Customer Support Specialist

Reflection Info syatem

5 days orking

Please find our office locations:

• Thiruvananthapuram- Carnival Building, Technopark, Kariyavattom 
• Kochi - 5th Floor, Tower A, Prestige Cyber Greens, SmartCity, Kakkanad,Kochi

Note : 

1.   For the Senior .NET Developer the candidate must mandatorily visit the Trivandrum or Kochi office twice a month.

Details Job Description

Candidates with 8+ years of experience in IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure DevOps. This is a client facing role and hence should have strong communication skills. This is for a US client, and the resource should be hands-on - experience in coding and Azure Cloud.

Working hours - 8 hours, with 4 hours of overlap during EST Time zone. (12 PM - 9 PM) This overlap hours is mandatory as meetings happen during this overlap hours.

Responsibilities

Design, develop, enhance, document, and maintain robust applications using .NET Core 6/8+, C#, REST APIs, T-SQL, and modern JavaScript/jQuery

 Integrate and support third-party APIs and external services

 Collaborate across cross-functional teams to deliver scalable solutions across the full technology stack

 Identify, prioritize, and execute tasks throughout the Software Development Life Cycle (SDLC)

 Participate in Agile/Scrum ceremonies and manage tasks using Jira

 Understand technical priorities, architectural dependencies, risks, and implementation challenges

 Troubleshoot, debug, and optimize existing solutions with a strong focus on performance and reliability.

Primary Skills

8+ years of hands-on development experience with:

 C#, .NET Core 6/8+, Entity Framework / EF Core 

 JavaScript, jQuery, REST APIs 

 Expertise in MS SQL Server, including:

 Complex SQL queries, Stored Procedures, Views, Functions, Packages, Cursors, Tables, and Object Types

 Skilled in unit testing with XUnit, MSTest

 Strong in software design patterns, system architecture, and scalable solution design

 Ability to lead and inspire teams through clear communication, technical mentorship, and ownership

 Strong problem-solving and debugging capabilities

 Ability to write reusable, testable, and efficient code

 Develop and maintain frameworks and shared libraries to support large-scale applications

 Excellent technical documentation, communication, and leadership skills

 Microservices and Service-Oriented Architecture (SOA)

 Experience in API Integrations

2+ years of hands with Azure Cloud Services, including:

Azure Functions 

Azure Durable Functions 

Azure Service Bus, Event Grid, Storage Queues 

Blob Storage, Azure Key Vault, SQL Azure 

Application Insights, Azure Monitoring.

Secondary Skills

Familiarity with AngularJS, ReactJS, and other front-end frameworks

Experience with Azure API Management (APIM)

Knowledge of Azure Containerization and Orchestration (e.g., AKS/Kubernetes)

Experience with Azure Data Factory (ADF) and Logic Apps

Exposure to Application Support and operational monitoring

Azure DevOps - CI/CD pipelines (Classic / YAML).

Certifications Required (IF Any)

Microsoft Certified: Azure Fundamentals

Microsoft Certified: Azure Developer Associate

Other relevant certifications in Azure, .NET, or Cloud technologies.

Job Title: Sr. IT Analyst – IAM & Office 365

Location: Sector 32, Gurgaon

Work Mode: Hybrid

Shift Timing: 10:30 AM – 7:30 PM

Working Days: Monday to Friday (Should be comfortable working on weekends if needed)

About the Role

We are looking for a seasoned IT Security professional with a strong focus on Identity and Access Management (IAM) and Office 365 administration. This role is critical to ensuring secure access to enterprise systems, managing user identity lifecycles, and supporting ongoing cloud security initiatives.

You will work with cross-functional teams to implement security best practices, support operational tasks, and contribute to projects around IAM automation, Office 365 feature rollouts, and policy implementations.

Key Responsibilities

Identity and Access Management (IAM):

• Administer and maintain IAM systems across cloud and on-prem environments.
• Manage user provisioning, de-provisioning, and access reviews.
• Implement and optimize Conditional Access Policies, MFA, and RBAC.
• Integrate IAM solutions with Azure AD, Office 365, and other enterprise tools.
• Automate workflows for identity lifecycle management and secret/certificate rotation.
• Maintain documentation such as SOPs and process flows.

Office 365 Administration:

• Manage services like SharePoint Online, Teams, and PowerApps.
• Configure and monitor security features like DLP and Defender for Office 365.
• Troubleshoot Office 365 issues and respond to service requests.
• Ensure Office 365 logs are properly integrated into the SIEM system.

Operational Security & Projects:

• Conduct user access audits, incident handling, and vulnerability remediation.
• Participate in security tool upgrades and rollout of new O365 features.
• Ensure compliance with internal policies and external standards.
• Drive improvements in access control and security posture.

Requirements

• Education: Bachelor’s in Computer Science, IT, Cybersecurity, or a related field.
• Experience:
• 4+ years in IT Security with expertise in IAM and Office 365.
• Hands-on experience with Azure AD, MFA, Conditional Access, and O365 security.
• Technical Skills:
• Strong knowledge of IAM principles, RBAC, authentication protocols.
• PowerShell scripting for automation.
• Exposure to Microsoft Graph API is a plus.
• Soft Skills:
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration.

Good to Have

• Microsoft Certification – MS-102 or equivalent.

Experience: 8+ Years

Location: Remote / Hybrid / Onsite

Employment Type: Contract / Full-time

Job Description

We are looking for a Guidewire InsuranceNow Technical Business Analyst to bridge business requirements and technical implementation for InsuranceNow projects.

Key Responsibilities

• Gather, analyze, and document business and technical requirements.
• Create functional specifications, user stories, and process flows.
• Work closely with business stakeholders, developers, and QA teams.
• Support solution design, testing, and deployment activities.
• Conduct workshops and requirement clarification sessions.

Required Skills

• 8+ years of Business Analysis experience with Guidewire InsuranceNow.
• Strong knowledge of P&C insurance domain.
• Experience in Agile/Scrum methodologies.
• Ability to create BRDs, FRDs, user stories, and process documentation.
• Excellent stakeholder management and communication skills.

Common Domain Requirement for All Roles

• Hands-on experience with Guidewire InsuranceNow.
• Strong understanding of Property & Casualty Insurance processes.
• Experience in Policy Administration, Billing, and Claims lifecycle.
• Excellent communication and client-facing skills.
• Ability to work in Agile delivery environments. 

We're looking for highly skilled experienced engineers to design and build high-scale, cloud-based data processing systems that can handle massive amounts of data with low latency. You'll work with a team of smart, motivated, and diverse people and be given the autonomy and support to do your best work. This is a rare opportunity to make a meaningful impact in society while working in a dynamic and flexible workplace where you'll belong and be encouraged.

Qualifications:

• Bachelor's Degree required
• Significant experience with distributed systems.
• Experience with modern programming languages such as Java, C#, C/C++, or Ruby.
• Experience with container platforms such as DC/OS, Kubernetes
• Fluency in technologies and design concepts around Big Data processing and relational databases, such as the Hadoop ecosystem, Map/Reduce, stream processing, etc.
• Experience with production operations and good practices for putting quality code into production and troubleshooting issues when they arise.
• Effective communication of technical ideas verbally and in writing, including technical proposals, design specs, architecture diagrams, and presentations.
• Ability to collaborate effectively with the team and other stakeholders.
• Preferably, production experience with Cloud and data processing technologies.

Responsibilities:

As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems.

• Design and build distributed, scalable, and fault-tolerant software systems.
• Build cloud services on top of the modern OCI infrastructure.
• Participate in the entire software lifecycle, from design to development, to quality assurance, and to production.
• Invest in the best engineering and operational practices upfront to ensure our software quality bar is high.
• Optimize data processing pipelines for orders of magnitude higher throughput and faster latencies.
• Leverage a plethora of internal tooling at OCI to develop, build, deploy, and troubleshoot software.

Roles & Responsibilities:

• Make outbound customer calls to promote and sell a product.

• Meeting Daily Target of GMV, calls & Conversion.

• High drive - to take ownership and get it done

• Handling Customer queries over the call.

• Contributes to team effort by accomplishing related results as needed.

Eligibility:

• Any Graduate.

• Minimum 1 year of experience in sales.

• Excellent communication, interpersonal and presentation skills.

• Basic Knowledge of MS Excel/MS Word.

• Rotational off.

• Should be flexible for 6 days working as per the process requirement.

•  4+ years JAVA/J2EE experience Spring Services, Spring Security and Rest Api's
• Spring Framework: Core Spring / Spring Boot / Spring MVC ,Rest Service 
•  JPA/Hibernate, JSON parsing
• Build Tool : Maven
• Apache tomcat
• Database : Any RDMS (preferably Mysql)
•  SCM: Git / Bitbucket
•  Java 8 Generics, SOLID Design Principle
•  Strong experience on Collections Framework and Threading
• Collections: Hashmaps, Concurrent Hashmaps, Treemap, Thread pool
•  SSO, PAS, JPA/Hibernate, API Integration Build, MATLAB Integration with Java, Json Conversion.
• Location : PAN India(Preferred Bangalore)
• Early joiners preferred.

What we're looking for

• An experienced Software Engineer with a love for Web products
• demonstrated ability to contribute individually as well as in a team.
  If you love spending time on Hackernews/Github and love experimenting with latest technologies, this might be the role for you.

Responsibilities

• Own the development of product features end-to-end including scoping, architecting, coding, testing, and rolling out features
• Work closely with PMs, designers, and other engineers to ideate solutions to user problems
• Become an expert in your product area and our tech stack Make improvements to developer productivity through process / code improvements and mentorship
• Work in a distributed team

• 2+ years of experience designing and building complex JavaScript web based software systems
• Demonstrable Full Stack development experience with Angular or React and Node.JS in Typescript.
• Knowledge of multiple modern computer languages and frameworks with an understanding of using the right technology for the right purpose
• Experience with remote development teams working on the same platform
• Experience with writing testable code and driven by best practices Agile development process knowledge/experience
• Bachelor’s degree in Computer Science or related field

Ideal candidate should be comfortable with Code Igniter, MySQL.

Additional Requirement - CI with installation process

Experience 3 to 5 yrs               

Notice period- Immediate to 15 days

Previous experience as a UI Engineer.

Must have hands-on knowledge of web 2.0, including HTML5, CSS3
Must have hands-on knowledge of server-side CSS pre-processing platforms, such as SASS/LESS
Must have hands-on knowledge in JavaScript frameworks like Object Oriented JS, Typescript (ECMAScript 6)
Good understanding of asynchronous request handling, partial page updates, and AJAX
Good understanding of REST API Proficient understanding of cross-browser compatibility issues and ways to work around them.
Proficient understanding of code versioning tools, such as Git
Working knowledge of design specs (style guide) tools like Zeplin, Invision etc.