Data Engineer II - Remote

• Functional Testing (Performance, Security, etc)
• Nonfunctional Testing
• Systems Integration testing
• Regression Testing
• Cross-device/platform testing
• Upgrade / Cross version testing

Required Qualifications –

• Computer Science or Engineering degree or equivalent from recognized institute/s.

Desired Skills –

• Practical knowledge of software development lifecycles, including specification, documentation, and quality assurance
• About 2 – 4 years of experience in software design, planning, and development
• Knowledge of Java and strong object-oriented development
• Experience in hands-on Selenium automation test case development
• Familiarity with Android and iOS mobile application development is preferred
• Knowledge of Ant, JUnit, and Appium Mobile Application Automation framework is strongly preferred
• Familiarity with software development tools such as Jenkins, bitbucket, etc
• Great attention to detail
• Work well in a tightly integrated development team
• Good communication & presentation skills

Job Description

Site Engineer – Civil Maintenance, Repair, and Operations (MRO) 

Job Summary:​

The Site Engineer for MRO is responsible for assisting in the maintenance, repair, 

and operational activities of civil infrastructure and facilities. This role supports senior 

engineers and maintenance teams to ensure that all civil works are executed efficiently, 

safely, and in compliance with relevant standards. 

Key Responsibilities: 

∙Assist in the inspection and assessment of buildings, roads, drainage systems, and 

other civil structures. 

∙Prepare and maintain maintenance schedules for routine and preventive tasks. 

∙Coordinate with contractors and vendors for repair and maintenance work. 

∙Monitor and ensure the quality and safety of ongoing repair and maintenance 

activities. 

∙Maintain records of repairs, inspections, and material usage. 

∙Assist in budgeting and cost estimation for civil MRO works. 

∙Provide technical support during emergency repairs or structural failures. 

∙Support in the procurement of materials and tools required for civil maintenance. 

∙Ensure compliance with safety and environmental regulations. 

Skills and Qualifications: 

∙Bachelor’s or Diploma in Civil Engineering. 

∙2–3 years of experience in civil maintenance or construction (internships count). 

∙Familiarity with construction materials, repair techniques, and building codes. 

∙Proficient in AutoCAD, MS Office, and project management tools. 

∙Good communication and reporting skills. 

∙Willingness to work on-site and respond to emergency repair calls.

About SumoLogic

At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications. 

Step into the heart of innovation with our dynamic and collaborative support team! As a Technical Support Engineer at SUMO Logic, you will play a crucial role in empowering our customers to harness the full potential of our cutting-edge cloud technology. Your expertise in logging, SIEM, and cloud solutions will be vital in guiding our customers toward achieving unparalleled business success.

You will be at the forefront of solving complex challenges and driving technological advancements by providing exceptional technical support and insights. Join us and transform challenges into opportunities, enhancing customer satisfaction and shaping the future of technology.

At SUMO Logic, our technical support team is recognized as one of our crown jewels, featuring some of the most technically adept individuals in the industry. Work here is challenging and rewarding, propelling you forward in a fast-paced and dynamic environment.

What You Will Do

As a Technical Support Engineer, your role will involve:

- Working with customer support tickets in our Salesforce Service Cloud ticketing system

- Providing enterprise-level support to our customers and partners, focusing on technical issues related to logging, metrics, SIEM, and cloud technologies.

- Engaging directly with customers to quickly assess, troubleshoot, and resolve issues from simple to complex, ensuring effective communication and setting clear expectations.

- Document enhancements or defects in our products and advise on best practices for implementing and using the Sumo Logic service.

- Offering valuable feedback to our engineering, product management, and CS leadership teams based on customer interactions and experiences.

- Developing and refining processes, procedures, and tools for the support team to optimize customer interactions and stakeholder interactions.

- Producing Knowledge Base (KB) articles for common issues lacking a current KB or revising existing KB articles for the ticketing system KB and public community KB.

What You Will Bring With You

- Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions. 

- Customer-Centric Approach: Passion for customer satisfaction and problem-solving, with the ability to manage relationships across various levels, from technical practitioners to executives.

- Communication Excellence: Possesses professional and transparent communication skills. Able to deliver technical context to various stakeholder levels using remote (e.g., Zoom) or written media. 

- Strategic Problem-Solving: Ability to navigate ambiguity, proactively seek necessary support, and manage multiple accounts with attention to detail.

- Situation Management: Capable of assessing client scenarios, documenting issue timelines, and working with executive management and product engineering towards root cause analysis and final assessments.

- Desire to Learn: Thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. Utilize Sumo-offered LinkedIn learning and other resources to increase technical knowledge and sharpen soft skills. 

- Ability to support multiple international time zones

Desired Technical Qualifications

- Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).

- In-depth Knowledge of Logging Systems: Proficiency in systems like Windows Event Viewer, Syslog, R Syslog, & Syslog-ng.

- Expertise in SIEM and Cloud Technologies: Strong understanding of cloud services (AWS, GCP, Azure) and security information and event management (SIEM) principles.

- Advanced Technical Skills: Experience with system administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.). 

- Query Language Proficiency: SQL or similar query language skills.

- Kubernetes and Docker Proficiency: Extensive experience in setup, configuration, troubleshooting, tuning, and infrastructure management.

- Network Savvy: Solid knowledge of TCP/IP, ping, traceroute, Netcat, TCP dump, Wireshark, nslookup, etc.

- OSS skills in Otel, Prometheus, and Falco are a plus

- Sumo Logic experience is a big plus but not required 

Travel Requirements

Minimal, but generally once a quarter to once a year (1-5%) for corporate training and mandatory meetings.

Education

Bachelor's or Master's degree in Engineering, Computer Science, or a similar field, or equivalent work experience.

Join us at Sumo Logic and contribute to our mission of revolutionizing technical support in the digital business world, with a particular focus on logging, SIEM, and cloud technologies.

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.

We are seeking a Dotnet Core developer with experience building APIs, Microservices and using Postgres SQL to interact with relational data. You should be experienced with Javascript and Typescript as well as at least one modern web framework like Angular or React.You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.

Years Of Experience : 2 to 4 Years

Key Responsibilities:Developing REST Services using C# and .NET Core

Creating development, QA, Demo, and Production

Work as part of a cross-functional team determine optimal API contracts, code reviews, internal infrastructure, and process enhancement

Handle diverse situations and changing priorities while maintaining a positive attitude

Full Stack capabilities is an added advantage

Skills

3-5 years using C# / .NetCore in a professional capacity

Minimum 3 years developing web applications

Minimum 3 years experience working with relational databases

MS SQL, Postgres

Hands on experience in developing REST services

Knowledge in Docker, Kubernetes

Experience/knowledge in ReactJS is an added advantage.

Responsibilities :-

- Advocating for good user experience across our platform by representing the users in product strategy and roadmap discussions

- Identifying the best UX methods and tools to use, depending on project constraints

- Prototyping solutions to solve complex problems

- Contributing to our growing design system of patterns in an effort to cultivate a cohesive look, feel, and user experience at all customer touch points

- Sharing and reviewing your designs based on peer feedback, research, and testing

Requirements:

- Bachelor/Masters in Design, HCI, Psychology or any other related field

- 6-7 years of experience in designing desktop and/or mobile applications

- Previous experience owning and executing on UX designs through collaborative decision making with front-end developers, engineers, researchers, content strategists, and other disciplines

- A deep understanding of the end-to-end iterative UX process, including personas, scenarios, wire-framing, content modelling, prototyping, user research, and design systems

- Empathy and advocacy for users, in all areas of work

- Experience using prototyping tools, as well as fundamental knowledge of front-end technologies to understand the constraints of the design

- Extraordinary UI design abilities that can be demonstrated through current projects.

- Figma experience is a must

- Hands-on experience with Sketch, Invision, Photoshop (or equivalent softwares) is an added to bonus

-Experience of working in Fintech is a huge bonus

-Experience of working at any consumer app is an added bonus