
Location: Abu Dhabi, United Arab Emirates (UAE)
Nationality: Any
Desired Experience: 10+ years
Job Description :
To guide and advise customers on building SOC-related services from scratch or assist in improving existing services. To assess the maturity and capability of services in scope and propose improvements. Closely working with other SOC teams, and assisting them in achieving their goals. To work closely with the rest of the Advisory team and exchange knowledge and experience.
What You’ll Do
- Deliver high-level strategy and executive advisory services.
- Lead client engagements in security advisory at the highest strategic level.
- Establish and align business principles and objectives to the long-term security operational vision by applying tactical guidance for various information security operating models.
- Perform SOC maturity assessments and build precise roadmaps based on the goals and objectives of the organization.
- Provide clients with guidance during the Initial Operating Capability (IOC) through full operational capability (FOC) covering key aspects of SOC domains such as business, process, governance, technology, people, and services.
- Create and build on the concept of operations (ConOps) in the pre-work stages that strategically prepare the client for the successful implementation of security technology and operations.
- Assist clients with recommendations in different advisory stages, such as creating security operations strategy (SOC Charter), developing training programs, assisting with use case framework implementation, developing standard operating procedures, and applying service/integrated frameworks.
- Possess the ability to identify the client's problems and use common consulting management skills such as facilitation, gap analysis, interviewing, and engaging in multiple workshops with key stakeholders.
- Collaborate with clients to define services and build technology strategies as part of the build, plan, and design phases of security operations.
- Perform as a subject matter expert (SME) in strategy conversations with C-level panels to provide exceptional IT/OT/Cloud/Physical security, compliance, regulations, and industry best practices that promote the overall mission and vision of the organization.
- Maintain a good understanding of security trends and methods for pinpointing cyber and physical security solutions that fit the client's business, financial, and technological objectives.
- Identify, build, and create cyber solutions to address security issues, perform security operations content reviews, draw conclusions, and develop strategic guidance.
- Assess and develop the current security operation effectiveness by reviewing operating procedures, workflows, policies, frameworks, and operational reporting.
- Consistently contribute towards industry-specific offerings/professional security forums/internal departmental blogs/publications/develop thought leadership.
- Contribute to the proposal process for SOC Advisory services while collaborating with other internal group members to solidify the sales pitch approach.
What you bring to the table
- 10+ years of extensive IT Security / IT Consultancy/client-facing roles related to SOC/Security operations projects (Cybersecurity Managers, IT Security Engineers, Security Analysts, Senior/Principal Security Analysts)
- Experience in SOC strategy, roadmap and documentation development, adapted to client organization (Services catalog, Security Incident Response management plan, playbooks)
- Possess the ability to support the vision and mission of any organization's security program.
- Retained proficiency in delivering high-quality and high-level strategic and advisory services.
- Possesses certifications related to enterprise information security frameworks and/or compliance, regulation-type frameworks.
- Experience in understanding complex activities and relationships quickly, assessing business and delivery risks, and communicating them effectively.
Benefits
- Schooling
- Flight & visa allowance for self and family
- Mobile Allowance
- Insurance for self & Family
- Life Insurance for self

About AJACKUS
About
Ajackus is a people-centric technology company that helps small to medium-sized businesses and digital startups grow faster. With 11 years of experience in creating purposeful impact, we assist clients in enhancing their technological capabilities by building highly efficient and accountable remote technology teams that use a patented architecture to create secure and scalable business solutions.
We’ve been recognized as a ‘Great Place To Work’ and are intentional about creating a diverse and flexible culture for our team. We believe in our values, our culture, and in providing a platform for every individual to share their suggestions and ideas through an ownership-based model. For our strong ethics and value system, we have been recognized by the Government of India under the 'Companies that Care' initiative.
Ajackus has team members working from every part of India, our hybrid work policy allows us the flexibility and choice to work from anywhere while being productive and efficient. We provide a lucrative bouquet of benefits that don't just focus on great compensation structure but cover the holistic perspective of an associate's life.
Our solutions have saved lives (Healthcare), brought transparency in commerce (Fintech), helped people with the assets for life (Real-Estate), and allowed people to build on top of what we have created (Open Source). Besides these, we have extensively explored emerging technologies like IoT, AI/ML, and worked in industries like electronics, telecommunication, e-commerce, mental health & wellness, travel, media & publishing, entertainment, etc.
Our philosophy is simple, we may not know all the answers, but we know how to find all answers. Come, join us, in this journey to create a true impact in the world!
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Job Details
- Job Title: Head of Delivery
- Industry: SAAS
- Function: Operations
- Experience Required: 14-18 years
- Employment Type: Full Time
- Job Location: Pune
- CTC Range: Best in Industry
Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery
Criteria:
14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.
Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.
Experience managing global, cross-functional teams across geographies and time zones.
Demonstrated ownership of P n L, budgets, and revenue (services / managed services).
Strong understanding of SaaS delivery models and customer lifecycle management.
Job Description
What will you create and do?
We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.
You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.
This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.
What will qualify you for this role?
Essential:
● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations
● Proven ability to manage global teams across time zones and multiple functions
● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery
● Experience managing P&L, budgets, and revenue ownership for service organizations
● Ability to design and scale delivery processes, frameworks, and operational systems
● Strong customer engagement and stakeholder management skills
● Ability to manage complex client escalations and enterprise accounts
● Experience working closely with Sales, Product, and Technology teams
● Strong understanding of SaaS delivery models and customer lifecycle management
● Strong people leadership, hiring, mentoring, and organizational building experience
Desired Skills:
● Experience in Conversational Messaging, CPaaS, or SaaS platforms
● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors
● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies
● Experience building self-service platforms and customer reporting systems
● Ability to drive customer adoption and product-led growth initiatives
● Strong operational mindset with a focus on SLA management and delivery excellence
Experience Range:
15+ Years
Education Qualification:
Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.
Key Responsibilities:
Delivery Leadership & Customer Lifecycle Management
● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support
● Ensure projects are delivered as per SLA commitments and agreed delivery plans
● Lead teams responsible for Customer Support, Implementation, and Customer Success
● Manage delivery across multiple time zones and global customers
Organizational Leadership
● Build and scale a high-performing delivery organization
● Hire, mentor, and develop team leaders and managers across functions
● Drive training, capability building, and skill development across teams
● Create a strong culture of customer success and accountability
Managed Services Revenue & P&L Ownership
● Own the Managed Services P&L, budgets, and revenue targets
● Drive product adoption among serviced customers
● Align delivery performance with business growth and revenue outcomes
Process, Systems & Delivery Excellence
● Build and implement delivery processes, playbooks, and operational frameworks
● Develop systems that enable client self-service and service transparency
● Ensure systems capture relevant data and generate insights for customer success and risk identification
● Monitor key delivery metrics and identify red flags proactively
Customer Success & Product Adoption
● Create playbooks and frameworks to guide customer onboarding and adoption
● Build expertise around customer journey, implementation best practices, and messaging strategies
● Champion Conversational Messaging adoption across different communication channels
Market & Industry Expertise
● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers
● Understand business processes and systems such as CRM, marketing automation, and contact center tools
● Provide insights into market trends, customer needs, and product adoption
Cross-Functional Collaboration
● Work closely with Sales teams to prioritize projects and support strategic customers
● Partner with Product and Technology teams to identify product gaps and improvement areas
● Provide insights on product adoption, feature gaps, and customer feedback
Executive & Customer Engagement
● Represent the company in executive-level customer discussions and strategic projects
● Support major client engagements including delivery reviews and issue resolution
● Travel to customer locations for project reviews and relationship management when required
Key Result Areas (Success Metrics):
● Managed Services P&L performance
● Customer product adoption and engagement metrics
● Project delivery timelines and TAT
● SLA compliance and delivery quality
● Reduction in customer escalations
● Customer satisfaction and retention
● Identification of product gaps and improvement areas
Reporting Structure
● Reports to: COO / Executive Leadership Team
● Owns Department: Customer Support, Onboarding & Implementation, Customer Success
● Manages teams across multiple geographies and time zones
About the Role
We are looking for a senior backend engineer to build the infrastructure that powers AI agents in enterprise environments. You will work on systems that securely run, manage, monitor, and govern AI agents as they interact with users, business applications, and external tools.
This role combines backend engineering, distributed systems, AI agent infrastructure, security, and platform development.
Responsibilities
- Build and maintain the core runtime that manages AI agent execution and lifecycle.
- Develop systems for message processing, task orchestration, queue management, and recovery from failures.
- Design secure communication and execution boundaries between AI agents and the host platform.
- Build and enhance sandboxed environments for safe tool and code execution.
- Develop scalable backend services, APIs, and platform components.
- Build admin interfaces and APIs for configuring agents, permissions, approvals, and audits.
- Implement capability, access control, and permission management systems.
- Develop durable memory and state management systems for AI agents.
- Build integrations with communication platforms, business applications, and external systems.
- Improve platform reliability, observability, security, and performance.
- Collaborate closely with engineering teams to design, develop, test, and ship new capabilities.
Required Skills & Experience
- 5+ years of backend software engineering experience.
- Strong proficiency in TypeScript, Node.js, or another modern typed programming language.
- Experience building scalable, distributed, and event-driven systems.
- Strong understanding of databases, transactions, queues, background workers, and system reliability.
- Experience designing and building REST APIs and backend services.
- Hands-on experience using AI coding tools and assistants in daily development workflows.
- Understanding of AI agent frameworks, agent workflows, tool calling, context management, or agent orchestration concepts.
- Strong knowledge of system design, security principles, authentication, authorization, and access control.
- Experience debugging, optimizing, and maintaining production systems.
- Ability to work independently in large codebases and deliver high-quality solutions.
Good to Have
- Experience with AI agent frameworks or SDKs.
- Experience building developer platforms, admin consoles, or management systems.
- Knowledge of sandboxing, process isolation, containers, or secure execution environments.
- Experience with distributed systems concepts such as ordering, retries, idempotency, and fault recovery.
- Experience designing extensible architectures and integration platforms.
- Exposure to AI infrastructure, LLM applications, or autonomous agent systems.
What We're Looking For
- Strong backend engineering fundamentals.
- Security-first mindset.
- Experience building reliable production systems.
- Interest in AI agents and AI infrastructure.
- Ability to move quickly, solve complex technical problems, and work in a fast-paced environment.
We are looking for a confident and energetic sales executive who can actively promote and sell our PTE and IELTS preparation programs to students.
The ideal candidate should be an extrovert, have strong ownership, excellent English communication skills, and the ability to follow up with leads consistently.
Key Responsibilities:
• Counsel students about PTE and IELTS preparation programs
• Convert inquiries into enrollments through calls, messages, and in-person follow-ups
• Explain course details, pricing, schedules, and benefits clearly
• Maintain proper lead records and update reports on time
• Follow up with students regularly until closure
• Coordinate with the internal team for student onboarding and class updates
• Meet daily, weekly, and monthly sales targets
Requirements:
• Excellent spoken and written English communication
• Confident, extroverted, and comfortable speaking with students
• Strong ownership and ability to work with minimal supervision
• Timely reporting and proper follow-up discipline
• Prior experience in education sales, PTE/IELTS counseling, or student recruitment is preferred
• Good convincing, negotiation, and relationship-building skills
• Basic knowledge of PTE/IELTS will be an added advantage
Ideal Personality:
Someone who is energetic, proactive, target-driven, and genuinely enjoys talking to students and helping them choose the right preparation path.
Key Responsibilities:
- Develop and maintain scalable web applications using Node.js, Express, and React
- Collaborate closely with UI/UX teams and backend developers
- Write clean, maintainable, and efficient code
- Integrate APIs and third-party services
- Utilize Docker and Kubernetes (basic level)
- Participate in code reviews and optimize performance…
Skills
- Strong proficiency in JavaScript/TypeScript, React.js, Node.js, and Express.js
- Good understanding of RESTful APIs and system architecture
- Experience with MongoDB, MySQL, or similar databases
- Familiarity with Docker and basic Kubernetes
- Hands-on with Git/GitHub
- Exposure or experience with Generative AI (GenAI) tools/technologies
Job Summary:
We are looking for a highly skilled and experienced .NET Full Stack Developer to join our growing engineering team. The ideal candidate will have strong experience in developing scalable web applications using .NET Core and Angular. You will be involved in designing, developing, testing, and maintaining robust solutions in a collaborative and fast-paced environment.
Key Responsibilities:
- Design, develop, and maintain web applications using .NET Core, ASP.NET, and C#
- Build responsive and interactive frontend interfaces using Angular
- Write clean, scalable, and maintainable code adhering to coding standards and best practices
- Collaborate with cross-functional teams including product managers, designers, and QA to define and deliver new features
- Participate in code reviews, system design discussions, and team planning activities
- Troubleshoot and debug applications to ensure high performance and responsiveness
- Ensure secure coding practices and optimize application for maximum speed and scalability
Must-Have Skills:
- 4+ years of hands-on experience with .NET, .NET Core, and C#
- Strong frontend development skills using Angular (v8 and above)
- Proficiency in writing RESTful APIs and integrating backend services
- Solid understanding of object-oriented programming and design patterns
- Experience with version control systems like Git
- Familiarity with SQL Server or any relational database
Preferred Skills:
- Experience with Agile/Scrum development methodologies
- Knowledge of CI/CD tools and processes
- Familiarity with cloud platforms like Azure or AWS

Roles and Responsibilities
- Utilize your professional software development experience to write clean, maintainable, and efficient code in Ruby on Rails
- Ensure the code you write is defect-free and meets our product requirements
- Demonstrate strong debugging skills to identify and resolve issues promptly
- Collaborate with cross-functional teams to design, develop, and implement new features and enhancements
- Contribute to the planning and execution of CI/CD pipelines using tools like GitHub Actions
- Operate with minimal technical guidance, demonstrating your ability to take ownership of projects and deliver results
Requirement
- 10+ years of professional software development experience with Ruby on Rails
- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience)
- Deep understanding of software development best practices, design patterns and architecture of any Rails application Familiarity with CI/CD pipelines, Git, and GitHub
- Exceptional problem-solving and debugging skills
- Ability to work effectively in a collaborative team environment
- Strong communication skills
- Self-motivated and able to work independently with minimal supervision
- Immediate joiners are preferred
Ampro Export is a dynamic and rapidly growing company specializing in high-purity premium spices including cumin, turmeric, cardamom, chili, and coriander. With a strong presence in the international market, we pride ourselves on delivering exceptional products and services to our clients worldwide. We are committed to maintaining the highest quality standards and building long-term relationships with our customers.
We are seeking a motivated and enthusiastic Sales Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the Sales industry, develop your sales skills, and contribute to the growth of our business.
Must have Windows desktop application development experience.
Must have WPF experience.
Must have C# .Net experience.
Strong problem-solving, trouble-shooting, and communication skills.
- Identify bad code practices in Scala and write new analyzers to detect them.
- Improve the coverage of automatically fixable issues.
- Ensure fewer false-positives are reported by the analyzer.
- Work on the internal tools that support analysis runtimes.
- Contribute to open-source static analysis tools.
We’re looking for someone who has:
- Strong foundational knowledge in Computer Science.
- At least 3 years of professional software development experience in Scala and Java.
- Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
- Familiarity with Scala best practices followed in the industry.
- Native experience with Linux/Unix environment.
- A focus on delivering high-quality code through strong testing practices.
Creating compelling, high-end, white hat ROI driven SEO oriented content, as well as reworking existing content
Creating specific SEO content that motivates CRO
Managing content and making content recommendations for a diverse clientele
Flexing between various types of content including articles, blogs, press releases, viral marketing content and promotional web content, with the ability to write, proof and edit all
Communication that scaffolds between team and management on key information with a sensitivity for detail and timelines
Desired Attributes:
Passion and ability to develop content specifically for SEO and internet marketing
Ability to think outside of the box when problem solving, yet be able to identify, respect and work creatively within boundaries
Ability to clearly communicate to the tech savvy as well as in lay man’s terms, interchangeably
Flexibility when it comes to the ability to adapt
MVP status when it comes to working on a team
A solid moral compass, ongoing internal motivation and autonomy
Skills and Qualifications:
Bachelor’s degree in journalism, communications or related
2-3 years’ Experience in web related marketing and development
1+ years practical experience in SEO, WordPress and web design support
Outstanding listening and “social listening” skills
Relative fluency and knowledge of HTML, Photoshop, etc as well as the motivation and skill set necessary to stay on top of the latest digital tools and trends
Full understanding and ongoing commitment to high end ROI and CRO
Outstanding organizational skills, attention to detail and a finely attuned sense of urgency
Please contact us at your earliest convenience if your career objective is to develop content for an SEO firm that believes in the unlimited potential of its mission, clientele and employees!











