Data Scientist

The Content and Communications Manager is responsible for creating, managing, and executing content strategies to support the organization's communication and marketing goals. This role involves producing high-quality content across various platforms, managing communication channels, and ensuring consistent messaging that enhances the company's brand and engages its target audience.

Key Responsibilities:

Content Strategy:

Develop and implement a comprehensive content strategy aligned with the company's goals and target audience.

Conduct content audits to identify gaps and opportunities for improvement.

Stay up-to-date with industry trends and competitor activities to inform content strategy.

Content Creation:

Produce high-quality, engaging content for various platforms, including website, blog, social media, email, and print materials.

Collaborate with internal teams, such as marketing, product, and sales, to gather information and create relevant content.

Edit and proofread content to ensure accuracy, clarity, and consistency.

Communications Management:

Develop and manage the company's communication channels, including social media, newsletters, press releases, and internal communications.

Craft compelling messaging that aligns with the company's brand voice and resonates with the target audience.

Manage relationships with media contacts, influencers, and other external partners to amplify the company's reach.

SEO and Analytics:

Optimize content for search engines (SEO) to improve organic visibility and drive traffic to the company's website.

Monitor and analyze content performance using tools like Google Analytics, social media insights, and other relevant metrics.

Use data-driven insights to refine content strategies and improve engagement and conversion rates.

Project Management:

Manage content projects from conception to completion, ensuring timely deliver

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

• 1-5 years of experience in a full stack software development role.
• Experience in technologies - PHP, Bootstrap, Vuejs and MySQL.
• Knowledge of Cloud services (GCP/AWS), MongoDB and Nodejs is a plus.
• Experience of working in an Agile environment
• Ability to design for scale and performance
• Ability to do peer code reviews
• Solid problem-solving skills

• Initiating professional engagement through chat and phone calls  with target and existing customers
• Provide excellent service to customers and address their inquiries or issues promptly.
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Engage with customers and update them about the latest promotions.

Work Experience

• Experience in taking inbound and outbound calls
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
• Excellent written and spoken English communication skills
• A critical thinker with good analytical skills and attention to detail
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Flexible and able to work in a fast-paced, team-oriented environment
• Willing to work on-site overseas

Responsible for end to end ownership of project deliverables and regular interactions with the clients to provide project status updates Work on the estimations for a given project Identify the risks and provide a mitigation plan promptly Responsible for generating reports, invoice and billing People responsibilities include ensuring optimal retention of talent and improving the performance of team members through continuous feedback Timely reporting of the projects to the client and management

Responsibilities include:

• Coordination and completion of projects on time within budget and scope. 
• Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor, and summarize the progress of the project. 
• Prepare reports for clients and internal stakeholders regarding the status of the project. 
• Work on the estimations for a given project. 
• Identify the risks and provide a mitigation plan promptly. 
• Generation of reports, invoices, and billing. 
• People's Management includes ensuring optimal retention of talent and improving the performance of team members through continuous feedback.
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Experience and Expertise: 

• Overall 7-12 years of experience and at least 4 years of project delivery management experience. 
• Should have worked on SaaS products and have experience in handling a team (at least 10-15). 
• Sound knowledge of SDLC, and quality process with respect to delivery management.
• Experience in Mobile application development and programming knowledge is a plus.
• Good presentation skills, Excellent verbal and written communication skills, and the ability to interact with customers at all levels

• 0-1 years of experience with CAD, CAM preferred

• Geo-magic and dental software preferred

• Excellent communication skills, both written and verbal

• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous Environment

• The capacity to grasp quickly and self-learn

technical skills

1. Good numeracy and Computer skills.

2. A sound knowledge of engineering design principles.

3. Knowledge about Various 3D software.

4. Knowledge about Surface Modelling.

5. Basic Knowledge about FEA.

6. Should know how to troubleshoot any issues related to design

Mintifi is a growing Fintech startup and has a presence in pan India. We are moving towards lightning fast business loans using data-driven decision-making. 

We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Design, build, and maintain efficient, reusable, and reliable Ruby code
• Integration of data storage solutions 
• Integration of user-facing elements developed by front-end developers with server side logic
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization