Customer Support executive

What You'll Do

• Responsible for achieving quarterly and annual sales quota
• Conducts sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
• Generates leads with the support of SDRs by contacting prospective clients through cold reach outs, networking and industry events.
• Qualifies new leads and determines serviceability of prospects
• Understands the communication needs of enterprise customers, and designs solutions to meet those unique business needs.
• Designs develops and delivers sales proposals and presentations on product benefits.
• Maintains all sales databases necessary to report sales activity and customer information with the support of SDRs

What you should have

• 3-8 years experience in similar roles; Experience as Account Executive or Sales Development Representative at any technical product company is a big plus!
• Flawless communication skills, both written and oral, with extensive public speaking experience
• Demonstrated ability to work solo as well as being a productive team member, making outbound reach-outs every day
• Have a strong work ethic and are eager to learn and make new connections with prospects

job Description: Travel Sales Consultant

Location: Gurgaon

Work Mode: Work From Office (WFO)

About the Role

We are looking for a dynamic and customer-focused Travel Sales Consultant to join our team in Gurgaon. The ideal candidate should have strong destination knowledge, hands-on experience in travel sales, and a passion for helping travelers find the perfect group trips and experiences.

Key Responsibilities

• Call and engage with leads generated via the website, WhatsApp, and social media platforms.
• Understand traveler preferences (destination, travel style, budget, dates, etc.) and recommend suitable group trips.
• Coordinate with the Supply Team and known vendors to source GIT Packages & Fixed Departures based on seasonality.
• Work with the Supply and Vendor teams to create rate sheets for destinations to sell to customers.
• Possess strong destination knowledge of Goa, Manali, Thailand, Vietnam, Bali, Ladakh, and Spiti.
• Manage the complete sales cycle—from lead calling, itinerary sharing, follow-ups, and payment collection to handing over final bookings to the Operations and Supply teams.
• Maintain accurate lead details, follow-ups, and conversion records in Google Sheets.
• Achieve monthly sales, conversion, and revenue targets.
• Build long-term relationships with travelers to drive repeat bookings and referrals.
• Promote add-on services such as Elite Membership, travel insurance, and flights whenever relevant.
• Share trip updates, photos, and traveler feedback to support marketing and content teams.

Qualifications & Skills

• Graduate in Travel & Tourism OR
• Minimum 2–3 years of sales experience in the travel domain (mandatory).
• Excellent communication skills in English and Hindi.
• Strong understanding of key travel destinations and group travel dynamics.
• Energetic, target-driven, and passionate about travel and customer engagement.
• Proficient with Google Sheets and basic CRM processes.

1.Drive monthly sales achievements by connecting with working professionals on phone calls.

2. Understand needs and requirements of prospects and help them select the right program

3. Develop in-depth knowledge of product features and benefits and become “go-to” resource when it comes to

product knowledge

4. Help customers understand the USPs of the program and build trust

5. Proactively follow up with prospects to help them with any additional information required for closing sales

6. Maintain detailed data of each prospect data in CRM and lead tracking tools.

§ Experience of developing web based enterprise wide applications in .NET4.5 (C#, ASP.NET), WCF, WPF, AJAX etc

§ Understanding of enterprise application development and deployment.

§ Good understanding OOPS and Design Patterns and experience of tools like Enterprise Architect.

§ Good knowledge of RDBMS design, programming and DBA concepts and experience of working in SQL Server and Oracle databases.

§ Good Design, Coding and Testing skills.

§ Knowledge and exposure to Service Oriented Architecture, Enterprise Service Bus and application Integration (using middleware).

§ Experience of working in electricity utility domain – preferably in EA/AMR/AMI/EMS/IT System Integration/ERP (for Utilities) projects

§ Mobility based software development, GPRS, GSM Knowledge of BI tools implementation.

§ Experience in mobility based applications will be an added advantage.

Responsibility 

• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.

Eligibility

• Bachelor’s degree in computer science or a similar field.
• Proven work experience as a WordPress developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git, Mercurial, and SVN.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.

As a software tester, you'll be involved in the quality assurance stage of software development and deployment. You'll conduct automated and manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a product before it gets deployed to everyday users. Your role is integral to the creation of software systems and technical products. You'll need to be familiar, or become familiar with, programming and using coding languages.

Responsibilities:

• Extensively working on Manual Testing/API Testing/Functional or UI Testing.
• Develop test strategies and test plans for projects.
• Participate in developing and reviewing the test policies for the organization.
• Defining the scope of testing within the context of every release and every software testing level or cycle.
• The use of resources in an effective way and managing the resources for software testing.
• Applying the appropriate test measurement and metrics for the software product and testing team.
• Designing test scenarios for software usability, running these tests, and preparing reports on the effectiveness and defects to the production team.

Requirements:

• Minimum 6 years-10 years of related work experience in API and Functionality testing preferably in the Payments domain.
• Ability to work in a high-performance environment.
• Must be a Graduate in B. E/BSC. IT/BCA or Equivalent.

ABOUT US 

Felicity literally means 'happiness'. We were conceived with the mission to make the world a happier place. Our core team is a mix of young startup leaders and seasoned doctors. Our mission in life is to make top-class talk therapy affordable and available anytime, anywhere to all those who could benefit from it. We strongly believe that mental health goes beyond labeled psychiatric illnesses and encompasses stress, anxiety, and other uncomfortable feelings that we have daily. We seek to spread that awareness and increase the number of people seeking therapy at the right time to improve their well-being. If you relate to the mission and it excites you to be part of an early-stage startup journey, we invite you to help us make the world happier, one life at a time. 

www.felicity.care 

https://www.felicity.care/mental-health-community/about-the-company 

https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health

https://instagram.com/felicity_care?utm_medium=copy_link">https://instagram.com/felicity_care?utm_medium=copy_link

JOB DESCRIPTION- GRAPHIC DESIGNER

Responsibilities

- Work across teams on the design requirements on an everyday basis to produce the final design 

- Guide and review Design Interns' work and ensure high quality and timely delivery

- Drive innovative ideas to portray fresh concepts for the brand

- Work with the content team to create good quality posts for social media 

- Pitch design and artwork ideas for a variety of promotional campaigns

- Keep up to date and informed on new social media trends and adapt accordingly

- Provide suggestions on layouts, sharing best practices to increase productivity and quality

- Creates medium to complex and specialized designs without supervision 

- Ensure all-around consistency (language, style, fonts, images, and brand)

- Ensure timely execution of deliverables

- Act as an active contributor to brainstorming discussions

- Creating S.M.A.R.T. strategy for our social media growth 

- Amend designs after feedback from Team/Clients

Deliverables 

- Static Posts, Infographics, Brochures

Videos - Explainer Videos, Video Editing for Reels, Animated Videos 

Skills/Qualifications 

- Advanced software skills of Adobe Creative Suite (IS A MUST) + Knowledge of Adobe After Effects and Premiere Pro for basic animation creations (IS A PLUS, NOT MANDATORY) 

- Strong sense of typography, imagery, colors, composition and visual layouts 

- Strong hands-on experience with Adobe Photoshop, Adobe Illustrator, Adobe After Effects and Adobe Premiere Pro, Articulate Storyline 360, Adobe InDesign and other similar tools 

- Excellent communication skills and can clearly articulate your ideas

- Prior experience as a Graphics Designer as well as a strong portfolio of sample projects

- Ability to translate complex information into video or other allied easy ways to communicate visually

- Strong organizational and time management skills to effectively manage completing work activities

- Must be receptive to constructive feedback

- Take ownership of QC of all the assigned work

- Must organize all design deliverables within timelines agreed upon

- Creative thinking & visualization

BONUS points if 

- You can do animation projects (Motion, Graphics, 3d, Cartoon, vector, etc.) 

- You can edit videos (Reels, Explainers, etc.)

- You have your own brand presence online in any platform 

- You are comfortable showing your face on camera, for creating reels 

- You come up with superb content ideas!

We are immediately looking for a highly creative individual who has the ability to create digital animation concepts for E-learning projects/campaigns. Will have to conceptualize & generate 'ideas'. Flash Animator would be working closely with Creative Head and Art Director to create engaging work across print & digital media.

• To design & develop a wide variety of animation shots for e-learning products.
• Design & createanimation videos and develop different kind of cartoon/character designing.
• Understand design/brand brief and coming up with visually inventive & original ideas and design (in line with client’s/brand’s objectives)
• Combine art and technology to communicate ideas through text, images and the layout. 
• Use a variety of design elements to achieve artistic or decorative effects.
• Make a strong, effective impact on learners to improve retention of information through the strong Illustration and flash animation skills.

• Thorough knowledge of Flash Animation, illustration with at least 2years of experience.
• Must have Professional knowledge of Character designing or related field required as normally acquired through completion of a Bachelor’s degree in Fine Arts.
• Drawing skills and illustration.
• Have a results-driven mind set, understanding that your work should simultaneously be beautiful and highly
• Aspired candidate must have experience in E-learning projects.
• Bachelor’s degree or diploma in interaction design, new media design or related design
• Portfolio to accompany
• Background check and reference checks required upon selection

At WITS, we blur work and play, and you get all the perks of a global company. You will get to work with a dynamic group of people, who are delivering results and working zealously across time. We love what we do, and we think you will too.

• Group Mediclaim
• Fun Saturdays
• Flexible timings
• 0% Interest Loan

CreateID8 http://createid8.com/">http://createid8.com/ (A division of Wits Interactive Pvt. Ltd)

We are a leading 360 degree communication solutions agency creating solutions that can be deployed across all mediums.

Advertising and Communication: Using creative expertise and all available marketing collaterals to provide turn-key solutions. 360° blends, which are unique and innovative, adding great value to our Customer's Brand identity. We provide Branding and Communication solutions; delivered through the latest technology using our contemporary ideation techniques. We are into brand conversations via varied channels - Corporate films, Info graphics, Print Media Solutions across technology platforms. All these translate into solutions that not only win customer praise but also gain industry recognition for their classic design. The little details matter to us. Our solutions are detailed to provide a holistic stratagem to our Clients in their branding needs. This approach involves aligning all the Marketing Collaterals to the decided Brand strategy of our Client.

We create compelling advertising campaigns and brand communication strategies to achieve your marketing objectives. Whether you want to launch new product, attract new customers or engage existing customer, we are here you help you from planning to execution.

Marketing Collaterals Print and Digital Media

Marketing Campaign Planning Advertising Campaign Planning

Creative Design: From print to digital media, we have in house team of creative people who have been designing creative that deliver long-term, impactful impressions.

Our team of creative experts is equipped with skills ranging from graphic design, photography, animation and copywriting to envision and deliver various creative solutions including graphic design, marketing collateral development, print or digital advertising, corporate rebranding and more.

Branding & Rebranding Brochures & Catalogue Design Annual Reports

Digital Creative Design Creative copywriting
http://www.witsindia.com/">http://www.witsindia.com/

http://createid8.com/">http://createid8.com/