Business Development Manager

Job Title : Java Backend Developer

Experience : 3 to 6 Years

Locations : Bangalore / Gurgaon (Hybrid – 3 Days Work From Office)

Shift Timings : 11:00 AM – 8:00 PM IST

Notice Period : Immediate to 15 Days Only

Job Description :

We are looking for experienced Java Backend Developers with strong expertise in building scalable microservices-based architectures. The ideal candidate should have hands-on experience with Spring Boot, containerized deployments, and DevOps tools.

✅ Must-Have Skills :

• Java – Strong programming skills in core Java.
• Spring Boot (2.x / 3.x) – Deep understanding of microservices architecture and patterns.
• Microservices – Design and implementation experience.
• Kubernetes – Experience deploying and managing microservices
• Jenkins & Maven – Build and CI/CD pipeline experience
• PostgreSQL – Experience with relational database management

✨ Good-to-Have Skills :

• Git – Source control management
• CI/CD Pipeline Tools – End-to-end pipeline automation
• Cloud & DevOps Knowledge – Experience with cloud-based deployments

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Job Description:

As a Backend Developer, you will:

• Implement server-side logic to ensure high performance and responsiveness to requests from the front-end.
• Integrate machine learning models for fraud detection, enhancing the security and reliability of our applications.
• Manage database operations, ensuring the integrity, security, and efficiency of data storage and retrieval.
• Collaborate with cross-functional teams to develop and maintain scalable, robust, and secure applications.

Responsibilities:

• Development of all server-side logic, definition, and maintenance of the central database.
• Ensuring high performance and responsiveness to front-end requests.
• Integrating data storage solutions, including databases, key-value stores, blob stores, etc.
• Implementing security and data protection measures.
• Integrating machine learning models for advanced data processing and analysis.

Key Performance Indicators (KPI) For Role:

• Quality and efficiency of backend systems developed.
• Effectiveness in integrating and deploying machine learning models.
• Database performance and security measures.
• Positive feedback from team members and stakeholders.
• Adherence to coding standards and best practices in backend development.

Prior Experience Required:

• Minimum 3+ years of backend development experience.
• Proficient in Node.js or Python (especially Django and Flask frameworks), or/and Go.
• Strong database management skills with both SQL and NoSQL databases.
• Experience in integrating and deploying machine learning models for real-world applications, specifically for fraud detection is highly desirable.
• Familiarity with RESTful API development and microservices architecture.
• Good understanding of asynchronous programming and its workarounds.
• Experience with cloud services (AWS, Azure, GCP) and serverless architectures.

Location:

Hyderabad

Collaboration:

The role involves close collaboration with frontend developers, data scientists, and project managers to ensure the seamless integration of backend services with front-end applications and data analytics models.

Salary:

Competitive, based on experience and market standards.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written, is required.

Other Skills Required:

• Strong analytical and problem-solving skills.
• Proficient understanding of code versioning tools, such as Git.
• Ability to design and implement low-latency, high-availability, and performant applications.
• Knowledge of security compliance and integrated security protocols.
• Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.
• Experience with containerization technologies (Docker, Kubernetes) is a plus.

Other Requirements:

• Proven ability to work in a fast-paced, agile development environment.
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
• A portfolio showcasing successful backend projects.

Position- Customer Support Executive (Voice and Chat Process )

Blended Process

Experienced (1 year)/ Freshers can also apply

Location- Jaipur

Roles and responsibilities:

1-Could you be able to provide accurate information about products, services, pricing, and promotions?

2-Please help customers with order placement, tracking, cancellations, and returns.

3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

1-Experience required a minimum of 6 months and above.

2-Prefer a candidate who has chat and voice support experience.

3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.

CoreStack closed a $8.5 million Series A financing recently. CoreStack was recognized as IDC Innovator in Cloud Management Solutions and in the Gartner Magic quadrant for Cloud Management Platforms in 2020. Earlier in 2019, Gartner named CoreStack as a Cool Vendor in Cloud Computing. CoreStack is a Microsoft Azure Gold & Co-Sell Partner and Amazon AWS Advanced Technology Partner.

CoreStack Offers

• Competitive salary
• Competitive benefit package with appreciable equity
• Exciting, fast-paced and entrepreneurial culture
• Health insurance and other company benefits

Position description:

As a Sourcer, you will be responsible for sourcing active candidates from on-line databases, contact lists, and internal databases as well as sourcing passive candidates through networking, cold calling, complex internet searches, and research. This is a great opportunity for anyone in Staffing to become a part of a truly global sourcing effort. 

Responsibilities:
1. Proactively conduct research and investigate new ideas to create innovative sourcing strategies. Strong focus on sourcing passive candidates through networking, cold calling, complex internet searches, and research.

2. Source active candidates from on-line databases, contact lists, internal databases, and employee referrals.

3. Act as a search expert for a functional area(s) by understanding functional hiring needs, position specifications, and search requirements.

4. Partner with recruiters to generate ideas, leverage resources, and share information that facilitates an effective search process.

5. BA/BS degree preferred or equivalent experience

6. 3-5 years of recruitment experience in an agency

7. Be a market intel expert for the respective skill sets you hire for and drive insightful discussions around talent availability, forecasting, competitor landscape with recruiters and clients

Job Description :

LOCATION: Bangalore