Customer Support Associate

Bachelor's degree or masters 

0 - 5 years IT industry related business development experience

Strong communication and interpersonal skills

Proven knowledge and execution of successful development strategies

Focused and goal-oriented

Preferring Candidates from Surat.

Job role

The ideal candidate will lead initiatives to generate and engage with business leads to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. 

Responsibilities

Candidate should have experience in Sales / BDE experience in the Software Development Company

Generating business through online freelancing portals like Upwork, GURU, Freelancer, etc.

Candidate should know how to generate business through Social Networking sites like Facebook, Linked In etc.

Must Exp. with bidding sites like Up work, Guru, Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.

Must be able to make proposals and replies to the leads.

Must understand the running website /application development and must be able to explain those to the clients.

Must have good Marketing skills, Expert in Social Media, Work individually & within the team.

Market research about the client to be targeted.

Must have Experience with #UPWORK, #GURU, #FIVER bidding portals.

Must have expertise on LinkedIn, Sales navigator knowledge.

Strong Communication, Presentation Skills.

Convincing, Negotiation skills.

Must have knowledge into Lead Generation and closure.

Must have experience with Client Communication and Team handling.

Expertise on writing Business Proposals will be plus point.

Project Management Skills.

The Company:

We are a growing EV infrastructure startup with offices in IIT-Madras Research Park and Noida.

Sonik Mobility is a brand of our company Azhar Engineering incubated at IIT-Madras Research Park, which is primarily focused on developing and deploying smartest, lOT enabled and the most user-friendly EV charging stations and semi-autonomous battery swap stations in India ranging from 3.3 kW to 22 kw.

We are a company founded by two graduates and friends namely Mohammad Safa Azhar and Preak Gupta from The Pennsylvania State University, USA and are the only company providing the dual solution of charging and semi-autonomous battery swapping stations under one roof.

Our ideal candidate for this position must have a penchant to learn new things and above all must have a passion to change the status quo of EV charging infrastructure in India.

We believe that charging your EV should be as easy as refueling your ice vehicle if not easier.

The Position: We're looking for a Software Engineer/ Full Stack Developer to work on our application and integration with third party APIs.

Objectives:

We are looking for a Software Engineer/Back-end Developer to work on our cloud-hosted application & integrate with 3rd party APIs. This will include the following:

• Maintain and keep up-to-date our cloud-hosted application
• Collaborate with the rest of the team to ensure applications align with organizational goals.
• Oversee the performance of the application to ensure they're always running properly.

• Improve our overall application process and continuously find ways to advance our company vision.

Responsibilities: As a software engineer/ Back-end developer, these will be some of your responsibilities

• Work closely with our hardware integration team to integrate the application with our hardware.
• Ensure the application is hosted and fully functional on cloud (AWS).
• Work closely with NPCI for integration into our system via APIs.
• Carry out regular security and performance checks
• Assesses feasibility of design and project parameters within time and cost constraints.

Requirements:

• B-Tech/M-Tech in Computer Science/Electronics/Engineering
• Proven experience of 2-3 vears (professional or otherwise)
• Strong knowledge of programming languages such PHP, Python, C, or C++.
• Knowledge of API integrations with 3rd party applications/hardware
• Knowledge of software and hardware integration
• Experience with hosting applications on cloud (AWS or Azure)
• Working knowledge of software development tools and technologies
• Desired skills:
• Experience with Battery Management systems
• Experience with CAN
• Knowledge of OCPP protocol
• AWS experience preferred
• Strong communication and teamwork skills
• Contribute individually to product solution development.

Our company is looking for a content writer to join our Marketing team. The content writer should be able to write independently to create content for blogs, articles, emails, social media, and the company website.

The content writer's responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types, and proofreading articles before publication.

Ultimately, the writer will deliver quality writing pieces that appeal to our audiences, attract customers, and boost brand awareness.

Responsibilities:

- Research, outline, produce content, proof, and publish digital content

- Optimize content according to SEO

- Regularly produce various content types, including email, social media posts, blogs, etc.

Skills & Experience:

- Knowledge of SEO writing, and social media marketing.

- Regularly produce various content types, including email, social media posts, blogs, and white papers.

- Review/Edit content produced by other members of the team.

- Excellent writing skills, as well as the ability to communicate and collaborate effectively

- Minimum experience - 1 year

• Conceive and implement concepts, guidelines and strategies in various creative projects and oversee them to completion
• Collaborate with account executives to obtain knowledge of the clients’ requirements
• Direct and motivate teams of art directors, illustrators, copywriters etc. to help them use their talents effectively
• Lead brainstorming/creative sessions to generate ideas
• Write and design unique and well-crafted copy that meet clients’ needs as well as our own
• Revise content and presentations, approve/reject ideas, provide feedback to the team
• Train and guide subordinates into accomplished professionals
• Monitor results of team efforts and propose actions for the future

Job Description

Cyber Threat Intelligence & Threat Hunting - Subject Matter Expert (B3-2)

Responsibilities:

Perform threat research, create actionable threat advisories, and derive hunting queries based on the evolving threat vectors.

Understand APT groups, Conduct deep dive technical analysis of cyber-attack tools, tactics, and procedures. Create hypothesis and perform active threat hunting.

Minimum Requirements:

10+ years of overall experience, 7+ years of experience in cyber threat intelligence, malware analysis (Reverse engineering)

Hands-on experience with writing threat hunting hypothesis & active threat hunting

Experience with YARA rule and OpenIOC signature creation.

Experience with multi-tiered mission-critical systems.

Experience in opensource sandbox and honeypots.

Preferred Certification

GIAC Cyber Threat Intelligence (GCTI)

C| TIA (Certified Threat Intelligence Analyst)

CCTIA by the NICCS

Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Launched in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill. 
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are super punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We have a flexible remote work policy in India.  Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.

• Research Travel & Hospitality industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Coordinate with marketing and design teams to illustrate articles
• Conduct extensive keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed depending on segment demand and change in keywords
• Streamline and manage content calendar
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun. 

• 2 to 4 years of relevant work experience. Experience in travel industry will be a BONUS
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• Attention to detail
• You are open to learning new stuff and avoid internal politics.(super important).
• You are humble, kind, and are open to feedback.(super duper important).

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

Yes, we do have a process, and it’s simple.

• Step 1: You apply for the job.
• Step 2: Quick intro call with the founders.
• Step 3: Solve an assignment.
• Step 4: A round where we evaluate your assignment along with you.
• Step 5: One round of interviews to gauge if you are a good culture fit.
• Step 6: Job Offer (contingent on the above steps).
• Step 7: Welcome to the Quoality! 🙂

• Design and develop new user-facing features using React adhering to best coding practices and standards
• Translating designs and wireframes into high-quality code and building reusable components and front-end libraries for future use
• Consistently follows and promotes SDLC best practices: Coding standards, testing, code reviews, code comments, etc.
• Keeps key stakeholders informed about progress and problems; avoids surprises
• Building responsive web applications across a vast array of web-capable devices
• Design and architect technical solutions for the business problems
• Organizes and expresses ideas clearly and concisely
• Exhibits excellent teamwork, and strong problem-solving skills and helps achieve team goals.

• A bachelor’s or master’s degree in Computer Science or any other relevant engineering field from a reputed institute.
• Experience of 3 - 6 years as a Frontend Engineer.
• Excellent programming skills in JavaScript
• Proficient in ReactJS
• Good Exposure to AngularJS and VueJS
• Familiarity with CSS, Restful API modern build pipelines and development tools
• Good understanding of design patterns and a strong grasp of Material Design guidelines 

  
  Preferred Skills

  • Experience in developing and deploying applications on AWS, and Firebase. Experience with popular state management, frontend, and server-side rendering libraries
  • Understanding common front-end development tools (Babel, Webpack, NPM, etc.) and code versioning tools (Git and Mercurial)
  • Familiarity with Micro-frontends Architecture, Material UI, Ant Design, and GraphQL
  • Has delivered projects with end-to-end accountability
  • Identify and resolve performance and scalability issues
  • Strong desire to learn and grow, with intelligence & adaptability while building the best-in-class systems
  • Strong flair for effective communication and collaboration - you know when to push on and when to step back
    

    Additional Notes

    As we have to Bring your device policy, candidates should have a Laptop.

Core Responsibilities:

• Design and build solutions for complex business workflows
• Understanding the user persona and deliver a slick experience
• Take end to end ownership of components and be responsible for the subsystems that you work on from
• design, code, testing, integration, deployment, enhancements, etc.
• Write high-quality code and taking responsibility for their task
• Solve performance bottlenecks
• Mentor junior engineers
• Deliver with quality, on-time in a fast-paced start-up environment

Required Skills:

• Bachelor/Master's in computer science or relevant fields
• 4+ years of relevant experience
• Strong sense of ownership
• Excellent Java and object-oriented development skills
• Experience in building and scaling microservices
• Strong problem-solving skills, technical troubleshooting and diagnosing
• Expected to be a role model for young engineers, have a strong sense of code quality and enforce code
• quality within the team
• Strong knowledge in RDBMS and NOSQL technologies
• Experience in developing backends for enterprise systems like eCommerce / manufacturing / supply chain etc
• Excellent understanding of Debugging performance and optimization techniques
• Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
• Experience in developing any large scale Experience in cloud technologies
• Demonstrated ability to deliver in a fast-paced environment