DevOps Engineer

Job Details:

• Role: Staff Engineer, ArgoCD
• Experience: 5.5-7.5 Years
• Employment Type: Full-time
• Work Mode: Gurugram (Hybrid)

Job Description

REQUIREMENTS:

• Strong hands-on experience with Kubernetes (K8s) administration, deployment, and troubleshooting
• Expertise in GitOps implementation using ArgoCD
• Strong experience with Crossplane for infrastructure provisioning and orchestration
• Hands-on experience with New Relic for monitoring, observability, and performance management
• Experience building and maintaining CI/CD pipelines and deployment automation
• Strong knowledge of Infrastructure as Code (IaC) using Terraform
• Experience working with AWS cloud services and cloud-native architectures
• Hands-on experience with Docker and containerization technologies
• Strong Linux administration and scripting skills
• Experience implementing platform reliability, security, and automation best practices
• Strong understanding of monitoring, logging, and observability frameworks

RESPONSIBILITIES:

• Manage, maintain, and optimize Kubernetes-based infrastructure and application deployments
• Implement and support GitOps workflows using ArgoCD
• Design and manage infrastructure provisioning using Crossplane
• Monitor platform performance, reliability, and user experience using New Relic
• Build, enhance, and maintain CI/CD pipelines for automated software delivery
• Collaborate with development and platform engineering teams to deliver scalable cloud-native solutions
• Implement Infrastructure as Code practices using Terraform and automation tools
• Ensure platform stability, security, scalability, and operational excellence
• Troubleshoot infrastructure, deployment, and performance-related issues
• Drive continuous improvement initiatives across DevOps processes, tooling, and automation practices
• Support cloud infrastructure management and containerized application environments on AWS
• Promote DevOps best practices, governance, and operational standards across teams

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related fields   

Job role: Systems Engineer (L2)

Location: Remote/Bengaluru

Experience: 3-6 years

About the Role:

We are looking for a Systems Engineer (L2) to join our growing infrastructure team. You will be responsible for managing, optimizing, and scaling our cloud communication platform that handles billions of messages and voice calls annually.

Key Responsibilities:

 — Design, deploy, and maintain scalable cloud infrastructure — AWS/GCP/Azure.

 — Manage and optimize networking components — routers, switches, firewalls, load balancers.

 — Handle incident response — monitor systems, identify issues, resolve production problems.

 — Implement DevOps best practices — CI/CD pipelines, automation, containerization.

 — Collaborate with backend and product teams on system architecture.

— Performance tuning — ensure high availability and reliability of platform.

— Security management — implement security protocols and compliance standards.

Required Skills:

Technical:

• Linux/Unix administration — strong fundamentals
• Networking — TCP/IP, DNS, BGP, VoIP protocols
• Cloud platforms — AWS/GCP/Azure — minimum 2 years
• DevOps tools — Docker, Kubernetes, Jenkins, CI/CD
• Monitoring tools — Grafana, Prometheus, Kibana, Datadog
• Scripting — Python, Bash, Shell
• Databases — MySQL, PostgreSQL, Redis

Soft skills:

• Strong problem-solving under pressure
• Good communication — English written and verbal
• Team player — collaborative mindset

Good to Have:

• Experience in telecom/CPaaS/cloud communications industry
• Knowledge of VoIP, SIP, RTP protocols
• AI/ML operations experience
• CCNA/AWS certifications

Roles and Responsibilities:

• AWS Cloud Management: Design, deploy, and manage AWS cloud infrastructure. Optimize and maintain cloud resources for performance and cost efficiency. Monitor and ensure the security of cloud-based systems.
• Automated Provisioning: Develop and implement automated provisioning processes for infrastructure deployment. Utilize tools like Terraform and Packer to automate and streamline the provisioning of resources.
• Infrastructure as Code (IaC): Champion the use of Infrastructure as Code principles. Collaborate with development and operations teams to define and maintain IaC scripts for infrastructure deployment and configuration.
• Collaboration and Communication: Work closely with cross-functional teams to understand project requirements and provide DevOps expertise. Communicate effectively with team members and stakeholders regarding infrastructure changes, updates, and improvements.
• Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate software delivery processes. Ensure reliable and efficient deployment of applications through the development lifecycle.
• Performance Monitoring and Optimization: Implement monitoring solutions to track system performance, troubleshoot issues, and optimize resource utilization. Proactively identify opportunities for system and process improvements. 

Mandatory Skills:

• Proven experience as a DevOps Engineer or similar role, with a focus on AWS.
• Strong proficiency in automated provisioning and cloud management.
• Experience with Infrastructure as Code tools, particularly Terraform and Packer.
• Solid understanding of CI/CD pipelines and version control systems.
• Strong scripting skills (e.g., Python, Bash) for automation tasks.
• Excellent problem-solving and troubleshooting skills.
• Good interpersonal and communication skills for effective collaboration.

Secondary Skills:

• AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Knowledge of microservices architecture and serverless computing.
• Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK stack).

Role & Responsiblities

• DevOps Engineer will be working with implementation and management of DevOps tools and technologies.
• Create and support advanced pipelines using Gitlab.
• Create and support advanced container and serverless environments.
• Deploy Cloud infrastructure using Terraform and cloud formation templates.
• Implement deployments to OpenShift Container Platform, Amazon ECS and EKS
• Troubleshoot containerized builds and deployments
• Implement processes and automations for migrating between OpenShift, AKS and EKS
• Implement CI/CD automations.
• 
  

Required Skillsets

• 3-5 years of cloud-based architecture software engineering experience.
• Deep understanding of Kubernetes and its architecture.
• Mastery of cloud security engineering tools, techniques, and procedures.
• Experience with AWS services such as Amazon S3, EKS, ECS, DynamoDB, AWS Lambda, API Gateway, etc.
• Experience with designing and supporting infrastructure via Infrastructure-as-Code in AWS, via CDK, CloudFormation Templates, Terraform or other toolset.
• Experienced with tools like Jenkins, Github, Puppet or other similar toolset.
• Experienced with monitoring functions like cloudwatch, newrelic, graphana, splunk, etc,
• Excellence in verbal and written communication, and in working collaboratively with a variety of colleagues and clients in a remote development environment.
• Proven track record in cloud computing systems and enterprise architecture and security

•  Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps ) 
• At least one AWS or Azure Certification
• Terraform Scripting
•  Hands-on experience with git and source code management and release management.
• Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
• Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
• Working knowledge of build systems for various technologies like npm, maven etc. 
• Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
• Hands on Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
• A programming language like Java, Go , NodeJS is a nice to have.

• Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension) 
• At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
• Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
• give you the chance to explore the latest techniques to solve challenging technical problems and help
• you become the best developer you can be.
• Join a growing agile team that are consistently delivering.
• Technical Development Program

Mandatory Skills Sets                                                                   

• Excellent problem-solving skills in technical challenges
• Deep knowledge of at least one cloud platform (AWS Preferred)
• Understanding of Latest cloud computing technologies
• Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
• Complete hands-on with ability to grasp evolving technologies and coding languages
• Excellent communication skills which would involve customer facing role
• Design thinking
• Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
• Experience working/building/contributing to proposals for architecture, estimations

Preferred Skills Sets                                                                      

• Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
• Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
• Person must have performed Application Architect Role for 3+ years
• AWS platform specific experience a bonus.
• Enterprise application and database architecture a bonus.