DevOps Lead

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking 4 DevOps Support Engineer to join one of our clients' teams in India who can start until 20th of July. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Job requirements

Key Responsibilities:

• Monitor and troubleshoot AWS and/or Azure environments to ensure optimal performance and availability.
• Respond promptly to incidents and alerts, investigating and resolving issues efficiently.
• Perform basic scripting and automation tasks to streamline cloud operations (e.g., Bash, Python).
• Communicate clearly and fluently in English with customers and internal teams.
• Collaborate closely with the Team Lead, following Standard Operating Procedures (SOPs) and escalation workflows.
• Work in a rotating shift schedule, including weekends and nights, ensuring continuous support coverage.

Shift Details:

• Engineers rotate shifts, typically working 4–5 shifts per week.
• Each engineer works about 4 to 5 shifts per week, rotating through morning, evening, and night shifts—including weekends—to cover 24/7 support evenly among the team
• Rotation ensures no single engineer is always working nights or weekends; the load is shared fairly among the team.

Qualifications:

• 2–5 years of experience in DevOps or cloud support roles.
• Strong familiarity with AWS and/or Azure cloud environments.
• Experience with CI/CD tools such as GitHub Actions or Jenkins.
• Proficiency with monitoring tools like Datadog, CloudWatch, or similar.
• Basic scripting skills in Bash, Python, or comparable languages.
• Excellent communication skills in English.
• Comfortable and willing to work in a shift-based support role, including night and weekend shifts.
• Prior experience in a shift-based support environment is preferred.

What We Offer:

• Remote work opportunity — work from anywhere in India with a stable internet connection.
• Comprehensive training program including:
• Shadowing existing processes to gain hands-on experience.
• Learning internal tools, Standard Operating Procedures (SOPs), ticketing systems, and escalation paths to ensure smooth onboarding and ongoing success.

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Job Description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient People & Organization (P&O) and Business Management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange

We are seeking talented DevOps-Engineers with focus on Elastic Stack (ELK) to join our dynamic DPS team. In this role, you will be responsible for refining and advising on the further development of an existing monitoring solution based on the Elastic Stack (ELK). You will independently handle tasks related to architecture, setup, technical migration, and documentation.

The current application landscape features multiple Java web services running on JEE application servers, primarily hosted on AWS, and integrated with various systems such as SAP, other services, and external partners. DPS is committed to delivering the best digital work experience for the customers employees and customers alike.

Responsibilities:

Install, set up, and automate rollouts using Ansible/CloudFormation for all stages (Dev, QA, Prod) in the AWS Cloud for components such as Elastic Search, Kibana, Metric beats, APM server, APM agents, and interface configuration.

Create and develop regular "Default Dashboards" for visualizing metrics from various sources like Apache Webserver, application servers and databases.

Improve and fix bugs in installation and automation routines.

Monitor CPU usage, security findings, and AWS alerts.

Develop and extend "Default Alerting" for issues like OOM errors, datasource issues, and LDAP errors.

Monitor storage space and create concepts for expanding the Elastic landscape in AWS Cloud and Elastic Cloud Enterprise (ECE).

Implement machine learning, uptime monitoring including SLA, JIRA integration, security analysis, anomaly detection, and other useful ELK Stack features.

Integrate data from AWS CloudWatch.

Document all relevant information and train involved personnel in the used technologies.

Requirements:

Experience with Elastic Stack (ELK) components and related technologies.

Proficiency in automation tools like Ansible and CloudFormation.

Strong knowledge of AWS Cloud services.

Experience in creating and managing dashboards and alerts.

Familiarity with IAM roles and rights management.

Ability to document processes and train team members.

Excellent problem-solving skills and attention to detail.

Skills & Requirements

Elastic Stack (ELK), Elasticsearch, Kibana, Logstash, Beats, APM, Ansible, CloudFormation, AWS Cloud, AWS CloudWatch, IAM roles, AWS security, Automation, Monitoring, Dashboard creation, Alerting, Anomaly detection, Machine learning integration, Uptime monitoring, JIRA integration, Apache Webserver, JEE application servers, SAP integration, Database monitoring, Troubleshooting, Performance optimization, Documentation, Training, Problem-solving, Security analysis.

• 2+ years work experience in a DevOps or similar role
• Knowledge of OO programming and concepts (Java, C++, C#, Python)
• A drive towards automating repetitive tasks (e.g., scripting via Bash, Python, etc)
• Fluency in one or more scripting languages such as Python or Ruby.
• Familiarity with Microservice-based architectures
• Practical experience with Docker containerization and clustering (Kubernetes/ECS)
• In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
• Experience with CI/CD tools Azure DevOps, AWS cloud formation, Lamda functions, Jenkins, and Ansible
• Experience with AWS, Azure, or another cloud PaaS provider.
• Solid understanding of configuration, deployment, management, and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
• Proficiency with source control, continuous integration, and testing pipelines
  
• Effective communication skills

• Deploy and maintain critical applications on cloud-native microservices architecture.
• Implement automation, effective monitoring, and infrastructure-as-code.
• Deploy and maintain CI/CD pipelines across multiple environments.
• Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them.
• Analyze how customers are using the platform and help drive continuous improvement.
• Support and work alongside a cross-functional engineering team on the latest technologies.
• Iterate on best practices to increase the quality & velocity of deployments.
• Sustain and improve the process of knowledge sharing throughout the engineering team
• Identification and prioritization of technical debt that risks instability or creates wasteful operational toil.
• Own daily operational goals with the team.

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Role: DevOps 

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Job Description:

We are looking for experienced DevOps Engineers to join our Engineering team. The candidate will be working with our engineers and interact with the tech team for high quality web applications for a product.

Required Experience

• Devops Engineer with 2+ years of experience in development and production operations supporting for Linux & Windows based applications and Cloud deployments (AWS/GC stack)
• Experience working with Continuous Integration and Continuous Deployment Pipeline
• Exposure to managing LAMP stack-based applications
• Experience Resource provisioning automation using tools such as CloudFormation, terraform and ARM Templates.
• Experience in working closely with clients, understanding their requirements, design and implement quality solutions to meet their needs.
• Ability to take ownership on the carried-out work
• Experience coordinating with rest of the team to deliver well-architected and high-quality solutions.
• Experience deploying Docker based applications
• Experience with AWS services.
• Excellent verbal and written communication skills

Desired Experience

• Exposure to AWS, google cloud and Azure Cloud
• Experience in Jenkins, Ansible, Terraform
• Build Monitoring tools and respond to alarms triggered in production environment
• Willingness to quickly become a member of the team and to do what it takes to get the job done
• Ability to work well in a fast-paced environment and listen and learn from stakeholders
• Demonstrate a strong work ethic and incorporate company values in your everyday work.

This person MUST have:

• Min of 3-5 prior experience as a DevOps Engineer.
• Expertise in CI/CD pipeline maintenance and enhancement specifically Jenkins based pipelines.
• Working experience with engineering tools like git, git work flow, bitbucket, JIRA etc
• Hands-on experience deploying and managing infrastructure with CloudFormation/Terraform
• Experience managing AWS infrastructure
• Hands on experience of Linux administration.
• Basic understanding of Kubernetes/Docker orchestration
• Works closely with engineering team for day to day activities
• Manges existing infrastructure/Pipelines/Engineering tools (On Prem or  AWS) for engineering team (Build servers/Jenkin nodes etc.)
• Works with engineering team for new config required for infra like replicating the setups, adding new resources etc.
• Works closely with engineering team for improving existing pipelines for build .
• Troubleshoots problems across infrastructure/services

Experience:

• Min 5-7  year experience

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week (11 AM to 7 PM).

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.

We are a team of SysOps/DevOps engineers

with one goal in mind -to keep your online business up and running 24/7.Solving problems is

our thing, but we believe that dealing with the same issues over and over again is

unnecessary and counterproductive. Our objective is to find the ultimate solution for each

and every problem! Though, each one of us is different, we have the same goal: to make

our customer's life easier and enjoy it at the same time.

Scope & Responsibilities

As a Department Leader, you will be responsible for managing and mentoring the team of

Linux systems administrators on a daily basis. You will help build and grow the sys admins

team and lead them to success. As Systems Management Department Leader, you will work

both as a People Manager and a Senior Systems Administrator.

As Manager you will recruit and retain a high motivated and professional team of

administrators. Together with our CTO and HR team, youre going to define recruitment

needs in your team and participate in the recruitment process. You will also work on

improving the onboarding process for new employees.

More tech part of the job contains designing and managing systems, tools, and infrastructure

to match our customers needs and provide them with outstanding, safe and reliable

solutions.

This position requires you to be able to devise proactive solutions to project-related issues

and inspire trust in teammates. Are you a team player who is ready to work with our team to

find solutions and are AWS Certified ? We await your CV

Skills & Certifications

- Proven team building and management background (2+ years)

- Strong project, process and people management skills

- Excellent communication skills in English

- Strong background in Linux administration (4+ years experience)

- Amazon AWS certification preferred (EC2, ECS, EKS, Lambda, IAM, KMS)

- Automation (we use Ansible)

- Infrastructure as code (we use Terraform)

- Knowledge of CI/CD tools and best practices

- Comfort with collaboration across multiple projects

- Ability to lead and coordinate team of professionals on daily basis

This position also requires you to be able to participate in on-call

schedules.Roles and Responsibilities