Customer Support executive

About the Role

We are looking for highly motivated React Fresher Developers who are passionate about building modern, scalable web applications. If you have completed a full-stack or React development course and are eager to apply your skills in real-world projects, we would love to hear from you.

This role is ideal for individuals who are proactive, eager to learn, and ready to contribute to dynamic, collaborative teams.

Mandatory Requirements

Completed a 6-month structured certification program in one of the following:

• Full-Stack Development (MERN / MEAN / Django + React)
• React.js Development

Solid understanding of:

• React fundamentals (Hooks, Props, State, Components)
• Modern JavaScript (ES6+)
• REST APIs and asynchronous data handling
• Git / GitHub (basic usage acceptable)
• At least one completed academic or internship project demonstrating your coding skills.

Preferred / Bonus Advantage

Experience with chatbots or AI-powered conversational interfaces is a plus. This could include:

• Platforms / frameworks like Dialogflow, RASA, IBM Watson, Botpress, or OpenAI API
• Custom chatbot development using Node.js or Python
• A project demonstrating chatbot integration or implementation

Note: A chatbot-related project or feature will be considered a strong plus.

Responsibilities

• Develop responsive and interactive UI components using React.js and modern front-end technologies
• Collaborate with backend teams to integrate APIs and contribute to product features
• Participate in code reviews, testing, and deployment processes
• Continuously explore, learn, and implement new technologies and best practices

NOTE: Laptop with high speed internet is mandatory and the candidate must be based in Chennai.

Software Tester – Automation (On-Site)

📍 Location: Navi Mumbai

Budget - 4lpa to 7lpa

Years of Experience - 2 to 5years

🕒 Immediate Joiners Preferred

✨ Why Join Us?

🚀 Growth-driven environment with modern, automation-first projects

📆 Weekends off + Provident Fund benefits

🤝 Supportive, collaborative & innovation-first culture

🔍 Role Overview

We are looking for an Automation Tester with strong hands-on experience in Python-based UI, API, and WebSocket automation. You will collaborate closely with developers, project managers, and QA peers to ensure product quality, performance, and reliability, while also exploring AI-led testing initiatives.

🧩 Key Responsibilities

🧾 Requirement Analysis & Test Planning

Participate in client interactions to understand testing and automation requirements.

Convert functional/technical specifications into automation-ready test scenarios.

🤖 Automation Testing & Framework Development

Develop and maintain automation scripts using Python, Selenium, and Pytest.

Build scalable automation frameworks for UI, API, and WebSocket testing.

Improve script reusability, modularity, and performance.

🌐 API & WebSocket Testing

Perform REST API validations using Postman/Swagger.

Develop automated API test suites using Python/Pytest.

Execute WebSocket test scenarios (real-time event/message validations, latency, connection stability).

🧪 Manual Testing (As Needed)

Execute functional, UI, smoke, sanity, and exploratory tests.

Validate applications in development, QA, and production environments.

🐞 Defect Management

Log, track, and retest defects using Jira or Zoho Projects.

Ensure high-quality bug reporting with clear steps and severity/priority tagging.

⚡ Performance Testing

Use JMeter to conduct load, stress, and performance tests for APIs/WebSocket-based systems.

Analyze system performance and highlight bottlenecks.

🧠 AI-Driven Testing Exploration

Research and experiment with AI tools to enhance automation coverage and efficiency.

Propose AI-driven improvements for regression, analytics, and test optimization.

🤝 Collaboration & Communication

Participate in daily stand-ups and regular QA syncs.

Communicate blockers, automation progress, and risks clearly.

📊 Test Reporting & Metrics

Create reports on automation execution, defect trends, and performance benchmarks.

🛠 Key Technical Skills

✔ Strong proficiency in Python

✔ UI Automation using Selenium (Python)

✔ Pytest Framework

✔ API Testing – Postman/Swagger

✔ WebSocket Testing

✔ Performance Testing using JMeter

✔ Knowledge of CI/CD tools (such as Jenkins)

✔ Knowledge of Git

✔ SQL knowledge (added advantage)

✔ Functional/Manual Testing expertise

✔ Solid understanding of SDLC/STLC & QA processes

🧰 Tools You Will Work With

Automation: Selenium, Pytest

API & WebSockets: Postman, Swagger, Python libraries

Performance: JMeter

Project/Defect Tracking: Jira, Zoho Projects

CI/CD & Version Control: Jenkins, Git

🌟 Soft Skills

Strong communication & teamwork

Detail-oriented and analytical

Problem-solving mindset

Ownership and accountability

Responsibilities of senior java developer

• Every role comes with responsibilities and the employees have to justify those responsibilities. Following are some crucial responsibilities senior java developers entitled for.

• Senior Java developers have to analyze and assess the business needs of the client to find the best solution for the client. Overall strong analytical and problem-solving skills are highly important for this role.

• Senior Java Developer responsibilities include gathering system requirements, building application specification document, draw flow charts, design application architecture and implement modernised application design and testing features before release.

• You should have hands-on experience in developing software with agile or scrum methodologies and are ready to lead our junior developer's team.

• You should have an innovative thought process and creative thinking which can bring out of box and alternate way of system implementation.

• Ensure our applications must be secure and up-to-date.

• To interact with the customer and internal teams in Identifying and analyzing requirements for development purposes.

• To perform activities related to the creation of documents for client requirements.

• Prioritizing the task and executing tasks throughout the SDLC.

• Provide technical help to junior developers.

We are seeking a talented and NopCommerce Developer to join our dynamic team. The ideal candidate will have a strong background in backend development, with extensive experience working with the nopCommerce platform. As a NopCommerce Developer, you will play a key role in architecting, developing, and maintaining e-commerce solutions for our clients. You will collaborate closely with our cross-functional teams to deliver cutting-edge solutions that meet our clients' needs and exceed their expectations.

Responsibilities:

1. Design, develop, and maintain scalable and high-performance e-commerce solutions using the nopCommerce platform.
2. Customize and extend the functionality of nopCommerce to meet client requirements.
3. Implement best practices for coding, testing, and deployment to ensure the reliability and maintainability of the codebase.
4. Collaborate with project managers, designers, and other developers to translate client requirements into technical solutions.
5. Perform code reviews and provide mentorship and guidance to junior developers.
6. Troubleshoot and resolve issues related to nopCommerce implementations.
7. Stay up-to-date with the latest developments in nopCommerce and e-commerce technologies to continuously improve our solutions.

Qualifications:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. 4+ years of experience in software development, with a focus on e-commerce solutions.
3. Strong proficiency in C#, ASP.NET Core, and SQL Server.
4. Extensive experience working with the nopCommerce platform, including customization, plugin development, and theme integration.
5. Solid understanding of web technologies such as HTML, CSS, JavaScript.
6. Experience with version control systems such as Git.
7. Excellent problem-solving skills and attention to detail.
8. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
9. Experience with Agile development methodologies is a plus.

• 0-2 years exp in Product Support Role.
• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product specific queries, MySQL.
• Consistently Deliver customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

• Drive the execution of all product lifecycle processes for the growth of Factory Acquisition product, including product research, market research, competitive analysis, planning,
• positioning, roadmap development, requirements development, and product launch
• Identify, Plan and execute side Product Hacks to speedup Factory Acquisitions
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Build product flows for seamless factory onboarding at scale
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Drive the Factory CAC Metric
• Implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans
•  

• Engineering or an MBA graduate from a reputed university
• 4+ years of product management experience, preferably with consumer and/or b2b startups that have attained scale
• Experience identifying business opportunities, building a product strategy, and influencing deliver against a multi-year roadmap
• Understands core technologies utilised in their product domain and is fluent in pros and cons of technical alternatives
• Good understanding of acquisition and retention funnels
• Demonstrated ability to achieve goals in a fast paced and an unstructured environment. Thrives in ambiguity and rapidly changing environment
• Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
• Robust understanding of complex and scalable technical architecture for web and mobile applications
• Problem solver with strong analytical skills and comfort with data
• Excellent verbal and written communication skills