Customer Support executive

Requirements:

• 7+ years in enterprise application development
• Proven track record of delivering complex digital solutions
• Advanced knowledge of React hooks, context API, and component and global state management
• Experience with atomic design, component libraries, and TypeScript
• Proficiency in React performance optimization and modern features
• Strong experience with modern .NET (6+)
• Proven track record applying Clean Architecture & Clean Code & SOLID principles & DDD patterns
• Expertise in building scalable REST APIs and microservices
• Experience with Azure Service Bus, Event Grid, and message-based architectures
• Proficiency in resources like App Insights, Function Apps, Key Vaults, and App Services
• Expertise in cloud development and deployment strategies
• Strong understanding of business needs, ability to meet them by creating cutting-edge solutions
• Brilliant communication abilities, knowing how to explain technical details and processes to a non-tech person
• Fluency in English

Nice to have:

• Test automation (Playwright/Cypress)
• Building CI/CD pipelines in Azure DevOps
• API-first development and OpenAPI specifications
• Experience with agile at scale (SAFe/Spotify)
• Proficiency with AI-powered development tools (GitHub Copilot, Cursor, etc.) to enhance productivity
• Bachelor's or Master's degree in Computer Science or a related field

 Responsibilities:

• Front-end, API, and back-end development, ensuring the successful delivery of digital solutions
• Drive innovation by staying informed about emerging technologies, industry trends, and best practices
• Collaborate with the Product Manager, UX/UI Designers, and Engineering Manager to define agile technical requirements, provide technical estimation, and prioritize backlogs based on business needs and technical feasibility
• Participate in sprint planning, backlog grooming, and release planning meetings to ensure alignment between technical implementation and product roadmap
• Participate in hands-on development activities, including coding, debugging, and troubleshooting, to deliver high-quality applications
• Design, architecture, development of digital applications, ensuring adherence to best practices, coding standards, and architectural principles
• Design scalable architectures for multi-region deployment
• Implement test automation strategies and frameworks to automate testing processes and ensure the quality and reliability of applications
• Automate test cases and integrate testing into the CI/CD pipeline
• Conduct code reviews to ensure adherence to coding standards, best practices, and architectural guidelines
• Define and implement code best practices, development standards, and documentation processes to maintain code quality and readability
• Integrate digital applications with existing digital assets, backend systems, and third-party APIs, ensuring seamless data exchange and interoperability
• Collaborate with integration teams to design and implement integration solutions that meet business requirements and architectural standards
• Communicate technical concepts and solutions to non-technical stakeholders in a clear and understandable manner

What you will do?

Project Management

• Work with the product management team to create an engineering roadmap that aligns with the product roadmap. 
• Translate engineering roadmap into executable internal projects, and own the end-to-end execution of these projects.
• Plan, execute and deliver projects as per schedule, content, and quality metrics.
• Manage the day-to-day activities of the engineering team using Agile practices.
• Keep stakeholders continually updated on the progress of projects and operations.
• Track and report engineering health metrics (such as bugs by severity, production incidents etc.)

People Management

•  Hire and mentor a team of engineers
•  Manage learning and development, and performance of your team.
•  Own, Conceptualize and Build a tech-focused team

Technical Work

•  Core stakeholder to all technical design and architecture of team.
•  Review code, test plans, and deployment plans.
•  Focus and Strengthen all aspects of reliability

What we look for?

Must Haves

• Experience in telecom messaging software systems.
• Experience in distributed and scalable systems.
• Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress.

Good to Have

• Experience in telecom messaging software systems.
• Experience in distributed and scalable systems.
• Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress

CLIENT: MNC PRODUCT-BASED COMPANY

ROLE: REACT JS

LOCATION: BANGALORE CANDIDATES ONLY APPLY.

EXPERIENCE:4 YEARS TO 7 YEARS

CTC: up to 30 LPA

NOTE: Candidates from Bangalore should only apply.

Serving notice periods (30 days)/ Immediate Joiner.

• Hands-on working knowledge and experience are required in:

.Typescript, JavaScript, HTML5, CSS

. Deep Knowledge of Frameworks like React.

.Deep Knowledge of tools like Yarn, Grunt, Gulp, npm etc.

.Knowledge of Restful APIs, JWT, and OAuth2.

.Relational Databases (PostgreSQL, MySQL, SQL, PLSQL, etc.)

.Agile Methodologies (Scrum, TDD, BDD, etc.)

.Knowledge of Benchmarking and Optimization Frameworks

.Translating designs and wireframes into high-quality and optimized code

.Knowledge of JavaScript MV-VM/MVC frameworks

.GIT/Bit Bucket, Jira, Maven/Gradle, Jenkins, Visual Studio Code.

• Experience with several of the following tools/technologies is desirable:

.Microservices Architecture

.Cloud Platforms (AWS, Azure, GCP), preferably AWS

.NoSQL Databases (Redis, Elastic Search, Mongo etc.)

.Optimizing components for maximum performance across a vast array of web-capable devices and browsers d. Knowledge of CDN will be a Bonus

• Knowledge of the following technologies is a plus:

.Other Programming Languages (Java, etc.)

. Unix/Linux environments

. Continuous Integration and Continuous Delivery Tools like Jenkins, Git, etc

• Team Name - SDET
• Skills and Stacks - Java, Spring boot, Mysql, AWS stack, HTTP/GRPC
• Project 1 line description -Will be required the folks to close the P0 E2E automation

Your Day-to-Day Tasks Include: 

Works in requirements like Engineering, Design, Development, and Deployment. All the tasks involves working with Java, SQL Server and Couchbase. 

Build and monitor data pipelines that serve 100+ websites, 150M+ unique impressions daily. Write code that can handle 4x more scale than the given requirement. 

Maintain uptime of multiple distributed web applications. 

Build data pipelines to pull data from upstream partners like Google. 

You Should Have: 

Minimum 3 years of experience with Java. 

Minimum 2 year of experience with any SQL database (MySql, MSSql, Oracle, DB2, Sybase). Minimum 3 years of experience with web development. 

Experience with any NoSql database (MongoDb, Couchbase, CouchDb, DynamoDb). Experience of designing/implementing/maintaining scalable systems. 

Experience with any cloud platform (AWS/Azure/GCP). 

Good To Have: 

Experience with BI and data reporting. 

Experience with Elastic search. 

Understanding of data warehousing. 

Experience in Node.js. 

• 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 2+ years of hands-on experience as a DevOps engineer
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
• Own site stability, performance, capacity planning, DevOps recruitment.