
Customer Success Manager
at Companies deliver modern and easy onboarding. (WF1)
- Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of the company
- Identify product usage gaps and provide actionable solutions to the customers
- Build value-based relationships with customers and create company champions
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach
- Ensure customer retention by negotiating and closing renewals
- Identify opportunities of upselling and cross-selling along with the Account Managers
- Identify appropriate business use cases where the company can be deployed
- Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully
- Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers
- Communicate and brain-storm with the product team on customer feedback and help refine product roadmap
- Work with the marketing team to execute customer surveys, case studies, etc
- Identify and Process Success milestones for the customers
- Optimize existing processes within the company and actively enhance all Customer Success initiatives
- Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization
Our ideal Customer Success Manager:
- Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs) in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company
- Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor
- Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone.
- Showcases exemplary written and verbal communication skills to work along with Global Customers
- Has worked directly with Large Enterprise Customers in the Americas or European region
- Has an exceptional ability to communicate and foster positive business relationships
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
- Managed customers across different segments in the past and knows how to manage them differently
- Exhibits a true passion for customers and for Customer Success

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Job Title: Chief Manager - Product & Buying (Fashion Retail Brand)
Location: Gurgaon
Experience: 8+ years in Buying, OTB Planning
Qualification: Graduation/ Post Graduation in Fashion Management
Industry: fashion/apparel/retail
Job Purpose:
· Develop the BU Range plans (bottom up Sales and Buy plan BU wise, Department wise, Range wise by phase). Plan to include margin targets
· Create Net Margin action plan with clear timelines to deliver the targeted Net Margins at BU and department level with increased Gross Margins, cost savings and COR management.
· Manage catalogue offering between Retail , Marketplace and Website
Key Deliverables (Essential functions & Responsibilities of the Job):
· To work with the General Manager B&M to ensure that relevant market risks, opportunities and fashion trends are taken into account for the development of the BU financial plans.
· To work with designer, sourcing team and UK Buying team to develop product briefs in line with the BU Strategy
· To create structured ranges for each grade and type of stores that will give the best possible choice to the customer while delivering the required returns per square foot
· To accurately phase sales, stock, margin and intake plans and projections for the department by week, taking into account new store openings and prevailing market trends.
· Through pro-active trading to take balanced risks and opportunities that will maximize profitability.
· Maintain a direct and positive working relationship with other business functions like Trading, Supply chain, retail team.
· Effective communication and planning between Merchandisers, Marketing and Retail Team to ensure we deliver on Brand promise through the customer experience.
· Have clear job profiles and accountabilities and objectives for each role in the structure whilst always identifying and implementing opportunities to drive operational efficiency.
· Set clear objectives for your team around sales, service, standards, people and costs supported with the correct resource, training, budgets and management information and manage performance in line with the M&S performance management process to improve overall capability.
· Ensuring all 3rd party suppliers have a clear contract in place with a clear service level agreement which adheres to our corporate social responsibility principles. Ensure each contact is measured to ensure value for money and compliance of our terms of business.
· Promote the M&S brand values and ensure company policy and procedures are followed; including behavior set out in the M&S Code of Ethics and ensure the business complies with all relevant legislation, regulation and good corporate governance strategy.
Mail updated resume with current salary and notice period-
Email: jobs[at]glansolutions[dot]com
Satish: 88 O27 49 743
🚀 Hiring: SAP Vistex Consultant
📍 Locations: Pune | Mumbai | Bangalore | Gandhinagar
🧠 Experience: 6+ years in SAP Vistex
✅ Requirements:
- Minimum 6 years of hands-on experience in SAP Vistex
- Expertise in Incentive Management, Rebates, Chargebacks, and Claims Processing
- Strong integration experience with SAP SD/MM
- Should have done at least 1 full-cycle implementation
- Good understanding of Vistex modules like Deal Management, Pricing, and Contract Setup
- Support & Enhancement project experience preferred
- Excellent communication skills and ability to interact with clients
💼 Nice to Have:
- Exposure to SAP S/4HANA
- Knowledge of ABAP debugging
⏱️ Notice Period:
Immediate to 30 days preferred
Exp: 0- 3 yr
Salary : 15k to 40k
Location : Bhopal
- Good understanding of AJAX and JavaScript
- Experience with RESTful services
- Experience in building user interfaces with JavaScript frameworks like Angular
- Skilled with common front-end technologies such as HTML, CSS, JS
- Strong understanding of JavaScript concepts like Promises and asynchronous programming
- Ability to decompose a problem into clear software and UX design actions.
- Understands how to optimize the delivery of code and assets (e.g., images, fonts) to a browser or device (e.g., lazy loading assets, using CDNs, caching, compression, etc.)
- Experience in working with jasmine, karma, and Angular TestBed
- Experience in working in agile environments
- Able to maintain versioning for the source code using Git
RESPONSIBILITIES:-
candidate must have good English communication skills.
have good knowledge in basic computer and Microsoft excel.
good knowledge in LinkedIn, google and other social media tools.
We are seeking an experienced and ambitious Candidate with a focus on SaaS to join our team. This role is perfect for someone who thrives in a challenging environment and is ready to build and lead the generation sales engine from scratch. If you have a solid background in B2B SaaS and a track record of generating qualified sales meetings/leads, we'd like to meet you.
**Roles and Responsibilities**
- Generating 6-8 Qualified Leads/meetings for the sales team via leveraging different channels and tools
- Strategies for targeting ideal customer profiles & potential prospects through cold email reach outs, Linkedin reach out, Social gatherings & events, and cold calling
- Understand the Identify prospect's needs and design appropriate messaging for various channels for our products/service
- Set up meetings or calls between (prospective) customers and the Sales team
- Reporting to the manager on the weekly numbers and monthly goals
- Own data mining regularly to update the target list & clean up data
Must-Have:
- Experience generating Leads via different channels in a Saas-focused role.
- Knowledge of the international market. (NA, Europe, Middle East) (IT Sales background is a
- plus)
- Comes from a B2B SaaS background with a focus on Enterprise.
Should Have:
1. 2. 3.
4. Nice to
1. 2. 3. 4.
Ability to contact potential prospects through cold calls and emails.
Skills in identifying prospects' needs and suggesting appropriate products/services. Experience setting up meetings or calls between (prospective) customers and Sales Executives.
Strong presentation skills and the ability to effectively communicate value propositions.
Have:
Ability to present our company to potential prospects effectively.
Skills to build long-term trusting relationships with prospects.
Experience proactively seeking new business opportunities in the market.
Experience in participating in events ( Virtual/offline) to generate Leads/ Meetings for the sales team.
Requirements:
- Strong track record of building and scaling successful sales teams.
- Excellent communication, negotiation, and interpersonal skills.
- Comes from a B2B SaaS background.
- Ability to develop and execute creative and effective sales strategies.
- Knowledge of the US, CA, European market.
- Self-motivated, driven, and ambitious with a strong desire to succeed in challenging roles.
What We Offer:
- Competitive salary with an attractive commission structure.
- Opportunity to be a part of a fast-growing company and make a significant impact.
- Professional growth and development opportunities.
- Collaborative and supportive work environment.
Job Type: Full-time Job Location: Pune Schedule:
- ● Fixed shift
- ● Monday to Friday
- ● EST Shift
- Ability to commute/relocate:
● Pune: Reliably commute or planning to relocate before starting work (Required)
Please note that only shortlisted candidates will be contacted for further evaluation. We appreciate your interest in the position and thank you for applying.
- his role requires someone who will be responsible for executing and managing all activities related to product cataloging & pricing, ensuring all product details and prices on the platform are correct and updated
- The individual should have a sound understanding of Vendor Management, Operations, Attributes of the catalog, Category Knowledge.
- Ensuring an error free output & 0% escalations.
- Maintaining categorization of the products on the platform, Updating product information, including images and prices
- Uploading inventory stock positions Operational & co-ordination activities related to the catalog
- Manage Adhoc requests from Category and other internal teams and resolve them within a Specific TAT
- Demonstrate a flexible attitude and be responsive to change and last-minute requests.
- Creation of vendors codes and Entering vendor details in the system. Setting up SKUs on the system. Assisting merchant team with required documentation with other functions and vendors.
- Perform a variety of tasks in populating/procuring content for the product catalog from vendors. Engage with vendors to get product information as per the defined templates of attributes and images. The work includes content creation, population of content from various sources (including research on the internet), interacting/coordinating with vendor/manufacturers, conducting QC, identifying and correcting errors, maintaining records of work received and work performed.
Desired background
- 2-5 years of work experience in Catalogue operations.
- Should have prior experience with E-Commerce & handled external partners.
- Proficient in all MS Office, sound verbal & written communication
- A passion for always exceeding internal and external customer expectations.
- Proactive and able to work with stringent deadlines.
- Ability to follow the process - can follow SOPs consistently and quality check own work. Detail oriented.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable
you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum (business vertical.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
-Creating Rest based Backend for both Web & Mobile Apps
-Standard Code Quality
-Can work on both SQL and NoSQL DB
-Familiar with GraphQL
Required Candidate profile
-Experience creating backend using Node.JS-Hands on experience with JavaScript Development on both client and server-side
-Experience with modern frameworks and design pattern
Dear Candidates,
Greetings from Black and White Business Solutions
We have huge openings for "Domestic & International Voice Process"
Eligibility Criteria:
• 10th/PUC/ITI/Diploma/Graduate/PG anything is fine.
• Good communication skill.
Work Location: All over bangalore
Interview Location: Indiranagar
Salary Package:13000-31000 + Incentives Based on your Interview Performance
Job Description:
• The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries
. • He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
Interested Candidates Please drop your updated CV to the Below
Looking for immediate joiners.
Thanks & Regards
Meghala











