
Customer Success Manager
at Companies deliver modern and easy onboarding. (WF1)
- Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of the company
- Identify product usage gaps and provide actionable solutions to the customers
- Build value-based relationships with customers and create company champions
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach
- Ensure customer retention by negotiating and closing renewals
- Identify opportunities of upselling and cross-selling along with the Account Managers
- Identify appropriate business use cases where the company can be deployed
- Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully
- Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers
- Communicate and brain-storm with the product team on customer feedback and help refine product roadmap
- Work with the marketing team to execute customer surveys, case studies, etc
- Identify and Process Success milestones for the customers
- Optimize existing processes within the company and actively enhance all Customer Success initiatives
- Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization
Our ideal Customer Success Manager:
- Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs) in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company
- Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor
- Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone.
- Showcases exemplary written and verbal communication skills to work along with Global Customers
- Has worked directly with Large Enterprise Customers in the Americas or European region
- Has an exceptional ability to communicate and foster positive business relationships
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
- Managed customers across different segments in the past and knows how to manage them differently
- Exhibits a true passion for customers and for Customer Success

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Position : Senior Power BI Developer
Experience : 4+Years
Location : Ahmedabad - WFO
Key Responsibilities:
- Design, develop, and maintain interactive and user-friendly Power BI dashboards and
- reports.
- Translate business requirements into functional and technical specifications.
- Perform data modeling, DAX calculations, and Power Query transformations.
- Integrate data from multiple sources including SQL Server, Excel, SharePoint, and APIs.
- Optimize Power BI datasets, reports, and dashboards for performance and usability.
- Collaborate with business analysts, data engineers, and stakeholders to ensure data accuracy
- and relevance.
- Ensure security and governance best practices in Power BI workspaces and datasets.
- Provide ongoing support and troubleshooting for existing Power BI solutions.
- Stay updated with Power BI updates, best practices, and industry trends.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Data Analytics, or a
- related field.
- 4+ years of professional experience in data analytics or business intelligence.
- 3+ years of hands-on experience with Power BI (Power BI Desktop, Power BI Service).
- Strong expertise in DAX, Power Query (M Language), and data modeling (star/snowflake schema).
- Proficiency in writing complex SQL queries and optimizing them for performance.
- Experience in working with large and complex datasets.
- Experience in BigQuery, MySql, Looker Studio is a plus.
- Ecommerce Industry Experience will be an added advantage.
- Solid understanding of data warehousing concepts and ETL processes.
- Experience with version control tools such as Power Apps & Power Automate would be a plus.
Preferred Qualifications:
- Microsoft Power BI Certification (PL-300 or equivalent is a plus). Experience with Azure Data Services (Azure Data Factory, Azure SQL, Synapse).
- Knowledge of other BI tools (Tableau, Qlik) is a plus.
- Familiarity with scripting languages (Python, R) for data analysis is a bonus.
- Experience integrating Power BI into web portals using Power BI Embedded.
Candidate must have 4–7 years of experience in analytics / business analytics roles.
2. Candidate must have current or recent experience in a fast-growing startup environment.
3. Candidate must have hands-on experience with Python and SQL.
4. Candidate must have experience working with databases/APIs (Mongo, Presto, REST or similar).
5. Candidate must have experience building dashboards/visualizations (Tableau, Metabase or similar).
6. Candidate must be available for face-to-face interviews in Bangalore.
7. Candidate must have experience working closely with business, product, and operations teams.
8. Candidate from large MNCs and Big4 firms will not be considered for this role.
9. . Candidate must be currently based in Bangalore only (no relocation allowed
Role Overview
We are looking for a Content Marketing Executive to craft and deliver high-impact content across platforms. This role is perfect for a creative storyteller who loves experimenting with formats, understands audience needs, and can bring fresh ideas to life.
Key Responsibilities
- Build and grow our client's presence across social media with engaging content and community interactions.
- Write blogs, articles, and website copy that boost search visibility and provide real value to home buyers and sellers.
- Craft compelling ad copy for campaigns that drive awareness, engagement, and conversions.
- Experiment with new content formats, storytelling techniques, and viral strategies.
- Collaborate with cross-functional teams to align content with brand and marketing goals.
What We’re Looking For
- Experience: 1–3 years in content marketing, PR, or social media.
- A creative thinker with an audience-first mindset.
- Strong writing, editing, and storytelling skills.
- Ability to adapt quickly, learn fast, and think outside the box.
- A growth mindset with curiosity to explore emerging trends in digital marketing.
Why Join Us?
- Opportunity to shape the voice of a growing brand.
- Dynamic, fast-paced environment with room for creativity.
- Competitive compensation with growth potential.
- Collaborative team culture that encourages innovation.
Job Description
We are seeking a seasoned DevOps Architect to join our dynamic team. The ideal candidate should possess a deep understanding of DevOps principles, system design, and architecture, with a focus on creating robust and scalable infrastructure solutions through automation. This role requires a candidate with hands-on experience in development, testing, and deployment processes. Additionally, the candidate should have a minimum of 5 years of experience in DevOps operations and should be proficient in team management, coordination, problem-solving, troubleshooting, and technical expertise.
About the company:
A rapidly growing omni-channel luxury retailer with eight stores across Mumbai, Delhi, Kolkata and a global e-commerce platform servicing 65+ countries worldwide. The 18-year-old company is an established market leader with considerable brand equity.
Location: Prabhadevi, Mumbai
Key Responsibilities:
- System Design and Architecture: Develop robust and scalable system designs that align with business requirements and industry best practices.
- Automation: Implement automation solutions to streamline processes and enhance system reliability.
- Development, Testing, and Deployment: Oversee the entire software development lifecycle, from code creation to testing and deployment.
- Coordination and Issue Resolution: Collaborate with cross-functional teams, resolve technical issues, and ensure smooth project execution.
- Troubleshooting: Apply your technical expertise to diagnose and resolve complex system issues efficiently.
- Interpersonal Skills: Communicate effectively with team members, stakeholders, and management to ensure project success.
- Ecommerce (B2C) Expertise: Bring in-depth knowledge of Ecommerce (B2C) operations to tailor DevOps solutions to our specific needs.
- Infrastructure Automation: Design and implement infrastructure automation tools and workflows to support CI/CD initiatives.
- CI/CD Pipeline Management: Build and operate complex CI/CD pipelines at scale, ensuring efficient software delivery.
- Cloud Expertise: Possess knowledge of handling GCP/AWS clouds, optimizing cloud resources, and managing cloud-based applications.
- Cybersecurity: Ensure that systems are safe and secure against cybersecurity threats, implementing best practices for data protection and compliance.
Requirements
Qualifications:
- Bachelor's degree in Computer Science or related field (Master's preferred).
- Minimum 5 years of hands-on experience in DevOps operations.
- Has worked to ensure system reliability, scale & performance in high growth environments.
- Experienced in designing and implementing scalable and robust IT solutions.
- Strong technical background and proficiency in DevOps tools and practices.
- Experience with Ecommerce (B2C) platforms is mandatory.
- Excellent team management, coordination, and interpersonal skills.
- Proficiency in troubleshooting and issue resolution.
- Familiarity with the latest open-source technologies.
- Expertise in CI/CD pipeline management.
- Knowledge of GCP/AWS cloud services.
- Understanding cybersecurity best practices.
Benefits
- Group Mediclaim cover 2.5 L sum assured (Employee + Spouse + 2 Children) & Group Personal Accident – 5 L sum assured.
- Rewards & Recognition programmes
As a Flutter developer, you’ll work on our mobile app that is built with Flutter. You’ll help to plan and develop new features, review other people’s code, fix bugs, help in technological and business decisions, and support the internal team. You will take initiative to run projects/features smoothly.
Requirements:
- At least 1 year of Flutter experience in a production environment
- At least 3 years of industry experience
Nice to have:
- Having the knowledge required to write native plugins in Swift or Kotlin is an asset
- Having a background in native iOS and/or Android development is a big plus (e.g. experience with Xcode, Gradle, Android Studio).
- Familiar with one or more CI/CD environments: CircleCI, Gitlab, Github, etc. Knowing your way around Fastlane to build & deploy your app comes in handy
- Experience in working with state management libraries such as Riverpod
- Familiar with writing tests for your application: unit tests, widget tests and integration tests
- UI / UX design principles
- Good understanding of coding best practices and design patterns
- Understanding of security technologies (encryption, authentication, OAuth 2.0)
- Contribution to open source projects
- Interest and ability to learn other coding languages as needed
DB Design and Development.
Developing and Designing in Node.js, HTML5, CSS3, MySQL.
The developer will review requirements and design documents to produce estimates and task lists based on those requirements.
Applying SDLC principles when working with or leading a team of developers.
Needs to create mobile and web applications
Responsible for the creation and implementation of a wide variety of mobile and Web-based
Products using Node.js, JavaScript, MySQL, and AJAX.
Troubleshoot, test, and maintain the core product software and databases to ensure strong
optimization and functionality
KNOWLEDGE AND EXPERIENCE
Good Knowledge in Developing Applications using CMS.
Should have knowledge of angularJS
Integrating Payment Gateways, Facebook APIs, Secure login (with social networking accounts).
Experience in developing Web applications using OOPS with Node.js, MySQL, HTML5, JQuery, and Ajax.
Good knowledge of front end technologies such as HTML, CSS, query
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- Above only.
- Develop and update job descriptions and job specifications.
- Perform job and task analysis to document job requirements and
- objectives.
- Prepare recruitment materials and post jobs to the appropriate job
- portals and other sources.
- Source and recruit candidates by using databases, social media etc.
- Screen candidates' resumes and job applications.
- Conduct interviews using various reliable recruiting and selection
- tools/methods to filter candidates within the schedule
- Assess applicants’ relevant knowledge, skills, soft
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- Onboard new employees in order to become fully integrated
- Monitor and apply HR recruiting best practices
- Provide analytical and well-documented recruiting reports to the
- rest of the team
- Act as a point of contact and build influential candidate
- relationships during the selection process
- Promote the company’s reputation as the “best place to work”
Consult managers to gather inputs on manpower requirements and job objectives
Write and post job descriptions on career websites, linkedin other job portals
Source candidates through databases, job portals, social media and networking
Conduct phone interviews
Schedule interviews and follow-ups with the candidates
Maintain a complete record of interviews and new hires
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