Customer Success Manager (SAP SuccessFactors)

Position Title: Account Executive- 3 Positions (SaaS – US Market) Experience Level: 5–8 Years Industry: B2B SaaS Sales Segment: Small & Medium Businesses (SMB) Market: United States Employment Type: Full-time Location: Bangalore, work from the office Key Responsibilities Own the end-to-end SMB sales cycle (prospecting to close) for U.S.-based customers Handle inbound and outbound leads, including cold outreach Conduct product demos, discovery calls, and negotiations Build and manage a healthy sales pipeline and accurate forecasts Consistently achieve or exceed monthly and quarterly quotas Maintain accurate CRM records and sales activity tracking Required Qualifications 3–8 years of experience as an Account Executive in B2B SaaS Strong experience selling to SMB customers (not enterprise-only profiles) Direct exposure to selling in the U.S. market Proven track record of quota achievement Excellent communication, negotiation, and closing skills Hands-on experience with CRM tools such as HubSpot Strong understanding of U.S. buyer behavior and SMB needs Preferred Qualifications Experience in fast-paced SaaS startups or growth-stage companies Familiarity with high-volume deal environments ($5k–$100k ARR) Strong consultative selling approach Strong understanding of U.S. buyer behavior and SMB needs

To manage the overall operations and sales performance of the interior design and home décor store. The Stores Sales Manager is responsible for achieving sales targets, ensuring excellent customer experience, supervising the design consultants and sales team, and maintaining the brand’s premium standards in store presentation and service.

Key Responsibilities:

1. Sales & Revenue Management

• Achieve monthly and quarterly sales targets for the store.
• Drive conversion rates by ensuring strong customer engagement and effective product presentation.
• Monitor sales trends and customer preferences to suggest improvements in product mix and display.
• Implement promotional campaigns and sales strategies to boost revenue.

2. Team Leadership & Performance

• Supervise, train, and motivate the sales and design consultant team to deliver high-quality service.
• Conduct daily briefings and set individual sales goals.
• Monitor staff performance and provide regular feedback and coaching.
• Ensure proper shift scheduling and adequate manpower coverage.

3. Customer Experience & Service Excellence

• Ensure every customer receives professional interior design consultation and personalized service.
• Handle escalations or special client requests efficiently.
• Maintain client relationships for repeat and referral business.
• Oversee post-sales follow-ups, installation coordination, and satisfaction feedback.

4. Store Operations & Visual Merchandising

• Maintain store ambience, layout, and visual display standards as per brand guidelines.
• Ensure accurate stock management and inventory control.
• Coordinate with logistics and warehouse teams for product deliveries and replenishments.
• Ensure store cleanliness, safety, and maintenance compliance.

5. Reporting & Coordination

• Prepare daily, weekly, and monthly sales reports.
• Track key performance metrics (footfall, conversion, average ticket size, etc.).
• Collaborate with marketing, design, and operations teams for smooth execution of campaigns and projects.
• Provide feedback to management on market trends, competitor activity, and customer insights.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Interior Design, Marketing, or related field.
• 5–8 years of retail sales experience, preferably in interior design, home décor, furniture, or luxury retail.
• Proven experience in managing store teams and achieving sales targets.
• Strong understanding of interior design products and customer consultation process.

Key Skills Required:

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Customer-centric mindset with focus on quality service.
• Sales-driven and result-oriented approach.
• Good knowledge of visual merchandising and store operations.
• Proficiency in MS Office and CRM software.

Performance Indicators (KPIs):

• Monthly sales achievement vs. target.
• Conversion rate and average ticket value.
• Customer satisfaction and feedback ratings.
• Store presentation audit score.
• Employee productivity and retention.

A Delhi NCR based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. We are a motley crew of smart, passionate and nice people who believe you can build a high performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy.

Our illustrious angels include unicorn founders, serial entrepreneurs with exits, tech & consumer industry stalwarts and investment professionals/bankers.

We are hiring for our founding team (in Delhi NCR only, no remote) that will take the product from prototype to a landing! Opportunity for disproportionate non-linear impact, learning and wealth creation in a classic 0-1 with a Silicon Valley caliber founding team.

Key Responsibilities:

1.   Data Strategy and Vision:

·       Develop and drive the company's data analytics strategy, aligning it with overall business goals.

·       Define the vision for data analytics, outlining clear objectives and key results (OKRs) to measure success.

2.   Data Analysis and Interpretation:

·       Oversee the analysis of complex datasets to extract valuable insights, trends, and patterns.

·       Utilize statistical methods and data visualization techniques to present findings in a clear and compelling manner to both technical and non-technical stakeholders.

3.   Data Infrastructure and Tools:

·       Evaluate, select, and implement advanced analytics tools and platforms to enhance data processing and analysis capabilities.

·       Collaborate with IT teams to ensure a robust and scalable data infrastructure, including data storage, retrieval, and security protocols.

4.   Collaboration and Stakeholder Management:

·       Collaborate cross-functionally with teams such as marketing, sales, and product development to identify opportunities for data-driven optimizations.

·       Act as a liaison between technical and non-technical teams, ensuring effective communication of data insights and recommendations.

5.   Performance Measurement:

·       Establish key performance indicators (KPIs) and metrics to measure the impact of data analytics initiatives on business outcomes.

·       Continuously assess and improve the accuracy and relevance of analytical models and methodologies.

Qualifications:

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, or related field.
• Proven experience (5+ years) in data analytics, with a focus on leading analytics teams and driving strategic initiatives.
• Proficiency in data analysis tools such as Python, R, SQL, and advanced knowledge of data visualization tools.
• Strong understanding of statistical methods, machine learning algorithms, and predictive modelling techniques.
• Excellent communication skills, both written and verbal, to effectively convey complex findings to diverse audie 

DATA SCIENTIST-MACHINE LEARNING                           

GormalOne LLP. Mumbai IN

Job Description

GormalOne is a social impact Agri tech enterprise focused on farmer-centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by the use of advanced technology. Our technology will be highly user-friendly, for the majority of farmers, who are digitally naive. We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energized and competent team that is working on advanced global technologies such as OCR, facial recognition, and AI-led disease prediction amongst others.

GormalOne is looking for a machine learning engineer to join. This collaborative yet dynamic, role is suited for candidates who enjoy the challenge of building, testing, and deploying end-to-end ML pipelines and incorporating ML Ops best practices across different technology stacks supporting a variety of use cases. We seek candidates who are curious not only about furthering their own knowledge of ML Ops best practices through hands-on experience but can simultaneously help uplift the knowledge of their colleagues.

Location: Bangalore

Roles & Responsibilities

• Individual contributor
• Developing and maintaining an end-to-end data science project
• Deploying scalable applications on different platform
• Ability to analyze and enhance the efficiency of existing products

What are we looking for?

• 3 to 5 Years of experience as a Data Scientist
• Skilled in Data Analysis, EDA, Model Building, and Analysis.
• Basic coding skills in Python
• Decent knowledge of Statistics
• Creating pipelines for ETL and ML models.
• Experience in the operationalization of ML models
• Good exposure to Deep Learning, ANN, DNN, CNN, RNN, and LSTM.
• Hands-on experience in Keras, PyTorch or Tensorflow

Basic Qualifications

• Tech/BE in Computer Science or Information Technology
• Certification in AI, ML, or Data Science is preferred.
• Master/Ph.D. in a relevant field is preferred.

Preferred Requirements

• Exp in tools and packages like Tensorflow, MLFlow, Airflow
• Exp in object detection techniques like YOLO
• Exposure to cloud technologies
• Operationalization of ML models
• Good understanding and exposure to MLOps

Kindly note: Salary shall be commensurate with qualifications and experience

• Job Title:- HR – Executive
• Experience:- Min. 2 years’ experience
• Job Location:- Opp. Sola over bridge, Ahmedabad
• Number of Vacancy:- 01, Sunday week off
• Notice Period:- Can join less than a month

Job Description:-

• Reviewing resumes and applications.
• Conducting recruitment interviews and providing the necessary inputs during the hiring process.
• Working with recruitment agencies to source for candidates for specific job positions.
• Coordinating with consultants and candidates for scheduling appointments with the management team for sourcing.
• Conducting first round of telephonic interview for the candidates to schedule interviews.
• Maintaining HR records, such as those related to compensation, Personnel files, etc.
• Communicating and explaining the organization's HR policies to the employees.
• Follow up of confirmation records statutory obligations - PF, ESIC, taxes, gratuity, LTA, bonus, etc.
• Preparation of salary statement.
• Handling the full and final settlement of the employees.
• General Administration.
• Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the management.
• Recording, maintaining and monitoring attendance to ensure employee punctuality.
• Conducting employee orientation and facilitating newcomers joining formalities.
• Maintaining and regularly updating the master database (personal file, personal database, etc.) of each employee.
• Resolving grievances or queries that any of the employees have.
• Escalating to the right level depending on the nature of the grievance or issue.
• Conducting exit interviews for employees and recording them accordingly.
• Reviewing job descriptions for all positions at regular intervals and updating them in consultation with the respective managers.
• Engaging with employees on a regular basis to understand the motivation levels of people in the organization.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.