Lead Generation Executive

We are looking for an experienced QA Manager to oversee and manage the Quality Assurance (QA) process for a critical project. The role involves coordinating with multiple stakeholders (clients and vendors), ensuring QA transparency, tracking bugs, keeping QA activities on schedule, and providing overall QA reporting.

Key Responsibilities:

• Act as the primary point of contact for all QA-related activities across multiple stakeholders.
• Manage and coordinate the QA process, ensuring smooth collaboration between the client and vendors.
• Utilize ASANA to track and manage QA tasks, issues, and progress.
• Ensure transparency in QA issues by maintaining comprehensive documentation and reporting.
• Track and monitor bug resolution progress while ensuring timely follow-ups.
• Provide regular status updates and reports on QA activities, issues, and resolutions.
• Identify and mitigate potential QA risks and bottlenecks.
• Work closely with development, product, and vendor teams to ensure quality standards are met.
• Establish and enforce QA best practices and process improvements.
• Ensure QA efforts align with project timelines and overall business objectives.

Required Skills & Qualifications:

• Proven experience as a QA Manager or in a similar QA leadership role (10+ years).
• Hands-on experience with ASANA for project and task management (4-5 years).
• Strong stakeholder management skills with the ability to coordinate between clients and vendors.
• Experience in bug tracking and defect management.
• Excellent reporting and documentation skills.
• Strong understanding of QA methodologies, testing processes, and best practices.
• Ability to identify risks and proactively resolve QA challenges.
• Experience working in agile environments is a plus.
• Strong communication and interpersonal skills.
• Flexibility to work in the New York time zone (onshore or offshore).

Time: As per NY time zone (6 pm - 3 am)

Location: Mumbai/Remote

We are on the lookout for an effective UX writer to create microcopy that is intuitive to users, in keeping with the product’s brand voice, including people of different abilities, ages, gender identities, and backgrounds.

Create copy for apps, websites, and other digital products. Suggest words for menus, definitions, buttons, labels, chatbots, error messages, or instructions to guide first-time users through a product. Knowing grammar, spelling, and an in-depth understanding of tone and shades of meaning is essential. You will closely work with product design teams and collaborate with front-end and back-end developers. This role also has elements of a UX Producer. As a producer, you would support design teams, business stakeholders and clients.  Stay up-to-date with what teams are working on. Designers have to justify their work with clients. As producers, bring guidance during those crossroads, shedding light on the creative process and educating the clients in a way that’s digestible for them. You need to be someone who’s flexible, agile, responsive and honestly, calm! You will be juggling multiple projects. The office environment is young and dynamic. It's a work-hard, play-hard culture. We work in a hybrid model, three days from the office, and 2 days from home. If this sounds like you, apply to us. 

ROLE : BPO QUALITY ANALYST (QA)

EDUCATION: ANY DEGREE

EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)

WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)

NOTICE PERIOD : IMMEDIATE JOINEE

LOCATION : HASSAN, KARNATAKA

JOB DESCRIPTION:

BPO QUALITY ANALYST-Roles and Responsibilities

• Strong analytical and facilitation skills.
• Monitoring product standards and implementation of quality control programs.
• The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
• Performing the internal audit cycle based on facts.
• Planning, organizing, updating and maintaining documentation related to quality parameters.
• Highly self-motivated and directed, with keen attention to detail.
• Good time management skills
• Keeping quality documentation up to date.
• Analyzing the working progress of employees with set parameters.
• Responsible for the review and update of the program quality plans.

• Proficiency in the English language is mandatory. 

• Designing the Mobile Application for our product offering
• Communicating effectively in a cross-functional product development team and present ideas and designs effectively.
• Identifying and correcting bottlenecks and fixing bugs
• Helping maintain code quality, organization, and automatization

What you need to have:

Hello Greetings!!!

We are looking for "IOS Developer " for Goregaon (Mumbai)/ Lucknow location.

Experience: 3-7 Years

Notice Period: up to 30 days

Location: Goregaon (Mumbai)/ Lucknow

Responsibilities and Deliverables:

• 3-7 Years of experience.
• Development experience in React Native, Objective C, Swift.
• Hands-on experience in COCOA Framework, XCode 3.1, Interface Builder, iOS SDK 3.0 and above.
• Good understanding of Native APP iOS design theme & guidelines for smartphone/tablets.
• Experience in calling web services integration (SOAP, REST, JSON, XML) & Basic client - Server architecture understanding.
• Knowledge of SQLite, Web Services, HTML5, CSS3, JavaScript and working experience in SQL
• Experience with third-party libraries and APIs like Facebook, Google+ etc.
• Good knowledge and experience on payment gateway.
• Experience in building and publishing apps in app stores.
• Should have good communication skills.

Please provide the following details:

• Present CTC
• Expected CTC
• Notice Period

• Graduate degree with a strong academic performance from a top tier university
• You can think in terms of the big picture but deliver on the details
• You have an instinct for great product design and are an advocate for new features with qualitative and quantitative reasoning
• You do whatever it takes to make your product and team successful, whether that means writing a testing plan, analyzing large data sets, or hunting down the root cause of a user’s frustration
• You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
• You communicate with empathy, precision, and clarity
• You are technical enough to ask engineers good questions about architecture and product decisions alike
• Beyond just shipping new products, you obsess about continuous product improvement
• While we generally value attitude over skills, we expect that you’ve spent at least five years in a fast-paced product management role

What you will be doing:

• Grow an efficient, collaborative team of data scientists, data engineers, and BI developers by hiring, coaching, mentoring, and sharing feedback that preserves company culture and values
• Prioritize work for your team, making rational tradeoffs on priorities based on business constraints, ensuring on-time deliverables and high-quality solutions
• Working with our Engineering teams to improve and advance our development practices based on a data-driven and analytical approach
• Collaborate and maintain a high level of interaction and cooperation with technical and non-technical stakeholders across Gelato
• Partner closely with our product team and stakeholders to improve planning and prioritization
• Drive the analytics and data science roadmap in Gelato
• Work in European time zones
• Who you are

About our organization background: http://sportsit.net/" target="_blank">http://sportsit.net/ 

SportsIT A London headquartered global technology firm specializing in working with technology firms and IT organizations in the emerging technologies such as Web 2.0, SaaS, Cloud, Open-source, BI/DW, Mobility, Automation, DevOps and Big Data. 

We work only on the Sports, Games, Betting and Gambling industry.   

Job Description: React.JS Developer role

Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

Thorough understanding of React.js and its core principles.

Experience with popular React.js workflows (such as Flux or Redux)

Familiarity with newer specifications of ECMAScript.

Experience with data structure libraries (e.g., Immutable.js)

Knowledge of isomorphic React is a plus.

Familiarity with RESTful APIs.

Knowledge of modern authorization mechanisms, such as JSON Web Token.

Familiarity with modern front-end build pipelines and tools.

Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

Ability to understand business requirements and translate them into technical requirements.

A knack for benchmarking and optimization.

Familiarity with code versioning tools.

• Drive employee Engagement initiatives through effective employee connect, conduct periodic communication forums, open house forums and town hall meetings
• Should have Experience in EWS, RAG analysis, Skip level meetings, 360/90 degree programme, Managing attrition etc.
• Planning and executing festival celebration in the company for the employee engagement
• Planning and executing varied activities for employee motivation programmes
• Measure employee satisfaction and identify areas that require improvement
• Ensuring constant engagement initiatives are implemented
• To handle operational activities like filing and service logs
• Driving Performance Management Process like ADH assessment, TRP etc.
• Partnering with the shared services, operations and other stakeholders to handle day to day activities. E.g. Leaves, Transfer-Relocation, Benefits, etc.

Roles and Responsibilities-

• Employee Engagement - Ensure smooth end-to-end implementation of the assigned processes. This should cover the following activities: 
• Ensure release of engagement Calendar 
• Review and Track Status of open Actionable
• Prepare Dashboards for various employee connect initiatives
• Alert stakeholders on delays / issues
• Employee Grievance handling & providing first hand resolution to the employees
• Manage queries, issues, escalations, if any 
• Any other process/ task allocated as required
• Participate in Knowledge Sessions within or outside the Team
• Participation in events organized by company
• MIS based reports like HR SLA, Attrition, Adhoc reports etc.
• Processing resignations, Conducting Exit Interviews to ensure smooth closure of full & final settlement.