Customer Support

Key Responsibilities

• Automation & Reliability: Automate infrastructure and operational processes to ensure high reliability, scalability, and security.
• Cloud Infrastructure Design: Gather GCP infrastructure requirements, evaluate solution options, and implement best-fit cloud architectures.
• Infrastructure as Code (IaC): Design, develop, and maintain infrastructure using Terraform and Ansible.
• CI/CD Ownership: Build, manage, and maintain robust CI/CD pipelines using Jenkins, ensuring system reliability and performance.
• Container Orchestration: Manage Docker containers and self-managed Kubernetes clusters across multiple cloud environments.
• Monitoring & Observability: Implement and manage cloud-native monitoring solutions using Prometheus, Grafana, and the ELK stack.
• Proactive Issue Resolution: Troubleshoot and resolve infrastructure and application issues across development, testing, and production environments.
• Scripting & Automation: Develop efficient automation scripts using Python and one or more of Node.js, Go, or Shell scripting.
• Security Best Practices: Maintain and enhance the security of cloud services, Kubernetes clusters, and deployment pipelines.
• Cross-functional Collaboration: Work closely with engineering, product, and security teams to design and deploy secure, scalable infrastructure.

Job Location: Yeswanthpur, Bengaluru

Job Description:  

∙Estate Management 

∙Central Purchasing activity 

∙Management and supervision of front office. 

∙Detailed Planning of Travel and Hotel arrangements for employees and Senior Management when they 

travel outside India or within India. 

∙Prepare Itinerary for employees and senior delegates 

∙Coordination in Visa Processing, travel formalities for employees and visitors. 

∙Organizing Complete Domestic Air/Train/Overseas travel (Ticketing through Travel agent, Hotel Booking, Vehicle Arrangement). 

∙Planning, Organizing and controlling all administrative functions. 

∙Maintain rate contract with Vendors for Supply of Office Stationery, travel, hotel, cab services etc. ∙Maintain and manage company car fleet , including repair, maintenance, insurance claims, insurance renewals. 

∙Supervision of Housekeeping Staff & Maintenance of office equipment’s /premises. 

∙Taking care of Day to Day admin activates of the organization like stationery, pantry items, office equipment’s etc. 

∙Paying Monthly utility bills and other vendor payments (like cab, courier etc.) 

∙Verify and approve the invoices of vendors for payment processing. 

About Us:

WisdmLabs is a leading web development company offering quality products and services, with a focus on building SaaS products, WordPress and open source technologies. We're a young, vibrant team driven by our values and mission to build simple solutions that delight customers. We offer a dynamic environment that encourages innovation, rapid learning, and adaptability.

Job Summary:

The software engineer will be responsible for both back-end and front-end development, including creating and maintaining WordPress plugins.

Responsibilities and Duties:

• Design and implement new features and functionalities for WordPress-based solutions.
• Create and maintain technical documentation for all development work.
• Develop scalable and maintainable web-based applications using PHP/MySQL.
• Manage project tasks, timelines, and communication effectively.
• Deliver solutions following engineering best practices and coding standards.
• Create and execute test cases to ensure quality and reliability of developed work.
• Provide technical support and assistance to resolve client issues.

Required Skills and Qualifications:

• Bachelor’s degree in computer science or a related field with 1 to 4 years of experience as a WordPress developer.
• Expertise in creating WordPress plugins (hooks and filters) and themes from scratch.
• Proficiency in debugging, wp_query, meta_query, wp-cli, and Git.
• Experience with page builders like Elementor and Gutenberg, along with localization (i18n).
• Familiarity with eCommerce plugins (e.g., WooCommerce) and eLearning plugins (e.g., LearnDash).
• Strong coding logic, analytical skills, and ability to design test scenarios.
• Excellent written and verbal communication skills, especially for interacting with US/UK clients.
• Enthusiasm for learning and adapting to new technologies.
• Team player with experience in direct client interaction (preferred).

Compensation: based on your performance in the interview and your current salary.

Why Join Us?

• Opportunity to work on exciting projects with a talented team.
• Continuous learning and professional development opportunities.
• Friendly and inclusive work environment.
• Chance to make a real impact and grow your career.
• 5 days working (Saturday & Sunday week-off)
• Remote working

Preferred Qualifications: Graduation

Location: Remote

Type: Full-Time

We are a start-up based out of Bengaluru & Delhi NCR. We are engaged in development of next generation missions and technologies (NGM&T) towards future warfare needs of the Indian defence forces. It is undertaking research towards enhancing persistence and autonomy for unmanned vehicles and robotic swarms. NRT’s product development portfolio includes a solar power stratospheric high altitude pseudo satellite (HAPS) unmanned platform and an air/ground launched stand-off autonomous system.

Roles and Responsibilities:

● Collaborate with a cross-disciplinary team to design and implement novel AI solutions

● Research state-of-the-art modelling and training techniques

● Propose, prototype, and validate hypotheses to lead our business and product roadmaps

● Evaluate new technologies and innovate to improve product competitiveness

Must have Skills:

● Deep knowledge and hands-on experience of working with various AI/ML models

● Ability to choose/build optimal DNN architecture and end-to-end model delivery pipeline

● Proven track record of applying ML techniques beyond conventional supervised learning (Eg: active learning, reinforcement learning, and knowledge distillation)

● Working knowledge in the following specialized domains of Robotic Navigation or Large Language modelling is a plus

● LLM - Instruction Tuning - RAG Robot Navigation - 3D modeling - Localization - Path planning

● Good in Data-structures and Algorithms

● Well acquainted with programming using python, torch/tensorflow

● Working knowledge of ML-Ops and tools like mlflow will be a plus

● Strong analytical, written, and verbal communication skills

● Mentoring junior ML engineers Experience Masters and 8+ years of experience or PhD with 3+ years experienc

What is Hitwicket?

Hitwicket is a strategy-based cricket game played by over 3 million diverse groups of players across the world!! Our mission is to build the world’s best cricket game & be the first mobile Esports IP from India!!  

We’re a Series A funded Technology startup based in Hyderabad and co-founded by VIT alumni. We are backed by Prime Venture Partners, one of India’s oldest and most successful venture funds - https://primevp.in/">https://primevp.in/

Hitwicket Superstars won the First prize in Prime Minister’s AatmaNirbhar Bharat App Innovation Challenge, a nation-wide contest to identify the top homegrown startups who are building for the Global market; Made in India, for India & the World!

What is next?

With the phenomenal success of our Cricket Game, we are now entering into the world of Football, NFTs & Blockchain gaming! We are assembling a team to join us on our mission to make something as massive as PUBG or Clash of Clans from India. - 

How are we unique?

• 1st Place (Gaming) - Prime Minister’s Atma Nirbhar App Challenge
• Selected among the 'Top Gaming Startups in Asia' for the inaugural batch of Google Games Accelerator program 2018 in Singapore
• Selected among the 'Global Top 10 Startups in Sports Innovation' by the HYPE, UK, competition was held at the University Olympic Games in Taiwan
• "Best App" Award presented by the IT Minister at HYSEA Annual Product Sumit

Our work culture is driven by speed, innovation and passion, not by hierarchy. Our work philosophy is centered around building a company like a 'Sports Team' where each member has an important role to play in the success of the company as a whole.

It doesn't matter if you are not a cricket fan, or a gamer, what matters to us are your Problem-solving skills and your Creativity.

Join us on this EPIC journey and make memories for a lifetime!

Watch us:

https://youtu.be/Q3arlzDf2KY">Hitwicket Superstars Launch - IGDC 2022 - https://yourstory.com/2022/10/keerti-singh-kashyap-reddy--india-cricket-web3-hitwicket">YourStory -  https://play.google.com/console/about/weareplay/">Hitwicket Story - https://youtu.be/K16vvQt6sAM">Ms Keerti Interview on NDTV

https://discord.gg/aTnZswv9">Hitwicket Discord Global Community - https://youtube.com/channel/UCQ_0a_kBzap0nJySx668Ekg">Youtube - https://www.linkedin.com/company/metasports-media/">Linkedin - https://twitter.com/HitwicketGame">Twitter - https://instagram.com/hitwicketsuperstars">Instagram - https://m.facebook.com/HitwicketSuperstarsCricketGame">Facebook - https://www.reddit.com/r/hitwicketsuperstars?utm_medium=android_app&;utm_source=share">Reddit - https://superstars-35181.medium.com/">Medium

Job Description for Intern- Product Design

Responsibilities:

• Creating user-centred mobile and web designs by understanding product requirements and user feedback.
• Present product ideas to relevant team members for brainstorming.
• Translating requirements into style guides, design systems, design patterns and attractive user interfaces.
• Executing all visual design stages from concept to final hand-off to engineering.
• Build wireframes, designs and prototype elegant interactive solutions.
• Work on the UI/UX Designs across multiple platforms, mobile and web.
• Maintain up to date on current industry trends and market conditions
• Coordinate with designers to ensure accurate communication and efficiency in the design phase
• Modify and revise existing designs to meet customer expectations

Key requirements:

• Relevant work experience as a product designer is preferred.
• 0-1 year of experience with UI/UX design.
• Proven UI/UX skills and experience.
• Demonstrable UI/UX design skills with a strong portfolio.
• Good command on creative designs, ideas and suggestions.
• Proficiency in Figma.
• Hands-On Prototyping experience (Figma).
• Excellent eye for aesthetic design and customer appeal.
• Good understanding of color science and combinations.
• Good communication and presentation skills.
• Knowledge of photoshop and illustrator tools will be a plus.
• Should be able to join on an immediate basis.

Designation: Head of Human Resource

Location: Indore (M. P.)

Role: Full time WFO

Job Summary:

The Head of Human Resource will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.

Responsibilities:

1. Recruits, interviews, hires, and trains new staff in the department.
2. Oversees the daily workflow of the department.
3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
4. Provides constructive and timely performance evaluations.
5. Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

1. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
2. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
3. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
4. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
5. Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
6. Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
7. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
8. Develops and implements departmental budget.
9. Facilitates professional development, training, and certification activities for HR staff.
10. Performs other duties as required.

Required Skills/Abilities:

1. Excellent verbal and written communication skills.
2. Excellent interpersonal and negotiation skills.
3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
4. Excellent organizational skills and attention to detail.
5. Excellent time management skills with a proven ability to meet deadlines.
6. Strong analytical and problem-solving skills.
7. Strong supervisory and leadership skills.
8. Ability to adapt to the needs of the organization and employees.
9. Ability to prioritize tasks and to delegate them when appropriate
10. Thorough knowledge of employment-related laws and regulations.
11. Proficient with Microsoft Office Suite or related software.
12. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Education and Experience:

1. Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
2. At least five years of human resource management experience required.