To build the relationship with customers and explain about product
It's an Ed. Tech company authorized by the government of India and knowledge partner of NSDC
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Collaborate with team members
- Answering Sales / Enquiry calls
- Managing a team of customer service personnel
- Coordinating with the team for various enquiries.
- Answer phone calls or emails from customers to provide quick resolution of issues
- Provide more direct customer support
- Identify a solution to the customer's query or direct them to another department that can provide assistance.
- Managing escalations requires significant customer service skills and diplomacy to ensure that the customer is satisfied.
- Conduct periodic reviews and evaluations of team members.
- Prepare proper report for daily queries attained and queries resolved / escalated queries.
We are looking for a Tele Sales Executive who is proficient in customer-oriented Telesales executive to utilize outbound telephone calls to achieve sales targets.
Roles and Responsibilities:
- Candidate needs to do an outcall and explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FDs, Investment Plans etc.,)
- Need to reach the monthly targets
- Need to resolve customer Queries
- Calling existing and potential customers to persuade them to purchase company products and services.
Requirements and Skills:
- Good interpersonal and communication skills
- Good Convincing skills
Qualification:
- Graduation (Any Stream)
Experience:
- 0-5 years
Location: Hyderabad
Transportation Facility
Contact Details:
Name: Deepa
HR Executive
About the company:Out Client is Entertainment Network (ENIL), owns 73 frequencies and is advertising partner for another 3, across 63 cities, making it India’s largest private FM radio broadcaster
Requriment:
· To ensure revenue generation for the company · Making sales calls Ø Preparing client proposals &presentations Ø Plan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordingly Ø Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc. Ø Maintain strong relationships with clients and agencies in the person’s portfolio · Market Information Ø Conducting competition tracking and monitoring on frequent basis Ø Understand in detail about client spends at a brand level and then develop Go to Market approach Ø To look at broader perspective, think through ideas and create solutions for clients via upselling & cross selling of various properties Ø Media Tracking to generate prospects · Follow up and ensure that monies are collected on time including sending appropriate reminders to clients and agencies for payment
TECHNICAL SKILLS & QUALIFICATION REQUIRED: · UG/PGDM
PERSONAL ATTRIBUTES: · Collaboration · Ability to work under pressure · Adaptability · Strong branding focus · Good Communication Skills · Understanding of local market & language is mandatory · Must be willing to travel locally for client meetings
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About the company:Our client is Entertainment Network owns 73 frequencies and is advertising partner for another 3, across 63 cities, making it India’s largest private FM radio broadcaster.
SOME BEST THINGS ABOUT THE JOB: · Opportunity to work on leading brands across all categories · Opportunity to work on interesting ideas and concepts by engaging closely with the creative team of Mirchi WHAT YOUR DAY JOB LOOKS LIKE: · Brand Solution – Lead conversation with the clients/agencies for all digital content-led initiatives such as sponsorships, IP creation, alliances, co-branded videos, influencer-led & celeb-led content, social media amplification etc. · Client Servicing – Interact with clients for briefs, approvals, campaign execution and feedback. · Work closely with a internal and external creative teams to ideate basis client brief. · Assist in execution of the campaign by working closely with internal and external execution partners.
PERSONAL ATTRIBUTES: · Good Communication Skills · Ability to identify advertisers marketing objectives and suggest relevant digital products. · Collaboration · Ability to work under pressure · Adaptability · Strong branding focus · Understanding of local advertising landscape & language is mandatory |
1. Answer questions about products or the company.
2. Direct prospects to the field sales team when needed.
3. Handle Grievances to preserve the company's reputation.
4. Ask questions to understand customer requirements and close sales.
5. Good communication skills is a must.
Job Description
- Job Location:- Bodakdev -Ahmedabad
- Experience fresher both can apply
- Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
- Building business relationships with current and potential clients
- Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
- Collaborating with sales and leadership to secure, retain, and grow accounts
- Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
- Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information
- Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
- Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
- Maintaining a pipeline of all sales administration using CRM software
- Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
- Creating sales pipeline & converting leads to meet and exceed targets
- Completing daily conversations goal through outbound calls on allocated leads
- Upselling & cross-selling relevant CL offerings
- Ensuring process compliance and timely reporting.
- Ensuring post-sales servicing as per the set standards
- Demonstrating a strong customer service orientation in all spheres of activities.
- Handling escalations and ensuring client satisfaction in issue resolution.
- You understand career choices after college.
- You love connecting with people online/ on- phone (face to face too at times)
- Your ability to learn is off the charts and you are hungry for more
- You don’t believe in settling, you find ways to improve
- You have done some selling in the past and want to learn how to get great in sales
- You want to win always and find motivation in temporary
- Having a Mobile phone and Internet connectivity is a must
- Access to a quiet place within the WFH premise is a must
- If located outside of Delhi NCT, the incumbent must organise for a desktop/ laptop