Customer Support

Python Developer at BeyondScale

BeyondScale is a technology company on a mission to democratise AI for small and medium-sized businesses (SMBs). We're building Sitara, an AI-powered ERP suite that is a suite of micro-apps designed specifically for the service sector. Imagine a pocket CRM, a pocket POS, and a suite of essential tools—all streamlined for simplicity and powered by intelligent automation.

The Opportunity:

We're looking for a passionate Python Developer to join our growing team and play a key role in shaping the future of AI-powered ERP. You'll be instrumental in building Sitara, a product poised to disrupt a massive market with high growth potential.

What You'll Do:

• Design, develop, and maintain efficient, reusable, and reliable Python code for our AI-powered ERP platform.
• Develop and integrate web APIs and interact with SQL databases (NoSQL experience a plus).
• Implement automation using object-oriented programming (OOP) principles, multiprocessing, and threading.
• Write clean, well-documented code and actively participate in testing and debugging.
• Leverage Git and modern development workflow practices to ensure a smooth development cycle.
• While not required, familiarity with generative AI concepts (LLMs, RAG) is a plus.

You're a Great Fit If You:

• Have 1+ years of relevant job experience working with Python
• Possess a strong foundation in computer science fundamentals.
• Are a team player with a collaborative spirit and a positive attitude.
• Enjoy learning new technologies and are eager to push boundaries.
• Have excellent communication skills, including the ability to effectively say no when needed.

We are seeking an exceptional Lead Shopify Developer to join our incredible team. You'll be a critical participant in projects working closely with designers, performance managers, our creative team, and the Technical Director. To optimize our Shopify Plus store. Fluency in HTML5 and JavaScript, experience with custom theme development, Shopify Plus experience, and familiarity with Next and React are essential. The ideal candidate would also be expected to help manage core Shopify platform integrations such as Klavyio, Zendesk, and other vital Shopify applications.

Qualifications:

Strong proficiency in Shopify Plus and Shopify Scripts

Experience with custom theme development for Shopify Plus (advanced customer fields experience)

Fluency in HTML5, CSS, JavaScript/jQuery Experience with Shopify app integrations (integrating third-party APIs)

Familiarity with Github

Strong understanding of SEO and web development Experience with Server and DNS management Understanding cross-browser compatibility problems and the ability to offer solutions

Experience with user testing and usability analysis

Familiarity with UX/UI concepts and best practices

Responsibilities:

Actively involved in all phases of the site development

Manage our Shopify Plus store Work with the marking team to create landing pages Change website content to improve the customer journey Help manage third-party integrations and applications Optimize page load times Resolve cross-browser issues (troubleshooting server and site issues)

Familiarity with design software such as Photoshop to customize visuals and media on sites Attend group meetings and offer recommendations to improve the optimization of customer journey and conversion

Communicate regularly with team members through channels such as Slack and Asana 

Job Description

Job Summary

• BS/BE/BCA/MSC/MCA degree in Computer Science, Engineering or a related subject
• Hands on experience is preferable in designing and developing applications using Java EE platforms
• Object oriented analysis and design using common design patterns.
• Profound insight of Java and J2EE internals
• Excellent knowledge of Relational Databases and SQL
• Experience in developing web applications using at least one popular web framework (JSF, HTML5, MVC)
• Knowledge on Micro services, Containers / Docker would be added advantage.
• Knowledge on data science would be preferred.
• Exposure to building API, rest service and webservices.
• Exposure to open source like Tensor flow, NIFI, Stream pipes etc.,
• Experience with test-driven development
• Good communication skills and client-oriented attitude
• Organized and detail-oriented person
• Problem solving skills, analytical mind and positive attitude
• Results oriented and focused on meeting deliverable timelines
• Availability to travel, if needed
• Fluency in English is a must

Responsibilities and Duties

• Design and develop features and modules for mission-critical applications
• Build modules on MES products like (SAP, Apriso, Rockwell etc.,)
• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies

Required Experience, Skills and Qualifications
2 - 5 years of hands-on Software Development experience using the below mentioned Technologies

• Java / J2EE
• EJB, JSF, Servlets
• HTML, HTML5
• SQL server / Oracle
• Json, webservice and etc.

Benefits

• Candidate would be Trained on SAP modules.
• Industry best pay.

Job Type: Full-time

About HighLevel

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 28,000 agencies and 120,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations. 

We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

Why should you join HighLevel?

Joining HighLevel company can offer numerous benefits and opportunities. Here are some compelling reasons why you should consider joining:

Cutting-edge Technology: HighLevel is known for its commitment to using the latest and most innovative technologies. By joining the company, you'll have the opportunity to work with cutting-edge tools, frameworks, and platforms, allowing you to enhance your skills and stay at the forefront of the industry.

Challenging and Impactful Work: HighLevel is dedicated to tackling complex problems and delivering impactful solutions. As a member of the team, you'll be involved in exciting projects that have a significant impact on the company and its clients. You'll have the chance to contribute your expertise and make a real difference.

Collaborative and Supportive Environment: HighLevel fosters a collaborative and supportive work culture. You'll be part of a team that values teamwork, knowledge sharing, and mutual growth. The company encourages open communication, provides mentorship opportunities, and promotes a positive work environment where everyone's contributions are valued.

Continuous Learning and Growth: HighLevel emphasizes continuous learning and professional development. They provide various training programs, workshops, and resources to help employees enhance their skills and stay ahead in their careers. Additionally, you'll have the chance to work with experienced professionals who can mentor and guide you in your professional journey.

Opportunities for Advancement: HighLevel recognizes and rewards talent. They offer clear paths for career advancement, allowing you to grow within the organization based on your performance, skills, and aspirations. Whether you aspire to take on leadership roles, specialize in a particular area, or explore new horizons, HighLevel provides opportunities to progress in your career.

Employee Benefits and Perks: HighLevel understands the importance of work-life balance and offers a range of employee benefits and perks. These may include competitive salaries, comprehensive health insurance, Unlimited Paid Leave, flexible work hours, Fully remote options and more.

Positive Company Culture: HighLevel promotes a positive and inclusive company culture. They value diversity, respect different perspectives, and encourage a healthy work-life balance. The company organizes team-building activities, social events, and initiatives that foster a sense of community and camaraderie among employees.

About the role

We are looking for an experienced software engineer with strong technical and communication skills who has worked extensively on frontend and backend engineering systems that process large amounts of data at scale and manage services that handle thousands of requests every minute.

Currently, our payment products involve integration with Stripe, PayPal and we have built products like invoices on top of them. We are also eyeing estimates and proposals, expanding into new payment processors and revenue expansion opportunities. Our roadmap is exciting and will keep you challenged all the time. If you think you are up for this challenge, we are most welcome! In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success. 

Your Responsibilities

1. Architect and build backend & Frontend APIs and features.
2. Create and improve payment capture tools like Cart, Order forms, Invoices and Estimates.
3. Build backend & Frontend API features and architecture.
4. Work cross-functionally across our platform, experience, integrations, payments and marketplace teams.
5. Drive performance through benchmarking and optimization
6. Work with a wide range of systems, processes, and technologies to own and solve problems from end to end
7. Collaborate closely with our leadership team including engineers, designers, and product managers to build new features and products
8. Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter.
9. Work on 1 or 2 products.

Your Core Skills

1. 1+ years of experience with Vue.js
2. 1+ years of experience with Stripe or PayPal integrations
3. 5-7 years of experience as a full-stack software engineer.
4. Proficient with various programming languages and tools such as but not limited to Javascript, TypeScript, Vue.js, NodeJS, and GraphQL
5. Must be able to work with a team and collaborate remotely.
6. You have an entrepreneurial mindset, are eager to take on different roles when necessary and know how to navigate a start-up environment.
7. You are fulfilled by being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users and take pride in working on projects involving a variety of technologies and systems.
8. Ability to stitch together many different services and processes together, even if you have not worked with them before.
9. Hold a great deal of empathy for your team and users, you are a steward of crafting great experiences.
10. Have great communication skills and can thrive in a highly collaborative environment when working cross-functionally with many stakeholders.
11. Driven by product quality, and innately know how to balance trade-offs with time to launch new features.
12. A keen eye for design and love to think about user flows and user experiences.
13. Must have experience with HTML5 and CSS3.
14. Experience with NoSQL databases like MongoDB.

Additional Skills

1. Experience with MongoDB profiling and query optimization.
2. Experience with Shopify payment integrations.
3. Using CSS frameworks such as Bootstrap and TailwindCSS
4. Experience working in the GCP (Google Cloud Platform) ecosystem.

Location - Pune/ Mumbai/ Bangalore

Education

Degree, Postgraduate in Computer Science or related field (or equivalent industry experience)

Experience

• Minimum 5 years of coding experience in NodeJS, JavaScript and Databases.
• At least 1 year hands-on in TypeScript .
• Hands-on experience in performance tuning, debugging, monitoring

Technical Skills

• Excellent knowledge developing scalable and highly-available Restful APIs using NodeJS technologies
• Practical experience with GraphQL.
• Experience in working with AWS platform and its core services like Lambda, Cloud Watch, Cloud Formation, CDK, SQS, S3 etc., or its equivalent Azure services
• Hands-on working experience in front-end applications development with HTML, CSS, Node JS with strong working experience in backend technologies Java, TypeScript and JavaScript programming languages.
• Understanding of containerization, experienced in Dockers , Kubernetes.
• Exposed to API gateway integrations like 3Scale.
• Understanding of Single-Sign-on or token-based authentication (Rest, JWT, oAuth)
• Experience on DevOps ways of working with good understanding on CI/CD and actively involved in solving, troubleshooting issues in distributed services ecosystem
• Hands on experience with both SQL and No-SQL databases.
• More than 3 years proven experience in developing high volume scalable cloud solutions utilizing platforms like Amazon AWS or Microsoft Azure.
• Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka

Functional Skills

• Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Banking, Financial and Fintech experience in an enterprise environment preferred
• Experience in Agile methodology.
• Ensure quality of technical and application architecture and design of systems across the organization.
• Effectively research and benchmark technology against other best in class technologies.

Soft Skills

• Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
• Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
• Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management

What you need to have:

• Inbound/Outbound Calls II Good Communication
• Inform Customers about the Company's Products/Services and Offers
• Manage Inbound/ Outbound Customer calls in a Timely Manner
• Generate Leads That Develop Into New Customers
• Identify Customer's Needs and Convince the Customer to Buy the Product/Service
• Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required

Job Description

• Understanding of real estate market
• Designing and implementing of sales strategies for targeted revenue.
• Meetings prospective customers to present project & following up the sales
• Product knowledge by market research for better deliverable
• Achieve Sales targets for all Residential & Commercial Projects
• Respond to customer and broker queries and complaints Timely
• Identify potential customers, engage with them on a regular basis to convert the lead
• Direct Sales & Channel Sales
• Should have good and relevant experience in Sales.
• Good Communication Skills.        

Develop, design, and implement embedded applications.

· Prepares appropriate documentation as required by internal product development processes

· Conducts and participates in design, code and test reviews and inspections, as well as the feasibility, efficacy and compliance to functional and regulatory standards.

· Works closely with the software team, the software verification team, the functional manager and the project manager.

· Collaborates with distributed, cross-functional teams to ensure products meet quality, performance, scalability, reliability and schedule goals.

· Investigates software, hardware, and system problems using a variety of techniques and provides innovative solutions.

· Conduct and participate in reviews and inspections for all elements in the firmware lifecycle to ensure that our code quality and customer satisfaction goals are achieved

· Integrate and validate new product designs

· Provide post-production support

Skill Sets:

• B.Tech. / M.Tech. (any stream)

· Good knowledge in firmware development field with more than 3 years of experience

· Basic knowledge of software life cycle, algorithm and data structure.

· Excellent knowledge of OS, coding techniques, IP protocols, interfaces and hardware subsystems

· Adequate knowledge of reading schematics and data sheets for components.

· Ability to understand the electrical schematics and work closely with electrical team.

· Experience with Real Time Operating Systems and Embedded Linux.

· Mode of network connectivity - good idea about GSM/GPRS, Wifi, Ethernet mode of connections. TCP, MQTT, HTTP mode of connection will be a big plus

· Protocols Like UART, SPI, I2C, CAN, MODBUS, TCP/IP, USB, Bluetooth.

· Experience in modules like Wi-Fi, BLE, Lora WAN, ZIGBEE, RF etc.

· Should have experience in working with TFT and LED displays.

· Extensive experience in micro-controller/microprocessor (like ARM Cortex M, ESP32, STM Chips, NXP, BeagleBone , ESP chips, BeagleBone black, STM Chips, Atmega chips etc.)

· Familiarity with software configuration management tools, defect tracking tools, and peer review (GIT, SVN)

· History of driving project execution and timely delivery while ensuring a quality focus.

· Experience writing / interfacing with device drivers.

· Experience in Agile development processes and philosophies.

· Strong documentation and writing skills

Mandatory Skills:

· Basics of embedded system development

· Embedded C/C++

· Scripting Lang - Python

· Basics of wireless communication

· RTOS

· Strong Problem-Solving Skills

· Analytical Skills (Good Aptitude)

· Communication Skills

Job Description:-

• Job Title:- System Administrator
• Work Location:- KIADB Industrial Area, Harohalli, Karnataka
• :- 1yrs to 3yrs
• Skills:- Network Administration Password, All IT policies, Helpdesk on IT related issues, IT Infrastructure, IT end users, Installation, configuration, Installation, configuration, IT equipment, support, Install, configure and support AD and file server, Good communication skills, Email drafting, good command over English

Main Task & Accountabilities:-

• Good communication skills.
• Email drafting, good command over English.
• Adhere to General and Network Administration Password accountabilities.
• Adhere to , and process especially information security policy.
• Ensure latest security patches are installed on all managed infrastructure.
• Process calls of the helpdesk on IT related issues.
• Support the user’s IT Infrastructure.
• Act as a first line of Support (L1) for all IT end users.
• Installation, configuration and Installation, configuration, desktops and other endpoints IT equipment’s.
• Support backup policies for all active devices. Verify the backups by restoring and testing.
• Configuration and support telephony system (Avaya).
• Install, configure and support AD and file server