Customer Support Engineer

Location: PAN India

💼 Employment Type: Full-Time / Contract

👨‍💻 Experience: 3–6 Years

🔍 Job Overview

We are looking for a talented Automation Test Engineer with strong expertise in Python-based automation, Selenium, and API testing. The ideal candidate will be responsible for building scalable automation frameworks and ensuring high-quality delivery across applications and cloud environments.

🔑 Key Responsibilities

Develop and maintain automation scripts using Python, Selenium, TestNG / Pytest

Perform API testing for RESTful services

Work with AWS services like S3 & API Gateway (basic level)

Conduct database validations using SQL & NoSQL

Integrate automation with CI/CD pipelines (Jenkins, Docker)

Write and maintain test cases, reports, and documentation

Collaborate with cross-functional teams in Agile environments

Debug and resolve automation issues and defects

🛠 Required Skills

Strong experience in Selenium, TestNG / Pytest (Intermediate–Expert)

Proficiency in Python scripting

Experience in RESTful API testing

Knowledge of SQL & NoSQL databases

Hands-on experience with Git (Basic–Intermediate)

Experience with CI/CD tools (Jenkins, Docker)

Basic understanding of AWS (S3, API Gateway)

Scripting knowledge in Shell / Groovy

⭐ Good to Have

Experience in automation framework design

Exposure to cloud-based testing environments

Position Overview

Webtree Media Solutions stands out as a premier software development and digital marketing agency, boasting more than a decade of expertise in delivering cutting-edge solutions to a diverse clientele across the globe and supported by a team of over 40 highly committed professionals. We are looking for a talented SEO Analyst to join our team. As an SEO Analyst at Webtree Media Solutions, you will play a crucial role in optimizing our clients' online presence, ensuring that their digital assets rank prominently on search engines. You will work closely with our digital marketing team to execute strategies that enhance our clients' visibility and drive organic traffic to their websites.

Responsibilities:

1. Develop and implement comprehensive SEO strategies to increase organic search rankings, website traffic, and conversions.
2. Conduct in-depth keyword research and analysis to identify valuable opportunities for optimization using different tools
3. Perform on-page and off-page optimization activities, including content optimization, link building, and technical SEO enhancements.
4. Monitor website performance using tools such as Google Analytics and Google Search Console to identify areas for improvement.
5. Performing competitive analysis and identifying gaps in the content or areas of improvement in the web design
6. Conduct regular audits to ensure website compliance with search engine guidelines and recommend necessary changes
7. Collaborate with content creators to optimize website content, meta tags, headings, and other on-page elements.
8. Stay updated on industry trends, algorithm changes, and emerging SEO techniques to ensure best practices are followed.
9. Analyze website data to identify patterns, trends, and areas for improvement, and provide actionable recommendations.
10. Track and report on key performance indicators (KPIs) such as organic traffic, keyword rankings, and conversion rates
11. Update older content and add effective calls to action (CTAs) to improve user engagement
12. Report on performance metrics comparing them to our SEO goals and benchmarking data
13. Work closely with cross-functional teams, including marketing, web development, and content teams, to align SEO efforts with overall business objectives.

Requirements and skills

1. Minimum of 2 years of proven work experience as an SEO Analyst or similar role
2. In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
3. Familiarity with keyword research tools, web analytics tools, and SEO software.
4. Strong analytical skills with the ability to analyze data, draw insights, and make data-driven recommendations.
5. Excellent understanding of on-page and off-page SEO factors and optimization strategies.
6. Strong communication and collaboration skills to work effectively with cross-functional teams.
7. Attention to detail and the ability to multitask and prioritize tasks in a fast-paced environment.
8. Bachelor's degree in marketing, business, or a related field is preferred.

Position Type: Full Time

Location: Hitech City, Hyderabad

Required Skills :

- Should have 3-8 years in .Net programming using .Net MVC or .Net Core.

- Must have hands-on experience with C# programming including .NET Framework, ASP.NET, and ADO.NET.

- Strong OOPS concepts and Unit Testing experience is a must.

- Experience on React.js is added advantage.

• Excellent knowledge in one or more of Python/NodeJS REST Frameworks 
• Hands on experience in system architecture and data modelling. Experience with databases like MySQL, Postgres, MongoDB.
• Devops capabilities - with good understanding of deployments and cloud infrastructure. In depth knowledge of container architecture using Docker is must. 
• Scaled systems using RabbitMQ/ Redis /Celery/ Kafka

Candidate should be Graduate 

Salary: Up to 3.50 LPA

Venue: C-95, First Floor, Noida Sec-2, Nearest Metro Station- Noida sec-15



Job Description

- Required minimum experience of 2 year as Team Leader in Sales and Tele-calling 

- Handle outbound calls 

- Team Handling 

- Knowledge of Sales 

- Knowledge of Loan Process (specifically Personal Loan)

- Good Communication skills 

- Good in Convincing part 

- Insight sales 

CarEasy.in Transforming Automobile Service Industry into Digital by Offering cutting edge solutions (http://www.careasy.in" target="_blank">www.careasy.in )

CarEasy- One stop solution for all your vehicle needs with On-demand pick and drop service. We are also into the washing & sanitization of the vehicle for B2C & B2B customers.

We are looking for an organized, efficient Inside Sales Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Client Services Specialist or the Inside Sales Specialist is essential in supporting and maintaining an ongoing relationship with existing clients. This, in turn, allows Client Services to retain clients and maintain strong references and to increase new revenue opportunities. By employing excellent relationship management skills, the Client Services Support Specialist will ensure optimal client satisfaction, providing an important balance within organization.

Roles & Responsibility: -

• Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business.
• Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Close sales and achieve monthly quotas through the cold calls.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and a lead conversion leads.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments and complaints.

Qualifications & Skills: -

• Bachelor’s degree or equivalent.
• The ideal candidate will possess a quantifiable record of success with a demonstrated ability to meet and exceed goals.
• 0 to 3 years of direct work experience as an inside sales representative preferably in automotive/automobile or BPO industry
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.

Detailed Job Description / Essential Duties and Responsibilities:

The role requires deep expertise in delivering modern web application solutions on the Open Source Tech platform, as well as ability to communicate how these solutions drive business value. Detailed responsibilities include -

• Lead Engineering team and ensure customer requirements and needs across the current and future targeted segments are met.
• Work with Product Owner / US counter parts / SME’s to understand the requirements and prioritize development efforts.
• Work in capacity of Scrum Master role and manage development through Agile - Scrum framework. Activities include Sprint planning, Preside Scrum meetings, Sprint Retrospective, Publish reports, etc.
• Responsible for creating User stories, Epics in Project management tool based on the requirements received from various stakeholders including clients.
• Manage all aspects of engineering operations including Product Design, Development, Testing and Deployment.
• Architect the applications / providing recommendations to choose the right technologies for the products to be built.
• Manage Operational efforts for the contracted clients and ensure the SLA’s with required quality are met.
• Manage Product support team and ensure the SLA’s for response and resolutions are provided to client that meets or exceeds the customer’s expectations.
• Build / Guide Developers in building Full-Stack Web applications at Internet scale.
• Code Review and provide feedback to ensure timely delivery with required quality.
• Programming in MEAN stack or similar open source technologies and framework
• Data Modelling using NoSQL and Relational Database management Systems
• UI / UX Design and Implementation
• Web Development with BootStrap, Angular Material, and other libraries
• Develop Data / File parsing programs using Python or other programming languages
• Create methods and algorithms for data analysis and optimization
• Develop curriculum for talent development, Knowledge Sharing, etc.
• Establish and maintain cooperative working relationships with all stakeholders involved.
• Willing, capable and excited to roll up the sleeves to code when needed.
• Having exceptional expertise in one of the following areas –
  • Backend / Front end Web Application Framework
  • Serverless Architecture
  • Micro Services Platforms
  • AWS Services