Customer Support executive
at Glamplus
Customer Support executive at Glamplus · Bengaluru (Bangalore) · 0.5 - 2 years · ₹1.8L - ₹3L / yr · Raised funding · Posted 17 Nov 2021
0.5 - 2 yrs
₹1.8L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Customer Support
Customer Service
Effective communication
Interpersonal Skills
Problem solving
Are you passionate about SaaS products that overcome new emerging challenges? Then you would love to know more about this opportunity with an emerging SAAS player in the Beauty & Wellness space!
Responsibilities:
Responsibilities:
- Possessing excellent product knowledge to enhance customer experience
- Ability to conduct product demos, understand customer requirements and recommend solutions for different business use cases using our suite of tools & platforms.
- Assist sales team with upsell of new products to customers based on usage...
- Proactively engage with customers to provide support & assist while onboarding to reduce their time to "Glam! moments."
- Maintaining a pleasant working environment for your team
Basic Requirements:
- A bachelor’s degree in administration or related field.
- Excellent interpersonal, written & oral communication skills
- Usage of innovative methods for conflict resolution
- Must be fluent in English & Hindi
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About Glamplus
Founded :
2020
Type :
Product
Size :
20-100
Stage :
Raised funding
About
Glamplus is a Beauty Marketplace in the beauty and wellness space to digitize $200bn economy of Salons, Spas and Gyms in India and the South-East Asia market. We are into SaaS, B2B Marketplace & ESNSE. We are spread across 15+ cities. Write your queries to [email protected]
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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