Quality Analyst Support

The kind of candidates we are looking who has good experience in support role, Must work in L1 &L2,  ready to work in 24/7 environment,  good to have someone worked in ERP OR Mobile App Support.

Job Requirement: 
• Good understanding of QA methodologies, procedures and QA documentation. Design, develop and maintain test cases.
• Work closely with onsite team & client on Application Support, Maintenance & Implementation tasks.
• Must be able to perform detailed analysis from logs, Query results for an issue reported
• Must be willing to work work in Shift Environment including night shifts and in 24x7 mode, even on Public Holidays as per roaster setup.
• Ready to travel on client site (even on short notice)
• Have sound knowledge about at least one Incident Management system/application.
• Can able to work as an individual contributor and within team as well
• Maintain relevant status reports, in timely manner
• Self-motivated, goal oriented, self-driven, strong interpersonal skills

Desired Candidate Profile:
• IT Graduate
• 3-5 years of technical experience in Application Support, Maintenance & Implementation projects, on a complex environment.
• Recent 2 years of experience in Logistics (Shipping) industry, preferably. Knowledge of Container port Operations is Preferrable