Data Scientist

We are looking for a good-looking professional and friendly Receptionist to manage our front desk and perform a variety of administrative and clerical tasks. The ideal candidate will be the first point of contact for our company, ensuring a welcoming environment for visitors and providing support to various departments

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

•  Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
•  Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.

Requirements:

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Bachelor’s degree in business, marketing or a related field.
• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

The Lead UI/UX Designer must be a great leader with the ability to maximize the talents of the teams. Doing so means being a coach, an instructor, a team leader and a critic all at once. The Lead UI/UX Designer work with User Experience Designers, Visual Designers, User Researchers, Front End Engineers, Business Analysts, Copywriters, and other Marketers on a regular basis to ensure the full experience of the UI/UX of the website, web application or mobile application is being taken care of.

Lead UIUX Design Job Description

• Maintain ownership of the product vision and roadmap and improving the product development process. Lead the team in expanding mastery of the business goals of each design request and pushing back on stakeholders with innovative UX/UI proposals.
• Demonstrate high quality design practices. This includes participation in all aspects of UX: research, ideation, strategy, interaction design, and visual design.
• Conceptualise original ideas that bring simplicity and user friendliness to complex design roadblocks, working on a framework for judging the success or failure of the product, prioritising feature development and structuring product failures.
• Empower and mentor designers in the team, fostering a collaborative, productive, and positive environment within a growing team.
• Lead design strategy activities to understand user needs & business opportunities, uncover business/user needs, generate potential solutions, craft a holistic vision for the end-to-end product and develop roadmaps for achieving that future.
• Maintain and further build design team workflows that ensure that all designs delivered are in line with style guides and are of high quality standards.
• Ensure that the projects are delivered on a timely manner.
• Highly communicative and responsive both within the team and to stakeholders across the company while managing a large volume of ongoing projects.

 Requirements:

• 6+ years of industry experience as a UI/UX designer and/or manager in a cross-functional UI/UX team, dedicated to the complete UI/UX design and development lifecycle of several successfully launched desktop and mobile applications.
• Deep understanding of the iOS and Android platforms and experience designing and launching products for both.
• Proven success designing and optimizing high-quality product experiences for a variety of platforms including desktop, web and mobile. Experience in B2B platforms is an advantage.
• Mastery of UX interaction and design principles and deliverables including rapid prototyping, concept diagrams, user scenarios, wireframes, flows, experience maps, design patterns and annotated comps.
• Architect system wide design solutions that satisfy both product and engineering requirements.
• Experience managing a team of around 6-8 UI/UX designers. Ability to communicate with different departments of a multi-national and dynamic company
• Working knowledge of the capabilities and constraints of web front-end technologies including HTML5, CSS, JavaScript, Bootstrap as well as iOS components and Material Design.
• Drive and willingness to go the extra mile with a strong work ethic.
• Experience in other type of designs (online ads, print, etc.) will be an advantage.

The role of the Key Account Manager - Sales is to bring new clients to Excellent Publicity through online & offline reach out and the below-mentioned work is carried out:

• Building the pipeline: Build a list of potential clients, reach out to them, fix meetings, gather requirements, share plans and get business. While there is a team to assist, the primary responsibility of pipeline building lies with the Account Manager
• Fixing Meetings: Reach out to the advertisers through cold calls/emails from the pipeline and set up meetings.
• Gather requirement: Use the meetings to gather requirements. In case there is no immediate requirement, maintain a relationship with the potential advertisers for future requirement
• Addressing the client requirements: Work closely with the media managers to address the client queries
• Campaign execution: Execute and monitor the campaigns. Remain the single point of contact for the advertiser in Excellent Publicity
• Maintain PR: Keep putting up efforts to increase business from existing clients.
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Other important skills and traits required to succeed in this role and Excellent Publicity, in general:

1. Good at identifying potential SMEs and Startups who can advertise

2. Ability to research and find relevant contacts in these organizations

3. Ability to understand client requirement and pitch relevant solution

4. Strong communication skills

5. Reliable and can work independently with minimum supervision

Work on requested engine enhancements that deliver on requested functionality and performance.

Create Photorealistic 3D Exterior, interior Archviz Scenes and City Environments, also in AR & VR

Work on improvements to our pipelines and tooling.

Debug engine or game issues and suggest or implement solutions.

Propose and build tools or technologies that could enhance the ability to deliver content in an efficient and timely manner.

Optimize for memory, CPU, and rendering performance.

Required skillset
Experience in backend and frontend tech stack and deployment is mandatory.
Excellent programming skills in Golang/Python/Java, JS/Dart/Swift and HTML/CSS.
Proficient in Web architecture and cloud integration concepts.
Experience with NoSQL database is preferred.
Good to have hands-on experience with GCP/AWS/Azure.
Qualification: Bachelors/Masters Computer Science or related domain.
Knowledge of DevOps tools and CI/CD practices are strong additions

Responsibilities
Help to architect Concepts/MVP with minimal supervision.
Work on the full spectrum of technology stack - backend & frontend.
Explore the feasibility of running video analytics on Edge (App/Browser)
Work with the Analytics team for creating various visualization options

• Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
• Ensure limited system failure and increase up-time and availability of the various company apps.
• Understand the current application infrastructure and strive for making it better.
• Automate infrastructure and develop tools and processes to improve the customer experience and reduce support time.
• Work closely with a team of developers and solution strategists to develop, deploy and troubleshoot the deployment and infrastructure issues.
• Manage full application stacks from the OS through custom applications using Amazon cloud-based computing environments.
• Set up a monitoring stack.
• Implement the application’s CI/CD pipeline using the AWS stack. Increasingly automate and improve the testing plans and development workflows and tools.
• Work closely with the engineers to design networks, systems, and storage environments that effectively reflect business needs, security requirements, and service level requirements.
• Manage a continuous integration/continuous deployment methodology for the server-based technologies.
• Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in an Agile, fast-paced, DevOps environment.
• Support internal and external customers on multiple platforms.
• First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
• Learn on the job and explore new technologies with little supervision.
• In addition to providing customer support, will be responsible for helping build tools and processes necessary for excellent customer outcomes.

Skills:

• Experience with the core AWS services, plus the specifics mentioned in this job description.
• Experience working with at least one of the following languages: Node.js, Python, PHP, Ruby, Kotlin or Java.
• Proficient with Git and Git workflows and hosted enterprise Git solutions like GitHub.
• Ability to troubleshoot distributed systems.
• Experience with. AWS EKS Kubernetes infrastructure setup.
• Experience creating Cloud Formation Template to create Auto Scaling Groups, Route 53, DNS, back-end database, Elastic load balancer, VPCs, Subnets, Security Groups, Cloud Watch, S3, IAM roles, RDS DB instances, and to provide those instances and configure those resources to work together reducing the manual effort.
• Experience in deploying and monitoring microservices on Kubernetes, AWS ECS, and AWS EKS
• Security aware and ensures that all systems are security standards-compliant.
• Good background in Linux/Unix administration.
• Experience with building or maintaining cloud-native applications.
• Minimum 3-5 years of cloud development experience, preferably AWS
• Experience with CI/CD tools like Jenkins preferred.
• Good analytical and communication skills
• Bachelor’s Degree in Computer Science, Engineering or a related technical discipline