
About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Summary
We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.
Key Responsibilities
- Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
- Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
- Containerize applications using Docker and manage deployments with Helm charts
- Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
- Provision and manage infrastructure using Terraform (Infrastructure as Code)
- Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
- Write and maintain Python scripts for automation, monitoring, and operational tasks
- Ensure high availability, scalability, performance, and cost optimization of cloud resources
- Implement and follow security best practices across AWS and Kubernetes environments
- Troubleshoot production issues, perform root cause analysis, and support incident resolution
- Collaborate closely with development and QA teams to streamline deployment and release processes
Required Skills & Qualifications
- 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
- Strong experience with AWS services, including:
- EC2, RDS, OpenSearch, VPC, S3
- Application Load Balancer (ALB), API Gateway, Lambda
- SNS and SQS.
- Hands-on experience with AWS EKS (Kubernetes)
- Strong knowledge of Docker and Helm charts
- Experience with Terraform for infrastructure provisioning and management
- Solid experience building and managing CI/CD pipelines using Jenkins
- Practical experience with Prometheus and Grafana for monitoring and alerting
- Proficiency in Python scripting for automation and operational tasks
- Good understanding of Linux systems, networking concepts, and cloud security
- Strong problem-solving and troubleshooting skills
Good to Have (Preferred Skills)
- Exposure to GitOps practices
- Experience managing multi-environment setups (Dev, QA, UAT, Production)
- Knowledge of cloud cost optimization techniques
- Understanding of Kubernetes security best practices
- Experience with log aggregation tools (e.g., ELK/OpenSearch stack)
Language Preference
- Fluency in English is mandatory.
- Fluency in Hindi is preferred.

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Role Overview
We are looking for a hands-on DevOps Engineer who will own infrastructure, deployment, reliability, and cloud cost optimisation. You will work closely with backend, AI, and product teams to ensure the platform is secure, scalable, and always available.
This is a high-ownership role with real impact on uptime, performance, and developer velocity.
Key Responsibilities
Infrastructure & Cloud Management
- Design, deploy, and manage cloud infrastructure (GCP preferred; AWS acceptable)
- Manage Compute Engine, Cloud Run, Kubernetes (GKE), Cloud SQL, storage, and networking
- Ensure high availability, fault tolerance, and scalability
CI/CD & Deployment
- Build and maintain CI/CD pipelines for backend and AI services
- Automate deployments, rollbacks, and environment management (dev, staging, prod)
- Improve release reliability and deployment speed
Monitoring, Reliability & Security
- Set up monitoring, alerting, and logging (uptime, CPU, memory, errors, latency)
- Proactively identify and resolve performance bottlenecks and incidents
- Implement security best practices: IAM, secrets management, backups, and access controls
Cost Optimisation & Performance
- Monitor and optimise cloud costs (compute, databases, storage)
- Implement autoscaling, right-sizing, and resource optimisation
- Work with engineering teams to balance performance with cost efficiency
Required Qualifications & Skills
- 3–6 years of hands-on DevOps / Cloud Engineering experience
- Strong experience with GCP (or AWS with willingness to transition)
- Experience with Docker, Kubernetes, and containerised workloads
- Experience with CI/CD tools (GitHub Actions, GitLab CI, or similar)
- Ability to troubleshoot production issues under pressure
- Experience with AI/ML workloads and GPU-based deployments
Laravel Developer Responsibilities:
- Discussing project aims with the client and development team.
- Designing and building web applications using Laravel.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Scaling projects based on client feedback.
- Recording and reporting on work done in Laravel.
- Maintaining web-based applications.
- Presenting work in meetings with clients and management.
Laravel Developer Requirements:
- A degree in programming, computer science, or a related field.
- Experience working with PHP, performing unit testing, and managing APIs such as REST.
- A solid understanding of application design using Laravel.
- Knowledge of database design and querying using SQL.
- Proficiency in HTML and JavaScript.
- Practical experience using the MVC architecture.
- A portfolio of applications and programs to your name.
- Problem-solving skills and critical mindset.
- Great communication skills.
- The desire and ability to learn.
Note: We are hiring Tamil Nadu candidates only..
We are looking for a DevOps Engineer (individual contributor) to maintain and build upon our next-generation infrastructure. We aim to ensure that our systems are secure, reliable and high-performing by constantly striving to achieve best-in-class infrastructure and security by:
- Leveraging a variety of tools to ensure all configuration is codified (using tools like Terraform and Flux) and applied in a secure, repeatable way (via CI)
- Routinely identifying new technologies and processes that enable us to streamline our operations and improve overall security
- Holistically monitoring our overall DevOps setup and health to ensure our roadmap constantly delivers high-impact improvements
- Eliminating toil by automating as many operational aspects of our day-to-day work as possible using internally created, third party and/or open-source tools
- Maintain a culture of empowerment and self-service by minimizing friction for developers to understand and use our infrastructure through a combination of innovative tools, excellent documentation and teamwork
Tech stack: Microservices primarily written in JavaScript, Kotlin, Scala, and Python. The majority of our infrastructure sits within EKS on AWS, using Istio. We use Terraform and Helm/Flux when working with AWS and EKS (k8s). Deployments are managed with a combination of Jenkins and Flux. We rely heavily on Kafka, Cassandra, Mongo and Postgres and are increasingly leveraging AWS-managed services (e.g. RDS, lambda).
- Understanding customer requirements and project KPIs
- Implementing various development, testing, automation tools, and IT infrastructure
- Planning the team structure, activities, and involvement in project management activities.
- Managing stakeholders and external interfaces
- Setting up tools and required infrastructure
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Have the technical skill to review, verify, and validate the software code developed in the project.
- Troubleshooting techniques and fixing the code bugs
- Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
- Encouraging and building automated processes wherever possible
- Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
- Incidence management and root cause analysis
- Coordination and communication within the team and with customers
- Selecting and deploying appropriate CI/CD tools
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
- Mentoring and guiding the team members
- Monitoring and measuring customer experience and KPIs
- Managing periodic reporting on the progress to the management and the customer
Responsibilities
● Be a hands-on engineer, ensure frameworks/infrastructure built is well designed,
scalable & are of high quality.
● Build and/or operate platforms that are highly available, elastic, scalable, operable and
observable.
● Build/Adapt and implement tools that empower the TI AI engineering teams to
self-manage the infrastructure and services owned by them.
● You will identify, articulate, and lead various long-term tech vision, strategies,
cross-cutting initiatives and architecture redesigns.
● Design systems and make decisions that will keep pace with the rapid growth of TI AI.
● Document your work and decision-making processes, and lead presentations and
discussions in a way that is easy for others to understand.
● Available for on-call during emergencies to handle and resolve problems in a quick and
efficient manner.
Requirements
● 2+ years of Hands-on experience as a DevOps / Infrastructure engineer with AWS and
Kubernetes or similar infrastructure platforms. (preferably AWS)
● Hands-on with DevOps principles and practices ( Everything-as-a-code, CI/CD, Test
everything, proactive monitoring etc).
● Experience in building and operating distributed systems.
● Understanding of operating systems, virtualization, containerization and networks
preferable
● Hands-on coding on any of the languages like Python or GoLang.
● Familiarity with software engineering practices including unit testing, code reviews, and
design documentation.
● Strong debugging and problem-solving skills Curiosity about how things work and love to
share that knowledge with others.
Benefits :
● Work with a world class team working on a very forward looking problem
● Competitive Pay
● Flat hierarchy
● Health insurance for the family
Job Description:
Mandatory Skills:
Should have strong working experience with Cloud technologies like AWS and Azure.
Should have strong working experience with CI/CD tools like Jenkins and Rundeck.
Must have experience with configuration management tools like Ansible.
Must have working knowledge on tools like Terraform.
Must be good at Scripting Languages like shell scripting and python.
Should be expertise in DevOps practices and should have demonstrated the ability to apply that knowledge across diverse projects and teams.
Preferable skills:
Experience with tools like Docker, Kubernetes, Puppet, JIRA, gitlab and Jfrog.
Experience in scripting languages like groovy.
Experience with GCP
Summary & Responsibilities:
Write build pipelines and IaaC (ARM templates, terraform or cloud formation).
Develop ansible playbooks to install and configure various products.
Implement Jenkins and Rundeck jobs( and pipelines).
Must be a self-starter and be able to work well in a fast paced, dynamic environment
Work independently and resolve issues with minimal supervision.
Strong desire to learn new technologies and techniques
Strong communication (written / verbal ) skills
Qualification:
Bachelor's degree in Computer Science or equivalent.
4+ years of experience in DevOps and AWS.
2+ years of experience in Python, Shell scripting and Azure.
Requirements:-
- Bachelor’s Degree or Master’s in Computer Science, Engineering,Software Engineering or a relevant field.
- Strong experience with Windows/Linux-based infrastructures, Linux/Unix administration.
- knowledge of Jira, Bitbucket, Jenkins, Xray, Ansible, Windows and .Net. as their Core Skill.
- Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL.
- Knowledge of scripting languages such as Shell Scripting /Python/ PHP/Groovy, Bash.
- Experience with project management and workflow tools such as Agile, Jira / WorkFront etc.
- Experience with open-source technologies and cloud services.
- Experience in working with Puppet or Chef for automation and configuration.
- Strong communication skills and ability to explain protocol and processes with team and management.
- Experience in a DevOps Engineer role (or similar role)
- AExperience in software development and infrastructure development is a plus
Job Specifications:-
- Building and maintaining tools, solutions and micro services associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.
- Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
- Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
- Deploy product updates as required while implementing integrations when they arise.
- Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
- Specifying, documenting and developing new product features, and writing automating scripts. Manage code deployments, fixes, updates and related processes.
- Work with open-source technologies as needed.
- Work with CI and CD tools, and source control such as GIT and SVN.
- Lead the team through development and operations.
- Offer technical support where needed, developing software for our back-end systems.
At Karza technologies, we take pride in building one of the most comprehensive digital onboarding & due-diligence platforms by profiling millions of entities and trillions of associations amongst them using data collated from more than 700 publicly available government sources. Primarily in the B2B Fintech Enterprise space, we are headquartered in Mumbai in Lower Parel with 100+ strong workforce. We are truly furthering the cause of Digital India by providing the entire BFSI ecosystem with tech products and services that aid onboarding customers, automating processes and mitigating risks seamlessly, in real-time and at fraction of the current cost.
A few recognitions:
- Recognized as Top25 startups in India to work with 2019 by LinkedIn
- Winner of HDFC Bank's Digital Innovation Summit 2020
- Super Winners (Won every category) at Tecnoviti 2020 by Banking Frontiers
- Winner of Amazon AI Award 2019 for Fintech
- Winner of FinTech Spot Pitches at Fintegrate Zone 2018 held at BSE
- Winner of FinShare 2018 challenge held by ShareKhan
- Only startup in Yes Bank Global Fintech Accelerator to win the account during the Cohort
- 2nd place Citi India FinTech Challenge 2018 by Citibank
- Top 3 in Viacom18's Startup Engagement Programme VStEP
What your average day would look like:
- Deploy and maintain mission-critical information extraction, analysis, and management systems
- Manage low cost, scalable streaming data pipelines
- Provide direct and responsive support for urgent production issues
- Contribute ideas towards secure and reliable Cloud architecture
- Use open source technologies and tools to accomplish specific use cases encountered within the project
- Use coding languages or scripting methodologies to solve automation problems
- Collaborate with others on the project to brainstorm about the best way to tackle a complex infrastructure, security, or deployment problem
- Identify processes and practices to streamline development & deployment to minimize downtime and maximize turnaround time
What you need to work with us:
- Proficiency in at least one of the general-purpose programming languages like Python, Java, etc.
- Experience in managing the IAAS and PAAS components on popular public Cloud Service Providers like AWS, Azure, GCP etc.
- Proficiency in Unix Operating systems and comfortable with Networking concepts
- Experience with developing/deploying a scalable system
- Experience with the Distributed Database & Message Queues (like Cassandra, ElasticSearch, MongoDB, Kafka, etc.)
- Experience in managing Hadoop clusters
- Understanding of containers and have managed them in production using container orchestration services.
- Solid understanding of data structures and algorithms.
- Applied exposure to continuous delivery pipelines (CI/CD).
- Keen interest and proven track record in automation and cost optimization.
Experience:
- 1-4 years of relevant experience
- BE in Computer Science / Information Technology









