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Customer Support executive
at Filo
Customer Support executive
Filo's logo

Customer Support executive

Swaja Bajaj's profile picture
Posted by Swaja Bajaj
1 - 5 yrs
₹1L - ₹3L / yr
Gurugram
Skills
Customer Support
Customer Service
Communication Skills
Client Management
Responsibility- Manage large amounts of incoming phone calls.- Identify and assess customers- needs to achieve satisfaction.- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents.- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.

Requirements :- Must be Graduated or Post-Graduated.- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.- Strong phone contact handling skills and active listening.- Familiarity with CRM systems and practices.- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skills.- Ability to multi-task, prioritize, and manage time effectively.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Filo

Founded :
2020
Type :
Products & Services
Size :
5000+
Stage :
Raised funding

About

On demand teachers for Maths, Science, CBSE, NCERT, IIT JEE, NEET & Class 6 to 12, Online doubt solving platform, clear your doubts instantly over Video call, type question to get instant doubt clearance from qualified teachers for free.

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Mohit Wadhwa
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Arfa Kamal
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Swaja Bajaj
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Racheal Singh

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Partially remote


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We are seeking an experienced Java Architect to lead the design and evolution of scalable, cloud-native, microservices-based platforms. This role requires deep expertise in distributed systems, Domain-Driven Design (DDD), multi-tenant architectures, and event-driven systems.

As a Java Architect, you will define technical vision, drive architectural decisions, establish engineering standards, and mentor development teams while ensuring scalability, resilience, security, and performance across the platform.


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Architecture & Design

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  • Design scalable, resilient, and high-performing multi-tenant platforms with strong tenant isolation and configurability.
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  • Apply Domain-Driven Design (DDD) principles to define bounded contexts, aggregates, domain models, and integration patterns.
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Technical Leadership

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  • Review and validate architectural decisions, design documents, and critical code.
  • Drive coding excellence through clean architecture principles, SOLID design, TDD, and code review best practices.
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Cloud & Platform Engineering

  • Design cloud-native solutions leveraging AWS services and containerized deployments.
  • Define strategies for API management using API Gateways such as Kong.
  • Architect CI/CD pipelines, container strategies (Docker), and orchestration using Kubernetes.
  • Ensure observability through logging, monitoring, and tracing using ELK Stack, Datadog, Prometheus, or similar tools.

Performance, Security & Scalability

  • Architect for high availability, disaster recovery, and fault tolerance.
  • Conduct performance tuning and scalability planning.
  • Ensure secure design principles across services and integrations.
  • Make architecture trade-offs balancing scalability, cost, maintainability, and performance.

Collaboration & Stakeholder Engagement

  • Work closely with Product, DevOps, QA, and Engineering teams to align technical solutions with business goals.
  • Communicate complex architectural concepts to technical and non-technical stakeholders.
  • Participate in roadmap planning and technology strategy discussions.


Required Skills & Experience -

  • 8+ years of professional software development experience with strong expertise in Java and Spring Boot.
  • Proven experience architecting large-scale distributed, microservices-based systems.
  • Deep expertise in Event-Driven Architecture and messaging platforms like Kafka, RabbitMQ, etc.
  • Strong hands-on experience with Domain-Driven Design (DDD) in complex enterprise systems.
  • Experience designing multi-tenant SaaS platforms.
  • Strong knowledge of AWS and cloud-native architecture principles.
  • Experience with API Gateway solutions (Kong or similar).
  • Hands-on expertise in SQL/NoSQL databases (Postgres, Oracle, MongoDB, Cassandra, Redis, etc.).
  • Strong experience with Docker and Kubernetes in production environments.
  • Expertise in system design, scalability patterns, and performance optimization.
  • Strong problem-solving skills with the ability to evaluate architectural trade-offs.
  • Excellent communication and leadership skills.


Good to Have

  • Experience building internal engineering platforms.
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Navi Mumbai, Mumbai, Thane
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We are looking for a motivated and detail-oriented Junior Façade Designer to support the façade design team in drafting, documentation, and technical coordination. This role is ideal for recent graduates or early-career professionals eager to build a strong foundation in façade systems, materials, and design standards while working closely with senior designers.

Key Responsibilities & Accountabilities

Drawing & Documentation Support

  • Assist in preparing initial drafts of façade drawings and technical documentation under the guidance of senior team members.
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Technical Learning & Application

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Team Collaboration

  • Support the façade design team with day-to-day project-related tasks.
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Wendor innovation Pvt Ltd
Gurugram
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skill iconJavascript

At Wendor, we’re transforming the vending industry in India with our in-house designed, tech-enabled smart vending machines — already live in 70+ cities and expanding rapidly. We’re a focused, fast-growing team where everyone takes ownership and moves with purpose.


We are looking for a Senior Software Engineer to take end-to-end ownership of the software powering Wendor’s smart vending machines. In this role, you will architect and develop robust full-stack applications, integrate low-level systems on Linux, and lead a team of engineers to build scalable, real-time software solutions.

Your work will directly impact how users interact with our machines across 70+ cities. This is a hands-on role where you’ll collaborate with cross-functional teams, solve complex technical challenges, and contribute to innovations that push the boundaries of smart retail automation.


Key Responsibility:

● Develop and maintain full-stack applications (using technologies Node.js, React) to support Wendor's smart vending ecosystem, ensuring seamless frontend and backend functionality.

● Work on low-level integrations with vending hardware, optimizing performance and stability on Linux-based systems.

● Build and manage scalable backend services and RESTful APIs to handle real-time data, payments, and machine operations.

● Lead and mentor a team of 3–4 software engineers, conducting code reviews, guiding technical decisions, and ensuring timely deliveries.

● Write efficient SQL queries and manage data flow between services and databases to ensure reliability and responsiveness of the platform. ● Ideate, prototype, and implement new features, tools, or automations to improve product performance and internal processes.

● Collaborate with cross-functional teams including hardware, product, design, and operations to deliver integrated solutions.

● Ensure system reliability, performance, and uptime for software running on live vending machines across India.

● Maintain code quality through unit tests, integration tests, and E2E testing practices, following modern software engineering standards.

● Stay updated with emerging tech trends to help Wendor innovate faster and smarter.


Requirements:

● Proven experience as a Senior Software Engineer or similar role.

● Strong customer-centric mindset with a commitment to product excellence.

● Expertise in full-stack development (frontend + backend technologies).

● Ability to write clean, maintainable, and well-documented code.

● Passion for innovation, scalability, and problem-solving.

● Location- Gurugram(On-site).

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a digital first, multi-brand consumer goods company
a digital first, multi-brand consumer goods company
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About

We are a digital first, multi-brand consumer goods company owned and operated under one house, with each of its brands working together toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace.

The founders of Mosaic, Revant and Dhyanesh have more than a decade of experience building, advising and investing in consumer brands. This has allowed them to understand the Indian consumer in a level of detail about their health, habits, and more.

The business is creating a family of purposeful brands with products that solve a particular
problem for a small segment of people. Each brand provides the essentials to make an individual segment of people lead a graceful life full of purpose and wellbeing. Each brand offers high quality, responsibly-made products that are inviting and easy to use, paired with access to ongoing guidance and support.

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As the lead for the frontend development team, you will be the sole owner of the
entire FE development cycle for our consumer facing web products in ReactJS. Also, you will be responsible for shaping up the entire system for scale and collaborating intensively with the backend and design teams to create the best consumer experiences. You would also need to control the mobile app development lifecycle on ReactNative.

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- Overlook development of all user-facing products in React
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- Optimize components for maximum performance across a vast array of web-capable devices and browsers
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Requirements

- 4+ years ​of experience building frontend for ​consumer facing​ products
- 2+ years​ on ​ReactJS ​for consumer facing products
- 1+ years ​of ​Team Lead/Management ​experience
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- Experience with ​NodeJS​ for Server Side Rendering/coordinating with the backend team for API requirements
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Brown Living
at Brown Living
2 candid answers
Saurabh Nigam
Posted by Saurabh Nigam
Mumbai
4 - 7 yrs
Best in industry
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MySQL
Bitbucket
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Designation: Tech Lead

● Location: Bandra West, Mumbai, India

● Position Type: Full-time, Permanent


Company Description

Brown Living (www.brownliving.in) is a platform focused on making Sustainable Living Easy, Accessible, and Affordable. As India's first plastic-free marketplace, we promote a sustainable and earth-friendly lifestyle. Our team curates a wide range of everyday-use products that are

ethically sourced and promote minimal waste. We support artisan groups and sustainable brands dedicated to creating a positive environmental impact. Through our platform, we are building India's largest ecosystem for sustainable living and empowering artisans, women entrepreneurs, and innovators to combat plastic pollution.


Role Description

The Tech Lead is responsible for providing technical leadership and direction to the technology team. This role involves overseeing technology projects, setting the technology strategy, and ensuring the smooth operation of digital assets. The ideal candidate will have a strong technical

background and the ability to translate business requirements into technical solutions.


Key Responsibilities:

■ Lead and manage the technology team (currently outsourced).

■ Oversee all technology-related projects and initiatives, ensuring timely delivery and adherence to quality standards.

■ Develop and implement the technology strategy and roadmap aligned with business goals.

■ Manage the development, maintenance, and optimization of the website, e-commerce platform, and other digital assets.

■ Ensure technology solutions are scalable, reliable, secure, and compliant with industry standards.

■ Collaborate with cross-functional teams to understand their technology needs and provide effective solutions.

■ Stay up-to-date on emerging technologies and industry trends to identify opportunities for innovation.


Key Result Areas (KRAs):

● Successful delivery of technology projects within budget and timeline.

● Improved website and e-commerce platform performance and user experience.

● Enhanced system reliability, security, and scalability.

● Effective collaboration with cross-functional teams to meet business objectives.

● Development and implementation of a robust technology roadmap.

● Increased efficiency and productivity of the technology team.


Required Qualifications and Skills:

● Bachelor's degree in computer science engineering, or a related field.

● Proven experience in a technical lead role.

● Strong technical expertise in web development, e-commerce platforms, and related technologies.

● Ability to translate business requirements into technical solutions.

● Excellent project management and organizational skills.

● Strong leadership and team management abilities.

● Problem-solving and analytical skills.

● Ability to stay up-to-date with emerging technologies.

● Tech Stack:

○ Frontend: Angular 18

○ Backend: Nodejs

○ Database: MySQL

○ AWS: S3, ECS, Lambda etc


Note: This role offers an exciting opportunity for a young professional who is passionate about technology and making a positive impact in the sustainability space. Based in Mumbai, India, the successful candidate will join a collaborative and passionate team dedicated to driving innovation and positive change at Brown Living.


How to Apply:

Interested candidates can apply online via the job application form available here - https://docs.google.com/forms/d/e/1FAIpQLSdgb8MMrZX0STJb1Nt63jizdYccAxTQWbAmFAt4YcoAJBJlmg/viewform


Read More:

1. Website - https://brownliving.in/

2. About Brown Living’s Mission & Vision - https://brownliving.in/pages/about-us

3. Meet the Brown Living Team - https://brownliving.in/pages/our-team

4. Work with Us - https://brownliving.in/pages/work-with-us

5. The Brown Lens Curation Method - https://brownliving.in/pages/the-brown-lens

6. Brown Living’s Impact - https://brownliving.in/pages/our-impact-plastic-free-carbon-neutral-shopping

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Spectar Group
Mansi Dixit
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Uniphore Software Systems
Basavaraj C
Posted by Basavaraj C
Bengaluru (Bangalore), Chennai
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Responsibilities

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  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Develop and manage well-functioning databases and applications
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  • Test software to ensure responsiveness and efficiency
  • Troubleshoot, debug and upgrade software
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Proven experience of 4 to 7 years as a Software Engineer

Experience developing cloud SaaS solutions

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Strong knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js)

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Experience in building real time solutions is a plus

Degree in Computer Science, Mathematics, or similar field

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digital lending platform
digital lending platform
Agency job
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  • Mobile apps architectures knowledge.
  • Good understanding of BLoC, RxDart, Clean Architecture and SOLID.
  • Experience in using native Android or iOS code in Flutter project.
  • Experience with the REST integrations is the must.
  • Figma experience is the advantage.
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ZenOnco
at ZenOnco
1 video
2 recruiters
Dimple Parmar
Posted by Dimple Parmar
Mumbai
2 - 7 yrs
₹5L - ₹9L / yr
Business Development
Inside Sales
Channel Sales
Sales
Telesales
+2 more

Patient Care manager:

Salary: 4-9 LPA

 

About ZenOnco.io:

 

https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).

To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.

We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.

We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.

Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction

 

 

Roles and responsibilities:

 

* Educate the patient on offerings of ZenOnco.io

* In-bound sales to drive conversions from leads

* Customer interaction and correspondence

* Making on call appointments to talk to existing and potential clients

* Persuading clients to buy your company’s services

* Providing an after-sales service

* Keeping records of sales and customers

* Reporting information back to head office about customer needs

* Patient medical data collection

* Process mapping from case initiation to delivery of consultation

* Collaborate across teams to ensure quality and coordinate care delivery

* Working with the tech/product team to optimize operations

* Identify key areas of improvement in patient facing operations of the company and proposing strategies to enable

* Responsible for managing patient relations and complaint activity.

* Liaison between patients, their families, and the organization's physicians, departments and administration.

* Ensures thorough and timely resolution of patient issues, concerns, and complaints.

 

To be a healthcare salesperson, you’ll need:

* Excellent sales and negotiation skills

* Strong communication and networking skills

* Good planning and organizational skills

* Self-motivation, drive and initiative

* An outgoing and confident approach

* Commercial and business awareness

* The ability to understand and present clinical data

* The flexibility to cope with frequent changes in products and healthcare systems

 

Education and Experience:

 

* Graduate or Post Graduate in healthcare education (Preferred)

*Experience as patient manager: 2+ years

*Experience in healthcare industry: 2+ years (Preferred)

 

You will get:

 

* Some of the best people to work with (founders are IIM graduates and investment banker)

* An opportunity to make a difference in the lives of millions of cancer patients across the globe

* A great learning environment and opportunity to grow

 

 

Read more
Serosoft Solutions
at Serosoft Solutions
2 recruiters
Pallavini Londhe (Hiring for Sr. Software Developer )
Posted by Pallavini Londhe (Hiring for Sr. Software Developer )
Indore
3 - 7 yrs
₹5L - ₹10L / yr
Core Java
Apache Tomcat
skill iconJava
Hibernate (Java)
Spring
+1 more
Dear Candidate, As a Senior Java Engineer/ Module Lead at Serosoft, you are required to develop applications/modules for our cutting-edge Software Products by using Struts, Spring and Hibernate Platforms, and latest technologies. We are seeking Java Engineers having a minimum 2 years of Experience in Struts, Spring and Hibernate Platforms. Interested candidates can mail their updated Resume at [email protected] call at 0731-4010755 Key Activities: • Design and implementation of innovative enterprise JAVA and J2EE applications • Ensuring competencies with SDLC processes, Design Patterns, POC development, Environments setup etc. • Employing of best development practices that ensure high quality delivery and easy maintainability of code Key Skills: • Proficiency in Java Programming • Skilled in Object Oriented Programming • Extensive exposure to Spring, Hibernate and open source frameworks • Hands on experience with Core Java, IO, Collections, REST web services, Servlets, JSP, Spring, Design Patterns, Apache Tomcat, SQL • Excellent problem solving, debugging and troubleshooting skills. • Understanding of Best Practices and Design Patterns • Exposure to Build and Deployment processes • Hands on Team Management Why is this the Coolest job for You? • Opportunity to be a part of high growth culture in a dynamic Company • Opportunity to be a part of an innovative Products Company • High performance rewarded by exciting remuneration and perks • Opportunity to learn and grow every day About Serosoft: We are a leading educational software and solutions company, promoted by a dynamic team of erstwhile I-Bankers, US graduates and MBA’s. We are part of the prestigious 50-year old Hindustan Group of Companies (www.hindustangroup.com). Our out-of-the-box and customized solutions are helping scores of institutions and corporates - globally- overcome their educational and learning challenges and to drive innovation. PS: We have been declared the Company of the Year - 'ERP for Education' by a leading IT Magazine. Please check: http://www.siliconindia.com/magazine-articles-in/EP_Solutions_In_Education_Academia_ERP-LBDY50638784.html You can also refer us some good candidates, as we have multiple openings in the same.
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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