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Operations Intern
📍 Near Khan Market, New Delhi (On-site)
🏢 The Brand Concierge
Key Responsibilities
• Assist in planning and managing social media calendars across platforms
• Support content creation, copywriting, and ideation for social media
• Assist in developing and executing digital marketing strategies
• Work on influencer marketing campaigns, outreach, and collaborations
• Coordinate with designers and creators for timely content delivery
• Track content performance and support basic reporting
• Contribute to organic growth and engagement strategies
What You’ll Learn
• How agency operations and workflows are managed
• Client servicing and communication processes
• Project management and execution across campaigns
• Real-time exposure to a fast-paced agency environment
Skills & Requirements
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Strong organizational and multitasking skills
• Good communication and coordination abilities
• Detail-oriented and proactive mindset
• Interest in operations, project management, and agency workflows
Why Join The Brand Concierge?
• Work directly with founders and understand how an agency is built
• Hands-on experience with real client projects
• Fast-paced, creative, and collaborative work environment
• Exposure to premium and luxury brand ecosystems
• Opportunity to convert into a full-time role based on performance
About The Brand Concierge
The Brand Concierge is a creative marketing agency specializing in customized, strategy-led solutions for premium and luxury brands. We work across fashion, lifestyle, beauty, home, and legacy segments to drive measurable, performance-led growth.
Our core services include social media marketing, performance marketing, influencer marketing, and branding. With a strong focus on design, communication, and strategy, we help brands build a distinct identity and a powerful digital presence.
Required Skills: Brand Strategy, Project Management, Go-to-market strategies, Analytical and Problem-Solving skills, Research & Analysis, Excellent Communication & Stakeholder Management, Good MS OFFICE skills, Execution
Criteria:
● Candidate must understand business development and help in growing partners and expanding the overall network.
● Candidates from Good Startup companies will be preferred.
● Candidate must be able to create Brand strategies, using insights to communicate effectively and engage partners in the best way.
● Experience in partner engagement or program management with proven ability to build programs from 0–1.
● Revenue-focused mindset, capable of identifying growth opportunities and improving program ROI using metrics.
● Excellent cross-functional collaboration & stakeholder management, with the ability to drive engagement initiatives, GTM strategies, and brand storytelling.
● High proficiency in documentation & presentations (Excel & PowerPoint) and strong organizational skills.
Description
About the Role
We are looking for an Associate Program Manager to play a pivotal role in shaping and scaling the company operator community. This is a high-ownership, multi-faceted role that blends research, strategy, storytelling, and hands-on execution. You will turn insights into impactful engagement initiatives and craft compelling narratives that strengthen operator trust, loyalty, and long-term connection across multiple channels.
If you thrive in a fast-paced, dynamic environment, enjoy building programs from 0–1, and are motivated by creating meaningful operator experiences, this role enables you to make a direct impact on operator engagement, trust, and community growth.
Key Responsibilities
1. Map the Bus Operator Landscape & Identify Whitespace Opportunities
- Conduct comprehensive research to develop a deep understanding of the bus operator ecosystem — emotionally, psychologically, and logically.
- Identify gaps and opportunities for operator-focused initiatives.
2. Develop Brand Strategy & Narrative
- Translate insights into compelling brand storytelling, messaging, and engagement formats.
- Ensure communication resonates authentically and strengthens operator trust and brand perception.
3. Design & Execute Engagement Initiatives
- Plan and implement GTM strategies for multi-format engagement programs (digital, offline, and hybrid).
- Test hypotheses to decide whether to kill, iterate, or scale initiatives.
- Build playbooks to ensure distinctive and consistent messaging across channels.
4. Drive Cross-Functional Execution & Project Management
- Lead end-to-end implementation by coordinating with internal teams and external partners/agencies.
- Manage multiple projects, guide teams, and establish execution rituals to ensure accountability and high-quality outcomes.
5. Optimize Engagement & Brand Impact
- Build structured frameworks to track initiative performance using relevant metrics.
- Measure engagement, brand lift, and content resonance, and continuously refine strategies for maximum impact and ROI.
Qualifications & Skills
- Bachelor’s degree in Business, Marketing, Management, or a related field.
- 1–2 years of experience in partner engagement or program management, ideally in B2B or service-driven environments.
- Experience building programs from 0–1, launching initiatives, and scaling engagement programs.
- Highly organized, with strong prioritization, planning, and execution abilities; capable of managing multiple initiatives simultaneously.
- Strong execution, problem-solving, and analytical skills, with the ability to identify blockers and use metrics to optimize performance.
- Proficiency in documentation and presentations (especially Microsoft Excel & PowerPoint) for senior leadership and cross-functional teams.
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
Job Title: Blockchain Developer
Company: Interakt Techsol Pvt Ltd
Location: [Hyderabad]
Job Type: Full-time
Experience: 3-5 yearsAbout Us:
Interakt Techsol Pvt Ltd is at the forefront of cutting-edge blockchain technology, driving innovation in decentralized finance and web3 applications. We are committed to building robust, scalable, and secure solutions that revolutionize the way businesses operate. Join our team of passionate developers and contribute to the future of blockchain technology.Job Description:
We are looking for an experienced Blockchain Developer to join our dynamic team. The ideal candidate will have a strong background in blockchain technologies, specifically in Solana, Cosmos SDK, Rust language and Anchor Framework. You will be responsible for developing and maintaining decentralized exchange (DEX) platforms, ensuring the highest standards of security, performance, and reliability.Key Responsibilities:
- Develop and maintain blockchain-based applications using Solana, Cosmos SDK, Rust language and Anchor Framework.
- Design and implement decentralized exchange (DEX) platforms with a focus on scalability and security.
- Collaborate with cross-functional teams to define, design, and deliver new features.
- Write clean, maintainable, and efficient code.
- Conduct thorough testing and debugging of blockchain applications.
- Stay up-to-date with the latest developments in blockchain technology and integrate them into projects.
- Participate in code reviews and provide constructive feedback to peers.
- Ensure the performance, quality, and responsiveness of applications.
Required Skills and Qualifications:
- Minimum 3 years of experience in Solana, Smart contract development using Rust. (5 years of experience is preferable ).
- Proficiency in Solana web3, Cosmos SDK, Rust language and Anchor Framework.
- Proven experience in developing and deploying decentralized exchange (DEX) platforms.
- Strong understanding of blockchain principles, consensus algorithms, and cryptographic techniques.
- Strong Knowledge and Dev experience in Solana Famous Dexs(Jupiter, Raydium, Orca, Meteora) and Liquidity, Staking system.
- Experience with smart contract development and deployment.
- Familiarity with front-end and back-end development.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong communication skills and the ability to explain complex technical concepts to non-technical stakeholders.
What You will do:
● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.
● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications:
● Experience: 4+ years.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.
● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.
Nice to have Qualifications:
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with devops, continuous integration & deployment.
● Exposure to big data technologies, Machine Learning and NLP will be a plus.
Benefits:
● Competitive salary.
● Work from anywhere.
● Learning and gaining experience rapidly.
● Reimbursement for basic working set up at home.
● Insurance (including a top up insurance for COVID).
Location:
Remote - work from anywhere
- Design appropriate test strategy and test cases
- Timely delivery of software projects, support incident fixes
- Effective communication of requirements, issues, reports on regular basis
- Proven experience in manual testing
- Solid understanding of QA processes, approaches, methodologies and software development life cycle, and ability to apply the knowledge in daily operations
- Experience specifying, establishing, and managing test environments and test data for Manual testing projects
- Ability to document and troubleshoot errors
- Experience in delivering software using Agile methods
- Expertise in using Jira
- Ability to analyze & maintain existing solutions
- Knowledge or experience in Selenium, Java, BDD Test Design
•Should be self-motivated and self-driven
•Ability to work with team members across the globe
•Excellent interpersonal and written communication skills
•Ability to define, implement and work to a schedule
•Good time management skills
What we need...
- 2-3 years of development experience of consumer products with hands-on experience in designing, developing and testing applications.
- Experience in Swift, Auto-layouts, TDDs and willingness to learn more.
- Well versed with Core Data, Architecture & Design Patterns, Data Structures and Algorithms, etc.
- Passion for finding and sharing best practices and driving discipline for superior code quality
- Working knowledge of Xcode & code signing.
Keyskills:-
http://www.naukri.com/front-end-jobs">Front End
http://www.naukri.com/product-design-jobs">Product Design
http://www.naukri.com/ios-development-jobs">Ios Development
http://www.naukri.com/architectural-design-jobs">Architectural Design
Details:
- Should have Experience of Java/J2EE Developer
- Must have Full Stack Development experience.
- Must have SQL Knowledge and a good understanding of Procedures.
- Need 4 or 6 Years of Experience Candidates.
- Should be from a Product Based Company or should have 1 Year of Prior Experience in Product Based Companies.
- Have 3+ years of experience in Python development
- Be familiar with common database access patterns
- Have experience with designing systems and monitoring metrics, looking at graphs.
- Have knowledge of AWS, Kubernetes and Docker.
- Be able to work well in a remote development environment.
- Be able to communicate in English at a native speaking and writing level.
- Be responsible to your fellow remote team members.
- Be highly communicative and go out of your way to contribute to the team and help others









