
About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Summary
We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.
Key Responsibilities
- Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
- Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
- Containerize applications using Docker and manage deployments with Helm charts
- Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
- Provision and manage infrastructure using Terraform (Infrastructure as Code)
- Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
- Write and maintain Python scripts for automation, monitoring, and operational tasks
- Ensure high availability, scalability, performance, and cost optimization of cloud resources
- Implement and follow security best practices across AWS and Kubernetes environments
- Troubleshoot production issues, perform root cause analysis, and support incident resolution
- Collaborate closely with development and QA teams to streamline deployment and release processes
Required Skills & Qualifications
- 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
- Strong experience with AWS services, including:
- EC2, RDS, OpenSearch, VPC, S3
- Application Load Balancer (ALB), API Gateway, Lambda
- SNS and SQS.
- Hands-on experience with AWS EKS (Kubernetes)
- Strong knowledge of Docker and Helm charts
- Experience with Terraform for infrastructure provisioning and management
- Solid experience building and managing CI/CD pipelines using Jenkins
- Practical experience with Prometheus and Grafana for monitoring and alerting
- Proficiency in Python scripting for automation and operational tasks
- Good understanding of Linux systems, networking concepts, and cloud security
- Strong problem-solving and troubleshooting skills
Good to Have (Preferred Skills)
- Exposure to GitOps practices
- Experience managing multi-environment setups (Dev, QA, UAT, Production)
- Knowledge of cloud cost optimization techniques
- Understanding of Kubernetes security best practices
- Experience with log aggregation tools (e.g., ELK/OpenSearch stack)
Language Preference
- Fluency in English is mandatory.
- Fluency in Hindi is preferred.

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Company video


Connect with the team
Similar jobs
DevOps Engineer
We are looking for a hands-on DevOps Engineer to manage and scale our cloud infrastructure, Kubernetes-based microservice deployments, monitoring systems, and data engineering infrastructure.
The person will be responsible for building reliable, secure, scalable, and cost-efficient infrastructure using automation-first practices. This role is important for supporting a high-growth B2C platform where availability, deployment velocity, observability, security, and cost efficiency are critical.
Key Responsibilities
- Manage and automate cloud infrastructure using Terraform.
- Deploy, manage, and troubleshoot microservices on Kubernetes.
- Build and maintain CI/CD pipelines to ensure reliable, controlled deployments.
- Implement safe release practices, including rolling deployments, rollback, and zero-downtime deployments.
- Manage monitoring, logging, alerting, dashboards, and production runbooks.
- Support incident response, production debugging, RCA, and preventive action closure.
- Ensure infrastructure is scalable, secure, highly available, and cost-optimised.
- Support data engineering infrastructure, including ClickHouse, PeerDB, Airflow, Kafka, and related platform components.
- Maintain infra-level security controls, backups, disaster recovery, and access governance.
Required Skills
- Strong experience with Terraform, Infrastructure as Code, and AWS.
- Strong experience with Kubernetes, Docker, Helm, ingress, and autoscaling.
- Experience with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins, ArgoCD, or similar.
- Experience with monitoring and observability tools such as Prometheus, Grafana, ELK/OpenSearch, New Relic, or similar.
- Good understanding of cloud networking, DNS, load balancers, VPC/VPN, SSL/TLS, firewalls, and WAF.
- Experience with Linux administration, shell scripting, and automation.
- Understanding of cloud security, IAM, secrets management, and access governance.
- Exposure to databases, queues, caches, and data infrastructure tools such as ClickHouse, PeerDB, Airflow, Kafka, or similar.
- Strong debugging and problem-solving skills during production incidents.
- Ability to work closely with engineering teams to improve deployment, monitoring, cost, and reliability.
Job Responsibilities:
Section 1 -
- Responsible for managing and providing L1 support to Build, design, deploy and maintain the implementation of Cloud solutions on AWS.
- Implement, deploy and maintain development, staging & production environments on AWS.
- Familiar with serverless architecture and services on AWS like Lambda, Fargate, EBS, Glue, etc.
- Understanding of Infra as a code and familiar with related tools like Terraform, Ansible Cloudformation etc.
Section 2 -
- Managing the Windows and Linux machines, Kubernetes, Git, etc.
- Responsible for L1 management of Servers, Networks, Containers, Storage, and Databases services on AWS.
Section 3 -
- Timely monitoring of production workload alerts and quick addressing the issues
- Responsible for monitoring and maintaining the Backup and DR process.
Section 4 -
- Responsible for documenting the process.
- Responsible for leading cloud implementation projects with end-to-end execution.
Qualifications: Bachelors of Engineering / MCA Preferably with AWS, Cloud certification
Skills & Competencies
- Linux and Windows servers management and troubleshooting.
- AWS services experience on CloudFormation, EC2, RDS, VPC, EKS, ECS, Redshift, Glue, etc. - AWS EKS
- Kubernetes and containers knowledge
- Understanding of setting up AWS Messaging, streaming and queuing Services(MSK, Kinesis, SQS, SNS, MQ)
- Understanding of serverless architecture. - High understanding of Networking concepts
- High understanding of Serverless architecture concept - Managing to monitor and alerting systems
- Sound knowledge of Database concepts like Dataware house, Data Lake, and ETL jobs
- Good Project management skills
- Documentation skills
- Backup, and DR understanding
Soft Skills - Project management, Process Documentation
Ideal Candidate:
- AWS certification with between 2-4 years of experience with certification and project execution experience.
- Someone who is interested in building sustainable cloud architecture with automation on AWS.
- Someone who is interested in learning and being challenged on a day-to-day basis.
- Someone who can take ownership of the tasks and is willing to take the necessary action to get it done.
- Someone who is curious to analyze and solve complex problems.
- Someone who is honest with their quality of work and is comfortable with taking ownership of their success and failure, both.
Behavioral Traits
- We are looking for someone who is interested to be part of creativity and the innovation-based environment with other team members.
- We are looking for someone who understands the idea/importance of teamwork and individual ownership at the same time.
- We are looking for someone who can debate logically, respectfully disagree, and can admit if proven wrong and who can learn from their mistakes and grow quickly
-
Working with Ruby, Python, Perl, and Java
-
Troubleshooting and having working knowledge of various tools, open-source technologies, and cloud services.
-
Configuring and managing databases and cache layers such as MySQL, Mongo, Elasticsearch, Redis
-
Setting up all databases and for optimisations (sharding, replication, shell scripting etc)
-
Creating user, Domain handling, Service handling, Backup management, Port management, SSL services
-
Planning, testing & development of IT Infrastructure ( Server configuration and Database) and handling the technical issue related to server Docker and VM optimization
-
Demonstrate awareness of DB management, server related work, Elasticsearch.
-
Selecting and deploying appropriate CI/CD tools
-
Striving for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
-
Experience working on Linux based infrastructure
-
Awareness of critical concepts in DevOps and Agile principles
-
6-8 years of experience
Responsibilities:
- Design, implement, and maintain cloud infrastructure solutions on Microsoft Azure, with a focus on scalability, security, and cost optimization.
- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.
- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.
- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.
- Manage and monitor containerized applications using Azure Kubernetes Service (AKS) or other container orchestration platforms.
- Implement and maintain monitoring, logging, and alerting solutions for cloud-based infrastructure and applications.
- Troubleshoot and resolve infrastructure and deployment issues, working closely with development and operations teams.
- Ensure high availability, performance, and security of cloud infrastructure and applications.
- Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, DevOps, and automation.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.
- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.
- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.
- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.
- Solid understanding of CI/CD principles and experience with relevant tools such as Azure DevOps, Jenkins, or GitLab CI.
- Experience with scripting languages like PowerShell, Bash, or Python for automation tasks.
- Strong problem-solving and troubleshooting skills with a proactive and analytical mindset.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.
Exp:8 to 10 years notice periods 0 to 20 days
Job Description :
- Provision Gcp Resources Based On The Architecture Design And Features Aligned With Business Objectives
- Monitor Resource Availability, Usage Metrics And Provide Guidelines For Cost And Performance Optimization
- Assist It/Business Users Resolving Gcp Service Related Issues
- Provide Guidelines For Cluster Automation And Migration Approaches And Techniques Including Ingest, Store, Process, Analyse And Explore/Visualise Data.
- Provision Gcp Resources For Data Engineering And Data Science Projects.
- Assistance With Automated Data Ingestion, Data Migration And Transformation(Good To Have)
- Assistance With Deployment And Troubleshooting Applications In Kubernetes.
- Establish Connections And Credibility In How To Address The Business Needs Via Design And Operate Cloud-Based Data Solutions
Key Responsibilities / Tasks :
- Building complex CI/CD pipelines for cloud native PaaS services such as Databases, Messaging, Storage, Compute in Google Cloud Platform
- Building deployment pipeline with Github CI (Actions)
- Building terraform codes to deploy infrastructure as a code
- Working with deployment and troubleshooting of Docker, GKE, Openshift, and Cloud Run
- Working with Cloud Build, Cloud Composer, and Dataflow
- Configuring software to be monitored by Appdynamics
- Configuring stackdriver logging and monitoring in GCP
- Work with splunk, Kibana, Prometheus and grafana to setup dashboard
Your skills, experience, and qualification :
- Total experience of 5+ Years, in as Devops. Should have at least 4 year of experience in Google could and Github CI.
- Should have strong experience in Microservices/API.
- Should have strong experience in Devops tools like Gitbun CI, teamcity, Jenkins and Helm.
- Should know Application deployment and testing strategies in Google cloud platform.
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
- Excellent understanding of Java
- Knowledge on Kafka, ZooKeeper, Hazelcast, Pub/Sub is nice to have.
- Understanding of cloud networking, security such as software defined networking/firewalls, virtual networks and load balancers.
- Understanding of cloud identity and access
- Understanding of the compute runtime and the differences between native compute, virtual and containers
- Configuration and managing databases such as Oracle, Cloud SQL, and Cloud Spanner.
- Excellent troubleshooting
- Working knowledge of various tools, open-source technologies
- Awareness of critical concepts of Agile principles
- Certification in Google professional Cloud DevOps Engineer is desirable.
- Experience with Agile/SCRUM environment.
- Familiar with Agile Team management tools (JIRA, Confluence)
- Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)
- Good communication skills
- Pro-active team player
- Comfortable working in multi-disciplinary, self-organized teams
- Professional knowledge of English
- Differentiators : knowledge/experience about

- Provides free and subscription-based website and email services hosted and operated at data centres in Mumbai and Hyderabad.
- Serve global audience and customers through sophisticated content delivery networks.
- Operate a service infrastructure using the latest technologies for web services and a very large storage infrastructure.
- Provides virtualized infrastructure, allows seamless migration and the addition of services for scalability.
- Pioneers and earliest adopters of public cloud and NoSQL big data store - since more than a decade.
- Provide innovative internet services with work on multiple technologies like php, java, nodejs, python and c++ to scale our services as per need.
- Has Internet infrastructure peering arrangements with all the major and minor ISPs and telecom service providers.
- Have mail traffic exchange agreements with major Internet services.
Job Details :
- This job position provides competitive professional opportunity both to experienced and aspiring engineers. The company's technology and operations groups are managed by senior professionals with deep subject matter expertise.
- The company believes having an open work environment offering mentoring and learning opportunities with an informal and flexible work culture, which allows professionals to actively participate and contribute to the success of our services and business.
- You will be part of a team that keeps the business running for cloud products and services that are used 24- 7 by the company's consumers and enterprise customers around the world. You will be asked to contribute to operate, maintain and provide escalation support for the company's cloud infrastructure that powers all of cloud offerings.
Job Role :
- As a senior engineer, your role grows as you gain experience in our operations. We facilitate a hands-on learning experience after an induction program, to get you into the role as quickly as possible.
- The systems engineer role also requires candidates to research and recommend innovative and automated approaches for system administration tasks.
- The work culture allows a seamless integration with different product engineering teams. The teams work together and share responsibility to triage in complex operational situations. The candidate is expected to stay updated on best practices and help evolve processes both for resilience of services and compliance.
- You will be required to provide support for both, production and non-production environments to ensure system updates and expected service levels. You will be required to specifically handle 24/7 L2 and L3 oversight for incident responses and have an excellent understanding of the end-to-end support process from client to different support escalation levels.
- The role also requires a discipline to create, update and maintain process documents, based on operation incidents, technologies and tools used in the processes to resolve issues.
QUALIFICATION AND EXPERIENCE :
- A graduate degree or senior diploma in engineering or technology with some or all of the following:
- Knowledge and work experience with KVM, AWS (Glacier, S3, EC2), RabbitMQ, Fluentd, Syslog, Nginx is preferred
- Installation and tuning of Web Servers, PHP, Java servlets, memory-based databases for scalability and performance
- Knowledge of email related protocols such as SMTP, POP3, IMAP along with experience in maintenance and administration of MTAs such as postfix, qmail, etc will be an added advantage
- Must have knowledge on monitoring tools, trend analysis, networking technologies, security tools and troubleshooting aspects.
- Knowledge of analyzing and mitigating security related issues and threats is certainly desirable.
- Knowledge of agile development/SDLC processes and hands-on participation in planning sprints and managing daily scrum is desirable.
- Preferably, programming experience in Shell, Python, Perl or C.
- Demonstrated experience with AWS
- Knowledge of servers, networks, storage, client-server systems, and firewalls
- Strong expertise in Windows and/or Linux operating systems, including system architecture and design, as well as experience supporting and troubleshooting stability and performance issues
- Thorough understanding of and experience with virtualization technologies (e.g., VMWare/Hyper-V)
- Knowledge of core network services such as DHCP, DNS, IP routing, VLANs, layer 2/3 routing, and load balancing is required
- Experience in reading, writing or modifying PowerShell, Bash scripts & Python code.Experience using git
- Working know-how of software-defined lifecycles, product packaging, and deployments
- POSTGRESSQL or Oracle database administration (Backup, Restore, Tuning, Monitoring, Management)
- At least 2 from AWS Associate Solutions Architect, DevOps, or SysOps
- At least 1 from AWS Professional Solutions Architect, DevOps
- AWS: S3, Redshift, DynamoDB, EC2, VPC, Lambda, CloudWatch etc.
- Bigdata: Databricks, Cloudera, Glue and Athena
- DevOps: Jenkins, Bitbucket
- Automation: Terraform, Cloud Formation, Python, Shell scripting Experience in automating AWS infrastructure with Terraform.
- Experience in database technologies is a plus.
- Knowledge in all aspects of DevOps (source control, continuous integration, deployments, etc.)
- Proficiency in security implementation best practices on IAM policies, KMS encryption, Secrets Management, Network Security Groups etc.
- Experience working in the SCRUM Environment

Requirements and Qualifications
- Bachelor’s degree in Computer Science Engineering or in a related field
- 4+ years of experience
- Excellent analytical and problem-solving skills
- Strong knowledge of Linux systems and internals
- Programming experience in Python/Shell scripting
- Strong AWS skills with knowledge of EC2, VPC, S3, RDS, Cloudfront, Route53, etc
- Experience in containerization (Docker) and container orchestration (Kubernetes)
- Experience in DevOps & CI/CD tools such as Git, Jenkins, Terraform, Helm
- Experience with SQL & NoSQL databases such as MySql, MongoDB, and ElasticSearch
- Debugging and troubleshooting skills using tools such as strace, tcpdump, etc
- Good understanding of networking protocol and security concerns (VPN, VPC, IG, NAT, AZ, Subnet)
- Experience with monitoring and data analysis tools such as Prometheus, EFK, etc
- Good communication & collaboration skills and attention to details
- Participation in rotating on-call duties
DevOps Engineer responsibilities include deploying product updates, identifying production issues, and implementing integrations that meet customer needs. If you have a solid background in working with cloud technologies, set up efficient deployment processes, and are motivated to work with diverse and talented teams, we’d like to meet you.
Ultimately, you will execute and automate operational processes fast, accurately, and securely.
Skills and Experience
-
4+ years of experience in building infrastructure experience with Cloud Providers ( AWS, Azure, GCP)
-
Experience in deploying containerized applications build on NodeJS/PHP/Python to kubernetes cluster.
-
Experience in monitoring production workload with relevant metrics and dashboards.
-
Experience in writing automation scripts using Shell, Python, Terraform, etc.
-
Experience in following security practices while setting up the infrastructure.
-
Self-motivated, able, and willing to help where help is needed
-
Able to build relationships, be culturally sensitive, have goal alignment, have learning agility
Roles and Responsibilities
-
Manage various resources across different cloud providers. (Azure, AWS, and GCP)
-
Monitor and optimize infrastructure cost.
-
Manage various kubernetes clusters with appropriate monitoring and alerting setup.
-
Build CI/CD pipelines to orchestrate provisioning and deployment of various services into kubernetes infrastructure.
-
Work closely with the development team on upcoming features to determine the correct infrastructure and related tools.
-
Assist the support team with escalated customer issues.
-
Develop, improve, and thoroughly document operational practices and procedures.
-
Responsible for setting up good security practices across various clouds.









