> Team Management & Delegation
> Customer Management
> SAP SuccessFactors Knowledge (EC or ECP preferable)
> Identify new opportunities in the designated accounts
Job Description:
> You will be assigned 4-5 large SAP SF customers who have already implemented SF.
> Managing Support Consultants to handle customer requests/tickets analyse recurring problems to decrease volume of tickets
> Propose new and out of the box solutions within SAP SF to customers and manage any escalation.
> Identify new opportunities at the customers based on existing pain-points & proposing effective solutions available within SAP SF.
This role demands a mix of team delegation, customer first approach, out of the box solution thinking and business acumen to upsell additional SF modules.
About Rolling Arrays Consulting:
Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48.
Rolling Arrays has 2 lines of businesses:
HR System Implementation Services:
Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date.
HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products):
• SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
• Qualtrics (World’s leading Experience Management Software)
• Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
• CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
• eFile (Digitize and contextualize all employee documents in one place)
• eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)
Subodh Popalwar
Software Engineer, Memorres
About Rolling Arrays
About Rolling Arrays
Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors) to customers in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 line of business :
HR System Implementation :
In this line of business, RA has 100 Talented HR-Tech-Consultants spread across Singapore, Malaysia and India (Mumbai). Currently Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level SAP SuccessFactors projects till date. Based on market demand and established brand value, RA plans to double its consulting headcount by 2022.
HR Software :
Rolling Arrays has 3 HR Software products :
- Rhombus HRIS
- Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
- CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
Rolling Arrays ventured into HR Software business in 2018 and has a dedicated team of 30 handpicked Software Engineers in Singapore and Mumbai. Based on strong market demand, RA plans to expand its Engineering team rapidly over the next 3 years.
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Location: HSR Layout, 6th Sector.
Company: A2M Technologies Pvt Ltd.
Job Type: Field Work.
Age Criteria: 25 - 40 Years.
Job Summary:
As an IT Sales Account Manager, you will be responsible for building and maintaining strong relationships with clients to drive IT-related product and service sales. This role requires a blend of technical knowledge, sales expertise, and customer relationship management skills. You will work closely with customers to understand their IT needs and provide tailored solutions while ensuring the achievement of sales targets and customer satisfaction.
Key Responsibilities:
* Exceptional communication skills to provide support to customers & team members if and when required.
* Ability to lead a customer through the sales process, determining needs, and closing the sale.
* Strong foundational knowledge in information technology on Switching, Routing & Security solutions that includes hardware, software, and IT services.
* Worked extensively with OEMs like Cisco, Juniper, Extreme Networks, HPE(Aruba), Net gear, Fortinet, SonicWall, Sophos, Palo Alto Networks & Microsoft etc.
* Strong Interpersonal skills to liaise with other departments and people within the organization.
* Strong customer connects in the SME & Mid-market segment within the defined geography.
* Ability to lead by example and act with integrity.
* Min experience of 3 years Plus in hardcore IT sales is mandatory.
Qualifications & Skills:
Bachelor’s degree in information technology, Business Administration, Sales, or related field.
Proven experience in IT sales, account management, or a similar role.
Strong understanding of IT products and services, including hardware, cloud solutions, and IT infrastructure.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage multiple accounts.
Strong problem-solving skills and attention to detail.
Proficient in CRM software and sales tracking tools.
Preferred Qualifications:
*Technical certifications (e.g., Cisco, Microsoft, AWS) are an added advantage.
* Previous experience selling IT solutions to enterprise clients.
Benefits:
· Career Growth Opportunities: Emphasis on continuous learning, internal promotions, and opportunities for upward mobility within the organization.
· Performance-based Incentives: Bonuses, rewards, or recognition programs tied to meeting or exceeding performance goals.
· Professional Development: Access to training programs, certifications, and workshops to enhance skills and competencies.
Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.
Qualification for SME Insurance:
- 3-5 experience in the insurance industry
- Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
- Bachelor’s degree (or equivalent)
- English: Fluent
Roles and responsibilities
- Strong Process & product knowledge of the Insurance products
- Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
- Responsible for facilitating OJT for the new joiners on all Insurance related products and processes.
- Help in designing a best-in-class customer support and engagement journey for insurance products.
- Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
- Ability to take ownership and work for early resolution and closure of customer issues.
- Ability to accept change and make the best of any situation.
- Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
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- Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
- Keeping up to date with all the regulatory requirements and changes in the Insurance industry
React.js
HTML/CSS
JavascriptExperience: 2 to 4 years
CTC Offered: Upto 15lpa
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- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools React Components designing, React-Bootstrap.
- Experience with user interface design.
- Experience with responsive and adaptive design.
- Understanding of SEO principles.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
Interview Process:
- Personal interview with Sr. Manager (Technical Round)
- Personal Interview with HOD (Technical + Behavioural)
C#
.NETHTML/CSS-
- At least 3 to 5 years of experience in .Net.
- The candidate should be a system thinker.
- Strong knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3.
- Enjoy Event-Driven Design Patterns and Event Sourcing.
- Familiar with Document Store Databases (like Cosmos DB / Mongo DB).
- Knowledge in Modular Architecture and Microservices.
- Comfortable leading large technical projects.
- Knowledge of any cloud services AWS, Azure, Google Cloud.
- Good understanding of ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)).
- Experience with architecture styles/APIs (REST, RPC).
- Understanding of Agile methodologies.
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline).
- Bachelor’s Degree in Computer Science or Information Technology
- Excellent writing skills
- Proficient in Web use, Outlook and Microsoft Office
- Travel as needed
Ruby on Rails (ROR)
RubySoftware Developers collaborate with Business and Quality Analysts, Designers, Project Managers and more to design software solutions that will create meaningful change for our clients. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result. By balancing strong opinions with a willingness to find the right answer, Software Developers bring integrity to technology, ensuring all voices are heard.
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- You will champion best practices like writing clean and reusable code using practices like TDD, SOLID principles, OO design, and pair programming
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- You will work in collaborative, product-focused teams to build innovative customer experiences and create meaningful change for a variety of clients
- Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients
- Learn, digest and subsequently apply the latest technology thinking from our https://www.thoughtworks.com/radar" target="_blank">Technology Radar to solve client problems
Technical skills
- You have 2+ years* of experience using Ruby with experience in Object-Oriented programming
- You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
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*For candidates with less than 2 years of experience, https://www.thoughtworks.com/careers/graduates" target="_blank">please visit the Graduates page on our career site.
Other things to know
L&D
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Job Details
Country: India
City: Bangalore, Pune, Gurgaon
Industry: Information Technology
Employment Type: Regular
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 28+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
NodeJS (Node.js)React.js
Angular (2+)
AngularJS (1.x)
MongoDBWhy we exist:
The Indian internet has exploded. Over half a billion Indians will be online before the end of this year. Most of these Indians will prefer using their own language online. And next to nobody is building solutions for them. They are prevented from using the internet to its fullest potential because English forms a language barrier.
Whenever they visit a site or app, they are met with a wall of text in a language that they do not understand.
We at Reverie believe in language equality on the internet. It’s what drives us and gives what we do meaning. Language equality basically means that every Indian should enjoy the same range of options and experiences online in their own language that an English speaker does online.
What we do:
We take immense pride in the fact that we tackle some of the most complex and impactful problems Indian language users currently face today.
We’re working towards our mission of language equality by building a full-stack of language technologies and solutions, spanning fonts, font rendering, transliteration, translation, app & website localisation in real-time, Indian language input (check out our Swalekh keypad on the App Store https://play.google.com/store/apps/details?id=com.reverie.swalekh&;hl=en">here), Indian language voice assistants, and Indic search, to empower the Indian language user and let them tap into the possibilities the internet offers them.
What we DON’T care about:
Your age, gender, where you went to college, or your academic scores.
What we DO care about:
- Our mission resonates with you
- You have an insatiable curiosity, which means you’ll figure a way out even in an unfamiliar environment.
- And finally your integrity and work ethic
Lead Developer - Full Stack
Job Description
- A lead developer who will be reponsible for the performance and efficiency of the product.
- Should be having hands on experience in Javascript and web technologies and must be proficient in NodeJS and ReactJS
- Experience with Python, GoLand & Cloud is desirable.
- Must be experienced in building scalable back-end infrastructure software or distributed systems for commercial services with exposure to Front-end and backend libraries/framework
HTML/CSS- Responsible for the successful technical delivery of code and design documents
- Responsible to evaluate and review design frameworks and methodologies.
- Responsible for organizing, documenting, and review work items scope from a technical point of view.
- Responsible for scoping, designing, development, reviews, and complete delivery from the technical end.
- Review and validate estimates for complex projects to ensure correct sizing of work.
- Participates in POCs, validates the complex technical solution, performs estimates and collateral consolidation.
- Lead and coach a team of junior developers
Requirement
- Strong experience in the development of microservices-based applications using JEE technologies Spring Boot, and Spring MVC, JPA, and Hibernate.
- Experience in handling integration with multiple legacy systems by creating/consuming services in SOAP/REST/MQ, Apache Camel integration framework.
- Strong experience in developing web applications using single-page architecture and a responsive design using Angular, Bootstrap, and building hybrid mobile applications
- Understanding of front-end technologies, such as HTML5, and CSS3
- Containerizing applications using Docker/Kubernetes
- Setting up CI/CD pipelines using GIT, Jenkins, SonarQube is a plus
- Setting up applications for log monitoring using ELK stack and performance monitoring using Prometheus and Grafana is a plus
- Ensure quality and timeliness of implementation of activities related to design, build and implementation of work product; participate in activities related to requirements elicitation, validation of architecture, creation, and review of design; provide pseudo code to the team; assign and review tasks for work product implementation with the objective of ensuring the highest levels of service offerings in own technology domain
- Performs high and low-level design provides pseudo-codes, implements the prototype, and does design reviews in order to deliver design documents as per customer requirements
- Provides inputs for an overall implementation plan, lead deployment of applications, infrastructure, and post-production support activities
- Interface with customer for issue resolution, provide status updates, Build customer confidence in team`s ability to deliver in order to support high customer satisfaction
- Understand client-side business requirements and provide value-led solutions. Should have strong and clear verbal and written communication skills including addressing escalations, presenting status in management meetings. Excellent client interfacing skills, mentoring skills
- Experienced in developing microservices/APIs using REST principles
- Experienced in JEE technologies, Spring Boot, Spring MVC, Hibernate, Swagger
- Experienced in using Queues (ActiveMQ/RabbitMQ, Kafka) and integration frameworks like Apache Camel
- Experienced in Front End skills include Angular, CSS, SAAS, Node, NPM, Bootstrap
- Experience with one of the application servers like Tomcat, JBoss EAP, IBM WebSphere
- Experience with relational databases like Postgres, Oracle DB2, and NoSQL databases like Elastic Search, MongoDB, Neo4J
- Experience in containerizing applications using Docker/Kubernetes
- Experience in setting up CI/CD pipelines using GIT, Jenkins, SonarQube is a plus
- Experience in setting up applications for log monitoring using ELK stack and performance monitoring using Prometheus and Grafana is a plus
MongoDBJavascript
PHP
Python
Docker
PythonRuby
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Software Engineer, Memorres