Account executive

Role & Responsibilities

Own the user experience for Dentsu's AI-powered agentic tools and client-facing data products. This is a senior design role responsible for making complex multi-agent systems, Genie spaces, and automated workflows feel simple and intuitive for media teams and clients who are not technical. You will work at the intersection of AI capability and human usability, designing the interfaces that turn powerful backend intelligence into tools people actually want to use.

Key Responsibilities-

• Lead end-to-end design for agentic AI products: from discovery and user research through wireframes, prototypes, and production-ready specs
• Design intuitive interfaces for multi-agent systems that serve media planners, analysts, and clients with varying levels of technical sophistication
• Create UX flows for Genie spaces, conversational data exploration, and automated reporting dashboards that surface insights without requiring SQL or code
• Develop and maintain a design system for the Decisioning practice's AI product suite, ensuring visual and interaction consistency across all tools
• Conduct user research with internal media teams and client stakeholders to identify pain points, map workflows, and validate design decisions
• Design transparency and trust patterns for AI-driven experiences: how users understand what the system did, why, and how to correct it
• Prototype and test interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
• Collaborate closely with AI engineers and data scientists to ensure designs are technically feasible and ship at high fidelity
• Design onboarding flows and training materials that accelerate adoption of new AI tools across agencies
• Create client-facing presentation materials, demos, and visual assets that communicate tool capabilities and business value

Ideal Candidate

• Strong Agentic AI & Data Product Designer Profile
• Mandatory (Experience 1): Must have 6+ years of total experience in design, with 5+ years in Product Design for data-heavy or complex digital products — enterprise dashboards, analytics tools, workflow platforms, or similar complex environments — with shipped work at scale.
• Mandatory (Experience 2): Must have 6 months+ experience designing for AI/ML-powered products like gen ai features, agentic ai related features, AI automation tools etc
• Mandatory (Skill 1): Must have demonstrated expertise in complex workflow design, data visualization, and enterprise UX at scale — designing interfaces that surface insights and enable non-technical users to navigate powerful backend systems
• Mandatory (Skill 2): Must have strong understanding of design systems and component-based design methodology, with experience building, contributing to, or maintaining systems that ensure visual and interaction consistency across a product suite
• Mandatory (Skill 3 ): Must have the ability to design transparency and trust patterns for AI-driven experiences — including how users understand what the system did, why, and how to correct it; plus interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
• Mandatory (Tools): Must have deep proficiency in Figma, including component libraries, auto-layout, and interactive prototyping
• Mandatory (Stakeholder Mgmt & Communication): Must have excellent communication skills for presenting design rationale to engineering, product, and business stakeholders
• Mandatory (Portfolio): Must have a strong portfolio demonstrating complex workflow design, data visualization work, and ideally AI/agentic or conversational interface projects.
• Preferred (AI Interaction Design): Experience specifically designing chatbot, copilot, or agent-based interaction patterns
• Preferred (Industry): Experience in media, advertising, or marketing technology industries

Role & Responsibilities

Minimum required Accountabilities for this role-

• Conduct in-depth moderated and unmoderated user interviews using psychological frameworks (e.g., Prospect Theory, Cognitive Dissonance, System 1 & 2) to uncover latent motivations, emotional drivers, and behavioral barriers.
• Design, deploy, and analyze quantitative research studies (surveys, questionnaires, experiments) grounded in validated psychological models such as Theory of Planned Behavior (TPB), Big Five Personality Traits, and Self-Determination Theory.
• Synthesize qualitative and quantitative data into actionable insights by identifying underlying cognitive and behavioral patterns (e.g., loss aversion, anchoring bias, trust erosion).
• Translate research findings into structured outputs such as personas, mental models, journey maps, and behavioral frameworks that predict user behavior.
• Test UI/UX prototypes through usability and concept validation studies using tools like Figma, Maze, and UserTesting, leveraging models such as Fogg’s Behavior Model.
• Own end-to-end research execution including study design, participant recruitment, psychometric segmentation, data analysis, and insight storytelling.

Additional Accountabilities pertaining to the role-

• Partner closely with design, product, and business teams to convert behavioral insights into bias-aware recommendations, nudges, and experience improvements.
• Monitor fintech and behavioral science trends (e.g., hyperbolic discounting, decision fatigue) through diary studies, ethnographic research, and secondary analysis.
• Support business KPIs such as conversion, engagement, retention, and trust through evidence-backed research inputs.
• Contribute to the development of internal research standards, methodologies, and best practices.

Ideal Candidate

• Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles
• Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior
• Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research
• Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements
• Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation
• Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology
• Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness
• Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams
• Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role
• Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
• Candidates from institutes with strong behavioral research exposure are preferred
• Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms
• Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights
• Preferred (Skills): Exposure to behavioral experimentation, usability testing, journey analysis, or consumer psychology frameworks used to improve digital product experience
• Preferred (Gender) : Female candidates are highly preferred

Identify new business opportunities and generate qualified leads.

Build and maintain healthy relationships with corporate clients.

Present company services (Car Rental / ETS / Mobility / Travel Management).

Understand client needs and pitch suitable service solutions.

 Achieve monthly sales targets and support revenue growth.

Coordinate with internal teams to ensure smooth onboarding and service delivery.

Prepare sales reports, proposals, and MIS documentation.

Job Title: Technical Project Manager

Location: Indore

Experience Required: 5 to 10 years

Job Type: Full-time | On-site

Must-Have Skills:

• Strong experience in hands-on coding
• Proven experience in software development before moving into a project management role
• Understanding of system architecture, APIs, databases, and cloud technologies

Key Responsibilities:

• Lead end-to-end project delivery for web and software development projects
• Collaborate with cross-functional teams: developers, designers, QA, and stakeholders
• Write/review code when necessary to support the team or troubleshoot issues

Summary/Objective:

We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will proficiently utilize AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.

Responsibilities/Duties:

1.   Design Creation:

• Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
• Collaborate with marketing and other teams to grasp project requirements and objectives.
• Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.

2.   Brand Consistency:

·        Create engaging content for social media platforms and digital marketing campaigns.

·        Ensure designs are optimized for different platforms and adhere to brand guidelines.

·        Work closely with the marketing team to contribute to the evolution of the brand identity.

3.   Software Proficiency:

·        Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.

·        Stay updated on industry trends and design tools to enhance creativity and efficiency.

·        Excellent skills in color theory, typography, and layout design.

4.   Feedback Incorporation:

·        Receive and incorporate feedback from stakeholders into design iterations.

·        Present design concepts and ideas to team members for review and approval.

5.   Project Management:

·        Manage multiple design projects simultaneously and meet deadlines.

·        Collaborate with other designers and cross-functional teams to ensure project success.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

Experience:

·        1 to 2 years of professional graphic design experience.

·        Experience in the e-commerce, jewelry, or luxury industry is ideal.

·        Good to have experience in a marketing or advertising agency.

 . Preferred candidate: female only

Skills:

·        Strong creative and conceptual thinking.

·        Excellent communication and collaboration skills.

·        Ability to work collaboratively and independently.

·        Attention to detail and the ability to work independently.

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Key Responsibilities

• Make outbound cold calls to potential clients to generate interest in ERP solutions.
• Fix meetings/appointments for the sales team with qualified prospects.
• Conduct regular follow-ups with leads and nurture them through the sales funnel.
• Coordinate with the sales team to ensure smooth handover of leads and timely follow-ups.
• Maintain and update lead information in CRM for tracking and reporting.
• Support the sales team in achieving monthly/quarterly targets.
• Build rapport with prospects to create trust and long-term relationships.

Key Skills & Competencies

• Excellent verbal and written communication skills (English & Hindi preferred).
• Confident, persuasive, and result-driven personality.
• Ability to handle cold calling and objection handling effectively.
• Good coordination and teamwork skills.
• Familiarity with CRM or lead management tools will be an added advantage.

Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do

• Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
• Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit

• You care about delivering a service experience that parallels a Michelin star Italian restaurant.
• You genuinely like helping people and making them successful
• You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
• You have a genuine interest in conversations with people from different backgrounds to learn about their lives

What you need to have:

• Design, implementation, and deployment of successful LOS/LMS system features and services in support of our lending operations and the businesses they support
• Resolve bugs in the software features and deliver them on time with high quality
• Participate in the definition of secure, scalable, and low-latency services and efficient physical processes
• Work with cross-functional teams delivering on demanding projects
• Functionally decompose complex problems into simple, straight-forward solutions
• Understand system inter-dependencies and limitations