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MyOperator - VoiceTree Technologies's logo

DevOps Engineer

Vijay Muthu's profile picture
Posted by Vijay Muthu
3 - 5 yrs
₹8L - ₹12L / yr
Remote only
Skills
skill iconKubernetes
skill iconAmazon Web Services (AWS)
Amazon EC2
AWS RDS
AWS opensearch
Amazon VPC
Amazon S3
Application Load Balancer
API Gateway
AWS Lambda
AWS Simple Notification Service (SNS)
AWS Simple Queuing Service (SQS)
skill iconDocker
helm
CI/CD
skill iconJenkins
Terraform
python scripting
skill iconPython
prometheus
skill icongrafana
Linux/Unix
Networking
cloud security
HelmCharts
AWS CloudFormation
skill iconGit

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.


Job Summary

We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.


Key Responsibilities

  • Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
  • Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
  • Containerize applications using Docker and manage deployments with Helm charts
  • Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
  • Provision and manage infrastructure using Terraform (Infrastructure as Code)
  • Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
  • Write and maintain Python scripts for automation, monitoring, and operational tasks
  • Ensure high availability, scalability, performance, and cost optimization of cloud resources
  • Implement and follow security best practices across AWS and Kubernetes environments
  • Troubleshoot production issues, perform root cause analysis, and support incident resolution
  • Collaborate closely with development and QA teams to streamline deployment and release processes

Required Skills & Qualifications

  • 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
  • Strong experience with AWS services, including:
  • EC2, RDS, OpenSearch, VPC, S3
  • Application Load Balancer (ALB), API Gateway, Lambda
  • SNS and SQS.
  • Hands-on experience with AWS EKS (Kubernetes)
  • Strong knowledge of Docker and Helm charts
  • Experience with Terraform for infrastructure provisioning and management
  • Solid experience building and managing CI/CD pipelines using Jenkins
  • Practical experience with Prometheus and Grafana for monitoring and alerting
  • Proficiency in Python scripting for automation and operational tasks
  • Good understanding of Linux systems, networking concepts, and cloud security
  • Strong problem-solving and troubleshooting skills

Good to Have (Preferred Skills)

  • Exposure to GitOps practices
  • Experience managing multi-environment setups (Dev, QA, UAT, Production)
  • Knowledge of cloud cost optimization techniques
  • Understanding of Kubernetes security best practices
  • Experience with log aggregation tools (e.g., ELK/OpenSearch stack)

Language Preference

  • Fluency in English is mandatory.
  • Fluency in Hindi is preferred.
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About MyOperator - VoiceTree Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:


- Cloud Call Center/ Contact Center Software

- WhatsApp API

- IVR and Toll-free Number

- Multi-store telephony

- Enterprise Mobility


MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.


MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.


In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)


Read more

Company video

MyOperator - VoiceTree Technologies's video section
MyOperator - VoiceTree Technologies's video section

Connect with the team

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Ranjith Selvaraj
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Vijay Muthu
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Devdutta Sahu

Company social profiles

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 Good familiarity with the disciplines of enterprise software development such as configuration & release management, source code & version controls, and operational considerations such as monitoring and instrumentation
 Experience of consulting or service provider roles (internal, or external);
 Experience using database technologies like Oracle, MySQL and understanding of NoSQL is preferred.
 Experience in designing or implementing data warehouse solutions is highly preferred.
 Experience in automation/configuration management using Puppet, Chef, Ansible, Saltstack, Bosh, Terraform or an equivalent.
 Experience with source code management tools such as GitHub, GitLab, Bitbucket or equivalent
 Experience with SQL and NoSQL DBs such as SQL, MySQL.
 Solid understanding of networking and core Internet Protocols such as TCP/IP, DNS, SMTP, HTTP and routing in distributed networks.
 A working understanding of code and script such as: PHP, Python, Perl and/or Ruby.
 A working understanding with CI/CD tools such as Jenkins or equivalent
 A working understanding of scheduling and orchestration with tools such as: kubernetes, Mesos swarm or equivalent.
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Shubham Vishwakarma

Full Stack Developer - Averlon
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