Customer Support executive

Position Overview:

We are seeking a highly skilled and experienced Senior Software Developer with a strong background in front end development to join our team. The ideal candidate will have over 6 years of experience in developing web and mobile applications using React JS, React Native, Angular, and other modern technologies. You will be responsible for leading complex projects, interacting with clients, and working in a team-oriented environment.

Key Responsibilities:

• Develop and maintain mobile and web applications using React JS and React Native. • Handle DevOps tasks using tools such as Filezilla and PuTTY. • Collaborate with clients to understand their requirements and translate them into technical solutions. • Lead the design, development, testing, and deployment of applications. • Integrate third-party services such as Google Maps, Firebase, and payment gateways. • Ensure responsive UI design and integration of RESTful APIs. • Work on hybrid mobile application development for both Android and iOS platforms. • Manage system design and development, including error handling, exception management, and logging. • Perform code reviews, testing, and release management. • Utilize tools like Git, Azure DevOps, and various IDEs for development and project management.

Required Qualifications:

• Primary Skills: React JS, React Native, Angular (4+ years of experience). • Experience with iOS (Xcode) and Android (Android Studio). • Programming Languages: JavaScript, TypeScript, HTML, CSS, PHP. • Frameworks and Libraries: Redux, jQuery, Ionic (3/4), AJAX. • Databases: MS SQL Server, MySQL. • Development Tools: Sublime, Dreamweaver, Visual Studio, Xcode. • Experience with design patterns, code reviews, and testing. • Domain booking, hosting, domain migration, cPanel, PhpMyAdmin. • Familiarity with Git and Azure DevOps. • Proven track record of working on complex projects and delivering high-quality solutions. • Experience in integrating third-party APIs and handling DevOps tasks. • Strong understanding of responsive UI design and lifecycle management.

Job Opening: Marketing Manager – Retail Marketing (North India)

Department: Marketing

Location: North India (Extensive Travel Required)

🔍 Role Overview

We are looking for a high-energy, execution-focused Retail Marketing professional with strong experience working with retailers and franchise partners. The role focuses on driving store footfall, sales, and local brand visibility through cost-effective ATL/BTL campaigns and on-ground execution across North India. This position blends strategic planning with hands-on implementation.

🎯 Key Responsibilities

Retail & BTL Marketing

Plan and execute ATL, BTL, and retail marketing initiatives including catchment area marketing and in-store promotions

Drive localized marketing programs to increase store footfall and conversions

Work closely with franchise partners to support business growth

Brand Engagement & Activation

Execute high-impact, frugal marketing campaigns in collaboration with OEMs and brand teams

Ensure timely deployment of branding assets (POSM, signage, displays, in-store branding)

Optimize marketing budgets to maximize brand visibility across stores

Market Intelligence & Digital Support

Track competitor activities, market trends, and consumer insights

Support digital marketing initiatives that complement offline campaigns

Coordinate with agencies and vendors to meet timelines and KPIs

Cross-Functional Collaboration

Partner with sales, operations, creative, and tech teams for seamless execution

Take complete ownership of on-ground execution and problem-solving

Performance Tracking & Reporting

Track campaign ROI, store-level performance, and budget utilization

Prepare MIS reports and present actionable insights to leadership

✅ Qualifications & Experience

Education: MBA / PGDBM in Marketing

Experience: 3+ years in Retail Marketing / BTL Marketing

Background in Retail, Consumer Electronics, Mobile, Telecom, or Technology sectors preferred

Proven experience working directly with retailers or franchise networks

#Marketing #RetailMarketing #BtlMarketing #Retail #consumerelectronics #telecom #mobile #ATL #marketingmanager #Northindia #Retailmarketing

Job Title: Sr. Manager- Corporates

Location: Mumbai

Reports To: Sales Director

Job Summary:

This person will be responsible for identifying and securing business opportunities with top emerging companies and fetching business from mid-sized agencies by building its network. The role demands a highly connected individual who can leverage their strong network from the past to drive business growth.

Responsibilities:

• Client Acquisition by Lead Generation & Appointment Conversion:

o Leverage your strong industry network to identify and target potential clients

o Convert the meetings provided by Appointment Teams with decision-makers at top companies and mid-sized agencies to close the order and achieve the targets

o Actively pursue new business opportunities by presenting tailored media solutions that align with the client's marketing objectives.

• Client Transition & Engagement:

o Ensure a seamless transition from the initial meeting to ongoing client engagement, maintaining regular communication to foster strong, lasting relationships.

o Stay updated and have a deep understanding of market trends, competitor offerings, and client needs to continually refine your approach to client engagement.

o Position yourself as a trusted advisor by providing valuable insights and solutions that address the specific needs of each client. 

• Work closely with the Appointment Team, Data Mining Team, and other internal stakeholders to ensure a coordinated approach to client acquisition.

Skills, Qualifications & Exp:

• Education: Bachelor’s/ Master’s degree in Business, Marketing, or a related field. MBA preferred.

• 7-10 years of experience in business development, with a focus on media, TV, radio, or news sectors.

• Extensive network of contacts in the industry, with a proven ability to bring in new clients quickly.

• Strong negotiation, presentation, and communication skills.

• Ability to manage multiple accounts and drive revenue in a fast-paced environment.

What defines us:

The Organization was incorporated in 2018 and is led by IIM alumni. Despite being a Small team, the company is rapidly growing with each member contributing like an Entrepreneur to the company’s Success. The Organization operates through three main verticals:-

Digital Out Of Home (DOOH) Media – This segment focuses on sales of Contemporary Media Inventory such as Digital Screens installed in Malls, Airports, Café’s. Screenox holds exclusive rights for Media in over 20 Leading Malls in India, 6 Airports and Café Coffee Day Locations.

Content – The company specializes in creating Digital content tailored to various client needs. This includes TV commercials, Corporate Films, Short Story Films for Brands, and other contemporary digital content.

Digitech – This vertical is dedicated to Trading of Digital Screens and Digital Signages for Clients across various sectors, including retail and hospitality.

Generate leads

Qualify leads

Experienced

Make sales presentations

Negotiate deals

Close sales

Manage sales pipeline

Stay up-to-date with product knowledge

Collaborate with team members

About Us:

Developed in formal collaboration with the University of Cambridge in May 2000 HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004 with positive outcomes for the entire ecosystem.

Check us out at www.heymath.com

We plan to work mainly from home in 2022 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.

What we are looking for:

Have at least one well-performing mobile application project to be shared and/or commercial experience in mobile development

Have knowledge on building beautiful UIs Familiar with networking and third party packages,

Have experience using APIs to integrate mobile applications with server-side systems Have experience with reactive programming or willingness to learn it,

Have basic knowledge about BLoC/Cubit

Have knowledge of Dart,

Familiar with continuous integration tools

Familiar with code version control like git

Familiar with modern software development practices and tools

• Coordinating the involvement of additional departments (cross functional), including sales, customer service and management resources if necessary, in order to meet partner performance objectives and partners’ expectations
• Meeting assigned targets for profitable sales volume and strategic objectives in the partner accounts
• Proactively assessing, clarifying, and validating partner needs on an ongoing basis
• Identifying, advising and assisting in implementing new or improved products, processes and procedures
• Leading solution development efforts that best address merchant and partner needs, while coordinating the involvement of all necessary departments
• Identifying key new partners and securing the relationship
• Taking care of all commercial and contractual negotiations with the partners
• Closing partnership agreements while properly balancing company goals, speed, and economic potential in delivering actual results
• Ensuring efficient and effective boarding and implementation of new partners, working closely with the partner’s sales and technical organization
• Taking designated targets for new accounts and getting them added to the pool target to deliver in the planned and promised timelines
• Preparing weekly, monthly, and quarterly report of performance and presenting it to the Vertical Head

Desired Candidate Profile

• MBA with Minimum 3 yrs+ proven track record in partner relationship management or Key Accounts Management
• Alliance or Lending experience is a plus
• Ability to articulate complex issues clearly to partners, management and internal departments
• Continuous learning mentality and eagerness to challenge/ improve current processes
• Creative and strategic thinking with problem solving attitude
• Strong sales orientation – driven by results – and commercial awareness
• Self-motivation and ability to handle stressful situations and failure
• Good initiatives on getting leads and partner
• Excellent MS Excel skills and confidence in timely reporting
• Excellent communications with superior written, verbal, presentation and interpersonal skills    

Technical Skills: (must have)

• Excellent Angular 5+, NodeJS, Typescript programming skills

• Strong HTML/HTML5/JavaScript skills
• Sound understanding of MVC, MVVM, JSON, and data binding

• Hands-on experience with implementing Angular best practices (e.g. project structure, module organisation, naming convention, etc.)

• Hands-on experience with Web APIs (e.g. HTTP protocols, AJAX and REST)

• Hands-on experience of using browser events and various data types like arrays and objects, JSON, forms, closures and modules, including the use of debugging tools

• Hands-on with CSS3 and sound understanding of cross browser inconsistencies and responsive frameworks

• Experience in integrating with third party JavaScript libraries and frameworks like jQuery

• Experience with Templating

Additional Skills: (nice to have)

• Knowledge of standard authentication systems such as OAuth2, JWT and SSO

• Knowledge of WebSockets is an added advantage
• Experience with version controlling tools e.g. Git
• Experience with developing browser extensions

PRINCIPAL ACCOUNTABILITIES
Key accountability of Sr.FED will be to plan, develop, maintain and optimise codebase for web app and browser extensions of MyLOFT.

• Planning and Development
• Design Planning of the functional App in coordination with software development team
• Develop and Deliver front-end applications and browser extensions
• Develop and Integrate custom modules and components with functional app
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Integrate existing template or pure HTML in angular
• Work closely with HTML developer and UI designer to deliver pixel perfect dynamic Frontend UI

• Work closely with back-end team to build and integrate REST API
• Integration with external web services e.g. Google APIs
• Testing and Maintenance
• Follow best practices for testing and maintenance to ensure that codebase is executable, readable and easy to maintain

• Ensure that security and versioning of the codebase is maintained
• Write and maintain technical documentation for ready reference
• Post Launch Optimisation
• Periodically participate in code review and refactoring to improve app performance
• Participate in user feedback sessions to identify and understand user requirements
• Beta/Marketability Tests (for POCs)
• Coordinate with development team to evaluate technical feasibility of new requirements
• Build prototypes/POCs
• Actively participate in relevant technical forums
• Participate in training and knowledge sharing initiatives

• 8-10 years of experience into IT SOX, IT Audits, ITGC testing
• Tech, M.Tech, BE, MBA or similar qualification.
• CISA (Certified Information Systems Auditor), Certified Internal Auditor (CIA), Certified Risk and Information Systems Control (CRISC), or similar professional certification preferred.
• Firm understanding of information technology, including IT process, IT general controls, as well as COSO and COBIT frameworks.
• Good technical knowledge of Application security and Access Management
• Hands-on experience on Excel, PowerPoint, PowerBI, etc.