Mechanical /Automotive Executive(Techno Sales)

Senior Executive - Public Relations

Agency experience must.

Key Responsibilities:

• Develop and execute comprehensive PR strategies to enhance brand visibility and reputation.
• Manage relationships with key media outlets, journalists, influencers, and other stakeholders to maximize positive coverage.
• Lead the creation of press releases, speeches, articles, responses, briefing docs and other content for internal and external communication.
• Plan and oversee press events, product launches, sponsorships, and corporate events to generate media interest.
• Handle crisis communication, providing strategic counsel to mitigate negative publicity and protect the brand image.
• Monitor, analyze, and report on media coverage and the effectiveness of PR campaigns, providing insights for future improvement.
• Collaborate with marketing, social media, and internal teams to ensure alignment of communication efforts.
• Collaborate with external agencies and liaison with internal teams 
• Work on founders profiling and personal branding including their social media, speakership opportunities etc
• Assist in EaseMyTrip's Group companies PR 
• Stay informed about industry trends, competitor activities, and emerging PR tools to keep strategies relevant and effective.

Qualifications and Skills:

• Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• 3+ years of experience in public relations, with a proven track record of managing successful campaigns
• .Agency experience is a must.
• Exceptional written and verbal communication skills with attention to detail.
• Strong media network and ability to build and nurture relationships with stakeholders.
• Experience in managing crisis communication and providing strategic counsel.
• Proficiency in PR software and tools like Meltwater, Cision, or similar platforms.
• Solid understanding of digital marketing and social media’s role in PR strategies.
• Ability to manage multiple projects under tight deadlines with strong organizational skills.

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

Must have

Proven understanding of Data Modelling and Analytics

Advanced knowledge and experience working with relational and NOSQL databases as well as data warehousing.

Experience of working with Microsoft’s BI technology stack SSIS, SSRS, SSAS (tabular model), Power BI, Power Query, Excel.

Experience with Microsoft Azure Analytics tools and technologies such as Azure Synapse Analytics, Azure Data Bricks, HD Insight, Azure Data Factory, Azure Machine learning, Azure Stream Analytics, Azure Data Lake, Azure Analysis Services, Event Hubs, Azure Data Explorer, Azure Data Share, Azure Time Series Insights.

Good interpersonal, verbal, and written communication skills with a proven ability to explain complex technical ideas and problems clearly to non-experts

Good to have

Self-motivated, enthusiastic, and strong problem solving skills

Cultural awareness and experience of delivering solutions internationally working in an agile project delivery environment.

Experience maintaining source control in Git or Azure DevOps

Strong experience with various Software Development Life cycles (SDLC) methodologies: Agile or Standard waterfall initiatives

Proven experience working with various Project Management practices and disciplines

Demonstrated strong interpersonal skills to augment a close working relationship with cross functional teams

A history of designing and implementing reporting solutions that are both functional and engaging

Meticulous attention to detail

Proficiency in DAX, MDX, Python/Scala/Spark SQL

Non-profit sector knowledge/experience

Cosmos DB

Machine Learning

Roles & Responsibilities

Provide the organisation with accurate and timely BI solutions based on requirements gathered through business partnering activities

Maintain and support existing BI solutions

Proactively source new and innovative solutions that provide clear business value and construct ‘proof of concepts’ to demonstrate the new solutions

Proactively identify any technical project risks/issues related to BI

Estimate and deliver BI project tasks to agreed prioritisation and timeframes

Support the IT Service Delivery team with the BI reporting environment

Assist product owners in designing, agreeing, implementing and managing changes to the BI environment

Maintain accurate technical documentation

Communicate data and insights

Greetings!!

We are looking for a Automation test engineer for one of our premium clients

Experience: 6 to 13 years

Location: Bangalore (WFO)

JD:

' - Proficient in object-oriented design and expertise with one of the following programming languages: Python, Java

- Knowledge of at least one backend test automation frameworks (E.g., REST Assured, pytest etc.)

- Experience working with version control software (E.g. GitHub) and issue/project tracking software (E.g., Jira)

- Experience with SQL queries, stored procedures, and data analysis/validation tools such as Databricks

- Functional knowledge of working with Kafka, Amazon SQS, Kinesis datastream, Docker, Kubernets

- Some experience with Jenkins/ Spinnaker/Gitlab CICD similar build tools

'- Experience working with software development/debugging tools (E.g., Postman, curl, Chrome dev tools)

- Experienced in defining/executing/maintaining test cases and experience with building out test plans for backend services

- Good understanding of quality-related agile methodologies and tools and validated experience using both during the SDLC

- Strong verbal and written communication skills (E.g., whiteboarding/diagramming system behavior)

About PlanetSpark:

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below

US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 6 days in a week in a fast paced startup

2. Ready to work from Office and join immediately.

What are the behavioral attributes that we are looking for?

- A keen desire to bring growth for a fast-growing Series B funded startup

- An apparent Founder's mindset

- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.

- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people

In today’s marketing-dependent consumer world, businesses demand innovative brand solutions and our client is engaged in providing brand solutions across businesses. They import renowned global brands & distribute the same. They have a dedicated eCommerce practice to build digital retail footprints for their brands in India. They focus on major categories under FMCG such as F&B, Personal care, etc. and also Home & Fabric Care.

Founded in 2003, our client has over 250 Pan-India Distributors and more than 300 SKUs. They deal with 25+ brands and some of the brands are Mogu Mogu, SAN REMO, Simpkins, Moccona, OMINO BIANCO, etc.

As a Key Account Manager - eCommerce, you will be responsible for leading and executing the company’s overall eCommerce strategy for website and primary channel partners – Amazon, Big Basket, Flipkart, Nykaa, Supr/BB Daily, Milkbasket as well as other new partners [Smytten, e-pharmacies, etc].

What you will do:

• Charting out plans for listing and relisting of brands and select SKUs on different channel partners
• Driving ecommerce operations – site availability, POs and ensuring 95%+ fill rates
• Managing all in-app visual merchandising, liaisoning with different brand leaders across US, Europe, Australia and South East Asia for accessing content related to respective partner brands and keeping the brand folder up to date with thematic, product hero and lifestyle content
• Driving in-app brand visibility, targeted marketing and promotional offers on different platforms
• Establishing processes for monitoring, measurement and optimization of performance marketing metrics to results in desired target sales achievement

Desired Candidate Profile

• Adept at business planning, JBPs and channel specific planning with 1+ years’ experience in Google Ads and Google Analytics
• Proficiency in using MS Excel and MS PowerPoint
• Prior experience of ecommerce vertical with Flipkart, Amazon or Big Basket will be an added advantage    

What you’ll do

Roles and Responsibilities

• Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods.
• Meet customer service team call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Follow communication procedures, guidelines and policies.

Qualifying Criteria

• 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
• Fluent in English.
• Strong phone handling skills.
• Ability to multitask.
• Prioritise and Manage time effectively.
• Academics - Minimum Graduate
• Age - 20 to 25 years 

About UniAcco

UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK.  We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

What you bring to the table

• Education: Bachelor's degree in IT, computer science or related
• Experience: 5-9 years of relevant experience for SSE role
• Exposure to microservices, API management tools like Swagger
• Must have experience in working on Agile Scrum teams in the past and exposure to any of the Agile project management tools like Jira, Mingle, RTC, TFS etc.
• Proficient in application log analysis.
• Experience Java/JEE Development - especially EJB 2.1 / 3.0, JDBC
• Experience with application servers such as JBoss AS or IBM WAS is an advantage
• Experience in SQL programing using PostgreSQL / MySQL /Maria DB and JPA (Annotation Based)
• Knowledge of build tools such as Maven or Gradle and of continuous integration tools such as Jenkins, Nexus
• Basic knowledge of web services (SOAP or REST) and web technologies (HTML, CSS, JS)
• Basic knowledge of containers like Dockers, basic knowledge of cloud infrastructure
• Ability to interact and coordinate with employees at different levels, different groups, and different geographical locations within the company
• Ability to support multiple existing applications as well as work on building new ones
• Ability to provide accurate project estimates and make recommendations on specific technologies to use based on business requirements
• Good verbal and written Communication.
• Readiness for short term Domestic and International Travels

Preferred

• Industry knowledge with respect to payments systems and processing in the Debit/Credit and Account based payments (EFT Switching) from different channels like POS, ATM or ecommerce, Card Management System and Real Time Payment Systems.
• Exposure to the Interchange Interfaces like Visa Net, MasterCard, BankNet
• Exposure to Interchange Simulators and Mandates Management.