Customer Success Manager

Process Name: US LLS ( Line Language Selection ) - WORK FROM HOME

Company - Teleperformance 

Roles and Responsibility : Will be working as a language interpreter whereas their job would be to interpret between the customer and the client . Interpreter is responsible for handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of French or Nepali or Bengali or Urdu along with Excellent English,

Criteria: Age limit 40 Max

Qualification : Graduates or Undergraduates can Apply

Work History : Freshers and Experienced both can Apply.

Skills Required:

Excellent communication in English as well as in their regional language

Should have good knowledge of computer.

Should be flexible with rotational shifts.

Should be comfortable for video conference with clients.

Should have WIFI , Laptop / Desktop / Smartphone

Perks and Benefits:

Permanent Work from Home

System provided by the company 

5 Days Working with rotational week off.

Pan India Hiring for Work from home.

Salary Details :

Bengali upto 5.5 LPA

Nepali upto 5.5 LPA

French : 10 LPA

Urdu Salary 30K a month

Selection Criteria :

HR Round

Online Assessment in both languages (Client Amcat)

Scoring Marks 3+ for both languages

Test can be performed on any device.

Ops Round on Microsoft Teams

About HighLevel

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Customers

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors. Scale at HighLevel: We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases. About the

Team

Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success

About the Role

● You will lead and mentor a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement.

● You will architect, develop, and optimize scalable solutions using Google Cloud Platform services (or equivalent platforms like AWS), including Pub/Sub, Cloud Tasks, GKE (Kubernetes), and autoscaling mechanisms.

● You will also drive frontend development initiatives using Vue or React, focusing on performance optimization and, if applicable, module federation.

● You will design and optimize database structures and queries, focusing on MongoDB and Firestore, to ensure high performance and scalability.

● You will build and scale platform infrastructure in dynamic, fast-paced environments, ensuring reliability, security, and cost-effectiveness.

● You will collaborate with cross-functional teams to define technical requirements and deliver impactful solutions.

● You will solve complex technical problems, especially under pressure, with a methodical and analytical approach.

● You will stay updated on industry trends and best practices, integrating them into the team's workflows and architectures. Required

Qualifications

● 5+ years of experience in software engineering, with at least 1 year in a leadership role.

● Expertise in Google Cloud Platform services (or equivalent), including hands-on experience with Pub/Sub, Cloud Tasks, Kubernetes (GKE), and autoscaling strategies.

● Strong proficiency in modern frontend frameworks like Vue or React, with a deep understanding of frontend optimization techniques; knowledge of module federation is a plus.

● Advanced knowledge of databases, particularly MongoDB and Firestore, with proven experience in performance optimization.

● Demonstrated success in building and scaling platform infrastructure in high-growth or fast-paced environments.

● Strong analytical and problem-solving skills, with the ability to perform effectively under pressure.

● Comprehensive understanding of system architecture and cloud practices.

● Excellent communication and leadership skills, with a track record of mentoring and developing engineering teams.

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job description

As part of our dynamic international cross-functional team you will be responsible for the design, development and deployment of modern high quality software solutions and applications as an experienced and skilled Full-stack developer.

Responsibilities:

Design, develop, and maintain the application 

Write clean, efficient, and reusable code

Implement new features and functionality based on business requirements

Participate in system and application architecture discussions

Create technical designs and specifications for new features or enhancements

Write and execute unit tests to ensure code quality

Debug and resolve technical issues and software defects

Conduct code reviews to ensure adherence to best practices

Identify and fix vulnerabilities to ensure application integrity

Working with other developers to ensure seamless integration backend and frontend elements 

Collaborating with DevOps teams for deployment and scaling

Requirements:

Bachelor’s degree in computer science or information technology, or a related field.

Proven experience as a skilled Full-stack developer. Experience in Utilities / Energy domain is appreciated.

Strong experience with Java (Springboot), AWS / Azure or GCP, GitLab and Angular and / or React. Additional technologies like Python, Go, Kotlin, Rust or similar are welcome

Excellent problem-solving and debugging skills. 

Strong communication and collaboration abilities to work effectively in a team environment.

Skills & Requirements

Java, Spring Boot, AWS, Azure, GCP, GitLab, Angular, React, Python, Go, Kotlin, Rust, Full-stack development, Software architecture, Unit testing, Debugging, Code reviews, DevOps collaboration, Microservices, Cloud computing, RESTful APIs, Frontend-backend integration, Problem-solving, Communication, Team collaboration, Software deployment, Application security, Technical documentation.

Job Description — Senior Marketing Executive

Location: Hyderabad (Remote)

Job Summary:

TechGrit India is seeking a highly skilled and experienced Senior Marketing Executive with 7+ years of experience to join our team. This is an immediate requirement. The role will be to work closely with cross-functional teams to deliver high-quality solutions while ensuring that best practices are followed.

Key Responsibilities:

Branding & Promotion:

Develop and execute marketing strategies that enhance brand visibility in the IT services domain.

Design internal and external branding campaigns that align with the company's vision and values while also targeting both B2B and B2C segments to support business objectives.

Ensure consistent brand messaging across all touchpoints (website, social media (Linkedln,

YouTube), events, etc.).

Marketing & Communication:

Collaborate with content creators, designers, and agencies to produce engaging marketing materials, including blog posts, case studies, whitepapers, and promotional videos, ensuring effective execution of campaigns.

Lead initiatives to showcase the company's expertise through blogs, webinars, whitepapers, and thought leadership articles.

Events & Webinars:

Organize and manage virtual and in-person events, such as Linkedln live webinars, Zoom meetings, client meets, and industry expos.

Develop themes, identify speakers, and manage end-to-end promotion of events to ensure high engagement.

Digital Marketing:

Plan and execute performance-driven digital campaigns across platforms (Linkedln, Zoom, Email Marketing Platform, Google, etc.).

Track metrics like CTR, Conversions, and ROI to optimize marketing efforts.

Collaborate with the sales team to drive demand generation and nurture leads via email marketing and CRM tools.

Must be able to boost the performance of the posts on Linkedln and other social media channels.

Must have knowledge of SEO Market Research & Strategy:

Analyse market trends, competitor strategies, and customer preferences to refine marketing plans.

Identify new channels to promote IT services and expand the company's reach in target geographies.

Team Collaboration:

Work closely with cross-functional teams (Sales, HR, Design, Technical Team Stake Holders etc.) to align marketing goals with organizational objectives.

Support HR in employer branding and engagement initiatives to attract top talent.

Required Skills:

Digital Marketing Expertise: Proficiency in a wide range of digital marketing tools and techniques, including campaign management, audience engagement, and performance optimization.

Analytical Skills: Strong ability to analyze complex data sets, derive actionable insights, and drive data-informed decision-making to maximize marketing impact.

Communication Skills:

Exceptional verbal and written communication skills in English, enabling clear and effective stakeholder engagement and collaboration.

Leadership Qualities: Proven experience in leading teams and managing cross-functional projects, fostering collaboration, and driving results in a dynamic environment

.

Creativity: Demonstrated ability to conceptualize and execute innovative marketing strategies that resonate with target audiences and drive brand engagement.

AI Tools Familiarity and Passion: Proficiency in leveraging Al-powered tools such as ChatGPT, Jasper, and analytics platforms to enhance marketing efficiency, personalize campaigns, and optimize performance. A genuine passion for staying ahead in the rapidly evolving AI landscape is essential.

Tools Proficiency: Expertise in tools like Google Analytics, HubSpot, Linkedln Campaign Manager, and other marketing platforms for tracking, evaluating, and refining strategies.

Digital Marketing Skills: Hands-on experience in Video Production and Marketing, Social Media Management, Content Marketing, Pay-Per-Click (PPC) Advertising, Search Engine Optimization (SEO), Data Analytics, and Technical SEO problem-solving.

Qualifications:

Bachelor's degree in Marketing, Business Administration, or a related field; an MBA is preferred.

7+ years of relevant experience in marketing within the software services industry.

About TechGrit:

At TechGrit, we understand that businesses need more than just technology —they need a trusted partner to help them succeed in a fast-paced, competitive world. That's why we're dedicated to delivering custom software solutions that drive growth, efficiency, and innovation.

We specialize in serving ConstructionTech, HealthTech, FinTech, and HighTech industries, where our high-performingAgile teams work alongside our clients to design and develop solutions tailored to their unique challenges. From product engineering and systems integration to ongoing support and maintenance, our champion developers ensure every project achieves measurable success through seamless, cutting-edge technology.

Our Mission

To deliver high-quality, cost-effective software solutions that empower companies and entrepreneurs to achieve their goals and stay ahead of the competition.

Our Vision

To be the most trusted technology partner, accelerating business growth through innovation, reliability, and excellence, delivered by a world-class team.

Our Core Values

Customer Obsession: We prioritize our clients' success above all else.

Excellence: We pursue the highest standards in everything we do.

Innovation: We embrace creativity to deliver forward-thinking solutions.

Teamwork: We believe collaboration drives success.

Integrity: We uphold honesty and transparency in every interaction.

Empathy: We listen and understand to create meaningful impact.

At TechGrit, we don't just create software; we build relationships, solve problems, and transform ideas into reality. Join us in shaping the future of technology and empowering businesses to achieve their full potential.

TechGrit: Technology Partner in innovation, excellence, and growth.

We are looking to hire a business development executive with 1-3 years of IT experience as well as good client-handling skills.

Experience: 1-3 Years (Relevant Experience Only)

Work Mode: WFO

Location: Seoni, Madhya Pradesh

Priority: Immediate /Maximum 15-Day Notice Period Acceptable 

Budget: 15,000–25,000 Monthly (Professional Tax & Insurance Deduction Exclusive)

Interview Rounds: 3 (HR, Technical, or Practical)

Working Days: 5 Days a Week (Monday - Friday) | 9:30 AM–6:30 PM

Leave Policy: 8 Paid Leaves *Terms Applied

Notice Period: 1 Month (Mandatory) - If Bypassed, No Relieving/Experience Letter Allotted 

Provisional Period: 90 Days

No salary will be provided if the candidate leaves the company within 15 days

Commitment Period (Bond): Provisional Period + 365 Days (1 Year)

Responsibility:

1. Handling Cold calls and freelancing platforms.
2. Generating the leads, Negotiation with clients Convert leads into clients.
3. Understand client requirements and shape the project structure.
4. Good knowledge about how to create SOW, build data architecture, and other necessary documents.
5. strategies to identify and engage potential clients through various channels.
6. Conduct research to identify new leads and opportunities within target industries.
7. Gather a deep understanding of prospective clients' needs, pain points, and goals.
8. Present our products/services and make plans for their updating with time.
9. Handling Dispute and Finding solution.
10. Maintain regular follow-ups to keep prospects engaged throughout the sales cycle.
11. Collaborate with Development teams and give information about client needs.
12. Do Price negotiations, discussing terms, pricing, and contractual agreements with clients.
13. Prepare and present regular reports on sales activities, lead generation, and performance, and share them with the MD.
14. Good knowledge of market standards and trends.
15. Knowledge about every type of product and service.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, or a relevant field.
2. Handson is experienced in IT, with at least 2 years of business development or sales roles.
3. Exceptional communication, negotiation, and convention skills
4. Ability to build and maintain client relations
5. Knowledge about how to present a demo 
6. Focus on achieving and exceeding targets.
7. Self-motivated, proactive, and capable of working independently.

Pre-Requirements:

Must read the complete job description and acknowledge self-fit for this position.

- Good internet connection/ WiFi.

- Diary and a pen to solve some questions.

- Working earphones and camera.

- Must Join with your own Laptop/Computer.

- Your previous work.

-  Must Visit our website Defenzelite.Com to know about the company.

WFH Note:

We do not provide laptops. The candidate has to arrange before joining.

The candidate has to make sure they have good internet connectivity. (Call such expenses covered by the candidates themselves.)

We encourage you to apply if you think you are a good fit, can handle the Business Development Executive environment, and have a proven ability to generate leads and convert them into clients. Join us in driving our business to new heights and significantly impacting our industry.

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

● Overall 8+ Years of Experience in Web Application development.

● 3+ Years of Designing Middleware using NodeJS platform.

● 5+ Years of Experience in developing middleware using NodeJS

platform.

● 2+ Years of Experience in using NodeJS along with AWS Server-less

platform.

● Good Experience with Javascript / TypeScript, Event Loops,

ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB)

and YAML templates.

● Experience in developing Java, Angular, Java Full stack

● Good Experience with TDD Driven Development and Automated Unit

Testing.

● Good Experience with exposing and consuming Rest APIs and SOAP

APIs on NodeJS platform and Swagger API contracts.

● Good Experience in building NodeJS middleware performing

Transformations, Routing, Aggregation, Orchestration and

Authentication(JWT/OAUTH).

● Experience supporting and working with cross-functional teams in a

dynamic environment.

● Experience working in Agile Scrum Methodology.

● Very good Problem Solving Skills.

● Very good learner and passion towards technology.

● Excellent verbal and written communication skills in English

● Ability to communicate effectively with team members and business

stakeholders

Secondary Skill Requirements:

● Experience working with any of Loopback, NestJS, Hapi.JS, Sails.JS, Passport.JS

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.

We are looking for a blockchain developer who will be responsible for designing, implementing, and supporting a distributed blockchain-based network. Your primary responsibility will be analyzing requirements, designing blockchain technology around a certain business model, and building and launching a blockchain network.

Also, the Position requires maintenance & further development of the existing platform

• Research, design, develop, and test blockchain technologies
• Document new solutions as well as maintain of existing ones
• Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals

1. Requirements

• Hands-on experience in Ethereum, Solidity, Golang, Nodejs, Javascript, NFT, ERC Tokens, DeFi, DAPPS
• Strong software development background, Expertise in Rest API design and development.
• Experience working in NoSQL databases like MongoDB.
• Strong knowledge of common algorithms and data structures
• Proficient understanding of code versioning tools, such as Git, and familiar with concepts of Cloud-based microservices.

Must have worked with Blockchain products and played a vital role to build that application as a developer

• 4 years of hands-on experience with AURA components & lightning experience
• 2 years of Lightning Web Components (LWC) experience
• 4+ years of experience with writing and running APEX
• 1 + years of Visual Force experience
• Ability to work independently and come up with good development practices based on the problem.
• 1 year experience on Lightning communities
• 2 years of experience in designing responsive design solutions for various devices including SF1 app & IPAD safari browser

• You will design, build and own APIs and Services, which will be the core of the product.
• You will participate in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• You will part of developing ideas for new programs, products, or features by monitoring industry developments and trends.
• You will have to take lead on projects, compile and analyze data, processes, and codes to troubleshoot problems and identify areas of improvement.

REQUIREMENTS

• 3-5 years of experience in building highly scalable backend systems.
• Fluency or understanding of specific languages, such as JAVA, Operating System may be required, and Experience in Databases such as MySQL or Postgre SQL
• Strong understanding of Computer Science Fundamentals, Data Structures and Algorithms, SOLID Design Principles, and REST Patterns.
• Focus on efficiency, user experience, and process improvement.
• Excellent project and time management skills.
• Strong problem-solving and communication skills.
• Ability to work independently or with a group

Management & Organization:

• Develop unique and engaging content to meet in-house and clients’ multiple requirements
• Create a wide variety of content across industry verticals like case studies, white papers, corporate brochures, emails, blogs, articles, social media snippets, and more
• Create social media and search engine optimized content.
• Communicate effectively with clients, meet strict deadlines, and follow clients' editorial guidelines.
• Bachelor’s Degree with preferred Major in English, Journalism, Marketing, Advertising or Communications.
• Minimum of five years’ experience as a copywriter/content writer.
• Knowledge of website marketing and search engine marketing.
• Knowledge of information gathering, planning, and organizing methods and principles.
• Experience with desktop publishing tools.
• Experience working on software programs like Photoshop, CorelDraw, HTML.