NOC Engineer

NOC Engineer at fourth dimension technologies · Chennai · 4 - 5 years · ₹4L - ₹6L / yr · Profitable · Posted 17 May 2023

NOC Engineer

at fourth dimension technologies

Posted by Prathees Kumar

4 - 5 yrs

₹4L - ₹6L / yr

Chennai

Skills

SolarWinds

ServiceNow

Microsoft SCOM

Monitoring

JOB Description

Monitoring entire infrastructure of Olam using various monitoring tools like
SCOM, SolarWinds, Telegraph, OEM.
Monitoring various types of alerts like
CPU Utilization
Memory Utilization
Database related alerts
DR Replication issues
Backup Failure Alerts
Exchange Mail Queue Threshold Alerts
Service Mailbox quota breach alert
Adobe Experience Manager / Site 24/7 Alerts
Application URL Alerting
Scheduling Maintenance Mode for planned Activity.
Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident.
Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders.
CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned.
Coordinating with Service Provider for MPLS related outage
Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.

JOB Description

Monitoring entire infrastructure of Olam using various monitoring tools like
SCOM, SolarWinds, Telegraph, OEM.
Monitoring various types of alerts like
CPU Utilization
Memory Utilization
Database related alerts
DR Replication issues
Backup Failure Alerts
Exchange Mail Queue Threshold Alerts
Service Mailbox quota breach alert
Adobe Experience Manager / Site 24/7 Alerts
Application URL Alerting
Scheduling Maintenance Mode for planned Activity.
Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident.
Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders.
CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned.
Coordinating with Service Provider for MPLS related outage
Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.

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About fourth dimension technologies

Founded :

1989

Type :

Products & Services

Size :

100-1000

Stage :

Profitable

About

The computing technology is undergoing a dramatic change the world over. In this modern digital era, providing IT Infrastructure Management Services and designing the right solutions for a diverse client base requires significant skills and deep subject matter expertise. Fourth Dimensions Technologies has emerged as a noteworthy specialist in this space. Over the last 25 years, teams at Fourth Dimension Technologies have worked with a wide range of technologies and have served customers from banking, manufacturing, retail, software services, telecom, service industry, and BPO. A whole spectrum of the Services (Managed Services, Monitoring as a Service, Managed Security Services and Outsourcing for MSP's) and Solutions (Infrastructure Design, Integration, Optimization and Information Protection & Lifecycle Management) are carefully combined under our four mainstays below to deliver a fit-for-purpose solution. Infrastructure Design and Integration Infrastructure Optimization Information Protection and Lifecycle Management Managed Services We partner with the who's who of the industry viz. CISCO, IBM, Symantec etc. to name a few.

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Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !

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Skills & Qualification Required (Add Value) :

Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
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Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.

Location : Mumbai

Big Picture (The Opportunity) :

What do we want from you ? (Our Expectations) :

Zero to 2 years experience in Linux Operating System.
Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.

What are you required to do ? (Your Responsibilities) :

Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
Proactively monitoring system performance and capacity planning.
Providing technical support to customers for Applications, Operating systems, and networking.
Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
Fault finding, analysis and logging information for reporting of performance exceptions.
Maintain best practices on managing systems and services across all environments.

Skills & Qualification Required (Add Value) :

Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
You should possess excellent communication skills .
Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.

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