Customer Support Engineer

Job Location: Kharadi, Pune

Job Type: Full-Time

About Us:

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have 9 years of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide their operations and believe in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the "givers gain" philosophy and strive to provide value in order to seek value. We are committed to delivering top-notch solutions to our clients and are looking for a talented Web UI Developer to join our dynamic team.

Qualifications:

• Strong Experience in JavaScript and React
• Experience in building multi-tier SaaS applications with exposure to micro-services, caching, pub-sub, and messaging technologies
• Experience with design patterns
• Familiarity with UI components library (such as material-UI or Bootstrap) and RESTful APIs
• Experience with web frontend technologies such as HTML5, CSS3, LESS, Bootstrap
• A strong foundation in computer science, with competencies in data structures, algorithms, and software design
• Bachelor's / Master's Degree in CS
• Experience in GIT in mandatory
• Exposure to AWS, Docker, and CI/CD systems like Jenkins is a plus

Metalpace.com is seeking a talented UX Designer to join our team. As a UX Designer, you will be responsible for creating exceptional user experiences across all of our digital platforms. The ideal candidate has a strong background in user-centered design principles and methodologies, as well as a keen eye for detail.

Responsibilities:

• Work with cross-functional teams to understand business and user needs and create design solutions that are visually appealing and intuitive to use
• Develop and maintain wireframes, prototypes, and user flows that effectively communicate design concepts and solutions
• Conduct user research, testing, and analysis to inform design decisions and validate design solutions
• Collaborate with front-end developers and other stakeholders to ensure designs are implemented as intended
• Continuously monitor and iterate on the user experience to ensure it aligns with business objectives and user needs

Requirements:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), or related field
• 3+ years of experience in UX design for digital products
• Proficiency with design and prototyping tools such as Sketch, Figma, Adobe Creative Suite, InVision, etc.
• Strong portfolio showcasing previous UX design work with clear explanations of design decisions and outcomes
• Experience conducting user research, testing, and analysis
• Excellent communication skills and ability to work collaboratively with cross-functional teams

At Metalpace.com, we value diversity and are committed to creating an inclusive environment for all employees.

We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating exceptional user experiences and want to be part of a talented team, we encourage you to apply for this exciting opportunity.

We’re looking for an experienced software Tester (Manual and Automation) to work with Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill. 
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are super punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We have a flexible remote work policy in India.  Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

🧑‍💻 Responsibilities:

• Reviewing software requirements and preparing test scenarios.
• Executing tests on software usability.
• Analyzing test results on database impacts, errors or bugs, and usability.
• Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
• Interacting with clients to understand product requirements.
• Participating in design reviews and providing input on requirements, product design, and potential problems.
• Take full ownership of the module starting from architectural and design decisions to shipping.
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun. 

What are you going to do?

• Understand business use cases/user stores and develop test cases/scripts
• Perform manual QA testing including functional testing, regression testing, system testing, white box testing, and black box testing
• Participate in the review and analysis of business requirements, functional specifications and design documents
• Collaborate with project team members on development and customer needs
• Solid knowledge of QA testing methodologies, concepts, processes, and documentation
• Ability to automate at UI/API/Database level and apply the same in their testing
• Required knowledge of DB testing and  API testing with tools like Postman etc, along with performance testing.
• Solid experience working with web-based user interfaces, and mobile applications.
• Dedication to product excellence and software testing best practices
• Flexibility and adaptability to a rapidly changing environment
• Creatively think outside the box to identify potential problems, and increase coverage for testing framework

You Need To Have

• 3+ years of relevant software testing experience
• Good in Test Plan, Estimation techniques and testing methodologies.
• Good in Requirement understanding and preparing requirement traceability matrix
• API testing with Postman and other similar tools
• Good in Selenium Scripts and framework designing 
• Knowledge of scripting with any programming language is a plus.
• User interfaces testing, mobile applications testing of Android and iOS
• Load testing and performance testing with different tools like JMETER 
• Knowledge of API documentation tools like Swagger etc.
• Should have experience using ReAssured with Debugging skills
• Basic Security testing tools knowledge is an add-on.

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

Critical Primary Responsibilities:

• Work with business analysts/product managers to estimate and design effective, scalable and maintainable solutions that meet business initiatives and objectives
• Develop and design software/platform that meets business requirements and technical design
• Troubleshoot pre- and post-production implementations and Handle the team
• You will provide back-end functionality that can run smoothly from any device or browser type
• Propose new ideas when there is strong business value and stay up to date on the latest technology trends and techniques.

Critical Skills & Experiences:

• At least 9+ years of experience developing in Java technologies with equivalent experience in systems analysis, OO design, OO programming and debugging skills
• Deep Understanding of Web UI, HTML5, CSS, JavaScript, AJAX, jQuery
• Integration with 3^rd party API’s.
• ReactJS – Must (min 7 years exp ) with nodejs.
• At least 9 years of experience in Java Spring Boot Framework development
• 7 years of experience in any Cloud platform, preferably AWS.
• At least 7 years of web services and relational database experience (preferably Mysql)
• At least a year of Elastic search experience
• Experience developing RESTful web services (preferably micro services)
• Experience with UNIX/Linux command line and shell scripting
• Experience working in cross-functional Agile/Scrum teams
• Any level of experience with JIRA or any other issue tracking technology
• Experience with Java application profiling and profiling tools
• Bachelor’s degree or the above equivalent skills and years of experience
• Should be able to manage end-to-end single handedly with prior experience
• Full stack developer overall with at least 9yrs experience.

• 7+ years of full-time iOS engineering experience with strong expertise in React Native and deep understanding of iOS SDK.
• Proficient in object oriented programming, multithreading, networking, memory management and source control management (git).
• Strong focus on building high-quality mobile UI experiences. Passion about delivering software that delights our end users.
• Proficiency with UI/UX paradigms to build elegant user experiences.
• Experience working with product management and design teams.
• Strong written, verbal communication skills; ability to influence others within your team and outside your team.
• Experience in testing and deploying scalable mobile applications.
• Experience analyzing a feature in production using analytics and experiments.
• Attention to detail, particularly around software engineering fundamentals, testing methodologies and quality.

• Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. Should be able to adapt easily to meet the needs of our extensive growth and constantly evolving business environment.
• A great teammate: Believe that you can achieve more on a team - that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.
• Design and entrepreneurial acumen: Understand requirements and business use cases beyond the written word.

Key responsibilities: 

• 1-2 years experience in React-Native based app development
• 1-3 years experience in Mobile app development (React-Native + iOS)
• Hands on experience in Redux
• Knows how to embed React-Native in a native (iOS/Android) component and vice versa
• Strong hold on JS/ CSS fundamentals
• Development experience of UI (layouts, animations, etc.) 
• Experience of customizing libraries
• Good understanding of Design and Architecture Patterns 
• Strong focus on app performance

Must have:

• Experience in iOS development
• Willingness to learn and work in React Native 

Good to have:

• Experience in unit testing 

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

• Proficient with Swift, Xcode, and Cocoa Touch.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications

Your primary role will be to drive and grow our in-house software expertise. Working with a small software team in India and the UK, you will be responsible in understanding the requirements from various internal teams and taking ownership of software development, including backend database development and any front-end applications that will be developed in the future. Implementing AGILE methodologies, you will be responsible for delivering iterative results through regular sprints.

The software team manages a range of systems for the company, ranging from our client-facing applications to content delivery portals. You will be involved in all the projects and will contribute to developing, maintaining, and improving our systems. You will also be expected to keep on top of the latest developments in the software world and constantly check if we can make use of the latest technologies to deliver an even better user experience to both our internal and external clients. This role will suit someone who has extremely good technical skills but who is also ambitious to play a more strategic role in a growing company and build a strong team. The role may also require occasional travel to our UK headquarters and other offices around the world.

Essentials:

• Solid development skills and track-record of successful project delivery
• PHP and frameworks
• Database design and development
• SQL
• Open-source SQL databases, e.g. MySQL, MariaDB, PostgreSQL
• HTML
• CSS, Sass and frameworks
• JavaScript: ES5, ES6, Ajax, libraries, and frameworks like VueJs, ReactJs.
• Front-end tooling
• Accessibility and progressive enhancement
• Git and/or other version control systems
• Project management
• Excellent communication, leadership, and motivation skills
• Willing to take on new technical projects.
• Attention to detail.

Desirable skills and experience:

• Agile development experience or certification
• .Net Framework
• Data visualisation and tools
• js
• NoSQL technologies such as MongoDB
• Continuous integration and deployment
• Big data and analytics
• Web security and development practices
• Data scraping and parsing.
• Aptitude for statistical analysis