NOC Engineer at fourth dimension technologies · Chennai · 4 - 5 years · ₹4L - ₹6L / yr · Profitable · Posted 17 May 2023

JOB Description
- Monitoring entire infrastructure of Olam using various monitoring tools like
- SCOM, SolarWinds, Telegraph, OEM.
- Monitoring various types of alerts like
- CPU Utilization
- Memory Utilization
- Database related alerts
- DR Replication issues
- Backup Failure Alerts
- Exchange Mail Queue Threshold Alerts
- Service Mailbox quota breach alert
- Adobe Experience Manager / Site 24/7 Alerts
- Application URL Alerting
- Scheduling Maintenance Mode for planned Activity.
- Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident.
- Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders.
- CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned.
- Coordinating with Service Provider for MPLS related outage
- Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.

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Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
Device42 Administrator
We are looking for an experienced Device42 Administrator with strong expertise in Enterprise CMDB, Infrastructure Discovery, Asset Management, Application Dependency Mapping, and Cloud/On-Premises environments.
Role: Device42 Administrator
Experience: 8–12 Years
Location: Kolkata / Chennai / Hyderabad / Pune / Delhi
Work Mode: Onsite
Contract: 6 Months
Budget: ₹1.5–2 LPM Max
Openings: 5
Key Skills Required:
• Strong hands-on experience in Device42 Administration
• Enterprise CMDB & Infrastructure Discovery
• Device42 Auto-Discovery
• CMDB & Asset Management
• Application Dependency Mapping
• On-Premises & Cloud Infrastructure Discovery
• Device42 Monitoring Rules & Alerts
• ServiceNow CMDB Integration
• APM / Network / Infrastructure Monitoring integrations
• Reporting, Dashboards & Data Governance
• Backup, Security & Compliance
Good to Have:
• ServiceNow Configuration Management & CMDB
• ITIL v4 Foundation
• Incident / Problem / Change Management
• Enterprise ITSM & Monitoring integrations
Qualification:
Bachelor's degree in Computer Science / IT / Engineering or related field.







