Customer Support Specialist
at Companies deliver modern and easy onboarding. (WF1)
Javascript- Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues
- Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner.
- Participate in solution development and publications for the company knowledge base resources
- Report common user issues, suggest product improvements and convey important product feedback
- Formulate action plans (technical and operational) for analyzing and resolving reported product issues
- Stay updated on all product features- current, new & in the pipeline. Work closely with the Product
Our Ideal Candidate:
- Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role
- Preferably someone from Engineering / MCA background
- Possesses thorough knowledge of Javascript, CSS & HTML
- Gets a thrill in solving everyday problems.
- That zeal to not let go of a customer without a solution.
- Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies
- Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis
Shubham Vishwakarma
Full Stack Developer - Averlon
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JavaHeadquartered in Palo Alto, CA, TIBCO Software enables businesses to reach
new heights on their path to digital distinction and innovation. From systems
to devices and people, we interconnect everything, capture data in real time
wherever it is, and augment the intelligence of organizations through analytical insights. Thousands of customers around the globe rely on us to build compelling experiences, energize operations, and propel innovation. Our teams flourish on new ideas and welcome individuals who thrive in transforming challenges into opportunities. From designing and building amazing products to providing excellent service; we encourage and are shaped by bold thinkers, problem-solvers, and self-starters. We are always adapting and providing exciting opportunities for our employees to grow, learn and excel. We value the customers and employees that define who we are; dynamic individuals willing to take the risks necessary to make big ideas come to life and who are comfortable collaborating in our creative, optimistic environment. TIBCO – we are just scratching the surface.
Who You’ll Work With:
TIBCO Data Virtualization (TDV) is an enterprise data virtualization solution that orchestrates access to multiple and varied data sources, delivering data sets and IT curated data services to any analytics solution. TDV is a Java based enterprise-grade database engine supporting all phases of data virtualization development, run-time, and management. It is the trusted solution of choice for the top enterprises in verticals like finance, energy, pharmaceutical, retail, telecom etc.
Are you interested in working on leading edge technologies? Are you fascinated with Big Data, Cloud, Federation and Data Pipelines? If you have built software frameworks and have a background in Data Technologies, Application Servers, Business Intelligence etc this opportunity is for you.
Overview
TIBCO Data Virtualization team is looking for a senior engineer to enhance
and maintain to our SQL Query Engine. You've got experience designing and
implementing complex software systems. You understand database query
engines and have a strong ability to select appropriate algorithms vis-à-vis
computational complexity and time/space trade-offs. You are intimately
familiar with design patterns and anti-patterns. You have facility with large
pre-existing code bases.
The server is implemented by a multi-million line source base in Java, so
the ability to understand and integrate with existing code is an absolute
must. The core runtime is a complex multi-threaded system and the
successful candidate will demonstrate complete expertise in handling
features geared towards concurrent transactions in a low latency, high
throughput and scalable server environment. The candidate will have the
opportunity to work in a collaborative environment with leading database
experts in building the most robust, scalable and high performing database
server.
Job Responsibilities
In this crucial role as a Query Engine Engineer, you will:
• Design and implement enhancements and optimizations to our SQL query engine capabilities and infrastructure
• Enhance the product’s robustness, flexibility, and performance
• Create and implement functional & technical specifications
• Work with minimal supervision both individually as well as within ad-hoc groups
Required Skills
• Bachelor's degree in Computer Science or equivalent experience with 3+ years experience, or 5+ years of equivalent work experience
• 4+ years of software development experience
• 3+ years of Java-based server-side experience, with significant core Java experience
• 2+ years of multi-threading experience
• 2+ years of SQL experience and/or relational algebra
• Proficiency in both spoken and written communication in English is a must
Desired Skills
• Strong object-oriented design background
• Strong SQL & database background
• Competence with design patterns and anti-patterns
• Experience with all lifecycle aspects of enterprise software
• Experience working with large, pre-existing code bases
• Experience developing cloud-based software
Java
Spring Boot|
Requirements: Job Description |
|
Java-
Expected Salary bands
3 - 5years - upto 8lpa
5 - 7years - upto 11lpa
7 - 9years - upto 14lpa
9 - 12 years - upto 16lpa -
Minimum 2 years of hands on experience in Automation testing
-
Experience with either or more of these tools
Selenium-Web driver, Selenium Grid, Selenium Page Object Model, Page Factory concept
JS based automation tools like Webdriver.io, Protractor, Cypress, Jasmine, Karate, etc.
API automation tools like Karate, SoapUI, Postman, RestAssured, etc.
Mobile automation tools like Appium, Calaba.sh, SauceLabs, BrowserStack, etc.
Commercial tools like UFT, Ranorex, TestComplete, etc. -
Must have hands on experience in using either or more of
Programming/Scripting languages: Java, C#, Python, JavaScripting
Reporting frameworks: ReportPortal.io, ExtentReports, TestNG, Allure Reports, etc. -
Must be aware of effective use of one or more of
execution tools like TestNG, NUnit, Junit, MBUnit, MSTest
source control management tools like git, TFS, Bitbucket, Azure Repos, etc.
build tools like Maven, Ant, Graddle, MS Build, circleCI, Azure Pipeline, etc.
continuous integration tools like Jenkins, Bamboo, TeamCity, Dockers, etc. -
Must have experience of designing and implementing test frameworks like Data driven, Keyword driven or Hybrid.
-
Should be able to write basic DDL, DML command using any database like Oracle, MySQL, MS SQL, PostGreSQL, etc.
-
Good to have experience in automating different layers (Front end, backend, web-services/API) of application using different automation approach.
-
Good to have exposure to various
test methodologies like BDD, TDD, ATDD will be a plus
test management tools like AzureTestPlans, Zephyr, Xray, Jira, etc.
Docker
Amazon Web Services (AWS)
KubernetesApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.
ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
Must have-
- Knowledge of Docker
- Knowledge of Terraforms
- Knowledge of AWS
Good to have -
- Kubernetes
- Scripting language: PHP/Go Lang and Python
- Webserver knowledge
- Logging and monitoring experience
- Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.
- Build and maintain highly available production systems.
- Must know how to choose the best tools and technologies which best fits the business needs.
- Develop software to integrate with internal back-end systems.
- Investigate and resolve technical issues.
- Problem-solving attitude.
- Ability to automate test and deploy the code and monitor.
- Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
- Lead and guide the team in identifying and implementing new technologies.
Skills that will help you build a success story with us
- An ability to quickly understand and solve new problems
- Strong interpersonal skills
- Excellent data interpretation
- Context-switching
- Intrinsically motivated
- A tactical and strategic track record for delivering research-driven results
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
- Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities
- Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
- Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific
- Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects
- Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
- Implement link building campaigns in coordination with client SEO goals
- Assist in development and execution of communication/content strategies via social communities in coordination with SEO goals
- Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
- Research and administer social media tools in support of clients’ social media strategy
- Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals
- Monitor and evaluate search results and search performance across the major search channels
- Communication to team and management on project development, timelines, and results
- Work closely with the other team members to meet client goals
Job Type: Full-time
Salary: ₹12,000.00 - ₹15,000.00 per month
Designation: Product Manager
Compensation - ₹15.0L - ₹25.0L
Experience - 4 - 8 Years
Location - Bangalore
Working days - 5
Qualification - B.Tech/B.E. , MBA,PGDM (Tier -1 Pedigree)
Tier 1 companies and Tier 1 colleges (IIMs, ISB, IITs)
Role :- Product Strategy and Driving Growth
Reporting to Founder Directly
What you will do:
- Understand the market, clients and build business cases for new product opportunities.
- Manage product lifecycle from ideation to launch and beyond.
- Use data, creativity, and experimentation to constantly improve the product experience.
- Talk to clients, suppliers, and team members to identify problems.
- Apply the lens of user goals and Fashinza’s mission to prioritize problems to solve.
- Work with engineering and design to plan launch scope. Together with engineering and design, break-down scope into launch iterations.
- Design a client feedback loop and optimise for client and business success metrics.
- Execute strategies that will drive measurable growth in adoption and engagement.
You should apply if :
- You have 4-7 years hands-on product experience working on building products or solving problems in a startup.
- You are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans.
- You have empathy towards users and colleagues, are creative and excited by ideating/ building.
- You are highly data driven and measure everything you execute to course correct.
React.js
Redux/Flux
HTML/CSS- React Js
- React - Redux
- redux - Thunk middleware
- Tailwind CSS / Saas
- HTML & CSS
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon