Specialism- Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, python, decision tree, random forest, SAS, clustering classification
Senior Analytics Consultant- Responsibilities
- Understand business problem and requirements by building domain knowledge and translate to data science problem
- Conceptualize and design cutting edge data science solution to solve the data science problem, apply design thinking concepts
- Identify the right algorithms , tech stack , sample outputs required to efficiently adder the end need
- Prototype and experiment the solution to successfully demonstrate the value
Independently or with support from team execute the conceptualized solution as per plan by following project management guidelines - Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization
- Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development , practice development initiatives

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CRM Application Support Engineer
1. Position Summary
We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.
This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.
2. Key Responsibilities
A. Microsoft Dynamics 365 (D365) Support
- Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
- Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
- Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
- Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
- Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
- Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
- Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
- Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
- Assist in POC development and survey configuration activities within D365.
B. Azure Portal Support
- Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
- Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
- Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
- Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
- Assist in preparing resource consumption reports and validating Azure billing data.
- Log support requests with Microsoft Azure support and provide required diagnostic information.
C. Sitefinity CMS & Portal Support
- Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
- Assist with CRM portal connector licensing renewals and re-synchronization processes.
- Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
- Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
- Perform routine Sitefinity database checks and maintenance tasks.
D. IVR & Chat Support
- Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
- Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
- Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.
E. Change Request Support
- Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
- Maintain accurate time logs and effort tracking for CR work within the engagement model.
- Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.
F. Operational Duties
- Provide rotational shift coverage within the 0800–2000 AEST operational window.
- Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
- Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
- Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.
3. Required Qualifications & Skills
Education
- Bachelor’s degree in Computer Science, Information Technology, or equivalent.
Technical Skills
- 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
- Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
- Basic to intermediate Power BI skills for report monitoring and troubleshooting.
- Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
- Exposure to Sitefinity CMS or similar content management systems.
- Basic understanding of IVR and chat platforms and their integration with CRM systems.
- Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
- Understanding of ITIL concepts for incident and problem management.
Soft Skills
- Strong attention to detail and systematic approach to issue diagnosis and resolution.
- Good written and verbal communication skills for ticket documentation and client interactions.
- Ability to work in a shift-based model and manage priorities across multiple technology domains.
- Team player with a willingness to learn, take ownership, and support senior team members.
- Proactive in identifying recurring issues and suggesting preventive measures.
4. Preferred Qualifications
- Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
- Microsoft Certified: Azure Fundamentals (AZ-900).
- ITIL v4 Foundation certification.
- Prior experience in application support for clients in the APAC or Australian time zone.
- Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.
5. Key Performance Indicators (KPIs)
- First-call resolution rate and adherence to L1/L2 ticket SLAs.
- Accuracy and timeliness of ticket documentation and escalation.
- Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
- Quality of support provided for CR delivery tasks.
- Client feedback and responsiveness scores.
- Effective utilization within the monthly engagement framework.
Role: ME Designer
Exp: 3-6 Years
CTC: up to 15 LPA
Location: Pune & Bangalore
Basic Qualifications
• Master of Science in Mechanical Engineering, Automotive Engineering, or related field
• Minimum of 3 years of experience in embedded design developments
• Experience in Design for Assembly and Design for Manufacturing methodology.
• Familiar with more than 1 leading CAD design tool \
Should have experience in:
• UG nx or CATIA CAD tool min 3-6 Yrs.
• Experience in CAD Modeling and Detailing min 3-6 Yrs.
• PLM tools (ENOVIA, Tecamente etc.) min 3-6 Yrs.
• CAE Tools Ansys for Mechanical Preferred.
Job Description
- Payments: Monitoring processing of payments in a timely
manner by the Accounts Executive that you will be supervising
directly.
- Receivables: Monitoring collection of receivables in time. In
addition, oversee that pro-forma and tax invoices are raised
appropriately.
- Recording: Overseeing the accounting function in ensuring
that the P&L and Balance Sheet presents an accurate picture
of our accounts.
- Costing: Playing a crucial role in deriving the unit economics
for our range of products.
- Reporting: You will play a critical role in preparing monthly
management reports on metrics / sales /budgeting to various
process owners to enhance their decision making.
- Standard Operating Procedures (SOPs): You (along with the
CFO) will play a pivotal role in devising the processes by which
the Finance and Accounts function and the
functions/businesses it interacts with, will adhere. This
includes shifting towards more technology-driven processes in
order to streamline Finance and Accounting operations.
- Banking and Third-party Partners: Liaising and coordinating
with our banking partners and other third-party partners
related to Finance and Compliance work.
What we are looking for
- 1-3 years of experience working in a Finance/Accounting
department of a company or for a Finance/Accounting
services firm.
- Master’s degree relevant to Finance/Accounting
- Excellent knowledge of financial statements and its
mechanics.
- A Team Player with a pro-active and a “go-getter” attitude.
- Critical thinker who comes up with pragmatic solutions with
respect to the task at hand.
- Demonstrable leadership skills in a professional environment.
- Command over MS Office applications (such as Excel, Word,
and Powerpoint) and excellent working knowledge of
accounting software (e.g. Tally).
- Excellent Verbal and Written English communication skills.
- An eye for detail
Knowledge of database languages such as SQL, NoSQL, AWS services, linux or Python
- Knowledge in PowerBI
- Good to have knowledge in Kibana (visualization) and Kibana Development tools
- Analytical and problem-solving skills
- Proficiency in Microsoft Excel
- Data visualization (simple aggregation-based charts to complex geo-based visualizations)
- Accuracy and excellent attention to detail
- Strong written/verbal communication skills
Qualifications and Experience
- 3+ years’ experience in Data Analysis or relevant working experience
The candidate should have good communication skills. He/She should be able to communicate effectively with the client to generate the lead. The candidate will be given good incentives on generating business for the company.
Gurugram, Haryana, India Engineering
https://apply.workable.com/builderai/j/C5C9E7EE52/ Description About Builder.ai Innovation is fueled by the power of possibilities. A few years ago, it was virtually impossible to innovate because building software needed a degree. It was simply too expensive, too complex, too risky, and ultimately, too inefficient. That’s why only 16% of projects were ever completed on budget and worse yet, 78% failed.
We're changing that. We’re flipping software development on its head and kicking out the notion that you need to be an expert or participate in boot camps to learn how to make an app. Builder.ai’s platform lets you order the perfect software app for whatever problem you’re trying to solve. Our AI-powered assembly line brings together Lego-like reusable features and experts from around the world to bring world-class ideas to life – ANYONE’s world-class ideas. Building software needs to be like ordering pizza – pick what you want, get recommendations for the features you need and all you have to do is wait until it's cooked and ready for you. Our human-assisted AI platform helps anyone build, run & scale tailor-made software. Everyone from the bakery in Riyadh and nursery in London, to large fortune 100 companies like the BBC or Pepsi.
Life at Builder.ai It’s a place where everything moves at lightning speed and it’s certainly not for the faint of heart. We celebrate diversity and push everyone to do more with less, while creating and championing a culture that empowers everyone to experiment, push boundaries and learn by doing. Every Builder runs to our core value system of HEARTT (Heart, Entrepreneurship, Accountability, Respect, Trust & Transparency) and we’re always looking for team players with a point of view, a sense of humility and a let’s-get-stuff-done attitude.
Our scale-up is at the intersection of a quirky startup where designers and machine learning specialists work on problems together and savvy commercial teams working with finance folks to invent new business models. #WhatWouldYouBuild We are looking for a Ruby on Rails developer that brings their own ideas to the table. This person must have significant expertise in ROR, as well as be highly detail oriented and self-driven. Furthermore, they must be able to inspire and mentor others when the need arises. We are looking for someone never says “I do not know how”, or “I have never done that before” - rather a person that says how about we try this
• Architecting and designing scalable backend systems • Integration and development of various microservices • Creating unit tests using RSpec • Reviewing other developers code as well as suggesting improvements
• Algorithm development and general optimization • Setting up CI/CD pipelines • Collaborating with various stakeholders including QA, DevOps, PMs and other developers • At Least 4 years solid experience on Ruby on Rails, including at least one start to finish project where you were the lead developer or a primary contributor. • Solid understanding of deploying and maintaining Rails apps within the AWS environment. • Ability to set up workers and deploy across multiple instances. • Git experience, some would say you are a git master. • If I asked your previous co-workers about you, they would say you were a good team player 6 Months Deliverable: • Collaborate with designers, product managers, and other software developers to deliver compelling user-facing products • Lead teams of developers in architecting efficient and reusable systems that drive complex applications across the stack • Create instrumentation, monitoring, and alerting tools to ensure availability/scalability during peak traffic times and implement solutions to maximize uptime • Identify and resolve performance and scalability issues Requirements • A strong drive and sense of ownership of the challenges we take on, coupled with a team-oriented, can-do attitude • Working knowledge of standard CS fundamentals (data structures, algorithms, complexity analysis) • A professional proficiency in English • A systematic debugging and problem solving methodology • Minimum of four years of experience with Rails 4/5
Benefits • Health and wellness benefits • Performance-based bonuses and stock options • Employee friendly policies • Generous vacation and time off benefits, including paid holidays • Generally flexible working hours
Safety Connect is a growing company in the domain of field force and road safety.
We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people skills and a positive attitude.
we’re growing and evolving, and if you are flexible then you’ll need to come along for the ride.
Responsibilities:
-
Creating MIS reports, Weekly /Monthly /Quarterly/Annual reports as required to the customers.
-
Manage incoming calls and emails and handle appropriate follow-up calls and emails.
-
Address, resolve and record any customer issues that arise about business growth, billing, and general account satisfaction.
-
Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
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Coordinate and train all new customer starts in an efficient and streamlined way.
-
Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyze trends in C-Sat/NPS scores to identify areas of improvement.
-
Work with the sales and marketing team to drill customer references and develop case studies.
Requirements /Qualifications:
-
1-2 years of experience in communications, marketing, sales, account management, or customer success.
-
Multi-tasking skills, strategic planning, and project management skills.
-
Exceptional communication skills (verbal and written).
-
Analytical and process-oriented mindset.
-
The ability to solve problems & to think quickly on your feet.
-
An eye for detail.
-
Knowledge of SalesForce and project management tools.
-
Event planning experience is a plus.
• Must be Delhi-based; travel in Delhi-NCR/nearby states
• Sales exp of 3-5years in LED-Driver/LED-Lighting/Battery/EV/BMS a must
B.Tech(Electrical & Electronics)
Our client is a full stack fitness and lifestyle brand and is Indias largest app that is making fitness affordable, accessible and enjoyable through technology, data and intelligence. Available on iOS and Android, this app allows subscribers to work out at anywhere, anytime, and chose from a variety of available workout options like: gym workouts, yoga, Zumba, Pilates, spinning, kickboxing, CrossFit, and MMA. It gives access to 3000+ top gyms and fitness studios, fitness coaching plans and personal nutrition assistance and more in Ahmedabad, Bengaluru, Delhi-NCR, Hyderabad, Jaipur, Mumbai, Pune.
Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.
As a Android Developer, you will collaborate effectively with cross-functional teams such as Product Management, Business Development, and Operations, and use all your expertise to ensure superior solutions to match our scale of operations.
- Developing apps and building exceptional products
- Working in a cross-functional and collaborative environment using cutting edge technologies that continuously drive innovation forward
- Being part of a team of highly skilled and passionate people across multiple time zones
- Owning code quality and experience in writing extensive unit tests
- Ensuring that the development is leveraging common methods and best practices.
- Handling Code Reviews, Setup guidelines for Development.
- Enforcing consistent development patterns and security architecture.
- Carrying out A/B testing and be data-driven while approaching solutions to problems.
- Creating working prototypes and proof of concepts at tech scoping stage to demonstrate the feasibility.
What you need to have:
- Bachelors/ Masters degree in computer science, Engineering or a related subject
- Minimum of 5 years of work experience in mobile application development
- Proficiency in Problem Solving, Data Structures, and Algorithms
- Strong knowledge of design concepts and constraints on mobile platforms
- Proficiency in Java/ Android/ Excellent in Kotlin & Flutter language
- Demonstrable experience building excellent mobile apps that are currently in Google PlayStore
- MVP/ MVVM architecture
- Firebase services
- Local databases (SQLite, firebase DB)/ORM (Green DAO, Room)
- Experience with a scalable architecture, while maintaining a hands-on role with code development
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks
- Excellent analytical, problem-solving skills and Setting & following targets and timelines
- High proficiency in Android frameworks and core components
- Bug fixing







