Customer Support Engineer

Role Description

This is a full-time on-site role for a Sales and Marketing Specialist located in Greater Bengaluru Area. The Sales and Marketing Specialist will be responsible for day-to-day tasks such as communicating with customers, providing excellent customer service, making sales, and conducting training sessions. They will also be responsible for sales management.

Qualifications

• Excellent communication and customer service skills
• Proven sales experience
• Experience in conducting training sessions
• Good sales management skills
• Ability to work independently and in a team environment
• Bachelor's degree in Business, Marketing or related field
• Experience in the sustainability or health industry would be a plus
• Experience in Arts and Crafts selling/marketing is highly preferred

Role & Responsibility

• Experience in 3D-Modeling, Autodesk 3D-Studio Max, texturing, lighting, and Architectural Visualization.
• Ability to light characters and environments, interior and exterior, different times of day
• Add the lighting that creates atmosphere, increasing realism, tone and depth in a scene and clarifying location, weather and time of day.
• Experience in using V-ray lighting and rendering settings
• Experience in creating photo realistic output for renderings.

Qualification

• Any bachelor's degree
• Ambitious individual with a desire to excel.
• Work closely as a team player within the modelling team.
• Excellent knowledge to understand the requirement of lighting as per the Shots.
• Should have good understanding of color, contrast, detail, and good lighting principles when creating materials and lighting.
• Should be committed towards work and targets should be achieved on time.
• Effective time management and organizational skills
• Excellent eye for detail & creative thinking.
• Ability to work on multiple projects.
• Stay updated with latest software trends in market.
• Knowledge of architectural terminology and products is a must.

Benefits

• Salary benefits based on your experience & skills
• Opportunity to grow within organization
• Well trained and skilled team to work with
• Paid leaves and paid sick leaves benefit
• We work for 9:00 AM to 6:00 PM shift
• Monday to Friday with alternate Saturday working

Role – Business Development Executive (F/M/X)

Experience – 3+ Years

Position - Work from Office

About Us

Join a team that wants to make the impossible possible

• We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction.
• Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
• We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
• As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
• Joining Vitec means becoming a member of the family and making the impossible possible every day.

About You

As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!

What do you need to bring?

• 3+ years of proven experience in the business development area.
• Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
• Strong knowledge of bidding platforms like Upwork and Fiverr.
• Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
• Strong communication and interpersonal skills for building meaningful relationships with clients.
• Strong customer service and sales skills for generating leads.
• Advanced presentation and persuasive skills.
• Advanced decision-making and problem-solving skills.
• Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
• Sharing knowledge with others and helping others to grow is a matter of course for you.
• Very good English skills in written and spoken.

A day in the life of our Business Development Executive

• Attracting new clients by innovating and overseeing the sales process for the business.
• Working with management to identify and manage company risks that might prevent growth.
• Identifying and researching opportunities that come up in new and existing markets.
• Preparing and delivering pitches and presentations to potential new clients.
• Communicating with clients to understand their needs and offer solutions to their problems.
• Building high-level technical concepts together with the team to create meaningful proposals.
• Creating positive, long-lasting relationships with current and potential clients.
• Ensuring excellent customer service through regular client follow-up
• Translating proposals into ready-to-sign contracts
• Owning the sales lifecycle from prospecting to implementation
• Managing virtual and in-person sales meetings

 Job Description for Sales Representative.

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

Inside Sales Representative Responsibilities:

Communicating with customers, making outbound calls to potential customers, and following up on leads.

Understanding customers' needs and identifying sales opportunities.

Answering potential customers' questions and sending additional information per email.

Keeping up with product and service information and updates.

Creating and maintaining a database of current and potential customers.

Explaining and demonstrating features of products and services.

Staying informed about competing products and services.

Upselling products and services.

Researching and qualifying new leads.

Closing sales and achieving sales targets

You will be responsible for architecting and developing features on the application end to end. You will work closely with the Product Managers and the Technical architect to develop high-quality, resilient, and highly performant applications.

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of them. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, and AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

‍

You will closely work with the engineering team and support the Product Team of Plum.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at this company

It  is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Company offers a suite of three products - Plum, Empuls, and Compass. works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, It  is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Develop and manage apps on React Native platform
• Analyse, code, debug, test, document & deploy applications
• Provide technical leadership and upgrade architecture design and solution to accommodate future expansion
• Ensure quality control processes are successfully employed.
• Experience in React-Native based app development is a must
• Experience in Mobile app development (Cross platform apps)
• Must have published at least 1 major React-Native app
• Knowledge of service workers implementation for Progressive Web Application (PWA)
• Demonstrated ability with HTML5, CSS3, Bootstrap, jQuery, and other JS frameworks React JS
• Development experience of UI (layouts, animations, etc.)
• Good understanding of Design and Architecture Patterns
• Understanding of iOS and Android Code signing process and deployment model
• Understanding of Unit Testing, Debugging Methodology used in React Native Apps
• Understanding on integration of native modules with React Native code
• Experience with caching and scaling techniques