Customer Support Executives

We are looking for a Media Planning Lead for one of the leading Marketing Agencies in Mumbai.

Role - Media Planning Lead

Experience - 4+ years

Location - Mumbai

About the company -

Our Client is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 & has a team of 1000+ members in 8 years. We are present in Bengaluru, New Delhi and London, UK.

We offer holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.

We are also a valued Google Premier Partner, Adobe Solution Partner, and Zoho Premium Partner to service the whole tech and media suite for businesses.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!

Job Description -

- Understanding the brands business objective and establishing tangible & quantitative KPIs

- Researching and creating the right buyer's digital journey to target the right audience

- Developing a detailed media plan basis objective and coordinating with media buyers for buying inventories and execution

- Managing a performance budget, optimising and scaling campaigns against tight granular KPIs

- Using Analytics tool such as Google Analytics, SimilarWeb, SEM Rush to analyse campaign data and use the learnings to improve campaign performance

- Using Facebook Pixel Helper and & Google Tag Assistant to ensure codes are fired correctly

- Negotiating key deals with third party vendors

- Post campaign reporting and data analysis & insights

- Coordinating with the creative, web design team for an integrated campaign and recommending best practises from a media point of view

- Maintaining healthy vendor and client relations

- End to end client servicing for media for both branding and performance campaigns

- Training new media team members & interns and bringing out their best on the job and creating processes to increase team efficiency

- Pitching to new business

- Keeping up with the latest media trends & innovations.

·        Prospecting leads and contacting them to pitch the product / service

·        Setting up meetings with the prospective clients

·        Presenting product demonstrations to the client

·        Establishing new business links

·        Sales reporting and reviewing performance

·        Negotiating contracts to arrive at the best deal for the client and organization both

·        Working towards achieving the sales target

·        Conduct market research to evaluate gaps, opportunities, and alien needs

·        Seek new opportunities through networking and social media channels

·        Collaborate within teams to achieve better results

·        Take feedback from customers and share it with support teams

Requirements:

·        Must be fluent in English & Kannada

·        Experience in sales

Responsibilities:

• Lead the development team and ensure projects are completed smoothly and on schedule.
• Stay ahead of the game by finding and using new technologies to boost the business.
• Work hand in hand with the crore team to figure out their needs and keep our products on point with the market trends.
• Keep our products high quality, scalable and secure.
• Develop and maintain a detailed project plan to track progress and ensure that projects are completed on time and within budget.
• Brainstorm and plan the company's tech strategy with the CTO and other important leaders.
• Keep up to date with the latest tech trends and find new growth opportunities.
• Give the development team technical guidance and be a mentor to them.

Requirements:

• Bachelors or Masters's degree in Computer Science, Software Engineering or a related field.
• 8+ Years of experience leading software development teams with a track record of delivering complex products.
• Technical know-how and experience with the latest software development tech.
• Proven experience in identifying and implementing new technologies to drive business results.
• Experience handling challenges and taking advantage of the opportunities that come with working in a startup environment.
• Ace leadership, communication and teamwork skills.
• Self-starter with loads of drive and a desire to make things happen.
• Understand the Mobile development Landscape, especially Android and IOS.
• Hands-on experience with API-based development.

Recognizing the manpower needs and taking them to the HR Manager for approval

• Creating job descriptions for various roles and advertising them on various 

platforms

• Managing HR activities like meetings, interviews, and other schedules.

• Managing and handling the orientation of new employees.

• Assessing the training needs and coordinating the training and development 

programs for employees with HR Heads.

• Provide support to employees in various HR related topics such as leaves, 

compensation etc. and resolve issues and problems.

• Process, verify and maintain documentation relating to HR activities such as 

staffing, training and performance evaluations.

• Conduct employee onboarding and help plan training & development

• Maintain employee files and records in electronic and paper form

• Overlooking the daily operations of the HR department.

• Exit interviews and Full & Final Settlement.

• Payroll, Time office and attendance management.

Requirements

• Must have proven experience working as an HR executive or its equivalent.

• Experienced with recruiting and its full cycle.

• Good knowledge of employment/labor laws

• Outstanding knowledge of MS Office

• Excellent verbal and written communication skills

• Excellent communication, interpersonal and collaboration skills

• Strong analytical and problem-solving skills

• Ability to prioritize and multi-task

• High ethical conduct

• BSc/BA in Business administration or relevant field

• Additional HR training is an advantag

FirstFiling is a FinTech startup that is managed, operated, and driven by Chartered Accountants, Company secretaries, IT engineers, and Lawyers. We provide registration and financial compliance services to businesses and individuals across India.

Our aim is to simplify the lives of people by helping individuals and businesses with mandatory compliances, filings, and statutory requirements while promoting financial literacy among the masses. 

Technology Profile-

The candidate must have experience in the following technologies (the more the better):

Frontend:

Core - JavaScript, CSS, Bootstrap, etc.

Frameworks - ReactJS, Angular, Vue, etc.

Requirements:

• Ability to reuse components
• Proven experience in working with Git and Github 
• Creating and consuming a RESTful API
• You must have clear concepts of client-server architecture
• Familiarity with MVC (Model-View-Controller) design patterns
• Understanding of OOP concepts

Furthermore, the candidate must have built or published any web app or project through which they can demonstrate their experience and knowledge of the aforementioned technologies and requirements. 

Roles and Responsibilities

• Talented software developers to deliver high-quality web-based business applications
• Get a solid understanding of both the functional and technical specifications of the module \ task of the current assignment and have full consent before starting the development.
• Follow proper coding standards, application architecture guidelines and procedural guidelines as explained by the respective team lead.
• Maintain the time sheet on a daily basis clearly filling the actual effort against the estimated effort. And any unplanned activities, scope creeps, unaccomplished tasks or additional guidance requirements should be immediate brought to the notice of Team Lead/Project manager/ VP.
• Will be responsible for doing a thorough unit testing before and after their respective code components is being integrated into peer codes or main application.
• Post integration release they would be responsible for resolving the TFS issues being assigned to them.
• Demonstrated ability to adapt and learn new technologies.
• Provide recommendations for continuous improvement.

Desired Candidate Profile

• Minimum 2 Years of experience in .Net technologies
• Build new Web-based systems with C# .NET, ASP.NET
• Experience in Angular 2+, JQuery, Entity Framework are preferred
• Good experience in OOPS concepts, MVC Frame work, Web API, WCF / Remoting
• Strong experience in designing and working with scalable architectures
• The ability to quickly learn new concepts and software is necessary
• Having Experience in build, publish and deploying applications using various tools
• Should have experience of all aspects of Software Development Life Cycle or Agile
• Excellent problem solver, able to assimilate formation quickly
• Excellent communication skills, oral and written
• Technical expertise: Demonstrates knowledge and experience in .net development
• Strong team player; work effectively in groups; and help others to get the job done
• Decision making: ability to analyze, integrate, evaluate and make decisions
• Motivation: Establish and communicate vision. Demonstrate enthusiasm and excitement toward achieving project goals
• High quality standards: accuracy, proficient and thoroughness in unit testing
• Time Management: Completes work in a timely manner to meet production deadlines
• Organizational skills: Ability to establish priorities for projects to meet goals

Education among below

• Diploma
• BCA
• MCA
• B Eng
• M Eng
• B Tech
• M Tech
• E CE/IT