Customer Support Specialist
at Companies deliver modern and easy onboarding. (WF1)
Javascript- Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues
- Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner.
- Participate in solution development and publications for the company knowledge base resources
- Report common user issues, suggest product improvements and convey important product feedback
- Formulate action plans (technical and operational) for analyzing and resolving reported product issues
- Stay updated on all product features- current, new & in the pipeline. Work closely with the Product
Our Ideal Candidate:
- Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role
- Preferably someone from Engineering / MCA background
- Possesses thorough knowledge of Javascript, CSS & HTML
- Gets a thrill in solving everyday problems.
- That zeal to not let go of a customer without a solution.
- Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies
- Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Role: Customer Support Executive
Location: HSR Layout; Bangalore
Employment Type: Permanent & Full time
Years of Experience: 1 to 3 years
Salary: As per industry standards
Job Summary:
About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Roles & Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Qualifications
1. Min 1 to 3 years’ experience in a customer support role
2. Can handle voice and non-voice process (chat, email, phone)
3. Excellent interpersonal skills
4. Excellent written and oral communication skills in English and Hindi
5. A quick learner
6. Ability to make high quality decisions & Multi tasks.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
Kotlin
Android Development
Java1. Writing clean and efficient native Android applications
2. Proven knowledge of Android SDK, different versions of Android, and how to deal with
different screen sizes
3. Familiarity with RESTful APIs to connect Android applications to back-end services
4. Proven knowledge of Android UI design principles, patterns, and best practices
5. Experience with offline storage, threading, and performance tuning
6. Must have worked on integrating oAuth/JWT
7. Must have worked with Git
8. Understanding of SDLC process
9. Good to have knowledge of Jira
Key Responsibilities:
1. Writing clean and efficient native Android applications
2. Consuming web services/APIs for Android platform
3. Monitoring the performance of live apps and work on optimizing them at the code level
4. Identifying and resolving bottlenecks, rectifying bugs and enhancing application
performance
5. Integrating new features into the platform
6. Integrating payment gateways
7. Looking into any bug fixes post go live
8. Helping the junior developers
React.jsJavascript
Redux/FluxProfile Overview:
We are looking for passionate and keen-eyed front-end developers with 5+ years of experience in React JS for a major project to join our creative front-end development team who can add optimization and efficiency to the user experience and maintain brand consistency across all web page of the web products.
The front-end developer will closely coordinate with our back-end developers, graphic designers and UI designers to ensure all elements of the web creation are consistent.
Responsibilities:
• Turning UI/UX designs into prototypes, creating excellent interactive forms of designs, writing reusable modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the application usage by monitoring key metrics and rectifying the issues proactively.
• Determining the structure and design of web pages.
• Ensuring user experience by analyzing the design choices.
• Developing features to enhance the user experience.
• Striking balance between functional and aesthetic design.
Requirements:
- Bachelor’s or Master’s degree in computer science, computer applications or related fields.
- Proven working experience as a React Developer for 5+ years and above.
- Hands-on experience with HTML5, CSS3, and CSS frameworks.
- Demonstrable knowledge of Web services, Web API, REST services & GraphQL.
- Expertise in UI design and development of responsive web applications using React, Redux, Flask and Hooks.
- Applicable knowledge of Social API integration, Core location APIs, Web Views, Payments integration
- Proficiency in understanding layout aesthetics.
- Excellent analytical, problem-solving and multitasking skills.
- Ability to solve novel and challenging React problems.
- Capability to understand, develop and sustain continuous integration and delivery.
0-1 year experience
Any undergraduate/graduate can apply
Customer Service Representative
6day working
Data Science
Machine Learning (ML)
Deep LearningWork Timings:4:00PM to 11:30PM
Fulltime WFH
6+ Yrs in Data science
Strong Experience ML Regression, Classification, Anomaly detection, NLP, Deep learning, Predictive analytics, Predictive maintenance ,Python, Added advantage Data visualization
.NET
C#JavascriptFull Stack – Software Developer
About us
Villa Plus is UK's leading villa holiday tour operator, providing holiday makers the ability to book their own private villas across Europe. Customers have a choice of close to 2000 villas in 19 destinations with option of booking flights, car hire, transfers and travel insurance. Over the last 33 years Villa Plus has catered for holidays for nearly 200,000 customers and it manages about 50,000 bookings annually online.
Our digital platformhttp://www.villaplus.com/">, http://www.villaplus.com/">www.villaplus.com runs totally in Azure Cloud. A headless CMS platform is used for non-villa marketing content. Ash software is value-added partner and technical arm of Villa Plus which aims at delivering delightful experience to customers.
Qualification
- Bachelor / Masters degree in Computer Science or Computer Engineering
A good team player with expertise working as part of Agile teams. Hands-on experience in practicing Scrum, XP and Kanban. Hands-on experience in Microsoft .NET technology stack is a must
- Strong hands-on experience in web development using ASP.NET MVC and C#
- Usage of SQL and no SQL databases
- Hands on experience in test-driven development and DevOps practices
- Understanding and following OOAD, SOLID principles using C#
- Well-versed with pair-programming
- Working on solutions hosted in cloud environments (Azure or AWS)
- Implementation of continuous delivery processes
- Usage of Git
The following would be beneficial:
- Understanding of behavior-driven development and domain-driven design
- Experience in :
- .Net core, Web API
- Scripting Languages like JavaScript
- Frontend: Angular7
- Automating business processes
- Integration with 3rd party systems
- Content management
Java
PythonReact.jsCome Join Qualifyde’s Interviewing world and be part of the next generation of technical interviews.
QUALIFYDE Tech nerds are a network of software professionals, including software development managers, software engineers, and freelancers covering the full technology stack.
Technical Interviews with QUALIFYDE occur 24/7 with candidates located throughout the world
Conduct interviews based on your own availability — whether that be five times a week, 10 times a week, mornings, nights, or weekends.
Utilize the QUALIFYDE Interviewing infrastructure and process to conduct fair, equitable technical interviews in a wide variety of roles.
Who can apply; -
- Software developers/engineers with hands-on coding experience and experience conducting technical interviews
- Strong Communication Skills in English (Oral & Written)
- Stable, Consistent internet connection
- Equipped with a working webcam
Role and responsibilities:
- Develop recruitment goals and objectives.
- Develop sustainable recruiting strategy based on our goals and needs.
- Source passive candidates
- Search resume databases for the most fit candidates
- Communicate with Hiring Managers
- Determine the effectiveness and success of current recruiting plans and strategies.
- Write and proofread job descriptions.
- Recommend new sources for active and passive candidate recruiting.
- Build talent networks to find qualified active and passive candidates.
- Use multi-channel approach to recruit.
- Evaluate which sources bring best candidates.
- Identify key recruiting KPIs.
- Plan and implement a Recruitment Marketing and Employer Branding strategy to attract high quality applicants.
- Review applicants to evaluate if they meet the position requirements.
- Interview candidates following company's rules and regulations.
- Adhere to laws, rules, and regulations.
- Adhere to personal data privacy regulations.
- Responsible for end-to-end recruitment activities.
- Responsible for hiring decisions Offer Negotiation / DOJ negotiations / Notice period Negotiations with candidates.
- Rich experience in technical/Non-technical hiring across all levels (junior, middle & senior)
Java
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Full Stack Developer - Averlon