
Customer Success Manager
at Companies deliver modern and easy onboarding. (WF1)
- Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of the company
- Identify product usage gaps and provide actionable solutions to the customers
- Build value-based relationships with customers and create company champions
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach
- Ensure customer retention by negotiating and closing renewals
- Identify opportunities of upselling and cross-selling along with the Account Managers
- Identify appropriate business use cases where the company can be deployed
- Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully
- Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers
- Communicate and brain-storm with the product team on customer feedback and help refine product roadmap
- Work with the marketing team to execute customer surveys, case studies, etc
- Identify and Process Success milestones for the customers
- Optimize existing processes within the company and actively enhance all Customer Success initiatives
- Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization
Our ideal Customer Success Manager:
- Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs) in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company
- Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor
- Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone.
- Showcases exemplary written and verbal communication skills to work along with Global Customers
- Has worked directly with Large Enterprise Customers in the Americas or European region
- Has an exceptional ability to communicate and foster positive business relationships
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
- Managed customers across different segments in the past and knows how to manage them differently
- Exhibits a true passion for customers and for Customer Success

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Senior UI/UX Designer
Location: Embassy Tech Square, ORR, Bangalore
Experience: 5-10 years
Employment Type: Full-time or Contract
The ideal candidate is someone who lives and breathes cricket - whether as a passionate fan or active player - and has an intuitive understanding of cricket terminologies, gameplay nuances, and the emotional connection that cricket creates. This deep cricket knowledge will be invaluable in designing authentic experiences that truly resonate with players, coaches, and cricket enthusiasts.
About StanceBeam
StanceBeam, a pioneering sports technology startup revolutionising cricket through advanced computer vision and analytics. We are developing cutting-edge systems for Player performance, Ball Tracking, Sports Broadcast and Match Officiating Solution.
Our flagship product, the Smart Bat Sensor, has set new standards in the cricket world, providing players, coaches, and teams with real-time insights to enhance performance. StanceBeam is backed by prominent investors like Faad, Singapore Angel Network, and cricket star Shikhar Dhawan. Our industry-recognised technology has garnered multiple awards for innovation, and we are committed to redefining the future of sports performance with our best-in-class solutions.
Position Overview
As a Senior UI/UX Designer at StanceBeam, you will lead the design vision for our cricket-inspired digital experiences across multiple exciting platforms. This diverse role spans from crafting intuitive mobile applications and responsive websites to designing immersive large screen display graphics, 3D motion graphics, and professional broadcast graphics. You'll combine strategic UX thinking with exceptional visual design execution, driving user research initiatives and delivering world-class designs for cutting-edge sports technology projects that reach millions of cricket fans and players worldwide.
Key Responsibilities
Design Leadership & Strategy
- Lead end-to-end design processes from user research to final implementation across diverse digital platforms
- Develop and maintain design systems and brand guidelines for mobile apps, websites, broadcast graphics, and large displays
- Collaborate with product managers and stakeholders to define user experience strategies
Present design concepts and rationale to clients and senior leadership User Experience & Research
- Conduct user research, interviews, and usability testing to inform design decisions
- Create user personas, journey maps, and wireframes based on research insights
- Analyse user behaviour and feedback to iterate and improve existing designs
- Establish UX best practices and methodologies within the design team
Multi-Platform Visual Design & Execution
- Transform complex sports analytics data into intuitive interfaces for mobile apps and web platforms
- Design compelling large screen graphics for stadium displays and digital signage
- Create professional broadcast graphics for live cricket matches and sports programming
- Develop 3D motion graphics for immersive sports experiences and data visualisations
- Ensure consistent visual language across all touchpoints from mobile screens to broadcast television
Creative Content & Motion Design
- Develop infographics and data visualisations for sports analytics presentations
- Create marketing collaterals, social media graphics, and promotional materials
- Produce sophisticated 3D motion graphics and animations for enhanced user experiences
- Design broadcast-quality graphics packages for live sports coverage
- Edit videos for product demonstrations, tutorials, and marketing campaigns
Collaboration & Mentorship
- Work closely with development teams to ensure design implementation fidelity
- Mentor junior designers and provide constructive feedback on design work
- Collaborate with cross-functional teams including product, engineering, broadcast, and marketing
- Participate actively in design reviews and stakeholder presentations
Required Skills and Experience
Core Design Skills
- 5-10 years of experience as a UI/UX Designer
- Expert proficiency in design tools (Figma, Sketch, Adobe Creative Suite)
- Strong portfolio demonstrating expertise in both UI design and UX strategy across multiple platforms
- Deep understanding of design systems, interaction design, and responsive design principles
- Good to have experience designing for large format displays and broadcast environments
User Experience & Research
- Proven experience conducting user research, usability testing, and data analysis
- Ability to translate research insights into actionable design solutions
- Experience with user journey mapping, personas, and information architecture
- Knowledge of UX methodologies and design thinking processes
Soft Skills & Industry Knowledge
- Excellent communication and presentation skills for client-facing interactions
- Ability to work in fast-paced environments and manage multiple projects simultaneously
- Strong belief in frameworks and visual styles that are unique to brands
- Authentic understanding of cricket culture and what resonates with cricket enthusiasts
Nice to Have
- Experience with front-end technologies (HTML, CSS, basic JavaScript)
- Knowledge of accessibility standards and inclusive design practices
- Experience working with international clients and remote teams
- Background in sports analytics or performance tracking applications
- Experience with broadcast production pipelines and live graphics systems
- Personal cricket playing experience or coaching background
- Please ensure your portfolio showcases examples of UX research, and infographic design alongside your UI design projects. We'd love to hear about your cricket background and how it influences your design perspective.
Ideal Candidate Profile
We are looking for a designer who thrives in environments where ownership, creativity, and innovation intersect. The ideal candidate has experience working in a product company or creative agency delivering work for global brands, bringing a strong understanding of design standards and storytelling at scale.
Experience in sports technology, sports analytics, or performance tracking platforms is a strong advantage.
You should be someone who enjoys building products from scratch, defining user experiences from the ground up, and shaping the visual and interaction language of a product as it evolves. A deep passion for technology, user experience, and data-driven design is essential.
We are particularly interested in designers who have strong experience in infographic design and data visualisation, with the ability to transform complex information and analytics into clear, engaging, and visually compelling narratives.
Benefits
- Experience working with global brands or international clients through a product company or creative agency
- Strong experience creating infographics and data visualisations for complex information or analytics
- Ability to design and launch products from scratch, including defining UX frameworks and design systems
- Passionate about technology, innovation, and user-centered design
- Exposure to sports technology or sports analytics products is a strong advantage
- Comfortable working in fast-moving startup environments with high ownership
- On-Premise Infrastructure Management: Utilize 10-20 years of experience to oversee and optimize on-premise infrastructure, ensuring stability, scalability, and security.
- Cloud Infrastructure Management: Lead the implementation and management of AWS and Azure cloud environments, leveraging best practices and ensuring adherence to security standards. Must be cloud certified and proficient in managing PaaS services.
- Dynatrace Monitoring: Utilize Dynatrace expertise to implement and maintain effective monitoring solutions, ensuring proactive identification and resolution of performance issues.
- Technical Expertise: Demonstrate proficiency in a variety of technologies including Oracle, SQL Server, Shareplex for Oracle replication, Commvault, Windows, Linux, Solaris, SNMP Polling and Traps, Unix Extension, and more.
- Analytical Skills: Conduct complex analysis to optimize bulk metrics and alert profiles, ensuring efficient resource utilization and timely response to critical incidents.
- Cloud Integration: Facilitate inter-AWS account integration using Terraform IAM roles and integrate with other products such as Splunk, APIM, and VMWare to enhance overall infrastructure capabilities.
- Experience working with On-Premise Infrastructure
- Experience with AWS & Azure and Cloud Certified.
- Dynatrace Experience & Professional Certification
Dear Candidates
About eMudhra
eMudhra is a technology and digital identity and transaction management company providing solutions which ease financial and statutory needs of consumers. eMudhra was established in 2008 and is also Certifying Authority in India and Mauritius to issue Digital Signature Certificates.
eMudhra’s solutions include a range of proprietary products that span across Digital Security and Big Data Analytics. eMudhra is a market leader in India and has worked with over 26 Banks, Financial Services companies and several Government agencies in India to implement Digital Signature based solutions and Big Data Analytics platforms.
eMudhra’s R&D efforts are in cutting edge technologies such as Blockchain, Internet of Things, Artificial Intelligence. eMudhra won the e-Asia award, an award given by AFACT (A United Nations body) for implementing Digital Signatures based on India’s National ID – AADHAR to bridge Digital Divide
Work Location: eMudhra Digital Campus,Hi-Tech Defence and Aerospace Park (IT sector),Jala Hobli, B.K. Palya, Bengaluru - 562149
Note: Training completion certification provided
6 days a week Training
Free transportation is provided.
Role: Trainee
Stipend will be Rs.25000 per month.
Based on your performance – this job can be converted to permanent position after completion of your 3months Training !
JOB DESCRIPTION:
- Minimum Educational Qualification – Any Graduates.
- Excellent Communication Skills in English and Hindi
- Good Written communication skills in English.
- Flexibility with Rotational and Day Shifts (No Night shifts)
- A Good Team Player with desire to learn, perform and grow.
- Basic Knowledge of Computer and Microsoft office applications.
- Experience – freshers
Dealing with international clients
Identifying new leads.
Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and bringing up the projects for the company.
Handling technical queries of clients and taking decisions on the basis of client communication.
Communicate new project opportunities to existing & potential clients.
Build and maintain strong relationships with prospects and existing clients.
- 3+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 3+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
Desired Skills: React.js, JavaScript, Redux, RESTful APIs, TypeScript
Job Summary:
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JWT Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
- Familiarity with any ReactJS testing framework is plus
- Participate in full machine learning Lifecycle including data collection, cleaning, preprocessing to training models, and deploying them to Production.
- Discover data sources, get access to them, ingest them, clean them up, and make them “machine learning ready”.
- Work with data scientists to create and refine features from the underlying data and build pipelines to train and deploy models.
- Partner with data scientists to understand and implement machine learning algorithms.
- Support A/B tests, gather data, perform analysis, draw conclusions on the impact of your models.
- Work cross-functionally with product managers, data scientists, and product engineers, and communicate results to peers and leaders.
- Mentor junior team members
Who we have in mind:
- Graduate in Computer Science or related field, or equivalent practical experience.
- 4+ years of experience in software engineering with 2+ years of direct experience in the machine learning field.
- Proficiency with SQL, Python, Spark, and basic libraries such as Scikit-learn, NumPy, Pandas.
- Familiarity with deep learning frameworks such as TensorFlow or Keras
- Experience with Computer Vision (OpenCV), NLP frameworks (NLTK, SpaCY, BERT).
- Basic knowledge of machine learning techniques (i.e. classification, regression, and clustering).
- Understand machine learning principles (training, validation, etc.)
- Strong hands-on knowledge of data query and data processing tools (i.e. SQL)
- Software engineering fundamentals: version control systems (i.e. Git, Github) and workflows, and ability to write production-ready code.
- Experience deploying highly scalable software supporting millions or more users
- Experience building applications on cloud (AWS or Azure)
- Experience working in scrum teams with Agile tools like JIRA
- Strong oral and written communication skills. Ability to explain complex concepts and technical material to non-technical users
Company Introduction
https://polyglots.io">Polyglots is a young and innovative software development agency located in Pune, India. Our expertise is to build highly scalable applications and infrastructure solutions for our partners and budding startups.
We provide end-to-end solutions ranging from cloud architecture to backend services and modern frontend development. We leverage agile methodologies, software life cycle best practices and cutting edge technology to deliver perfect solutions reflecting our passion for software development.
We care about our company culture and invest in people to create the best teams of highly skilled developers.
Job Description
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Design mobile-based features
- Collaborate with other team members and stakeholders
- Stay up-to-date on emerging technologies
Skills And Qualifications
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of client-side scripting and JavaScript. Familiarity with ES6 or Typescript would be a plus.
- Good understanding of Angular or React.
- Good understanding of asynchronous request handling, partial page updates, AJAX and Rest APIs.
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as Git / Mercurial / SVN.
- Working knowledge of server side technologies is a plus













