Customer Support

We are seeking a proactive and experienced HR Manager to lead and manage our HR team. The ideal candidate will be responsible for refining job profiles, handling end-to-end recruitment, and ensuring a positive and engaging work culture for all employees.

Job Title: DGM / GM- Sales Training

Company: Urbanrise (www.urbanrise.in)

Location: Chennai

Job Type: Full-Time

Experience: Min. 15 -20 years

Reports to: VP Sales and Executive Director – Sales & Marketing

Education: MBA from a reputed institute

Responsibilities:

•         Responsible in providing training to all the sales force/CRM and Team Leaders. Hand-hold the process improvements.

•         Preparing training calendar for the year.

•         Focus on sales Conversations, use process-oriented approach that can increase sales.

•         Conduct skill gap analysis, Performance Management Process and develop a Learning and skillset building strategy across levels.

•         Plan and execute month on month training program to the sales team.

•         Lead a team of trainers and manage training effectiveness for each location.

•         Design the training content, training mode and execute all the training programs.

•         Provide on job training to the frontline sales/CRM team as and when required.

•         Measure the training effectiveness and organize trainings on the sales training provided.

•         Provide frequent training to low performers and able to mentor, coach, motivate and make them perform.

•         The above roles and responsibilities include, but are not limited to performing and coordinating a variety of duties and tasks assigned from time to time.

Desirable Skills and Qualifications:

•         15-20 years of experience in Sales domain and working as a Sales Trainer for the last 5+ years.

•         Experience in consultative sales will be an added advantage.

•         Should have managed large scale / multi locational training as a function

•         Should have in-depth understanding of sales training needs, processes and handled the sales training function strategically for at least 4-5 years.

•         Should able to train on Sales Techniques/ Soft Skills/Behaviour/Motivational/latest trends in sales, marketing and other necessary trainings.

About Urbanrise:

Founded by a visionary team of young and passionate experts from the real estate industry, Urbanrise, one of the best builders in Chennai and Hyderabad, is a promising real estate brand emerging across South India from India’s well-acclaimed Alliance Group who has delivered over 9,600+ homes. The organization has 72 million Sq.Ft. both under development and planning stages, with a real estate portfolio of Rs.51, 000 Crores. The Organization is backed & funded by the world’s Topmost Financial Institutions.

Website: www.urbanrise.in

Role Overview: We are seeking enthusiastic and results-driven Sales Representatives who will be tasked with a pure new logo hunt. The ideal candidates will focus on outreach efforts to introduce and sell Chesslang’s comprehensive chess platforms and MrZeroCode’s innovative no-code website solutions to new clients.

Key Responsibilities:

• Generate new business opportunities through strategic outreach to prospective clients.
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
• Think strategically about the long term sales processes to optimize the acquisition of new clients.
• Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities.
• Work closely with the marketing team to achieve consistent sales goals.

Qualifications:

• Proven experience in sales, ideally in the technology or educational technology sectors.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Experience in handling full sales cycle from prospecting to closing.
• A proactive, motivated attitude towards finding new business opportunities.

Position Description

Title: Senior Service Engineer – North Region, India.

Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia

This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.

In addition to annual initiatives, the key accountabilities of this position are:

1. MAIN JOB ACCOUNTABILITY

• Commissioning of Pumps and Controls in western region

• To work closely with Regional sales team and provide efficient after sales support

1. 2^ND MAIN JOB ACCOUNTABILITY

• Provide timely warranty service support to all customers in the region

• Co ordinate with factory Quality team and give feed back about field failures

1. 3^RD MAIN JOB ACCOUNTABILITY

• To achieve Service delivery targets given for the financial year.

• Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.

1. 4^TH MAIN ACCOUNTABILITY

• Participate in all the training programs conducted in factory and through online portal

• Train all regional rep engineers for all products and latest upgrades periodically

1. 5^TH MAIN ACCOUNTABILITY

• Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support

• Provide feedback on field failures to all OEM team members for corrective action.

• University Degree or Diploma in Mechanical/Electrical & Electronics Engineering

• 5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries

• Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications

• Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.

• Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)

• Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.

• Strong, team-oriented leadership skills with presence and a bias for action.

• Self-directed with ability to work autonomously and collaboratively and a focus on results.

• Ability to communicate in an open and authentic manner in all situations

• Develop and execute influencer marketing strategies and creative

campaigns

• Identify and build relationships with prominent influencers
• Building an influencer ecosystem for e-commerce/start-ups.
• Research relevant influencers and contact them.
• Build good relationships with influencers.
• Negotiating with influencers
• Monitor influencer activity, analyse their performance, identify areas

of improvement, and recommend

• Research relevant industry experts, competitors.
• Brainstorm new, creative approaches to influencer/ affiliate/

collaboration campaigns.

• Liaising with the marketing team to create and coordinate

marketing strateg