Customer Support executive

Job Title: Customer Success & Content Analyst

Location: Sector 55, Gurugram (On-site, 5 days working)

Experience: 0–1 year

Compensation: Up to ₹5.5 LPA

About Master-O:

Master-O (www.masteroapp.com) is a leading B2B enterprise SaaS platform that helps organizations elevate customer interactions, boost sales productivity, and instil employee engagement through gamification, microlearning, and AI-driven coaching.

With customers across Banking, Insurance, Pharma, Retail, FMCG, and Auto industries in over 20 countries, we now aim to further scale our implementations across more customers, industries, and countries while continuously improving the quality of our operations.

Master-O is ranked as a leading platform by customers in G2’s latest 2025 Winter Report.

Role Overview

We are seeking a creative, methodical, and quality-focused Customer Success & Content Analyst to join our team. The role is perfect for individuals who are excited about leveraging AI tools to enhance content creation, possess excellent communication skills, and can manage client expectations effectively. Freshers with the right mindset, professionalism, and willingness to learn are welcome.

Key Responsibilities

• Partner with the Customer Success team to understand client requirements and deliver exceptional onboarding, adoption, and engagement experiences.
• Conceptualize, create, and enhance learning content for the Master-O platform, ensuring alignment with client goals and quality standards.
• Leverage AI tools to streamline and elevate the content creation process.
• Manage client queries, feedback, and objections with a professional and solution-oriented approach.
• Collaborate with cross-functional teams to deliver seamless customer experiences.
• Track and report content engagement metrics, suggesting improvements based on data insights.

Requirements

• Bachelor’s degree in Business, Communications, Journalism, or related fields.
• 0–1 year of experience in content development, customer success, or related fields (internships count).
• Excellent verbal and written communication skills.
• Strong objection management and interpersonal skills.
• Creativity combined with a methodical and detail-oriented approach.
• Proficiency in using AI tools for content creation (ChatGPT, Grammarly, Canva, etc.).
• Professional grooming and a client-first mindset.

What We Offer

• Competitive salary in the range of ₹4–5.5 LPA.
• Opportunity to work with innovative AI-powered learning solutions.
• A platform to grow your career in both customer success and content creation.
• Exposure to diverse enterprise clients and industries.

Job Description – Flutter Developer (3–8Years)

Location: Gurgaon

Industry: Insurance / Fintech

Employment Type: Full-Time, Permanent

Position Overview

We are looking for an experienced Flutter Developer (3–10 years) to join our engineering team. The ideal candidate will be responsible for building high-quality, scalable mobile applications using Flutter for both Android and iOS. You will collaborate closely with designers, product managers, and engineers to deliver end-to-end mobile solutions, lead junior developers, and contribute to architectural and process improvements.

What You Will Be Doing

✔ Develop high-quality, scalable mobile applications using Flutter & Dart

✔ Translate UI/UX designs and wireframes into fully functional apps

✔ Write clean, testable, and maintainable code

✔ Work closely with designers, PMs, QAs, and other developers

✔ Implement new features, fix bugs, and optimize app performance

✔ Handle app flows involving offline storage, threading, localization, etc.

✔ Integrate third-party services: REST APIs, Firebase, Location, Notifications, Video recording, Payment gateways

✔ Participate in project estimation, architecture discussions, and release planning

✔ Contribute to the full mobile development lifecycle—from concept to deployment

✔ Prepare documentation for architecture, reusable components, and processes

✔ Lead and mentor junior Flutter developers

✔ Stay updated with latest Flutter, mobile development, and Web technologies

✔ Contribute to Flutter Web modules when required

Required Skills & Experience

Technical Skills

Must Have

• 3–10 years total experience, with 2+ years in Flutter & Dart
• Strong understanding of mobile app development (Android & iOS)
• Ability to design & build apps from scratch
• Experience with:
• Firebase services (Auth, Firestore, Storage, Messaging)
• Location services
• Push notifications
• Video recording modules
• REST API integration
• 3rd-party SDK integrations
• Expertise in:
• Building UI-rich, high-performance mobile apps
• Offline storage, performance tuning, and low battery usage optimization
• Experience using Git/GitHub
• Published at least 1+ app on PlayStore or App Store
• Understanding of Flutter Web
• Basic knowledge of payment gateway integration
• Knowledge of GraphQL is a plus
• Experience with native Android/iOS development is a big advantage

Job Description

Key Responsibilities

• Design, develop, and maintain both new and existing code, ranging from client-side development using JavaScript, HTML, and CSS, to server-side code using C# and ASP.NET MVC, Web API, Windows services, and ADO.NET for data persistence and retrieval.

• Write readable, extensible, testable code, while being mindful of performance requirements. • Create, maintain, and run unit tests for both new and existing code, with a goal of delivering defect-free and well-tested code to QA.

• Work with management to create and adhere to schedules, while maintaining flexibility to adapt to shifting market demands.

• Translate mockups and wireframes into functioning front-end code.

• Write and maintain documentation for new and existing features.

• Keep up-to-date on best practices and new technologies.

• Rapid prototyping, and presenting conceptual design and working prototypes to management.

• Conduct design and code reviews and collaborate to ensure your own code passes review.

• Work with Product Management to analyze require

Required Skills & Experience

General

• Solid understanding of OOP design principles

• Visual Studio 2017 and above, SQL Server 2016 and above

• Remote debugging

• Unit Testing

Front-end

• C#, ASP.NET MVC and MVC core, Web API and .Net Core web Api

• JavaScript, jQuery, AJAX

• HTML5, CSS3, Responsive Design understanding

• Understanding of web technology stack, including HTTP, REST, cookies, caching, and asset loading

Back-end

• Windows & web services, WCF, MSMQ

• C# and .NET Framework • Experience with scalable, performant design and architecture

Database

• Working knowledge of SQL and relational databases

• Should be able to read and write basic SQL queries, stored procedures, views, and functions

• ADO.NET & LINQ to SQL

Desired Skills & Experience

General

• Familiarity with Azure

• Installation and deployment (Azure App)

• Experience with automated builds and deployment (Azure DevOps, TeamCity and Docker)

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Excellent troubleshooting and communication skills

Front-end

• Angular or React UI framework

• Experience with Logi Analytics (Graylog etc.)

• Experience with .NET Web Forms and migrating to MVC

Back-end

• Azure Function, Azure Service bus, Event hub, AWS Lambda, ElastiCache

Experience with NOSQL databases (Mongo or Cosmos)

Qualifications

• Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.

• Hands on experience in development

• Preferred experience in leading a team

Position: Architect (Typescript and JavaScript)

Experience: 10 Years

Location: Remote, India.

Immediate joiners are preferred.

Roles and Responsibilities:

* Architectural Support: the design, documentation and architecture of scalable software solutions using TypeScript and related technologies.

* Stakeholder Engagement: Collaborate with stakeholders to identify and define project requirements, translating them into technical specifications.

* Development Oversight: Engage in hands-on development, focusing on both new feature implementation and maintaining existing applications (50% development).

* Team Collaboration: Work closely with our development team to provide architectural guidance and ensure best practices are followed.

* Support and Mentorship: Mentor and support other development teams by providing architectural guidance and troubleshooting assistance (50% support).

* API Development: Create and optimize GraphQL APIs

* Code Quality: Write clean, maintainable code following best practices, including unit testing and code reviews.

* Troubleshooting: Debug and troubleshoot issues in existing applications to improve performance and reliability.

* Documentation: Maintain comprehensive documentation of code and processes.

* Collaboration: Work with cross-functional teams to ensure alignment and understanding of project requirements.

* AWS Integration: Utilize AWS services (e.g., Lambda, S3) for application deployment and management.

* Messaging Services: Experience with Kafka or other messaging services for event-driven architectures and data streaming.

* Continuous Improvement: Stay updated with emerging technologies and participate in team knowledge sharing.

Skills & Qualifications:

* 10+ years of experience in software development, with a strong focus on architecture and design.

* Proven experience in leading development teams and architectural design.

* Strong knowledge of JavaScript and TypeScript.

* Experience with RESTful APIs and GraphQL.

* Proficiency in AWS services and cloud-based development.

* Understanding of version control systems (e.g., Git) and collaborative workflows.

* Strong problem-solving skills and attention to detail.

* Excellent communication skills, capable of explaining technical concepts clearly.

* Familiarity with agile methodologies and the software development lifecycle.

* BA/BS in Computer Science, Engineering, or a related field.

We are looking to hire a skilled WordPress Designer/Developer to design and implement attractive and functional websites for our clients. You will be responsible for back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To be a successful WordPress designer/developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

# You Must Know

Salary Offered - 4,50,000 to 6,00,000 Per Annum (Depending on Skills and Experience)

Experience Required - Minimum 3 Years

 WordPress Designer/Developer Responsibilities:

●   Candidates must have knowledge about converting WordPress websites from Figma, adobe xd, and photoshop.

●   The candidate must have knowledge about Html, CSS (frameworks like bootstrap, Tailwind, Bulma) and javascript, jquery

●   Candidates know well about page builders like Elementor, JS Composer, Visual Composer, Divi, Thrive, Avada, Oxygen, Beaver, Brizy.

●   Candidates must have knowledge about themes like The7, Divi , Avada, BeTheme, Salient, Impreza, Flatsome, Uncode , Hub, Jupiter, Soledad, Jannah, Electro Theme, Puca Theme, Woodmart, Kappe.

●   Meeting with clients to discuss website design and function.

●   Designing and building the website front-end.

●   Creating the website architecture.

●   Designing and managing the website back-end including database and server integration.

●   Generating WordPress themes and plugins.

●   Conducting website performance tests.

●   Troubleshooting content issues.

●   Conducting WordPress training with the client.

●   Monitoring the performance of the live website.

WordPress Developer Requirements:

●   Bachelor’s degree in computer science or a similar field.

●   Proven work experience as a WordPress Designer/developer.

●   Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

●   Basic Knowledge of back-end technologies like PHP

●   Experience working with debugging tools such as Chrome Inspector and Firebug.

●   Good understanding of website architecture and aesthetics.

●   Ability to manage projects.

●   Good communication skills.

#Perks and Benefits:-

• Informal Dress code
• 5 Days working environment
• Laptops and gadgets are available from the company side.
• 
  

#Why you choose Developer Bazaar Technologies

• We provide excellent opportunities to work, learn and get excellent
• We are a young team we have a healthy work culture.
• You can experience an open-door policy with us.
• Free subscription and course provide for growing your skill

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 Number of openings: 1

We are looking for an experienced Android developer for the development and maintenance of an Android app aimed at drone pilots to execute drone flights. The application will have to be intuitive, robust and work offline.

You will be working along-side other mobile and web developers to develop a full-stack drone flight solution that enables drone service providers, pilots, and enterprises to execute fast, accurate, and seamless drone missions. You will work with cross functional product development team and will be responsible to design and build drone applications.

Qualification:

• Tech/M.tech/BCA/MCA Degree in computer Science/IT/Electronics.

Duties & Responsibilities:

• Design, build and maintain efficient, reusable, and reliable android code.

• Collaborate with cross-functional teams to define, design, and ship new features
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills:

• Hands-on experience in developing Android apps

• Experience with offline storage, threading and performing benchmarking and tuning.
• Well versed with the latest android jetpack libraries (AndroidX, ViewModels etc)
• Understanding of Android design principles and interface guidelines
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
• Proficient understanding of code versioning tools like Git
• Work with outside data sources and APIs (Familiar with frameworks like Retrofit, Volley, OkHTTP, etc.)
• Familiarity with cloud message APIs and push notifications.
• Good knowledge in programming concepts OOPs, design & coding patterns
• Experience in writing & executing UI Unit Tests for robustness, usability, and reliability.
• Experience with Google Play console and publishing apps on the play store

Soft Skills:

• Understanding of database structure, algorithms, and processes
• Familiar with database management and design
• Good communication and management skills
• Ability to adapt to new technology, concept, approaches, and environment faster
• Problem-solving and analytical skills
• Must have a learning attitude and improvement mindset
• Knowledge of non-functional aspects of the app/product such as security, automation, testing, performance, optimization
• Leadership and resource management skills

QA automation engineers to design automated tests to validate the functionality of network protocol software stack. Their job is to create the initial test plan, write the scripts, install the automation testing protocols, and report the results.

Experience Required: 0-2 years

Primary Skills:

Hand on experience to QA the product following customer requirements.

Prepared test cases, testing, documenting errors (depending on the phase of the project) Checking the bug tracking system for the fixed errors.

Following the automation testing plan to prepare and execute the automation testing and verifying the automation testing results and fixing the automation cases and automation environment issues.

Candidate should have fundamental core networking skills, with basic knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues.

Ability to learn quickly and adapt to new product as organization evolves.

Additional Skills (Preferred):

0-2 years of experience in QA in the field of computer networking is plus.

Hands on experience with Cloud systems, APIs, Application and Database systems.

Hands on experience with Linux and knowledge of Operating System concepts.

Good understanding of complete software delivery cycle(worked with ticketing system, escalation management and building knowledge base for customer support organization)

Nice to have experience in Selenium.

Knowledge in SNMP Protocol.

Familiarity with IXIA Traffic Generator and its APIs for Automation.

Minimum Qualifications:

B.Tech / M.Tech / M.Sc (Computer Science/Information Technology/MCA)