Data Engineer II - Remote

Designation: Sales Engineer

Industry Type: Construction / Infrastructure Projects

About the Company

We are the sole distributors and service providers in India for world-class construction equipment imported from leading international brands such as GEDA, MEP Italy, TSS, YHX, and others.

Key Responsibilities

• Develop and maintain strong relationships with clients in the construction and infrastructure sector
• Promote and sell construction equipment and related solutions
• Identify new business opportunities and generate leads
• Conduct product presentations and site visits
• Coordinate with internal teams for quotations, order processing, and after-sales support
• Maintain customer records and sales activities through CRM software
• Achieve sales targets and ensure timely follow-up with customers

Skills Required

• Strong communication and negotiation skills
• Time management and ability to meet deadlines
• Ability to work independently and manage field-based sales activities effectively
• Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint)
• Technical understanding of mechanical or construction equipment preferred

Qualification

• Bachelor’s Degree / B.E. / Diploma in Mechanical Engineering

Experience

• Experience in construction equipment, infrastructure, industrial equipment, or project sales preferred

Working Language

• English, Hindi

The ESAB Project Enterprise – SAP S/4HANA Technical & Integration Lead will be a seasoned SAP S/4HANA champion, fluent in the language of integrations, technical complexities and automated testing. You will thrive in the dynamic world of connecting systems and orchestrating flawless data flow. In this role, you will be the linchpin between our core SAP S/4HANA system and the vast ecosystem of connected applications and external data sources. You will lead a team of technical specialists, defining integrations, implementing solutions, establishing automated testing, and ensuring seamless data exchange across the organization.

What you will do

• Lead the design, development, and implementation of complex integrations between SAP S/4HANA and other enterprise systems, cloud applications, and data sources.
• Mastermind the technical architecture of integrated solutions, leveraging SAP Cloud Integration (CPI), API Management, and other relevant technologies.
• Evaluate and implement industry best practices for secure and efficient data exchange using various integration patterns (e.g., API, middleware, cloud-based integrations).
• Work closely with business stakeholders and developers to understand integration requirements and translate them into technical solutions.
• Manage and prioritize integration projects, ensuring timely delivery within budget and scope.
• Monitor and troubleshoot integration performance, identifying and resolving issues proactively.
• Establish test automation tools to optimize testing efforts and improve efficiency.
• Stay up-to-date on the latest SAP S/4HANA integration technologies and best practices, continuously upskilling yourself and your team.
• Lead knowledge sharing and training initiatives to enhance the team's expertise in SAP S/4HANA and integrations.

What we are looking for

• 7+ years of experience working with SAP S/4HANA and ECC.
• Proven track record of successfully leading and delivering complex S/4HANA integration projects.
• In-depth understanding of integration technologies like SAP Cloud Integration (CPI), API Management, middleware, and data migration tools.
• Solid knowledge of SAP ABAP, SAP Basis, and SAP Fiori architecture.
• Experience with cloud-based integration platforms and cloud-native technologies.
• Experience with test automation tools like Tricentis.
• Strong analytical and problem-solving skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Leadership qualities and the ability to motivate and mentor others.

Education Requirements

·        Not applicable

Preferred

·   Understanding of manufacturing industry

Competencies & Behaviors Needed

·      Exceptional communicator at all employee levels including senior executives.

·      Strong proponent of ESAB’s values and behaviors and EBX principles.

·      Drives continuous improvement.

·      Effective at building relationships and trust.

·      Strong collaboration skills across functions and business platforms.

·      Negotiates with associates with a respectful give-and-take approach, where decisions are shared.

·      Comfortable working in a global matrix organization.

·      Results-oriented with the ability to make decisions and to follow through on programs and developed policies.

·      Bias for action; a sense of urgency; initiative-taker; moves with speed.

·      Focus on delivering results and continuous improvement.

·      Manages workload efficiently and effectively.

·      Agile mind; quick on one’s feet.

·      Prioritizes for maximum impact.

·      Good at synthesizing data and distilling key points.

·      Can dive deep into detail to support root cause analysis yet understands the big picture.

·      Insightful, deductive reasoner, fact-based analytical person.

·      Influencing and driving performance without authority.

Additional Key Attributes

·      Integrity, credibility, and character with demonstrated ethical behaviors.

·      A collaborator and leader with self-confidence, humility, and consultative skills to positively influence the business.

·      A tenacious, operationally minded individual with a strong work ethic.

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

We are looking for a passionate developer who loves challenges, startup culture, and is a Doer.

What's in for you:

• You will directly work with founders who come from software and management backgrounds
• We are in the process of building our core team, if you find us a good fit and we do too, you will be in for a long ride with ESOPs and grow with us at a faster rate as we grow
• We don't force rules and structure, work as you like and from wherever but we expect you to respect deadlines
• As an early-stage startup, we spend wisely but don't compromise and hence you will be compensated as per industry standards

Responsibilities:

• Work with founders to implement an internal and consumer-facing system
• Design client and server-side architecture in collaboration with a technical co-founder
• Write performant and resource-friendly backend code
• Build pixel-perfect and fluid front-end
• Write DRY and neat code (must)
• Write technical documentation as required

Good to have:

• We embrace new tech and if you have made your hand dirty across Webflow and no-code tools, it's highly appreciated
• Typescript we dont expect, but it's good to have
• Worked with designer tools, such as Illustrator

DevOps Engineer, Plum & Empuls 

As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.

Key Responsibilities

• Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
• Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
• Working on Docker images and maintaining Kubernetes clusters.
• Develop and maintain the automation scripts using Ansible or other available tools.
• Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
• Working on Cloud security tools to keep applications secured.
• Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
• Required Technical and Professional Expertise.
• Minimum 4-6 years of experience in IT industry.
• Expertise in implementing and managing Devops CI/CD pipeline.
• Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
• Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
• Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
• Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Experience with working with ticketing tools.
• Middleware technologies knowledge or database knowledge is desirable.
• Experience and well versed with Jira tool is a plus.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

Responsibilities:

• Setup and integrate various APIs
• Dealing with scripts written in different languages (PHP, Node.js, Python, PhantomJS, Ruby)
• Must be an R & D specialist
• Keep up-to-date with advanced concepts
• Adaptable to learn new technologies
• Knowledge on Linux and its commands
• Fast in debugging the code
• Should be a quick learner
• Good at communication

Requirements

• Minimum 3 Years of experience in PHP7
• 1 Year experience in Node.js/Python
• Good work experience in PHP7 
• Strong knowledge in OOPS.
• Proven knowledge on REST and SOAP API integrations 
• Experience in composer installations
• Strong in Javascript and Node.js concepts.
• Good knowledge of MongoDB and MySql
• Knowledge of versioning tools (SVN/GIT)
• Having knowledge on Amazon AWS and Google Cloud Platform is an added advantage
• Having knowledge of elastic search is an added advantage
• Good to have knowledge on p threads

• 5to 7 years plus experience having implemented Adobe Experience Manager based Solution in a large scale environment
• Deep understanding of Adobe AEM, Apache Sling, Servlets
• Experience developing applications, templates, and components for the Adobe AEM product (WCM, DAM, CRX)
• Experience customizing workflows and integration with other enterprise systems
• Demonstrated experience with Java, JavaScript, HTML5, CSS3, and related technologies
• Expertise in Java, web development experience, and other Content management system experience.
• Great understanding of Web technologies like XML, HTML, Client Server-side scripting languages such as JavaScript, JSP, and web services development using RESTful implementations.
• Should have exposure on the continuous integration build tools and code quality tools

Responsibilities

• Develop digital consumer experiences based on a foundation of the Adobe AEM product suite, including AEM, CRX, Target, and DAM
• Translate marketing and website needs into AEM specific recommendations and solutions
• Leverage AEM, other state-of-the-art technologies, and integration patterns to solve cross-departmental challenges
• Design and improve internal development methodologies around Adobe AEM solution
• Develop front end and back end components using AEM

About OpsCruise

Digital business is driving a fundamental shift to cloud-native applications, creating a new set of operational and performance challenges ill-suited to the currently available solutions. At OpsCruise, we imagine a world of autonomous operations and are innovating a fundamentally different approach to performance management. OpsCruise’s vision is to automate the performance assurance of cloud applications using a model-driven closed-loop platform.

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Team

The OpsCruise team represents a global and talented team that includes domain experts in IT Operations, Networking, Storage, Hyperscale Systems and AI/ML that have built market-leading solutions at companies such as Cisco, Google, Hitachi, HP, Infoblox, Oracle and VMWare among others.

Our engineering culture values creativity, pragmatism, honesty, and simplicity to solve hard problems the right way.

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Role

We are looking for a Senior QA Engineer who will join our team building and rolling out our SaaS platform in the cloud AI/Ops space.

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Our Technology Stack

Our product involves the following technology areas with one or more tools in use in each area:

1. Container technologies, including creating Docker plugins and extensions
2. Serverless technologies including instrumentation, addons
3. Orchestrators including Kubernetes, OpenShift, Mesos, Swarm
4. Metric generation and collection including Prometheus and tools such as Dynatrace and Datadog
5. Tracing including OpenTracing, Jaeger
6. Graph tools and Databases including neo4j, JanusGraph, TinkerPop/Gremlin
7. TimeSeries databases such as Prometheus, OpenTSDB
8. NoSQL and Indexing tools such as MongoDB, Cassandra, Solr and Elastic
9. Languages including Java, Scala, Javascript, Python, R, and Go
10. Messaging tools including Kafka, Akka
11. Big Data tools including HDFS, YARN, Spark, Flink
12. AI/ML techniques including Statistical Analysis, Classification, Deep Learning, etc.
13. Cloud services: AWS, GCP, and Azure, their services in databases, networking and ML tools
14. High performance User Interfaces including AngularJS, Vue, D3.js and local stores
15. Authentication and Authorization including tools such as Okta and KeyCloak.

Responsibilities

1. Understand user level requirements, write up the test strategy, derive test plan and test cases in detail.
2. System and integration testing with automation of test cases using Python or Java.
3. Use test frameworks such as Robot Framework.
4. Use traffic generator tools such as JMeter for performance testing
5. Set up the target test environments in AWS, Azure or GCP
6. Containers based environment setup with Kubernetes and Docker, monitoring tools setup with Prometheus
7. Debug incidents and issue to narrow down to a root cause
8. Understand and reproduce internally issues reported by customers

Qualifications

The ideal candidate must have the following qualifications.

1. B.E/B.Tech Degree from a reputed institution with at least 4 years of relevant experience.
2. Hands-on experience with test automation using Python or Java.
3. Experience with test frameworks such as Robot Framework or TestNG.
4. Traffic generation tools usage such as curl-loader or JMeter
5. QA engineers for Networking Technology products such as switches, routers, L4-L7 products testing can also apply.
6. Knowledge of public clouds, AWS, Azure or GCP, is desired
7. Working knowledge in Kubernetes, Docker or Openshift environments required
8. Hands on experience with Linux
9. Strong problem solving and debugging abilities
10. Familiarity with continuous integration tools such as Jenkins or CircleCI
11. Interest in machine learning (ML) and data science is a plus

Most importantly, you should be someone who is passionate about building new and innovative products that solve tough real-world problems. 

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LOCATION

Chennai, India