Customer Support Specialist

Key Responsibilities

• Lead software development teams across all phases of the SDLC
• Provide technical leadership in coding, debugging, and system integration
• Define system scope, objectives, and technical solutions
• Act as primary technical point of contact for stakeholders
• Develop technical specifications, code, and testing strategies
• Manage change control, issue resolution, and release activities
• Ensure adherence to coding standards and security practices
• Design and implement REST API-based integration solutions
• Conduct code reviews and quality assurance checks
• Identify and mitigate technical risks
• Mentor developers and provide technical guidance
• Maintain documentation for development and testing
• Collaborate across teams to improve processes
• Stay updated with emerging technologies and industry trends

Knowledge / Skills

• Strong programming skills in JavaScript, Java, and Node.js
• Experience with Auth0 (Rules, Actions, MFA, Management API)
• Experience with AWS (Lambda, API Gateway, IAM, CloudFormation)
• Knowledge of Infrastructure as Code (CloudFormation/Terraform)
• Strong REST API design and integration expertise
• Understanding of IAM protocols (OAuth2, OIDC, SAML, JWT, PKCE)
• Experience with CI/CD pipelines using Git
• Strong analytical and problem-solving skills
• Excellent communication and leadership abilities

Education and Experience

• Bachelor’s degree in Computer Science or a related field
• 8–10 years of software development experience
• Experience leading development teams
• Experience in Agile/Scrum environments

Position: E-Commerce Manager

Location: Jaipur

Salary: Up to ₹50,000 per month

Experience Required: 3+ Years

Qualification: Graduate

Working Hours: 9 Hours per Day

6 Days a Week

Job Overview

The E-Commerce Manager will oversee the company’s online sales platforms, drive digital revenue growth, and enhance customer experience. The role involves coordinating with marketing, operations, and logistics teams to optimize website performance, increase conversions, and ensure smooth online operations.

Key Responsibilities

·        Platform Management

Manage day-to-day operations of all e-commerce platforms.

Oversee product listings, catalog management, merchandising, and pricing updates.

Ensure smooth functioning of the website and online marketplaces.

·        Digital Strategy

Collaborate with the marketing team for SEO, PPC, email marketing, and social media campaigns.

Plan and execute strategies to improve online visibility and sales performance.

Monitor competitor activities and market trends.

·        User Experience (UX)

Conduct regular website audits to improve navigation and mobile responsiveness.

Ensure a seamless and user-friendly checkout process.

Optimize customer journey and overall shopping experience.

·        Performance Analytics

Track and analyze KPIs such as conversion rate, bounce rate, traffic, and ROI.

Generate reports and provide data-driven recommendations for improvement.

Use analytics tools like Google Analytics and CRM systems effectively.

·        Inventory & Fulfillment

Coordinate with inventory and logistics teams to maintain stock availability.

Ensure timely order processing and delivery.

Monitor returns, refunds, and customer satisfaction metrics.

Required Skills & Qualifications

·        Proficiency in e-commerce platforms such as Shopify, Magento, WooCommerce, or Salesforce Commerce Cloud.

·        Strong understanding of digital marketing and online merchandising.

·        Experience with Google Analytics, CRM tools, and reporting systems.

·        Knowledge of inventory management and supply chain coordination.

·        Excellent communication, analytical, and problem-solving skills.

Preferred Candidate Profile

·        Strong leadership and coordination abilities.

·        Detail-oriented with a customer-focused mindset.

·        Ability to manage multiple tasks and meet deadlines efficiently.

Role: Sr. Azure Data Engineer

Experience: 8–10 Years

Work Timings: 1:30 PM – 10:30 PM IST

Location: Bellandur Bengaluru (Work from Office)

Company: Chevron

Employment Type: 6- 12 months Contract

Role Overview

We are seeking an experienced Senior Data Engineer to design and deliver scalable cloud data solutions on Azure. The ideal candidate will have strong expertise in Databricks, PySpark, and modern data architectures, with exposure to energy domain standards like OSDU.

Key Responsibilities

• Architect and design robust Azure-based data solutions using Databricks, ADLS, and PaaS services
• Define and implement scalable data Lakehouse architectures aligned with OSDU standards
• Build and manage end-to-end data pipelines for batch and real-time processing using PySpark
• Establish data governance frameworks including metadata, lineage, security, and access control
• Implement DevOps best practices (CI/CD, Azure Pipelines, GitHub, automated deployments)
• Collaborate with stakeholders to translate business needs into technical solutions
• Develop and maintain architecture documentation, solution patterns, and standards
• Provide technical leadership and mentorship to engineering teams
• Optimize solutions for performance, cost, reliability, and security
• Ensure alignment with enterprise architecture and compliance standards
• Drive adoption of modular and reusable cloud data components

Required Skills & Qualifications

Core Technical Skills

• Azure Databricks, Apache Spark (PySpark), Delta Lake, Unity Catalog
• Azure Data Lake Storage (ADLS), Azure Data Factory, Synapse Analytics
• Strong experience in Python-based data engineering
• Data pipeline development (batch + real-time)

Architecture & Advanced Skills

• Data Lakehouse architecture and distributed systems
• Microservices, APIs, and integration frameworks
• OSDU (Open Subsurface Data Universe) or similar energy data models

DevOps & Tools

• CI/CD tools: Azure Pipelines, GitHub Actions
• Infrastructure as Code: Terraform or similar

Other Skills

• Data governance, security, compliance, and cost optimization
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management

Our Tech Stack :

- PHP, Code igniter, MVC Framework

- Node JS, React JS, JavaScript, HTML, CSS

- Ajax, JQuery - Redis, SQL/Maria DB

- Linux

Few Challenges we are working on right now:

- Working on various optimization to improve page speed.

- Improving Server Response & Load balancing.

- Server side development on various projects.

- Customized CRM to increase leads handled per salesperson to double a day.

- Create a platform for users to create

Job Objectives:

- Integration of user

- facing elements developed by front

- end developers with server

- side logic

- Optimize web applications to maximize speed and scale. Support diverse clients from high

- powered desktop computers to small mobile devices

- Optimization of the application for maximum speed and scalability

- Implementation of security and data protection

- Collaborate with senior management, operations & business team

- Building Rest APIs and maintain Database optimizations

Looking For:

- Great understanding of Node, react, Express, Socket.io, MVVM framework

- Worked on e- commerce website, server handling and deployments scripts

- The one who has worked on customer facing product for 2 years

- Strong knowledge of MEAN stack ( Min 1 yr professional working experience) with basic understanding of LAMP

- Experience designing scalable, fault tolerant systems and databases.

What we're looking for
We are looking to hire a smart product manager who is passionate about taking up ideas and bringing them to life. You will engage with our customer base directly, and decide the future of the product by working closely with founders. You will also collaborate with marketing and growth teams to ensure that word gets out to people and they get to see what you are building

Responsibilities
Work with founders to define product strategy and roadmap
Prioritise and plan features for development. Come up with prioritisation framework suited to company needs and balancing impact vs effort
Build strong customer empathy and incorporate same while working with UX and Design teams
Convert ideas to prototypes and demonstrate them to the key partners
Own product lifecycle from idea, design, research , competitive analysis, positioning, roadmap, development, go to market, launch and success
Define and measure success metrics for the product
Talk to customers, gather business insights and come up with new product ideas for a multi-product strategy
Be a product evangelist inside and outside the organisation. Represent company in product or domain specific conferences and events


Qualifications
Over 3 years of hands on experience in Product Management
Good understanding of web based architecture and APIs
Good understanding of UX framework and experience on UI design
Good analytical and problem solving skills
Ability to work independently and drive product with minimal direction
Collaborative approach with clear communication
Strong analytical and problem solving skills
Familiar with agile product development processes
Background in consumer apps is a plus


Benefits
An exciting and enriching work environment
Ability to work directly with founders to shape the company
Opportunity to become an expert in sustainability tech (expected to be redefine every industry over next 2-3 decades)
Opportunity to participate in the zero to one journey of building a startup
Ability to articulate and work on the most core problems that the customer faces
A competitive salary and comprehensive medical insurance coverage
Significant upside through an employee friendly ESOP policy

Job Title: Sr. MIS Executive

Location: Noida

Job Type: Full-time

Job Overview:

We are seeking a skilled and detail-oriented MIS (Management Information Systems) Executive to join our [department name] team. The ideal candidate will have a strong background in Excel and data management, with at least 1 year of experience in a similar role. The MIS Executive will be responsible for collecting, analyzing, and presenting data to support strategic decision-making and operational processes within the organization.

Key Responsibilities:

• Develop and maintain MIS reports and dashboards using Excel and other data management tools.
• Extract data from various sources and consolidate it for analysis.
• Interpret data, analyze results using statistical techniques, and provide ongoing reports.
• Identify trends, anomalies, and areas for improvement based on data analysis.
• Prepare and present reports, findings, and recommendations to management.
• Ensure data accuracy and integrity through regular audits and validation.
• Collaborate with cross-functional teams to gather data requirements and streamline data processes.
• Assist in the implementation of new data management tools and systems.
• Provide training and support to team members on data analysis and reporting tools.

Skills and Qualifications:

• Proven experience as an MIS Executive or similar role, with at least 1 year of experience.
• Advanced proficiency in Excel (pivot tables, VLOOKUP, macros, etc.) and other data management tools.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Knowledge of databases and SQL will be an added advantage.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary package
• Health insurance
• Retirement benefits
• Paid time off
• Professional development opportunities

Job description

1.Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
2.Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods 2. Organize and Plan Inventory storage area. Co-ordinate, Maintain and monitor the receipt and dispatch of goods.
3. Ensure orders are processed efficiently and that the delivery of materials meets customers timescales/requirements.
4.Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
5.Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
6.Plan and track the shipment of final products according to customer requirements.
7.Keep logs and records of warehouse stock, executed orders etc.

Rolehttps://www.naukri.com/logistics-executive-jobs">Logistics Executive

Industry Typehttps://www.naukri.com/fmcg-jobs">FMCG

Functional Areahttps://www.naukri.com/procurement-supply-chain-jobs">Procurement & Supply Chain

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brand's loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

Role description:

In this role, you will report to the Senior Product Manager and also work closely with the founder to help shape our overall product roadmap to build high-impact web/mobile platform

Preferred Qualifications :

● 2-3 years proven experience at building high-impact products at scale, preferably in a fast-paced B2C internet/e-commerce company

● B.Tech / MBA or equivalent experience from premier schools

● Experience working as a part of high-performance teams

● Ability to operate in a very fast-paced, constantly changing and evolving environment

● Demonstrated ability to think strategically about business, product and technology and coming up with long term Product roadmaps aligned to the company strategic direction

● Good business smarts along with strong problem solving and metrics orientation

● Design thinking, user empathy and deep understanding of Indian customers

● Good technical understanding with an ability to be hands-on with Engineering teams for implementation and trade-offs

● Crisp written and verbal communication skills

● Ability to work with a diverse set of stakeholders and manage senior stakeholders