
Customer Support Specialist
at Companies deliver modern and easy onboarding. (WF1)
- Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues
- Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner.
- Participate in solution development and publications for the company knowledge base resources
- Report common user issues, suggest product improvements and convey important product feedback
- Formulate action plans (technical and operational) for analyzing and resolving reported product issues
- Stay updated on all product features- current, new & in the pipeline. Work closely with the Product
Our Ideal Candidate:
- Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role
- Preferably someone from Engineering / MCA background
- Possesses thorough knowledge of Javascript, CSS & HTML
- Gets a thrill in solving everyday problems.
- That zeal to not let go of a customer without a solution.
- Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies
- Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis

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Job Title : Full Stack Engineer (Python + React.js/Next.js)
Experience : 1 to 6+ Years
Location : Bengaluru (Indiranagar)
Employment : Full-Time
Working Days : 5 Days WFO
Notice Period : Immediate to 30 Days
Role Overview :
We are seeking Full Stack Engineers to build scalable, high-performance fintech products.
You will work on both frontend (Typescript/Next.js) and backend (Python/FastAPI/Django), owning features end-to-end and contributing to architecture, performance, and product innovation.
Main Tech Stack :
Frontend : Typescript, Next.js, React
Backend : Python, FastAPI, Django
Database : PostgreSQL, MongoDB, Redis
Cloud : AWS/GCP, Docker, Kubernetes
Tools : Git, GitHub, CI/CD, Elasticsearch
Key Responsibilities :
- Develop full-stack applications with clean, scalable code.
- Build fast, responsive UIs using Typescript, Next.js, React.
- Develop backend APIs using Python, FastAPI, Django.
- Collaborate with product/design to implement solutions.
- Own development lifecycle: design → build → deploy → monitor.
- Ensure performance, reliability, and security.
Requirements :
Must-Have :
- 1–6+ years of full-stack experience.
- Product-based company background.
- Strong DSA + problem-solving skills.
- Proficiency in either frontend or backend with familiarity in both.
- Hands-on experience with APIs, microservices, Git, CI/CD, cloud.
- Strong communication & ownership mindset.
Good-to-Have :
- Experience with containers, system design, observability tools.
Interview Process :
- Coding Round : DSA + problem solving
- System Design : LLD + HLD, scalability, microservices
- CTO Round : Technical deep dive + cultural fit
Total Experience:6months to 1 Year
Notice: Immediate Joiners
- Good experience of 1-2 years in sourcing from different channels
- Solid knowledge of sourcing techniques (e.g. social media recruiting and LinkedIn)
- Should have basic technical knowledge of technologies used in IT & eCommerce (Java, SAP, Springboot, Scrum, product management, Digital marketing etc)
- Strong communication and influencing skills
- Source, screen, and conduct initial technical interviews with qualified candidates for all the positions along with the business leaders, and schedule follow-up interviews.
- Interaction with the relevant candidates, briefing them about the requirement
- Evaluate the technical skills of candidates and organize next interview rounds with leaders.
- Initiate search for lateral recruitment by executing a complete search of the database as per the requirements to find relevant candidates
- Build talent pipeline for today and tomorrow with passive sourcing ability
- Execute a complete search of the database as per the requirements to find relevant candidates
- Maintaining and updating the database of the candidates
- Understanding of business teams & their requirements
- Strong data analysis skills, ability to perform data analysis and make data-driven decisions
- You are a technology enthusiast, you care about how things work and you can successfully collaborate with technical experts & leaders
- Ability to understand the organizational fit for the needs of the company
- Experience recruiting for IT, eCommerce, Data Engineering talent
- Experience working with recruiting tools and systems, including resume databases, internet sourcing tools, and spreadsheets
- Familiarity with Applicant Tracking Systems and resume databases
PayPal is a leading technology platform and digital payments company that enables digital and mobile payments on behalf of consumers and merchants worldwide. PayPal is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.
. Giving an opportunity to build business critical features on the PayPal app. This is a new initiative and a new team and employees would get involved in designing the blue print from scratch, building a highly scalable and configurable app and scale it to hundreds of regions, impacting lives of millions of users
Strong customer focus and product thinking is essential. Will help build the next generation of PayPal native apps.
Role/ Responsibilities:
• Assist in design and development of PayPal iOS application
• Influencing peers, juniors and seniors both within the organization and across PayPal.
• Native iOS app development and converting ideas, designs and requirements to concrete stable production builds
• Coordinate and collaborate with the Product and Engineering teams to understand problems, come up with creative solutions, and help with tracking and delivering within the release plan • Understand and implement iOS specific design patterns
• Collaborate with Engineering and QA to resolve bugs
Desired Skills and Experience:
• At least 5 years of native ioS development experience .
• Extremely comfortable with understanding and implementing internet application with REST services at the backend
• Super awesome at iOS fundamentals, including technologies like UIKit, Core Animation, Auto Layout and Cocoa Touch
Excellent Swift and Objective-C coding ability along with strong CS & OS fundamentals
• Familiarity with continuous integration (Jenkins), application monitoring (Crashlytics and fabric.io), mocking tools (Appium and Apiary), build tool development and enhancements, using unit testing and cucumber tests for functional tests.
• Extremely comfortable with understanding and implementing client-side handlers for web services with REST services at the backend
- Experience with Cucumber testing framework desired
• B.S. or equivalent degree in Computer Science is desired
Academic Qualification
B.Tech/B.Sc/MSc in Electronics only
Job Description / Responsibilities
1. Thorough knowledge in MS office tools
2. Knowledge in technical content writing
3. Domain knowledge in Electronics and Communications Systems is an added advantage
We are looking for a great JavaScript Enthu Interns who is known with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design, and quality products is important.
Responsibilities
• Developing new user-facing features using React.js, and Node.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN, and Mercurial
Skills:- Javascript, Redux/Flux, React.js and NodeJS
Fixed Stipend between - 5k - 7k
POST Internship we offer PPO, and continue with full-time.
Job Type: Fulltime / Permanent
Job Location: Remote/Bengaluru
There are at least 3 reasons why I think you might be interested in working at Recro:
Work with high-velocity agile teams who are building the products of the future.
Meet some of the leading individuals in the industry and get access to 1-on-1 interactions and mentoring opportunities.
We ensure perks and health benefits that go beyond just helping you land the opportunity.
Skills:
-Strong Engineering Automation and Functional Quality background with at least 4 years in the industry.
-Track Record of any programming language and simple constructions (JavaScript preferable. Java/Python/Golang is a good to have).
Past active role in working with agile (scrum/kanban) development and delivery processes.
-Very good understanding of QA principles / test design techniques (e.g. boundary values analysis , equivalence partitioning, state transition, model based testing etc).
-Should have experience with tools like Jira, TestRail.
-In-depth experience with one or more test automation frameworks using Selenium, Appium or other automation stacks.
-Knowledge of test automation patterns (ex: Page Object), Understanding of GoF patterns is beneficial.
- Working with APIs and native android or ios clients.
- Engineering Mindset with the ability to translate from functionality to test scenarios covering corner cases.
Good to have Skills:
• Experience with high traffic websites and 24/7 operation.
• Hands-on experience with both white box and black box testing.
• Experience in CI / CD, infra strack knowledge (docker, K8s, public clouds).
• Familiar with Microservices vs Monolithic architecture.
Roles and Responsibilities
Create & manage world-class apps that have the potential of reaching millions of users.
Roles and responsibilities include -
1. Addition of new features to existing app and making sure minimal crash rate and ANR
2. Adding new AI models built by the data science team into the android environment
3. Creating reasonable timelines and making sure delivery is according to planned schedules
NOTE -
+ Premier institute(s) preferred - but not a requirement for the job.
+ Salary is negotiable based on your skillset
● Work in agile product development (with Product owners, Managers, Developers) to
define requirements and design the solutions
● Design intuitive and simple user interfaces for mobile and web solutions, producing
journey maps, storyboards, mock-ups
● Rapidly translate concepts into user flows, wireframes, mock-ups, and prototypes that
lead to intuitive user experiences. Design UI for Mobile and Web applications with a
special focus on Data Visualizations
● Innovate with evolving customer experience in terms of applying technologies and
business models
● In this position, you will be challenged to understand business needs as well as user’s
perspectives and put them in a cohesive design which is simple but elegant. You will
also be expected to design the overall functionality of the product, and in order to have
the best user experience, iterate upon in accordance with user testing
Required Technical and Professional Expertise -
● Minimum 0-2 years of experience as UI/UX Designer (and/or Interaction Designer) with
experience working with internal or external stakeholders.
● Proficiency with design tools like Figma, Adobe Suite, and collaborative tools like Notion,
Airtable
● Experience in designing mobile applications for users that are not so technically literate
● Experience in designing web applications that support extensive Data Visualization,
Dashboards
● A portfolio of previous work must be presented incorporating UI designs and/or sketches
that demonstrate an understanding of wireframing, interaction design, visual design, and
design best practices.
Write for brand’s social media advertising campaigns.
Formulating high-quality still and visual content for each social media
campaign.
Building a social media presence by maintaining a solid online presence by
having a strong social media strategy and planning.
Monitoring the company's brand on social media.
Building brand awareness by engaging relevant influencers.
Managing our online communities to ensure respectful and appropriate
engagement.
Responding to comments on each of our accounts.
Overseeing customer service provided via social media.
Analyzing data to determine whether social media campaigns have achieved
their objectives.
Overview
This position is open for freshers & experienced Business Developers. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly. We are looking for Business development executive to work on our product Faveo Helpdesk
- Prospect for potential new clients and turn this into increased business from across the world.
- Most of the clients will be from outside India. Manage your work time efficiently to cover different timezones.
- Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
- Meet potential clients by growing, maintaining, and leveraging your network.
- Identify potential clients, and the decision makers within the client organization.
- Research and build relationships with new clients.
- Set up meetings between client decision makers and company’s practice leaders/Principals.
- Plan approaches and pitches.
- Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
- Participate in pricing the solution/service.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
- Use a variety of styles to persuade or negotiate appropriately.
- Present new products and services and enhance existing relationships.
- Work with technical staff and other internal colleagues to meet customer needs.
- Arrange and participate in internal and external client debriefs.
- Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
- Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
- Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
- Submit weekly progress reports and ensure data is accurate.
- Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
- Forecast sales targets and ensure they are met by the team.
- Track and record activity on accounts and help to close deals to meet these targets.
- Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
- Ensure all team members represent the company in the best light.
- Present business development training and mentoring to business developers and other internal staff.
- Research and develop a thorough understanding of the company’s people and capabilities.
- Understand the company’s goal and purpose so that will continual to enhance the company’s performance.
- Business development management positions require a bachelor’s degree preferably Engineering.
- 2-5 years of sales or marketing experience.
- An MBA is preferred.
Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.
- You are invited to send us your complete resume
- Attach previous work or portfolio or project details
- Resume should have candidate photograph in it
- Mention Linkedin Profile URL in the resume
- Do go over our company website http://www.ladybirdweb.com/" target="_blank">www.ladybirdweb.com | http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying










