Customer Support Associate

Key Responsibilities:

SEO (Search Engine Optimization):

o Perform keyword research and assist in content optimization (on-page SEO)

o Support off-page SEO efforts including link-building and outreach

o Monitor search rankings and performance using SEO tools

• Performance Marketing:

o Assist in managing and optimizing Google Ads and Meta (Facebook/Instagram) campaigns

o Track performance metrics (CTR, CPC, ROI) and suggest improvements

• Social Media Management:

o Create and schedule content for platforms like Instagram, Pinterest, and YouTube

o Help grow community engagement and follower base

o Track analytics and report on social media performance

• Reporting:

o Use tools like Google Analytics, Google Search Console, and Meta Ads Manager to generate weekly reports

o Analyze traffic sources and campaign impact

What We’re Looking For:

• Bachelor’s degree in Marketing, Communications, or any related field

• Strong interest in digital marketing and online growth strategies

• Basic understanding of SEO, Google Ads, Facebook Ads is a plus

• Eagerness to learn and work in a fast-paced team environment 

Job Title: Test Automation Engineer Location: Bangalore Experience: 6+ years Immediate Joiners are Preferred. We're building systems where correctness, performance, and reliability are non-negotiable. We need an engineer who treats testing as a first-class discipline - not a checklist activity. About the role: ● This is not a test-case writing role. You'll own the entire approach to testing — architecture, tooling, and outcomes. ● You'll work across backend-heavy, distributed systems where failures are nuanced and the stakes are real. ● You'll have direct access to leadership, no layers, and genuine influence over engineering quality standards. What we're looking for: ● Ownership mindset.You own outcomes, not just test cases. You identify gaps without being asked. ● Engineering depth.You design test systems, not just scripts. You think in architectures. ● Systems intuition.You understand how distributed systems fail at scale — not just on the happy path. ● Observability fluency.You're comfortable with logs, metrics, and tracing to debug failures in production-like environments. ● Self-direction.You figure things out and move. You don't wait for instructions. ● AI-augmented workflow.You use AI tools intelligently to accelerate your work — not as a substitute for thinking What you'll work on: ● End-to-end test automation for backend-heavy, distributed systems ● Building test frameworks for APIs, microservices, and event-driven architectures ● Load testing, failure scenario simulation, and edge-case validation ● Deep CI/CD pipeline integration — testing as a continuous engineering activity ● Kernel, firmware, and hardware-level validation(advantageous, not required) Tech Stack & Expectations: ● Languages: Python / Go (or strong scripting expertise) ● Frameworks: PyTest, custom frameworks, or similar ● Infrastructure: Docker, Kubernetes ● Systems: Distributed systems, APIs, async/event-driven architectures ● Databases: PostgreSQL, Redis ● Messaging: Kafka, NATS, RabbitMQ ● Observability: Logging, metrics, tracing ● Bonus: Experience with kernel-level or firmware-level testing What you will get: ● Full ownership over how testing is designed and implemented — your decisions stick ● Hard, interesting problems on systems where quality genuinely matters ● Direct access to leadership with no bureaucratic layers ● Early-stage influence — your work defines engineering quality standards here ● Compensation calibrated to your level of expertise 

Company Description

ExpertusONE is the zero-compromises enterprise learning platform trusted by global leaders like Siemens, Hitachi, and ABB. The platform blends elegant design, intuitive functionality, and mobile-anywhere solutions to meet diverse learning, training, and skills development needs. It interoperates seamlessly with applications like Salesforce, Slack, and Microsoft Teams, enhancing the learning experience with personalized content and interactive modules.

Role Description

As a B2B SaaS Product Manager, you will play a pivotal role in defining and driving the success of our business-to-business (B2B) software-as-a-service (SaaS) products. You will be responsible for overseeing the entire product lifecycle, from concept to launch. Your primary focus will be on understanding market needs, defining product strategies, and collaborating with cross-functional teams to deliver innovative solutions that meet our customers' requirements to drive revenue growth.

• Proven experience as a Product Manager in the B2B SaaS industry with deep understanding of content player technology, user experience, and market trends.
• Familiarity with agile development methodologies.
• A deep understanding of B2B customer needs and market dynamics ensuring that our content delivery solutions meet the highest standards of quality and performance.
• Experience with project management and product management tools.
• Strong analytical skills and the ability to make data-driven decisions.
• Excellent communication and interpersonal skills.

Key Responsibilities:

• Ability to work within a fast-paced team with high proficiency in writing clean, well-structured Product Specification Documents
• Identify opportunities for product improvements and optimizations based on data-driven insights.
• Collaborate with UX/UI designers to ensure the product provides an exceptional user experience and aligns with brand guidelines.
• Continuously monitor industry developments, competitive landscapes, and customer feedback to refine the product roadmap.
• Conduct market research to identify customer needs, pain points, and emerging opportunities.
• Gather and analyze customer feedback, user data, and market trends to inform product decisions.
• Develop a clear and compelling product vision and strategy aligned with the company's goals and market trends.
• Define clear product requirements, user stories, and use cases to guide development teams.
• Create and prioritize the product roadmap based on strategic objectives, customer requirements, and business priorities.
• Manage the product development process from concept to launch, ensuring timely delivery of high-quality software.
• Facilitate communication and collaboration between different departments to achieve product goals.
• Monitor product performance metrics, including user adoption, retention, and revenue.

If you're passionate about building world-class B2B SaaS products that transform enterprise learning experiences, we’d love to hear from you.

Connect with me on LinkedIn to apply - www.linkedin.com/in/swetha-vijayakumar-b1333022a

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
 

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

• Own the month on month GMV growth for your portfolio of large B2B customers end to end
• Spearhead acquisition and addition of enterprise level educators to your portfolio end to end
• Ensure top-line & bottom-line target completions for your category
• Develop an understanding of the consumer inside-out, build data-driven insights, and translate them into lucrative business growth opportunities for our clients
• Work as a consultant to your client base, actively advising on Marketing/Content/Pricing/Product strategies for customers’ revenue growth
• Collaborate with the marketing team to launch new initiatives followed by a regular tracking on their effectiveness
• Plan and implement growth programs within cohorts and proactively monitor progress, resolve issues and initiate appropriate corrective measures

• Bring your A-game: Have strong business acumen and problem-solving aptitude with a knack for finding innovative solutions to business problems
• Are a born leader: Can rally teams towards a common goal & troubleshoot to remove blockers for other team members
• Always go for gold: Get charged by high-performance environments, have aggression to win through hard and smart work, without compromising on ethics
• Are a social butterfly: Have excellent communication and interpersonal skills as well as have worked with different teams/stakeholders and built strong customer relations 
• Improvise and innovate: Think quick on your feet and have extreme ownership of problems faced by your client

Work experience with high growth start-ups for a year or longer is a plus!

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤ 

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

Lead Developer (Kochin)

Opportunity in this role / Why should you work with us?

- You are your own master. We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt

- Work with one of India's leading foodtech unicorn company

- ESOPs in the company

Requirements

- Strong coding and problem-solving skills

- 6-10years of industry experience

- Bachelors and/or master’s degree, preferably in CS, or equivalent experience

- A full-stack generalist with experience in both front-end and back-end technologies

- Experience in Java.

- Experience in JavaScript frameworks like Angular, React, NodeJS or Kotlin

- Ability to write MySQL queries across tables

- Good architecture and system design skills

Roles and Responsibilities

Passion for delivering products end-to-end, from ideation to implementation

Good knowledge of data structures and their use cases (Map, List, Tuple, Object, Interface)

Ability to write using python, perl, bash or node.js to quickly do a PoC

Knowledge of encapsulation/inheritance

Basic knowledge of CSS and principle behind it and its use in javascript or jquery

Candidates willing to relocate to Middle East would be preferred

responsibilities

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for AngularJS projects.
• Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center. 
• Ensuring high performance

requirements

• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex AngularJS applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Benefits:

• 5 days working
• Paid Overtime 
• Paid Leave
• Employee referral scheme
• Team exposure
• Short term growth
• Playing Zone
• Training sessions for all departments

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore.  ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the programme and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. 

We believe in a healthy and growing working culture that you would love to be a part of. 

Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities : 

• Create data visualization tools, libraries, and reusable code for prospects
• Integrate designs and wireframes within the application code
• Leverage the inbuilt React toolkit for creating frontend features
• Monitor interaction of users and convert them into insightful information
• Write application interface code with JavaScript
• Enhance application performance with constant monitoring
• Good understanding of CSS libraries, GIT, Sigma, Adobe XD etc.
• Constant interaction with other developer teams and design teams to discuss UI ideas.

Requirements :

• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms and JSX.
• Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc.
• Preceding experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries.
• Willingness to learn modern-day tools and processes.
• Good problem-solving, troubleshooting skills.
• Creativity and accountability.

Job title: Front End Senior Developer 

Job description 

Roles and Responsibilities 

1.Collaborate with cross-functional teams to define, design, and push new front-end solutions. 

2.Translate UI/UX design wireframes to actual code that will produce visual elements of the application. 

3.Unit-testing code for robustness, including edge cases, usability, and general reliability. 

4.Create and be accountable for user interaction models, workflows, information architecture, prototypes, and guidelines for user interfaces. 

5.Designing and building responsive web applications. 

6.Provide technical leadership towards new UI architectures. 

7.Continuously discovering, evaluating, and implementing new technologies to maximize development efficiency. 

Requirements: 

1. 4+ years of Frontend development experience 

2.Experience in ReactJS, Redux and component based design 

3.Experience in HTML5/CSS3, SASS or LESS 

4.Experience in Mobile web Specific Technologies Like PWA, Service Workers. 

5.Experience in Unit testing and Flow testing using Jasmine/Karma, Jest Framework 

6.Knowledge of front-end build tools and frameworks. Webpack and Babel. 

7.Experience in TDD (test-driven development)] 

8.Experience of developing and consuming RESTful web services 

9.Proficient understanding of web Markup. 

10.Good knowledge of caching and memory management for UI applications 

11.Should have executed a production level end to end UI application