Customer Support Specialist

ROLES AND RESPONSIBILITIES:

You'll work closely with our team to implement best practices, improve our architecture, and create a high-performance engineering culture. Over a 6–9-month period, you'll also immerse yourself in game development, Unity, and C# to become a well-rounded technical leader in the gaming space.

• Drive maximum development velocity through direct involvement in development sprints, ensuring developers work as efficiently and effectively as possible.
• Lead and mentor a team of engineers, fostering a culture of technical excellence and continuous improvement.
• Drive architectural decisions that ensure scalable, maintainable, and high-performance game products.
• Foster a high-performance engineering culture aligned with ambitious goals, accountability, and proactive problem-solving.
• Implement and enforce engineering best practices (e.g., code reviews, testing, documentation) and the adoption of new tools, technologies including AI, and methodologies to optimize team efficiency.
• Transition our team to a high-performance culture aligned with our ambitious, venture-backed goals.

IDEAL CANDIDATE:

• 8+ years of software engineering experience with at least 3+ years in a technical leadership role
• Ability to reasonably estimate and plan tasks and features.
• Strong programming fundamentals and hands-on coding abilities
• Strong grasp of software architecture, TDD, code reviews, and clean coding principles.
• Proficient at profiling games to identify bottlenecks and performance issues.
• Experience building complex, scalable software systems
• Proven track record of driving architectural decisions and technical excellence
• Experience mentoring and developing engineering talent
• Strong problem-solving skills and attention to detail
• Excellent communication skills and ability to explain complex technical concepts
• Experience with agile development methodologies
• Bachelor's degree in computer science, Engineering, or equivalent practical experience

PERKS, BENEFITS AND WORK CULTURE:

• We foster a culture of continuous learning.
• We value talent and the ability for significant self-improvement.
• Honest feedback and transparency across all departments allow for rapid skill development.
• You will have the opportunity to work on an exciting new game development product with complete autonomy.

At Trezix, we’re redefining the world of import/export with smart technology and seamless SaaS solutions. As we continue to scale, we’re looking for a seasoned Executive Assistant to work closely with our Founders’ Office and play a pivotal role in keeping things running smoothly behind the scenes.

This role is perfect for someone who thrives in fast-paced environments, loves bringing structure to chaos, and is passionate about enabling leaders to focus on high-impact work.

🔹 Experience: 8–15 years

🔹Location: Andheri, Mumbai (in-office)

🔹Qualification: Bachelor’s in business/Admin/Management or related field

🎯 Key Responsibilities:

Own calendar, travel, and communication management for founders

Be the go-to for internal coordination and external stakeholder management

Support project execution and cross-functional initiatives

Ensure documentation, reports, and meeting prep are always one step ahead

Maintain utmost confidentiality and professionalism

👤 You Are:

Highly organized, proactive, and detail-obsessed

Experienced in supporting CXOs or founders

Comfortable in dynamic startup environments

A strong communicator and trusted relationship builder

Quick on your feet and always a step ahead

SPARE WORK

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Skill set Key words

Java17, Java Spring Boot, Kubernetes/AKS/Docker(Knowledge), Microservices, (MongoDB/DynamoDB)

Role and Resposbilities :

•  Hands on experience in Java back-end development and skills with Spring-boot framework

•  Real life experience with Continuous Delivery principles and related tools (Kubernetes, AKS, Docker)

•  Expertise with Microservices design

•  Understanding of the Design Patterns, Architectural Blueprints, UML and Application Design

•  Experience in stateful application and web sessions

•  Experience with MongoDB, DynamoDB

•  Excellent communication skills and an ability to work in a team

Roles and Responsibilities:

1. Create interest in Metapercept solutions through social media, mail outreach, LinkedIn, and other channels.
2. Generate leads and appointments, contacting potential clients to establish rapport and arrange meetings.
3. Planning and overseeing new marketing initiatives.
4. Help drive revenue within targeted accounts.
5. Meet annual growth targets.
6. Provide ongoing opportunity forecasting.
7. Promote a high level of customer satisfaction.
8. Researching organizations to find new opportunities.
9. Developing goals for business growth and ensuring they are met.

Required Abilities:

• Highly motivated and have a hunter mentality.
• Excellent listening, writing, and communication skills.
• Ability to flourish with minimum guidance, be proactive, and handle uncertainty.

• Observe, strategize, develop and design user-friendly UI/UX using markup languages like HTML.
• Designing Client-Side and Server-Side Architecture and Rendering and Static Site Generation.
• To confer with users - by studying systems flow, data usage & work related bottlenecks.
• Design and implement Front-End code
• Interact with the production team, understand their workflow and find new ways to visualize their workflows on web apps.
• Integrating Python Scripts with Python-based UI interfaces like Dash and Flask.
• Maintain and improve web-app
• Optimize applications for maximum speed
• Create quality mockups and prototypes
• Design mobile-based features
• Integrating APIs with front-end user interfaces.
• Build features and applications with a mobile responsive design
• Write functional requirement documents and guides
• Work with data scientists and analysts to visualize their analysis reports
• Help back-end developers with coding and troubleshooting
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

• Strong Knowledge of HTML, CSS, Bootstrap, JavaScript, AJAX, jQuery and Prototyping.
• Strong knowledge of client-side dynamic and rich UI applications development.
• Hands-on experience in C#, Python, .Net
• Strong hands-on experience in popular frameworks and JavaScript ecosystem – JS, Node, Angular, Jquery.
• Experience in Spark, Hadoop, Scala, and Elastic Search is a plus point.
• Familiarity with browser testing and debugging
• Experienced in building applications that meet enterprise needs – secure, scalable, loosely coupled design
• Exceptional design, coding, and problem-solving skills, with a bias for architecting at scale.
• Experience using NPM, Web-Pack, Gulp.
• Familiarity with performance testing and optimization’s.
• Strong knowledge of computer science, algorithms, and design patterns
• Write robust modular front-end code using the latest technologies, test and optimize it to work for high performance and scale and deploy it to the UiPath cloud platform.
• Work with various horizontal teams such as Structure, Electrical, Mechanical, Accessibility, Legal, and Finance and also interact with other core teams across locations at UiPath
• Own the smooth running of your cloud service or docker service, and respond to live site issues.
• Strong oral and written communication, and other soft skills are critical to collaborating and engaging with teams

Role : Strategic Alliance Manager

Experience : 3 to 5 Years 

Location : Gurgaon

The candidate for this position will excel at creating and closing new opportunities by

onboarding companies as financing partners with Edwisor. By using a consultative approach to

selling, this person will use their expertise to identify and qualify leads, leading to sales

opportunities with both new and existing customers.

Roles and responsibilities:

• Meet and exceed sales targets of getting financing partners such as banks, NBFCs,

fintech players etc.

• Should be willing to make calls to cold and warm leads
• Manage relationships with existing partners and build relationships with new partners to

resolve issues, improve processes or product offerings, negotiate financing rates etc.

• Manage email and telephonic communication with prospective clients
• Learn and maintain in-depth knowledge of our products, industry trends, and competition
• Ability to gather and use data to inform decision making and persuade others

Skills and Experience :

• 3 - 5 years of experience working with fintech or NBFCs or banks in roles where you have forged partnerships with clients (B2B side)
• Knowledge of how fintech lending works, subvention rates, documentation processes, calculation of margins etc is highly desirable
• Should have professional proficiency in English and Hindi
• Strong written and verbal communication skills
• Highly motivated, driven, and self-starting individual with enthusiasm to learn and pursue a career in sales
• High sense of ownership and bias for action with willingness to get hands dirty