> Team Management & Delegation
> Customer Management
> SAP SuccessFactors Knowledge (EC or ECP preferable)
> Identify new opportunities in the designated accounts
Job Description:
> You will be assigned 4-5 large SAP SF customers who have already implemented SF.
> Managing Support Consultants to handle customer requests/tickets analyse recurring problems to decrease volume of tickets
> Propose new and out of the box solutions within SAP SF to customers and manage any escalation.
> Identify new opportunities at the customers based on existing pain-points & proposing effective solutions available within SAP SF.
This role demands a mix of team delegation, customer first approach, out of the box solution thinking and business acumen to upsell additional SF modules.
About Rolling Arrays Consulting:
Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48.
Rolling Arrays has 2 lines of businesses:
HR System Implementation Services:
Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date.
HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products):
• SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
• Qualtrics (World’s leading Experience Management Software)
• Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
• CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
• eFile (Digitize and contextualize all employee documents in one place)
• eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)

About Rolling Arrays
About
About Rolling Arrays
Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors) to customers in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 line of business :
HR System Implementation :
In this line of business, RA has 100 Talented HR-Tech-Consultants spread across Singapore, Malaysia and India (Mumbai). Currently Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level SAP SuccessFactors projects till date. Based on market demand and established brand value, RA plans to double its consulting headcount by 2022.
HR Software :
Rolling Arrays has 3 HR Software products :
- Rhombus HRIS
- Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
- CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
Rolling Arrays ventured into HR Software business in 2018 and has a dedicated team of 30 handpicked Software Engineers in Singapore and Mumbai. Based on strong market demand, RA plans to expand its Engineering team rapidly over the next 3 years.
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Infrastructure
Pocket Gems wants to build the greatest games and interactive entertainment in the world.
That’s the mission our founders began within an apartment above a pizza shop back in 2009
and we continue it today.
Pocket Gems has grown to over 250 people in San Francisco. With $155 million in backing from
Sequoia Capital and Tencent, we’re constantly breaking new ground with graphically rich mobile
games, fun new genres of mobile entertainment, and innovative technologies like our mobilefirst Mantis Engine.
Our products have been downloaded over 325 million times by players around the world. We
have several flagship products including the most recent - Adventure Chef Merge Explorer, a
casual merge and explore game. Some of our other ongoing hits include Episode, a mobile
storytelling network and platform, and War Dragons, a visually stunning 3D real-time strategy
game.
Pocket Gems is home to some of the most massive and delightful mobile-first games, like War
Dragons and Episode. Those games need a solid backend platform, to function critical tasks to
delight our players, and is supported and optimized by our Central Engineering team. As a Sr.
Software Engineer on the Central Infrastructure Team, you will build microservices that acts as
the core of all our games, facilitate the processing and recording of billions of events per day,
support critical systems for marketing, finance. You will be responsible for some of our biggest
projects as you build APIs and infrastructure that scales to millions of players in real-time
games.
What You’ll Do:
• Implement flexible, reusable, and scalable solutions to improve our data pipeline
• Develop microservices for critical infrastructure like A/B tests, Offer recommendation, etc
that is mission-critical to the business
• Develop microservices for our games such as real-time communication platforms,
leaderboard, etc
• Build and maintain integrations with third-party APIs that you suggest or write yourself
• Build scalable web tools (including open source tools) to support data analysis and
visualization for the company and influence what we build for our games’ players
What You Bring to the Central Infrastructure Engineering team:
• Minimum of 7 years of professional experience (including 3+ years backend experience)
• A degree in computer science, engineering, or relevant field
• Experience leading complex projects, preferably involving distributed systems
• Deep experience with AWS, GCP, or Hadoop, and related backend technologies is a
plus
• Strong skills in data structures, algorithms, software design, and OOP
• A love for delighting users, both internal and external, with reliable tools, data, and
creative and highly technical solutions to their problems
Extra Gems for:
• Experience in working with microservices
- Experienced in creating microcopy that will drive visitors towards taking the right actions across our website
- Experienced in writing technical documents like product sheets, product manuals, technical guides, tutorials, etc
- Experienced in proofreading and editing content copies
- Experienced in creating content as per our Ideal Customer Profile
- Work with the marketing team for generating fresh content ideas
- Should have basic knowledge of search engine optimization
- Experienced in creating concise, eye-catching, and innovative headlines and a body of technical documents.

Mandate skills set: Azure and Python with Data Framework
Experience: 5-8yrs
Package : 1Lakh per month
Mode: C2H (6months-1year)

Need to have hands-on experience of PHP,MySQL,Suite CRM/ Sugar CRM.
Attention : Immediate joiners required only max upto 15 days.
Requirement-
- Min 2.5 Years development experience on the SugarCRM / SuiteCRM platform
- Design, implement, test and maintain our CRM built on SuiteCRM
- Setup integrations to various systems
- Create and maintain software documentation
- Implement Proof of Concepts for testing business ideas
- Recommend ways to improve reliability, maintenance, efficiency, and quality
- Follow SCRUM Agile Development methodology
- Experience on large scale projects
- Expertise in security framework
- Develop new modules, components and improve functionality in existing modules
- Experience with composer and upgrade safe modules
- Experience in SuiteCRM upgrade and code optimization
- Experience with MySQL database would be preferred
- Solid knowledge of beans, workflow, logic-hooks, Reports, roles & permissions and security groups


