UI/UX designer

As an intern for the Artificial Intelligence business automation team, you will be focusing on researching and developing AI tools that automate some parts of our business automation. As business automation is important throughout the firm, you will have the opportunity to collaborate with teams across Springer. 

Job Description

We are seeking a Moodle Developer with strong PHP expertise to develop, customize, and support our Learning Management System (LMS) for EdTech products. The role involves deep Moodle core development, plugin customization, and LMS integrations to deliver scalable and user-friendly online learning solutions.

Key Responsibilities

Develop and customize Moodle LMS using PHP

Create and enhance custom Moodle plugins, blocks, and reports

Customize Moodle themes, UI, and UX

Integrate Moodle with ERP, CRM, payment gateways, and third-party APIs

Manage Moodle upgrades, migrations, and security patches

Optimize LMS performance, database queries, and scalability

Implement user roles, permissions, assessments, and reports

Troubleshoot and resolve production issues

Collaborate with product, academic, and QA teams

Required Skills

Strong experience in PHP with Moodle LMS

Hands-on knowledge of MySQL / PostgreSQL

Proficiency in HTML, CSS, JavaScript, jQuery

Experience in Moodle plugin development & customization

Understanding of SCORM, quizzes, grading, and reporting

Experience with REST APIs, web services, and SSO

Familiarity with Linux server environments

Good to Have

Experience in EdTech platforms / online education

Knowledge of Moodle Mobile App customization

Exposure to AWS / Cloud infrastructure

Understanding of data security & privacy standards

Experience with Git / CI-CD pipelines

Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

Job Title         : Buyer Experience

Website          : https://www.truva.in/

Linkedin          : https://www.linkedin.com/company/truvahomes/people/

Location         : Mumbai (Supreme Business Park)

Working days  : 6 days per week from office

Please go through the company website and let me know if you need more information. I would be happy to assist you with the additional details.

About us:

Founded in 2023, by IIT and Stanford GSB alumni, Truva aims to build the most delightful and trustworthy home buying experience in India (akin to Spinny for Homes). Their comprehensive home buying platform, enables the buyer journey end to end, right from discovery of renovated houses and arranging home visits, to ensuring all legal and financial support. Their offering has enabled them to build the company profitably from Day 1 and raise from marquee investors.

Why This Role

At Truva, we’re not looking for someone who can just sell homes, but someone who can turn one of life’s most stressful processes (buying a home) into a delightful, trustworthy journey. As a Buyer Experience Architect, you will work at the intersection of sales, growth and product experience, to build customer relationships, design systems to enhance our reach and experience, and drive revenue growth.

Your Impact will include:

● Shaping the future of home buying and selling, in a fast paced startup.

● Owning outcomes: From first click to final handshake, you’ll design and drive the buyer journey.

● Working at the intersection of sales, growth and customer experience.

 What You’ll Own

● Building Tru(va)ly Incredible Customer Relationships: Build and maintain strong relationships with clients, understand their needs, conduct personalized property visits, deliver data-driven insights (e.g., ROI projections, legal clarity), and guide buyers through seamless transactions!

● Managing end-to-end Property Lifecycles: Manage the end-to-end sales cycle for Truva’s curated properties, from listing optimization to negotiating & closing deals.

● Expanding the Truva Buyer Community: Join forces with the growth team on experiments and ideas to expand our buyer community, whether it is hosting Open Houses or fun social media campaigns..

● Enhancing Buyer Experience: Work closely with product team to convert buyer pain points into highlight features (think digital walkthroughs or home comparison tools)

 We’re looking for you if you:

● Speak empathy and data fluently. You know when to send a handwritten note vs. a pricing algorithm.

● Have hustled in sales/BD but hated the grind of transactional relationships.

● Geek out on psychology as much as spreadsheets.

● You are a learner at heart - whenever you find an area of growth, you start thinking about how to improve.

● Thrive in chaos. Yesterday’s “impossible” is today’s to-do list.

● Have 1+ years of experience and proven track record in a customer facing role (hospitality, sales, customer experience or success, or even HR!)

Thanks 

• Build our strategic affiliate network through recruiting new affiliate & Influencer partners and actively managing relationships with our existing strategic partners, to provide quality business leads and cost-effective Lead acquisition.
• Setup, tracking, reporting, and manage affiliate program activity.
• Full management of lifecycle marketing for affiliate & Influencer
• partners.
• Generate monthly, weekly and quarterly reports along with analysis
• Ensure invoicing and payment schedules are current and on time, providing forecasting support for the business.
• Continually measure and optimize the overall program ROI
• Doing industry research and sourcing opportunities for overall business development
• Build a repository for effective sales pitches.
• Meet monthly, quarterly, annual revenue targets

Desired Profile of the candidate

• A self-starter who's comfortable working autonomously
• Experience in using affiliate tracking platforms
• Ahead for numbers, easily able to extract key insights from data
• Has to experience in creating pivots and using MS Excel overall
• Team player with a drive to help other people
• Ability to analyze data and give recommendations
• Work with multiple stakeholders for the flow of information and business process
• A passion for achieving targets

• Partnering with the finance and benefits team to administer payroll and benefits
• Ensuring 100% statutory compliance of the store through attending monthly audits, follow up on non-compliance, vendor checks etc.
• Being the custodian of all labor notices for the store and aligning with all internal and external stakeholders to ensure timely response and closure of these notices
• Spreading awareness among the employees about gender sensitization
• Managing data and analysis to help stakeholders with relevant information on a need basis

Desired Candidate Profile

• Knowledge of HR processes and 3 to 4 years of experience in working in a fast paced startup environment
• High levels of discretion, integrity and confidentiality
• Proven ability to build strong partnerships and work collaboratively with managers, leaders and HR colleagues
• A deep knowledge of HR programs and practices, including applicable state and federal employment laws and regulations
• Great knowledge on Excel and other MS and G-suite Applications
• Openness to learning
• Ability to function in an unstructured environment with attention to detail and strong interpersonal skills
• Flexibility with changing requirements    

The candidate will need to demonstrate previous experience of taking a client's requirements and translating them into technical specifications. The candidate will have to have previous examples of how he/she has worked with internal customers and technical peers.

The ideal candidate should have 3 to 5 years’ experience within a web application development environment.

Experience with PHP, HTML, CSS, MySQL, SOAP/REST, JavaScript, AJAX, etc. is a must. Following are the key area we are expecting you to have strong command on:

• Analytical Skills
• Algorithms

Responsibilities and Duties

• Development of software extensions to vTiger CRM/Drupal/WordPress and any other PHP based application
• Development of integration between CRM and ERP systems provided by Target Integration and any other system using their APIs
• Development and maintenance of code in Gitlab (In-house git server)
• Managing tickets and updating them regularly in Redmine (Project and Ticket Management Platform)
• Providing solutions to the pre-sales team on new projects
• Supporting the existing development team

Qualifications and Skills

• Coming up with ideas to help grow the team
• Data Structure
• Data Modelling Concepts
• Object-Oriented Design Principles and Concepts
• MVC – Pattern in Depth.
• Aware of Various other commonly used design patterns like Factory, Abstract Factory, etc.
• PHP, MYSQL, HTML, CSS, JS, JSON, Webservices
• Object-Oriented PHP
• SQL In general, Procedure, triggers, functions, etc.
• Query Designing.
• Thorough understanding of HTTP.
• Version Control (specifical git) and bug tracking software knowledge are important.

Benefits

• Linux system administration experience will be useful
• Experience of working on at least two of Joomla/Drupal/vTiger CRM or Sugar CRM is a must
• Strong understanding of relational database design
• Experience in creating professional-looking web interfaces using CSS and HTML
• Understanding of business processes
• Ideally, they should have worked on CRM/ERP/Accounting applications
• Excellent written and spoken communication skills

Job Type: Full-time