Customer Support Engineer

Upraised 

At Upraised, we are focused on helping professionals bridge the employability gap, so they can realize their dream job. We are a seed-stage company founded by Mona Gandhi and backed by angels like Kunal Shah & Vijay Shekhar Sharma and investors like Lightspeed India and South Park Commons from Silicon Valley.

Job Description

Video Editor Intern

As part of your day-to-day operations, you will be required to coordinate with several stakeholders & solve multi-dimensional problems. 

We’d love to chat with you if you think you possess the skills for this role:

1. Have enthusiasm and are up-to-date about interactions on social media, top-trends and engaging content.
2. Create an initial proposed storyboard draft or line up of the video to present and receive approval before beginning to edit the video.
3. Improve video and sound quality using various video/audio software.
4. Edit video to include packaging, stock shots, music, graphics, dialogues, sound clips, and other important aspects of the project as required.
5. Ensure the correct formatting and presentation for finalized videos.
6. Experiment with styles and techniques including the design of graphic elements.
7. Create graphical packaging of the sessions/video, teaser/trailer and tutorials.
8. Create the polished final cut before making the video live.
9. Gather and transfer all forms of media into editing software and ensure each was updated in the correct format. 
10. Operate computer editing software (Adobe Premiere Pro, After Effects and their plugins) used for video media and effects.
11. Establish a clear understanding of the storyline and purpose of the video's creation.
12. Create creative thumbnails for each video/show/community page.
13. Create creatives for promotion and marketing of content for various platforms.
14. You have a high level of ownership and exceptional follow-through. 
15. You’re interested in startups & want to experience high growth environment
16. You have very good presentation, communication and reporting skills
17. You are proficient in video editing software such as Premier Pro, After Effects (imp), and Illustrator/Figma

You will work alongside a mission-driven team of growth marketers, designers, engineers & product managers.

Urgently Hiring for Junior IOS developer(swift) for our IT company Logical Softtech, Indore(M.P)

Experience : minimum 6 Months experienced

Job Location : Indore(M.P) only

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Responsibilities :-

1) Must have expertise in swift language for IOS ap development with json api parsing.

2) Must have done some IOS app with latest (xcode) swift technology

3)Must be expert in design and development on xcode( swift)

• Strong communication abilities
• Exceptional communication and the capacity to switch up speaking approach
• The capacity to adjust to challenging circumstances
• The capacity to adjust to challenging circumstances
• Having a firm understanding of the products or services the business provides
• Ability to listen and solve problems
• Ability to cope with rejection while remaining calm
• Outstanding capacity to manage conflicts and address grievances during negotiations

Founded by an IIT alum and Investment Banker, Pepkidz Learning is an Ed-Tech platform for imparting essential skills like E.Q. (emotional quotient) and Personality development to enable students to fuel their success and make them realize their full potential. We are a team of 30 and rapidly expanding with multiple roles open for hire. 

We’re looking for a creative, multi-disciplinary, and high-producing Graphic Designer to join PepKidz’s growing Team. This role will start out as work-from-home and then be based out of our office in Bangalore, India (post-restrictions). You’ll use your experience to create visually appealing designs that span multiple mediums. Primarily focused on creating the brand guidelines, establishing the brand aesthetic, building and managing a team, this role requires a self-starter who understands the scope of working in an early-stage startup and will also ensure a unified output from the whole team. This role spans marketing and curriculum.  

As someone who is joining to lead the design team of an early-stage startup, you will have the reign and freedom to scale and build your team as you see fit. With a rapidly growing company and team, you will evolve as a leader and will get an opportunity to work with people at the top of their fields.

• Create compelling graphics that follow PepKidz’s brand guidelines for traditional and digital mediums, including but not limited to, PepKidz’s curriculum, websites, social media channels, email campaigns, marketing programs, knowledgebase, training platform, presentations, videos, print material, and events

• Hire, Manage and scale the design team under your guidance and ensure the brand’s aesthetic is followed and maintained throughout different channels

• Respond quickly and work efficiently to manage incoming day-to-day graphic requests to support marketing programs including small illustrations, email headers, email body graphics, social media posts, WhatsApp posts, blog headers, handouts/flyers, print work, etc.

• Work with other Designers to ensure the PepKidz’s brand is consistently represented across all designs

• Utilize strong communication skills to engage with cross-functional team members to effectively collaborate and solicit feedback

• Incorporate constructive feedback from stakeholders into designs

• Apply industry best practices and stay on-top-of trends to keep the brand fresh and forward-facing

• 6+ years of design experience in a fast-paced environment of a startup, specifically Ed-Tech will be preferred

• A college degree or  diploma in graphic design, integrated marketing communications, or a related field

• Strong understanding of design principles and marketing design fundamentals

• Proficient in a Mac/Windows environment with advanced experience using the Adobe Creative Suite/Cloud including Illustrator, InDesign, and Photoshop

• 2-D Animation experience

• Extensive experience creating graphics for social media

• Strong illustration background with demonstrated examples. 2D Animation.

• Experience in EdTech/Consumer-facing startups

• Candidates must provide a portfolio that showcases their best work

• Show us how you can adapt your illustration style by creating an Instagram post if you qualify for the first round

You have 5 years or more of Backend end development experience with expertise in designing and implementing high-performance applications.

Worked with and built high-performance products using Node Js/GoLang/ Python and have seen the product evolution cycle from PoC to Production

You have a deep understanding of design principles and can rightly judge/implement solutions to complex problems

You are capable of writing high-quality code that conforms to the standards and best practices in a particular language/framework.

You have experience building a product using a mainstream library or framework.

You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production environment, and finally monitoring.

Previous work experience in product-based startups

Experience building for products that have scaled and have seen the product evolution

React Native Application Developer

Job Description

•       As a React Native Developer, your responsibility will include creating a suite of applications and improving the functions of applications in development.
•       Experience in building a React or Native mobile app with traffic at scale
•       Ability to architect, refractor and debug an app without disrupting users
•       Proficient with mobile application life cycles
•       Should have multiple apps deployed to the App Store, Google Play Store and deep knowledge of the distribution processes
•       Understanding of unit and functional testing best practices.
•       Should be able to dive into the source code of front end libraries to debug, patch and extend them when necessary
•       Can take a defined software design and turn it into code.
•       Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g., lazy loading assets, using CDNs, caching, compression, etc.).
•       Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model. Exp with integrated JSON is a must.
•       Thorough understanding of React Native and its core Principles. Hands-on experience on React Native Framework at least 2 Years.

What you will do

•       Working collaboratively in building products and services.
•       Designing mobile-based features, impacting Customer's Digital Experience
•       Taking ownership of the entire software development lifecycle for mobile application
•       Collaborating with cross-functional teams to define design and add new features
•       Ensuring the performance, quality and responsiveness of the applications.
•       Understanding end-user requirements and use cases and translating them into a pragmatic and effective technical solution

Required Candidate profile

•       Capability to perform both independently and in a team
•       Ideal Candidate - Must be open to work on new technologies, versatile and capable of accepting new challenges.
•       Good Knowledge of HTML5, CSS

Job Description

Experience : 10+ Years

Location : Pune

Job Requirements:

• Minimum of 10+ years of experience with a proven record of increased responsibility
• Hands on experience in design, development and managing Big Data, Cloud, Data warehousing
• and Business Intelligence projects
• Experience of managing projects in Big Data, Cloud, Data warehousing, Business Intelligence
• Using open source or top of the line tools and technologies
• Good knowledge of Dimensional Modeling
• Experience of working with any ETL and BI Reporting tools
• Experience of managing medium to large projects, preferably on Big Data
• Proven experience in project planning, estimation, execution and implementation of medium to
• large projects
• Should be able to effectively communicate in English
• Strong management and leadership skills, with proven ability to develop and manage client
• relationships
• Proven problem-solving skills from both technical and managerial perspectives
• Attention to detail and a commitment to excellence and high standards
• Excellent interpersonal and communication skills, both verbal and written
• Position is remote with occasional travel to other offices, client sites, conventions, training
• locations, etc.
• Bachelor’s degree in Computer Science, Business\Economics, or a related field or demonstrated,
• equivalent/practical knowledge or experience

Job Responsibilities:

• Day to day project management, scrum and agile management including project planning, delivery
• and execution of Big Data and
• Primary Point of contact for customer related to all project engagements, delivery and project
• escalations
• Design right architecture and technology stack depending on business requirement on Cloud / Big
• Data and BI related technologies both some on-premise and on cloud
• Liaise with key stakeholders to define the Cloud / Big data solutions roadmap, prioritize the
• deliverables
• Responsible for end to end project delivery of Cloud / Big Data Solutions from project estimations,
• project planning, resourcing and monitoring perspective
• Drive and participate in requirements gathering workshops, estimation discussions, design
• meetings and status review meetings
• Support & assist the team in resolving issues during testing and when the system is in production
• Involved in the full customer lifecycle with a goal to make customers successful and increase
• revenue and retention
• Interface with the offshore engineering team to solve customer issues
• Develop programs that meet customer needs with respect to functionality, performance,
• scalability, reliability, schedule, principles and recognized industry standards
• Requirement analysis and documentation
• Manage day-to-day operational aspects of a project and scope
• Prepare for engagement reviews and quality assurance procedures
• Visit and/or host clients to strengthen business relationships