Cutshort logo
Companies deliver modern and easy onboarding. (WF1) logo
Customer Success Manager
Companies deliver modern and easy onboarding. (WF1)
Customer Success Manager
Companies deliver modern and easy onboarding. (WF1)'s logo

Customer Success Manager

at Companies deliver modern and easy onboarding. (WF1)

Agency job
3 - 7 yrs
₹20L - ₹25L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Customer Success Manager
SAAS Sales
International Sales
Product Sales
  • Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
  • Provide product training to enable the customers to realize the potential of the company
  • Identify product usage gaps and provide actionable solutions to the customers 
  • Build value-based relationships with customers and create company champions 
  • Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
  • Drive desired customer outcomes through a consultative approach 
  • Ensure customer retention by negotiating and closing renewals 
  • Identify opportunities of upselling and cross-selling along with the Account Managers 
  • Identify appropriate business use cases where the company can be deployed 
  • Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
  • Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
  • Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
  • Work with the marketing team to execute customer surveys, case studies, etc 
  • Identify and Process Success milestones for the customers 
  • Optimize existing processes within the company and actively enhance all Customer Success initiatives 
  • Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

 

Our ideal Customer Success Manager: 

  • Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
  • Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
  • Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
  • Showcases exemplary written and verbal communication skills to work along with Global Customers 
  • Has worked directly with Large Enterprise Customers in the Americas or European region  
  • Has an exceptional ability to communicate and foster positive business relationships
  • Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
  • Managed customers across different segments in the past and knows how to manage them differently
  • Exhibits a true passion for customers and for Customer Success  
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Mumbai
4 - 7 yrs
₹11L - ₹17L / yr
Performance marketing

Strong performance marketer profile

Mandatory (Experience 1): Must have 4+ years of experience in performance marketing

Mandatory (Team Lead): Must have atleast 1+ years of experience in a managerial role

Mandatory (Tech Skills): Must have strong hands-on expertise in any of Google Ads, Meta Ads, LinkedIn Ads

Mandatory (Tech Skills): Must have proven experience managing large monthly ad budgets

Mandatory (Tech Skills): Must have an understanding of attribution models, funnels, and CRM-based tracking

Mandatory (Tech Skills): Must be proficient in advanced Excel/Google Sheets

Mandatory(Company): Product companies (Fintech, Startups preferred

Read more
Product company
Product company
Agency job
via Trinity consulting by Priyanka G
Remote, Bengaluru (Bangalore)
3 - 7 yrs
₹4L - ₹8L / yr
Artificial Intelligence (AI)
skill iconMachine Learning (ML)
Retrieval Augmented Generation (RAG)
skill iconDocker
skill iconKubernetes
+1 more

Experience: 3+ years


Responsibilities:


  • Build, train and fine tune ML models
  • Develop features to improve model accuracy and outcomes.
  • Deploy models into production using Docker, kubernetes and cloud services.
  • Proficiency in Python, MLops, expertise in data processing and large scale data set.
  • Hands on experience in Cloud AI/ML services.
  • Exposure in RAG Architecture
Read more
Deqode
at Deqode
1 recruiter
Mokshada Solanki
Posted by Mokshada Solanki
Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Kolkata, Ahmedabad, Chennai, Indore, Jaipur
4.5 - 6 yrs
₹6L - ₹18L / yr
skill iconJava
Microservices
06692

We are looking for a highly skilled Backend Developer with expertise in Core Java, Java 8, and Data Structures. The ideal candidate should have experience in Spring Boot, JPA/Hibernate, and Microservices architecture. If you are passionate about backend development and want to work in a dynamic environment, we’d love to hear from you!


Key Responsibilities:

  • Develop and maintain backend applications using Core Java and Java 8.
  • Design and implement RESTful and SOAP web services.
  • Work with Spring Framework, Spring Boot, and JPA/Hibernate for backend development.
  • Build and optimize microservices-based architectures.
  • Manage databases such as PostgreSQL, MySQL, or Oracle.
  • Collaborate with cross-functional teams to deliver high-quality software solutions.
  • Write clean, efficient, and scalable code while following best practices.

Requirements:

✅ Strong hands-on experience in Java (Core Java, Java 8) and Data Structures.

✅ Proficiency in Spring, Spring Boot, JPA/Hibernate.

✅ Experience in developing and consuming RESTful & SOAP APIs.

✅ Knowledge of Microservices architecture and best practices.

✅ Database expertise in PostgreSQL, MySQL, or Oracle.

✅ Excellent verbal and written communication skills.


Nice to Have:

  • Experience with Docker/Kubernetes.
  • Knowledge of CI/CD pipelines and DevOps practices.
  • Exposure to cloud platforms (AWS, GCP, or Azure).
Read more
Belgaum
1 - 5 yrs
₹1L - ₹4L / yr
Teaching
Field service
Client Servicing
Client Management

Only Female Candidates

Looking for the Implementation ManagersBelgaum Location respectively who are excited to be part of our fast-paced, high-intensity work environment and work with the Delivery Leaders aligned with our Mission.

Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ children annually to get closer to our vision to democratize quality early education. This role will be an integral part of the growing Delivery Team who contribute to our mission to expand from our current set of 700 partner schools to 7000+ schools in 3 years by 2025.


Responsibilities

● Independently manage end to end implementation of Kreedo curriculum in 18 – 20 schools assigned in specific area/s.

● Visit each school monthly to observe and assess if schools are meeting the set parameters. ● Assist the teachers to identify areas of development and improvement.

● Write detailed observation reports based on the visits.

● Provide guidance to the school management to successfully implement Kreedo Curriculum


Requirements

● Excellent interpersonal skills

● Should be fairly fluent in English (Both Spoken and Written)

● Willing to travel

● Working knowledge of Microsoft Office Suite (Word and Excel) and Google Docs

● Desire to build a career in Early Childhood Education Note: Exposure to young children in a personal / professional capacity will also be an added advantage.


Experience

● Experience: 0 - 4 years of Experience in sales or training or delivery (post sales support), preferably from service industry.

● Education: Any Graduation / Post-Graduation (Bachelor / Master degree in Education / Early Childhood Education / Human Development will be an added advantage)

● Language Preference: English, Hindi & any Local Language ( Marathi)

● Job Location: Belgaum

Job Types: Full-time, Permanent

Read more
BLJ Tech Geeks
at BLJ Tech Geeks
3 recruiters
Ashutosh Sharma
Posted by Ashutosh Sharma
Bengaluru (Bangalore)
10 - 17 yrs
₹38L - ₹65L / yr
RESTful APIs
API
SQL
skill iconDocker
skill iconKubernetes
+1 more

Female candidates Only

Location - Bangalore

Experience - 10+ Years

5 Days Working(Hybrid)

  • Strong experience in MEAN stack technologies
  • This role will primarily be leading/mentoring Application Development, Database, and Testing teams


 Brief Job description

In order to successfully create world-class pricing products you will need to bring rock-solid back-end skills, micro-service architecture experience and a passion for leading high-performing Agile developer teams.

 

What you will do

….

 

Basic Qualifications

  • 8+ years of experience as a software developer with a clear history of technical excellence, depth and leadership
  • At least 5+ years of experience in managing software development with a strong track record of on-time delivery for large, cross-functional projects
  • Experience with hiring, attracting, motivating, coaching, retaining and developing engineers and their leaders.
  • Experience with scalable API development and REST services
  • Excellent communication, adaptability and collaboration skills
  • Bachelor’s degree in Engineering, Computer Science or related field

What You Can Do To Stand Out

  • Experience with modern development technologies/languages and cloud-native development
  • Proficiency with SQL, data processing and supporting architectural patterns
  • Background in Containers (Docker, Kubernetes, Mesos, etc.)
  • Automated test, build deployment tools, continuous integration
Read more
Outplay
Akshaja Manoharan
Posted by Akshaja Manoharan
Chennai
2 - 5 yrs
₹7L - ₹15L / yr
Sales
SaaS

About the role:

Outplay is looking for a motivated and talented Sales Development Representative to join our growing team. We’re looking for energetic, tech-savvy SDRs to join our fast-growing team. As part of the Outplay sales team, you will become a subject matter expert and advise new clients on sales best practices, technology, and process.

US Shift Only (6 PM - 3:30 AM) - Onsite (Chennai)

 

Responsibilities: 

  • Represent our company’s products and services - starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
  • Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.
  • Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
  • Utilize cold calling, and email to generate new sales opportunities.
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities
  • Proactively seek new business opportunities in the market.

We are looking for someone who has: 

  • 1-2 years experience in a Sales role and are eager to learn to become a great seller.
  • Active on LinkedIn.
  • Strong understanding of Sales and lead development best practices
  • Proven ability to perform successfully given low oversight and limited process
  • 100% reliable and detail-oriented. A drive to execute flawlessly.
  • A positive can-do attitude and tireless work ethic. Driven and self-sufficient.
  • Must live and breathe startups with broad responsibilities, crazy busy, dynamic environment, lots of responsibility, and lots of fun

Benefits:

  •  Flexible work hours - We believe mental health is way more important than a 9-5 job.
  • Health Insurance - We are a family, and we take care of each other - we provide medical insurance coverage to all employees and their family members. We also provide an additional benefit of doctor consultation.
  • Workstation and Internet Allowances.
  • Annual company retreat - we work hard, and we party harder.
  • City meet-ups- You work with your team members in the mornings and party in the evenings.
  • Safe space to innovate and experiment.
  • Steady career growth and job security.
Read more
Niyotail
at Niyotail
5 recruiters
LUCKY SINHA
Posted by LUCKY SINHA
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
4 - 8 yrs
₹6L - ₹25L / yr
skill iconJavascript
skill iconAngular (2+)
skill iconReact.js
skill iconAngularJS (1.x)
skill iconVue.js

Job Location : Gurgaon Sector 15

Min Experience : 4 years in Front End

Salary : Hike on present according to company norms

Your core responsibilities:


  • Design and build efficient, scalable & high performance systems.
  • Interact with Product, Design and Engineering teams to spec, build, test and deploy new features.
  • Perform Peer Code Reviews and mentor other engineers.
  • Investigate production issues pertaining to our retail applications and implement intelligent solutions.
  • Work on experimental projects and prototypes and build them into stable solutions.

What will help you thrive in this role? 


  • You have 3+ years of experience building applications on the web platform with JavaScript, HTML and CSS.
  • Expertise in Javascript and any Javascript frameworks/libraries like ReactJS, VueJS, Angular, Redux, etc.
  • Strong fundamentals on Web Standards, Browser Performance and Rendering Pipelines, HTTP and other relevant concepts.
  • You can write testable, maintainable code that’s easy to understand.
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Knowledge of server side programming using NodeJs is a plus.
  • A knack for benchmarking and optimization.
Read more
Latent Bridge Pvt Ltd
Remote only
7 - 10 yrs
₹5L - ₹15L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+5 more
  • Web application development experience in HTML5, CSS3, Javascript (including new ES features), Python
  • Hands-on experience in any one of the python-based backend frameworks like Django or Flask or Pyramid along with end to end testing
  • Hands-on experience in building high performant React applications
  • Hands-on experience working with Object Oriented JavaScript (OOJS), JavaScript libraries and their practical uses in building complex interactive experiences
  • Hands-on experience working with TDD in JS with the help of frameworks like Mocha, Chai, Jest, Enzyme, React Testing Library etc.
  • In depth knowledge of SQL is a must. SQL Technologies that are desired are MySQL, PostGres, Oracle
  • Experience in state management libraries like Redux and MobX
  • Good understanding of asynchronous request handling, partial page updates, and AJAX
  • Familiarity with various component libraries and design systems
  • Proficient in using media queries and CSS frameworks like bootstrap or foundation for implementing responsive web design patterns in the applications
  • Knowledge of common JavaScript design patterns
  • Experience in owning Code Quality and Code Review processes
  • Experience on Node.js is an advantage
  • Work "in the trenches" with junior developers to implement large features that wow our clients
  • Partner with Managers, Business Analysts, and test analysts to develop realistic implementation plans with a focus on quality, sustainability, and delivering value to our clients
  • Stand up for coding best practices that ensure quality products: automated testing, unit testing, agile development, continuous integration, code reviews, and technical design
  • Improve technical skills of self and the team
  • Research industry trends and web technologies, and promote adoption of best-in-class web tools and technologies
  • Understand client business issues and actively participate in designing solutions and features that meet client needs
  • Take initiative to advance the quality, responsiveness, architecture, or design of our solution, if you want to make it happen you can.
  • Excellent organizational and task management skills
  • Strong oral and written communication skills
  • Ability to work in global cross-office teams
  • Fluency in English is required
Read more
They provide software development services. (IT1)
They provide software development services. (IT1)
Agency job
via Multi Recruit by Asha Raj
Bengaluru (Bangalore), Jaipur
5 - 7 yrs
₹25L - ₹30L / yr
DevOps
skill iconJenkins
skill iconDocker
skill iconKubernetes
CI/CD
+5 more
  • As a DevOps engineer, you will be responsible for
  • Automated provisioning of infrastructure in AWS/Azure/OpenStack environments.
  • Creation of CI/CD pipelines to ensure smooth delivery of projects.
  • Proactive Monitoring of overall infrastructure (Logs/Resources etc)
  • Deployment of application to various cloud environments.
  • Should be able to lead/guide a team towards achieving goals and meeting the milestones defined.
  • Practice and implement best practices in every aspect of project deliverable.
  • Keeping yourself up to date with new frameworks and tools and enabling the team to use them.

Skills Required

  • Experience in Automation of CI/CD processes using tools such as GIT, Gerrit, Jenkins, CircleCI, Azure Pipeline, Gitlab
  • Experience in working with AWS and Azure platforms and Cloud-Native automation tools such as AWS cloud formation and Azure Resource Manager.
  • Experience in monitoring solutions such as ELK Stack, Splunk, Nagios, Zabbix, Prometheus
  • Web Server/Application Server deployments and administration.
  • Good Communication, Team Handling, Problem-solving, Work Ethic, and Creativity.
  • Work experience of at least 1 year in the following are mandatory.

If you do not have the relevant experience, please do not apply.

  • Any cloud provider (AWS, GCP, Azure, OpenStack)
  • Any of the configuration management tools (Ansible, Chef, Puppet, Terraform, Powershell DSC)
  • Scripting languages (PHP, Python, Shell, Bash, etc.?
  • Docker or Kubernetes
  • Troubleshoot and debug infrastructure Network and operating system issues.

 

 

 

 

Read more
RJ Impex international
at RJ Impex international
2 recruiters
SAMEERAA FATHIMA
Posted by SAMEERAA FATHIMA
Remote, Chennai
1 - 1 yrs
₹1L - ₹2L / yr
Operating systems
Machining
FIITTING
REQUIREMENT FOR FITTERS WITH 1 YEAR EXPERIENCE.INTRESTED CANDIDATES CAN APPLY.KINDLY SEND YOUR RESUMES
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos