Customer Support executive

About Infinity Learn

Infinity Learn, backed by the prestigious Sri Chaitanya Education Group, is a dynamic hub of digital talent dedicated to redefining education for the future. Our passionate team focuses on delivering a fun, result-oriented, and innovative learning experience. By combining cutting-edge technology with flexible course structures, we empower learners from Grades 6 to 12+ to engage in education both online and offline. Our mission is to continuously improve and innovate to meet the evolving needs of our learning community.

About the Role

As an Academic Counsellor, you will be the face of Infinity Learn, guiding students and parents in leveraging our products for optimal learning outcomes. This role involves being an individual contributor in a high-performance, employee-oriented environment, driving Infinity Learn's vision of unique and impactful education.

Key Responsibilities

Sales Achievement:

• Drive sales growth through consultative outbound and follow-up calls with prospective students and parents.
• Build and maintain a robust sales pipeline, managing the sales process to closure.
• Consistently achieve and exceed monthly and quarterly revenue targets.

Client Engagement:

• Address objections, negotiate pricing, and generate sales revenue.
• Build long-term relationships with students and parents by providing excellent after-sales support.
• Conduct need analysis to recommend the most suitable programs.

Product Knowledge:

• Develop a comprehensive understanding of the company's offerings and effectively communicate their benefits to clients.
• Stay updated on industry trends, competitors, and new product launches.

Reporting & Collaboration:

• Maintain accurate records in the CRM and update progress regularly.
• Work closely with the marketing and operations teams to ensure smooth student onboarding.
• Provide regular feedback to management to improve sales strategies.

Desired Skills

• Strong sales acumen with a results-oriented mindset.
• Excellent communication and negotiation skills to build trust and rapport with clients.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM software and other sales tools.
• Comfortable with a 6-day work week.
• Strong presentation skills to deliver impactful demos.
• Ability to adapt to changing market conditions and client needs.

Qualifications

• Minimum 1 years of sales experience with a proven track record of achieving or exceeding sales targets and earning incentives.
• At least 1 year of experience in the K-12 EdTech industry.
• Familiarity with test prep products/services for the K-12 education sector is highly preferred.
• Bachelor's degree is required.

Working Conditions

• 6-day work week, with Monday as a fixed day off.
• Candidates must bring their own device.
• Flexible working hours with the possibility of hybrid/remote work in specific cases.
• Attractive incentive structure with performance-based rewards.
• Opportunities for career growth and professional development.

Skills Requirement: Skills:

. Prior work experience in application security is mandatory.

Should have solid experience in Penetration testing.

Candidates should be familiar with Azure WAF.

Candidates must have excellent verbal and written communication skills.

Candidates should be familiar with waterfall and agile development processes and have experience integrating secure development practices into both models.

6. Familiarity with a variety of development and testing tools

7. Candidates must be able to explain all vulnerabilities and weaknesses in the OWASP Top 10, WASC TCv2, and CWE 25 to any audience and discuss effective defensive techniques.

8. Familiarity with industry standards and regulations including PCI, FFIEC, SOX, and ISO27001 is desired.

9. linux Experienced in tools like Snyk, Tenable WAS, Invicti, Burp suite, Postman, kali

10. Experience in conducting Threat Modelling using STRIDE, PASTA etc

Job Description

We are looking for an experienced GCP Cloud Engineer to design, implement, and manage cloud-based solutions on Google Cloud Platform (GCP). The ideal candidate should have expertise in GKE (Google Kubernetes Engine), Cloud Run, Cloud Loadbalancer, Cloud function, Azure DevOps, and Terraform, with a strong focus on automation, security, and scalability.

Work location: Pune/Mumbai/Bangalore

Experience: 4-7 Years 

Joining: Mid of October

You will work closely with development, operations, and security teams to ensure robust cloud infrastructure and CI/CD pipelines while optimizing performance and cost.

Key Responsibilities:

1. Cloud Infrastructure Design & Management

· Architect, deploy, and maintain GCP cloud resources via terraform/other automation.

· Implement Google Cloud Storage, Cloud SQL, file store, for data storage and processing needs.

· Manage and configure Cloud Load Balancers (HTTP(S), TCP/UDP, and SSL Proxy) for high availability and scalability.

· Optimize resource allocation, monitoring, and cost efficiency across GCP environments.

2. Kubernetes & Container Orchestration

· Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE).

· Work with Helm charts, Istio, and service meshes for microservices deployments.

· Automate scaling, rolling updates, and zero-downtime deployments.

3. Serverless & Compute Services

· Deploy and manage applications on Cloud Run and Cloud Functions for scalable, serverless workloads.

· Optimize containerized applications running on Cloud Run for cost efficiency and performance.

4. CI/CD & DevOps Automation

· Design, implement, and manage CI/CD pipelines using Azure DevOps.

· Automate infrastructure deployment using Terraform, Bash and Power shell scripting

· Integrate security and compliance checks into the DevOps workflow (DevSecOps).

Required Skills & Qualifications:

✔ Experience: 4+ years in Cloud Engineering, with a focus on GCP.

✔ Cloud Expertise: Strong knowledge of GCP services (GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Functions).

✔ Kubernetes & Containers: Experience with GKE, Docker, GKE Networking, Helm.

✔ DevOps Tools: Hands-on experience with Azure DevOps for CI/CD pipeline automation.

✔ Infrastructure-as-Code (IaC): Expertise in Terraform for provisioning cloud resources.

✔ Scripting & Automation: Proficiency in Python, Bash, or PowerShell for automation.

✔ Security & Compliance: Knowledge of cloud security principles, IAM, and compliance standards.

About Wissen Technology

Wissen Technology, established in 2015 and part of the Wissen Group (founded in 2000), is a specialized technology consulting company. We pride ourselves on delivering high-quality solutions for global organizations across Banking & Finance, Telecom, and Healthcare domains.

Here’s why Wissen Technology stands out:

Global Presence: Offices in US, India, UK, Australia, Mexico, and Canada.

Expert Team: Wissen Group comprises over 4000 highly skilled professionals worldwide, with Wissen Technology contributing 1400 of these experts. Our team includes graduates from prestigious institutions such as Wharton, MIT, IITs, IIMs, and NITs.

Recognitions: Great Place to Work® Certified.

Featured as a Top 20 AI/ML Vendor by CIO Insider (2020).

Impressive Growth: Achieved 400% revenue growth in 5 years without external funding.

Successful Projects: Delivered $650 million worth of projects to 20+ Fortune 500 companies.

For more details:

Website: www.wissen.com 

Wissen Thought leadership : https://www.wissen.com/articles/ 

LinkedIn: Wissen Technology

Python Full Stack Trainer - Join Our Friendly Team!

We're looking for a Python Full Stack Trainer to join our fun and supportive educational family. You'll be teaching students how to become awesome Python full stack developers using our already designed curriculum. Even if you're not a perfect match for all requirements but love teaching and know your Python - we'd still love to hear from you!

What You'll Do

• Teach our well-designed Python full stack curriculum in an engaging way
• Make learning fun with hands-on coding sessions and real-world examples
• Support students at different skill levels with patience and enthusiasm
• Provide helpful feedback to help students grow their skills
• Share your passion for Python and web development
• Be part of our friendly, collaborative teaching team

Skills That Would Be Great

• Knowledge of Python and web frameworks like Django or Flask
• Experience with front-end basics (HTML, CSS, JavaScript)
• Familiarity with databases and how they connect to applications
• Some experience with Git and cloud services
• A knack for explaining tech concepts in simple, understandable ways
• Enthusiasm for teaching and helping others learn

Nice to Have (But Not Required!)

• Previous coding or development experience
• Some teaching or mentoring background
• A technical degree or relevant certifications

The Awesome Perks

• State-of-the-art high-tech training facility with the latest equipment
• Ready-to-use curriculum (no need to create materials from scratch!)
• Friendly, supportive work environment where everyone helps each other
• Competitive pay and benefits
• Flexible schedule options
• Be part of something meaningful - helping others launch their tech careers!

Come As You Are

We believe in potential and passion. If you're excited about teaching Python and helping others, we want to talk - even if your background isn't traditional. Our community is welcoming and supportive!

Join us and help others discover the fun of Python full stack development!

We enable humans & machines with internet connectivity at a price that they can afford.

The inspiration for Wifi Dabba came from the founders working together for the last decade in the mobile application industry and realising the biggest reason for user churn being access to cheap and affordable internet access. From having worked on ground onboarding users and facing poor connectivity issues all the time, we took it on ourselves to fix the internet access problem for the common citizen.

At Wifi Dabba (YC W17), we are building a low cost, scalable & distributed Wi-Fi infrastructure to connect next billion users online. We do this by deploying a grid of lasers (Free Space Optics) over the cities & town and bring cheap and fast internet for everyone. We enable anyone to buy 1 gig of data access at a time at a price they can afford. Sachetization of internet access is the foundation to rebuilding internet for all. We do this by leveraging crypto and blockchain to truly make internet infrastructure ownership distributed — our vision is to be connectivity layer for the Web3 world.

• You will get the chance to be an early team member at a fast-growth YC startup.
• You get to define the future of telecom infrastructure ownership and operations.
• We’re a tight-knit team where you'll learn a ton and have ownership.
• Opportunity to build for the next billion users.

• Strong engineering background preferably in Computer Science
• Experience architecting, developing, and testing android application code end-to-end
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with AWS services
• Experience working with remote data via REST and JSON
• Experience working with mobile analytics
• Knowledge of code versioning tools like GIT, SVN.
• Experience in building user interfaces for mobile apps.
• Participate in design discussions with business users, web producers and engineering teams.
• Perform requirements analysis, high-level design, effort estimation for new business requirements and feature enhancements.
• Write clean, concise, and sustainable code.
• Team player who enjoys collaborative effort.

• Entrepreneurial mindset (we encourage all employees to be future founders and this can be a great stepping stone towards that)
• Customer-centric and passionate about working in a small & focused team
• Previous experience building/working in telecom software or infrastructure
• Previous experience building web3 project - DeFi / Blockchain infrastructure
• Previous experience at a high-growth, fast-paced startup