Digital Marketer

Customer Success

Experience: 6+ Years

Location: Mumbai, India

WHO WE ARE:

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.

OUR VALUES: Go with your GUT

● Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.

● Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.

● I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

About the Role:

We are seeking a dynamic and relationship-driven Customer Success Manager to join our team. In this role, you will be the primary point of contact for our key clients, helping to drive engagement, retention, and account growth. You’ll combine strategic thinking, data analysis, and financial acumen to ensure our clients receive maximum value from TIFIN’s offerings.

Key Responsibilities:

• Own and manage relationships with key accounts, building strong rapport and long-term trust.
• Act as the first point of contact for any client issues, ensuring quick resolution and seamless communication.
• Drive client engagement by delivering regular check-ins, presentations, and performance reviews.
• Identify and capitalize on upsell and cross-sell opportunities within existing accounts.
• Collaborate with internal teams (product, tech, sales) to align solutions with client needs.
• Monitor key success metrics, analyze data, and provide actionable insights to clients.
• Contribute to strategic planning, client retention initiatives, and growth strategies.
• Ensure customer satisfaction by advocating for the client within TIFIN.

Requirements

• 6+ years of experience in Customer Success, Account Management, or similar client-facing roles, preferably in a fast-paced startup environment.
• Prior experience in finance, fintech, or investment management is highly preferred.
• Demonstrated ability to build and manage key client relationships, drive account growth, and ensure client satisfaction.
• Strong data analytics skills – must be comfortable working with dashboards, interpreting data, and using insights to influence strategy and decision-making.
• Excellent communication and presentation skills with the ability to explain complex/technical concepts to non-technical audiences.
• Proven success in managing multiple accounts and balancing diverse stakeholder needs.
• Highly strategic and solution-oriented, with a strong problem-solving mindset.
• Bachelor’s degree in Finance, Business, or a related field; MBA is a plus.
• Familiarity with tools like Excel, Tableau, Power BI, Looker, or other analytics/dashboard platforms is an added advantage.

A note on location. While we have team centres in Boulder, New York City, San Francisco, Charlotte, and Bangalore,this role is based out of Mumbai.

TIFIN is proud to be an equal opportunity workplace and values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Responsibilities:

• Design, develop, and maintain scalable automation frameworks using Java, Selenium, TestNG, and Cucumber.
• Automate UI and API test cases for web applications and microservices.
• Validate message queues, data streams, and integrations using Apache Kafka.
• Participate in test planning, test case design, and peer reviews to ensure high-quality delivery.
• Collaborate with cross-functional teams, including development, DevOps, and product management.
• Monitor and maintain automated test suites and regression tests.
• Integrate test automation with CI/CD pipelines using tools like Jenkins.
• Analyze test results, log defects, and track them to closure.
• Contribute to the continuous improvement of QA processes, tools, and best practices.

Requirements:

• 5-8 years of strong hands-on experience in Automation Testing.
• Expertise in Java and solid understanding of Object-Oriented Programming.
• Proficiency in Selenium WebDriver, TestNG, and Cucumber.
• Experience working with Kafka for event-driven architecture testing.
• Solid understanding of API Testing (RestAssured or Postman).
• Familiarity with Git, Jenkins, Maven/Gradle, and CI/CD concepts.
• Good knowledge of Agile methodologies.
• Strong analytical, problem-solving, and debugging skills.
• Excellent communication and documentation abilities.

Job Title: Senior Java Developer - Experience: 4.5 + years

Roles and Responsibilities:

·     Translate application storyboards and use cases into high-quality, efficient code.

·     Design, develop, and maintain clean, reusable Java code.

·     Take full ownership of modules, ensuring timely deployment to production.

·     Optimize application performance, quality, and responsiveness.

·     Identify and resolve bottlenecks, bugs, and technical issues.

·     Maintain high standards of code quality, organization, and automation.

·     Write well-structured, testable, and efficient code.

·     Investigate new technologies and approaches, presenting them for architectural review.

·     Participate in code reviews and provide constructive feedback to peers.

·     Stay current with the latest technologies and trends.

Desired Candidate Profile:

·     Strong proficiency in Core Java (OOP, Collections, Threads, Regular Expressions, Exception Handling).

·     Solid understanding of object-oriented programming.

·     Ability to write clean, readable Java code.

·     Knowledge of scalable application design principles.

·     Strong experience with Relational Databases, SQL, and ORM technologies (e.g., MySQL, Hibernate).

·     Proficiency in software design and development using Java, J2EE, Spring Boot, Spring Security, and Hibernate.

·     Experience with test-driven development.

·     Familiarity with CI/CD processes for build and deployment.

Must-Have:

·     Java 8/Java 11 experience.

·     Expertise in the Spring Framework.

·     Hands-on experience with relational databases (Oracle/MySQL/PostgreSQL/SQLServer).

·     Proficiency in building scalable REST APIs (capable of handling 20k+ simultaneous users).

·     Willingness to work with new technologies.

·     Strong communication skills.

Nice to Have:

·     Experience with React JS, and JavaScript framework.

·     Microservices architecture knowledge.

·     Familiarity with Redis, AWS S3, AWS Lambda, and NoSQL databases.

·     CI/CD experience.

Brilworks will support your growth in these areas where necessary! :)

Position Overview:

As a Business Development Manager at DOT EVENTURES PVT. LTD., you will play a crucial role in our growth and expansion. You will be responsible for identifying and nurturing partnerships, driving revenue growth, and shaping the future of education technology. This role offers a unique opportunity to be part of an exciting journey and make a significant impact on the education landscape.

Key Responsibilities:

• Identify and cultivate strategic partnerships with educational institutions, content providers, and other relevant stakeholders.
• Develop and execute a comprehensive business development strategy to drive growth and meet revenue targets.
• Collaborate with cross-functional teams to ensure successful implementation of new business initiatives.
• Stay updated on industry trends and market dynamics, and adapt strategies accordingly.
• Provide insights and feedback to enhance product development and innovation.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. 5+ years of experience in business development, preferably in the Edutech or related industry. Proven track record of exceeding sales or revenue targets. Strong understanding of the Edutech market, including trends, competitors, and potential opportunities. Excellent communication and interpersonal skills. Self-motivated and results-oriented with a proactive approach to problem-solving. Ability to work independently and as part of a team.

What We Offer:

Competitive salary and performance-based bonuses. An innovative and collaborative work environment. Opportunities for professional development and growth. The chance to be part of a company that is making a difference in education.

CTC: 2L-7L PA Job type: Full-time Onsite

Requirements:

• Design and development of digital and Analog electronics for control of high-power electronics systems.

• Start to finish ownership of control boards and other electronics – from specification to design, prototype, and manufacturing.

• Collaborative work with mechanical, digital control, thermal design, and manufacturing test engineers.

• Product level electrical design including component selection, branch circuit design, and insulation coordination. Schematic & PCB layout design

• Start to finish ownership of control boards and other electronics – from specification to design, prototype, and manufacturing.

• Experience with high current power semiconductor selection (IGBTs, MOSFETs, and Diodes), gate drive, and protection circuit design.

• Familiar with schematic capture and power converter circuit simulation tools.

• Experience in the selection and use of DSPs, microcontrollers, and programmable logic devices and their peripheral circuitry (signal conditioning, board-level power supplies).

• Experience in supervision of PCB layout for minimal stray inductance and capacitance, placement strategies for better manufacturability, power/signal plane definition, and EMC optimization.

• Knowledge of environmental, reliability, and safety requirements for Automotive, Industrial & Residential applications.

• Collaborate with BMS HW/FW engineering team to successfully to design, validate and deploy testing tools

• Product level electrical design including component selection, branch circuit design and insulation coordination.

• Experience in designing and supervising circuit design and PCB layout for EMI/EMC compliance

• Experience in designing and supervising circuit design and PCB layout for EMI/EMC compliance

• Fluent in English, ability to communicate with foreign teammates.

Job Summary
We are looking for a Front End Developer who will be responsible for implementing visual elements that users see and interact with in a web application. They are usually supported by back-end web developers, who are responsible for server-side application logic and integration of the work front-end developers do. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities and Duties
- Develop highly interactive web applications utilising JavaScript, HTML5, CSS, JSON, Vue js / Nuxt js, and integrating Restful API’s, external web services ensuring high performance on Mobile and Desktop.
- Create custom general use modules and components extending the elements and modules of core Nuxt.js / Vue.js
- Write non-blocking code using advanced techniques such as multi-threading, javascript dependency management.
- Work with the web app development team in continuing to add features in creating innovative solutions.
- Conceptualize, design and develop user interface designs in a fast-paced online/mobile environment. Consumer applications as well as enterprise platforms
- Understand UI/UX best practices and drive improvements in designs and methodology.
- Establish a high-level vision for the solution.

Key Skills
Vue.js, HTML, CSS, JavaScript, Nuxt.js, Integrating REST APIs, UI/UX Designing, Git

Required Experience and Qualifications
Portfolio of Vue.js/Nuxt.js project(s)

Expected Start Date: 10/9/2020

Job Type: Full-time