Customer Support Engineer at Unified e-commerce management platform · Remote only · 1 - 6 years · ₹10L - ₹12L / yr · Remote only · Posted 14 Oct 2021

Founded by IIT, Madras and Georgia Institute of Technology alumnus, this 9 year old company is fully remote with team members spread across India and the US. Over 27,000 merchants from around 100 countries are using its software to create optimized shopping experiences for their customers.
What you will do:
- Handling customer conversations through email and chat desk and especially in a global context
- Delivering a world-class experience and derive immense pride and satisfaction in helping people succeed
Desired Candidate Profile
What you need to have:- Familiarity with HTML and CSS
- Proficiency with web applications and technologies
- Excellent verbal and written communication skills

Similar jobs (10)
Profile : Java Developer
Experience : 3+ Years
Location : Pune (Viman Nagar)
Mode : 5 Days WFO
(Only immediate joiners & candidates serving notice period)
Roles :
- Java Application Developer
- Microservices Architect
- API Developer
- Code Reviewer
- Technical Problem Solver
- Database Integration Specialist
- Team Collaborator
Responsibilities :
- Design, develop, and maintain Java-based applications using Spring Boot
- Build and deploy microservices architecture following best practices
- Develop RESTful APIs and web services for integration
- Write clean, efficient, and well-documented code
- Implement design patterns for scalable solutions
- Work with databases (MySQL, PostgreSQL) for data management
- Perform comprehensive code reviews and testing
- Collaborate with cross-functional teams (Frontend, QA, DevOps)
- Participate in Agile/Scrum development processes
- Translate business requirements into technical solutions
- Troubleshoot and debug complex application issues
- Follow CI/CD practices for smooth deployment
- Monitor and optimize application performance
Roles and Responsibilities:
- Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#(.Net ),ASP.net ,MVC.
- Proficient in working with Microsoft SQL Server
- Strong logical, analytical, and problem-solving skills
- Strong background in building web applications
- Excellent communication skills
- Nice to have Angular.
Perks and Benefits
- Excellent Salary structure & Performance-based interim hikes.
- Corporate Group Medical Health Insurance for Employees.
- Employee friendly Corporate Work culture.
Knowledge of database languages such as SQL, NoSQL, AWS services, linux or Python
- Knowledge in PowerBI
- Good to have knowledge in Kibana (visualization) and Kibana Development tools
- Analytical and problem-solving skills
- Proficiency in Microsoft Excel
- Data visualization (simple aggregation-based charts to complex geo-based visualizations)
- Accuracy and excellent attention to detail
- Strong written/verbal communication skills
Qualifications and Experience
- 3+ years’ experience in Data Analysis or relevant working experience
UI Architect: UI Architect role will be part of e-Commerce Team building Single Page Application on React-Redux & NodeJS. This role will lead the team in Analysis, Application Architecture, Design, Integration, Testing, and Implementation of business and technical information technology solutions in using software development life cycle methodology. Responsibilities: Responsive UI / Front End Development using front technologies including ReactJS, Redux, AngularJS, JavaScript, JQuery, HTML5, CSS3 & Webpack Developing Singe Page Application (SPA) on ReactJS, Redux & NodeJS Deep knowledge of ReactJS practices and commonly used modules based on extensive work experience Communicating with external web services or integrations Cooperating with the back-end developer in the process of building the RESTful API/headless architecture Must have experience in front end optimizations including performance bottlenecks debugging and tuning Must have experience in using tools like web page test & chrome developer tools for synthetic testing Deep understanding of how a web request works end – end Ensuring high performance on mobile and web browser Follow and contribute to Agile/SCRUM activities (e.g. daily stand-ups, retrospectives, iteration planning, estimating/reporting, acceptance criteria definition, etc.) Train and mentor juniors / freshers on front end technologies Design and conceptualize any new front-end development
Qualification and Experience: Minimum 9 years of experience in UI Development and last 2 years into ReactJS development using Redux Hands on experience in Single Page Application (SPA) Development using latest JavaScript frameworks (React and similar) Awareness on what’s new in the frontend technology world Ability to multi-task Experience in e-Commerce & Banking domain candidate preferred Should have experience in Performance Monitoring tools Bachelor's and Master's (preferred) in Computer Science with Strong communication skills Behavioural Skills - Excellent Verbal/Written Communication skills in the English Language, Influence/Impact on decision making, Customer Orientation, Team Leading skills, Solution-oriented Leadership skills, Visionary mind-set Location: Mumbai / Bengaluru
For more information please visit the website - http://www.logixal.com
Following are the details
Details of the Opening
Role : .NET Developer
Skills : ASP.NET, MVC & SQL
Experience : 3 Plus Years
Location : Mumbai & Navi Mumbai
CTC : Open
Please note that the candidate with immediate - 15 Days notice period will be preferred.
To know more about us log on to http://www.kgisl.com" target="_blank">www.kgisl.com
Company Name: Utthunga Technologies Pvt Ltd
Role: Java Full Stack Developer
Work Location: Pune
About the company:
Utthunga, an ISO 9001:2015 company, offering niche technology services & solutions to Industrial Automation Solution providers, System Integrators, EPC & end users. We specialize in developing, refining & deploying automation needs for Factory, Process and Power & Utility sectors. We are members of OPC Foundation, Profibus International, FieldComm Group, FDT Group, ODVA, EtherCAT, IO Link, CLPA, IIC & an accredited Global FDT certification test center. We have expertise in Profibus DP/PA, Foundation Fieldbus, DeviceNet, HART, Wireless HART, ISA 100, Ethernet IP, EtherCAT, IO Link, CC-Link, ProfiNet, CAN, DNP3, BACnet, LonWorks, SNMP, DLMS, IEC61850, Modbus & others. For OEMs, we provide a complete range of product engineering & technology services.
Job Description
- Proficiency in JAVA
- Good knowledge of SPRINGBOOT Framework
- REST API
- Design Patterns in JAVA
- Problem Solving Skills
- Proficiency in Angular
- Knowledge of Behavior Driven Development (BDD)
- JUNIT Testing
- Database Knowledge (SQL, POSTGRE SQL)
- 5-10 years of experience
This new age venture has handled over 8,00,000 invoices, assisting over 5,000 suppliers through 10,000 investors in 36 locations across India. Backed by Sequoia Capital, Prime Venture Partners and Tiger Global Management this fintech startup helps in fast and secured transactions without the hassle of collaterals.
As a Affiliate Marketing Manager, you will be responsible for managing and optimizing company's affiliate and partnership marketing programs.
What you will do:
- Recruiting, managing and activating new affiliates and optimizing current affiliate marketing performance.
- Planning, booking, and managing promotional campaigns with potential partners, influencers, and media companies.
- Implementing initiatives that will generate user growth and positive sentiment for the business through social influencer channels and synergistic partnerships.
- Managing affiliate/partner requests and developing profitable marketing channel engagements.
- Vetting potential publishers and their sites to ensure they meet established criteria including brand alignment, content quality, promotional tactics, etc. and make recommendations accordingly.
- Analyzing and leveraging data-based insights on performance and competitive landscape to innovate offerings.
- Working cross-functionally to successfully implement new campaigns, materials, and content for Influencer/Partner/Affiliate marketing programs.
- Examining existing programs from a strategic standpoint; contributing new ideas about how to optimize initiatives.
- Optimizing marketing budgets and drive investment strategy within Affiliate and Partner/Influencer relationships
Desired Candidate Profile
What you need to have:
- 2+ years of Affiliate/Influencer/Partnership marketing experience in SaaS with at least 1 years focus on building and managing successful Affiliate/Influencer/ Partnership Marketing programs
- Full proficiency in working with known Affiliate Networks
- Strong experience with link tracking, conversion pixels/tags, sales validation, Google Analytics, and digital marketing attribution concepts
- Analytical mindset with a passion for data-based decision making with a strong test-and-learn mindset
- Passion for following rapidly evolving trends and determining new possible social marketing techniques to drive business
- Full proficiency in English. Written and spoken
- Familiarity with Indian B2B business.
Roles & Responsibilities:
- Creating and executing a strong performance marketing strategy & execution plan.
- Developing and managing digital prospecting and remarketing campaigns
- Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
- Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
- Identifying and testing new channels to continue to meet or exceed established critical metrics
- Working closely with the management to share funnel conversion improvement ideas, feedback & present results
Scope:
|
Research |
Competitor Research |
|
Trends - Voice SEO, Design Aesthetics |
|
|
Tools |
|
|
Website |
A/B Testing |
|
Website + Landing Page + CRO - Back-End - Analysis / Audit |
|
|
Social Media |
Existing Brand - Analysis / Audit |
|
Create Cohorts |
|
|
A/B Testing |
|
|
Optimizations |
Social Media CRM Integration |
|
Optimizing bottlenecks |
|
|
Email Marketing |
Email Marketing Audit + Tools Integration |
|
Email Marketing - Scheduling + Metrics + Optimization |
|
|
Performance Marketing |
Existing Brand - Ad Account Analysis / Audit |
|
Create Cohorts |
|
|
Create Platform-Cohort-Specific Funnels |
|
|
Platform-cohort-specific Detailed targeting for each creatives |
|
|
Run Performance Ads |
|
|
Strategize: Open-Ended, Retargeting, Look-Alike, Custom Audiences |
|
|
Strategize: Platforms-specific to the brands |
|
|
A/B testing |
|
|
Ensure client growth |
|
|
Client Interactions: Client Reports + Briefings |
|
|
Upskilling |
Complete Courses |
|
Create Concise Course Notes |
|
|
Create SOPs |
|
|
Reporting |
Daily, Weekly, Monthly MIS Report |
- Design and build advanced applications for the ios platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Requirements :
- Should have 3+ years of experience in working on ios apps
- BS/MS degree in Computer Science, Engineering or a related subject
- Proven ability to architect solutions from scratch as well as a jump in and refactor the existing code base
- Have an eye for elegant mobile UX and how the underlying architecture and design provides for it
- Solid understanding of the full mobile development life cycle.
- Start-up Experience will be an add-on
Skills : Swift, Room Database, RxSwift, SwiftUi, Google push notifications, APIs, and cloud messaging
Digital Aristotle is an emerging technology company, headquartered in Bangalore, India, leveraging the modern technologies of artificial intelligence, natural language processing, and machine learning to deliver meaningful insights from data, that can be customized to meet the personal needs of the individual. In other words, Digital Aristotle aims to compile the intelligence of an - Aristotle- and then clone it for individual use. Digital Aristotle can help you analyze data faster, more accurately, and relevant to your individual needs.
Website: http://www.digitalaristotle.ai/









