Customer Support executive

About Nirmitee.io

Nirmitee.io is a fast-growing product engineering and IT services company building world-class products across healthcare and fintech. We believe in engineering excellence, innovation, and long-term impact. As a Tech Lead, you’ll be at the core of this journey — driving execution, building scalable systems, and mentoring a strong team.

• What You’ll DoLead by Example:

Be a hands-on contributor — writing clean, scalable, and production-grade code.

Review pull requests, set coding standards, and push for technical excellence.

• Own Delivery:

Take end-to-end ownership of sprints, architecture, code quality, and deployment.

Collaborate with PMs and founders to scope, plan, and execute product features.

• Build & Scale Teams:

Mentor and coach engineers to grow technically and professionally.

Foster a culture of accountability, transparency, and continuous improvement.

• Drive Process & Best Practices:

Implement strong CI/CD pipelines, testing strategies, and release processes.

Ensure predictable and high-quality delivery across multiple projects.

• Architect & Innovate:

Make key technical decisions, evaluate new technologies, and design system architecture for scale and performance.

Help shape the engineering roadmap with future-proof solutions.

• What We’re Looking For10+ years of experience in software development with at least 2 years in a lead/mentorship role.
• Strong hands-on expertise in MERN Stack or Python/Django/Flask, or GoLang/Java/Rust.
• Experience with AWS / Azure / GCP, containerization (Docker/Kubernetes), and CI/CD pipelines.
• Deep understanding of system design, architecture patterns, and performance optimization.
• Proven track record of shipping products in fast-paced environments.
• Strong communication, leadership, and ownership mindset.
• Believes in delivering what is committed, has a show-up attitude

• Nice to HaveExposure to healthcare or fintech domains.
• Experience in building scalable SaaS platforms or open-source contributions.
• Knowledge of security, compliance, and observability best practices.

• Why Nirmitee.ioWork directly with the founding team and shape product direction.
• Flat hierarchy — your ideas will matter.
• Ownership, speed, and impact.
• Opportunity to build something historical.

Role: QA Manager

Location : HYD, BLR, NCR

Hybrid Mode - WFO – 3 days

Experience: 8+ years (with 3+ years in a QA leadership role)

Required Skills:

• 8+ years of QA experience, with deep exposure to Oracle EBS (11i/R12) modules.
• Solid knowledge of testing methodologies and test automation tools (e.g., Oracle ATS, Selenium, or UFT).
• Experience with QA processes for Oracle EBS customizations, interfaces, workflows, and concurrent programs.
• Hands-on experience with test management tools (e.g., HP ALM, JIRA, Zephyr).
• Strong understanding of ERP processes (Finance, SCM, HR).
• Excellent communication, stakeholder management, and leadership skills.

Key Responsibilities:

• Lead end-to-end QA strategy, planning, execution, and reporting for Oracle EBS modules.
• Manage a team of QA engineers (manual and automation) across multiple projects/releases.
• Collaborate with functional, development, and business teams to define test requirements.
• Develop test plans, test scripts, and automation strategies for Oracle EBS applications.
• Oversee defect tracking, resolution, and root cause analysis.
• Ensure quality and compliance with SOX, ITGC, and other regulatory standards.
• Support testing during Oracle patches, upgrades, and integrations.

Field Sales,

Customers for generating business through DSA's and connectors

Accountable for driving the assigned sales targets.

As an SDR, you will be the first point of contact for potential partners and customers. You will be responsible for outbound prospecting, cold outreach, lead qualification, and scheduling product demos. Your success will be measured by your ability to build strong partnerships with Shopify Service Agencies and generate qualified opportunities.

Key Responsibilities:

• Research and identify Shopify agencies and D2C brands that align with our ideal customer profile.
• Conduct outbound prospecting via LinkedIn, email, and cold calling to engage potential partners and merchants.
• Build and nurture relationships with Shopify agencies to establish co-marketing and referral partnerships.
• Qualify leads based on predefined criteria and schedule product demo calls with the founders.
• Collaborate with the marketing team to refine messaging and outreach strategies.
• Stay up-to-date with industry trends, competitor activities, and the Shopify ecosystem.

What We’re Looking For:

• 1+ years of experience in sales, business development, or a similar role (experience with Shopify, eCommerce, or SaaS is a plus).
• Strong communication skills—both written and verbal.
• Ability to handle objections and remain persistent without being pushy.
• Experience with LinkedIn prospecting, cold calling, and email outreach.

Why Join Us?

• Opportunity to work in a fast-growing Shopify ecosystem.
• Competitive salary with performance-based incentives.
• Career growth opportunities within sales and partnerships.
• Flexible work environment with a results-driven culture.

If you’re excited about driving sales, building relationships, and working in the Shopify space, we’d love to hear from you!

About APPSeCONNECT:

We are an enterprise committed to the vision of transforming modern-day businesses and amplify their growth trajectory by equipping them with innovative and futuristic tools. With our motto “We Connect. You Grow.”, we aim to help businesses operate more efficiently and grow faster.

Our product APPSeCONNECT is a next generation integration platform which connects various business applications and enables seamless data exchange between them. Trusted by over 800 Businesses across 75 Countries, we have benefitted organizations in their quest for unprecedented growth. To know more details about us, visit us at https://www.appseconnect.com/

APPSeCONNECT is looking for a talented QA automation engineer to design testing procedures for our software applications. This role will be responsible for analysing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team.

Role: QA Automation Engineer

Key Responsibilities:

To ensure success as a QA automation engineer, you should have advanced programming skills, a keen eye for detail, and excellent architectural skills. A skilled QA automation engineer can design and write efficient test procedures for every software application

Roles & Responsibilities:

· Meeting with the product engineering team to discuss verification protocols.

· Identifying software application weaknesses and target areas.

· Sketching out ideas for automated software test procedures.

· Reviewing software bug reports and highlighting problem areas.

· Writing automation scripts and implementing software applications.

· Designing and installing software databases.

· Troubleshooting automation software and finalizing system procedures.

· Identifying quality issues and creating test reports.

· Collaborating with the design team to solve application faults

Requirements:

· 3+years relevant experience working as a QA automation engineer.

· Implementing and maintaining automated test suites for integration tests, API tests, UI tests, and system tests.

· Experience with browser-based UI automation and Selenium/Robot frameworks

· Experience with writing test plans and test cases

· Experience with HTML/CSS/JavaScript and React.js is a plus

· Experience with SaaS environment and/or Cloud Services is a plus

· Experience with API testing.

· Advanced programming skills including automation systems and databases.

· Familiarity with programming script languages including Java, JavaScript and C#..

· Excellent analytical skills.Detailed knowledge of application functions, bug fixing, and testing protocols.

· Strong attention to detail.

• Angular.JS experience
• MongoDB query and aggregation experience (not a database administrator)
• GraphQL experience
• Node.JS and Typescript experience
• CSS and SCSS experience
• CI/CD experience with GitHub actions

• Software development experience, one of Python (preferred) or Node.JS/Typescript)
• Experience with Messaging architectures - RabbitMQ (preference) or Kafka
• Experience with docker-containers 
• Experience with Apache NiFi (valued but not necessary)
• Experience with designing or implementing horizontally scalable solutions
• Experience working with RESTful APIs
• CI/CD experience with GitHub actions
• Experience with Azure cloud

• 5-7 years of relevant product design, development and testing experience
• Strong technical skills in java springboot/MVC frameworks, reactjS. API development, Cloud native solutions like lambda, azure functions is good to have.
• Database – primarily Mongo DB, Knowledge of postgres /MySQL is good to have
• DevOps - Knowledge of DevOps will be good to have
• API - Preferred experience with one of API gateway platform (Apigee, Mulesoft, Kong, WSO2)
• Good communication skills, with an ability to express and understand complex technical concepts.
• Strong analytical, problem-solving, and conceptual skills.
• Ability to work under pressure and meet tight deadlines.
• Experience of working with globally distributed teams.
• Innovative and Self learner for mentoring and problem resolutions.
• Ability to mentor and manage product teams