Data Analytics Lead

Test Automation Engineer 

Job Description

We build Enterprise-Scale AI/ML-powered products for Manufacturing, Sustainability and Supply Chain. We are looking for a quality assurance engineer to help us maintain our level of quality and reliability. By joining our team, you will take part in various projects, assessing software quality by designing and implementing software testing processes.

What You'll Do

You will take ownership of software quality through exploratory and automated tests. You will hunt bugs, identify issues, report them, and see that they are dealt with. There are no shortcuts to achieving greatness: It is a lot of work. But once you are at the top, you will enjoy the view. 

•      Conducts computer system validations through automation and owns its compliance.

•      Key activities require collaborating with teams and working with product team to ensure our product meet the business requirements. 

Requirements & Skills

•      Bachelor's degree in Computer Science, MCA or equivalent practical experience

•      3+ years of experience in functional automation testing and test management with full development lifecycle experience, including designing, developing, and implementing test strategy, test plans, test processes, test scenarios, test cases

•      Experience in software quality testing of web client/server and web services applications using automation test tools

•      Working experience of testing tools like selenium, rest assured, cucumber, cypress, penetration test tools 

•      Experience in System Integration testing, Regression testing, Performance testing, Load testing, Penetration Testing and User acceptance testing

•      Experience in implementing different automation development efforts in Agile/Scrum and Waterfall development environments

•      Experience in creating Test Plans, Test Scripts, Test Scenarios and Test Reports using High Level and Detailed Design and/or using the requirement and its acceptance criteria.

•      Experience in creating requirement traceability matrix (RTM), and software quality assurance metrics like test execution status, defect report and daily/weekly status reports and release documents

•      Possessing good understanding of risk management, security architecture, common design flaws/weaknesses and vulnerability analysis

•      Provide Information security solution and design advice and counsel to portfolio personnel, project teams and the Business ensuring proper balance of business needs, risk, and cost • Knowledge of working in DevSecOps environment

•      Understanding of java, java script, python, SQL, xml, html, soap, rest, json

•      Understanding of identity and access management technologies, saml, oauth, pki management, web sso, tsl, ssl, federated identity

•      Understanding of cloud platform like azure, AWS (amazon web services)

•      Has done test management and automation in jira

Nice to have:

•      Specialties include SDLC (System Development Life Cycle) process, System architecture, Access Management, Configuration management, Security assessment, Vulnerability management, Change Management, Incident Management, Business continuity planning and Disaster recovery planning

•      Excellent communication, interpersonal skills & ability to work with multiple personality types

•      Strong ability to think and communicate at the conceptual, logical to the detailed levels

What will you do at Fynd?

• Be a subject matter expert of product
• Documenting troubleshooting and problem resolution steps.
• Monitor alerting channels, analyze problems, diagnose and do occasional code fixes with low to medium complexity.
• Taking ownership of technical issues and working closely with developers to resolve more complicated problems.
• Work closely with product and developers to enhance the quality of existing products.
• Advocate internally for customer needs – be the technical voice of the customer
• Resolving escalated customer complaints without the need for team lead intervention.
• Address urgent issues quickly, work within and measure against customer SLAs.
• Train and coach customers to a successful onboarding process and ongoing usage.
• Automate scripts / tasks for reporting and maintenance; and build anomaly detectors and alerting wherever applicable.
• Develop smaller complexity features/enhancements in existing products.
• Perform in-depth research and identify sources of production issues surrounding the application.
• Work closely with business in managing day to day issues, and resolve user queries.
• Perform daily health checks of the application, job schedules and infrastructure supporting the application.
• Develop and facilitate monitoring systems to identify issues before they happen.
• Work backward with the Product team to improve the product as per the feedback/issues of the product

Some more requirements

• 6-8 months of experience as Product Support Engineer
• Experience in providing support for ETL or data warehousing is preferred.
• Good Understanding on Unix and Databases concepts
• Experience working with SQL and No-SQL databases and writing simple queries to get data for debugging issues.
• Being able to creatively come up with solutions for various problems and implement them.
• Experience working with REST APIs and debugging requests and responses using tools like Postman
• Quick troubleshooting and diagnosing skills.
• Knowledge of customer success processes.
• Experience in document creation.
• High availability for fast response to customers.
• Language knowledge required in one of NodeJs, Python, Java.
• Background in AWS, Docker, Kubernetes, Networking - an advantage.
• Experience in SAAS B2B software companies - an advantage.
• Ability to join the dots around multiple events occurring concurrently and spot patterns.

-Designing, developing, and maintaining both the front-end and back-end of web applications.

-Integrating Payment Gateway, POS & Loyalty systems (such as Freedom Pay, Card Connect, Auth.net, Square, Oracle, Olo, NCR, Clover, Deliverer, etc. if applicable).

-Having experience with Svelte and Azure Cosmos DB is a plus.

-Using .NET Core/MVC, MSSQL, Angular 8+, and Web API.

-Designing, building, and maintaining efficient and reusable C# code using design patterns.

-Building and consuming J SON-based ASP.NET Web API services.

-Executing patches and proactive remediation for Legacy Applications, including designing, developing, and testing web applications with .NET, HTML, CSS, and other technologies.

-May lead the work of others and provide ideas to enhance software applications.

-Applying software design and development principles such as SOLID, Domain-Driven Design, and Object-Oriented Development.

-Familiarity with ORM frameworks, particularly the Entity Framework.

-Participating in architectural meetings and analyzing technical requirements for .NET applications.

-Managing source code with Git, including Git Flow Workflow.

-Implementing enterprise application patterns.

-Paying attention to details and having excellent organizational skills.

-Possessing excellent communication and teamwork skills.

Job description :

We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.

Job Roles and Responsibilities:

• Create a sales strategy for our range of products & execute it with excellence.
• Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Own the entire sales funnel & improve conversion rates, generating Sales Reports
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.

Who Would Be a Best Fit:

• 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
• Building, developing & leading a high performance in telesales team.
• Managed a sales quota of more than 1 crore per month.
• Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
• Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
• Have exemplary people management skills with inspirational leadership skills.
• Have showcased the ability to connect with team members & lead them to achieve stretch goals.
• Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
• Comes with very strong problem-solving skills.
• Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
• Have very strong communication skills.
• Should be able to work with both internal & external stakeholders exceedingly well.

• Working on Executive Leadership Talent Needs (Senior Management) for reputed
• clients across the technology sector. The role involves extensive Industry Mapping and
• organization research, Executive research, Organization structures, Talent mapping,
• and various modes of Headhunting.
• Client engagements, Candidate management, Sourcing, Screening, interviewing and
• assessing candidates.
• Meeting Future technology leaders face to face and building a relationship with them
• Source candidates using databases, social media, etc. Evaluate resumes and applications
• Assume responsibility of pre-interview screening
• Match the most suitable candidates for different positions. Foster a good relationship with
• the clients.
• Facilitate and finalize agreements between candidate and employer