
Customer Support Specialist
at Companies deliver modern and easy onboarding. (WF1)
- Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues
- Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner.
- Participate in solution development and publications for the company knowledge base resources
- Report common user issues, suggest product improvements and convey important product feedback
- Formulate action plans (technical and operational) for analyzing and resolving reported product issues
- Stay updated on all product features- current, new & in the pipeline. Work closely with the Product
Our Ideal Candidate:
- Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role
- Preferably someone from Engineering / MCA background
- Possesses thorough knowledge of Javascript, CSS & HTML
- Gets a thrill in solving everyday problems.
- That zeal to not let go of a customer without a solution.
- Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies
- Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis

Similar jobs
About Exly(MYSCOOT) –
https://www.myscoot.in/">Exly (powered by Myscoot) is a platform built for independent professionals, creators, artists and influencers of all shapes and sizes to start, sell, market and manage their online sessions, consultations and workshops. Create beautiful pages with easy scheduling, automated communication, payments, and analytics. We also help you generate leads and increase conversion. Exly is a Y-Combinator start-up and has raised USD 1.7 Million from India's top VC funds. The company is founded by IIT Kharagpur / IIM Calcutta / BCG alumni.
Website:
https://www.exlyapp.com/">https://www.exlyapp.com
Our Founders –
We were founded by graduates from IIM-Calcutta, IIT Kharagpur, with past experience working with the Boston Consulting Group, Operations & Product Management domain and folks with 3x start-up experience. We are well funded and are backed by the
https://yourstory.com/2019/07/myscoot-funding-lightspeed-mayfield-india">top VCs of India as well as the US along with start-up veterans as mentors for our business.Roles & Responsibilities:
- Orchestrating digital content strategies across all online platforms
- Driving traffic and engagement that translates to sales and brand promotion
- Managing a content marketing budget
- Measuring the results of marketing activity to inform future marketing campaigns
- Managing a team of writers, illustrators and data analysts
- Implementing SEO best practices
- Knowing which platform different kinds of content are best suited to
- Designing and implementing creative marketing strategies to disseminate content
Requirements:
- 4+yrs of experience with Email Marketing tools such as Mailchimp, SendinBlue, Sendgrid etc.
- Experience with online community building
- Data-driven and highly analytical
- Proficiency with Google & social media Analytics
- Time management skills
- Experience in working with Start-ups
- Excellent written and verbal communication
3 best things about the job -
- A great opportunity to learn and develop yourself, immense career growth
- Be part of the most entertaining core team you will find
- Flexibility and complete ownership of your work
Compensation: At par with the industry standards (extra advantage of employee friendly perks).
Job Summary:
We are looking for a highly driven QA Lead (Manual Testing) with 4 to 5 years of experience who can own end to end QA for projects.
The ideal candidate should be a strong manual tester with excellent communication skills, capable of collaborating with cross-functional teams and ensuring high-quality product delivery.
Key Responsibilities:
● Take end-to-end ownership of QA activities for assigned projects
● Understand business requirements and translate them into test scenarios and test cases
● Prepare test plans, test strategies, and effort estimations
● Design and execute manual test cases covering functional and non-functional requirements
● Perform functional, regression, integration, and system testing
● Identify, log, track, and verify defects; ensure timely closure with development teams
● Manage and execute testing using test case management tools
● Collaborate closely with developers, product managers, and stakeholders
● Communicate test progress, risks, and quality metrics clearly to leadership
● Drive release readiness and support production deployments
● Maintain and update test documentation, test cases, and reports
● Mentor junior QA members and provide guidance when required
● Suggest and implement process improvements in testing practices
Required Skills:
● Strong hands on experience in Manual Testing (Web/Application)
● Solid understanding of STLC & SDLC
● Experience in test planning and estimation techniques
● Expertise in writing detailed test cases, scenarios, and bug reports
● Hands on experience with defect tracking & project management tools (JIRA mandatory)
● Experience with test case management tools (TestRail, Zephyr, etc.)
● Excellent communication and stakeholder management skills
● Strong analytical and problem-solving abilities
● Experience working in Agile/Scrum environments
● Ability to drive QA activities for a project independently
What We’re Looking For:
● Strong ownership mindset with attention to detail
● Excellent verbal and written communication (must-have)
● Ability to handle multiple stakeholders and deadlines
● Self-driven and proactive in identifying risks and issues
Job Overview :
We are looking for an experienced PL/SQL Developer to join our Professional Services team. The role involves developing and configuring enterprise-grade solutions, supporting clients during testing, and collaborating with internal teams. Candidates with strong expertise in PL/SQL and Unix/Linux are preferred, along with exposure to cloud, DevOps, or financial domains.
Key Responsibilities
- Develop and configure software features as per design specifications and enterprise standards.
- Interact with clients to resolve technical queries and support User Acceptance Testing (UAT).
- Collaborate with internal R&D, Professional Services, and Customer Support teams.
- Occasionally work at client sites or across different time zones.
- Ensure secure, scalable, and high-quality code.
Must-Have Skills
- Strong hands-on experience in PL/SQL, SQL, and Databases (Oracle, MS-SQL, MySQL, Postgres, MongoDB).
- Proficiency in Unix/Linux commands and shell scripting.
Nice-to-Have Skills
- Basic understanding of DevOps tools (Jenkins, Artifactory, Docker, Kubernetes).
- Exposure to Cloud environments (AWS preferred).
- Awareness of Python programming.
- Experience in AML, Fraud, or Financial Markets domain.
- Knowledge of Actimize (AIS/RCM/UDM).
Education & Experience
- Bachelor’s degree in Computer Science, Engineering, or equivalent.
- 4–8 years of overall IT experience, with 4+ years in software development.
- Strong problem-solving, communication, and customer interaction skills.
- Ability to work independently in time-sensitive environments.
🎬Job Description:
We are seeking a passionate Sales Officer with excellent communication skills and a deep understanding of agricultural products. You will manage the entire territory and build relationships from the ground up with farmers, distributors, and channel partners.
📈Key Responsibilities
● Sales: Drive sales by onboarding farmers, distributors, and channel partners within the territory.
● Stakeholder Management: Build strong relationships with distributors and channel partners, serving as their primary point of contact for all financial matters.
● Demand Generation: Participate in early morning demand generation meetings.
● Daily Review: Attend night meetings for progress tracking.
● Collections: Manage collections from channel partners.
📃Requirements
● BSc / MSc in Agriculture
● 1 - 2 years of experience in agri-inputs or micro irrigation
● Strong understanding of credit periods, channel margins, dealer and distributor
margins, and credit limits
● Experience with direct farmer interactions
● Strong commercial acumen
Job Title: Frontend Developer
Location: Bengaluru
Experience Level: Minimum 1 year
Employment Type: Full-time with probation
About the company
Supaboard is an AI-powered business intelligence platform that helps teams turn scattered data into clear, actionable insights without needing deep technical skills. The product connects to multiple data sources, lets users ask questions in plain English, and delivers instant dashboards and reports so businesses can make faster, smarter decisions.
Culture and ownership
Supaboard runs as a high-ownership, low-ego environment where every engineer is treated as a product owner, not just a ticket closer. Frontend developers are expected to own problems end-to-end—understanding the user, shaping the solution, implementing it, measuring impact, and iterating quickly based on real-world usage.
Role overview
As a Frontend Developer at Supaboard, you will build modern, performant interfaces that make complex analytics feel simple and intuitive for non-technical users. You will work closely with founders, designers, and backend engineers, owning key parts of the product experience from concept to production. This role is ideal for someone who wants meaningful product ownership, fast feedback loops, and the opportunity to shape the core product early.
Responsibilities
- Build and maintain responsive, high-quality frontend features using React and TypeScript.
- Take end-to-end ownership of user-facing workflows: understand user needs, propose UX flows, implement, and iterate based on feedback and data.
- Collaborate with design and backend teams to ship smooth, coherent product experiences rather than isolated components.
- Continuously improve performance, reliability, and usability of the app with a focus on perceived speed and UX.
- Participate in code reviews, technical discussions, and roadmap conversations, bringing product-thinking to engineering decisions.
Required skills
- Strong proficiency in React, React Query, TypeScript, HTML5, Tailwind and CSS3.
- Familiarity with Monorepos.
- Experience working with Node.js-based backends and RESTful APIs.
- Familiarity with modern frontend tooling (e.g., Vite/Bun, package managers, linting and formatting tools).
- Solid understanding of component-driven development, state management, and reusable UI patterns.
- Ability to take a problem statement, break it down, and drive it to completion with minimal supervision.
Nice to have
- Exposure to testing tools such as Jest, Testing Library, or Cypress.
- Experience in data-heavy products, dashboards, or BI/analytics tools.
- Understanding of accessibility best practices and performance profiling.
Qualifications
- 1+ year of professional experience in frontend development (internships and full-time roles both count).
- A portfolio, GitHub, or project links that demonstrate your ability to ship real-world frontend work.
Why join Supaboard
- Direct impact and ownership on core product surfaces used by real customers.
- Work closely with the founding team on product and technical decisions from the ground up.
- Opportunity to grow into a lead/ownership role as the company and team scale.
Company: Snaptics
Job title: Graphic+video editor
Mode of work- Work from office
Job type: Full time
Location: Hyderabad
Work schedule: 6 days (week end off)
Shift timings: 10:00am-6:30pm
Experience: 2+ years
Eligibility: Any degree
skills: adobe photoshop, illustrator, after effects, creative designer
JOB DESCRIPTION:
This is an exciting role and would entail you to
- Collaborates with art directors, copywriters, and competency partners to uphold creative standards and brand image in the execution of all projects
- Regularly attends and participates in kickoffs and team meetings
- Meets with the group creative director, lead art director, along with the writer, to discuss concepts and creative strategy, ensuring that they deliver against the objectives
- Synthesizes key project information and applies the resulting knowledge in developing effective and imaginative layouts that support the project's objectives
- Supports creative concepts by providing visual reference as requested
- Executes creative in multiple mediums appropriate to the client's needs
- Designs impactful and engaging layouts, working within the brand's standards and meeting the specifications of the creative brief
- Organizes personal work time effectively and works with project manager, ensuring all team members have the necessary time to review copy decks and proofs
- Contributes to building a positive agency culture, building positive working relationships with internal team, other departments, and clients
- Utilizes excellent design and art direction abilities to consistently develop and execute strategically sound and portfolio-worthy work
- Shows grasp of subject matter and technical proficiency in assigned medium
- Ensures deliverables integrate with all other tactics within a campaign
- Keeps group creative director, Creative teammates, and project manager up to date on project status
- Develops presentation and negotiation skills
- Ensures high-quality deliverables by following established processes.
Key Skills:
Articulate
▪ Adobe
▪ Adobe Photoshop
▪ Adobe Illustrator
▪ Adobe After Effects
▪ Adobe Premiere Pro
▪ Adobe Audition
▪ Creative designer
Job Description Essential Functions:
- Financial analysis knowledge
- Excellent English to enable customer communication (Written and Verbal)
- Ability to handle any customer interaction professional and with a service-oriented attitude
- Reliable and precise work style, even under time pressure
- Excel / PowerPoint Skills.
- Experience in telecom industry is a plus
Required Skills:
- Inventory Management - In-depth knowledge of Inventory and components for building Telecom Inventory.
- Should have worked on Inventory creation for a minimum period of 2-3 years for both Voice and Data service.
- Good knowledge on Vendor portal for various global Telecom vendors.
- Should be able to work as an individual contributor.
- Should have experience on client engagements.
- Good knowledge on Vendor reports and CSRs
- Good Communication is must.
- Good understanding on Telecom products and services.
- Additional knowledge of Wireless is a plus
Soft skills:
- Good communication skills (Written & Oral)
- Flexible to work in the evening shifts
- Individual and team player
We are looking for a senior software engineer (Senior PHP Developer) to join our team. We are based on Bangalore in HSR Layout.
Primary Skills : PHP, SQL. Having a strong grasp of Object-Oriented Programming (OOP)
Experience : Mid to Senior level (5 to 10 years)
Location : Bangalore, India
It also helps if you have one or more of the skills below :
- JavaScript
- Vue.js (or other modern front-end framework)
- Headless CMS
- Rest APIs
- Docker
- Linux
- experience with web services
- experience with CMS development
>>We develop headress CMS kuroco (product) and RCMS (product) with our Japanese partner, Diverta (https://www.diverta.asia/">https://www.diverta.asia/). This product is already established, with thousands of clients in Japan, including some major corporations.
>>We develop the product to add functions, write test cases, & add front-end/mobile app functionality (DevOps).
Product Details –
https://kuroco.app/">https://kuroco.app/
https://www.diverta.asia/">https://www.diverta.asia/
Nature of work/tasks :
– We develop products with web-service customizations as per end-client requirements.
– We have regular projects as well as a wide range of challenging projects such as those in the fields of deep learning, etc.
Salary – commensurate with experience & ability (higher than industry standard)
Work hours – 160 hours per month
Timings – flexible, between 9 AM-9 PM on weekdays (Saturday & Sunday holiday)
There is a system of leave encashment for engineers who worked more than the specified time.
***This is a full time job.***
This is not for a complete remote position, it is hybrid (At office 50% / Work from Home <after probation> 50%).
Please feel free to contact us.
Location: Bengaluru
Department: - Engineering
Bidgely is looking for extraordinary and dynamic Senior Data Analyst to be part of its core team in Bangalore. You must have delivered exceptionally high quality robust products dealing with large data. Be part of a highly energetic and innovative team that believes nothing is impossible with some creativity and hard work.
● Design and implement a high volume data analytics pipeline in Looker for Bidgely flagship product.
● Implement data pipeline in Bidgely Data Lake
● Collaborate with product management and engineering teams to elicit & understand their requirements & challenges and develop potential solutions
● Stay current with the latest tools, technology ideas and methodologies; share knowledge by clearly articulating results and ideas to key decision makers.
● 3-5 years of strong experience in data analytics and in developing data pipelines.
● Very good expertise in Looker
● Strong in data modeling, developing SQL queries and optimizing queries.
● Good knowledge of data warehouse (Amazon Redshift, BigQuery, Snowflake, Hive).
● Good understanding of Big data applications (Hadoop, Spark, Hive, Airflow, S3, Cloudera)
● Attention to details. Strong communication and collaboration skills.
● BS/MS in Computer Science or equivalent from premier institutes.












