
About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Summary
We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.
Key Responsibilities
- Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
- Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
- Containerize applications using Docker and manage deployments with Helm charts
- Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
- Provision and manage infrastructure using Terraform (Infrastructure as Code)
- Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
- Write and maintain Python scripts for automation, monitoring, and operational tasks
- Ensure high availability, scalability, performance, and cost optimization of cloud resources
- Implement and follow security best practices across AWS and Kubernetes environments
- Troubleshoot production issues, perform root cause analysis, and support incident resolution
- Collaborate closely with development and QA teams to streamline deployment and release processes
Required Skills & Qualifications
- 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
- Strong experience with AWS services, including:
- EC2, RDS, OpenSearch, VPC, S3
- Application Load Balancer (ALB), API Gateway, Lambda
- SNS and SQS.
- Hands-on experience with AWS EKS (Kubernetes)
- Strong knowledge of Docker and Helm charts
- Experience with Terraform for infrastructure provisioning and management
- Solid experience building and managing CI/CD pipelines using Jenkins
- Practical experience with Prometheus and Grafana for monitoring and alerting
- Proficiency in Python scripting for automation and operational tasks
- Good understanding of Linux systems, networking concepts, and cloud security
- Strong problem-solving and troubleshooting skills
Good to Have (Preferred Skills)
- Exposure to GitOps practices
- Experience managing multi-environment setups (Dev, QA, UAT, Production)
- Knowledge of cloud cost optimization techniques
- Understanding of Kubernetes security best practices
- Experience with log aggregation tools (e.g., ELK/OpenSearch stack)
Language Preference
- Fluency in English is mandatory.
- Fluency in Hindi is preferred.

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Job Title: Senior Devops Engineer (Full-time)
Location: Mumbai, Onsite
Experience Required: 5+ Years
Required Qualifications
● Experience:
○ 5+ years of hands-on experience as a DevOps Engineer or similar role, with
proven expertise in building and customizing Helm charts from scratch (not just
using pre-existing ones).
○ Demonstrated ability to design and whiteboard DevOps pipelines, including
CI/CD workflows for microservices applications.
○ Experience packaging and deploying applications with stateful dependencies
(e.g., databases, persistent storage) in varied environments: on-prem (air-gapped
and non-air-gapped), single-tenant cloud, multi-tenant cloud, and developer trials.
○ Proficiency in managing deployments in Kubernetes clusters, including offline
installations, upgrades via Helm, and adaptations for client restrictions (e.g., no
additional tools or VMs).
○ Track record of handling client interactions, such as asking probing questions
about infrastructure (e.g., OS versions, storage solutions, network restrictions)
and explaining technical concepts clearly.
● Technical Skills:
○ Strong knowledge of Helm syntax and functionalities (e.g., Go templating, hooks,
subcharts, dependency management).
○ Expertise in containerization with Docker, including image management
(save/load, registries like Harbor or ECR).
○ Familiarity with CI/CD tools such as Jenkins, ArgoCD, GitHub Actions, and
GitOps for automated and manual deployments.
○ Understanding of storage solutions for on-prem and cloud, including object/file
storage (e.g., MinIO, Ceph, NFS, cloud-native like S3/EBS).
○ In-depth knowledge of Kubernetes concepts: StatefulSets, PersistentVolumes,
namespaces, HPA, liveness/readiness probes, network policies, and RBAC.
○ Solid grasp of cloud networking: VPCs (definition, boundaries, virtualization via
SDN, differences from private clouds), bare metal vs. virtual machines
(advantages like resource efficiency, flexibility, and scalability).
○ Ability to work in air-gapped environments, preparing offline artifacts and
ensuring self-contained deployment
Managing cloud-based serverless infrastructure on AWS, GCP(firebase) with IaC
(Terraform, CloudFormation etc.,)
Deploying and maintaining products, services, and network components with a focus
on security, reliability, and zero downtime
Automating and streamlining existing processes to aid the development team
Working with the development team to create ephemeral environments, simplifying
the development lifecycle
Driving forward our blockchain infrastructure by creating and managing validators for
a wide variety of new and existing blockchains
Requirements:
1-3+ years in a SRE / DevOps / DevSecOps or Infrastructure Engineering role
Strong working knowledge of Amazon Web Services (AWS) or GCP or similar cloud
ecosystem
Experience working with declarative Infrastructure-as-Code frameworks(Terraform,
CloudFormation)
Experience with containerization technologies and tools (Docker, Kubernetes), CI/CD
pipelines and Linux/Unix administration
Bonus points - if you know more about crypto, staking, defi, proof-of-stake,
validators, delegations
Benefits:
Competitive CTC on par with market along with ESOPs/Tokens
• Bachelor’s or master’s degree in Computer Engineering,
Computer Science, Computer Applications, Mathematics, Statistics or related technical field or
equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a
different stream of education.
• Well-versed in DevOps principals & practices and hands-on DevOps
tool-chain integration experience: Release Orchestration & Automation, Source Code & Build
Management, Code Quality & Security Management, Behavior Driven Development, Test Driven
Development, Continuous Integration, Continuous Delivery, Continuous Deployment, and
Operational Monitoring & Management; extra points if you can demonstrate your knowledge with
working examples.
• Hands-on experience with demonstrable working experience with DevOps tools
and platforms viz., Slack, Jira, GIT, Jenkins, Code Quality & Security Plugins, Maven, Artifactory,
Terraform, Ansible/Chef/Puppet, Spinnaker, Tekton, StackStorm, Prometheus, Grafana, ELK,
PagerDuty, VictorOps, etc.
• Well-versed in Virtualization & Containerization; must demonstrate
experience in technologies such as Kubernetes, Istio, Docker, OpenShift, Anthos, Oracle VirtualBox,
Vagrant, etc.
• Well-versed in AWS and/or Azure or and/or Google Cloud; must demonstrate
experience in at least FIVE (5) services offered under AWS and/or Azure or and/or Google Cloud in
any categories: Compute or Storage, Database, Networking & Content Delivery, Management &
Governance, Analytics, Security, Identity, & Compliance (or) equivalent demonstratable Cloud
Platform experience.
• Well-versed with demonstrable working experience with API Management,
API Gateway, Service Mesh, Identity & Access Management, Data Protection & Encryption, tools &
platforms.
• Hands-on programming experience in either core Java and/or Python and/or JavaScript
and/or Scala; freshers passing out of college or lateral movers into IT must be able to code in
languages they have studied.
• Well-versed with Storage, Networks and Storage Networking basics
which will enable you to work in a Cloud environment.
• Well-versed with Network, Data, and
Application Security basics which will enable you to work in a Cloud as well as Business
Applications / API services environment.
• Extra points if you are certified in AWS and/or Azure
and/or Google Cloud.
Role Overview:
As a DevOps Engineer (L2), you will play a key role in designing, implementing, and optimizing infrastructure. You will take ownership of automating processes, improving system reliability, and supporting the development lifecycle.
Key Responsibilities:
- Design and manage scalable, secure, and highly available cloud infrastructure.
- Lead efforts in implementing and optimizing CI/CD pipelines.
- Automate repetitive tasks and develop robust monitoring solutions.
- Ensure the security and compliance of systems, including IAM, VPCs, and network configurations.
- Troubleshoot complex issues across development, staging, and production environments.
- Mentor and guide L1 engineers on best practices.
- Stay updated on emerging DevOps tools and technologies.
- Manage cloud resources efficiently using Infrastructure as Code (IaC) tools like Terraform and AWS CloudFormation.
Qualifications:
- Bachelor’s degree in Computer Science, IT, or a related field.
- Proven experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
- Advanced knowledge of cloud platforms (AWS, Azure, or GCP) with hands-on experience in deployments, migrations, and optimizations.
- Strong expertise in containerization (Docker) and orchestration tools (Kubernetes).
- Proficiency in scripting languages like Python, Bash, or PowerShell.
- Deep understanding of system security, networking, and load balancing.
- Strong analytical skills and problem-solving mindset.
- Certifications (e.g., AWS Certified Solutions Architect, Kubernetes Administrator) are a plus.
What We Offer:
- Opportunity to work with a cutting-edge tech stack in a product-first company.
- Collaborative and growth-oriented environment.
- Competitive salary and benefits.
- Freedom to innovate and contribute to impactful projects.
Responsibilities
Provisioning and de-provisioning AWS accounts for internal customers
Work alongside systems and development teams to support the transition and operation of client websites/applications in and out of AWS.
Deploying, managing, and operating AWS environments
Identifying appropriate use of AWS operational best practices
Estimating AWS costs and identifying operational cost control mechanisms
Keep technical documentation up to date
Proactively keep up to date on AWS services and developments
Create (where appropriate) automation, in order to streamline provisioning and de-provisioning processes
Lead certain data/service migration projects
Job Requirements
Experience provisioning, operating, and maintaining systems running on AWS
Experience with Azure/AWS.
Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project
Experience with application/data migration to/from AWS
Experience with NGINX and the HTTP protocol.
Experience with configuration and management software such as GIT Strong analytical and problem-solving skills
Deployment experience using common AWS technologies like VPC, and regionally distributed EC2 instances, Docker, and more.
Ability to work in a collaborative environment
Detail-oriented, strong work ethic and high standard of excellence
A fast learner, the Achiever, sets high personal goals
Must be able to work on multiple projects and consistently meet project deadlines
Why LiftOff?
We at LiftOff specialize in product creation, for our main forte lies in helping Entrepreneurs realize their dream. We have helped businesses and entrepreneurs launch more than 70 plus products.
Many on the team are serial entrepreneurs with a history of successful exits.
As a Devops Engineer, you will work directly with our founders and alongside our engineers on a variety of software projects covering various languages, frameworks, and application architectures.
Must Have
*Work experience of at least 2 years with Kubernetes.
*Hands-on experience working with Kubernetes. Preferably on Azure Cloud.
*Well-versed with Kubectl
*Experience in using Azure Monitor, setting up analytics and reports for Azure containers and services.
*Monitoring and observability
*Setting Alerts and auto-scaling
Nice to have
*Scripting and automation
*Experience with Jenkins or any sort of CI/CD pipelines
*Past experience in setting up cloud infrastructure, configurations and database backups
*Experience with Azure App Service
*Experience of setting up web socket-based applications.
*Working knowledge of Azure APIM
We are a group of passionate people driven by core values. We strive to make every process transparent and have flexible work timings along with excellent startup culture and vibe.
- Develop and Deploy Software:
- Architect and create an effective build and release process using industry best practices and tools
- Create and manage build scripts to deploy software in a multi-cloud environment
- Look for opportunities to automate as much of the deployment process as possible to provide for repeatability, auditability, scalability and build in process enforcement
- Manage Release Schedule:
- Act as a “gate keeper” for all releases into production
- Work closely with business stakeholders, development managers and developers to prepare a release schedule
- Help prioritize deployment requests for version upgrades, patches and hot-fixes
- Continuous Delivery of Software:
- Implement Continuous Integration (CI) practices to drive development teams to implement smaller changes and commit code to the version control repo frequently
- Implement Continuous Development (CD) practices that automates deployment of the application to several environments – Dev, Test and Production
- Implement Continuous Testing (functional and non-functional) to execute tests in the CI/CD pipeline
- Manage Version Control:
- Define and implement branching policies to efficiently manage source-code
- Implement business rules as a part of source control standards
- Resolve Software Issues:
- Assist technical support and development teams to troubleshoot issues and identify areas that need improvement
- Address deployment related issues
- Maintain Release Documentation:
- Maintain release notes (features available in stable versions and known issues) and other documents for both internal and external end users
What will you do?
- Setup, manage Applications with automation, DevOps, and CI/CD tools.
- Deploy, Maintain and Monitor Infrastructure and Services.
- Automate code and Infra Deployments.
- Tune, optimize and keep systems up to date.
- Design and implement deployment strategies.
- Setup infrastructure in cloud platforms like AWS, Azure, Google Cloud, IBM cloud, Digital Ocean etc as per requirement.
Your skills and experience should cover:
-
5+ years of experience with developing, deploying, and debugging solutions on the AWS platform using ALL AWS services such as S3, IAM, Lambda, API Gateway, RDS, Cognito, Cloudtrail, CodePipeline, Cloud Formation, Cloudwatch and WAF (Web Application Firewall).
-
Amazon Web Services (AWS) Certified Developer: Associate, is required; Amazon Web Services (AWS) DevOps Engineer: Professional, preferred.
-
5+ years of experience using one or more modern programming languages (Python, Node.js).
-
Hands-on experience migrating data to the AWS cloud platform
-
Experience with Scrum/Agile methodology.
-
Good understanding of core AWS services, uses, and basic AWS architecture best practices (including security and scalability)
-
Experience with AWS Data Storage Tools.
-
Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.
-
Experience working with GIT, or similar tools.
-
Ability to communicate and represent AWS Recommendations and Standards.
The following areas are highly advantageous:
-
Experience with Docker
-
Experience with PostgreSQL database











