
Customer Support Specialist
at Companies deliver modern and easy onboarding. (WF1)
- Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues
- Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner.
- Participate in solution development and publications for the company knowledge base resources
- Report common user issues, suggest product improvements and convey important product feedback
- Formulate action plans (technical and operational) for analyzing and resolving reported product issues
- Stay updated on all product features- current, new & in the pipeline. Work closely with the Product
Our Ideal Candidate:
- Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role
- Preferably someone from Engineering / MCA background
- Possesses thorough knowledge of Javascript, CSS & HTML
- Gets a thrill in solving everyday problems.
- That zeal to not let go of a customer without a solution.
- Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies
- Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis

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Job Title: DotNet Developer
Job Type - Full Time
Location – Indore
Summary/Objective:
The .NET Developer will be responsible for designing, developing, testing, and maintaining software applications based on the Microsoft .NET framework. Collaborate with cross-functional teams to deliver high-quality solutions and contribute to all phases of the software development life cycle.
Responsibilities/Duties:
1. Software Development:
· Design, code, test, and debug software applications using the .NET framework.
· Collaborate with other developers and team members to deliver high-quality software solutions.
2. System Analysis:
· Analyze and understand business requirements to design efficient and scalable software solutions.
· Conduct code reviews and provide constructive feedback to the team members.
3. Application Maintenance:
· Maintain and enhance existing applications, resolving issues and implementing new features.
· Troubleshoot and debug software defects and performance issues.
4. Documentation:
· Document code, technical specifications, and system architecture.
· Prepare and maintain project documentation.
5. Collaboration:
· Work closely with product owners, business analysts, and quality assurance teams to ensure software meets business requirements and quality standards.
· Collaborate with other developers on team projects.
6. Technology Stack:
· Utilize Microsoft technologies, including C#, ASP.NET, MVC, Entity Framework, and SQL Server.
Qualifications/Requirements:
Education:
· Bachelor’s degree in Computer Science/ Software Engineering/ or a related field.
Experience:
· Minimum of 3 years of experience in software development with a focus on .NET technologies.
· Experience with GitHub Copilot is good to have.
Skills:
· Proficient in C#, ASP.NET, MVC, and Entity Framework.
· Strong understanding of software development best practices and design patterns.
· Experience with front-end technologies (HTML, CSS, JavaScript) is a plus.
· Familiarity with version control systems (e.g., Git).
Key Responsibilities:
- Design, develop, and execute automated test scripts for trading applications.
- Work with product owners and business analysts to understand and write the acceptance test cases.
- Collaborate with developers, product managers, and other stakeholders to understand requirements and create test plans.
- Perform regression, performance, and end to end testing to ensure software reliability.
- Identify, document, and track defects using appropriate tools and methodologies.
- Maintain and enhance existing test automation frameworks for both frontend and backend.
- Report on coverage, functionality, defect aging, closure reports to the stakeholders so that they know the stability of releases.
- Integrate automation cases into CI/CD pipelines
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven 3+ Years experience in automation testing for web and backend applications.
- Strong knowledge of testing frameworks (e.g., Selenium, Cypress, JUnit, TestNG, Playwright).
- Experience with API testing tools (e.g., Postman, SoapUI, RestAssured).
- Familiarity with programming languages such as Java, Python, or JavaScript.
- Understanding of basic SQL queries to validate data in the databases
- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Prior experience with trading applications or core financial services related applications is a big plus
Job Description:
Will be responsible for managing the Complete Branch and should be Able to Run the Centre on a Profitable note By Selling courses for Freshers, Job seekers, students, corporates and Colleges, Should have good experience in Marketing, Sales and Operation. Should be capable of managing the team efficiently through Data and Reports.


- Minimum 2years working experience in Application development using Angular 5/6.
- Strong proficiency in JavaScript and the JavaScript object model, JS MVC frameworks, redux such as Angular5/6, State Management With NgRx(Required).
- RestAPI Integration via Http,
- ThirdParty Integrations (Angular Material or PrimeNG),
- Lazyloading ( custom preloading Strategy ),
- Validation,
- Reactive Architecture ( RxJs Observables & Operators )
- Unit Testing (*not mandatory but would be a plus),
Responsibilities and Duties
- Be part of a full team delivering a complete front-end application
- Ensuring high performance on mobile and desktop
- Cooperating with the back-end developer in the process of building the RESTful API
- Develop/Design, implement, and test high-quality web applications in a cloud-based environment.
- Help brainstorm and plan new applications and web services.
- You will take ownership of technical problems and their resolution, including proactively
- Communicating with product managers, developers, architects, and the operations team.
- Provide accurate effort-estimates for deliverables.
- Be committed to the deadlines.


About the job
Are you passionate about coding ? Do you have a great appetite for challenges? Do
you like to take risks? Do you have a great learning attitude? Do you have an eye
for detail? Do you like to help others solve their problems?
We are offering:
To be a part of the leading Digital healthcare platform.
You can be CEO of your outcomes.
A team of aces to work with Streamlined engineering
processes woven
around Agile methodology with the help of tools
Become a leader in the industry
End user focusing engineering.
What
are you bringing on the table:
1-5 years hands on experience developing iOS Applications
Have a deep familiarity with objective-C/Swift, Cocoa Touch and working with
external frameworks and libraries
Have excellent problem solving/Debugging skills and love technical
challenges. Should be up to date on the current state of the iOS development
ecosystem.
Should
be a stickler for clean and efficient Code.
Should
possess excellent written and verbal communication skills.
Should
be highly organised.
Should
be able to weigh several and often conflicting constraints
and make
rapid decisions in a fast-moving and quickly-growing company.
Experience with TDD, CI/CD is required.
Help set and fulfil the engineering hiring plan for the team, including sourcing,
screening, and interviewing.
Mentor and grow engineers while keeping them engaged and focused on the
product and company vision.
Help set team goals and technical direction while ensuring that they
align
with the goals of the larger organisation.
Represent the team in planning and product meetings, effectively
communicating the available platform features and constraints of the iOS
client.
Help implement effective engineering processes and policies that emphasise
quality and forward progress.
With many people doing many things in a fast-moving company, strong
organisational skills both for yourself and for the team will be required

- Hands-on experience in Development
- 4-6 years of Hands on experience with Python scripts
- 2-3 years of Hands on experience in PySpark coding. Worked in spark cluster computing technology.
- 3-4 years of Hands on end to end data pipeline experience working on AWS environments
- 3-4 years of Hands on experience working on AWS services – Glue, Lambda, Step Functions, EC2, RDS, SES, SNS, DMS, CloudWatch etc.
- 2-3 years of Hands on experience working on AWS redshift
- 6+ years of Hands on experience with writing Unix Shell scripts
- Good communication skills


A strong background in Azure OR Amazon Web Services (AWS) or a similar cloud platform is a must-have, certification is a plus.
Excellent technical skills and knowledge include but not limited to: cloud methodologies like PaaS and SaaS; programming languages such as Python, Java, .Net; orchestration systems such as Chef, Ansible, Terraform; Azure IaaS servers; PowerShell scripting.
Fully aware of the DevOps cycle with hands-on on deployment models to the cloud.
Experience working with Docker and related containerization technologies.
Experience working on orchestration platforms such as AKS, RedHat OpenShift etc.
Extensive knowledge working with logging and monitoring tools such as EFK, visualization tools such as Grafana and Prometheus.
Exposure to security alert monitoring tools.
Experience in building both microservices and public facing API's.- Experience in working with any of the API gateways.

