Customer Support Specialist

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

Position Overview

We are seeking a talented and creative Graphic Designer toork in abroad countries. The ideal candidate will have a strong portfolio showcasing their design skills and a passion for creating visually appealing content. As a Graphic Designer, you will be responsible for producing high-quality designs for various projects, including digital and print materials, branding, and marketing campaigns.

Key Responsibilities

• Design Creation: Develop and design graphics for websites, social media, email campaigns, print materials, and other digital platforms.
• Branding: Assist in maintaining and evolving the company’s brand identity through consistent design across all platforms.
• Collaboration: Work closely with the marketing and content teams to understand project requirements and deliver effective visual solutions.
• Concept Development: Generate creative ideas and concepts for projects and present them to stakeholders.
• Feedback Incorporation: Revise designs based on feedback from team members and clients to ensure the final product meets their expectations.
• Project Management: Manage multiple design projects simultaneously, ensuring deadlines are met and quality standards are upheld.
• Stay Updated: Keep up-to-date with industry trends, tools, and technologies to ensure designs are modern and effective.

Qualifications

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field (or equivalent experience).
• Proven experience as a Graphic Designer or in a similar role.
• Strong portfolio showcasing a variety of design projects.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.
• Solid understanding of typography, color theory, and layout principles.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong attention to detail and a keen eye for aesthetics.
• Ability to work independently and manage time effectively to meet deadlines.

Designation: Talent Acquisition Consultant.

Experience: 1-5 years in IT Recruitment

Work location: Pune (Kalyani Nagar) & Bangalore (WFH until pandemic)

Work Time: 10 am – 7 pm (Monday to Saturday)

Job Profile/ Responsibility:

• Sourcing candidates of suitable calibre from various job portals (Naukri, Monster, Indeed, LinkedIn, cut short etc), Posting, Head Hunting, Social media, Internal and External References
• The recruiter is responsible for assessing and short-listing candidates through a systematic and multi-layered approach to create a pool of eligible candidates for Job Dost Client Organizations.
• Carrying out the prescribed Assessment for the candidates and identifying profile as per client expectation as per job roles.
• Arranging telephone, video, or in-person interviews, online assessments, coding tests for candidates.
• Maintain database of candidates in jobdost portal and also ensuring all applicants are routed through jobdost platform from interview schedule to offer
• Performing background and reference checks.

Job Requirement:

For successful execution of the job, a candidate should possess the following:

• Hands on experience in hiring positions like SAP consultants, System/Cloud Architect, Front/Backend Developer, React, Java/J2EE Developers, .Net Engineers, ASP.Net, C#.Net, VB.Net, etc.
• Bachelor’s degree in Human Resources Management or a relevant field. Handling candidates in Information Technology is a plus.
• Minimum 1 years of prior experience of as a Recruiter
• Experience with resume databases and Applicant Tracking Systems
• Experience with various sourcing methods
• Experience with conducting Assessments
• Strong verbal as well as non-verbal communication skills
• Exceptional time-management and organizational skills

Why Join Us?

You will be working closely with a highly experienced team and the founders of JobDost - surely a great opportunity to learn!

As the first few members of an ever-growing team, you will play a key part in the cultures, values, and success story of our company!

We have a budding business with a solid expansion plan ahead of us and we want you to be a part of this game-changing journey!  

• Development:Develop and maintain responsive and cross-browser compatible web applications using modern frontend technologies.
• Write clean, efficient, and well-documented code.
• Implement UI/UX designs and wireframes into functional web pages.
• Optimize applications for maximum speed and scalability.
• Participate in code reviews to ensure code quality and consistency.   
• Integrate with backend APIs and services.
• Troubleshoot and debug issues.

Qualifications & skills:

• C#.net, ASP.net MVC, Microsoft sql server, LINQ, Entity framework, .net Core.
• Repository / version management tools such as GIT, SVN, TFS.
• Diploma / bachelor degree / master degree in computer science or subjects related to computer software programming.
• Demonstrated knowledge of web technologies, such as HTML, CSS and JavaScript.
• Ability to work independently and multi-task effectively. Being a team player is more preferred.
• Ability to understand and work on requirements.
• Flexible in work and willing to accept a change in priorities as necessary.

Responsibilities & duties:

• Understanding requirements from the project manager or team leader and writing tasks associated.
• Develop and implement tasks while following project management guidelines to maintain coordination between teams.
• Test and maintain projects to ensure strong functionality and optimization along with performance.
• Clearly and regularly communicate with management and technically support colleague(s).
• Deliver projects / work on time to ensure we never fail our commitments.
• Recommend improvements to existing projects as necessary.
• Create requirement documents , write tasks and delivery manuals when needed or asked by your PM / TL.
• Help your co-workers if needed and support everyone in the company for their tasks.

• Building and sustaining long-lasting relationships with existing and potential clients.
• Conducting research on potential clients' products or services and determining the geographic location of the majority of their target customers.
• Setting up meetings with potential clients to present advertising proposals and address their concerns.
• Assisting the marketing team in the preparation of media kits and promotional plans.
• Attending sales meetings, trade shows, and training workshops as required.
• Persuading clients to purchase company advertising products and services by communicating the benefits of various types of advertising.
• Providing recommendations on suitable formats, advertising mediums, and font sizes.
• Preparing sample advertisements for clients.

Need ASAP Joiners!!

Interested Who can Join in maximum of 30 days please share your updated profile with the below-mentioned necessary details

Job Role : Backend Engineer / Sr. Backend Engineer

As a Senior Backend Platform Engineer, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.

In this Senior Backend Platform Engineer role, you will:

• Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
• Collaborate with various functional teams on expansion of our recommendation systems
• Influence the roadmap and product development of KlearNow App and services
• Recruit, inspire, and develop team members

We're looking for:

• BS/MS in Computer Science or equivalent with 1-5 or 5-10 years minimum industrial working experiences
• Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
• Strong designing and building distributed backend systems handling high volumes of traffic
• Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
• Passion to solve complex problems and make continuous improvements
• Experience in Search and Recommendation Systems preferred
• Excellent knowledge and experience on a backend language, like Java, Scala, Go, Node.js, etc.

Bonus points if you have:

• Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksDB
• Experience with Aerospike, ElasticSearch, Kafka, and Spark
• Experience with Agile development methodology and CI/CD
• Experience with Docker containers along with Kubernetes or ECS

If you wish to know more on the opportunity and like to pursue this further, then I would suggest that you share your updated CV and suggest a good time when we could connect.

Why us

KlearNow is operational and a certified Customs Business provider in US, Canada and UK with plans to grow in many more markets in near future.  Be a part of a rapidly growing company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.

To know more about KlearNow, please visit our website https://www.klearnow.com/">https://www.klearnow.com/ 

KlearNow has a flexibility of a small start-up with the security of a well-funded organization with strong backers and advisors.
KlearNow is transforming B2B supply chains with its smart Logistics as a Service (LaaS) platform that connects data, people, processes, and organizations. Its AI-powered platform digitizes paper-based transactions—streamlining customs clearance and drayage services. KlearNow empowers importers, exporters, freight forwarders, and supply chain partners by providing new levels of visibility and productivity to reduce costs and create enhanced customer experiences

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.

KlearNow grows, we’re looking for an Engineering Leader who is passionate about people growth and organizational development. This is a unique opportunity to help build the products and practices that will support KlearNow growth over the next round of funding. In this role, you will reimagine enterprise logistics software and build global products that enable KlearNow expand in Americas, Europe and Asia.

Be a part of a rapidly growing, series B funded tech company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.

• Masters in Economics or Public Policy is a must
• Excellent communication skills and exceptional attention to details
• Ability to gather relevant data from various sources
• Strong problem-solving skills
• Strong quantitative and qualitative analysis skills