Customer Support executive

Job Title: Windows Patching & Deployment Engineer

Experience: 5+ Years

Location: Bangalore

Key Skills

• Windows Administration
• Windows Patch Deployment (Windows 10/11 & Windows Server)
• PowerShell Scripting & Automation
• SCCM/MECM or WSUS
• Active Directory
• ServiceNow / ITSM
• Patch Compliance & Troubleshooting

Job Responsibilities

• Manage Windows endpoint and server patch deployments.
• Automate patching processes using PowerShell.
• Monitor patch compliance, validate deployments, and resolve failures.
• Administer SCCM/MECM or WSUS for enterprise patch management.
• Collaborate with support teams to ensure secure and timely deployments.
• Follow ITSM change management processes and maintain deployment documentation.

Preferred: Pester, Microsoft Copilot/AI tools, Banking or Financial Services domain experience.

Required Skills:

• Must have experience on VC++ / C++ application programming, Visual Studio.
• Should have thorough knowledge in OOPS (Object-Oriented Programming) concept.
•  Should have experience in MFC (atleast 2 projects).
• Should have a strong technical background on Windows or Linux
• Should be familiar with STL, COM, Multi-threading, Socket programming, Data structures.
• Candidates with Financial domain /capital market experience would be an added advantage.

Job Description: Full Stack Developer

Location: Pune

Type: Full‑time

About Brainayan

Founded in 2016 by a former L&D leader at Google and Facebook, Brainayan is a people development company that blends neuroscience-based learning to drive meaningful, lasting change. We design customized, high-impact behavioral learning experiences that go beyond one-size-fits-all training — addressing real business challenges and enabling people to lead, grow, and thrive.                                                                                       Our Impact

• 40,000+ hours of delivery and content development
• Partnerships with 100+ organizations across APAC, from high-growth startups to Fortune 100s

Role Overview

We are seeking a Full Stack Developer who can independently deliver features across the frontend and backend, collaborate effectively with cross-functional teams, and contribute to building scalable, reliable web applications. This role is ideal for a developer who is past the learning curve, comfortable with production systems, and looking to take greater ownership of product features.

Key Responsibilities

Frontend

• Develop and maintain user-facing features using React.js
• Translate product requirements and designs into clean, functional UI components
• Integrate frontend applications with REST and GraphQL APIs
• Ensure performance, responsiveness, and usability across devices
• Write reusable, maintainable code following best practices and DRY principles
• Add and maintain unit tests for frontend code

Backend

• Design and build backend services and APIs using Python (Django) or Node.js (Express)
• Develop and maintain RESTful and GraphQL APIs
• Work with SQL and NoSQL databases for data modelling and query optimization
• Integrate frontend and backend systems seamlessly
• Identify, debug, and resolve performance and reliability issues
• Write clean, modular, and testable backend code

Collaboration & Delivery

• Work closely with Product Managers, UX Designers, and other developers
• Own features end-to-end—from development to deployment and maintenance
• Participate in code reviews and contribute to improving code quality
• Document APIs, system behavior, and key technical decisions
• Continuously improve existing systems and propose technical enhancements

Mandatory Skills & Experience

Experience

• 3–5 years of professional experience in full stack or web application development

Frontend

• Strong hands-on experience with React.js
• Experience with Apollo Client and GraphQL
• Familiarity with UI libraries such as Ant Design
• Experience integrating frontend with REST and GraphQL backends
• Experience writing unit tests for frontend applications

Backend

• Proficiency in Python or Node.js
• Experience with frameworks such as Django or Express.js
• Strong understanding of REST APIs and GraphQL
• Experience with SQL and/or NoSQL databases
• Working knowledge of Linux/Unix environments

General

• Experience using Git and following Agile development practices
• Strong problem-solving and debugging skills
• Good communication skills and ability to work in cross-functional teams
• Ability to work independently with moderate guidance
• Quick learner with a product-oriented mindset

Good to Have

• Experience deploying applications on AWS, GCP, or Azure
• Familiarity with Docker, CI/CD pipelines, or DevOps workflows
• Exposure to microservices architecture
• Understanding of security best practices in web applications
• Experience working in a startup or consultancy environment

What You’ll Get

• Ownership of meaningful product features
• Opportunity to work directly with senior leadership and global clients
• Fast-paced learning environment with real-world impact
• Balance of product development and problem-solving exposure

Reviewing resumes and applications

Conducting initial telephonic screenings and scheduling interviews

Managing the end-to-end recruitment process

Sourcing candidates through job portals and social media

Client coordination and relationship management

Negotiation and candidate engagement throughout the hiring cycle

Compensation & Benefits:

Competitive salary based on experience and interview performance

Provident Fund, Medical & Accident Insurance

24 days of annual paid leave

Performance-based incentives

Key Areas of Responsibility

• Lead Generation,
• Target Achievement
• Prior experience with the International market
• Prior experience in working with Service based company
• Good Communication and Negotiation

Skills Required Candidate Profile:

• Drive and support international sales to close key new business in the Software Services Domain.
• Drive processes in acquiring new customers, retaining old business, proposals, negotiation, and major deals, to win new business.
• Leads proposals and negotiations that maximize customer value.
• Develops and maintains strong customer relationships with target Accounts.
• Achievement of assigned Digital sales quota / Sales revenue as well as a contribution towards the overall team target.
• Maintain consistent, timely, and high-quality reporting meeting the requirements of the business.
• As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions.
• Understand the company’s goal and purpose to continue to enhance the company’s growth.
• Must be capable of working individually with minimal guidance.
• Must be able to work under flexible Work Timings.
• Have great interpersonal and communication skills. 

Job Description

What will you do at Skillovilla ?

• Learn & understand Skillovillas products, prospective clients & services well.
• Understand customer needs, and requirements and correlate solutions and customer requirements
• Identify and qualify new customers coming from our inbound and outbound lead funnel.
• Developing strong relationships with customers, connecting with key business executives and stakeholders.
• Document all pertinent customer information and conversations in the CRM system
• Respond, engage and qualify inbound/outbound leads and inquiries.
• Execute planned sales activities and develop a target list of high-potential new customers.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects.
• 
  

What do we need from you?

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, English Mandatory, knowing regional languages will be a plus).
• Ability to make focused efforts to win customers.
• The ideal candidate should be strategy-driven with a research-based approach.
• Ability to multitask, prioritize and manage time effectively.
• 
  

Academic Qualification : Any Graduation/ Post Graduation (completed and pursuing final year students).

Location : Bangalore (Work from Office)