Customer Success Manager

Position: SR. WEB APPLICATION DEVELOPER 

Job Responsibilities:

• Should maintain Apache web server (LAMP & WHM/CPanel).
• Create and Maintain PHP, Laravel Based web application / HTML, CSS & JS wireframes / mockups, websites , web assets , Landing pages.
• Conceptualize original ideas that bring simplicity and user friendliness on web sites and web applications.
• Create and Maintain WordPress Websites, Plug-Ins and Themes using the latest development and deployment methodologies.
• Create and Maintain high-performance websites with SEO and SEM integrations and managing all technical aspects of the CMS.
• On time delivery - Ensuring the project is delivered on time through continual improvement.
• Quality Benchmark - Ensure that the project is delivered with best quality and with minimal bugs.
• Ensuring effective and timely communication with the project stakeholders and team members.
• Process Compliance / Adherence to style standards on fonts, colors, images, design guidelines, best practices and standards.

Job Requirements:

• Strong understanding of Apache Server with LAMP & WHM/CPanel.
• Strong understanding of php & Laravel based app development life-cycle and best practices and CMS management.
• At least 5+ years of experience working in Laravel, WordPress / HTML 5 / CSS3 / JavaScript / PHP and NodeJS technologies
• Must have experience in building and managing websites for large consulting firms or large publishing house or large content marketing company
• Strong experience in building rapid prototypes and wireframes using HTML 5 / CSS 3 / JavaScript
• Must have experience in developing responsive , multi platform , cross browser / multi resolution user interfaces and design
• Must have Basic knowledge in SEO / SEM
• Must have experience in building new themes and plugins on WordPress CMS and integration with external systems using RESTful APIs and formats (JSON, XML)
• Proficiency in ReactJS with Redux or Angular will be an added advantage
• Ability to work with business leaders / multiple teams.
• Ability to recommend intuitive user journeys / interfaces and proactively evolve product design
• Excellent communication, interpersonal, and organizational skills

SKILLS:

Laravel, WordPress , PHP , WHM/CPanel, DigitalOcean, HTML5 , CSS3 , JavaScript , Bootstrap , jQuery , RESTful APIs and formats (JSON, XML) , ReactJS with Redux , Angular, Debugging Tools , User Interface Design Concepts , Adobe Photoshop, Adobe Illustrator, SEO / SEM.

Key Responsibilities

• Design and execute test plans for web-based features and APIs
• Identify, document, and track bugs through resolution using issue tracking tools
• Collaborate with engineers and product managers to define test strategies and acceptance criteria
• Perform manual and automated testing to ensure functionality across browsers and devices
• Contribute to the development of automated test suites for regression and smoke testing
• Ensure adherence to quality standards across the development lifecycle
• Participate in sprint planning, backlog grooming, and QA sign-off processes

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
• Experience testing modern web applications in an Agile environment
• Familiarity with testing tools such as Cypress, Playwright, Selenium, or similar
• Understanding of browser dev tools, HTTP, and basic API testing (e.g. Postman)
• Strong analytical and documentation skills
• Excellent communication and collaboration abilities
• Ability to work independently and manage time effectively in a remote setting
• Experience with software testing methodologies and techniques
• Knowledge of test management tools, such as Jira or TestRail
• Experience with SQL and basic database concepts
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

Nice to Have

• Experience with automated test pipelines (CI/CD)
• Familiarity with Git-based workflows
• Exposure to performance and load testing tools
• Experience with bug tracking systems such as Jira, Linear, or ClickUp
• Understanding of accessibility and usability testing practices

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• Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 
• Minimum of 3 years of professional experience in developing and deploying AI/ML solutions. 
• Strong proficiency in Python and relevant libraries such as TensorFlow, PyTorch, scikit-learn, and Transformers.
• Hands-on experience with at least one Python web framework (FastAPI or Flask) for building APIs and backend services.
• Solid understanding of machine learning algorithms, deep learning architectures, and GenAI concepts.
• Experience with containerization technologies (Docker) and orchestration platforms (Kubernetes).
• Proven experience working with the Azure cloud platform and its AI/ML and container services.
• Familiarity with data engineering concepts and tools for data processing and preparation.
• Experience with CI/CD pipelines and DevOps practices.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills. 
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with MLOps practices and tools for managing the ML lifecycle. 
• Familiarity with other cloud platforms (e.g., AWS, GCP).
• Experience with specific AI/ML application domains (e.g., NLP, computer vision, time series analysis).
• Contributions to open-source AI/ML projects.
• Relevant certifications in AI/ML or cloud technologies.

What will you be doing at Enalo?

• Understand the problem statement and derive potential product solutions.
• Conduct market research, competitor analysis and user research.
• Collaborate with multiple teams to take the product forward.
• Participate in product strategy, build a roadmap and execute to bring products to life.
• Manage product requirement definition and feature identification for future initiatives, including documentation of prioritized feature sets and use cases.
• Lead the development and QA teams at the appropriate times to realise the goals of the product.
• Own scrum and all the related activities like sprint planning, and release.
• Create user stories and use cases for product features.
• Look for roadblocks and mitigate risks.
• Organize daily stand-ups, brainstorming and review sessions.
• Maintain backlogs and prioritize them effectively.
• Experience the product as an end-user and identify gaps to make the product better. And ensure users can see the value of the product!
• Craft product presentations and do demos.
• Define product metrics and speak through data.
• Be a driving force in assembling the resources necessary to ship high-impact products and features, and facilitate communication throughout the development process.
• Work with the release process and support teams to ensure that the product is released successfully and any issues in production are resolved quickly.
• Measure and analyse the success of a product or feature using internal tools as well as tools like Google Analytics
• Efficiently manage agile development of the product.
• Contribute to the product's 'Go To Market' Strategy.

Skills required :

• Strong familiarity with product development, user flows and UI experience.
• Proven ability to successfully manage all phases of the product development lifecycle.
• Expertise with web/mobile analytic tools.
• Excellent organizational, statistical, strategic thinking, problem-solving, analytical, written and oral presentation and communication skills.
• Strong understanding of agile management (Scrum).
• Ability to break the ground through research and data analysis.
• Good collaboration, design thinking and presentation skills.
• Affinity to marketing.
• Preferred experience in product development as an engineer
• Preferred experience in a product company
• Experience in building or working with an early-stage tech product startup would be a plus.
• Excellent organizational, statistical, strategic thinking, problem-solving, analytical, written and oral presentation and communication skills.
• Experience in B2B SaaS/Payments will be added advantage.

We are looking for a Lead Generation Executive who will be responsible for creating and implementing strategies for quality coordination, testing and providing solutions to the identified quality problems.

Skills Required

• Experience 1-2 years in Lead Generation and Outreach, preferably in the IT industry.
• Excellent communication skills, both verbal and written.
• Strong negotiation and presentation skills.
• Ability to work in a goal-oriented environment under pressure.
• Strong analytical skills and data-driven thinking.
• Highly organized with strong attention to detail.
• Ability to work in a goal-oriented environment under pressure.

Roles and Responsibilities

• To act as an ambassador for the business, and promote the center and its products.
• To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.
• Conducting sales campaigns through email & other social media. 
• To use company databases to gain potential leads.
• Strong ability to screen and qualify suitable leads and prospects.
• Proven ability to be a self-starter while working independently.
• Competitive & results driven by nature.
• To be proactive in identifying opportunities for new business.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.

3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

Primary Responsibilities:

• We need strong SQL database development skills using the MS SQL server.
• Strong skill in SQL server integration services (SSIS) for ETL development.
• Strong Experience in full life cycle database development project using SQL server.
• Experience in designing and implementing complex logical and physical data models.
• Exposure to web services & web technologies (Javascript, Jquery, CSS, HTML).
• Knowledge of other high-level languages (PERL, Python) will be an added advantage
• Nice to have SQL certification.

Good to have:

Your Responsibilities:   

• Independently coordinate webinars, tradeshows, and conferences, including overseeing logistics, managing registrations, coordinating with vendors, and ordering marketing collateral. 
• Coordinate product, event, or content email marketing campaigns, including copy, scheduling, testing, and database management 
• Assist with website content social media and digital marketing programs. 
• Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports 

• Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness 

You Have:   

• Exceptional problem-solving skills  
• Strategic, data-driven mindset with excellent execution skills for rapid project completion  

• Strong interpersonal and teamwork skills  
• Experience with marketing automation tools and communication platforms 

Your Key Competencies:   

• Self-motivated  
• Detail-oriented  
• Results-driven   
• Project management for ensuring timely delivery of projects   

Your Education and Experience:   

• BA/BS University degree with a concentration in marketing, advertising, or business. 
• 2+ years of marketing experience 

About Paytail: 

We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI’s across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.

Why Paytail:

Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.

Feedback driven Culture: “Feedback is the breakfast for the champions” and thus we believe feedback helps people & organization improve.

Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.

Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or, do you have some concerns about your work? Feel free to talk to the leadership.

Skills, Responsibilities & Requirements:

- 5 + years of experience with a minimum of 3 years of experience working as Key Account Manager or Customer success roles handling $ 100 Million + Accounts.

- Graduate degree in Engineering, Business, MBA is Plus

- Understanding of Fintech & lending domain across the country is a plus

- Excellent written and verbal skills and good knowledge of Excel

- Ability to work in cross-functional teams

- Build and maintain strong long-lasting relationships with assigned accounts and stakeholders.

- Understand various analytics of our customers and craft and implement strategies to grow.

- Deliver metrics and analysis to customers to ensure that they understand the value of Paytail

platforms.

- Scheduling and owning reviews like MBR, QBR with key stakeholders at the customer end.

- Owning Expansion within the set of assigned accounts.

- Work to develop and circulate the set of best practices that will be the foundation of this growing

team.

- Drive customer decision making by aligning Paytail’s value proposition with corporates problem

statements.

- Thoughtfully engage Enterprise Sales and cross-functional leaders to advance large sales pursuits.

- Coordinate internally for prompt resolution of any complaints (Enterprises) and ensure the best

possible customer experience.

- Thoughtful and empathetic by nature.