Product Manager- Supplychain/logistics/ Tranportation/ Railroad Domain
at CloudMoyo
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Job Description
Certa is recruiting a Product Manager, who is passionate, strategic, and driven for developing a world-class no-code SaaS product. As a key member of the Product Management team, you will work closely with UX, technology, and business. This role will allow you to set product strategies, identify new business opportunities, solve complex problems, and work with a smart innovative team.
Requirements
- A natural collaborator with a proven ability to work across teams to get things done.
- You have structured problem-solving abilities and a clear communication style.
- Familiar and comfortable with Agile development.
- Results-oriented. You know how to ‘get it done; you drive results with your team. Exceptional problem-solving, teamwork, and leadership skills. Handle details accurately and promptly
- Customer Focused. Dedication to customer success. Demonstrated ability to deliver SaaS software solutions to customers.
- Strong organizational skills with the ability to manage expectations and customer demands. You know how and when to influence customers to adapt to smarter operational techniques of Certa’s platform
- Ability to work with remote teams.
- You show you care about quality and driving strategy to build innovative products.
- You are an effective communicator and know how to adjust your management style to help coach and lead at all levels in the organization.
- Ability to manage multiple challenges, competing for priorities simultaneously.
- Identifying and validating new business and product opportunities.
- Creating and analyzing new product ideas, testing the ideas, and translating that into the product roadmap
- Orchestrating the execution of the roadmap in a look-ahead timeline approach
- Managing the product life cycle from strategic planning to tactical product management activities. This includes acting as product owner on one or more scrum teams.
- Acting as the subject matter expert on the product for the company.
- Working in an outbound capacity to provide domain expertise in support of sales and partner opportunities.
- Working closely with engineering and UX teams to provide the input needed to guide the product development effort.
- Developing business cases as needed for major new product initiatives while working with the sales/business development team to understand the best use-case scenarios and spot possible feature development opportunities proactively
- Prioritizing product requirements for new features by conducting market and customer research supported by ongoing communications with customers, prospects, and with internal customer-facing organizations.
- To execute your responsibilities, you will interface with customers and prospects to understand user needs and customer use cases. You will interface with engineering and UX teams to execute the product roadmap, as well as work with marketing to ensure alignment with external communication in terms of target markets, go-to-market strategy, product positioning, and key benefits. You will also serve as an internal and external evangelist for your product offering.
Technical Skills:
- Familiar and comfortable with Agile development, wireframing tools, Jira for user stories Figma, and MIRO.
- Product manager for no code SaaS product
- ERP, Coupa, Anaplan, ServiceNow
- Improving the NPS of the partners.
- Working closely with the business, operations and sales teams to understand their inputs and pain points and conceptualizing and building solutions which will help them.
- Driving the engineering, QA, data and design teams in delivering and building world class products.
- Planning Sprints and working in an Agile environment to carry out not just your tasks but also the tasks of your team members.
- Understanding and measuring the success metrics directly inclined towards your vertical and align them as per the business needs.
- User research will be a key part of your job which will help you to take better and more informed decisions while you build the product, hence conducting and setting up efficient user research frameworks will also be an important responsibility.
- Finally, you will be analyzing the key metrics being tracked in the launched product and creating a plan to iterate and optimize the products for future sprints.
Desired Candidate Profile
What you need to have:- Master's / Bachelor's degree (preferably in Computer Science).
- 2+ years of handson experience in Product Management and proven track record of managing all aspects of a successful product throughout its lifecycle.
- B2B experience specifically building products for E-commerce/ Logistics clients is a bonus.
- You should be able to communicate effectively with the Engineering, QA and Design teams in their language while being able to articulate the product requirements efficiently.
- You should have a First principle thinking approach in problem solving; the ability to build products from scratch and the vision to scale it.
- You should have empathy towards the customer and the ability to understand their problems.
- You should have an Agile mindset - With a strong bias for action and an iterative approach to product development and a focus on building well hypothesised products.
- You should be able to understand and analyze industry/ market/ competition and internal business strategy, and ensure your product stays relevant and ahead of the curve.
- On a daily basis, you should use data to drive decision making and be analytical in understanding the problem statements.
- A good knowledge in UI/ UX design.
- The ability to collaborate with cross functional teams and harner assertiveness and influence to rally people around building exceptional products.
- Prior experience in building products for the Blue collared workforce is a plus.
Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.
Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.
As a Product Manager, you will join the Consumer product team and lead the implementation of global products in our journey towards making remittances accessible and affordable for all.
In this role, you’ll work with cross functional teams to build product strategy and roadmap to grow our consumer business vertical.
What you will do:
- Solving issues through consumer web/ apps platform & improving the overall experience of for the consumers.
- Coordinating such that product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams.
- Working with a group of experienced Product Managers with a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world
- Being responsible for new product ideation, product development cycle and launch.
- Building a market excelling product line, offering best in class services and user experience that contributes to the product vision and business strategy
- Proactively identifying gaps in the market and leading the effort to develop products that drive business value
- Closely involving in documentation, validation, verification of critical performance data, feedback and findings related to the customer journey
- Working closely with a team of engineers, architects, designers, experimentation team to deliver excellence and setting the high-level mission, vision, and roadmap for the platform and the team
- Working with the design team to constantly improve the UI/ UX of the consumer facing app/ web and white-labelled platforms basis data.
- Understanding the blend between Interaction, UX and usability
- Being responsible for incorporating feedback from consumers, data inputs, market intelligence, research, competitor analysis and designing features/ functionalities to keep always miles ahead of competition
- Gathering post-launch client feedback, measuring performance and quickly capturing learnings to adapt the product.
What you need to have:
- Minimum 5 years full-time work experience in high-scale consumer facing products
- Prior experience in understanding and solutioning with APIs
- Proven track record leading with complex strategic initiatives, working through technical, operational, legal/ policy and business issues. Prior experience in handling client-side projects would be a plus.
- Should be comfortable with data, analytics and decision making based on data. Should be comfortable with using data analytics tools.
- MBA and Engineering background in Computer Science are preferred
- Result oriented- Ability to find solutions to difficult problems quickly and effectively
- Data driven, analytical and fully understand the diverse ways in which our ecosystem of products can be further adopted by our customers
- Process orientation - ability to perform within existing systems and processes, while constantly aiming for process improvement
- Interpersonal skills and ability to influence - ability to interpret complex data and articulate to stakeholders for their buy-in
- Team Effectiveness - Ability to work in a cross-functional, dynamic environment and support fellow team members in the achievement of their goals
- Multi-tasking - Ability to manage multiple complex projects at various stages of product development simultaneously
- Execution drive & bias for action mindset
If you’ve made it till here, then you’re probably interested in the role!
RESPONSIBILITIES
● Device end-to-end product growth strategy in close collaboration with product,
design, research, engineering, and marketing teams.
● Device and implement strategy to drive product growth through virality
● Explore and validate new strategic value propositions for our users
● Defining and delivering against a clear set of business metrics and OKRs
● Ensure that product growth decision are data-informed - based on strong logical
rigor, in-depth analysis, and value data with opinions
● Work closely with stakeholders across the organization and collaborate on the company’s
short- and long-term goals
SOUNDS LIKE YOU?
● You have 8+ years of experience in delivering and scaling highly successful and
innovative consumer Internet products with stellar design taste, creativity, and product
instincts, work experience with a gaming organization, or creating and driving growth for
the social product would be a plus
● You know that the voice of the customer is the most important factor in the products you
lead and have deep experience of successfully driving product growth through virality.
● Have deep experience in successfully delivering high-quality consumer experiences that
are informed by both quantitative and qualitative insights
● You deeply value and have experience with hiring, coaching, and leading diverse and
high-performing teams of APMs and PMs creating an inclusive space where people can
learn
● You are steady under pressure in a fast-paced environment, capable of quickly and
clearly prioritizing both your time and that of your organization
● You celebrate both wins and failures, constantly seeking feedback and focusing on your
own development
● You understand and value bringing joy and a sense of creativity to your day-to-day
operations
BENEFITS
● A flat and transparent culture
● Assistance and support to setup home workspace
● Tools of the trade - MacBook, Latest Softwares
● Monthly Communication Reimbursement
● Best learning and development opportunities
● A chance to have a big impact in hypergrowth setup
Role- Product manager
We are seeking a Product Manager who will have a passion for agile, creating new delivery processes. This role includes leading cross-functional resources necessary for successful product definition where you will provide relevant business context for Agile software development team and leading team through planning exercises designed to help select development work for timeboxed execution.
Experience range- 8-14 Years
Responsibilities
- Create and ensure a shared understanding of product vision and strategy amongst all members of the team.
- Define a product portfolio from a product strategy that balances business need, opportunity, feasibility, and achievability.
- Demonstrate platform thinking by abstracting feature requests into “classes of problems” and creating an extensible product which can be used for a variety of current and future needs.
- Should have experience in Pre-sales.
- Backlog management, iteration planning, and elaboration of the user stories
- Guiding the team and organization on how to use Agile/Scrum best practices and values
- Partnering with Product Management to create and maintain a product backlog according to business value or ROI
- Create Product roadmap
- Understanding on NFR (Non-functional requirements.
- Understanding on Wireframing & Prototyping
- Lead the planning product release plans and set an expectation for delivery of new functionalities
- Providing an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
- Understanding knowledge of the market, the users, and the roadmap for the product.
- Represents the customer, interfaces and engages the customer
- Evangelize and market: communicate the value proposition and bring an emotional connection to the product to all stakeholders and team members.
- Drive research and competitive analysis to identify ways to transform the user experience, and create competitive opportunities.
- Reframe business solutions into actual business needs
- Articulate how the product fulfils the business strategy and creates value to internal and external stakeholders (e.g. clients).
- Understand the technical aspects of software development – including software engineering, architecture, and technical tradeoffs – enough to ensure that technical choices don’t conflict with the product vision and strategy, but rather enable them.
- Partner with engineering leads and architects so that decisions on product and technology direction are not made in a vacuum.
- Make data-driven decisions: support portfolio choices with evidence from analytics and research.
- Align product strategies with other product managers, articulate how the product strategy fits into the broader ecosystem.
- Nurture regular communication and connection with business stakeholders to ensure that product strategy stays aligned with business priorities, and also to keep stakeholders abreast of learnings from customers that impact product direction.
- Always be “discovering” what customers and users need. Get out of the building: visit clients and speak with users/customers. Always be learning from user research conducted during product development cycles.
- Partner with Product Owners to ensure constant alignment with business and customer goals, and outcome expectations for delivery.
Requirements
- About 7+ years of overall exp and 3-4 years of relevant experience working as a Product Manager in a technology environment
- Solid Agile experience
- Understanding of technology; Language and Applications
- Additonal exp with API Banking Domain would be plus to the role
- Proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them.
- Ability to communicate clearly and concisely across technology and the business teams.
- Experience supporting/rolling out initiatives to commercial teams
- Experience with demand generation, account/territory management, opportunity management and contact management capabilities, functionality and workflows.
- Developing new product features
- Working on developing https://www.productmanagerhq.com/2018/10/product-strategies-for-switching-costs/">product strategies
- Problem Solving
- Communication
- Analytical
- Project Management
Job Responsibilities
- As an APM, you will be reporting to Product Owners. Our product is at a very young age, and hence has a long way to go. As an APM, you get to work on the vision of the product and get direct involvement with the ideation and implementation of product features. The key responsibilities of this position will be:
- Collecting quantitative https://www.productmanagerhq.com/2018/06/data-driven-vs-data-informed/">product data and metrics
- Synthesizing https://www.productmanagerhq.com/2018/08/effective-user-interviews/">customer research
- Gathering product https://www.productmanagerhq.com/2014/10/what-is-a-user-story/">requirements and aligning them with business goals
- Coordinating with https://www.productmanagerhq.com/2015/04/how-to-work-with-stakeholders-as-a-pm/">stakeholders to achieve the product vision
Founded in 2016, MyGate is reimagining the outdated procedures at gated communities through use of technology. Its several innovative features augment security at the gate and enhance convenience within for over 600,000 homes in 10+ Indian cities.
Named one of India’s most innovative Company in 2018, MyGate was conceptualized, designed and executed by its three founders, who have tremendous experience in the Armed Forces, Technology and Operations. Founded by ISB/IIM/IIT alumni, MyGate has raised funding from institutional investors and is well capitalized for massive growth plans.
MyGate is at a stage where product market fit is established and have a strong leadership team in place and scale & distribution engine has kicked in. MyGate have had great people join and continue to look for more to join.
Here is what you should expect from MyGate:
1. The company to do well - this could mean multiple things but here are few that are likely to matter for you: MyGate as a brand to be popular and well known, our client base to grow month on month. Most importantly because we are in growth stage, we should not do stupid things and run out of money!
2. PPP - you would have a Platform for Personally and Professionally grow. This means opportunity to do challenging & stimulating work that puts you out of your comfort zone and forces you to learn every day. When you look back, you should feel your "stock price" growing in the market! Gold shines in fire. You will get the fire, are you the gold?
3. Recognition - Your growth in the company would be linked only to performance and not your past experience. If you do well, there should be recognition, growth in span of influence, reward and financial growth.
4. Good Manager - Each of you should have a good person to report to. Your manager should be facilitator of your success, someone you can look up to, someone that makes you feel excited to come to work and give your best every day!
5. Flat Culture - As we grow, we will no doubt have structure, hierarchy and processes in place. This should not mean slowing down of decision making and most certainly this does not mean hierarchy in communication. You should be able to reach out to anyone in the organization.
6. Client Focus - We will always be a client centric company. If we service the client right and continue to delight them, we will be in our path to build a great company.
7. Fair, Ethical and High on Integrity - These are foundations of the company. We will be always be ethical, high on integrity and fair to everyone whose life is being touched by MyGate.
What you’ll do
• Own product strategy, execution and go-to-market for one of MyGate’s mobile consumer products or product lines
• Understand motivations and behavior of one or more types of users and be obsessed with creating delightful product experiences for these users
• Drive user adoption, engagement and retention on products you own
• Work with key stakeholders across business and technology teams to evaluate and prioritize opportunities and develop product strategy
• Work closely with a cross-functional team of design, engineering, business development and operations counterparts to build and take your products to market
• Determine the metrics that determine business, product and operational success and track these metrics to improve and evolve your product
Skills and experience you should have
• 4 years of product management experience building and launching consumer products, with at least 2 years in mobile consumer products
• Deep user empathy layered with a strong understanding of business
• Be self-driven with a high degree of ownership and urgency
• Be customer focused, analytical and data-driven in your decision making. Use user research, A/B testing and continuous experiments to guide your product thinking
• Track record of strong verbal and written communication and presentation skills, including an ability to effectively communicate with both business and technical teams.
• Can build effective partnerships with business owners across business lines
• Thrive in an ambiguous environment with changing needs
Other great things to have
• Past technical background, with 2+ years in an engineering role
• Experience building products for vernacular, regional or “next 100 million” consumers
Preferred Skills:
- 12 to 15 years of experience in Product Development, Product Management and/or Project Management of Software Solutions in the Transportation / Railroad domain with preferred 4+ years on North American Railroads.Preference would be given to candidates with deep domain knowledge of North American Railroad.
- Hands-on experience in systems like Order/Waybill Management, Service Design, Rail Operations, Mechanical, Revenue Management, Intermodal, Locomotive management, Railroad freight management, process would be ideal.
- Partner with our functional and engineering teams to determine what can be delivered through balancing the need for new features, defects, and technical debt.
- Collaborate with Agile team members to effectively execute Scrum ceremonies through Sprint Planning, Retrospectives, and Daily Standups.
- Prioritize backlog in accordance with the understanding and validation of customer needs and associated outcomes.
- Experience and expertise in Agile methodologies (e.g., Scrum/Kanban/SaFe, etc.)
- Proficient in MPP, MS Office, with emphasis on Visio and MS Excel.
- Understanding of functional and data integration dependencies and issues.
- Should be able to handle team diligently.
- Familiarity with complex data and structures.
- Knowledge of physical and conceptual/logical data modelling concepts.
- A self-starter, can-do attitude i.e. what areas can I apply myself in and take ownership/responsibility and to be the go-to person in those areas.
- Flexibility needs to be comfortable and effective in various roles (wear different hats) as well as the ability to go broad and/or deep as needed.
- Must be comfortable with high levels of ambiguity and be willing to make reasoned decisions.
- A highly collaborative working style
- An ability to quickly absorb business processes and systems that implement those processes
- An ability to work with geographically distributed teams
- Ability to engage with diverse audience from business users to CXOs
- Proficient in presentations, written and verbal communication
- Ability to collaborate cross-functionally with individuals in a wide variety of disciplines and backgrounds and build strategic relationships.
- Excellent written and oral communication skills and the ability to interface with senior leadership.
- Travel – 30% to USA (*Only candidates with valid US B1 visa and available to travel onsite at a very short notice.
Qualifications
Any IT / Computers Graduate or Post Graduate