
About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Summary
We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.
Key Responsibilities
- Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
- Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
- Containerize applications using Docker and manage deployments with Helm charts
- Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
- Provision and manage infrastructure using Terraform (Infrastructure as Code)
- Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
- Write and maintain Python scripts for automation, monitoring, and operational tasks
- Ensure high availability, scalability, performance, and cost optimization of cloud resources
- Implement and follow security best practices across AWS and Kubernetes environments
- Troubleshoot production issues, perform root cause analysis, and support incident resolution
- Collaborate closely with development and QA teams to streamline deployment and release processes
Required Skills & Qualifications
- 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
- Strong experience with AWS services, including:
- EC2, RDS, OpenSearch, VPC, S3
- Application Load Balancer (ALB), API Gateway, Lambda
- SNS and SQS.
- Hands-on experience with AWS EKS (Kubernetes)
- Strong knowledge of Docker and Helm charts
- Experience with Terraform for infrastructure provisioning and management
- Solid experience building and managing CI/CD pipelines using Jenkins
- Practical experience with Prometheus and Grafana for monitoring and alerting
- Proficiency in Python scripting for automation and operational tasks
- Good understanding of Linux systems, networking concepts, and cloud security
- Strong problem-solving and troubleshooting skills
Good to Have (Preferred Skills)
- Exposure to GitOps practices
- Experience managing multi-environment setups (Dev, QA, UAT, Production)
- Knowledge of cloud cost optimization techniques
- Understanding of Kubernetes security best practices
- Experience with log aggregation tools (e.g., ELK/OpenSearch stack)
Language Preference
- Fluency in English is mandatory.
- Fluency in Hindi is preferred.

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Job Description:
Pre-requisite skills required for a DevOps Engineer role include:
- 6+yrs exp in DevOps
- Experience working on Linux based infrastructure
- knowledge in AWS, docker, CI/CD tools
- Hands on exp in Python/shell scripting language
- hands on exp in AWS and Azure
- Work exp in Docker, Terraform, Ansible, Kubernetes, LINUX
- Excellent understanding of Ruby, Python, Perl, and Java
- Configuration and managing databases such as MySQL, Mongo
- Excellent troubleshooting
- Working knowledge of various tools, open-source technologies, and cloud services
Applicants must read the JD and understand the JD throughly
Job Title: Database & DevOps Engineer
Location: Chennai, Tamil Nadu (On-site/Hybrid)
Experience: 2+ years -
Job Summary
We are looking for a skilled Database & DevOps Engineer with 2+ years of hands-on experience in database administration, cloud infrastructure, CI/CD pipelines, automation, and AI application deployment. The role involves managing database and infrastructure environments, automating deployments, supporting AI/LLM workloads, and ensuring high availability, security, performance, and scalability.
Key Responsibilities
Database Management
• Install, configure, monitor, and maintain SQL and NoSQL databases.
• Manage database backup, recovery, replication, and disaster recovery.
• Optimise performance through indexing, query tuning, and monitoring.
• Ensure database security, integrity, and availability.
• Troubleshoot database issues and provide timely resolutions.
DevOps, Infrastructure & AI Operations
• Design, implement, and maintain CI/CD pipelines.
• Automate infrastructure provisioning using Infrastructure as Code tools.
• Deploy and manage applications across cloud and on-premises environments.
• Configure and maintain containerised applications using Docker and Kubernetes.
• Deploy and support AI/ML, LLM, RAG, and agentic AI applications.
• Configure and manage GPU-enabled infrastructure for AI workloads.
• Support model serving, vector databases, and AI application APIs.
• Monitor application, infrastructure, and AI-service performance, including availability, latency, resource utilization, and failures.
• Maintain Linux servers and automate routine operational tasks.
• Implement secure management of credentials, secrets, model endpoints, and data access.
• Collaborate with development and AI teams to streamline deployment and release processes.
Mandatory Skills
• 2+ years of hands-on experience in Database Administration and DevOps.
• Strong knowledge of MySQL, PostgreSQL, Microsoft SQL Server, and MongoDB.
• Experience with database backup, restoration, replication, indexing, query optimization, and performance monitoring.
• Hands-on experience with Git and CI/CD tools such as Jenkins, GitLab CI/CD, or Azure DevOps.
• Experience with Docker and Kubernetes.
• Experience with AWS, Azure, or GCP.
• Knowledge of Terraform and Ansible.
• Strong Linux administration and shell-scripting skills.
• Experience with Prometheus, Grafana, ELK Stack, or Nagios.
• Working knowledge of networking, security, SSL/TLS, and load balancing.
• Understanding of LLMs, RAG, embeddings, vector databases, and agentic AI architecture.
• Experience deploying Python-based AI/ML services and APIs.
• Familiarity with model-serving tools such as llama.cpp, vLLM, Ollama, Hugging Face, or equivalent.
• Knowledge of GPU-enabled environments, NVIDIA drivers, CUDA, and containerized AI deployment.
• Understanding of AI/LLM observability, model versioning, security, scaling, and rollback.
• Strong troubleshooting, analytical, and problem-solving skills.
Preferred Qualifications
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Cloud, DevOps, Linux, database, or Kubernetes certifications are an advantage.
Technical Stack
• Databases: MySQL, PostgreSQL, Microsoft SQL Server, MongoDB and vector databases
• Cloud: AWS, Azure, GCP.
• CI/CD: Jenkins, GitLab CI/CD, Azure DevOps
• Containers and IaC: Docker, Kubernetes, Terraform, Ansible
• Monitoring: Prometheus, Grafana, ELK Stack, Nagios
• AI Infrastructure: Python APIs, LLM serving, RAG, embeddings, vector search, GPU/CUDA
• Operating Systems: Linux—Ubuntu, CentOS, Red Hat
Soft Skills
• Excellent communication and collaboration skills.
• Strong ownership and accountability.
• Ability to work effectively in a fast-paced Agile environment.
• Proactive approach to troubleshooting and continuous improvement.
• Ability to manage multiple priorities and deliver on time.
What does a successful Senior DevOps Engineer do at Fiserv?
This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.
What will you do:
• Build, manage, and deploy CI/CD pipelines.
• DevOps Engineer - Helm Chart, Rundesk, Openshift
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.
• Implementing various development, testing, automation tools, and IT infrastructure
• Optimize and automate release/development cycles and processes.
• Be part of and help promote our DevOps culture.
• Identify and implement continuous improvements to the development practice
What you must have:
• 3+ years of experience in devops with hands-on experience in the following:
- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks
- Building docker images and running/managing docker instances
- Building Jenkins pipelines using groovy scripts
- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes
• Has good understanding on infrastructure as code
• Ability to write and update documentation
• Demonstrate a logical, process orientated approach to problems and troubleshooting
• Ability to collaborate with multi development teams
What you are preferred to have:
• 8+ years of development experience
• Jenkins administration experience
• Hands-on experience in building and deploying helm charts
Process Skills:
• Should have worked in Agile Project
Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team particularly with reference to industry methodologies, e.g. Agile, continuous delivery, etc
- At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
- Strong understanding of how to secure AWS environments and meet compliance requirements
- Experience using DevOps methodology and Infrastructure as Code
- Automation / CI/CD tools – Bitbucket Pipelines, Jenkins
- Infrastructure as code – Terraform, Cloudformation, etc
- Strong experience deploying and managing infrastructure with Terraform
- Automated provisioning and configuration management – Ansible, Chef, Puppet
- Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
- Improve CI/CD processes, support software builds and CI/CD of the development departments
- Develop, maintain, and optimize automated deployment code for development, test, staging and production environments
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Working closely with other engineers and administrators
- Learning intimate knowledge of how best to customize the services available on various cloud platforms to help us become more secure and efficient.
- Assessing client requirements and coming up with costing for the sales team
- Planning and designing client infrastructure on Microsoft Azure and AWS
- Setting up alerts and monitor the health of cloud resources
- Handling the day-to-day management of clients’ cloud-based solutions Implementing security and protecting Identities
- Diagnosing and troubleshooting technical issues relating to Microsoft Azure and AWS
- Helping customers successfully deploy and implement cloud computing solutions
- Resolving technical support tickets via telephone, chat, email and sometimes in-person
- Keeping self and team updated with new cloud services offerings from Microsoft, Amazon & Google
- Staying current with industry trends, making recommendations as needed to help the company excel
What you need to have:
- Experience in cloud-based tech
- This position requires excellent written and verbal communication skills and negotiation
- Should have working knowledge of Microsoft Azure Calculator and AWS Calculator
- A clear understanding of core Cloud Computing services
- Knowledge of various computer services on Microsoft Azure and AWS
- Knowledge of various storage services on Microsoft Azure and AWS
- Knowledge of log collecting services available with Microsoft Azure and AWS
- Experience of working with popular operating systems such as Linux & Windows
- Experience of computer networks
- Experience of computer technologies like Active Directory, network protocols & subnetting
- Experience in automating day to day tasks using PowerShell scripting
- Confidence in own abilities
- Knowledgeable within this subject area and a thought leader
- Fast assimilator of information
- Imaginative problem solver
- Structured organizer
- Strong relationship building skills
- Strong analytical & numeracy skills
- Ability to use initiative and work under pressure, prioritizing to meet deadlines
- Driven, leading on initiatives, being committed to the role, and delivering on objectives and deadlines
- Service Orientation, demonstrable commitment to customer service
Job Summary
Creates, modifies, and maintains software applications individually or as part of a team. Provides technical leadership on a team, including training and mentoring of other team members. Provides technology and architecture direction for the team, department, and organization.
Essential Duties & Responsibilities
- Develops software applications and supporting infrastructure using established coding standards and methodologies
- Sets example for software quality through multiple levels of automated tests, including but not limited to unit, API, End to End, and load.
- Self-starter and self-organized - able to work without supervision
- Develops tooling, test harnesses and innovative solutions to understand and monitor the quality of the product
- Develops infrastructure as code to reliably deploy applications on demand or through automation
- Understands cloud managed services and builds scalable and secure applications using them
- Creates proof of concepts for new ideas that answer key questions of feasibility, desirability, and viability
- Work with other technical leaders to establish coding standards, development best practices and technology direction
- Performs thorough code reviews that promote better understanding throughout the team
- Work with architects, designers, business analysts and others to design and implement high quality software solutions
- Builds intuitive user interfaces with the end user persona in mind using front end frameworks and styling
- Assist product owners in backlog grooming, story breakdown and story estimation
- Collaborate and communicate effectively with team members and other stakeholders throughout the organization
- Document software changes for use by other engineers, quality assurance and documentation specialists
- Master the technologies, languages, and practices used by the team and project assigned
- Train others in the technologies, languages, and practices used by the team
- Trouble shoot, instrument and debug existing software resolving root causes of defective behavior
- Guide the team in setting up the infrastructure in the cloud.
- Setup the security protocols for the cloud infrastructure
- Works with the team in setting up the data hub in the cloud
- Create dashboards for the visibility of the various interactions between the cloud services
- Other duties as assigned
Experience
Education
- BA/BS in Computer Science, a related field or equivalent work experience
Minimum Qualifications
- Mastered advanced programming concepts, including object oriented programming
- Mastered technologies and tools utilized by team and project assigned
- Able to train others on general programming concepts and specific technologies
- Minimum 8 years’ experience developing software applications
Skills/Knowledge
- Must be expert in advanced programming skills and database technology
- Must be expert in at least one technology and/or language and proficient in multiple technologies and languages:
- (Specific languages needed will vary based on development department or project)
- .Net Core, C#, Java, SQL, JavaScript, Typescript, Python
- Additional desired skills:
- Single-Page Applications, Angular (v9), Ivy, RXJS, NGRX, HTML5, CSS/SASS, Web Components, Atomic Design
- Test First approach, Test Driven Development (TDD), Automated testing (Protractor, Jasmine), Newman Postman, artillery.io
- Microservices, Terraform, Jenkins, Jupyter Notebook, Docker, NPM, Yarn, Nuget, NodeJS, Git/Gerrit, LaunchDarkly
- Amazon Web Services (AWS), Lambda, S3, Cognito, Step Functions, SQS, IAM, Cloudwatch, Elasticache
- Database Design, Optimization, Replication, Partitioning/Sharding, NoSQL, PostgreSQL, MongoDB, DynamoDB, Elastic Search, PySpark, Kafka
- Agile, Scrum, Kanban, DevSecOps
- Strong problem-solving skills
- Outstanding communications and interpersonal skills
- Strong organizational skills and ability to multi-task
- Ability to track software issues to successful resolution
- Ability to work in a collaborative fast paced environment
- Setting up complex AWS data storage hub
- Well versed in setting up infrastructure security in the interactions between the planned components
- Experienced in setting up dashboards for analyzing the various operations in the AWS infra setup.
- Ability to learn new development language quickly and apply that knowledge effectively

- Degree in Computer Science or related discipline.
- AWS Certified Solutions Architect certification required
- 5+ years of architecture, design, implementation, and support of highly complex solutions (i.e. having an architectural sense for ensuring security and compliance, availability, reliability, etc.)
- Deep technical experience in serverless AWS infrastructure
- Understanding of cloud automation and orchestration tools and techniques including git, terraform, ARM or equivalent
- Create Technical Design documents, understand technical designs and translate into the application requirements.
- Exercise independent judgment in evaluating alternative technical solutions
- Participate in code and design review process
- Write unit test cases for quality check of the deliverables
- Ability to work closely with others in a team environment as well as independently
- Proven ability to problem solve and troubleshoot
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
- Excellent English communication skills are required
We are looking for a Solution Architect with at least 5 years’ experience working on the following to join our growing team:
- AWS
- Postgresql
- EC2 on AWS
- Cognito
- and most importantly Serverless
You will need a strong technical AWS background focused on architecting on serverless (eg Lambda) AWS infrastructure.
• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed
University.
• 5 - 8 Years of experience in building scalable, secure and compliant systems.
• More than 2 years of experience in working with GCP deployment for millions of daily visitors
• 5+ years hosting experience in a large heavy-traffic environment
• 5+ years production application support experience in a high uptime environment
• Software development and monitoring knowledge with Automated builds
• Technology:
o Cloud: AWS or Google Cloud
o Source Control: Gitlab or Bitbucket or Github
o Container Concepts: Docker, Microservices
o Continuous Integration: Jenkins, Bamboos
o Infrastructure Automation: Puppet, Chef or Ansible
o Deployment Automation: Jenkins, VSTS or Octopus Deploy
o Orchestration: Kubernets, Mesos, Swarm
o Automation: Node JS or Python
o Linux environment network administration, DNS, firewall and security management
• Ability to be adapt to the startup culture, handle multiple competing priorities, meet
deadlines and troubleshoot problems.
Skill: Python, Docker or Ansible , AWS
➢ Experience Building a multi-region highly available auto-scaling infrastructure that optimizes
performance and cost. plan for future infrastructure as well as Maintain & optimize existing
infrastructure.
➢ Conceptualize, architect and build automated deployment pipelines in a CI/CD environment like
Jenkins.
➢ Conceptualize, architect and build a containerized infrastructure using Docker,Mesosphere or
similar SaaS platforms.
Work with developers to institute systems, policies and workflows which allow for rollback of
deployments Triage release of applications to production environment on a daily basis.
➢ Interface with developers and triage SQL queries that need to be executed inproduction
environments.
➢ Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
➢ Assist the developers and on calls for other teams with post mortem, follow up and review of
issues affecting production availability.
➢ Establishing and enforcing systems monitoring tools and standards
➢ Establishing and enforcing Risk Assessment policies and standards
➢ Establishing and enforcing Escalation policies and standards











