Data Architect

Customer Experience Executive (Retail Store Sales)

Location: Bandra & Prabha Devi, Mumbai

Job Description

• Providing customers information on the retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions

• Replenishing retail shelves as per store requirement

• Managing store visual merchandising and managing customer billing and giftwrapping

• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations

• Maintaining a safe and healthy work environment

• Following the cleaning and hygiene guidelines set by the store

Skill & Qualifications:

•Candidate should ideally have 2- 3 years of experience in the similar profile

• Graduate in any stream. Hotel Management qualification/ course will be an added advantage

• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality

• Good written and verbal communication skills

• Ability to work well under pressure

• Flexible and works well with a team

• Ability to multitask

Reporting Manager: Store Manager

About HeyCoach:

We are an exceptional group of highly skilled individuals, passionate about addressing a

fundamental challenge within the education industry. Our team consists of talented geeks

who possess a deep understanding of the issues at hand and are dedicated to finding

innovative solutions. In our quest for excellence, we are constantly seeking out remarkable

individuals who can contribute to our growth and success. We affectionately refer to these

individuals as "10x employees" because they bring an unparalleled level of energy, drive,

and enthusiasm to our team.

As a startup, we pride ourselves on delivering high-quality work across a wide range of

domains. We tackle various aspects of the education space, leveraging our collective

expertise to make a significant impact. Whether it's developing cutting-edge technologies,

designing immersive learning experiences, or implementing groundbreaking teaching

methodologies, we consistently strive for excellence. Joining our team means being part of

an environment that fosters personal and professional growth, encourages creativity, and

values teamwork. Together, we create a vibrant atmosphere where hard work is infused

with an abundance of fun and excitement.

If you are passionate about revolutionizing education, if you thrive in a fast-paced and

dynamic environment, and if you have the drive to make a significant difference, we invite

you to join us. Together, we can shape the future of education and unlock the potential of

learners worldwide.Describe the responsibilities and tasks involved in the role of Business Development

Executive.

● In the role of BDE, you will be proactively engaging with prospects based out of India,

providing guidance on the current technological landscape.

● Your focus will be on understanding their career objectives and demonstrating how

HeyCoach can support them effectively.

● Additionally, you will maintain regular communication with existing prospects to

unlock new opportunities through the capabilities of HeyCoach.

● A dedicated approach is essential to meet and surpass daily targets, emphasizing

both input and output.

What specific responsibilities would you undertake in the Business Development

role?

Key responsibilities include, but are not limited to:

● Taking the lead in driving inquiries and admissions for the online learning programs

provided by HeyCoach.

● Overseeing the complete sales life cycle, which includes engaging with a substantial

number of qualified leads and guiding them through the enrollment process until final

conversion.

● Providing counseling and guidance to experienced professionals through phone or

email interactions, assisting them in identifying courses that align with their career

progression, and recommending the most suitable options.

What are the desirable qualifications and skills as well as the essential requirements

for this role?

Desirable Qualifications

● Strong technical aptitude and familiarity with technology-driven products and

solutions.

● Prior experience in successfully handling sales or business development with deals

or transactions of a value exceeding 20,000 units of currency.

Essential requirements

● A minimum of 1-6 years of experience in the EdTech industry business-to-consumer

(B2C) sales.

● Demonstrating excellent proficiency in both verbal and written English

communication is essential, knowing regional languages will be the cherry on the

cake.

● Having basic knowledge or preliminary experience with Customer Relationship

Management (CRM) systems is preferred.

Industry: E-learning

Employment Type: Full-time

Location: BANGALORE

The responsibilities and duties section is the most important part of the job description. Please read them below and if interested, do go ahead and apply!

Roles and Responsibilites:

• Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
• Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
• Creates and updates compensation strategy through market analysis and pay surveys
• Handles investigation and resolution of employee issues, concerns and conflicts
• Ensures all employment practices comply with federal, state and local regulations

Should be able to help user acceptance testing 

Skills Required:

• Strong interpersonal skills.
• Problem-solving attitude.
• Excellent communication skills.
• Aptitude for fostering positive relationships.
• Teamwork and leadership skills  

Job Summary

• Minimum 2years working experience in Application development using Angular 5/6.
• Strong proficiency in JavaScript and the JavaScript object model, JS MVC frameworks, redux such as Angular5/6, State Management With NgRx(Required).
• RestAPI Integration via Http,
• ThirdParty Integrations (Angular Material or PrimeNG),
• Lazyloading ( custom preloading Strategy ),
• Validation,
• Reactive Architecture ( RxJs Observables & Operators )
• Unit Testing (*not mandatory but would be a plus),

Responsibilities and Duties

• Be part of a full team delivering a complete front-end application
• Ensuring high performance on mobile and desktop
• Cooperating with the back-end developer in the process of building the RESTful API
• Develop/Design, implement, and test high-quality web applications in a cloud-based environment.
• Help brainstorm and plan new applications and web services.
• You will take ownership of technical problems and their resolution, including proactively
• Communicating with product managers, developers, architects, and the operations team.
• Provide accurate effort-estimates for deliverables.

Key responsibilities 

· To attend meetings with potential Clients to determine technical and business requirements 

and ensuring that all necessary information is collated prior to producing a solution 

· Provide technical solutions in a professional manner and to agreed timeframes 

· Ability to demonstrate product and technologies effectively to audiences of varied technical 

knowledge 

· Create and confidently deliver technical presentations internally and externally 

· Deliver training on solutions and provide product support to channel partners and internal 

stakeholders 

· Create internal design configuration documentation including network diagrams with 

technical explanations 

· Work with Product Management to feedback on issues with current products and provide 

input around new products 

· Builds productive relationships internally and externally, fostering teamwork by keeping 

colleagues updated on activities 

· Perform technical development for bespoke solutions as part of a design and development 

frame work 

· Able to understand business drivers and risks involved to the customer 

· Prepare comparison documents against competitors 

· Sell technical solutions to the customer with professionalism and enthusiasm 

· Provide accurate and timely management information, to include - activity reports, bid 

reviews, project forecasts, KPI’s 

· Adhere to the Company’s Quality and Business Processes 

· To structure and produce compelling sales proposals/commercial and technical 

documentation outlining the cost savings and business benefits to clients 

· To assume responsibility for running a bid team, where relevant 

· Interface with the implementation / project team, articulating customer requirement, to 

ensure smooth transition from Sale to Delivery 

• Understand the overall requirements of the product/platform and specifically for the assigned feature/module.
• Design and Develop Software as per the product architecture and requirements.
• Code and unit testing of the feature/modules including appropriate design reviews and code inspections.
• Ensure adherence to the software development processes.
• Investigates software/system problems to isolate the root cause and provides innovative solutions.
• Collaborates with cross-functional teams (locally & globally) to ensure product releases meet quality, performance, scalability, reliability, and schedule goals.

• Bachelor’s or Master’s degree in Computer Science, Software Engineering or Information Technology.
• 5-8+ years of experience in software development using J2EE technologies
• Experience with Core Java, JEE5 (JSP/JMS/Web Services/Servlets), Spring, Hibernate, REST, JBOSS/Tomcat Servers
• 1+ years of experience using Azure IOT technologies
• Work experience in Azure IoT Suite: IoT HUB, Azure TSI, DPS, Service Bus, Azure Functions, Azure KeyVault, MCI/AKS, Azure AD
• Knowledge in Azure Data Lake, Azure SQL
• Strong understanding of object-oriented programming
• Knowledge in ReactJS, JQuery is a plus
• Good knowledge in SQL -preferable
• Must have worked in agile/scrum environment
• Good understanding of software development processes, preferably for a regulated medical devices environment (ISO13485/FDA)
• Ability to work with cross-functional and remote teams.
• Flexibility to work on different areas of the product/platform
• Good written and verbal English communication
• Ability to travel as needed (minimal)

Key Skill Set 

• 4- 5 years of experience in a role directly responsible for campaign planning, execution, optimization and reporting across multiple digital channels/media.
• Demonstrable experience managing SEM, display, email marketing, SMM campaigns.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Hands on experience of CRO tools such as Salesforce Marketing Cloud, WebEngage, CleverTap, MoEngage etc.
• Working knowledge of CRM tools such as Salesforce, Leadsqaured etc. would be a Plus.
• Understanding of data analysis, trend spotting and technology in Digital space.
• Strong written & verbal communication skills.
• Skilled in problem solving, planning, as well as being able to adapt to new environments.

Key Responsibility Areas:

• Plan and outline cross channel digital marketing and remarketing campaigns, aligned to expected performance and returns.
• Should be updated with the ongoing marketing trends and capable to implement the changes in the system.
• Work on digital marketing platforms to execute campaign in the most efficient manner. Re-marketing campaigns in specific.
• Awareness about various content marketing platforms of the Market Research Industry.
• Experiment, scout and implement new digital marketing channels, tools, best practices to consistently improve ROIs.
• Work closely with the Sales & Product Teams and execute campaigns to meet business objectives.
• Monitor impact of each campaign on key site metrics and report to stakeholders, on a regular basis.