Customer Support executive

Job Title: Senior Software Developer - C#

Location: Chennai (Hybrid Work Mode)

Company: Wissen Technology

About Us:

Wissen Technology is a leading technology and consulting firm committed to excellence, innovation, and customer satisfaction. We are passionate about leveraging technology to drive smart business decisions and deliver impactful insights. At Wissen Technology, you’ll join a dedicated team shaping the future of data management.

Role Overview:

We are looking for an experienced and skilled Senior Software Developer specializing in C# to join our dynamic team in Chennai. This role is ideal for candidates with a robust background in C# and ASP.Net 6 or higher, who are passionate about building scalable applications. Experience with Blazor is an added advantage. This role offers an opportunity to work in a hybrid model, balancing collaboration with flexibility. As a member of Wissen Technology, you will work closely with global clients on innovative projects that impact data management.

Key Responsibilities:

• Develop & Maintain: Design, develop, and maintain applications using C# and ASP.Net 6 or higher, ensuring high performance, security, and scalability.
• Collaborate: Work with cross-functional teams to define, design, and ship new features while adhering to best practices and company standards.
• Troubleshoot & Optimize: Identify and resolve performance issues, debug applications, and optimize code for improved performance and user experience.
• Documentation: Produce high-quality documentation to support ongoing development and knowledge transfer across teams.
• Stay Updated: Keep up to date with the latest technology trends, particularly in C# and .NET, and implement best practices as applicable.

Qualifications and Skills:

• A degree in BTech / B.E. / MTech / MCA only
• 5+ years of relevant experience in C# development.
• Hands-on experience with ASP.Net 6 and above is essential.
• Exposure to Blazor is a plus.
• Excellent problem-solving skills, with the ability to work independently or as part of a team.
• Strong communication skills, with an ability to explain technical concepts to non-technical stakeholders.
• Open to working in a hybrid setup, with availability to work from our Chennai office as required.

Why Join Wissen Technology?

• Be part of a growing team focused on data-driven innovation and quality.
• Gain exposure to global clients and complex data management projects.
• Enjoy competitive benefits, including comprehensive health coverage, paid time off, and a collaborative work environment that fosters growth.

If you're a passionate developer with the relevant skills and experience, and are eager to make an impact, we would love to hear from you!

Responsibilities

• Plan content calendar and oversee execution of all visual design projects for the content design team.

• Execute all-digital, video & print communication for Hidesign and Hidesign group of companies–The Promenade, Le Dupleix, Casablanca.

• Areas managed: Campaign shoots, Video & still photography, Video editing, Print media - ads / publication / collaterals / illustrations / web design (experience in UI/UX plus)

•Design of advertisements, in-store promotions & offers, menus, posters, tent cards, stationery design, VM props (involving print media), catalogs, booklets, brochures, e-mailers, banners and web pages for website, online offers

• Responsible for video editing.

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

MLSecured(https://www.mlsecured.com/) an AI GRC (Governance, Risk, and Compliance) is Hiring! a Backend Software Engineer 🚀

Are you a passionate Backend Software Engineer with experience in Machine Learning and Open Source projects? Do you have a strong foundation in Python and Object-Oriented Programming (OOP) concepts? Join us at MLSecured.com and be part of our mission to solve AI Security & Compliance challenges! 🔐🤖

What We’re Looking For:

👨‍💻 1-2 years of professional experience in Backend Development and Open Source projects contribution

🐍 Proficiency in Python and OOP concepts

🤝 Experience with Machine Learning (NLP, GenAI)

🤝 Experience with CI/CD and cloud infra is a plus

💡 A passion for solving complex AI Security & Compliance problems

Why Join Us?

At MLSecured.com, you'll work with a talented team dedicated to pioneering AI security solutions. Be a part of our journey to make AI systems secure and compliant for everyone. 🌟

Perks of Joining a Fast-Paced Startup:

🚀 Rapid career growth and learning opportunities

🌍 Work on cutting-edge AI technologies and innovative projects

🤝 Collaborative and dynamic work environment

🎉 Flexible working hours and full remote work options

📈 Significant impact on the company's direction and success

Here is the exciting opportunity to work with one of the top 40 Data and Analytics Company worldwide, as recognized by Gartner.

LinkedIn: InfoCepts: Overview | LinkedIn

Website: https://www.infocepts.com

WFH/WFO/Hybrid (Flexible working mode)

Location: Chennai/Bangalore/Pune/Nagpur

Responsibilities:

• Acting as MicroStrategy expert to advice customers in defining MicroStrategy Roadmap, Security guidelines and MicroStrategy architecture for Complex enterprise systems.
• Working directly with our clients, prospects and partners to deliver high quality business intelligence solutions to our customers
• Working with the management on creating project estimates and resource planning
• Developing and testing detailed functional designs for business solution components and prototypes
• Incorporate best practices and standards in metadata and report/dashboard development

Preferred Background:

• 3+ years of experience on MicroStrategy Desktop, Architect, Web
• Experience on Intelligent Cube Development, Custom widget, visualization development and implementation
• Hands of experience on Project creation, schema objects creation, Development of queries, documents & dashboards with flex based widgets
• Experience using Enterprise manager monitoring, auditing and performance tuning and VLDB settings
• Experience in development & integration which will include setting up configuration management, developing components, peer review, creating unit test plans & performing unit testing

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As Senior Front-End Developer at Meetmo, you'll be responsible for designing(converting from Figma to React UI; matching the UI design same as given in Figma by our customers), and maintaining web applications. You'll work with the development team, as well as UX/UI designers. You'll work closely with our back-end and full-stack developers to deliver consistent and reliable web experience. You'll work with our designers to improve usability for our customers and to ensure high-quality graphic standards and brand consistency. Ultimately, your work will have a direct impact on the user experience of our customers. We, at Meetmo, believe in an agile work structure and we're particularly looking for such candidates who are willing to explore rather than stick to his/her comfort zones, which will ultimately benefit employees to increase their technical knowledge in more than one field thus excelling in their career.

The technical skills we're looking for are as follows:

i. React JS

ii. SASS

iii. Tailwind CSS

iv. Redux

v. Redux-Saga

vi. Next JS

vii. Three JS

viii. Figma to React UI conversion

Note: Candidate should have an experience of a minimum of 3 years in Front-end development.

Location: Bangalore, Karnataka

Are you passionate about content and social media? Would you like to put your creativity and knowledge into practice? Are you someone who can interview random people on the street and make it entertaining? Are you the one who is skilled at shooting, editing and making videos? Are you  a real digital addict that is available part time for a duration of 6 months? Are you currently in your bachelor's degree studying business or communications? 

Then our Social Media Specialist position might be just for you! We are looking for a hungry intern with a strong interest in digital and who is ready to give 110% in a fast-paced cross-functional work environment (remote). You are flexible, curious, entrepreneurial and do not shy away from responsibilities.

A few words about us: 

India's first disruptive EdFinTech start-up for pre-teenagers- Good Good Piggy is an online piggy bank and behavioral rewards platform...doubling up as an investment channel to build financially responsible children! 

What Would You Do During Your Internship

• Create engaging reels and tiktok (and/or outsource this effectively)for our social media platforms
• Help manage the day-to-day handling of all social media channels including LinkedIn, Facebook, Twitter, Instagram, and TikTok, adapting content to suit different channels
• Manage and facilitate social media communities by responding to social media posts and direct messages
• Research and evaluate the latest trends and techniques in order to recommend improvements to increase performance of our social media platforms.
• Creating entertaining, interesting and fun reels to help increase the reach, impressions and followers of our digital audience(s). 
• Writing and creating (video) content in English and Hindi.

What Do You Need To Succeed

• You live and breathe social media
• You are a fluent English speaker and possess outstanding copywriting skills
• You have an eye for video editing and shooting, and can design visuals for social media posts (Canva)
• You take initiative and are consistently proactive
• You have a creative mind, and you are a good organizer.
• You are highly organized and detailed-oriented
• You are a team player and able to work independently.
• You are a positive person, eager to learn and grow
• It’s a big plus if you’ve already had some hands-on experience running Social Media channels for another organization
• You are available 10 hours a week, and can respond to the deliverables assigned to you proactively 
• You are interested in working in an internationally oriented environment

What Would You Get

• Access to India’s fastest-growing Fin-tech network
• Lots of room for personal and professional development
• A tall stipend of Rs. 4500/ pm
• An international team and lots of banter! 
• Experience, and an opportunity to grow within and outside our company

• Strong experience in Android UI development,
• Expertise in API implementation
• Experience in using GMAPS, FIREBASE, SQLlite
• Familiar with Android & its related technologies like Android SDK, Java.
• Experience with GIT, XML, JSON & Web Services.