Customer Success Manager

Requirment / Responsibilities

• You have a minimum of 6 years of experience building high-performance consumer-facing mobile applications at Product companies of a decent scale.
• You have founded/worked in a start-up and have worked in an enterprise environment
• You have a keen eye for mobile architecture and have led/participated in architectural discussions.
• You have a passion for mentoring and helping people on your team grow and achieve their goals and work with cross teams.
• You practice test-driven development and you are able to drive agile practices.
• You have worked with multiple languages/frameworks and have expertise in any one programming language/framework/stack.
• You have published reusable packages.
• You have worked with building automation, devise farms, multi-target testing.
• You are able to optimize the application for performance and speed.
• You are an excellent collaborator & communicator. You know that start-ups are a team sport. You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company. 

Role Description
As a Senior QA Engineer, you will develop and execute exploratory manual and
automated tests to ensure product quality on both iOS and Android devices. You will
read, review, run test cases and capture screenshots of successful or unsuccessful
test activities for in-house mobile applications, web applications and operations
systems enhancements. You get to work with some of the best minds in the industry
at a place where opportunity lurks everywhere and in everything.
• Analysing and evaluating functional and technical requirements to determine
the scope of the functionality to be covered by testing.
• Responsible for designing and executing tests, reporting and tracking defects,
responding to inquiries, supporting UAT and other tasks pertaining to the QA
team.
• Analyse test results, leverage troubleshooting skills to assist with defining root
cause, and perform re-testing after defects are addressed.
Responsibilities
Your responsibilities are as follows.
• Review requirements, specifications and technical design documents to
provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open-source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet
client needs
• Liaise with internal teams (For e.g. developers, project and product managers)
to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to
implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 5 Years of experience in a Mobile Application Testing Space (Hybrid
is preferred)
• Proven work experience in software development
• Proven work experience in software quality assurance

• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test
cases
• Hands-on experience with both white box and black box testing
• Experience working in an Agile/Scrum development process
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Developing automation test scripts for mobile application
• Ability to understand financial and operational modules, business processes,
and underlying table structures
• Familiarity with online banking applications: Web or mobile platform based
• Experience with performance and/or security testing is a plus
• Knowledge of bug tracking software, preferably JIRA is a plus
• Knowledge of automation testing using Selenium is a plus
• Ability to work independently with minimal supervision
• Solid understanding of QA methodology and practices, within SDLC
• Intrigued by technology and new applications
• MS Office skills
• Effective communicator
• Team player.

About Plum

 

We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.

 

Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. Majority of Indians won't be able to afford a health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.

 

Enter Plum. Plum is re-imagining the health insurance stack, and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from a group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees a hassle-free claims experience through an integrated digital process.

 

Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)

 

Having found exceptional product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for frontend engineers in React to help us scale Plum.

You will have a direct impact on the customer experience through the design and implementation of new features and functionalities in our product. You'll work as part of a small but rapidly growing high-energy team delivering incredible, creative improvements to our product. You'll be in charge of reviewing the implementation of applications following code standards and style guides.

• Push things over the line, ship awesome features, and delight customers
• Spec, build, test, and deliver new features while improving the performance and quality of the product.
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code Solve complex CSS, HTML, and User Interface compatibility issues across browsers.
• Implement front-end development workflows: build systems, dependency management, quality checkers (linting), etc.

• 5+ years of hands-on experience building web applications with React or similar framework.
• Understanding of chakra is a plus, not mandatory. 
• Comfortable with Responsive Web Development and with a strong product design sensibilities and has an obsessive attention to detail.
• Write testable, maintainable code that's easy to understand.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Strong sense of ownership and integrity demonstrated through clear communication and collaboration.
• Having experience with building and maintaining an open source project or design library is a plus.

Job Description:

1. Degree in computer science or similar
2. 3+ years of work experience; web and/or mobile application development is mandatory
3. Working experience in any of the web technologies platforms preferentially ASP.NET(C#), PHP, Angular, Node, Java
4. Strong knowledge of OOPS
5. Excellent web-based technologies: JavaScript, Jquery, CSS, HTML
6. Experience with Web API, REST, and multi-tier distributed systems
7. Strong knowledge of database modeling and writing queries
8. Experience with the OutSystems platform and certifications are a plus
9. Experience in Agile methodologies
10. Quality orientation and attention to detail
11. Problem-solving skills
12. Critical thinking and questioning
13. Fluency in English, written and spoken

We are one of the leading design studios in India with our work spanning branding, communication, packaging and web for editorial, social, consumer and product businesses. We’re looking for a marketing manager to plan and lead our brand and business effort working closely with the marketing head, and founders. You will: > develop and execute business growth strategy focussing on new business > manage and implement new business initiatives > develop and execute a communications calendar and content strategy for all outbound channels of communication for ICD > build long-term relationships with new and existing customers > client servicing ongoing work projects at the studio with the team leads and design heads You should have: > a bachelor’s degree in liberal arts, and / or a master’s degree in business, marketing, or any other related field > 1-2 years of working experience in business development / marketing role with exposure to brand marketing. Freshers with great talent in writing, communication and marketing could also be considered > numerically literacy, comfortable working with numbers, making sense of metrics > a sense of aesthetics and a love for communication Please note: > applications which do not fulfil the information requirement listed in the ‘to apply’ field will not be considered (please see below) > it’s essential that you go through our website (www.icdindia.com) and our social media channels before applying > only short-listed candidates will be contacted for following rounds of selection To Apply: > send in an email with the subject line “Job Application: Marketing Manager” to nitasha(at)icdindia(dot)com with the following details: - your work profile / resume - links to relevant writing pieces or projects (if any) - your current CTC - your expected joining date Last date of application: 24 May, 2019

Thrive is currently looking out for a rockstar Product Manager. S/he will be a very important person in Thrive's growth story. An ideal candidate will be someone who is highly data driven and understands the Indian consumer well. This person will be involved in the entire product development life-cycle; from concept through release.This person will also work directly with the founders of the company.

 

Responsibilities

• Manage entire product development life-cycle from conception to design, development and roll-out
• Conduct market research, users survey's (qualitative & quantitative) to understand changes in market requirements
• Build & maintain Product Requirement Documents, and contribute to product road-map
• Liaison between Business Development, Design and Engineering teams to keep everyone up-to date on product road-map and release schedule's
• Conduct A/B testing of new features/updates launched within the product to identify the right path forward
• Co-ordinate with Design and Engineering team to ensure timelines are being met on both sides; whilst keeping all relevant stakeholders upto date; Utilize JIRA for work and workflow visualization to optimize work.
• Perform competitor analysis and bench-marking
• Track progress of market specific product improvements and measure impact

Skills & Requirements

• 3+ years of experience developing web products with a background in technical product management or web development.
• An academic background in Computer Science or related engineering discipline.
• Experience working in startups or successful entrepreneurial adventures
• Strong quantitative capabilities; an an ability to understand analytics platforms
• Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, and other audiences.
• Experience working with MySQL;
• Experience working with Google Analytics, HotJar, Google Tag Manager is a Plus!
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment

We are retained by a product company focusing on Contact center modernization to fulfill fullstack developer roles experienced in below teck stack.

We can offer 100% remote work, best in class salary and you get a chance to work with best minds in this domain. 

Skillset

Web / FE design

VueJS

Bootstrap

Java Script

Node.JS

Python

SQL Server

Azure

Agile

React Native Application Developer

Job Description

•       As a React Native Developer, your responsibility will include creating a suite of applications and improving the functions of applications in development.
•       Experience in building a React or Native mobile app with traffic at scale
•       Ability to architect, refractor and debug an app without disrupting users
•       Proficient with mobile application life cycles
•       Should have multiple apps deployed to the App Store, Google Play Store and deep knowledge of the distribution processes
•       Understanding of unit and functional testing best practices.
•       Should be able to dive into the source code of front end libraries to debug, patch and extend them when necessary
•       Can take a defined software design and turn it into code.
•       Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g., lazy loading assets, using CDNs, caching, compression, etc.).
•       Experience with React Js, React Native, JavaScript including DOM Manipulation and the JavaScript object model. Exp with integrated JSON is a must.
•       Thorough understanding of React Native and its core Principles. Hands-on experience on React Native Framework at least 2 Years.

What you will do

•       Working collaboratively in building products and services.
•       Designing mobile-based features, impacting Customer's Digital Experience
•       Taking ownership of the entire software development lifecycle for mobile application
•       Collaborating with cross-functional teams to define design and add new features
•       Ensuring the performance, quality and responsiveness of the applications.
•       Understanding end-user requirements and use cases and translating them into a pragmatic and effective technical solution

Required Candidate profile

•       Capability to perform both independently and in a team
•       Ideal Candidate - Must be open to work on new technologies, versatile and capable of accepting new challenges.
•       Good Knowledge of HTML5, CSS

Requirement:

• 1 to 2 years’ experience on developing apps or games
• Passionate about games as well as creating digital assets.
• Should be understanding of current mobile platforms.
• Strong knowledge of Photoshop, Illustrator, and other Adobe Creative Cloud tools etc.
• Should be fast in execution with Adobe Creative Cloud tools.
• Should be understanding of popular mobile, casual, and social games.
• Willing to work in a game product Startup company.

Why Should you Join us ?.

• Lots of learning opportunities- Free Books / Courses.
• Competitive Salary
• Free Medical Insurance for you and your family!
• Lunch on all day you order we pay 60%.
• Unlimited Snacks, Tea & Coffee in the house at all times.
• Work with a super-talented team of engineers and designers.
• Casual Dress Code- Slippers, shorts, all is good!

BlackLight Games: 

At BlackLight and we bring classic game experience to mobile. Our games have been rocking the Play Store since launch.

Our real time multiplayer games are a piece of cutting-edge technology, we take pride that they are played by more than 2 million players daily. 

Our flagship game, Ludo SuperStar has been downloaded more than 50 million times. Other titles include - CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.

"4+ years of overall experience Experience (mandatory) working on AngularJS 2.0 with exposure of creating components and handling AJAX calls. Translates business requirements into technical details relevant to web application Great understanding of Web technologies like XML, XHTML, Client Server side scripting languages such as JavaScript, JSP and web services development using RESTful implementations. Good Written and Oral Communication Skills