Customer Support executive

TECHNICAL MANAGER

Department: Product Engineering Location: Noida/Chennai

Experience: 12+ years with 2+ years in a similar role

Job Summary:

We are looking for an inspiring leader to lead a dynamic R&D team with a strong “Product & Customer” spirit. As an Engineering Manager, you will be responsible for the entire process, from design and specification to code quality, process integration and delivery performance

Key Responsibilities:

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Collaborate closely with Product Management teams to design and develop business modules.

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As a manager, coordinate a diverse team and ensure collaboration between different departments. Empathetic and fair yet demanding management with particular attention to operational excellence.

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Actively participate in resolving technical issues and challenges that the team encounters during development and escalated client implementation and production issues

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Anticipate technical challenges and work to address them proactively to minimize disruptions to the development process. Guides the team in making architectural choices

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Promote and advocate for best practices in software development, including coding standards, testing practices, and documentation.

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Make informed decisions on technical trade-offs and communicate those decisions to the team and stakeholders.

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Be on top of critical client/ implementation issues and keep stakeholders informed.

PROFILE

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Good proficiency overlaps with technologies like: Java17, Spring, SpringMVC, RESTful web services, Hibernate, RDBMS, Spring Security, Ansible, Docker, Kubernetes, JMeter, Angular.

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Strong experience in development tools, CI/CD pipelines. Extensive experience with Agile.

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Deep understanding of cloud technologies on at least one of the cloud platforms AWS, Azure or Google Cloud

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Strong communicator with ability to collaborate cross-functionally, build relationships, and achieve broader organizational goals.

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Proven leadership skills

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Product development experience preferred. Fintech or lending domain experience is a plus.

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Engineering degree or equivalent.

Responsibilities

• Our Site reliability engineers work on improving the availability, scalability, performance, and reliability of enterprise production services for our products as well as our customer’s data lake environments.
• You will use your expertise to improve the reliability and performance of Hadoop Data lake clusters and data management services. Just as our products, our SRE are expected to be platform and vendor-agnostic when it comes to implementing, stabilizing, and tuning Hadoop ecosystems.
• You’d be required to provide implementation guidance, best practices framework, and technical thought leadership to our customers for their Hadoop Data lake implementation and migration initiatives.
• You need to be 100% hand-on and as a required test, monitor, administer, and operate multiple Data lake clusters across data centers.
• Troubleshoot issues across the entire stack - hardware, software, application, and network.
• Dive into problems with an eye to both immediate remediations as well as the follow-through changes and automation that will prevent future occurrences.
• Must demonstrate exceptional troubleshooting and strong architectural skills and clearly and effectively describe this in both a verbal and written format.

Requirements

• Customer-focused, Self-driven, and Motivated with a strong work ethic and a passion for problem-solving.
• 4+ years of designing, implementing, tuning, and managing services in a distributed, enterprise-scale on-premise and public/private cloud environment.
• Familiarity with infrastructure management and operations lifecycle concepts and ecosystem.
• Hadoop cluster design, Implementation, management and performance tuning experience with HDFS, YARN,
• HIVE/IMPALA, SPARK, Kerberos and related Hadoop technologies are a must.
• Must have strong SQL/HQL query troubleshooting and tuning skills on Hive/HBase.
• Must have a strong capacity planning experience for Hadoop ecosystems/data lakes.
• Good to have hands-on experience with – KAFKA, RANGER/SENTRY, NiFi, Ambari, Cloudera Manager, and HBASE.
• Good to have data modeling, data engineering, and data security experience within the Hadoop ecosystem.Good to have deep JVM/Java debugging and tuning skills.

HealthPlix is a digital health company with a vision to enhance the experience of treating and managing your patients, including those with chronic conditions such as diabetes. We help improve patient retention by providing a platform for clinics to have more meaningful communication with patients. At the same time, we also provide clinics with the benefits of digital practice, such as understanding data-driven insights on the performance of the clinic's practice.

Currently, at its growing stage, a stint with HealthPlix Technologies will allow you to work with a dynamic & young organization with a vision to transform the healthcare sector. You will also gain an understanding of how the healthcare sector in India works and the changes through which the Indian healthcare sector is going through.

HealthPlix is looking for talented and competitive ‘Business Development Manager/Executive who thrive to become sales champions. The role will require you to visit doctors of single and multi-speciality clinics and enable them to digitize their clinics.If you want to make an impact in the Healthcare industry and be a part of the digital revolution then HealthPlix is the right place for you.

In the role of BDM, the employee will play a pivotal role in achieving our ambitious Doctor acquisition and revenue growth objectives.

• Understand needs and requirements; build a strong relationship with doctors
• Visit the assigned market territory to conduct demos for users (doctors) and manage deal closure
• Building sales pipeline by acquiring new and converting competition user
• Rigorous & structured follow-ups with Doctors to ensure sales closure
• Provide in-depth platform training to the doctors and clinic staff
• Close sales and achieve monthly and quarterly targets
• Maintain and expand your database of prospects through referral channel

• Excellent communication skills(English & Regional language preferred) with a focus on driving a sales
• Plan and travel extensively across the assigned territory & upcountry if required
• Strong people skills with high customer-centricity
• Good technical understanding of the product
• Strong listening, presentation & time management skills
• Any bachelor's / Master's degree

• Lucrative monthly incentive and R&R programs
• Free medical insurance from the company
• Day shift (10.30 am to 7.30 pm)
• 6 days Working 1 day off (Sunday)

Responsibilities

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Rest Frameworks)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery

• Good understanding of React JS, Redux, Styled Components.
  
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.