Customer Support Associate

• Excellent knowledge of working with PHP Symfony / Laravel / CodeIgniter
• Must possess a strong understanding of Object-Oriented technology
• Knowledge of any PHP CMS or Framework will be a plus – Laravel / Symfony / CodeIgniter, Zend Framework
• Excellent communication (written and oral) and interpersonal skills.
• Work primarily with PHP, object-oriented design, dynamic content retrieval, Unit testing techniques, debugging techniques, HTTP, MySQL and Apache

Note-

1. We are Looking Candidates only from Northern Region Uttar Pradesh Only. Office Location is Gorakhpur, UP.
2. Only Office Work (No Option for Remote Work)
3. Salary within the range of 14,000 to 16,000 per month, based on your experience and qualifications

Experienced Flutter Developer (0.6+ yrs) with PHP, HTML, Rest API, MySQL, Firebase, Python (0.6+ yr). Strong English, creative problem-solver with ChatGPT experience. Build mobile apps, websites, and innovative content. Passionate learners welcome!

Required Candidate profile

Skills:

1. At least 6 months of experience in mobile app development, preferably with Flutter.
2. Proficiency in Dart programming language.
3. Understanding of REST APIs and backend integration.
4. Familiarity with version control systems like Git.
5. Strong problem-solving skills and attention to detail.
6. Good communication skills in English.

Responsibilities

• Develop and maintain mobile applications using Flutter.
• Implement new features.
• Ensure app performance, quality, and responsiveness.
• Identify and resolve performance bottlenecks and bugs.
• Write clean, maintainable, and testable code.

Nice to Have

• Familiarity with PHP, MySQL, Firebase, Python, Codeignitor or HTML.
• Knowledge of UI/UX design principles.
• Experience with AI tools or machine learning frameworks.

Role summary :

Account Managers are generally responsible for planning, developing and managing clients' digital strategies to improve their web presence and achieve their digital marketing goals. In addition, they are responsible for building and managing relationships with existing and potential clients. Account managers need to bring new ideas for the brand. 

• Proven videography experience with a strong portfolio of high-quality content.
• Proficiency in iPhone videography, including knowledge of iPhone camera features. iPhone 12 or above is preferred.
• Creative mindset with strong storytelling abilities and visual acumen.
• Excellent communication and collaboration skills for effective teamwork.

Account Manager Job Responsibilities:

• Overseeing the client's online presence and identifying areas of improvement.
• Presenting effective social media strategies to clients when needed.
• Creating and maintaining positive, long-term relationships with clients to build trust.
• Writing reports on digital advertising campaign performance on a monthly or weekly basis.
• Acting as a point of contact for clients to address any digital management queries or concerns.
• Creating Weekly/monthly for brand
• Keeping update about latest trends and trying them on brands
• Helping clients to grow their brands.

  Skills required for Account manager

•  Prior experience working with an Advertising Agency
• Strong planning skills
• Leadership skills
• Excellent knowledge of digital best practices, marketing strategies, and social media management.
• Familiarity with social media and digital platforms, such as Twitter, Facebook, Instagram etc.
• Proficiency in digital marketing tools, such as Buffer, HootSuite, and Google Analytics.
• Good communication and interpersonal skills.

The Role:

We are looking for an enthusiastic Technology Lead (Python or Node), who adopts a hands-on approach and loves to build scalable, distributed and large web / mobile products. You would be responsible for designing the architecture, reviewing the code, building the technology and deploying web/mobile applications.

Responsibilities:

• Own the product development from scratch.
• Design and implementation of low-latency, high-availability, and performant applications.
• Architect scalable software solutions and mentor a team of high performing developers.
• Participate in code reviews, design reviews, SCRUM ceremonies, and troubleshoot to ensure uptime for live systems etc.

Requirements:

• Bachelor's degree in a technology-related field from a premier college.  
• Prior 4+ years of experience in back-end development (Python/ Golang) in a start-up or a dynamic work environment.
• Good exposure in writing and optimizing SQL for high-performance systems.
• Understanding of asyncio and eventloop/ uvloop concepts. Knowledge of frameworks such as Quart/ Fastapi/ Starlette is preferred.
• Knowledge of AWS; Caching technologies like Redis, Memcache; ELK; mySQL Databases, etc.
• Strong understanding of System Design, Microservice Architecture, Kafka, Pub/Sub, Message queues, and in-memory data stores etc.
• Customer oriented, responsive to changes, and able to multi-task in a fast-paced environment.

Work with Executives to identify Client needs

- - Interaction with Sales Team to engage in pre-sales and post-sales activities

- Must be excellent in verbal and written communication

- Must be detail oriented in work and focused on results

- Ensure to take appropriate steps to resolve customer's problems

- Audit work orders for accuracy and make corrections if required

1. Developing content marketing strategies for blogs, websites and other platforms and implementing them. 
2. Collaborating with the SEO team and creating optimized content for the blogs and website. 
3. Use Google Trends, Google Search Console,Google Analytics, Google Data Studio and other tools for content creation and marketing. 
4. Drive traffic to company pages through various search engine marketing strategies. 
5. Creating, reviewing and publishing engaging content for blog, website, social media, ad campaigns and other marketing requirements. 
6. Actively promoting our blog and pitching articles to relevant platforms (guest blogging) to increase website traffic. 
7. Constantly analyzing the content KPIs and updating the content accordingly. 
8. Develop and manage projects and team members, including delegating tasks, reviewing team member work, adhering closely to deadlines and to budget, developing and revising ideas, and implementing projects.

The ideal candidate must have: 

1. 3+ years of total experience in content writing, content management and  .
2. 2+ years of experience in leading a team.
3. Knowledge of SEO best practices and web traffic metrics. 
4. Knowledge of various content marketing tools, 
5. Great time management skills, organizational skills, and team spirit. 
6. Excellent writing skills in English. 

Desired Candidate Profile

• 5+ years technical writing experience
• Proven ability to build a culture of documentation within a company
• Proven understanding of modern software development concepts; the closer your experience level is to being a software developer, the better
• Ability to organize information into an easy-to-understand hierarchy
• Strong time management and prioritization skills
• Ability to learn new technologies quickly, as well as understand why they’re important to our users
• Ability to collaborate cross-functionally with people in all ranks, teams and disciplines across the company

• 5+ years of relevant experience
• Design, implement and manage websites using WordPress
• Collaborate with members of a creative team
• Manage front-end and back-end website development
• Create WordPress plug-ins and themes
• Maintain well-documented, reusable, and transferrable code
• Troubleshoot and resolve website problems for clients and co-workers
• Stay abreast of new developments in software, trends, and practice
• Must have experience in managing media websites at scale.
• Proficiency using WordPress
• Expertise in HTML5, CSS3, JavaScript, and jQuery
• Experience using debugging tools such as Firebug and Chrome Inspector
• Strong understanding of front-end and back-end website development
• Keen attention to detail
• Good communication skills

A strong background in Azure OR Amazon Web Services (AWS) or a similar cloud platform is a must-have, certification is a plus.

Excellent technical skills and knowledge include but not limited to: cloud methodologies like PaaS and SaaS; programming languages such as Python, Java, .Net; orchestration systems such as Chef, Ansible, Terraform; Azure IaaS servers; PowerShell scripting.

Fully aware of the DevOps cycle with hands-on on deployment models to the cloud.

Experience working with Docker and related containerization technologies.

Experience working on orchestration platforms such as AKS, RedHat OpenShift etc.

Extensive knowledge working with logging and monitoring tools such as EFK, visualization tools such as Grafana and Prometheus.

Exposure to security alert monitoring tools.