
About the Role
We’re looking for a Demand Generation Lead who can create and manage content that resonates with a US audience. You’ll plan, write, and manage different types of content that tell our story, support growth, and drive engagement. If you love writing, enjoy building content strategies, and can juggle multiple projects, this role is for you.
What You’ll DoContent Strategy & Marketing
- Plan and execute content strategies that align with business and ABM goals.
- Write and edit across formats: blogs, case studies, emails, newsletters, templates, social posts, and landing pages.
- Own the content-driven demand generation funnel from awareness to MQLs to pipeline influence.
- Create and manage gated assets (ebooks, whitepapers, playbooks, case studies) to drive lead capture.
- Engage with clients and experts through content strategies that drive engagement and conversions.
SEO & Content Management
- Manage end-to-end blog workflows, including topic research, keyword planning, assigning content to writers, editing, creating CTAs, and publishing.
- Collaborate with SEO teams and freelancers to ensure all content is optimized for search and published on time.
- Use analytics to measure content performance and suggest improvements.
- Track and optimize content performance based on traffic, conversions, MQLs, and pipeline contribution.
Campaign & ABM Support
- Create and review newsletter content, manage group postings, and track analytics.
- Support ABM and LinkedIn campaigns by providing required collateral.
- Work closely with the Sales and Growth teams to align content with ICP-driven ABM campaigns.
- Support outbound and inbound motions with sales enablement content.
Planning & Coordination
- Own and manage monthly content calendars to ensure smooth delivery across channels.
- Collaborate with design, product, and social media teams to align content with campaigns.
Performance, Quality & Metrics
- Maintain consistent tone, voice, and messaging across all channels.
- Review and approve freelance work, and manage their monthly budgets and invoices.
- Monitor newsletter subscribers and maintain records.
Performance & Growth Metrics (New Section)
You will own and optimize key metrics, including:
- Content-driven leads and MQL growth
- Engagement rates across assets and channels
- Contribution to pipeline and revenue influence
- Performance insights via Google Analytics, HubSpot, and LinkedIn Campaign Manager
What We’re Looking For
- 5-6 years of experience in demand generation, content marketing, or SEO.
- Experience creating content for a US audience.
- Strong writing, storytelling, and ABM-focused content skills.
- Comfortable with SEO basics and tools like Google Analytics.
- Strong project and deadline management skills.
- Team player with excellent communication abilities.
Good to Have
- Experience in B2B SaaS or tech.
- Knowledge of social media marketing and paid campaigns.
- Familiarity with tools like HubSpot, WordPress, or other CMS platforms.
Why You’ll Love Working Here
- Own and shape our content marketing and ABM initiatives.
- Work with a friendly, collaborative team.
- Flexible, remote-friendly work setup.
- Make a real impact on our brand growth in the US.

About OpenGrowth.AI
About
Welcome to OpenGrowth - the ultimate one-stop platform for startups! We believe in empowering startups to achieve their full potential by helping them to hire on-demand and fractional experts, valuable resources, Courses, community, and customized growth services. Our platform brings together a community of experts who can help startups with the guidance and support they need to overcome challenges and drive growth. We also offer a wealth of resources, including blogs, webinars, and collaboration tools, to help startups stay informed and connected. At OpenGrowth, we understand that startups face unique challenges and opportunities. That's why we offer tailored growth services that help startups navigate these challenges and achieve their goals. Join us today and discover how OpenGrowth can help take your startup to the next level
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About SumoLogic
At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications.
Step into the heart of innovation with our dynamic and collaborative support team! As a Technical Support Engineer at SUMO Logic, you will play a crucial role in empowering our customers to harness the full potential of our cutting-edge cloud technology. Your expertise in logging, SIEM, and cloud solutions will be vital in guiding our customers toward achieving unparalleled business success.
You will be at the forefront of solving complex challenges and driving technological advancements by providing exceptional technical support and insights. Join us and transform challenges into opportunities, enhancing customer satisfaction and shaping the future of technology.
At SUMO Logic, our technical support team is recognized as one of our crown jewels, featuring some of the most technically adept individuals in the industry. Work here is challenging and rewarding, propelling you forward in a fast-paced and dynamic environment.
What You Will Do
As a Technical Support Engineer, your role will involve:
- Working with customer support tickets in our Salesforce Service Cloud ticketing system
- Providing enterprise-level support to our customers and partners, focusing on technical issues related to logging, metrics, SIEM, and cloud technologies.
- Engaging directly with customers to quickly assess, troubleshoot, and resolve issues from simple to complex, ensuring effective communication and setting clear expectations.
- Document enhancements or defects in our products and advise on best practices for implementing and using the Sumo Logic service.
- Offering valuable feedback to our engineering, product management, and CS leadership teams based on customer interactions and experiences.
- Developing and refining processes, procedures, and tools for the support team to optimize customer interactions and stakeholder interactions.
- Producing Knowledge Base (KB) articles for common issues lacking a current KB or revising existing KB articles for the ticketing system KB and public community KB.
What You Will Bring With You
- Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions.
- Customer-Centric Approach: Passion for customer satisfaction and problem-solving, with the ability to manage relationships across various levels, from technical practitioners to executives.
- Communication Excellence: Possesses professional and transparent communication skills. Able to deliver technical context to various stakeholder levels using remote (e.g., Zoom) or written media.
- Strategic Problem-Solving: Ability to navigate ambiguity, proactively seek necessary support, and manage multiple accounts with attention to detail.
- Situation Management: Capable of assessing client scenarios, documenting issue timelines, and working with executive management and product engineering towards root cause analysis and final assessments.
- Desire to Learn: Thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. Utilize Sumo-offered LinkedIn learning and other resources to increase technical knowledge and sharpen soft skills.
- Ability to support multiple international time zones
Desired Technical Qualifications
- Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).
- In-depth Knowledge of Logging Systems: Proficiency in systems like Windows Event Viewer, Syslog, R Syslog, & Syslog-ng.
- Expertise in SIEM and Cloud Technologies: Strong understanding of cloud services (AWS, GCP, Azure) and security information and event management (SIEM) principles.
- Advanced Technical Skills: Experience with system administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.).
- Query Language Proficiency: SQL or similar query language skills.
- Kubernetes and Docker Proficiency: Extensive experience in setup, configuration, troubleshooting, tuning, and infrastructure management.
- Network Savvy: Solid knowledge of TCP/IP, ping, traceroute, Netcat, TCP dump, Wireshark, nslookup, etc.
- OSS skills in Otel, Prometheus, and Falco are a plus
- Sumo Logic experience is a big plus but not required
Travel Requirements
Minimal, but generally once a quarter to once a year (1-5%) for corporate training and mandatory meetings.
Education
Bachelor's or Master's degree in Engineering, Computer Science, or a similar field, or equivalent work experience.
Join us at Sumo Logic and contribute to our mission of revolutionizing technical support in the digital business world, with a particular focus on logging, SIEM, and cloud technologies.
About Us
Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.
Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Key Responsibilities:
- Work with the development team to plan, execute and monitor deployments
- Capacity planning for product deployments
- Adopt best practices for deployment and monitoring systems
- Ensure the SLAs for performance, up time are met
- Constantly monitor systems, suggest changes to improve performance and decrease costs.
- Ensure the highest standards of security
Key Competencies (Functional):
- Proficiency in coding in atleast one scripting language - bash, Python, etc
- Has personally managed a fleet of servers (> 15)
- Understand different environments production, deployment and staging
- Worked in micro service / Service oriented architecture systems
- Has worked with automated deployment systems – Ansible / Chef / Puppet.
- Can write MySQL queries
- Develop, implement, and maintain applications developed around the Shopify/Shopify Plus platform.
- Knowledge of Ajax, Liquid, HTML, CSS, JS, JQuery is mandatory requirements.
- Knowledge for Wordpress Theme customization, Plugins installation.
- Answer various questions from our clients and attend the solution delivery meetings with the team.
- Contribute to quality control activities with the team.
- Take part in the improvement of standards within the Shopify practice.
- Creative and open to new ideas.
- Adaptable and willing to learn new techniques.
Location: Ahmedabad (Temporary WFH)
Designation: QA Engineer
Experience: Fresher to 3 Years
Salary: As per market standards
Responsibilities
1-Should have played a vital role in Setting up Automation Frameworks, Processes, and Standards.
2-Expert proficiency in automation scripting using Java or other scripting languages.
3-Experience in using automation tools like Selenium/Webdriver, Sikuli, Junit/JMeter, etc.
4-Good expertise in System, Regression, Smoke, Sanity, Ad-Hoc, Browser Compatibility, and Interface testing.
5-Prepare test case for Functional, Non-Functional, Integration and Usability, UI.
6-Experienced with a defect and bug tracking tools like Bugzilla, JIRA, etc.
7-Hands on experience in Test Planning, Test designing, and Test Execution, Defect Tracking & Defect Reporting.
8-Experience working in an agile development environment and scrum methodologies.
9- Involvement in setting up Test Environments, Requirements Management, Requirement Analysis.
10-Good understanding of database.
11-Should have experience in API testing.
12- Should have knowledge of payment gateway testing.
13- Good Knowledge of Performance Testing, Regression Testing, DataBase testing, Android Testing.
Qualifications
Education: B.E/B.Tech BCA/MCA
- LAMP Stack
- Laravel Framework
- HTML Framework
- Bootstrap
- Javascript Framework
- Ionic Framework - Capacitor for making hybrid mobile app
- E-Commerce frameworks
- SQL
- Payment Gateway
Skills:
- Familiarity with PHP and popular CMSs such as WordPress, Joomla
- Good working knowledge of Database concepts
- High quality & optimized code
- Strong knowledge of JSON & the REST API is an added advantage
Requirements:
- Minimum 1 to 3 years of experience
- Good communication
- Willingness to learn new technology
- Analytical skills
- Team player
- Quick & Independent-learner
- Problem-solving skills
- Working with the product team to build scalable and secure NodeJS micro-services.
- Having an understanding of Python and write Python code as well.
- Building smooth UI/UX workflows to satisfy the business logging and monitoring tools like Loki/EFK, Prometheus, Sentry, Grafana.
- Knowing functional programming, SDLC (Software development Life cycle).
- Knowing how to write both synchronous and asynchronous code using NodeJS.
- Creating CI/CD pipelines.
- Maintaining quality and ensuring responsiveness of applications.
- Having structured, focused thinking, and able to keep to task lists and time lines.
What you need to have:
- Proficient in NodeJS,Docker,Angular9+, ReactJS, Python, CI/CD.
- Strong knowledge of building scalable and secure NodeJS micro-services.
- Strong experience in building smooth UI/UX workflows to satisfy the business requirements.
- Should be familiar with logging and monitoring tools like Loki/EFK, Prometheus, Sentry, Grafana.
- Strong knowledge in NodeJS, Functional programming, SDLC (Software development Life cycle). Should be able to write both synchronous and asynchronous code using NodeJS.
- Must be proficient in GIT.
- Experience is creating CI/CD pipelines.
- Experience with working on Linux based servers.
- Should have experience with both SQL and NoSQL databases. Experience with in-memory databases like Redis is a plus.
- Should have Angular and React knowledge. Experience with web workers and building drag-drop web interfaces is a bonus and calls for extra points.
- Should be able to design a database schema for any given problem statement.
- Hands on experience in developing serverless architecture is a must.
- Knowledge in deployment using Docker, Docker Swarm, Kubernetes and how containerized applications work is a must.
- Experience in dealing with third party API’s.
- Familiar with OAuth2 server implementation.
- Able to architect microservices-based applications.
- Prior product-based startup experience is a plus.
- Understanding product features, preparing technical documentation.
- Take ownership over project timelines and deliverables.
- Contribute to the design, architecture and build of our Core Platform.
- Help scale the platform and build out new features.
- Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.
- Self-directed, but also work well with other engineers.
- Write well designed, testable, efficient code.
- Anticipate future technical needs and craft plans to realize them, and balance feature development with investments in tech debt reduction.
- The ability to combine speed and quality and that you can achieve both at same time.
- Excited about working for a startup and moving quickly.
- Experience in team handling will be a plus.
- Work with customers for understanding requirements whenever needed.
ABOUT ZYCUS:
Headquartered in Princeton, U.S. in 1998, Zycus has grown every day to be established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.
We develop cloud-based (SaaS) https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fsolution%2Fprocurement-performance.html">Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. We are proud to have as our clients, some of the best-of- breed companies across verticals like Manufacturing, Automotive, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more.
With a team of 1000+employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in the https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fcareers%2FUS-Careers.html">U.S., U.K., Australia, https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fpress-releases%2Fzycus-expands-middle-east-presence-with-new-location-in-dubai.html">Dubai and https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fpress-releases%2Fzycus-continues-global-expansion-with-new-office-in-singapore.html">Singapore, Amsterdam.
https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fcompany%2Fcareers.html">Know more about the LEADER of: https://workable.com/nr?l=http%3A%2F%2Fcampaign.zycus.com%2FGMQ2017">Gartner’s 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and https://workable.com/nr?l=http%3A%2F%2Fcampaign.zycus.com%2FThe-Forrester-Wave-eProcurement-Q2-2017-Zycus-Named-a-Leader">The Forrester Wave™: eProcurement, Q2 2017
Software Engineering Manager/Principal Architect will be responsible for Technical ownership of an entire line of business or a horizontal platform, which extends to:- Involvement in the full software development life cycle with stringent needs on (i) time to market, & (ii) quality of product - functional and non-functional aspect.
- Ownership of complex software architectures, operational metrics, and running the day to day business operations.
- Designing and defining the interaction between the different components and teams.
- Work closely with peers and product managers to develop great technical design and approach for new product development.
- Definition of, and compliance with, a world-class build/release and configuration management process.
This position will report in to Director of engineering & the roles & responsibilities are as below:
- Identify the technologies that would be used for the product.
- Recommend the development methodology and framework for the project.
- Provide the overall design and structure to the application.
- Ensure that the product is adequately defined & documented.
- Establish design/coding guidelines and best practices, and drive usage of design patterns.
- Enforce compliance with coding guidelines using code reviews etc.
- Build solution which is easily configurable, deploy-able and secure in SaaS environment.
- Responsible for planning product iterations & releasing iterations on schedule.
The Applicant with a total experience of 10-20years, should have hands-on development experience in Core Java and J2EE with proven expertise in writing application architecture and core design ground up with sound algorithmic thought process enabling bullet-proof application performance in terms of key drivers like security, load, scalability, etc.
Skills and Technologies:- Versatile experience with delivering highly available services on multiple technology stacks in traditional data centers, public clouds, and private clouds.
- Core Java, J2EE, Spring, Hibernate, JMS/Rabbit MQ/Kafka, Web-Services, Oracle, MSSQL, JSP-Servlets, , Design Patterns.
Nice to have: New edge technology (Hadoop, AWS, Spark, RabbitMQ etc)
Team mentoring:
- Mentor developers for difficult tasks & provide technical advice and guidance to the Tech Leads.
- Guide the team is doing POCs and early risk assessments.
Leadership Abilities:
- Optimize & effectively manage resources and time of the team members.
- Identify, track and mitigate risks to the product
- Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
- Along with a competitive compensation structure, Zycus believes in an open culture learning environment, where everyone gets a chance to share their ideas and deliver par excellence.









