

Job Purpose and Impact
The DevOps Engineer is a key position to strengthen the security automation capabilities which have been identified as a critical area for growth and specialization within Global IT’s scope. As part of the Cyber Intelligence Operation’s DevOps Team, you will be helping shape our automation efforts by building, maintaining and supporting our security infrastructure.
Key Accountabilities
- Collaborate with internal and external partners to understand and evaluate business requirements.
- Implement modern engineering practices to ensure product quality.
- Provide designs, prototypes and implementations incorporating software engineering best practices, tools and monitoring according to industry standards.
- Write well-designed, testable and efficient code using full-stack engineering capability.
- Integrate software components into a fully functional software system.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Proficiency in at least one configuration management or orchestration tool, such as Ansible.
- Experience with cloud monitoring and logging services.
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent exp
- Knowledge of public cloud services & application programming interfaces
- Working exp with continuous integration and delivery practices
Preferred Qualifications
- 3-5 years of relevant exp whether in IT, IS, or software development
- Exp in:
- Code repositories such as Git
- Scripting languages (Python & PowerShell)
- Using Windows, Linux, Unix, and mobile platforms within cloud services such as AWS
- Cloud infrastructure as a service (IaaS) / platform as a service (PaaS), microservices, Docker containers, Kubernetes, Terraform, Jenkins
- Databases such as Postgres, SQL, Elastic

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About the Role
We are looking for a skilled and dedicated FreeSWITCH Engineer with hands-on experience in VoIP systems. You will play a key role in developing, configuring, and maintaining scalable and reliable FreeSWITCH-based voice infrastructures. This is a 100% remote opportunity, giving you the flexibility to work from anywhere while collaborating with a global team.
Key Responsibilities
- Design, deploy, and maintain FreeSWITCH servers and related VoIP infrastructure.
- Troubleshoot and resolve FreeSWITCH and VoIP-related issues.
- Develop custom dial plans, modules, and call routing logic.
- Work with SIP, RTP, and related VoIP protocols.
- Monitor system performance and ensure high availability.
- Collaborate with development, network, and support teams to optimize voice systems.
- Document configurations, workflows, and system changes.
Requirements
- Minimum 3 years of hands-on experience with FreeSWITCH in a production environment.
- Strong understanding of VoIP technologies and SIP protocol.
- Experience with Linux system administration.
- Familiarity with scripting languages (Bash, Python, Lua).
- Ability to work independently in a remote setup.
- Strong problem-solving and analytical skills.
Preferred Skills
- Experience with other VoIP platforms (Asterisk, Kamailio, OpenSIPS).
- Knowledge of WebRTC, RTP engines, or media servers.
- Exposure to monitoring tools (Grafana, Prometheus, Nagios).
- Familiarity with APIs and backend integration.
Why Join Us?
- 100% remote – work from anywhere.
- Collaborative and supportive team environment.
- Opportunity to work on innovative VoIP solutions at scale.

Roles & Responsibilities:
- Bachelor’s degree in Computer Science, Information Technology or a related field
- Experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure
- Knowledge in Linux/Unix Administration and Python/Shell Scripting
- Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure
- Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms
- Experience in enterprise application development, maintenance and operations
- Knowledge of best practices and IT operations in an always-up, always-available service
- Excellent written and oral communication skills, judgment and decision-making skills

Skills Required:
- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills
Key Responsibilities
• As a part of the DevOps team, you will be responsible for the configuration, optimization, documentation, and support of the CI/CD components.
• Creating and managing build and release pipelines with Azure DevOps and Jenkins.
• Assist in planning and reviewing application architecture and design to promote an efficient deployment process.
• Troubleshoot server performance issues & handle the continuous integration system.
• Automate infrastructure provisioning using ARM Templates and Terraform.
• Monitor and Support deployment, Cloud-based and On-premises Infrastructure.
• Diagnose and develop root-cause solutions for failures and performance issues in the production environment.
• Deploy and manage Infrastructure for production applications
• Configure security best practices for application and infrastructure
Essential Requirements
• Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)
• Strong knowledge of CI/CD principles.
• Strong work experience with CI/CD implementation tools like Azure DevOps, Team City, Octopus Deploy, AWS Code Deploy, and Jenkins.
• Experience of writing automation scripts with PowerShell, Bash, Python, etc.
• GitHub, JIRA, Confluence, and Continuous Integration (CI) system.
• Understanding of secure DevOps practices
Good to Have -
•Knowledge of scripting languages such as PowerShell, Bash
• Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.
• Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)
• Strong communication skills and ability to explain protocol and processes with team and management.
• Must be able to handle multiple tasks and adapt to a constantly changing environment.
• Must have a good understanding of SDLC.
• Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.
• Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.
• Organized, flexible, and analytical ability to solve problems creatively
● Improve CI/CD tooling using gitlab.
● Implement and improve monitoring and alerting.
● Build and maintain highly available systems.
● Implement the CI pipeline.
● Implement and maintain monitoring stacks.
● Lead and guide the team in identifying and implementing new technologies.
● Implement and own the CI.
● Manage CD tooling.
● Implement and maintain monitoring and alerting.
● Build and maintain highly available production systems.
Skills
● Configuration Management experience such as Kubernetes, Ansible or similar.
● Managing production infrastructure with Terraform, CloudFormation, etc.
● Strong Linux, system administration background.
● Ability to present and communicate the architecture in a visual form. Strong knowledge of AWS,
Azure, GCP.
- 3 - 6 years of software development, and operations experience deploying and maintaining multi-tiered infrastructure and applications at scale.
- Design cloud infrastructure that is secure, scalable, and highly available on AWS
- Experience managing any distributed NoSQL system (Kafka/Cassandra/etc.)
- Experience with Containers, Microservices, deployment and service orchestration using Kubernetes, EKS (preferred), AKS or GKE.
- Strong scripting language knowledge, such as Python, Shell
- Experience and a deep understanding of Kubernetes.
- Experience in Continuous Integration and Delivery.
- Work collaboratively with software engineers to define infrastructure and deployment requirements
- Provision, configure and maintain AWS cloud infrastructure
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux-based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
- Perform infrastructure cost analysis and optimization
- AWS
- Docker
- Kubernetes
- Envoy
- Istio
- Jenkins
- Cloud Security & SIEM stacks
- Terraform
- Strong communication skills (written and verbal)
- Responsive, reliable and results oriented with the ability to execute on aggressive plans
- A background in software development, with experience of working in an agile product software development environment
- An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
- Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
- Hands on experience with Kubernetes (EKS preferred)
- Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
- Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
- Ability to work across multiple projects simultaneously
- Ability to manage and work with teams and customers across the globe
Job Description
Please connect me on Linkedin or share your Resume on shrashti jain
• 8+ years of overall experience and relevant of at least 4+ years. (Devops experience has be more when compared to the overall experience)
• Experience with Kubernetes and other container management solutions
• Should have hands on and good understanding on DevOps tools and automation framework
• Demonstrated hands-on experience with DevOps techniques building continuous integration solutions using Jenkins, Docker, Git, Maven
• Experience with n-tier web application development and experience in J2EE / .Net based frameworks
• Look for ways to improve: Security, Reliability, Diagnostics, and costs
• Knowledge of security, networking, DNS, firewalls, WAF etc
• Familiarity with Helm, Terraform for provisioning GKE,Bash/shell scripting
• Must be proficient in one or more scripting languages: Unix Shell, Perl, Python
• Knowledge and experience with Linux OS
• Should have working experience with monitoring tools like DataDog, Elk, and/or SPLUNK, or any other monitoring tools/processes
• Experience working in Agile environments
• Ability to handle multiple competing priorities in a fast-paced environment
• Strong Automation and Problem-solving skills and ability
• Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache).
•Very strong hands with Automation tools such Terraform
• Good experience with provisioning tools such as Ansible, Chef
• Experience with CI CD tools such as Jenkins.
•Experience managing production.
• Good understanding of security in IT and the cloud
• Good knowledge of TCP/IP
• Good Experience with Linux, networking and generic system operations tools
• Experience with Clojure and/or the JVM
• Understanding of security concepts
• Familiarity with blockchain technology, in particular Tendermint
Job Dsecription:
○ Develop best practices for team and also responsible for the architecture
○ solutions and documentation operations in order to meet the engineering departments quality and standards
○ Participate in production outage and handle complex issues and works towards Resolution
○ Develop custom tools and integration with existing tools to increase engineering Productivity
Required Experience and Expertise
○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.
○ Deep understanding of Terraform with best practices & writing TF modules.
○ Hands-on experience of GCP and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.
○ Deep understanding of Kernel, Networking and OS fundamentals
NOTICE PERIOD - Max - 30 days
- Mandatory: Docker, AWS, Linux, Kubernete or ECS
- Prior experience provisioning and spinning up AWS Clusters / Kubernetes
- Production experience to build scalable systems (load balancers, memcached, master/slave architectures)
- Experience supporting a managed cloud services infrastructure
- Ability to maintain, monitor and optimise production database servers
- Prior work with Cloud Monitoring tools (Nagios, Cacti, CloudWatch etc.)
- Experience with Docker, Kubernetes, Mesos, NoSQL databases (DynamoDB, Cassandra, MongoDB, etc)
- Other Open Source tools used in the infrastructure space (Packer, Terraform, Vagrant, etc.)
- In-depth knowledge on Linux Environment.
- Prior experience leading technical teams through the design and implementation of systems infrastructure projects.
- Working knowledge of Configuration Management (Chef, Puppet or Ansible preferred) Continuous Integration Tools (Jenkins preferred)
- Experience in handling large production deployments and infrastructure.
- DevOps based infrastructure and application deployments experience.
- Working knowledge of the AWS network architecture including designing VPN solutions between regions and subnets
- Hands-on knowledge with the AWS AMI architecture including the development of machine templates and blueprints
- He/she should be able to validate that the environment meets all security and compliance controls.
- Good working knowledge of AWS services such as Messaging, Application Services, Migration Services, Cost Management Platform.
- Proven written and verbal communication skills.
- Understands and can serve as the technical team lead to oversee the build of the Cloud environment based on customer requirements.
- Previous NOC experience.
- Client Facing Experience with excellent Customer Communication and Documentation Skills

