DIGITAL MARKETING

About Nudge

At Nudge, we enable consumer companies to automate experimentation and deliver personalized user experiences in real-time. We’re backed by marquee investors across the globe and are now expanding our founding team.

Role Description

As a Frontend Engineer you'll take charge of our dashboard and frontend architecture, working directly with the CTO to scale our platform.

Responsibilities

• Lead front-end web development for Nudge, including the main Dashboard, Chrome Extension, and Web SDK.
• Collaborate closely with the product and design teams to implement intuitive, high-performance user interfaces.
• Ensure code quality by implementing industry best practices, scalable architecture, and maintainable coding standards.
• Plan and architect features proactively, while remaining flexible and adaptable to changing product requirements.
• Optimize application performance through effective network optimization, caching strategies, and efficient state management.
• Demonstrate a strong command of TypeScript, JavaScript, React, Next.js, Redux Toolkit, React Query, and browser storage mechanisms (localStorage, sessionStorage, cookies).

What We’re Looking For

• Expertise in React, Next.js, JavaScript, and Redux Toolkit.
• Strong fundamentals in core JavaScript and deep understanding of browser internals.
• Experience with web storage mechanisms (local/session storage).
• Hands-on experience building and scaling SaaS dashboards and SDKs.
• Demonstrated ownership - you've built things end-to-end in a startup environment.
• Bonus: Published open-source packages on NPM or similar.

Good to Have

• Integrate and leverage LLM capabilities within our products; familiarity with LangChain and Vercel AI SDK is highly desirable.

If you think you’d be a good fit for this role, we’d love for you to apply!

Role Description

This is a full-time on-site role in Surat for a User Interface Designer at Codetasker Technologies Private Limited. The User Interface Designer will be responsible for visual design, creating mockups, front-end development, user experience (UX) design, and user interface design. The role involves collaborating closely with the design and development teams to create exceptional Shopify stores and e-commerce solutions.

 Qualifications

Visual Design, Mockups, and User Interface Design skills

Front-End Development and User Experience (UX) skills

Experience in creating engaging and intuitive user interfaces

Proficiency in design tools like Adobe Creative Suite, Sketch, or Figma

Strong portfolio showcasing UI/UX design projects

Excellent problem-solving and communication skills

Ability to work collaboratively in a team environment

Bachelor's degree in Graphic Design, Web Design, or related field

Responsibilities

● Use markup languages like HTML to create user-friendly web pages

● Maintain and improve the website

● Optimize applications for maximum speed

● Design mobile-based features

● Collaborate with back-end developers and web designers to improve the usability

● Get feedback from, and build solutions for, users and customers

● Write functional requirement documents and guides

● Create quality mockups and prototypes

● Help back-end developers with coding and troubleshooting

● Ensure high-quality graphic standards and brand consistency

● Stay up-to-date on emerging technologies

Requirements and skills

● Proven work experience of 4-5 years as a Front-end developer

● Hands-on experience with markup languages

● Experience with JavaScript, CSS and jQuery

● Familiarity with browser testing and debugging

● In-depth understanding of the entire web development process (design, development and deployment)

● Understanding of layout aesthetics

● Knowledge of SEO principles

● Familiarity with software like Adobe Suite, Photoshop and content management systems

● An ability to perform well in a fast-paced environment

● Excellent analytical and multitasking skills

● BSc degree in Computer Science or relevant field

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Requirement & Skills

• Sales Executive Responsibilities:
• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Meeting daily, weekly, and monthly sales targets.

Sales Executive Requirements:

• Graduate or 1+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Good negotiation and problem-solving skills.

2+ years of experience developing web applications using J2EE.

2+ years of experience in Spring Boot.

Good knowledge of MicroServices.

Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.

Working experience in Industry Standard protocols related API Security including OAuth is a must.

Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.

Strong Shell scripting experience

Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.

Strong collaboration and communication skills within distributed project teams

Excellent written and verbal communication skills

• Managing distributors and seller and improve the efficiencies in terms of both- retention (% active, D90 retention etc.) and transaction (% transacting, count and amount of transactions from different user cohorts) of newly acquired and existing base
• Designing promotional pricing schemes, subscription packs, communication plans and taking other tactical and strategic steps to increase transactions and engagement on the platform
• Working across departments(i.e. data science, CX, sales, marketing etc.) to deliver a superior experience for distributors and sellers
• Building the needed infrastructure and continuously innovating on ways to reach new and returning users through a variety of communication channels
• Partnering with product teams throughout the organization to leverage and influence existing internal growth and engagement technologies
• Conducting competitive analysis to understand industry trends for how to engage and convert users
• Working closely with product, marketing and data science to identify the right features essential for growth of business and engagement of users
• Measuring and assessing the impact of experiments, their business impact and sharing them with leadership

Desired Candidate Profile

• B.E./ B.Tech and/or MBA
• 7 to 8 years of total experience and 2 to 5 years of experience in handling sales, business development, city operations in an operations intensive role
• People management experience
• A proactive approach to problem solving with high focus on customer empathy