
Customer Support Specialist
at Companies deliver modern and easy onboarding. (WF1)
- Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues
- Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner.
- Participate in solution development and publications for the company knowledge base resources
- Report common user issues, suggest product improvements and convey important product feedback
- Formulate action plans (technical and operational) for analyzing and resolving reported product issues
- Stay updated on all product features- current, new & in the pipeline. Work closely with the Product
Our Ideal Candidate:
- Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role
- Preferably someone from Engineering / MCA background
- Possesses thorough knowledge of Javascript, CSS & HTML
- Gets a thrill in solving everyday problems.
- That zeal to not let go of a customer without a solution.
- Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies
- Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis

Similar jobs
Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Maintaining customer payment records.
Preparing customer financial statements for banks and the state credit department.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Responding to customer queries.
Contacting lawyers and insurance agencies to facilitate payments.
Collections Officer Requirements:
Bachelor’s degree in accounting, business management, or a similar field.
Previous experience working as a Collections Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of payment plans and accounting procedures.
Knowledge of office and accounting software.
Patience and resilience.
Required Skills.
Languages English with Hindi or English with 2 South Indian Languages
PUC (with 6 months or 1 Years experience letter is Mandatory)
Graduate with Fresher can Be consider
Age criteria 20 to 29 Years
Location- KR PURAM, Bangalore

Job Summary:
As a Cloud Architect at organization, you will play a pivotal role in designing, implementing, and maintaining our multi-cloud infrastructure. You will work closely with various teams to ensure our cloud solutions are scalable, secure, and efficient across different cloud providers. Your expertise in multi-cloud strategies, database management, and microservices architecture will be essential to our success.
Key Responsibilities:
- Design and implement scalable, secure, and high-performance cloud architectures across multiple cloud platforms (AWS, Azure, Google Cloud Platform).
- Lead and manage cloud migration projects, ensuring seamless transitions between on-premises and cloud environments.
- Develop and maintain cloud-native solutions leveraging services from various cloud providers.
- Architect and deploy microservices using REST, GraphQL to support our application development needs.
- Collaborate with DevOps and development teams to ensure best practices in continuous integration and deployment (CI/CD).
- Provide guidance on database architecture, including relational and NoSQL databases, ensuring optimal performance and security.
- Implement robust security practices and policies to protect cloud environments and data.
- Design and implement data management strategies, including data governance, data integration, and data security.
- Stay-up-to-date with the latest industry trends and emerging technologies to drive continuous improvement and innovation.
- Troubleshoot and resolve cloud infrastructure issues, ensuring high availability and reliability.
- Optimize cost and performance across different cloud environments.
Qualifications/ Experience & Skills Required:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience: 10 - 15 Years
- Proven experience as a Cloud Architect or in a similar role, with a strong focus on multi-cloud environments.
- Expertise in cloud migration projects, both lift-and-shift and greenfield implementations.
- Strong knowledge of cloud-native solutions and microservices architecture.
- Proficiency in using GraphQL for designing and implementing APIs.
- Solid understanding of database technologies, including SQL, NoSQL, and cloud-based database solutions.
- Experience with DevOps practices and tools, including CI/CD pipelines.
- Excellent problem-solving skills and ability to troubleshoot complex issues.
- Strong communication and collaboration skills, with the ability to work effectively in a team environment.
- Deep understanding of cloud security practices and data protection regulations (e.g., GDPR, HIPAA).
- Experience with data management, including data governance, data integration, and data security.
Preferred Skills:
- Certifications in multiple cloud platforms (e.g., AWS Certified Solutions Architect, Google Certified Professional Cloud Architect, Microsoft Certified: Azure Solutions Architect).
- Experience with containerization technologies (Docker, Kubernetes).
- Familiarity with cloud cost management and optimization tools.


Steinbeis India
Position: Senior Full Stack Developer
Experience: 2-5 years
Salary: Based upon Industry Standards (Best in Industry)
Job Description: Senior Full Stack Developer (MERN Stack)
We are seeking a highly skilled and experienced Senior Software Developer with a strong background in MERN Stack (MongoDB, Express.js, React.js, and Node.js) development.
Responsibilities:
- Lead and manage a development team, delegating tasks and ensuring effective collaboration.
- Design, develop, and maintain efficient and scalable web applications using the MERN Stack.
- Write clean, well-documented, and high-performing code while adhering to best practices and coding standards.
- Creating schedules and timelines for both you and your team, and ensuring strict adherence to these timelines.
- Implement robust security practices to safeguard data and applications.
- Conduct thorough testing and debugging to ensure the functionality, performance, and security of the applications.
- Work closely with product managers, designers, and other stakeholders to deliver solutions that meet business requirements.
- Provide technical guidance and mentorship to junior developers, assisting them in solving complex problems and improving their skills.
- Stay updated with the latest trends and advancements in MERN Stack development and suggest innovative ideas to enhance our software products.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 2 to 5 years of professional experience in MERN Stack development.
- Strong proficiency in Node.js, React.js, Express.js, MongoDB and java.
- Experience with RESTful API development and integration.
- Possessing a robust understanding of coding.
- Solid understanding of front-end technologies such as HTML5, CSS3, and JavaScript.
- Knowledge of database systems and proficiency in writing efficient database queries.
- Familiarity with version control systems (e.g., Git) and agile development methodologies.
- Excellent problem-solving skills and the ability to think critically.
- Strong communication and interpersonal skills, with the ability to collaborate effectively within a team.
Please submit your resume, along with relevant work samples, highlighting your experience with MERN Stack development.
Location: Gachibowli (Hyderabad)
Website: https://www.steinbeis.in/

Job description
Day-to-day responsibilities include:
1. Understanding the product offerings and managing new deliverables
2. Working on product planning and its complete roadmap, including UI/UX
3. Collaborating with FynTune's stakeholders, including both the management and their clients who utilize FynTune's technology solutions, such as insurance companies, aggregators, and financial enterprises, to plan projects effectively
4. Working along with the QA team on product logic and product validations
5. Working along with the technology team on product development
6. Working with the project team & supporting them on product deliveries
7. Coordinating with stakeholders (internal & external) for the smooth delivery of the overall project
8. Understanding the requirements of clients on the project front and getting the deliveries from FynTune's technology and product team
Who can apply
Only those candidates can apply who:
1. are available for fulltime (in-office)
2. who are graduates and freshers.
3. Should have relevant skills and interests.
Role: Product Manager
Industry Type: IT Services & Consulting
Department: Product Management
Employment Type: Full Time, Permanent
Role Category: Product Management - Technology
Education
UG: Any Graduate

- Cloud: GCP
- Must have: BigQuery, Python, Vertex AI
- Nice to have Services: Data Plex
- Exp level: 5-10 years.
- Preferred Industry (nice to have): Manufacturing – B2B sales
Responsibilities
- Develop deep understanding about the offering and market for technology learning product
- Understand customer segments (technology professionals) and needs/pain areas for them
- Counseling experienced professionals via call, email or video call on which program will be useful to their career progression and suggest the best options
- Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the program
- Planning for daily, weekly and monthly targets, updating and maintaining MIS reports
- Bring market & consumer insights to influence product & offering
Desired Qualifications
- 1-3 years of exp in Inside sales/telesales experience in a B2C environment (tech education industry preferred)
- Exposure to technology skills or willing to learn & understand them is key
- Consistent track record of achieving revenue targets ( Monthly / Quarterly)
- Excellent written & spoken english and pitching skills
- Proficient in Excel, Reporting skills
- Hunger to learn & grow everyday
Compensation: Note: Fixed Component: between 4 - 7 LPA (based on the interview performance and slightly negotiable based on prev experience, ctc and interview performance) Variable Component: upto 3 LPA
Application Link-
- Ability to write APIs including Restful APIs.
- Able to consume 3rd party API's
- Familiarity with SQL (MySQL, POSTGRESQL) and NoSQL(MongoDB) databases designing, query optimization techniques and their declarative query languages.
- Creating database schemas that represent and support business processes.
- User authentication and authorization between multiple systems, servers, and environments.
- Experience in Micro-services development will be an added advantage.
- Composer / NPM / Webpack.
- Laravel forge server deployment and management
- Laravel Dusk Testing
- PHP Unit Testing
- Good command of problem-solving and analytical skills.
- Must be technically strong in logical thinking
Addon Front-End Frameworks knowledge:
- Other Front-end frameworks like as Vue.js (Vue CLI, Vuex, Vue Router, and Nuxt.js).
- Proficiency in JavaScript and TypeScript programming.
- Aware about JavaScript basics and Modern JavaScript (ES6 – ES7 – ES8)
- Understanding of server-side rendering and its benefits and use cases
- Working knowledge of npm or Yarn
- Knowledge of Bootstrap, Framework 7
- Working knowledge of HTML5 code template and CSS3 styling (Sass or Less depending on your technology stack)
Addon Server knowledge will be added advantage:
- Proficient understanding of code versioning tools, such as GitHub, GitLab
- Working knowledge of cloud servers (AWS) related services and server administration like setting up
Apache/Nginx, php-fpm etc.. (Nice to have but not mandatory).
- Experience working with Docker (Nice to have but not mandatory)
- Experience with CI/CD tools and processes(Nice to have but not mandatory)
We are looking for a smart recruiter to join our growing firm in India. The candidate must have recruiting experience in Financial Services.

