- Establish and maintain a trusted advisor relationship within the company’s IT, Commercial Digital Solutions, Functions, and Businesses you interact with
- Establish and maintain close working relationships with teams responsible for delivering solutions to the company’s businesses and functions
- Perform key management and thought leadership in the areas of advanced data techniques, including data modeling, data access, data integration, data visualization, big data solutions, text mining, data discovery, statistical methods, and database design
- Work with business partners to define ways to leverage data to develop platforms and solutions to drive business growth
- Engage collaboratively with project teams to support project objectives through the application of sound data architectural principles; support a project with knowledge of existing data assets and provide guidance on reusable data structures
- Share knowledge of external and internal data capabilities and trends, provide leadership, and facilitate the evaluation of vendors and products
- Utilize advanced data analysis, including statistical analysis and data mining techniques
- Collaborate with others to set an enterprise data vision with solid recommendations, and work to gain business and IT consensus
Basic Qualifications
- Overall 10+ years of IT Environment Experience.
- 3+ years of experience partnering with business managers to develop technical strategies and architectures to support their objectives
- 3+ years in Azure Data Factory.
- 2 +azure data bricks, azure cosmos DB, multi-factor authentication, event hub, azure active directory, logic apps.
- 2+ years of hands-on experience with analytics deployment in the cloud (prefer Azure)
- 5+ years of delivering analytics in modern data architecture (Hadoop, Massively Parallel Processing Database Platforms, and Semantic Modeling)
- Demonstrable knowledge of ETL and ELT patterns and when to use either one; experience selecting among different tools that could be leveraged to accomplish this (Talend, Informatica, Azure Data Factory, SSIS, SAP Data Services)
- Demonstrable knowledge of and experience with different scripting languages (python, JavaScript, PIG, or object-oriented programming like Java or . NET)
Preferred Qualifications
- Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
- Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
- 2+ years of experience designing solutions leveraging Microsoft Cortana Intelligence Suite of Products [Azure SQL, Azure SQL DW, Cosmos DB, HDInsight, DataBricks]
- Experience with enterprise systems, like CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
- Ability to work independently, establishing strategic objectives, project plans, and milestones
- Exceptional written, verbal & presentation skills
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( NODE.JS + React.js )
Having min 1 + year experience can apply
Location: Gomti Nagar, LUCKNOW
Immediate joiners preferred
Job Description
Responsibilities
Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, React.js , Node.js, and Mongo
Binding of UI elements to JavaScript object models
Creating RESTful services with Node.js
Architect scalable web architectures
Work in a cross-functional team to deliver a complete user experience
Create Unit and Integration tests to ensure the quality of code
Be responsive to change requests and feature requests
Write code that is cross-platform and cross-device compatible
Ability to wear many hats and learn new technologies quickly
Experience
2-3 years minimum in creating complex HTML based solutions
Detail oriented experience as a Web Developer creating React based solutions
1-2 years with Node.js and Express
Ability to work both independently and in collaborative teams to communicate design and build ideas effectively
Experience using asynchronous RESTful services (JSON)
Requirements
Fluent knowledge of latest HTML/CSS standards and best practices
Working knowledge of JavaScript and AngularJS
Working knowledge of Node.js and Express
Solid Understanding of HTTP protocol and how server-side code is processed on the client
Some experience with Photoshop or Sketch is a plus (creating sprites, optimizing, cutting or adjusting images)
Working knowledge of front end optimization and performance techniques
Obsession with lean, clean and organized front-end code
Cross-browser development and troubleshooting
Experience building Responsive websites for web, tablet and mobile devices
Eye for details is crucial
Able to handle multiple projects and competing deadlines
Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
Portfolio of work required. Include examples of all areas of interaction design (user flows, wireframes, final graphical display)
Additional Information
Additional Skills & Competencies
Excellent communication and organizational skills
Developing for mobile platforms
Twitter Bootstrap and LESS
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
We’re looking for an experienced Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings.
What you can expect as a Frontend Engineer at HappyFox:
- You will implement product features by writing clean, robust, reusable code with tests.
- You’ll work alongside the Product, Design, and, Backend Engineering teams to iterate on new features within HappyFox products.
- You'll help improve the overall experience of our product by improving the quality of the front-end features.
- You’ll help identify areas of improvement in the codebase and initiate projects to make HappyFox better.
- You’ll contribute to and follow our workflow process, alongside the rest of the Engineering team.
You should apply if:
- You have at least 3 years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
- You have a sound knowledge of HTML, CSS, and JavaScript.
- You have experience building single-page web apps and a good understanding of best practices in front-end development.
- You have experience in reviewing other team members' code and providing actionable comments.
- You have experience in following industry-standard coding practices.
- You have experience optimizing code and looking for ways to resolve performance issues.
- You are passionate about solving complex technical problems and troubleshooting issues.
- Overall accountable for achieving monthly deals target and quarterly revenue target
- Responsible for identifying / qualifying new opportunities for Avekshaa’ solutions andappNeura products mainly in the domestic Market.
- Responsible for building solid qualified pipeline.
- Pursue hot/warm leads and convert them into business.
- Provide operational support for all sales processes including alliances, pipeline
- progression, sales proposals, collections dashboards etc.
- Understand client’s needs and identifying the right solution to solve those busines schallenges
- Understand competitive landscape and constantly improve market intelligence
- Ensure selling effectiveness across the sales cycle.
- Build client database
- Support marketing activities across regions.
Required Skills & Experience:
- Indian market - Lead generation
- Maintaining the database
- Cold calls, setting up the meeting
- 1-3 years of solutions, IT consulting and software product selling experience in the domestic market. Experience of selling APM products-services, IT service management,
- testing and security services will be an added advantage. (People with only Hardware and Network selling experience shall not apply)
- Must be hunter with ability to identify opportunities and convert leads into pursuits
- Go Getter, has a drive to win - gets results despite hurdles, rejection, is persuasive and
- have the drive to win over competition
- Must have achieved / over-achieved revenue targets consistently.
- Ability to understand technical solution and articulate the same to CIO / Buyer over calls / meeting.
- Must have adequate exposure to client management and buyer processes including vendor registration etc.
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
Experience: 2 to 10 Years
Job Location: Noida
Joining time: Immediate / 15 Days
Skills Needed
- Hands-on extensive Salesforce
experience - Ability to Perform configuration, customization, integration and support of Salesforce.com
- Hands-on Experience in customizing using APEX, Triggers, Batch Apex, Visualforce, etc
- Understanding of the Salesforce.com data model
- Hands-on Experience in designing of Custom Objects, Custom Fields, Page Layouts, Workflows, Record types, Validation Rules, Workflow Rules, Approval Process, Sandbox Refreshments, Apex Data Loader, etc.
- Must-Have hands-on experience on Deployments using Change set, , Managing release dependencies across multiple projects
- Understanding the release management and software development life cycle
- Should be able to review code of development team members
- Have experience to work in multiple Salesforce ORG/
environment - Strong communication skills to ask relevant questions in client/dev team meeting etc. & able to work around release related dependencies across projects
- Comfortable in client calls including executive sponsors and stakeholders
- Ability to convert customer requirements to technical specifications
- Knowledge of Salesforce recommended best practices around design and development.
Good to Have
- Experience in lightning implementation, LWC
- Eclipse IDE and ANT Deployment tool
- Experience in working with HTML, CSS, Ajax, JavaScript, and jQuery
- Experience with Subversion, Git or other SCM systems will be plus
- Experience on CPQ, Billing will be plus
- Salesforce certifications and Trailhead badges will be plus
- Good to have experience in Release Management tools like ANT, GitHub, Jenkins, Copado or similar.
Responsibilities:
- Design, develop, and maintain software applications.
- Go the extra mile to identify customer needs and pain-points.
- Relentless focus on delivering high quality, bug-free code.
- Closely work with the SRE and DevOps team to set up microservices infrastructure.
- Maintaining and auditing code/design quality as per set guidelines and standards in assigned projects.
- Testing of completed tasks in ongoing projects in the team before sending updates to reporting authority/client.
- Participate in application design, code reviews and documentation.
Requirements:
- Experience in agile development process.
- Excellent knowledge of HTML5, CSS3.
- Excellent knowledge of JavaScript.
- Experience with cross-browser, cross-platform and design constraints on the web
- Good understanding and experience of working on Vue.js/React.js.
- Prior experience building REST APIs
- Hands-on experience with Node.js/Golang/Java + Redis + Elasticsearch.
- Experience with AWS/GCP is a plus
- Knowledge of version control systems like GIT.
- Experience in developing automated unit and functional tests
- A minimum of 1 year of experience is needed.
We are looking for an enthusiastic IT Manager with minimum 5 years of direct consulting experience in a mixed computing (Mac + PC) startup environment and has a taste for variety, creativity, and chaos. Our work environment appeals to self directed, flexible team players that have great interpersonal skills, learn quickly, work smart, and play hard.
Their primary duties include analysing and diagnosing a company's IT infrastructure, understanding a client's business needs and designing and implementing a technology solution.
ABOUT COMPANY
Founded by Tarang Sanghi, Sanghi Tech is a tech consulting firm based in Jaipur, Rajasthan (INDIA).
We offer wide variety of technology services tailored to our client's unique needs. We create high quality and scalable solutions across all stages of hardware and software setups — consultation, design, procurement, deployment, migration, and tech support.
For more details: www.sanghi.tech
ABOUT DEPARTMENT
We make awesome IT solutions using technology in creative ways and delivering the best user experience for all business requirements and provide business critical support. While ensuring all systems and applications run at peak performance. At, SanghiTech Technology & Security team work together, to secure all information and physical infrastructure.
THE PROJECT(s)
Develop and deploy complete IT System backbone for our entire organisation and group businesses including, networking, security, storage and backup, user management etc.
Deploy a CRM system across various sales teams.
Establish key relationships with various hardware and software vendors.
SCENARIO
Environment - Consulting Startup
Fresh - You'll be the first person on team.
AREA OF RESPONSIBILITIES*
Planning & Strategy:
- To understand Business trends and anticipates client’s growing needs and requirements to deploy new and innovative technologies / systems / software / hardware.
- Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
- Policy Development - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
- Plan & manage financial aspects of the IT Department , including purchasing & budgeting.
- Develop security standards, procedures, and guidelines for multiple platforms.
- Design, implement and upgrade secure solutions to meet employee needs while protecting the company's assets.
- Analysing a company's IT system and infrastructure.
- Will evaluate and foster innovation, to deliver high impact IT solutions. By coordinating the, business process-integration, automation and operation of all IT systems across the company / clients.
- It’s a startup. So, you’ll be expected to set up all initial IT Systems and Platforms from scratch.
- Research, test and deploy new solutions based on the requirements of different department across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
- Manage - Monitor, maintain, develop, upgrade, and support all current and future IT systems, including workstations, operating systems, databases, telephones, software applications, and peripherals.
- Coordinate with vendor(s) - For specialised setups, be the company representative in supervising and coordination when an external agency is involved.
- Planning a timeline for completion of projects.
- Monitoring the success of IT solution, and producing detailed reports on the efficacy of the technology.
IT Systems
- Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company / clients.
- Be able to provide strong day-to-day server and workstation support .
- Periodic updates and maintenance of all the software used across different departments.
- Dealing with product faults and arranging repairs and replacements.
- You’ll be THE go to person for any kind of IT query.
- Employee support is the top priority with responsibilities that include answering, evaluating and prioritising incoming requests for assistance from users:
- Experiencing problems with hardware, software, networking, and other computer related technologies.
- Take download request from employees then, find and download all the resources requested. (Software, Tutorials, Videos etc).
- Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.
- Handle all employee joining and exiting formalities, for a smooth experience.
- Training & Orientation of all employees - on all software platforms, feature updates, workflows and best practices.
- Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.
- Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
Requirements
Years of Relevant Experience 5+
Education & Work experience**
- We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
- Progressive IT experience, including experience in a multi-office environment.
- Previous experience building and supporting Operational and Business Support Systems is desired. From Ordering and Quoting tools, to Billing systems and invoicing.
- Some sort of certification and/or training on Mac based IT systems is, highly desired.
- Software and Technology-
- In depth knowledge and expertise of latest Microsoft and Mac OS & Server systems. Mobile Devices: iPhone, Android
- Google Apps for Business, Microsoft Office
- Experience in backup, restoration and NAS setup & management.
- Networking & Internet Technologies, Active Directory, Group Policy, DNS, DHCP, IIS, iSCSI, VPN
- SaaS Applications, Business Apps & Tools (CRM, POS, CMS, ERP etc.)
- Knowledge of Adobe Creative Suite / Design software is a bonus.
Nature / Personality
- Hunger to learn and grow, with a can-do attitude and immense passion in technology and how it can enhance the way people work. Keeping current with the latest technologies and developments.
- A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organisational skills.
- Good listener, confident personality, courteous and friendly manner, absolute integrity.
- Work to deadlines and adapt quickly to a fast changing environment.
- Should adhere to strict confidentiality in maintaining all company and client data.
- Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
- The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
- The ability to manage expectations in a deadline driven culture (where a feeling of urgency is the norm) is vital in this role.
- Must possess a strong creatively ability to apply IT to solve business problems.
- Superior analytical, evaluative, technical, and problem-solving abilities.
- Knowledge
- IT Budget, Procurement and Vendor management.
- IT Infrastructure Management.
Benefits
Competitive benefits and compensation will be provided.
Job Description:
- The Position will gather user requirements, create and maintain procedures, and assist in the configuration/customization of the system.This position requires flexibility with changing priorities.
- Generates new code and corrects, convert’s, and/or modifies existing code to meet specifications.
- Prepares detailed specifications from which code will be written.
- Writes and update’s Technical Documentation such as users' manuals, product specification’s, and Training Materials.
- Performs a variety of Testing Procedures on assigned products, analyzes test results, and correct the problems.
- Good Knowledge in Asp.Net , C# Windows application , MVC/Web API & SQL Experienced in integrating clinical Diagnostic Processes into LIS processes through software development Life-cycle test, and verification and validation. Development of instrument interfaces from LIS to Clinical Laboratory Instruments, and data interfaces with external Stakeholders. Knowledge and Experience in LIS life cycle form Implementing requirements and Design through Configuration and Development
PAVONIAN SOLUTIONS PRIVATE LIMITED is looking for an experienced, versatile, multi-faceted UX Writer to perform copywriting magic on our BRAND. This is a remote full time role.
ABOUT YOU
Improve our users' experiences through copy: Creating original concepts and following through with clear, detailed and clear copy that is interesting, on brand, and focused on performance marketing. Writing in range of styles as appropriate for different clients
- Following best practices for quality user experiences from ideation user flow and wireframes to final content and implementation.
- Shape our product tone of voice guidelines:Help raise the bar for all brand communication, driving consistency and further developing our voice and tone guidelines as part of our wider foundational design system.
- Strengthen our brand:Working closely with our marketing copywriting team to make sure the copy you write to help people use our services is also consistent with our brand tone of voice and guidelines. Together you'll make sure that the brand is represented from marketing material through on boarding into using the product regularly, balancing that tone of voice with the context of the copy.
- Communication:You'll frame your decisions with strong rationales. Be able to tell a story, articulate the insights from market and UX research, and support decisions firmly and reasonably. Building brand awareness and increasing brand value and profitability
- Execution:Make sure marketing initiatives resonate with the target market
- Market research:You will research on services and data to determine the performance of the original solutions. This will allow you to iterate on your concepts and improve them over time.
You'll also be an integral part of the UX & Design team
- Collaboration: We believe that working with other disciplines makes for better solutions. Feedback is an important part of our personal and team development and we encourage one another to engage in regular, open conversation within cross-functional teams to build trust and respect about our work.
- Contribute to our design system: Helping take our mature design system, maintained by the whole team, to the next evolution.
- Grow the community: Coaching your colleagues in the team. Evolving our design processes, leading by example. Working on initiatives to expand the reach of UX and Design in the company.
DUTIES AND RESPONSIBILITIES
You have a demonstrated track record of content and linguistic background, ideally in digital products. Maybe you've been called a copywriter, or a content designer, brand manager or a content strategist in a previous role. Maybe you're a UX research or a designer who has become more focussed on language. You're someone who can communicate and present the decisions and constraints within a project.
You've worked on complex projects before. You have a strong opinion on how copy and communication can be applied to product development. You are a fast, iterative thinker who can partner with any relevant department.
What to include in your application
A portfolio is a must. A portfolio with case studies is better. Tell us about the work as well as showing it.