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Customer Support Executive
BPO
Customer Support Executive
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Customer Support Executive

at BPO

Agency job
1 - 5 yrs
₹1L - ₹5L / yr
Mumbai, Bengaluru (Bangalore), Pune, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Support
Business Process Outsourcing (BPO)

Job Description:

We are looking for a Customer Support Executive with at least 1 year of experience in an International Voice Process. The ideal candidate should have excellent communication skills, a customer-first approach, and the ability to resolve customer queries efficiently.

Key Responsibilities:

  • Handle inbound/outbound customer calls.
  • Resolve customer queries professionally and within SLA.
  • Maintain accurate records of customer interactions.
  • Ensure high customer satisfaction and service quality.

Requirements:

  • Minimum 1 year of experience in an International Customer Support/Voice Process.
  • Excellent verbal and written English communication skills.
  • Graduate preferred.
  • Willing to work in rotational/night shifts.
  • Immediate joiners preferred.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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