Relationship Manager

JOB DESCRIPTION

• Has in-depth understanding of the full software development life cycle. Deep familiarity with data & business analysis, along with modern software design &development concepts encompassing a range of languages & platforms.
• Can work within an Agile team to ensure that all key technical requirements are identified, estimated, designed, implemented, and tested. 
• Can work on a collaborative cross-technology team where Java, APIs (services), PL/SQL interact with a range of business logic interfaces & systems. 
• Can own small to medium scale strategic initiatives/projects, enhances process standards and best practices, and supports issues during UAT/system rollout phases. 
• Understands business needs and priorities and provides thought leadership on potential solutions and the opportunities for technology to create positive impact on the business. 
• Has excellent analytical and problem-solving skills that are coupled with strong communication, anticipates issues, and deals with them proactively.
• Is team oriented, highly collaborative, works effectively to build strong long-term partnerships with stakeholders at all levels of the organization and across a variety of business and IT functions. 
• Self-sufficient and shows ability to lead, given the opportunity 
• Demonstrates a passion for technology innovation balanced with a pragmatic approach to developing and deploying solutions that best benefit the business.
• Nimble, adaptable, able to express ideas in meetings & design discussions, comfortable with ambiguity; course correct when circumstances change.

QUALIFICATIONS

• Bachelor of Engineering / 2-3 years of experience
• Willing to work on Testing

PRIMARY SKILLS

• Hands on experience with on Java 11 with Spring Cloud Microservices ecosystem(multi-threading, data structures, design patterns and OOP practices etc).
• Ability to Query Relational Databases like DB2, Sybase and Cloud data sources like snowflake.
• Spring, SOAP & REST Web Services with on XML/JSON based data.
• Experience with DevOps tools and Git.
• Test Driven development (TDD) and experience working in a disciplined development environment.
• Exposure to Azure Cloud experience is a plus.

GOOD TO HAVE SKILLS

• Business analysis – focused on investment management process and tools.
• Some experience into Automation Testing.

PRINCIPAL RESPONSIBILITIES :

1.      Inbound/Outbound Call Handling

2.      Email/Ticket Handling

3.      Escalation Handling

4 Data handling/managing

 CRITICAL SKILLS REQUIRED :

1.      Good listening skills

2.      Good problem solving skills

3.      Good English written skills

4.      Good learning abilities

5.      Good spoken English/Hindi skills

Good MS Excel & MS Word skills

Company Overview :

We are a purpose-driven full-scale integrated marketing & digital agency that builds brands with integrated campaigns. Armed with a plethora of multi-disciplinary skills across branding, design, packaging and all branches of digital marketing, we are a one-stop destination for brands wanting to push boundaries and disrupt their industry.

From identifying revenue streams to developing strategic positioning across key channels, we bring our creative and strategic prowess to play to help our clients grow into new verticals and territories. With our 360o marketing aimed at holistic growth, we ensure there are no gaps in your marketing plan to ensure there is no lead bleed. SEO, SEM, Social Media, Branding, Website design, and development, Creative Design, Content writing, Press release, Video production, and Martech - our bouquet of services is customized to meet the unique goals of your business!

https://webtraffic.agency/

Job Profile-

Designation: Visual Designer

( Only for people based in Mumbai, Thane, Navi Mumbai & MMRDA region only. Outside candidates strictly NO NEED TO APPLY ).

About this role:

• Coordinating with clients or account managers to discuss the business objectives and requirements of the job
• Think creatively and independently design concepts, graphics, layouts, designing and managing Social media platforms
• Translate high-level design requirements into wireframes and engaging, intuitive and functional user interfaces
• Obtains approval of concept by submitting rough layout for approval
• Developing design briefs by gathering information and data through research
• Working as part of a team with printers, copywriters, photographers, other designers, account executives, web developers and marketing specialists.
• Work on the website, enterprise applications (multichannel), embedded product UI’s
• Create mood boards, mind maps and be a part of brainstorming sessions
• Deliver high-fidelity schematics, workflows, interaction storyboards, and design deliverables that guide creative, content, and development efforts
• Stay up-to-date with the latest design trends and set a tone for the brand content.
• Ability to interact, communicate and present ideas to the clients and internal team members
• Ability to take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs
• Excellent interpersonal and presentation skills
• Ensure consistent branding across all communication channels
• Able to deliver the requested creatives in the timeframe and follow a strict deadline.

Requirements: (Candidate from agency background is a must)

Education: Graduate degree from design college or communication or equivalent.

Skills :

• Well Versed with Designing Softwares like (Illustrator/Photoshop/CorelDraw/Dreamweaver/InDesign and others)
• Ability to have fun in the creating process
• High-level proficiency in Adobe Illustrator, Photoshop, CorelDraw.
• Excellent sense of design principles including color, typography, layout, and ability to create strong visual messaging.
• Knowledge of 2D animation & video editing on premiere pro & after effects would be an added advantage.
• Only for people based out at Mumbai, Thane, Navi Mumbai & MMRDA region only.
• Experience - Minimum 1 year and maximum 2 years of experience at a digital marketing/ creative/design agency.

Joining: Immediate and candidate should have their own laptop.

Working Days: Monday to Friday. ( 5 days a week )

Location: Powai ( Mumbai ). Hybrid model

Salary: As according to industry standards.

We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• 
  

Job Description

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working website.
• Collaborate with the frontend team, and enable connectors with WordPress REST API and other tech platforms

Requirements

Relevant experience

• 2-4 years’ experience in authoring and developing for CMS’s including but not limited to WordPress

Required qualification

• University degree or equivalent diploma in technology and computer science.

Essential skills

• Good Overall knowledge of PHP
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Knowing the nuances of WordPress Themes – Installation and Configuration
• Knowing the nuances of WordPress Plugins with good coverage of which plugin is best suited for a particular requirement, and confidence to research plugins as well
• Knowledge of WP Caching, WP Query Object and WP Database Structure
• Knowledge of Knowledge of WordPress Scalability
• Knowing the nuances of WordPress editor with good coverage of which editor is best suited for a particular requirement, and confidence to research plugins as well
• Hands On Experience with Gutenberg Editor and Blocks
• Awareness of the WP Library, and Architectural Concepts is a must
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working Wordpress pages
• Willingness to quickly learn new frameworks, changing theme market with ready updates on not just WordPress, but also PHP.

Nice to Have

• It would be good to have exposure to multiple CMSs like Shopify, Magento
• It would be good to have the ability to develop WordPress Plugins and Themes From scratch
• Experience on at least one PHP Framework (CodeIgniter, Laravel, YII)
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Proficient understanding of code versioning tools (such as Git, SVN, and Mercurial)
• Strong understanding of PHP back-end development
• Knowledge of WordPress REST API
• Knowledge of WooCommerce

Benefits

• Unlimited learning and growth opportunities 
• A collaborative and cheerful work environment 
• Exceptional reward and recognition policy  
• Outstanding compensation  
• Flexible work hours  
• Opportunity to make an impact as your work will directly contribute to our business strategy
• 
  

At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.  

Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all. 

What makes Nickelfox a great place for you?

In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason 80% of our business comes from repeat clients.  

Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.

Responsibilities

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Rest Frameworks)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field

• Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
• Prior experience working in an ITIL environment
• Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
• ACL, Security, NAT, QoS, WAN, Cloud, Automation
• IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
• Wireless LAN technologies
• Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
• Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
• Excellent listening skills.
• Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
• A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
• Taking ownership of issues through to resolution on all appropriate requests.
• Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
• Ability to work with minimal supervision.
• Support Desktop Team - Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating System.

• Experience level of 6 to 9 years of experience in very large-scale applications.
• Strong problem-solving skills, computer science fundamentals, data structures and
• algorithms their space & time complexities
• Design (LLD & HLD) and architect technical solutions for the business problems of a very large-scale portal.
• Strong hands-on and practical working experience with Java as the programming language
• Strong debugging skills - Code, Logs, DB, JVM
• Excellent coding skills - should be able to convert design into code fluently.
• Hands-on experience working with Databases and Linux platform