
About PlanetSpark:
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers
amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries
through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top
1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own
podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident
and fearless speakers.
PlanetSpark is on its journey to becoming the global leader in the large and untapped communication
skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global
entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni.
Come, join a passionate team of over 500 young and energetic team members and 3500+
expert teachers on this roller coaster ride to build the most loved brand for kids who will move the
world!
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social
media. 2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue
per month)
7. “Go the extra mile” to drive sales
Mission Statement
1. In your training of 1
st month, we shall actively probe you through the process using Training Decks,
Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along
with you paid stipend along the journey.
2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period,
hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of INR. 21428.
In-office attendance of 90% is mandatory in 1month of training
5. Post 1L Revenue achievement, you will be entitled for below CTC
India Shift (10:30am onwards) – INR 6.6 LPA (4 LPA Fixed + 2.6 LPA Variable)
US/ Canada Shift (8:00 pm onwards) - INR 7.2 LPA (4.6 Fixed + 2.6 LPA Variable)

About Planet Spark
About
PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series A funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Come join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world!
Connect with the team
Company social profiles
Similar jobs
As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.
This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.
Key Responsibilities
1. Customer Issue Resolution & Productivity:
- Handle inbound calls, chats, and email tickets professionally and efficiently.
- Ensure accurate ticket creation and categorisation in the CRM for every interaction.
- Resolve customer issues within defined SLAs (majority within 4 business hours).
- Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
- Maintain high availability and responsiveness during assigned shifts.
2. Customer Experience & Satisfaction:
- Deliver a positive, empathetic, and solution-oriented experience on every interaction.
- Maintain high CSAT scores by setting correct expectations and closing issues completely.
- Ensure customers clearly understand the resolution provided before closing tickets.
3. Ownership & Accountability:
- Take end-to-end ownership of assigned tickets until closure.
- Avoid unnecessary escalations by resolving issues at first touch wherever possible.
- Proactively follow up on pending cases and ensure closure within SLA.
- Escalate only when required, with complete context and documentation.
4. Revenue Signals, Cross-sell & Proactiveness:
- Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
- Highlight relevant MyOperator products or features based on customer needs.
- Share opportunities clearly with the Account Manager via CRM or defined processes.
5. Process Adherence & CRM Hygiene:
- Follow defined support processes, workflows, and communication guidelines.
- Ensure accurate and timely updates in CRM for all tickets and interactions.
- Participate in new process rollouts, tool adoption, and team initiatives.
Skills & Competencies:
Must-Have Skills:
- Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
- Customer-first mindset with problem-solving ability.
- Ability to multitask across calls, chat, and tickets.
- Comfortable working with CRM tools and support dashboards.
- Willingness to work in shifts, including weekends if required.
Good-to-Have:
- Prior experience in B2B SaaS, telecom, or customer support roles.
- Experience handling chat or omnichannel support.
- Basic understanding of CRM or cloud communication platforms.
Behavioural Expectations:
- Ownership-driven: sees problems through to closure.
- Process-oriented but customer-centric.
- Comfortable working with targets, SLAs, and scorecards.
- Open to feedback, coaching, and continuous improvement.
- Team player who collaborates well with TLs and Account Managers.
JOB DESCRIPTION:
-Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
-Build pixel-perfect, smooth UIs across both mobile platforms
-Leverage native APIs for deep integrations with both platforms
-Diagnose and fix bugs and performance bottlenecks for performance that feels native
-Knowledge of functional and object-oriented programming
-Strong knowledge and experience in either iOS or Android native application development
-Familiarity with native build tools, like XCode, Android Studio
We Are Hiring For Tally Sales Representative
Job Role: Field Sales & Customer Support
Candidates Must Have Experience In Fieldwork. Freshers can also apply
Candidates Must Have Good Communication Skills
Qualification : B.com graduates are required for this job role
Experience : 0-2 years is required
Job Location : Visakhapatnam , Vijayawada, Guntur, Anantapur
Job description
Job description
Responsibilities :
- * The ideal candidate will have to take up ownership of various projects(both internal & external) in the organisation and deliver them as per the set deadlines. This role will involve collaboration with multiple teams to understand the products & services within each team, and with the customers in order to deliver these projects from start to finish.
*
- * The ideal candidate for this role will have to perform market research and analyze market data, identifying consumer behaviors and trends. Further, he/she will have to make recommendations and provide launch strategies based on their analyses to increase the organisation’s profitability.
*
- * Improve product features and measure the impact of product features and experiments.
- Utilize various data to identify new profit and growth opportunities in the assigned projects and for the organization.
- Analysis, preparation, and management of product enhancements that affect their modules.
- Collaborate with cross-functional teams across disciplines such as product, engineering, design, success, quality, CRM and support.
- Create and update product documentation (both for internal and external use).
- Provide project management and business analysis support in an agile development environment.
- Automate risk processes, where possible, with the relevant tools to ensure scalability of all risk operations.
- Ensure project controls are in place throughout the life cycle of the project on individually assigned tasks.
- Analyze trends and pore through our data to answer critical business and product questions.
- Represent organization as prime contact for projects and other necessary communications.
- Complete department specific training plan to gain exposure, knowledge and build relationships.
- Assist with communication and launch plans of developed and/or enhanced products.
- Support other teams to help drive adoption and use of products.
- Manage and own the product life cycle from strategic planning to tactical execution and beyond.
- Evaluate top and bottom line impacts of action plans.
- Ensure all the metrics being evaluated are relevant for the growth of the team and organisation
Qualifications:
- Bachelor's or Graduate's Degree in business, computer science, engineering, or information systems, or equivalent experience.
- Strong in strategy,organisation and implementation.
- Experience with SQL, Python, Jira, SAS, and object oriented programming will be good to have.
- Experience in building documentation for the projects which have been worked upon.
- Fluent in business process analysis and statistics.
- Demonstrated attention to detail and decision making capabilities.
- Prior experience as a consultant will be good to have.
- A collaborator, critical thinker, and problem solver.
- Able to use leadership skills in decision making.
- Can participate in Agile ceremonies including daily scrums.
Java Developers are responsible for analyzing user requirements and business objectives, determining application features and functionality, and recommending changes to existing Java-based applications, among other duties.
Responsibilities :-
Designing and implementing Java-based applications.
Analyzing user requirements to inform application design.
Defining application objectives and functionality.
Developing and testing software.
Handled Database Queries, Oracle 10G
Debugging and resolving technical problems that arise.
Producing detailed design documentation.
Proficient in Spring, Hibernate
Developing multimedia applications.
Ensuring continuous professional self-development.
Should have worked in JSP, Servlet
Solid Understanding of MVC, Eclipse
Working Experience on Tomcat/Jboss
Requirements :-
Degree in Computer Science or related field.
Minimum 1.5 years of Experience with user interface design, database structures, and statistical
analyses.
Analytical mindset and good problem-solving skills.
Excellent written and verbal communication.
Good organizational skills.
Ability to work as part of a team.
Attention to detail.
Job Location – Ambala Cantt, Haryana
Salary as per market standards
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
As a Associate- Learning & Development, you will be the SPOC for all consulting training processes – Local and Global Training.
What you will do:
- Working with Training Manager to identify trainee and trainer participation for all local and global programs
- Aligning with staffing and HR on the trainer and trainee allocation
- Managing logistics for new hire induction for both consulting and expert client delivery teams
- Collating relevant feedback from various trainings
- Understanding training needs of different cohorts and creating training calendars
- Managing all in-class (local) trainings across Associate Consultants to Manager. This includes, collating topics, identifying trainers and ensuring classes have regular trainings.
- Providing logistical support during training events/boot camps
- Working with the Training Manager and HR, in managing external training initiatives
- Being responsible for training related data tracking and analysis
Desired Candidate Profile
What you need to have:- Graduate/Postgraduate with 1-2 years of relevant HR experience in a diverse and multicultural work environment
- Strong interpersonal, communication(written and verbal) and problem solving skills
- Ability to work both independently and as an integral member of various teams
- Strong organization skills - ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
- Comprehensive knowledge of computer software applications such as Microsoft Word, Excel, and PowerPoint
An experienced Social Media Marketing Manager who can develop, implement, track and optimize our digital marketing campaigns across all digital channels.
Responsibilities
- Design product and brand posts with the help of creative team
- Collaborates with the team on upcoming campaigns determining best platforms, target audience, and creative strategies to implement.
- Monitor ads during the campaign period, weekly digital reporting, end of campaign reporting.
- Manage Influencer campaigns according to create both brand and product awareness. From reaching out to influencers to ensuring content creation and completion of collaboration.
- Responsible for daily posting on various social platforms and staying responsive to audience through comments and messages.
- Planning weekly/monthly social calendars according to the products and campaigns.
- Guiding design team for the visuals with references as per the need.
An Ideal Ambrane Ally
She/he should have strong grasp of social media dashboards and other marketing tools to be able to lead and own digital marketing campaigns. She/he will be working closely with the design, product and ecommerce team to conceptualize campaigns in order to get expected results.
- 3-4 years of experience in social media management
- Core Knowledge of running ads on social platforms (Instagram, facebook, Linked in, Youtube)
- Able allocate monthly budgets in Lakhs throughout platforms according to the requirement.
- Have proven experience in influencer marketing through direct reach and agency
- Strong communication skills and a supportive team player
- Staying up to date with current design and social trends would be a plus
• Solid experience with application frameworks such as Springboot and strong familiarty with micro services architecture and design patterns
• Familiarity with databases like MySQL, MongoDB, Redis etc
• Hands-on experience in analysis, design, coding, and implementation of complex, custom-built applications
• Exposure to CI/CD using Gitlab, Jenkins preferred
• Familiarity with Docker, Kubernetes, EFK Stack is highly desired
• Broad knowledge of web standards relating to APIs (OAuth, SSL etc.)
• Exposure to product development.
• Understand Architecture Requirements and ensure effective design, development and maintenance of multiple micro services in Java Springboot deployed in cloud within containers consuming data present in relational as well as NoSQL databases.
o The microservices shall expose APIs which allow ease of integration with variety of client apps
o Microservices should handle a scale of thousands of requests per second
• Develop communication patterns between microservices which are efficient, lightweight and secured using Kafka
• Debugging issues on a live setup
• Lead a small team of engineers
• Create test cases and technical documentation
• Maintain a high level of code quality and consistency by adhering to and enhancing the coding standards, design methodology and programming practices









