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AL Fahad Enterprises
AL Fahad Enterprises cover picture
AL Fahad Enterprises logo

AL Fahad Enterprises

https://alfahad.in
Founded :
2024
Type :
Services
Size :
20-100
Stage :
Profitable

About

Explore a diverse world with our enterprise: Islamic books, enriching tours, sustainable packaging solutions, and organic products for a healthier lifestyle.
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Jobs at AL Fahad Enterprises

AL Fahad Enterprises
at AL Fahad Enterprises
Zaid Khan
Posted by Zaid Khan
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 2 yrs
₹4L - ₹4.5L / yr
English Proficiency
Customer Support

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups


Requirements:

* Minimum 1-2 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus


Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

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