Customer Support Engineer

About Monarch: 

At Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies. 

With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world. 

Job Description: 

This role requires you to be a tech-savvy contributor in translating customer needs and user requirements into an interactive web-based application. You must be a good problem solver, have keen attention to detail and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience.  

Work closely with product and engineering teams to create elegant, responsive and interactive interfaces.  

Handcraft UI/UX designs into prototypes  

Write reusable components and address performance issues of the product. 

Requirements: 

Bachelor Degree / Masters in Engineering (ECE or CSE preferred)  

A minimum of 3 years of relevant work experience as a Web, UI or Frontend Engineer 

Work experience in React JS / React TS and Data structure is a must. 

Sound knowledge in JavaScript, HTML and CSS,  

Working knowledge of Git: creating, merging branches, cherry-picking commits, examining the diff between two hashes. 

Be able to write clean and maintainable code with attention to performance 

Keen eye for design, and have experience of debugging using browser console. 

An ability to perform in a fast-paced environment and bring in optimal flow for rapidly changing design. 

AWS experience is a plus although not mandatory. 

What you will get: 

At Monarch Tractor, you’ll play a key role on a capable, dedicated, high-performing team of rock stars. Our compensation package includes a competitive salary, excellent health, dental and vision benefits, and company equity commensurate with the role you’ll play in our success.  

 Develops digital marketing strategies by studying economic indicators,

tracking changes in supply and demand, identifying customers and their

current and future needs, and monitoring competition.

 Plans and executes all web, SEO/SEM, database marketing, email, social

media, and display advertising campaigns.

 Designs, builds, and maintains our social media presence.

 Contributes to marketing effectiveness by identifying short-term and long-

range issues that must be addressed.

Responsibilities:

Develop new back-end features in one Python/Java/Go

Collaborate with key stakeholders across different stages of the SDLC

Deliver high quality code and lead validation of the developed features

Skills and Qualifications:

5+ years of working experience in backend software development

Bachelor’s degree in Computer Science

Solid foundation in data structures, algorithms and software design

Strong analytical and debugging skills

Proficiency in one of Python/Java/Go

Hands on experience on big-data technologies such as Apache Spark, Kafka, Cassandra etc

Familiarity with agile practices

About Araali:

Araali Networks is a SaaS based cybersecurity startup that has raised a total of $10M from well known investors like A Capital, Firebolt Ventures and SV Angels, and and through a strategic investment by a publicly traded security company.

The company is disrupting the cloud firewall market by auto-creating nano-perimeters around every cloud app. The Araali solution enables developers to focus on features and improves the security posture through simplification and automation. 

The security controls are embedded at the time of DevOps. The precision of Araali controls also helps with security operations where alerts are precise and intelligently routed to the right app team, making it actionable in real-time.

1)Working on Product content to make relatable posters.

2)Basic editing skills ( Adobe/Corel Draw/any other editing tool)

3)Engaging in editing the Brochures and other product related templates

4)Working on adding basic graphics and highlights.

5)Working closely with the brand marketing team to ideate on content and story telling.

6)Working on developing product content outlines and story boards

7)Creating unique, original and quality content.

8)Flexible and open to make changes.

9)Professional Approach to details, time and deadlines.

• Strong analytical skills -ability to turn business requirements into technical concepts and code
• Minimum 3 years of experience in React(at least 3 projects)and familiar with modern React (Hooks, Context API)
• At least one PWA project
• Deep knowledge of Typescript (at least 2 years)
• Excellent problem solving and communication skills
• Used to writing automated tests with tools like Jest & Cypress
• Working with a ticketing tool like Jira
• Experience with SCRUM/Agile Development
• Experiences with NodeJS is a plus
• Experiences with Monorepositorys and Nx is a plus

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
• Establish and maintain relationships with third parties/vendors.
• Seek opportunities for improvement and suggest new projects.

• Ensure availability of all the tools and resources before initiating a project.
• Prepare and maintain timelines for the effective tracking and completion of the project.
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
• Create and maintain comprehensive project documentation, plans and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• YEARS OF RELEVANT EXPERIENCE- 5+ Years of relevant experience managing Digital / IT Projects.
• EDUCATION AND CERTIFICATIONS** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.
• SOFTWARE AND APPLICATIONS- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Ability to manage multiple teams and projects simultaneously
• Excellent organization and time management skills
• Ability to meet targets and deadlines.
• Quick thinking, problem solving skills
• Detail-oriented
• Budget management
• Confident, pleasant personality, ambitious, self-motivated.

Senior Fullstack (MERN) Developer - Tribe

We’re looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform

• Quick Learner and good at problem solving
• 2 - 5 years of experience in developing backend and frontend applications
• Good understanding and strong in data structures and algorithms
• Design overall architecture of application including frontend and backend.
• Maintain quality and ensure responsiveness of applications.
• Developing front end website architecture.
• Developing back-end website applications including designing and developing APIs.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Staying abreast of developments in web applications and programming languages.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Understanding and implementation of security and data protection.
• Highly experienced with back-end programming languages (Ex: Python, Java, JavaScript etc)
• Proficient experience using (Ex: advanced JavaScript libraries and frameworks such as ReactJS, AngularJS etc.).
• Experience with cloud message APIs and usage of push notifications at large scale.
• Knowledge of code versioning tools such at Git
• Good to have experience in MERN

• Hands on Java experience with minimum 8 yrs. More experience is a plus but need to be hands on.
• Server side programming experience with technologies: Spring, Hibernate & Swing is a plus
• Good DB knowledge, hands on PL/SQL or T-SQL
• Experienced to work on Linux, git, IntelliJ, Eclipse
• Experience of designing and developing end-to-end solutions.