Customer Support executive

Exp: 5-10 Years

CTC: up to 20 LPA

Location: Bangalore

Requirements :-

• Minimum of 5 years of SEO experience, with a strong focus on technical SEO.
• In-depth knowledge of the news industry, with the ability to interpret market changes and adapt strategies accordingly.
• Proven ability to communicate effectively with both technical and non-technical stakeholders, balancing SEO impact with user experience and audience growth.
• Experience utilizing top industry SEO tools, including Google Search Console, Screaming Frog, Botify, and Ahrefs.
• Strong understanding of Schema.org, HTML, CSS, JavaScript, HTTP status codes, and web standards.

• Proficient in Solidity programming language
• Experience with wallet integrations
• Experience with ethers.js/web3.js
• Experience with Nodejs
• Experience with upgradable contracts, dynamic contracts, and factory contracts
• Design and develop smart contracts and decentralized applications on Ethereum, Polygon and Tron
• Excellent knowledge of various token standards like ERC20, ERC721 and ERC1155
• Write end-to-end unit tests for all smart contracts

ORAI is a Global Conversational AI Platform to build 1:1 instant conversations with customers over text, Voice, and Messenger apps. ORAI is a result of highly experienced and driven experts who understand AI, ML, Design Thinking, and Robotics.

We Experience the future of customer interaction with our AI Chatbot featuring conversational machine learning—providing intelligent, natural language conversations, personalized user experiences, and continuous improvement in understanding and responding to user queries, all tailored to enhance customer engagement and satisfaction.

We Are introducing our cutting-edge AI Chatbot—an advanced virtual assistant designed to provide instant customer support, personalized interactions, and streamlined workflows. With natural language processing, multichannel integration, and scalable capabilities, our AI Chatbot revolutionizes user engagement, offering data-driven insights and boosting overall operational efficiency for businesses of all sizes.

Position: Sales Executive/BDE

Location: Bangalore

Type: Full-time

Requirements:

● 1-2 years in outbound focused sales position desired; customer-oriented background required (sales, support, customer service) in B2B SAAS preferably

● Bachelor’s degree in business, marketing, or related field

● Excellent communication and interpersonal skills

● The ability to generate leads independently.

● Willingness to learn and apply the fundamentals of the BANT/MEDDIC Sales process approach ● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision

● Knowledge of the AI industry and emerging technologies

Key Responsibilities:

● Prospecting: As an SDR you will be responsible for identifying and qualifying high-potential customers via cold calling, networking, and e-mail, as well as utilizing Internet information sources to build and maintain a lead development pipeline.

● Lead Generation and Nurturing: You will follow up with qualified leads and build a relationship with them, answering their questions and providing helpful information to move them closer to a buying decision.

● Sales Enablement: You will work closely with the sales team to understand their needs and help them be more effective in closing deals. This can involve creating sales collateral, providing market insights, and organizing training sessions.

● Data Management: You’ll be responsible for keeping accurate and up-to-date records of all their activities and interactions with potential customers. This data is used to inform the sales process and improve overall performance.

● Pipeline Management: You will be managing the pipeline of leads and ensuring that it is always full of high-quality prospects

We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• 
  

If you are a passionate MERN Stack Developer looking for an exciting opportunity to work on challenging projects and be part of a talented team, we would love to hear from you. Please submit your application, including your resume and portfolio, highlighting your relevant experience and projects.

Position - RoR Developer

Responsibilities - 

Candidate should 

• Write clean, maintainable and efficient code
• Design robust, scalable and secure features
• Contribute in all phases of the development lifecycle
• Follow best practices (test-driven development, continuous integration, SCRUM, refactoring and code standards)
• Drive continuous adoption and integration of relevant new technologies into design.

Skills -

• Proven work experience in software development
• Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and JQuery
• Experience developing highly interactive applications
• A firm grasp of object oriented analysis and design
• Passion for writing great, simple, clean, efficient code
• Good knowledge of relational databases
• Working knowledge of NoSQL databases

Experience - 3 years of experience as a Ruby on Rails developer

Primary Duties and Responsibilities 

• Experience with Informatica Multidomain MDM 10.4 tool suite preferred
• Partnering with data architects and engineers to ensure an optimal data model design and implementation for each MDM domain in accordance with industry and MDM best practices
• Works with data governance and business steward(s) to design, develop, and configure business rules for data validation, standardize, match, and merge
• Implementation of Data Quality policies, procedures and standards along with Data Governance Team for maintenance of customer, location, product, and other data domains; Experience with Informatica IDQ tool suite preferred.
• Performs data analysis and source-to-target mapping for ingest and egress of data.
• Maintain compliance with change control, SDLC, and development standards.
• Champion the creation and contribution to technical documentation and diagrams.
• Establishes a technical vision and strategy with the team and works with the team to turn it into reality.
• Emphasis on coaching and training to cultivate skill development of team members within the department.
• Responsible for keeping up with industry best practices and trends.
• Monitor, troubleshoot, maintain, and continuously improve the MDM ecosystem.

Secondary Duties and Responsibilities

• May participate in off-hours on-call rotation.
• Attends and is prepared to participate in team, department and company meetings.
• Performs other job related duties and special projects as assigned.

Supervisory Responsibilities

This is a non-management role

Education and Experience

• Bachelor's degree in MIS, Computer Sciences, Business Administration, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor's degree.
• 5+ years of experience in implementing MDM solutions using Informatica MDM.
• 2+ years of experience in data stewardship, data governance, and data management concepts.
• Professional working knowledge of Customer 360 solution
• Professional working knowledge in multi domain MDM data modeling.
• Strong understanding of company master data sets and their application in complex business processes and support data profiling, extraction, and cleansing activities using Informatica Data Quality (IDQ).
• Strong knowledge in the installation and configuration of the Informatica MDM Hub.
• Familiarity with real-time, near real-time and batch data integration.
• Strong experience and understanding of Informatica toolsets including Informatica MDM Hub, Informatica Data Quality (IDQ), Informatica Customer 360, Informatica EDC, Hierarchy Manager (HM), Business Entity Service Model, Address Doctor, Customizations & Composite Services
• Experience with event-driven architectures (e.g. Kafka, Google Pub/Sub, Azure Event Hub, etc.).
• Professional working knowledge of CI/CD technologies such as Concourse, TeamCity, Octopus, Jenkins, and CircleCI.
• Team player that exhibits high energy, strategic thinking, collaboration, direct communication and results orientation.

Physical Requirements

• Visual requirements include: ability to see detail at near range with or without correction. Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

• The duties of this position are performed through a combination of an open office setting and remote work options. Full remote work options available for employees that reside outside of the Des Moines Metro Area. There is frequent pressure to meet deadlines and handle multiple projects in a day.

Equipment Used to Perform Job

• Windows, or Mac computer and various software solutions.

Financial Responsibility

• Responsible for company assets including maintenance of software solutions.

Contacts

• Has frequent contact with office personnel in other departments related to the position, as well as occasional contact with users and customers. Engages stakeholders from other area in the business.

Confidentiality

• Has access to confidential information including trade secrets, intellectual property, various financials, and customer data.

Job Description

We are looking for a Social Media Ads Manager. The candidate is responsible for planning social media calendars, creating social media posts, and assisting the social media team with brainstorming campaigns. Alongside the Candidate should be able to execute as well as review performance of the ads being published. The candidate should be able to tweak Ads based on performance requirements.

Candidate must have excellent knowledge of various social media platforms and should know how to optimize ads. A good Ads Manager will have the ability to curate creative campaign ideas with analytical skills to create successful posts and content.

Responsibility

• Perform Cosmetics industry research to identify trends and industry needs and interests
• Utilize existing data and insights to inform potential Campaigns
• Create advertising plans and content to reach those demographics
• Design and prepare advertisements as needed
• Developing advertising strategies to increase buyer interest in products
• Hands on experience with performance campaigns on Facebook, Instagram , Twitter Ads
• Hands-on experience with performance campaigns on Google Ads (Search, Shopping, Dynamic Ads, YouTube)
• Experience with Social platforms like Facebook Ads Manager, Twitter Ads, LinkedIn Ads, preferred but not mandatory.
• Perform analysis, generate insights and recommend actionable optimizations.
• Creating or suggesting ad copy and assets, and uploading to the various platforms
• Set-up Retargeting Pixels and Audience targeting across Paid Social & Paid Search platforms.
• Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead, including updates to social media marketing, attribution
• Test advertising ideas repeatedly and often to measure effectiveness
• Research market and draw meaningful conclusions from data

Role Requirement

• Excellent knowledge of social media platforms.
• Knowledge of analytical tools.
• Creative mind-set.
• Ability to multitask.
• Ability to work in a team.
• Prior experience with marketing or social media in a Design/Digital Agency or Media House.

About the company:

MEAN Stack Developer

• Must have minimum 2+ Years of experience on Mongodb, Express JS, Angular and NodeJS
• Must have been working on mobile and web applications
• Must have excellent verbal and written communication skills.
• Added advantage with work on Hybrid framework like Ionic
• Added advantage if worked in Game Projects

• Actively engage with internal business teams to understand their challenges and deliver robust, data-driven solutions.
• Work alongside global counterparts to solve data-intensive problems using standard analytical frameworks and tools.
• Be encouraged and expected to innovate and be creative in your data analysis, problem-solving, and presentation of solutions.
• Network and collaborate with a broad range of internal business units to define and deliver joint solutions.
• Work alongside customers to leverage cutting-edge technology (machine learning, streaming analytics, and ‘real’ big data) to creatively solve problems and disrupt existing business models.

In this role, we are looking for:

• A problem-solving mindset with the ability to understand business challenges and how to apply your analytics expertise to solve them.
• The unique person who can present complex mathematical solutions in a simple manner that most will understand, including customers.
• An individual excited by innovation and new technology and eager to finds ways to employ these innovations in practice.
• A team mentality, empowered by the ability to work with a diverse set of individuals.

• A Bachelor’s degree in Data Science, Math, Statistics, Computer Science or related field with an emphasis on analytics.
• 5+ Years professional experience in a data scientist/analyst role or similar.
• Proficiency in your statistics/analytics/visualization tool of choice, but preferably in the Microsoft Azure Suite, including Azure ML Studio and PowerBI as well as R, Python, SQL.

• Excellent communication, organizational transformation, and leadership skills
• Demonstrated excellence in Data Science, Business Analytics and Engineering