Customer Support executive

Key Responsibilities: 

• Perform keyword research and competitive analysis to guide content strategy 
• Optimize website pages for search engines (on-page SEO) 
• Monitor and improve technical SEO elements like crawlability, site speed, and indexing 
• Build and manage backlinks to improve domain authority (off-page SEO) 
• Track SEO metrics such as rankings, organic traffic, and conversions using tools like Google Analytics and Google Search Console 
• Conduct regular SEO audits and provide recommendations for improvement 
• Collaborate with content writers, developers, and marketing team to implement SEO best practices 
• Stay up to date with the latest trends and algorithm updates from search engines 

Requirements: 

• Minimum 2 years of experience in SEO or digital marketing 
• Strong knowledge of SEO tools (e.g., SEMrush, Ahrefs, Moz, Screaming Frog) 
• Familiarity with Google Analytics, Google Search Console, and Tag Manager 
• Understanding of HTML, CSS, and website architecture basics 
• Experience with CMS platforms (WordPress preferred) 
• Good analytical and problem-solving skills 
• Excellent written and verbal communication 

The Brand Concierge is a Delhi-based digital marketing agency looking for social media enthusiasts to join our team. It's a multi-faceted role with a prime focus on executing digital/social media content, influencer marketing and performance marketing.

Responsibilities:

• Content Creation - Develop engaging content (posts, reels, stories) using creative tools, AI tools, and apps like Canva, Inshot, CapCut, etc.
• Social Media Strategy - Assist in designing and executing brand-specific social media strategies to grow communities organically.
• Brand Management - Coordinate with designers, performance marketers, and web developers to ensure cohesive brand communication across platforms.
• Influencer Marketing & Collaborations - Identify and collaborate with influencers and brand partners to build awareness and recall.
• Client Servicing - Support day-to-day communication with clients and ensure timely deliverables.

Skills required:

• Minimum 1 year of experience in social media/digital marketing.
• Strong creative eye with comfort in using design + AI-based content tools.
• Excellent writing, communication, and organizational skills.
• Ability to work seamlessly within a team and coordinate across departments.
• Self-driven, proactive, and eager to grow in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) is a plus.
• Must bring your own laptop.

• Minimum 2 year experience
• Fluency in Microsoft Office suite (Excel, Word, PowerPoint, etc.)
• Self-motivated and proactive
• Strategic and creative thinker
• Strong communication skills
• Savvy with creating content on apps like Canva, Inshot, etc
• Own laptop to bring to office

Candidates serving notice period & immediately available can apply, should join within 7 days  Urgent requirement

.

• Ability to design and develop database architectures
• Expert working knowledge and experience of DBMS
• Ability to write complex T-SQL queries
• Expert knowledge of Azure Data Factory (ADF)
• Ability to create and manage SSIS packages while managing a full ETL lifecycle
• Proficiency in data cleansing and reconciliation
• Ability to assist others in topics related to data management
• Ability to quickly investigate and troubleshoot any data/database issues
• Expert knowledge in MS SQL Database Server administration, performance tuning and maintenance experience.

• Ability to work with end-users and project teams to analyze, document and create workflow processes
• Knowledge of SSRS (SQL Server Reporting Services)
• Attention to detail, critical thinking and problem solving skills.
• Excellent verbal/written communication skills and be a good team player.
• Azure SQL knowledge (SQL-as-a-service)
• Understanding of Agile Methodology.
• Working knowledge of Git.

Could Have

• DevOps knowledge (Infrastructure-as-a-code)
• Powershell scripting language
• Monitoring tools like Nagios, Azure tools.

Role – SDET

Experience – 4+ years

Location - Bengaluru

Key Skills - API test automation, Java, Rest Assured

• Minimum 3+ years of API test automation experience

• Strong Programming experience on Java using OOPs, collections, exception handling, and strong debugging skills

• Strong testing and test design skills like scenario identification, test case identification, defect identification with a focus on test coverage

• Strong experience in testing of API / webservices

• Excellent experience and skill in the development of API test automation suites using Rest Assured

• Good experience of working on Jenkins and other CI-CD tools

• Knowledge of Dockers

• Strong knowledge of SQL and experience in database testing is desirable

• Good communication skills (verbal and written) is a must

About Peppo

https://www.peppo.co.in">Peppo is a fair food ordering utility. It helps restaurants manage both the demand and the delivery sides of their business, on the cloud.

The simplest way to think of Peppo is that it is a backend for restaurants that takes them online, not on just one channel but on all of them. App publishers that integrate with Peppo, will see every restaurant that uses Peppo and can enable food ordering through their own front-end.

On the fulfilment side, Peppo allows restaurants to plug into an aggregated delivery fleet on which it helps restaurants choose between various providers to optimise between delivery costs and performance.

About the Role

We are looking for an experienced Business Development Manager with first-rate system administration and cloud systems management skills to join our retail platform team. In this role, you’ll be making some of the most significant decisions for the company. You need to have strong problem solving capabilities, be a team player and have great communication skills. You also need to be goal-oriented, have the ability to understand the core architecture and take up responsibility of product deployment and scaling. You must be a highly technical, hands-on system admin with passion for devops and scaling.

We value those with an entrepreneurial spirit and those who bring experience from established organizations. You ought to be comfortable in dealing with lots of moving pieces. You must have excellent attention to detail; and you should be flexible and  comfortable to learn new technologies and systems.

The opportunity is ideal for someone early in their career who learns by doing. This is a high-exposure role and you will learn what it really looks like in the early days of a startup.

We offer a friendly, casual, collaborative working environment that is mission-driven and results-oriented. Our small office is in a great space in Bangalore. Due to the COVID situation, we are committed to having a fully remote engagement.

Responsibilities 

• Collaborate with the Tech Lead on product deployment and scaling
•  Responsible for communicating and reporting to the tech lead
•  Setup new environments as well as maintain existing ones
• Participate in technical design and architecture reviews from the deployment and scaling point of view
•  Write technical documentation
• Automate stuff
• Infrastructure as code
• Be aware of costs and skilled enough to squeeze

Skills and Requirements

We are looking at your experience not just in terms of the years you’ve clocked but the aptitude to get things done. Here’s the skills that your job would entail, so please make sure you highlight the following in any capacity you have demonstrated - professional, freelance or hobbyist.

• 2+ years of software development experience (professional, freelance or hobbyist). Github profiles matter.
• Strong proficiency in AWS products with certifications
• Deep understanding of Infrastructure as code tool like Ansible
• Understanding of tools like Gitlab, Jenkins etc required for code management and continuous delivery 
• Python or Bash scripting skills
• Experience with deployment frameworks, practices and processes
• Demonstrated skills in deploying, releasing, and maintaining highly scalable web applications
• Bonus if you know AWS CloudFormation or Terraform
• Good communication skills and ability to work independently or in a team.

Employment Type

• Full-time
• Remote/On-Site 

Our Preferred Resume Format

• Polished resume with list of projects clearly listed (with responsibilities you held)
• Links to interesting projects that you worked on (professional, freelance or hobbyist)
• Blogs written and any other public contributions you made

1. Resume evaluation: We will screen all incoming CVs and invite candidates for next round, fitting our job profile description.
2. Case study:  If you are one of the shortlisted candidates, you will be sent a case study to solve.
3. Phone screening: we will follow up with a phone screening round for better understanding of the CV, technical proficiency, experience etc.
4. F2F Round(s): The next round is a direct face-to-face discussion over a video call.

• Small team with an opportunity to have a steep learning curve. 
• Have a meaningful impact on end customers and sellers on their experience with digital tools.
• Work on redefining the e-commerce experience by building cooperatives for the micro-services era. This makes Peppo a perfect home for those looking to pursue compassionate capitalism.
• Train under a diverse and accomplished set of team leads, mentors and investors who have worked in government and big tech.
• Holistic development guaranteed as you will grow in an environment that prizes lateral thinking allowing you to supplement your core responsibilities with additional functions.
• Competitive compensation and flexibility to work from anywhere since Peppo uses the best of productivity tools.

Peppo is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, caste, color, gender, sexual orientation, religion, national origin, physical disability, mental well-being, or age. Our code of conduct reflects the kind of company we strive to be, and we celebrate our diversity for that truly makes us create products that cater to the world.

• Advising and selling term and health insurance to interested customers by understanding the customer’s needs in particular and their ability to pay.

• Analyzing and understand customer’s current insurance policies and suggest them with best available plans.

• Keep a track and check on the ongoing transactions with the customers.

• Solving day-to-day issues of customers with respect to their policies to maintain a strong and healthy relationship with them.

• To generate the desire for our product in the Customer’s mind by making them understand the value proposition.

• Successfully create, develop and retain relationships with customers through understanding their needs and explaining the benefits of the policies.
• Doing proper follow-up with the prospective customers and simultaneously converting them into sales.

• RM’s should generate a good pipeline for themselves over a period of time so that it helps them in achieving their daily targets.

• Reaching out to maximum prospective customers from the base assigned and explaining them the insurance plans by providing them with proper presentation on call and simultaneously generating sales and achieving their daily numbers.

• To constantly upgrade with changes, to ensure you provide the most up-to-date product information to the customers.