Customer Support executive

We’re on the hunt for a UI/UX Design Intern who’s excited to turn ideas into clean, intuitive designs. You’ll work closely with our experienced team, contributing to real projects and crafting user-friendly digital experiences. If you love solving design challenges, thrive on feedback, and are ready to learn fast and grow faster — let’s talk. We're all about building great things and doing the work it takes to make them happen.

What you’ll do: 

• Work closely with the UX team to understand project goals, user needs, and business objectives.
• Assist in user research, from gathering insights and mapping user journeys to synthesizing findings into actionable ideas.
• Contribute to wireframes, low/high-fidelity prototypes, and interaction flows to bring user stories to life.
• Collaborate on crafting user-friendly, accessible, and visually consistent interfaces that align with brand and usability standards.
• Design visual moodboards, UI screens, and clickable prototype flows to communicate ideas effectively.
• Help maintain and evolve our design system for consistency across projects.
• Stay updated with the latest UX trends, AI design tools, and best practices, and learn how to apply them in real projects.
• Take feedback positively, ask questions, and iterate continuously
• Use AI tools smartly to enhance research, ideation, and design workflows while maintaining quality and creativity.

What we are looking for: 

• Pursuing a degree in Design, Human-Computer Interaction, or a related field.
• Strong curiosity about user behavior and experience design.
• Familiarity with tools like Figma, Framer, or similar.
• Interest or basic experience with AI-powered design tools.
• Strong communication skills and a collaborative mindset.
• A portfolio (academic or personal projects) that shows how you think and solve problems through design.
• This is a 100% work-from-office internship opportunity based in Pune.

Tech Lead

Location: On-site, Panaji, Goa

About Joyful

 Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.

Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.

At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.

The Opportunity

We're seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance.

In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience.

What You'll Do

• Technical Leadership & Architecture:
• Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms.
• Define technical roadmaps, architecture patterns, and coding best practices
• Ensure adherence to software development standards and conduct regular code reviews
• Make critical build-versus-buy and technology adoption decisions
• Team Management & Collaboration:
• Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation
• Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals
• Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization
• Identify and resolve bottlenecks in development, deployment, and delivery processes
• Vibe Coding Culture:
• Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with
• Encourage pair programming, open collaboration, and frequent peer reviews
• Maintain high coding standards while keeping the process creative and energizing for the team
• Promote a development culture where engineers feel motivated, supported, and proud of the work they ship
• Hands-On Development:
• Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization
• Oversee the development of APIs, microservices, and integrations with third-party platforms
• Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place
• Innovation & Continuous Improvement:
• Stay ahead of emerging technologies in AI, cloud, and enterprise communication platforms
• Propose and implement innovative solutions to improve product performance, security, and maintainability
• Drive proof-of-concepts for new features or architectural improvements
• Ensure systems are designed for high availability, scalability, and disaster recovery

What You'll Need

• 6+ years of professional software development experience, with at least 2 years in a technical leadership role
• Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture
• Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes)
• Strong understanding of relational and NoSQL databases
• Experience building scalable, high-availability systems in B2B SaaS or AI-powered products
• Solid knowledge of software design patterns, performance optimization, and security best practices
• Familiarity with frontend technologies (Angular, React, or similar) is a plus
• Excellent communication and stakeholder management skills
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• Passion for AI technologies and building software in a positive, high-energy coding environment

Why Join Joyful?

• Be at the forefront of the AI revolution in stakeholder management
• Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy
• Work with a highly skilled and passionate team
• Enjoy significant growth opportunities in a rapidly scaling organization
• A culture that values innovation, ownership, and collaborative problem-solving
• Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life

At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you!

Flam is building AI Infrastructure for Brands in Immersive Advertising spanning across all channels viz. Digital, Broadcast TV, Retail, Communications, Print, OOH etc.

Vision: The Immersive & Interactive Layer for Every Screen & Surface

Flam aims to redefine how consumers interact with ads, content in every shape and form, retail aisles, live broadcasts and fan moments—turning content and interfaces into shoppable, shareable experiences that deliver measurable ROI. Flam has raised a $14 million Series A round led by global technology investor RTP Global with participation from Dovetail and select others bringing the total funding to $22 million.

The next phase of growth is to accelerate R&D on its app-less GenAI infrastructure that lets brands create, publish and measure high-fidelity MR, 3D & Digital experiences in <300 ms on any smartphone—no app download required. The same infra already powers advertising for Google, Samsung, Emirates and hundreds of global enterprises & agency powerhouses. 

Key Focus Areas

• Product Roadmap: Upcoming releases include GenAI-driven 3D asset generation, Democratising MR deployment at scale, Enterprise Suite of Products across Industries, and Infrastructure for broadcasters and fan engagement.
• Geography: Funds will support new enterprise pods in North America, Europe and the Middle East while deepening Asia operations.
• Partnerships: Flam will expand its partner program for creative studios and global platforms, enabling Fortune 500 brands to move from pilot to rapid global roll-out.

Job Role

Our SDKs enable enterprise clients to deliver immersive experiences directly inside their apps. We’re looking for an Android SDK Engineer who thrives on building reliable ,developer-friendly SDKs with clean, maintainable, and performance-driven code.

What You’ll Do

• Build and maintain Android SDKs that integrate seamlessly with client apps.
• Ensure SDKs are lightweight, stable, and production-ready.
• Own the entire SDK lifecycle — design, development, versioning, packaging, and release.
• Collaborate with cross-functional teams to integrate new platform features.
• Write clear documentation, sample apps, and integration guides.
• Debug, optimize, and improve SDK performance and stability.

Required Skills

• Strong expertise in Android SDK development (not just app-level coding).
• Proficiency in Java & Kotlin.
• Experience with C++ integration using NDK/JNI.
• Solid understanding of camera, media, or system-level APIs.
• Experience with Gradle, modular builds, and SDK distribution.
• Strong debugging and problem-solving skills.

Bonus Skills

• Experience with low-level performance optimization.
• Knowledge of AR Core or graphics frameworks.
• Prior experience developing enterprise SDKs.
• Familiarity with CI/CD pipelines for SDK releases.

Why Flam?

• Work on SDKs powering enterprise clients globally
• Join a fast-paced, high-ownership engineering culture
• Competitive salary + ESOPs
• Perks: sports, healthy meals, insurance

KEY RESPONSIBILITIES:

The Senior Designer impacts projects across medium as the visual thinker with well-rounded background

in digital, print, packaging, video and typography. The Senior Designer is able to create a range of work

spanning ideation through delivery while working closely with Creative Director, and Strategy

counterparts to fulfill and exceed client needs. The design capability sets the tone and guidelines for how

work should look and feel.

• Works with a cross-functional teams, business leaders, and designers to solve problems big and

small, through thorough elegant illustrations and masterful designs.

• Helps drive the larger brand vision while executing down to the micro-interactions to build brand(s)

in the marketplace that meets the business objectives.

• Embodies the style and design philosophy of the agency, and own the brand aesthetic, style, and

path forward.

• Leads the design for large projects – like website, social presence, and advertising initiatives – while

placing a strong emphasis on innovation and best in class design work.

• Pushes the boundaries of the design craft through relentless ideation and prototyping.

• Leads and helps Marketing team by exploring/optimizing new workflows, tools, and techniques, and

working with the design team to implement what works best.

• Represent the design meetings by speaking to the process and capabilities.

• Advocates for design community through workshops, education, writing and speaking.

mavQ is seeking a motivated Lead FullStack Enginner to join our team. mavQ is a low-code Artificial Intelligence platform that enables organizations to build fast, cohesive, and user-friendly applications to digitally transform while creating valuable insights. mavQ offers AI-enabled products such as Intelligent document processing, a contact center platform, a suite of electronic research administration tools, DataX- a data orchestration and pipeline tool with a built-in machine learning workbench, and more. mavQ also offers professional services for full-stack development and AI services on the multi-cloud ecosystem. Learn more... 

You will be an integral member of the Professional Services team dedicated to work on the recently acquired mavQ’s Electronic Research Administration products built on a REST based Java platform running in Tomcat. The work is about 70% implementation and new development and 30% maintenance.

Skills Required:

• At least 8 years of experience with Frontend and Backend Technologies.
• Experience in Java, Spring, API Integration, Angular, Frontend Development.
• Ability to work with caching systems such as Redis.
• Good understanding of cloud computing & Distributed systems.
• Experience in people management.
• Capability of working within a budget of hours and completing projects by a deadline to appropriate quality standards
• Communicate clearly and ask clarification questions, dig deeper.
• Ability to work from visual and functional specifications
• Work with a positive attitude even when circumstances may be unfavorable
• Understand RESTful APIs, MVC concepts, and how to effectively use SVC systems
• Ability to work effectively in a team of developers and representatives of other functional groups, such as design
• ​​Good Experience in CI/CD, Kubernetes, Test suits, Docker.
• Good Understanding of the Command line.
• Good with client Interaction.

Roles & Responsibilities:

• Effective Problem Solving Skills. Assist the team with debugging & guidance when needed.
• Responsible for managing a team of 8-10 developers.
• Lead the product’s technical domain with full authority.
• Assist the product & project management teams with setting timelines & priorities for feature development.
• Drive good coding standards & development practices in the team. 
• Own the code review process for the team & ensure high quality work.
• Assist with system & architecture design & research into new technologies.
• Be involved with client communications when needed from a product sales perspective. 

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

***

responsibilities

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for AngularJS projects.
• Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center. 
• Ensuring high performance

requirements

• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex AngularJS applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Benefits:

• 5 days working
• Paid Overtime 
• Paid Leave
• Employee referral scheme
• Team exposure
• Short term growth
• Playing Zone
• Training sessions for all departments