Customer Success Manager

YatriPay is a pioneering force in the travel industry, harnessing blockchain technology to create seamless travel experiences. 

We're looking for a skilled Python Django Developer with expertise in PostgreSQL to join our dynamic team. You'll be responsible for developing and maintaining robust, user-friendly applications while collaborating with cross-functional teams to deliver transformative solutions. If you're enthusiastic about using technology to enhance travel and you have the expertise in Python, Django, and PostgreSQL, we invite you to apply. Join us in revolutionizing the travel sector with innovation, efficiency, and security. Your code could be the key to unlocking a new era in travel.

We are hiring for ASP. NET MVC/Core Developer.

Join Us from Anywhere in India!

Experience Range: 1-3 years

Role and Qualifications:

• Essential: Proficiency in ASP. NET MVC & ASP. NET Core, with a minimum of 1 year of hands-on experience
• Familiarity with. NET framework versions starting from. NET 4.5 and onwards
• Strong grasp of C#, JavaScript, TSQL, HTML, ASP. NET MVC, ASP. NET Core, ASP. NET Web API, and MSSQL
• Effective verbal and written communication skills
• Even candidates with foundational knowledge are encouraged, including freshers

What We Offer:

• Competitive salary increments based on your current CTC
• Additional referral bonuses
• Collaborative and supportive work environment
• Embrace remote work options
• Engage with cutting-edge technologies
• Salary commensurate with qualifications - no limitations for the right candidate
• Flexible work timings to accommodate project needs
• Performance-based bonuses

If you're an ASP. NET developer ready to contribute your skills within a dynamic environment, we're excited to welcome you, regardless of where you're located. Your expertise will be valued as we navigate the latest technologies and celebrate a culture of excellence.

Feel free to reach out and explore this opportunity further!

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As our Group Account Manager, you will play a pivotal role in fostering unparalleled client satisfaction and revenue growth. You'll lead a team of talented Account Managers and Executives, cultivating a dynamic environment that fosters continuous learning and innovation.

Key Responsibilities:

• Manage and cultivate a portfolio of client accounts, acting as a trusted partner to ensure client satisfaction and retention through exceptional communication and strategic guidance.
• Provide leadership and mentorship to a team of Account Managers and Executives, establishing goals, training, and celebrating achievements.
• Develop and implement strategic client engagement initiatives to achieve and surpass revenue targets, driving project conversions.
• Oversee seamless project execution, ensuring adherence to the highest quality standards and timely delivery while effectively managing resources.
• Foster strong collaboration with internal teams across Sales, Marketing, and Talent Acquisition to deliver exceptional client experiences.

Qualifications:

• Minimum of 5 years of progressive experience managing client accounts within advertising, marketing, or consulting. A strong understanding of the creative industry is a plus.
• Proven track record of exceeding revenue targets through strategic client engagement and relationship management.
• Demonstrated leadership abilities with a history of coaching, mentoring, and developing high-performing Account Management teams.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.
• Exceptional organizational skills with the proficiency to manage multiple priorities, prioritize tasks effectively, and thrive in a fast-paced environment.
• Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to ensuring top-notch project execution and delivery.
• Familiarity with creative project management methodologies (e.g., Agile, Waterfall) and a passion for working in a dynamic and collaborative environment.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and experience with project management tools (e.g., Asana, Trello) is a strong asset.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

Days 1-30: Accelerated Learning and Relationship Building

• Get to know IndieFolio: Conduct a comprehensive review of our client base, service offerings, and internal processes.
• Shadow Top Performers: Gain invaluable insights by shadowing experienced Account Managers and learning best practices in project management methodologies.
• Establish Stakeholder Relationships: Cultivate strong working relationships with key stakeholders by attending meetings and fostering open communication channels. This will allow you to gain a comprehensive understanding of ongoing projects and client expectations.

Days 31-60: Client Relationship Management and Value Creation

• Assume Ownership of Key Accounts: Take full responsibility for managing a portfolio of key accounts. Focus on fostering strong, long-term relationships and consistently exceeding client expectations.
• Conduct Client Needs Assessments: Employ in-depth analysis to identify client needs, pain points, and long-term goals. This will help you tailor solutions and deliver exceptional value.
• Foster Collaborative Client Partnerships: Collaborate seamlessly with design and technical teams to ensure project execution aligns flawlessly with client objectives.
• Implement Effective Communication Strategies: Establish regular communication channels with key accounts to build trust, maintain transparency, and address any concerns promptly.

Days 61-90: Strategic Growth and Innovation

• Optimize Account Management Processes: Develop and implement efficient account management processes to maximize your impact, streamline workflows, and improve overall effectiveness.
• Identify New Business Opportunities: Utilize your understanding of target industries to actively identify and cultivate promising new business opportunities.
• Develop Compelling Presentations: Craft persuasive pitch decks and presentations that effectively showcase IndieFolio's value proposition and secure new client partnerships.
• Onboard New Clients Seamlessly: Implement a well-defined onboarding process for new clients to ensure a smooth transition and set the stage for long-term success.

By Day 90:

• You will have established yourself as a trusted partner to key accounts, consistently exceeding client expectations and fostering long-term partnerships.
• Your proactive approach to client needs and implementation of innovative solutions will have demonstrably increased client satisfaction and retention.
• You will have actively contributed to revenue growth by securing new business deals through the development of compelling pitches and effective onboarding strategies.

Job title : Backend Engineer

Location : Remote

Job Description

• Responsibilities:
• Execute on the software development strategy to improve our dynamic highly distributed system
• Understand and implement software development/engineering lifecycle concepts to drive features from conception to delivery
• Collaborate closely with the product management, architects and dev-ops to achieve quality releases
• Work hand-in-hand with customer support, documentation and downstream teams to enable customer success
• Make appropriate trade-offs to optimize time-to-release while maintaining performance and scalability requirements
• Be able to clearly communicate goals and desired outcomes to internal project teams
• Interview, mentor and coach new team members

Skills :

Requirements:

• BS/MS in Computer Science/Engineering with 8 years or equivalent experience
• Be a self-starter, able to learn independently and adapt quickly
• Advanced-level of experience as hands-on Core Java Software Engineer in a distributed/cloud-based product
• Solid experience with Spring framework, Rest API, MongoDB, ElasticSearch, Kubernetes and Docker
• Cloud Experience (AWS, Google Cloud, Azure)
• Strong experience and knowledge with Micro services, distributed processing systems, and performance optimization
• Experience with Agile development process and embrace Agile methodologies
• Strong believer of automation test and strive for higher code coverage
• Can-do attitude on problem-solving, quality and ability to execute

Education

• BS/MS in Computer Science/Engineering with 5 years or equivalent experience

DevOps Engineer

Our engineering team is looking for Big-Data DevOps engineers to join the engineering team and help us automate the build, release, packaging and infrastructure provisioning and support processes. The candidate is expected to own the full life-cycle of provisioning, configuration management, monitoring, maintenance and support for cloud as well as on premise deployments.

Responsibilities

• 3-plus years of DevOps experience managing the Big Data application stack including HDFS, YARN, Spark, Hive and Hbase
• Deeper understanding of all the configurations required for installing and maintaining the infrastructure in the long run
• Experience setting up high availability, configuring resource allocation, setting up capacity schedulers, handling data recovery tasks
• Experience with middle-layer technologies including web servers (httpd, ningx),

application servers (Jboss, Tomcat) and database systems (postgres, mysql)

• Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
• Experience maintaining and hardening the infrastructure by regularly applying required security packages and patches
• Experience supporting on-premise solutions as well as on AWS cloud
• Experience working with and supporting Spark-based applications on YARN
• Experience with one or more automation tools such as Ansible, Terraform, etc
• Experience working with CI/CD tools like Jenkins and various test report and coverage Plugins
• Experience defining and automating the build, versioning and release processes for complex enterprise products
• Experience supporting clients remotely and on-site
• Experience working with and supporting Java- and Python-based tech stacks would be a Plus

Join our core team

1. Are you excited to be one of the first five employees of a startup and witness the growth of a company from a small room to the next unicorn?
2. Do you think the problems around people should be solved first?
3. Does your heart hurt when you see a talented engineer who has no job and is struggling to get any kind of job just to live a better life?
4. Are you keen to keep learning new technologies for the betterment of human lives?
5. Are you passionate and energetic enough to build a platform to enable the ‘Future of Work’?

If the answer to all the above questions is a BIG YES, we are waiting curiously for you to join Dignifiedme.

Following technical skills is mandatory, but not at the cost of your confusion about the above questions.

Job Role – Full Stack Developer This is just a title! and there’s much more expected 😊, if you transcend with your performance, the title can be anything big you can dream of)

Technologies – Extensive experience in PHP Laravel, AJAX, Bootstrap, React/Angular JS, Javascript, HTML, HTML 5, CSS, MySQL 

• Clear fundamentals, well versed with OOP.
• Demonstrable experience developing clean, scalable code.
• Understanding of CI/CD, Github.
• Experience optimizing existing code and queries for performance and scalability.
• Experience developing and consuming restful web services.
• Agile methodologies

Nice to have - LiteSpeed Server Experience, Azure Cloud

Willing to learn – MEAN and MERN stacks, Cloud Technologies, AI-ML 

Industry Experience – 2+ years (if you think that with your lesser experience, you can beat others, you are open to applying)

Education: Degrees don’t count for us, but your skills do.

Soft skills: self-motivated, can define own goals, can work independently on day-to-day tasks, knows what being accountable means, and understands ownership well. 

MUST HAVE SKILL: The Art of Googling (and now ChatGPT!) the Solutions We don't need to reinvent what already exists!

Location – Vadodara, Gujarat (most of the time it will be Work from Home)

Perks:

• 5 days a week (moving further yes, but you may be required to support for extra hours)
• Flexible work hours (no 9 to 5 culture), but your output will count. We ensure that you will have the best work-life balance)
• Competitive Compensation