Customer Support executive

Strong Backend Engineering (Golang) Profiles

Mandatory (Experience 1) – Must have 3+ years of hands-on backend engineering experience, with at least 2+ years working primarily in Golang on production systems

Mandatory (Experience 2) – Must have strong hands-on experience with Golang, including writing clean, scalable, and maintainable backend services

Mandatory (Experience 3) – Must have experience designing, developing, and owning RESTful and/or gRPC APIs end-to-end (from design to production)

Mandatory (Experience 4) – Must have solid experience working with databases such as PostgreSQL/MySQL/ MongoDB

Mandatory (Experience 5) – Must have a strong understanding of concurrency, performance optimization, and memory management in Go

About Bajo Foods 

Bajo Foods is India’s one of India’s most innovative D2C Food companies that 

has a clear mission of impacting the health of 100 Million Indians. 

We have been the pioneer in developing a range of authentic Indian Low 

Carbohydrate Food Products using our own inhouse R&D and Innovation 

team. Products that are truly Indian in the habits, taste and texture; yet tested 

extensively to be truly healthy. 

This has made us the leading Food brand in the Keto and Ultra Low Carb 

space; with top ratings and listings on all the Top ECommerce Channels in a 

short span. 

We have innovated not just in the products, but also in distribution channels. We are among a handful of Food brands in India, who operate Cloud Kitchens, along with Packaged Foods; with a presence of over 15 Kitchens across 4 cities. 

We are now ready to move to the next level of our mission, with a new line of 

products that aim to reach out to 100 Million Indians. These products are 

unique first-of-their-kind innovations and address very large Health issues by 

being well tested and Clinically Trialed. 

We are looking at dynamic and smart professionals, who can join us on this mission to help scale the company to reach and improve the health of 100 

Million Indians. 

Job Overview:

The Key Account Manager will be responsible for managing and nurturing relationships with key modern trade clients in the Bangalore region. The ideal candidate will have a strong background in FMCG sales, experience working in a start-up environment, and a proven track record of launching and growing new products in the market.

Key Responsibilities:

1. Develop and maintain strong relationships with key modern trade accounts in the Bangalore region.

2. Identify new business opportunities and expand the company's presence in the modern trade channel.

3. Develop and execute sales strategies to achieve sales targets and increase market share.

4. Collaborate with the marketing team to create and implement promotional activities and in-store visibility for our products.

5. Monitor and analyze sales performance, market trends, and competitor activities to identify opportunities for growth and improvement.

6. Provide regular updates and reports to the management team on sales performance and market insights.

7. Work closely with the supply chain team to ensure timely and accurate delivery of products to clients.

8. Assist in the development and launch of new products by providing market insights and feedback.

Requirements:

1. Bachelor's degree in Business, Marketing, or a related field.

2. Minimum of 5 years of experience in FMCG sales, with at least 2 years in a key account management role.

3. Experience working in a start-up environment is a must.

4. Proven track record of achieving sales targets and successfully launching new products in the market.

5. Strong understanding of the modern trade sales channel and the FMCG industry in the Bangalore region.

6. Excellent communication, negotiation, and relationship-building skills.

7. Ability to work independently and as part of a team in a fast-paced, dynamic environment.

8. Willingness to travel within the Bangalore region.

What We Offer:

1. Competitive salary package with attractive performance-based incentives.

2. Opportunity to work with a passionate and driven team in a rapidly growing start-up.

3. Exposure to new product launches and the chance to make a significant impact on the business.

4. Comprehensive training and development opportunities to enhance your skills and grow within the organization.

If you are a highly motivated, results-driven individual with a passion for sales and FMCG, we would love to hear from you. Apply now to become a part of our exciting journey!

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field