Customer Support Specialist
at Companies deliver modern and easy onboarding. (WF1)
Javascript- Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues
- Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner.
- Participate in solution development and publications for the company knowledge base resources
- Report common user issues, suggest product improvements and convey important product feedback
- Formulate action plans (technical and operational) for analyzing and resolving reported product issues
- Stay updated on all product features- current, new & in the pipeline. Work closely with the Product
Our Ideal Candidate:
- Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role
- Preferably someone from Engineering / MCA background
- Possesses thorough knowledge of Javascript, CSS & HTML
- Gets a thrill in solving everyday problems.
- That zeal to not let go of a customer without a solution.
- Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies
- Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis
Subodh Popalwar
Software Engineer, Memorres
Similar jobs
U.S. ONLY
Recruitment & Onboarding:
- Assist with posting job openings and screening resumes
- Schedule interviews and coordinate candidate communication
- Prepare new hire paperwork and conduct onboarding activities
Employee Records Management:
- Maintain accurate and up-to-date employee files, both physical and electronic
- Process employee changes, such as address updates and job title changes
- Assist with the administration of leave requests and time-off tracking
General HR Administration:
- Respond to employee inquiries regarding HR policies and procedures
- Assist with the preparation of HR reports and presentations
- Provide general administrative support to the HR team, including scheduling meetings, ordering supplies, and managing correspondence
Seeking a Sales Executive with 2-4 years of experience to sell our health tech product for storing medical images. Responsibilities include developing sales strategies, prospecting, client relationship management, and collaborating with cross-functional teams.
Key Responsibilities:
1. Business Development: Identify new business opportunities within healthcare, targeting hospitals, clinics, and diagnostic centers.
2. Sales Strategy: Develop and execute effective strategies to achieve sales targets through prospecting and networking.
3. Product Knowledge: Gain a deep understanding of our product and articulate its value propositions to potential clients.
4. Client Relationship Management: Build and maintain strong relationships with key decision-makers, providing exceptional customer service.
5. Consultative Selling: Conduct needs assessments and present tailored solutions to address clients' requirements.
6. Pipeline Management: Efficiently manage the sales pipeline, prioritize leads, and update CRM systems.
7. Collaboration: Work closely with cross-functional teams to ensure alignment and support for sales initiatives.
Qualifications:
- Master's degree in Business Administration or related field.
- Proven track record in B2B sales, preferably in healthcare or technology.
- Strong communication and negotiation skills.
- Ability to work independently and in a fast-paced environment.
- Familiarity with medical imaging or healthcare IT solutions is a plus.
- Proficiency in CRM software and Microsoft Office Suite.
Join us in revolutionizing healthcare technology. Apply now with your resume and cover letter.
Javascript
HTML/CSSRoles and Responsibilities : Angular UI Development
Desired Candidate Profile : Overall 5+ years of experience covering the areas as listed below :
- Ability to understand the customer requirements and accordingly work on business driven UI.
- Excellent hands-on experience in UI framework like angular latest version 6/7/8/9 .
- Excellent hands-on experience in HTML, CSS, bootstrap, JavaScript, typescript, protractor & karma (Angular testing).
- Expertise in designing responsive web applications.
- Experience on jQuery, React, Node.js will be a plus point.
- Experience using REST API's.
- Experience in designing Mock-ups using any tool like Mock flow.
- Experience with version control repositories such as Git/Bitbucket.
Java
Spring Boot
Git-
Experience in Spring Boot, Jenkins, Git, Hibernate, Kubernetes, and Docker
-
Experience in the development of scalable and extensible systems using Java
-
Proficiency in Database technology such as MySQL, Oracle and MongoDB
-
Routines Sync & Async
-
Solid and fluent understanding of algorithm and data structures
-
Excellent software design, problem-solving and debugging skills
-
Demonstrated high ownership in previous projects
-
Excellent Communication Skills
-
Good understanding of Elastic Search, Redis
-
Experience working in the cloud environment, preferably AWS*.
-
Write unit tests and run automated tests through CI/CD
-
Ability to learn new and existing technologies
-
Experience in building cloud SaaS or PaaS solutions/products
C++Responsibilities:
- Software Development with C++ for Autonomous drive project.
- QT Library (no GUI features)
- Object Oriented Analysis / Object Oriented Design
- C++ Template implementation
- C++17 specifics like “std::optional”
- Macro implementation
- Implementation of Clean Code
- Static Code Analysis
- CMake
Qualifications:
- Excellent GIT knowledge especially how to merge, Rebase
- University degree in Electrical/Electronic engineering, Computer Science or similar
- Minimum 1 to 5 years of embedded software development experience on Yocto Linux based projects in automotive domain
- Expert in C++ programming
- Strong debugging skills
- Good communication skills
JavaKey Technical Skills –
Candidate will be responsible for administration, support, and
implementation of Dynatrace Application Performance Management (APM) solutions to business
and technology needs.
Preference will be given to candidates who have worked on Dynatrace OneAgent tool.
Experience in Monitoring the responsiveness and availability of critical websites and web
applications from the end-user perspective.
Experience working on SaaS based Dynatrace platform implementation.
Implementation experience across application monitoring, synthetic and real user
monitoring solutions following best practices across the enterprise.
Support application monitoring for Java, .NET, NodeJS and other application
architectures.
Have executed at least 2 large scale implementations on Dynatrace.
Have knowledge/experience on Performance Testing will be an add on.
Good understanding of troubleshooting performance issues encountered during performance
testing.
Other requirements –
Experience in interfacing with the customers.
The person should have experience coordinating and communicating application
performance management (APM) activities with key stakeholders.
Ability to mentor development teams and guide them in resolving complex technical issues
encountered during production monitoring.
Excellent written and verbal communication skills
Tolerance to ambiguities
Location – Mumbai
Education -
For us on the job capability matters.
Data Science
Machine Learning (ML)Hi We are Looking foe Data Science AI Professional role for our KPHB, Hyderabad Branch Requirements:
• Min 6 months to 1 Year experience in Data Science AI
• Need to have proven Experience with Good GitHub profile and projects
• Need to good with Data Science & AI Concepts
• Need to be good with Python, ML, Stats, Deep Learning, NLP, OpenCV etc
• Good Communication and presentation skills
FlutterGitThey build digital products, and helps companies with their digital transformation. Our clients are based in India, USA, Europe, Africa, and the Middle East.
The company was founded in 1999 to create software products for financial risk management. Headquartered in Bangalore, we also have offices in the USA, and France.
What We're Looking For
The Way You Work
• An unwavering attention to detail and care towards your work. Suryans double-check PRs
they submit for review. Each variable name is thought through in detail; attention is paid
towards how decisions made today will affect the future.
• An absolute commitment towards doing the best work of your life, while helping others to
do the same. We deliver with utmost focus on the job at hand. The team works towards
crafting the best products for our users, and customers. Working as a team, Their employees take onproblems out of the original scope of their work if this results in a better end product.
• You should be comfortable working in an agile environment. You are also expected to
participate in code reviews—both receiving and offering them as needed. You are needed
to communicate flexibly with your team—pitching in on designs, features and ideas for the
product, wherever needed.
What is Needed for the Role
• Strong command over the Flutter SDK, and the ability to write idiomatic Dart
• A good grip on Git
What You Will Work On
The specific project you work on is decided based on the list of available projects at the time.While what you work on will change over time, we assure you that you’ll work with people who care deeply about their work and deliver with great attention to detail.
NodeJS (Node.js)Javascript
MongoDB• Strong Nodejs experience with knowledge and understanding of ES6/7/8.
• Experience with DevOps.
• Understanding multi-threading concepts.
• Experience with NoSQL Databases.
• Proficiency with code versioning tools, such as Git, Github, Bitbucket.
• Experience working with common project management tools and Agile
development workflow
• Ingenuity, creativity, drive and determination are a must
Responsibilities:
- Should be able to write web services for the app.
- Manage projects from conceptualization, all the way through deployments by collaborating with everyone.
- Take initiatives to optimize.
- Keep up with the latest trends and tools and keep updating.
Our Tech Stack:
- On the backend, we use Node JS
- For the frontend, we use React
Skills
Mandatory:
Nodejs, Mongo DB, Express js, AWS Experience, Experience with mail, and phone authentication.
Must have exp in kafka and integrating with other data sources
.NETJavascript
PHP
PythonNodeJS (Node.js)
Follow CutshortSubodh Popalwar
Software Engineer, Memorres