Customer Support executive at Filo · Gurugram · 1 - 5 years · ₹1L - ₹3L / yr · Raised funding · Posted 11 Oct 2021
Requirements :- Must be Graduated or Post-Graduated.- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.- Strong phone contact handling skills and active listening.- Familiarity with CRM systems and practices.- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skills.- Ability to multi-task, prioritize, and manage time effectively.

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About the Company
We are a fast-growing consumer technology and recommerce organization focused on making high-quality refurbished smartphones accessible to customers across India. Operating at scale across online and offline channels, the company partners with multiple brands and suppliers to build a reliable, data-driven sourcing and pricing ecosystem. Innovation, operational excellence, and strong partner relationships are at the core of our business.
Role Overview
The Category Manager – Sourcing will be responsible for managing end-to-end sourcing of refurbished mobile devices. This role requires strong experience in supplier negotiations, pricing, inventory planning, and margin optimization. The ideal candidate should currently be working as a Sourcing Manager or above in a leading refurbished mobile or recommerce organization.
Key Responsibilities
Sourcing & Price Management
- Lead negotiations with sourcing partners and suppliers to achieve competitive buy prices and margins
- Drive month-on-month (MoM) category and brand-level performance metrics
- Analyze margin performance and ensure alignment with overall business targets
Inventory Planning & Forecasting
- Own SKU-level and city/store-level demand forecasting
- Ensure optimal inventory availability while controlling aging and excess stock
- Coordinate with sourcing partners to ensure timely availability of key models and launches
Partner & Performance Management
- Set and track monthly sourcing and sales targets
- Design incentive and payout structures to improve supplier performance and supply consistency
- Build long-term, scalable relationships with sourcing partners
Catalogue, Data & MIS
- Ensure accurate catalogue pricing, grading, and product information across platforms
- Track key metrics such as stock aging, sell-through, fill rate, and supplier performance
- Generate MIS reports and provide actionable insights to leadership
Eligibility & Experience
Education
- Any Graduate
Experience
- 5+ years of experience in sourcing, buying, or category management within refurbished mobiles, recommerce, or consumer electronics
- Mandatory: Currently working as a Sourcing Manager or above in a large-scale refurbished mobile organization (Cashify or equivalent ecosystem experience preferred)
Skills & Competencies
- Strong negotiation and supplier management skills
- High analytical ability with strong command of Excel and MIS reporting
- Deep understanding of refurbished mobile grading, pricing, and demand trends
- Ability to manage multiple suppliers, SKUs, and targets simultaneously
- Strong communication and stakeholder management skills
Why Join Us
- Opportunity to build and scale a high-impact sourcing category
- Work in a fast-paced, data-driven environment
- High ownership role with direct business impact
Roles and Responsibilities:
Perform detailed feature requirements analysis along with a team of Senior Developers,
define system functionality, work on system design and document the same
● Design/Develop/Improve Cogno AI’s backend infrastructure and stack and build faulttolerant, scalable and real-time distributed system
● Own the design, development and deployment of code to improve product and platform
functionality
● Taking initiative and giving ideas for improving the processes in the technology team
would lead to better performance of the team and result in robust solutions
● Writing high-performance, reliable and maintainable code
● Support team with timely analysis and debugging of operational issues
● Emphasis on automation and scripting
● Cross-functional communication to deliver projects
● Mentor junior team members technically and manage a team of software engineers
● Taking interviews and making tests for hiring people in the technology team
What do we look for?
The following are the important eligibility requirements for this Job:
● Bachelor's or Master's degree in computer science or equivalent.
● 5+ years of experience working as a software engineer, preferably in a product-based
company.
● Experience working with major cloud solutions AWS (preferred), Azure, and GCP.
● Familiarity with 3-Tier, microservices architecture and distributed systems
● Experience with the design & development of RESTful services
● Experience with developing Linux-based applications, networking and scripting.
● Experience with different data stores, data modelling and scaling them
● Familiarity with data stores such as PostgreSQL, MySQL, Mongo-DB etc.
● 4+ years of experience with web frameworks (preferably Django, Flask etc.)
● Good understanding of data structures, multi-threading and concurrency concepts.
● Experience with DevOps tools like Jenkins, Ansible, Kubernetes, and Git is a plus.
● Familiarity with elastic search queries and visualization tools like grafana, kibana
● Strong networking fundamentals: Firewalls, Proxies, DNS, Load Balancing, etc.
● Strong analytical and problem-solving skills.
● Excellent written and verbal communication skills.
● Team player, flexible and able to work in a fast-paced environment.
● End-to-end ownership of the product. You own what you develop.
About Company
Our client is a community-based marketplace for global wellness entrepreneurs (both in services and products) and consumers. They provide platform and technology to enable sustainable & holistic wellness professionals to be successful. For the consumers, they create health awareness through our enriching content and help them reach their health goals through our world-class Experts, tools, programs and products.
About the role:
As a Performance Marketing Executive, you will devise strategies and empower the company to drive usage, delight customers work towards customer acquisition and retention and grow them. Your goal will be to effectively position and promote the company across channels and drive ambitious goals of achieving a good scale of acquisitions at sustainable costs for them.
Roles & responsilibilities:
- Creating & executing effective convertible performance marketing campaigns.
- Managing budget & campaigns across all digital platforms to drive the desired return on investment.
- Scale and manage CPM and CPI campaigns across multiple channels like Google, Facebook, and affiliates.
- Plan and manage paid social media campaigns and assist content and brand teams.
- Working closely with management to discuss conversion improvement strategies, feedback & results.
- Analyzing sales funnels, trends & understanding customer behaviour.
- Research & implement marketing tools to boost our promotional efforts
- Reporting on marketing KPIs like leads, conversion rates, website traffic, ROAS, social media engagement, etc.
Requirements:
- 1-3 years of experience who has a deep understanding of all facets of content marketing.
- Experience in creating & executing successful campaigns on Facebook, Instagram & Google Adwords.
- You are a highly goal-oriented individual with good communication skills.
- Experienced in other ad platforms like Quora Ads, Reddit Ads, and others.
- Highly analytical with expertise in setting up, running, and reporting on experiments, and always sharing insights rather than just data.
- Expertise with Firebase, GTM, and Google Analytics.
- Experience in generating leads and achieving long-term sustainable growth.
- Experience in working with creative teams to give constructive feedback for performance marketing.
- A strong portfolio to demonstrate your skillset
ORGANIZATION
Launched in 2014, Oxit has continually focused on true innovation in IoT services through the creation
of solutions and products for an adaptive global business marketplace. Our diverse list of clienteles,
ranging across a multitude of industries, has grown to recognize and trust Oxit in partnering in all
aspects of Smart Technology capabilities from designing to prototyping, development and carefully
launching their ideas
ROLE
Proficient in connected objects, an IoT embedded engineer develops innovative solutions that help
users to receive, control and manage information.
Conceptualizing, designing, developing, & managing IoT end devices, middleware, interfaces, and
connectivity
RESPONSIBILITIES
PRIMARY RESPONSIBILITIES
● Analyze, discuss and understand user/business requirements
● Translate business requirements to optimizer solutions, system & firmware specifications
● Design & Implement firmware/software as per specifications and conduct unit tests
● Managing & building end devices and middleware (Gateway development)
● Connectivity solutions, protocol implementation, stack development (ex: Lora)
● Perform integration, acceptance tests, troubleshooting, and debugging
● Work in collaboration with other team members, leadership, and other departments towards
solution implementation and delivery
● Adhere to organization/project process standards and guidelines
● Handling internal (team, departments, and leadership) and external (customers & partners)
interactions
● Collaborate with and support Hardware team towards HW design & development
● Collaborate with and support Software team towards backend development, API definition &
interfacing, Mobile, Cloud, & Web application definition
SECONDARY RESPONSIBILITIES
● Researching, creating, and testing IoT solutions
● Designing platform solutions that are cloud-compatible and work with IoT applications
● Providing solutions to issues related to the connection of networks and platforms
● Contribute to improving quality, accelerating development and deployment - process improvement
and tools improvement
● Showcase ability to play different Agile roles and manage small teams
● Supporting management with client interactions and at times leading it
SKILLS
PRIMARY SKILLS
● Hands-on programming experience in C/C++/Python in Embedded/IoT environment
● Good working knowledge of Linux internals & application development
● Good working experience of RTOS & bare metal programming
● Hands-on experience in device driver development
● Hands-on experience with protocol implementation (wired & wireless)
● Experience in executing projects in an Agile/Waterfall model
● Exposure to Gateways, web/cloud computing technologies, APIs, sockets, & related tools
● Exposure to JavaScript, Node.js, and typescript is an added advantage
● Proficient in C, C++, and Python programming, Java script added advantage
● Good understanding of Linux internals, Linux System programming, and application development
on Linux
● Hands-on experience with Container technologies (LXD, Docker and/or Kubernetes)
● Working knowledge and experience implementing FUOTA, Device management
● Working knowledge of Security - Encryption, Decryption, Flash management
● Working knowledge of Web architecture, Interfacing (APIs, MQTT, etc.)
● Hands on experience with Yocto, Ubuntu Core
● Experience with R Pi or similar platforms
● Working Knowledge and experience with LoRaWan on both Gateway and Devices
● Prior experience working on IoT Gateways
SECONDARY SKILLS
● Firm understanding of IoT architecture and principles
● Knowledge of device and data security
● AWS or related cloud architecture, tools & setup, API development
● LoRa stack experience, Network gateway functionality, networking: TCP/IP, DNS, DHCP, HTTP
● ESP32 architecture, Free-RTOS experience
● Work and collaborate well with others
● Strong communication skills
● Strong analytical and problem-solving skills
WORK ENVIRONMENT
● Minimum 3 years of prior experience
with embedded, firmware, & IoT
● Available full time (40 hours a week)
● Remote working infrastructures
● Flexible remote work (work from
anywhere)
● Certain overlap with EST business hours
● Full time (Mon-Fri, 8 hrs/day)
● Agile way of working & mindset
● Team work, frequent interaction &
collaboration with team & leadership
● Collaborations & meetings through
video conferencing
● Friendly & collaborative environment
Apply only if you are Fresher to 2 Years experience and located or ready to relocate to Ahmedabad. We have 5 opening for .Net Developer.
Are you a top-notch software engineer with a creative flare, strong problem-solving skills, the drive to build extraordinary product, a solid computer science foundation, and the desire to build next generation Internet-facing applications? Come talk with us about joining our team to grow with us.
Veloxcore have been founded in 2014 and since then we are delivering highly maintainable, scalable solutions to our global clientele. We are Microsoft Partner company and we specializes in developing next-generation, cloud-based, reactive, and data-intensive applications using web technologies. We have great culture, open and collaboration focused environment, highly experienced leadership and cutting edge technology based projects. We are 100% cloud based company and being a Microsoft Partner we heavily rely on Azure for ourselves and for our clients.
Skills & Requirements
- BS or MS in Computer Science or in a relevant Engineering discipline
- Strong understanding of OOPs fundamentals.
- Proficiency in at least one modern object-oriented programming language such as C# or Java.
- Hands on experience with any server-side web frameworks: ASP.NET, ASP.NET Core, Web API.
- Experience with web technologies such as HTML5, CSS3, jQuery.
- Experience with test-driven development, continuous integration.
- React/AngularJS, REST API, Grunt/Gulp/webpack, MS SQL would be an asset.
- Experience with Git or similar source-control.
Duties and Responsibilities
- Development: Work alongside product architects and senior developers to build (design, develop, test) new features for Vital Objects. Deliver thoroughly tested and functional code.
- Design: Working with team members, understand business requirements and participate in software design.
- Research: Work with development team in the implementation of new technologies and components. Find new solutions to help solve problems – new and old.
- Debugging: Work on production issues as required.
- Provide accurate estimates of work effort and be accountable to those estimates.
Who you are
- Enthusiastic about developing the best software available and providing the ultimate customer experience.
- Interested in staying current by applying new technologies.
- Able to work in a collaborative environment with a willingness to share your ideas.
- Able to work independently on modules and complete tasks with high quality, but unafraid to seek out suggestions from other team members.
- Excited to work on cutting-edge technology!
Some of our job benefits
- Best hardware money can buy.
- Microsoft Azure credits each month to try and learn Azure services.
- Fortnightly sessions by colleges on bleeding edge technologies.
- Modern spacious open office with flexible seating arrangement.
- Lively work environment with no hierarchy.
- Of Course, work environment is amazing, so are the projects.
- Lead the tech team on daily project development including legacy system refactor and new feature implementation
- At least 4+ years of people management experience.
- Design, build and maintain our trading systems that deal with trade matching, accounting, financial reporting, liquidity, and risk management.
- Articulate a long-term vision for maintaining and scaling our trading systems.
- Liaise with business, product team members, and senior leadership to turn our product and technical vision into a tangible roadmap.
Minimum Qualifications:
- Experience in leading a team to design and build services that are highly scalable and robust.
- 5+ years of professional experience with at least one of the following languages: Go (preferred).
- Solid knowledge of multithreading, enterprise integration pattern, microservice.
- Fluent English speaker.
- Bachelor's degree in a technical field
Nice to have:
- Full-stack experience: knowledge of Javascript React, IOS and Android app development.
- Knowledge of Ethereum-like blockchains.
- Experience in crypto exchange development.
- Experience in building systems in the finance industry.
- Familiar with DevOps work with AWS or GCP
Conditions:
- Do something meaningful; Be a part of the future of financial technology and the no.1 company in the industry
- Fast-moving, challenging and unique business problems
- International work environment and flat organization
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers mid-career
- Competitive salary
- Flexible working hours, Casual work attire
TM1 Lead Engineer
Job Description:
The Lead Engineer should have good communication skills and is able to work with colleagues in Change delivery and Finance Users.
The Lead Engineer should have a very good understanding of Financial Statements.
As the Lead Engineer you might be working across different projects simultaneously 9+ Years TM1 Development experience Expertise in developing end to end solutions from ground up in TM1 Ability to design secure, scalable, configurable and modular solutions Expertise in applying optimisations both for performance and configuration Highly proficient in all aspects of TM1 development and Infrastructure
|| Expert in IBM Planning Analytics 2.0 Expert in development on PAW and PAX Highly proficient in developing TM1 Rest API based solutions Strong knowledge of MDX, SQL, Excel, Visual Basic, relational databases Must have good verbal communication skills
– Ability to work across geographies
A self-motivated, confident team player who leads by example and provides guidance to others DevOps and Agile engineering practitioner, test driven development Excellent communication skills & team player
- Responsible for development of new highly-responsive, web-based user interface
- Construct visualizations that are able to depict vast amounts of data
- Work and collaborate with the rest of the engineering team
- Work with product team and graphic designers
- Learn and understand user interactions
- Develop a flexible and well-structured front-end architecture, along with the APIs to support it










