Quality Analyst Support

Position: Oracle DBA

Experience: 6–8 Years

Key Responsibilities:

Install, configure, and maintain Oracle databases in production and non-production environments.

Perform database tuning, backups, and recovery.

Monitor database performance and implement improvements.

Ensure data security and compliance with audit requirements.

Handle upgrades and patching of database environments.

Skills Required:

Strong experience with Oracle 11g/12c/19c.

Hands-on with RMAN, Data Guard, and Oracle RAC.

Proficient in writing complex SQL and PL/SQL.

Oracle Certified Professional (OCP) preferred.

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

About us:

Rubick.ai is one of the fastest-growing eCommerce enablement platforms. We specialise in Product Discovery, Search, and Market Intelligence for marketplaces, brands, and sellers. We offer an end-to-end full-stack Product Information, Cataloging, and Marketing platform as a solution for eCommerce. 

Rubick has catalogued over 5M SKUs for 200+ leading eCommerce brands like Amazon, Hudson Bay US, Zilingo Singapore, The Luxury Closet-UAE, and Myntra in India, the US, Singapore, and other international markets.

Visit us: https://www.rubick.ai/

Responsibilities:

● Ability to create SEO-rich, unique, and interesting content according to guidelines

● Adhere to strict quality standards and write about 3000 words ready-to-publish content per day

● Ensure the content is well-researched, factually correct, relevant, grammatically correct, and non-plagiarized

● Have working knowledge of SEO (keyword research, title, and meta description)

● As a part of a continuous learning process/growth opportunity / and inclusive work culture - writer will have to support editing and any additional responsibilities as and when required

Requirements:

● Excellent writing and editing skills, with the ability to write for different formats and audiences

● Proficiency in SEO tools such as Google Analytics, SEMrush, Ahrefs, and Moz

● Understanding of on-page and off-page optimization techniques, including meta descriptions, title tags, link building, and content optimization

● Ability to work in a fast-paced environment, manage multiple projects, and meet tight deadlines

● Strong communication skills and the ability to collaborate effectively with cross-functional teams

● Edit 3000/3500 words on a daily basis.

● Strict adherence to follow the SEO Guidelines.

Educational background:

● Bachelor or Master’s degree in the relevant field would be an advantage.

● Should be graduated or post graduated from premium/tier 1 universities.

Perks & Benefits:

● Monthly Rewards & recognition

● Medical insurance for self

● Office trips and events

Additional Details:

Website https://www.textmercato.com/

Mode of work: Work From Home

Years of Experience : 2-3 years

Days of work : 5 days (Monday to Friday)

Headquartered at Bangalore

Role type Full time : Contract (2 Months)

Job Type: Full-time

Pay: From ₹18,000 - 20,000

Job Description

• Advising Clients for Commodities and Currency products.
• Calling existing clients for Commodity.
• Passing on research calls and engaging clients to trade

Qualification:

• Min Graduate (Candidate with MBA Degree or candidate with higher study plan should not apply)
• Ready to work in shifts
• Morning Shift- 8.30-5.30pm
• Evening shift -3pm to 12 am
• (Night travelling Allowance will be seperate

Job Description – Sr. Full Stack Developer

Summary

You will be responsible for the full software development Lifecyle.

Core Accountabilities

• Motivate, develop, coach, and formally appraise the Software Development team.
• Monitor & co-ordinate any management information and capacity relating to the work of the team.
• Responsible for leading the software development team and providing technical guidance.
• Responsible for full stack, architectural, solution design specification and documentation.
• Responsible for the design, development, modification, maintenance, testing and deployment.
• Develop fully integrated back-end to front-end innovative solutions.
• Design, develop and maintain database solutions associated to data driven platforms.
• Develop to high quality coding standards.
• Responsible for project version control, coding standards, branching strategy and deployment.
• As part of the full development life cycle you will be responsible for continuous integration testing, Unit Testing and Performance Testing.
• Provide advanced technical support escalated from the development support team for all Voyager systems, solutions, and data sets.
• Scope and define detailed product backlog item descriptions that feed into sprint planning.
• Provide effective technical analysis, design requirements and relevant documentation.
• Using appropriate tools to define and communicate the required solution. These may include user journeys, prototypes, and wireframes.
• Coordinate release and sprint planning & conduct daily scrum meetings.
• Develop and maintain a thorough and up-to-date working technical knowledge of digital solutions and the Voyager Worldwide product suite.
• Develop and maintain a detailed technical understanding of our products, systems, technologies, architecture, and data sets.
• Develop and maintain a thorough and up-to-date working technical knowledge and understanding of AI, ML and RPA technologies.
• It should be noted that the above list of main duties and responsibilities is not necessarily a complete statement of the final duties of the post.

Qualifications & Experiences

• 8+ years’ software engineering experience in developing data driven based software solutions.
• 2 years’ leading end to end full stack design, development and implementation.
• Excellent working technical knowledge and understanding of AI, ML and RPA technologies.
• C#.Net: i.e. (.Net Frameworks, WPF, WCF, MVC, MVVM, XAML, Xamarin)
• Python: i.e. (TensorFlow, Keras, Theano, Scikit-learn, PyTorch, NumPy, Pandas)
• JavaScript: i.e. (ES6, Node.js, NPM, Sails.js, Ember.js, React, Mocha, Electron)
• JavaScript framework experience (e.g., Ember, React, Angular)
• jQuery, CSS, and HTML
• Excellent working knowledge and understanding of version control systems such as SVN, TFS & GIT.
• Strong SQL Database design and programming skills.
• Excellent working knowledge and understanding of project management tools such as VSTS DevOps

Hello,

Key Responsibilities –

• Designing, maintaining and updating a suite of financial models for business valuation and strategic decision-making (for buy-side equity clients and SAAS companies)
• Involves conceptualizing framework, designing models and updating already developed models on monthly, quarterly, and need-based frequency
• Manage client engagements on a fully independent basis including one-to-one client communication and manage his/her work independently with end-to-end ownership of client
• Conducting financial and business analyses on various companies and preparing presentation decks and writeups for financing activities
• Preparing custom financial dashboards and screeners based on appropriate financial and operating metrics
• If required, manage 1-2 junior team members and train them on building domain/sector expertise
• Contribute/work on important pilot projects
• Create IPs/white papers/blogs/articles/teasers which can be used for marketing purposes

• Experience in financial modeling and end-to-end management of projects and communication with clients
• Excellent grasp of financial concepts and their application across all areas of financial analysis and valuation
• Proficiency in Excel-based analysis
• Aptitude for problem-solving and troubleshooting
• Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights
• High consciousness towards attention to detail; drive and commitment towards delivering high-quality Service

Position Title – Sr. Research Analyst
Location – Noida

Education – MBA finance / CFA level II or III / CA

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support

Job Responsibilities:

• Experienced in successfully delivering projects with an effort of at least 300 MM - 400 MM
• Delivering projects in Capital Market domain – either in implementation projects or in BAU support projects
• Strong grasp on project management methodologies: planning, work break down, estimation & tracking
• Knowledge on estimation techniques, risk management
• Development background on JEE based application

Desired Traits:

• Very good communication & presentation skill
• Managing different types of stakeholders
• Good leadership skill including conflict resolution and expectation management of project team

Certification:  PMP