Cutshort logo
Filo logo
Customer Support executive
at Filo
Customer Support executive
Filo's logo

Customer Support executive

Swaja Bajaj's profile picture
Posted by Swaja Bajaj
1 - 5 yrs
₹1L - ₹3L / yr
Gurugram
Skills
Customer Support
Customer Service
Communication Skills
Client Management
Responsibility- Manage large amounts of incoming phone calls.- Identify and assess customers- needs to achieve satisfaction.- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents.- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.

Requirements :- Must be Graduated or Post-Graduated.- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.- Strong phone contact handling skills and active listening.- Familiarity with CRM systems and practices.- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skills.- Ability to multi-task, prioritize, and manage time effectively.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Filo

Founded :
2020
Type :
Products & Services
Size :
5000+
Stage :
Raised funding

About

On demand teachers for Maths, Science, CBSE, NCERT, IIT JEE, NEET & Class 6 to 12, Online doubt solving platform, clear your doubts instantly over Video call, type question to get instant doubt clearance from qualified teachers for free.

Read more

Connect with the team

Profile picture
Mohit Wadhwa
Profile picture
Arfa Kamal
Profile picture
Swaja Bajaj
Profile picture
Racheal Singh

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Dhwani Ventures
at Dhwani Ventures
1 recruiter
Dhwani RIS
Posted by Dhwani RIS
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹5L - ₹8L / yr
skill iconAngular (2+)
skill iconJavascript
skill iconHTML/CSS
Job Overview We are looking for Front End Developer who can utilize html, and jQuery to develop new user facing features. The successful candidate will work closely with our web development and software design teams to build reusable code and libraries for future use. Responsibilities and Duties  Ensure the technical feasibility of UI/UX designs.  Optimize application for maximum speed and scalability.  Assure that all user input is validated before submitting to back-end.  Collaborate with other team members and stakeholders Qualifications  Proficient understanding of web markup, including HTML5, CSS3  Responsive and Mobile Design  Cross-Browser Development  Problem Solving Skill  Experience with RESTful Services and APIs  Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS  Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery  Good understanding of asynchronous request handling, partial page updates, and AJAX  Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
Read more
D2C E-commerce Startup
D2C E-commerce Startup
Agency job
via Merito by Merito Talent
Mumbai
3 - 6 yrs
₹15L - ₹22L / yr
About Merito :

Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.

About our Client :

Our client is an Indian retail conglomerate which is setting up a tech driven brand co-creation platform that transforms powerful ideas into authentic, profitable and experience-led brands that will define the future of brands in fashion, beauty, food and home decor space.

Role: E-commerce Operations (Cataloging & Customer Service)

This opportunity is for new brands that are in stealth mode & backed by major retail giant. It's a house of Personal care D2C brands in the space of haircare, skin care & kids personal care.

In 2020, CoVid 19 affected every business, few positively and many negatively. However, E- commerce adoption has gone through the roof and we have seen consumer's e-commerce spends grow. India's fast-growing e-commerce market is seen growing by 30 percent a year to $200 billion (roughly Rs. 14,68,640 core) by 2026.

On the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed e-commerce, we are currently building D2C personal care brands. The overall D2C market in India is expected to reach $100 billion in the next 7-8 years. We will be building a digital first content led approach to target this community of consumers. We aim to win shoppers at the moment of purchase by algorithmically managing demand forecasting, promotions and advertising spend, supply chain, content optimization and other aspects that help shoppers make online purchase decisions, all backed by Data Science.


Requirement :-

- 3-5 Yrs Exp. Ecommerce / D2C exp preferred
- Co-ordination with Fulfilment Back End / Customer Service & Calls

Read more
Navi Mumbai, Belapur
1 - 3 yrs
₹1L - ₹2L / yr
English Proficiency

A Loan Officer is a professional who processes loan applications and evaluates them for eligibility and suitability to ensure that nothing stands between business or personal goals.

Read more
Content Monetisation Platform
Content Monetisation Platform
Agency job
via Qrata by Revathi Satish
Bengaluru (Bangalore)
2 - 8 yrs
₹9L - ₹20L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconReact Native

JOB DESCRIPTION

 

Profile Summary

We are looking for experienced and skilled Frontend (React.Js) Developers to join our
core team. Your primary focus will be the development of new features and refinement of
existing features on user-side.

Responsibilities:

  • Ensure product delivery is fast, low-cost and sustainable.
  • Take responsibility from development to customer support.
  • Build robust and scalable production software.
  • Improve quality using code reviews, and unit/integration testing.
  • Improve efficiency using automation, and methods like test driven development.

Skills & Qualification:

  • 2+ years of experience in software development preferably B2C experience.
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
  • Experience in React.Js , Javascript, any experience in React native is a plus
  • Experience with popular React workflows (such as Flux or Redux).
  • Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
  • Familiarity with RESTful APIs.
  • Experience in working with the MERN stack or similar frameworks
  • Working knowledge of git for version control.
  • Understanding of Unix tools.

 

 

 

Read more
MCSAM
Poonam Yadav
Posted by Poonam Yadav
Gurugram
2 - 5 yrs
₹3L - ₹8L / yr
skill iconPHP
skill iconLaravel
JIRA
skill iconPostman
Relational Database (RDBMS)
+8 more

Your responsibilities as an Engineer: 

•     Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

•     Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

•     Prepares and installs solutions by determining and designing system specifications, standards, and programming.

•     Improves operations by conducting systems analysis; recommending changes in policies and procedures.

•     Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

•     Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

•     Participate in educational opportunities & read professional publications;

•     Protects operations by keeping information confidential.

•     Provides information by collecting, analyzing, and summarizing development and service issues.

•     Accomplishes engineering and organization mission by completing related results as needed.

•     Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

 

 

Skill sets we require:

 

•     Proven work experience as a Software Engineer or Software Developer

•     Experience designing interactive applications

•     Ability to develop software in or other programming languages like JIRA or Postman

•     Excellent knowledge of relational databases, MYSQL and Restful API

•     Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

•     Experience with test-driven development

•     Proficiency in software engineering tools

•     Ability to document requirements and specifications

 

Educational Qualification: 

 

•     Bachelor’s/Master’s degree in Computer Science Engineering or equivalent 

Read more
MNC
Bengaluru (Bangalore)
3 - 7 yrs
₹4L - ₹14L / yr
skill iconJava
skill iconKotlin
skill iconAndroid Development
Model-View-View-Model (MVVM)
RxJava
+1 more
Android Developer:

  • Proven software development experience and Android skills development
  • Proven working experience in Android app development and
  • Have published at least one original Android app
  • Experience with Android SDK
  • Experience working with remote data via REST and JSON
  • Experience with third-party libraries and APIs
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
  • Solid understanding of the full mobile development life cycle
Read more
D2C organic aromatherapy brand
D2C organic aromatherapy brand
Agency job
via Unnati by Nidhi Gulati
Mumbai
3 - 8 yrs
₹25L - ₹30L / yr
Finance
Accounting
Our client is India’s first non- preservative brand for natural aroma products. Their offerings include skincare, haircare, body care, bath salts, carrier oils, massage oils, essential oils, handmade soaps, aroma diffusers, foot care and others. All their spa and aromatherapy products are a combination of the best of ingredients that are locally sourced from the freshest and purest sustainable resources. This homegrown D2C startup also has an impressive B2B portfolio and has tied up with well known brands for corporate gifting solutions and signature scents.

 


It sells its products through its own website, prominent retail stores and pharmacies as well as all the leading ecommerce portals. It has also stepped into the international market and has a strong overseas presence.

 


Founded by alumni of Stanford University Graduate School of Business and ISB, Hyderabad, this ISO certified company is indeed revolutionizing beauty care by harmonizing body, mind and soul.
 
As a Finance Controller(CA), you will be responsible for controlling, optimizing and structuring the business expenses( vertical wise ), ensuring targeted cost of doing business resulting in increased revenue per person,rRevenue per SKU, revenue per customer.

What you will do:


  • Planning, budgeting and forecasting
  • Developing a framework and providing guidance on planning, budgeting and forecasting to various functions and businesses and ensuring adherence to corporate guidelines
  • Performing financial reporting, ad-hoc business analyses and financial modelling
  • Presenting recommendations to category leadership on strategic decisions and planned future initiatives
  • Providing controllership to the business and building processes that augments transparency and improves controls
  • Validating scenario analysis/simulations/ ‘what if’ analysis prepared by Functional Heads/ SBU Heads
  • Historical trend analysis of capital and operating expenditures for budget creation and decision support
  • Consolidating and monitoring annual budgets and forecasts received from various functions and SBU Heads
  • Facilitating financial reviews with business group and working with category leader to ensure effective finance and cost management
  • Managing financial planning and analysis, forecasting product lines using the key input levers to the business– pricing, selection and convenience
  • Facilitating weekly/ monthly/ quarterly reviews (MBR, QBR) with data analysis and follow through with category leader on actionable items for improving business metrics over a period of time
  • Providing commentary for budget vs. actual result variations

 

Candidate Profile:

What you need to have:

  • Qualified CA/ICWA with 3+ years of post-qualification experience
  • In-depth knowledge of costing, reconciliation, planning, budgeting and forecasting
  • Experience developing financial reports and metrics    
Read more
Fintech
Remote only
5 - 7 yrs
₹4L - ₹5L / yr
Recruitment/Talent Acquisition
Technical Hiring
Non-Technical Hiring
  • Sound knowledge on sourcing skills and knowledge about paid and unpaid job sites.
  • Social media hiring, volume hiring 
  • 70 % non tech roles like sales, marketing , BDM, backend support roles.
  • 30% of technical recruitments like Php, Java...etc
  • Very good communication skills and great negotiation skills (very important)
Read more
They combine artificial intelligence and neuroscience. (BS1)
They combine artificial intelligence and neuroscience. (BS1)
Agency job
via Multi Recruit by Ragul Ragul
Bengaluru (Bangalore)
2 - 6 yrs
₹20L - ₹25L / yr
skill iconMachine Learning (ML)
MRI Image
Python Programming

We are looking for an ML engineer (Neuroscience) and would like them to

  • Build ML algorithms on MRI/ Medical data sets
  • Design and build intelligent agents using continual learning and deep reinforcement learning techniques
  • Study and transform data science prototypes
  • Design machine learning systems
  • Research and implement appropriate ML algorithms and tools
  • Develop machine learning applications according to requirements
  • Select appropriate datasets and data representation methods
  • Run machine learning tests and experiments
  • Perform statistical analysis and fine-tune using test results
  • Train and retrain systems when necessary
  • Extend existing ML libraries and frameworks
  • Keep abreast of developments in the field
  • Collaborate on technical proposals to grow and define artificial intelligence research for intelligent systems

Must have:

  • Knowledge of MRI image processing and inferencing
  • Hands-on machine learning expertise with an intensive knowledge of hyperparameter optimization, statistical assumption, and implications
  • Experience in deep learning models
  • Excellent Python programming skills for ML coding
  • Understanding of ML integration with our software
  • Good understanding of neuroscience/ clinical data

Bonus if you:

  • Are enthusiastic about all things brain science and/or mental well-being
  • We are a company that highly values the ability to communicate well. We all take turns at the blog roster, so writing experience and/or enthusiasm is appreciated
  • Our core values encourage empathy and innovation, you are gold if you share these

 

Read more
EdGE Networks Pvt. Ltd.
at EdGE Networks Pvt. Ltd.
8 recruiters
Priyadarshi Lahiri
Posted by Priyadarshi Lahiri
Bengaluru (Bangalore)
0 - 5 yrs
₹5L - ₹15L / yr
skill iconPython
skill iconDjango
skill iconElastic Search
skill iconMongoDB
You write beautiful Python code (and might follow PEP8 coding style standards). You have extensively worked on Linux (Ubuntu or other flavours). Good understanding of RESTful services and API Comfortable with Web frameworks, such as Flask or Django. Fluent with Git Good understanding of NoSQL document databases (preferably MongoDB) You are a proactive self-starter, and capable of making independent decisions. You have a passion for innovation and working in a start-up environment. Good to have: Other programming languages like Java, Scala, R, Clojure etc. (You have a flair for quickly picking up any language.) Good object oriented design skills and knowledge of design patterns. Knowledge of key-value stores, caching, search, messaging queues (ElasticSearch, RabbitMQ, Memcached, Redis, etc.). Knowledge of Javascript (preferably AngularJS). Experience or enthusiastic in Natural Language Processing, Machine Learning is a huge plus. Good written and verbal communication skills.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos