Please go through the Job Description Carefully
Duties & Responsibilities:
Make about 250 outbound calls per day to potential customers
Sales closure to processing
Answering potential customer questions and follow-up call questions
Strategic approach to retention & customer service
Required Skills:
Telemarketing / Telesales or customer service experience (1 yr)
A flair for sales with a go-getter attitude
Ability to mould sales pitch according to the client behaviour & background
Ability to withstand pressure & work in a fast-paced environment
Proficient in Microsoft Office – basics of MS word & MS excel, with an average typing speed
Required Functional Skills:
Process & product knowledge of the services offered
Language skills – good English communication and a regional language (Marathi)
Ability to negotiate & convince
Sales, data & goal oriented
Required Behavioural Skills:
Values – Integrity, honesty, punctuality, process adherence & customer centricity
Patience, listening, influence & persuasion
Resilience and persistence
Energetic & self-driven, exhibit professionalism
Work & Logistics:
Day shift on a rotational basis – Work From Home / Work From Office.
Must have a desktop / laptop / VoLTE supported mobile phone
4G VoLTE connection with good network / internet stability
Location : Mumbai
Job Type: Full-time
Salary: ₹10,000.00 - ₹14,000.00 per month