
JOB Description
- Monitoring entire infrastructure of Olam using various monitoring tools like
- SCOM, SolarWinds, Telegraph, OEM.
- Monitoring various types of alerts like
- CPU Utilization
- Memory Utilization
- Database related alerts
- DR Replication issues
- Backup Failure Alerts
- Exchange Mail Queue Threshold Alerts
- Service Mailbox quota breach alert
- Adobe Experience Manager / Site 24/7 Alerts
- Application URL Alerting
- Scheduling Maintenance Mode for planned Activity.
- Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident.
- Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders.
- CMDB Inventory Management – Onboarding and Offboarding of Device's are commissioned/decommissioned.
- Coordinating with Service Provider for MPLS related outage
- Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.

About fourth dimension technologies
About
Similar jobs

- Job Profile: Collections Executive (DRA Certified)
- Job Location: Bangalore
- Job Mode: Work From Office
- Salary: 26K CTC per month
- Job Role: We are looking for an experienced Collections Executive to join our team. The ideal candidate should possess a strong background in collections, with at least 1 year of experience, and must have a valid Debt Recovery Agent (DRA) certification.
- Language: English & South language
- Key Responsibilities:
- Contact customers to follow up on outstanding payments.
- Negotiate payment terms and ensure timely collections.
- Maintain accurate records of communication and payment status.
- Resolve customer disputes or queries regarding payments in a professional manner.
- Prepare and submit daily/weekly/monthly reports on collection activities.
- Achieve individual and team collection targets.
- Eligibility Criteria:
- Minimum 1 year of experience in collections.
- Must have a valid DRA certification (mandatory).
- Graduate candidates are welcome.
- Good communication and negotiation skills.
- Strong ability to handle challenging situations professionally.
- No freshers will be considered for this role.
- Competitive salary package of 26K CTC per month.
- Opportunity to work in a fast-paced environment.
A collaborative and supportive team culture.
- Strong analytical and research skills
- Excellent communication skills, both verbal and written
- Experience in sales and marketing
- Ability to think creatively and strategically
- Strong leadership and team management abilities
- Entrepreneurial mindset and ability to identify opportunities
- Knowledge of the AR/VR industry and technologies
- Experience in the healthcare industry is a plus
- Bachelor's degree in a relevant field
##** Includes investments**## We are ready to raise Pre-Seed funds.
Company Name
: JNJ TECHNOLOGIES & SERVICES LLP
Job Timing
: 10.00 AM – 7.00 PM
Working Days
: Monday to Saturday
Location
: Remote
Qualification
: Graduate/Diploma
Requirement
: Laptop & Wi-Fi
Position
: Full time
Responsible for acquiring or generating business through tie-ups with trade associations, government agencies.
Responsible for seting up meetings with government agencies and other related associations
Building alliances with government agencies and associations through cold call.
Candidate should have handled institutional sales and has dealt with governement agencies.
Candidate should have zeal and passion to work in a startup
Candidate should have ability to generate business through tele sales.
location-nerul
- Should have experience as a web designer..
BscIT candidate required
MUst have hands-on experience using angular and react
- Job Title:- Fullstack Developer
- Experience:- 2-5 years of experience
- Job Location:- WFH
- Number of Vacancy:- 01, 5days working.
- Notice Period:- Can join less than a month
- Resources must have sound knowledge in Angular2+, http://asp.net/">ASP.NET Core, WEB API, Angular
Job Description:-
- Minimum 2-5 years of experience.
- Should have good understanding in Object Oriented Programming (OOP) concepts.
- Sound knowledge in Angular2+, http://asp.net/">ASP.NET Core, WEB API, Angular is desired.
- Exposure to complex enterprise application component development and maintenance.
- Good understanding of design patterns & principles.
- Ability to discuss normally encountered technical issues through verbally and oral to client/management team.
- Ability to work as an individual contributor /as a collaborative team member.
- Willingness to learn new technologies.
- Knowledge of Microsoft Azure, Oracle is an added advantage.
- Nice to have Docker and Azure container knowledge/experience.
- Basic knowledge of micro services.
- Nice to have Azure DevOps knowledge.
- Experience in CI/CD
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate - UNIX and DB works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our UNIX and DB group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our UNIX and DB Group is focused around but not limited to backups of Unix and Linux platforms and databases within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about equality and integrity. We “go beyond” each and every day.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and super-friendly UNIX and DB team.
Position Responsibilities include:
Troubleshoot and resolve complex support problems
Troubleshoot customer issues using remote desktop software
Successfully interact through phone and email with customers as you solve their problems
Dedication to the success and satisfaction of our customers
Recreation of problems in house
Root Cause Analysis and / or provision of examples of software bug
Working independently and as a team to come up with the best solutions to a customer problem.
Providing best-in-class phone based support for a variety of complex, time critical issues.
Using and sharing your knowledge of a wide range of technologies
Working remotely on enterprise level customers and dark sites
Having the opportunity to build labs and simulators
Ability to be involved in product BETA testing
Contributing to our Solutions Engine and online forums
Position Requirements include:
At least 5+ years of technical/customer support experience
Expert level knowledge of Unix-flavoured operating systems and its components.
Strong understanding of Oracle , HANA and SAP databases,
Good understanding of Unix/Linux clusters, with installing and configuring software.
Solid understanding of Unix device management (tape and disk)
Networking and troubleshooting connectivity, name resolution and performance based issues with Linux OS and/or hardware.
Desirable to have exposure to storage arrays like NetApp, HDS
Understanding backup theory and design. Backup and data management fundamentals
Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
Previous experience troubleshooting enterprise environments
Strong customer relations skills.
Strong multi-tasking and prioritization skills.
Strong written and verbal communication skills.
Excellent team player.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Ideally a Bachelors Degree
Preferred - OCP/OCA/OCM, Red Hat – RHCSA, RHCE
- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
- Accomplishes sales and organization mission by completing related results as needed.








