Customer Success Manager
at Companies deliver modern and easy onboarding. (WF1)
- Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of the company
- Identify product usage gaps and provide actionable solutions to the customers
- Build value-based relationships with customers and create company champions
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach
- Ensure customer retention by negotiating and closing renewals
- Identify opportunities of upselling and cross-selling along with the Account Managers
- Identify appropriate business use cases where the company can be deployed
- Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully
- Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers
- Communicate and brain-storm with the product team on customer feedback and help refine product roadmap
- Work with the marketing team to execute customer surveys, case studies, etc
- Identify and Process Success milestones for the customers
- Optimize existing processes within the company and actively enhance all Customer Success initiatives
- Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization
Our ideal Customer Success Manager:
- Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs) in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company
- Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor
- Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone.
- Showcases exemplary written and verbal communication skills to work along with Global Customers
- Has worked directly with Large Enterprise Customers in the Americas or European region
- Has an exceptional ability to communicate and foster positive business relationships
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
- Managed customers across different segments in the past and knows how to manage them differently
- Exhibits a true passion for customers and for Customer Success
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job description
Job Description Java Technical Lead
Location: Bangalore, Chennai, India
Experience: 7+ Years
Availability: Immediate to Short Joiners
About the Role:
We are looking for a highly skilled Java Developer with over 5 years of hands-on experience in building scalable backend systems using Java, Spring Boot, and Microservices architecture. The ideal candidate will have strong problem-solving skills, deep knowledge of backend frameworks.
Key Responsibilities:
- Design, develop, and maintain high-performance backend systems using Java and Spring Boot
- Develop and deploy RESTful microservices in a distributed architecture
- Collaborate with cross-functional teams to define, design, and ship new features
- Write clean, scalable, and testable code following best practices
- Implement unit and integration tests using JUnit and other testing frameworks
- Participate in code reviews and contribute to improving team processes
- Troubleshoot and resolve production issues in a timely manner
Key Skills:
- Strong proficiency in Java
- Expertise in Spring Boot and related modules (Spring Data, Spring Security, etc.)
- Solid understanding of Microservices architecture, REST APIs, and inter-service communication
- Experience with JUnit and writing automated test cases
- Familiarity with CI/CD pipelines and version control (Git)
- Knowledge of containerization (Docker, Kubernetes) is a plus
- Exposure to messaging systems like Kafka or RabbitMQ is a plus
- Familiarity with databases (SQL/NoSQL)
Thanks &Regards
Sathyapriya
Python
Django
FlaskDear Candidate,
Greetings from INFOMATICS CORP!!!
We are looking for an ambitious Python Developer who can join us Immediately or by 15- 30 Days.
Responsibilities:
- Relevant Experience required 3 to 5 years.
- Strong proficiency in python programming language along with expertise in backend development framework such as
- Django or Flask. (DSA and Design patterns are mandatory).
- Hand on Experience in REST API development and database such as PostgreSQL.
- Good knowledge of versions control systems like GIT, Bitbucket
- Implementation testing strategies such as unit testing (PyTest), integration testing and end to end testing
- Basic knowledge of Docker/Podman and Jenkins.
g. Good have if they basic knowledge in Mainframe tech such JCL, and TWs.
If you are interested in this position, share the below details and kindly attach your resume.
Current location-
Ready to relocate to Bangalore (Yes/No)-
Official Notice period -
Serving Notice period (If yes, Mention LWD)-
Total years of experience in IT -
Experience in Python Development -
Experience in Django/Flask-
Experience in Pytest/ Unit test-
Current CTC-
Expected CTC-
PF Account (Yes/No)-
NodeJS (Node.js)
MongoDB
ExpressHi All,
5- 12 years of experience designing and developing web applications and REST APIs (using MEAN/Nodejs or similar stacks). Specifically,
- Prior experience designing/developing Single Page WebApps and REST APIs from prototypes
- Ability to design API as per REST standards along with a good understanding of API security (Auth headers etc) and HTTP protocol
- Experience leading 1-2 engineers (mainly interns) in guiding them to complete web apps.
- Demonstrates curiosity and strong ownership of deliverables.
Work Location: Bangalore
Mode: Work from Office
www.goneutrinos.com
Regards
Team-HR
PythonRole and responsibilities
• Senior Software Engineer work as an integral part of core software test automation team developing the requirement to meet the commitments and quality.
• Execute full software development life cycle (SDLC)
• Write well-designed, testable & high quality code
• Integrate automated components into a fully functional software test automation system
• Troubleshoot, debug and upgrade existing scripts
• Comply with project plans and industry standards
• Ability to Work closely with different scrum teams to understand the product and plan
• Understanding of Agile practices and JIRA Technical skills requirements.
The candidate must demonstrate proficiency in:
• Strong Python programming skills
• Good in Networking(L2/L3) basics
• Software Test Automation Framework Designing
• Software Test Process and bug lifecycle
• Good in Selenium web driver and Rest API automation
• Working experience on Linux based products
• Understanding of data structures
• Familiarity with Dockers Nice-to-have skills
• Deep experience with both hardware and software
• Good understanding of Communication Protocols and traffic validation tools
• Design patterns
• Open-source software
• Familiarity with Tcl
• Problem solving mind and attitude
• Great Team player
• Genuine interest in learning and knowledge sharing.
• Hands-on experience in Jenkins.
• Hands-on experience in Git/GitHub/Bitbucket repository.
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.
Responsibilities
Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends
Qualifications
Bachelor's degree in Graphic Design or related field 3-5 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work
.NET
C#- Write clean, scalable code using .NET programming languages
- Remain up to date with the terminology, concepts, and best practices for coding mobile apps
- Develop technical interfaces, specifications, and architecture
- Use and adapt existing web applications for apps
- Create and test software prototypes
- Develop client displays and user interfaces
- Assist software personnel in handling project-related work and other requirements
- Coordinate with other software professionals and developers
Qualifications for Net Developer
- Familiarity with the ASP.NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC)
- 5 years of development experience using C# .NET
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Able to work well in a team setting
Data SciencePython
C++
Java
Amazon Web Services (AWS)empower healthcare payers, providers and members to quickly process medical data to
make informed decisions and reduce health care costs. You will be focusing on research,
development, strategy, operations, people management, and being a thought leader for
team members based out of India. You should have professional healthcare experience
using both structured and unstructured data to build applications. These applications
include but are not limited to machine learning, artificial intelligence, optical character
recognition, natural language processing, and integrating processes into the overall AI
pipeline to mine healthcare and medical information with high recall and other relevant
metrics. The results will be used dually for real-time operational processes with both
automated and human-based decision making as well as contribute to reducing
healthcare administrative costs. We work with all major cloud and big data vendors
offerings including (Azure, AWS, Google, IBM, etc.) to achieve our goals in healthcare and
support
The Director, Data Science will have the opportunity to build a team, shape team culture
and operating norms as a result of the fast-paced nature of a new, high-growth
organization.
• Strong communication and presentation skills to convey progress to a diverse group of stakeholders
• Strong expertise in data science, data engineering, software engineering, cloud vendors, big data technologies, real-time streaming applications, DevOps and product delivery
• Experience building stakeholder trust and confidence in deployed models especially via application of the algorithmic bias, interpretable machine learning,
data integrity, data quality, reproducible research and reliable engineering 24x7x365 product availability, scalability
• Expertise in healthcare privacy, federated learning, continuous integration and deployment, DevOps support
• Provide mentoring to data scientists and machine learning engineers as well as career development
• Meet project related team members for individual specific needs on a regular basis related to project/product deliverables
• Provide training and guidance for team members when required
• Provide performance feedback when required by leadership
The Experience You’ll Need (Required):
• MS/M.Tech degree or PhD in Computer Science, Mathematics, Physics or related STEM fields
• Significant healthcare data experience including but not limited to usage of claims data
• Delivered multiple data science and machine learning projects over 8+ years with values exceeding $10 Million or more and has worked on platform members exceeding 10 million lives
• 9+ years of industry experience in data science, machine learning, and artificial intelligence
• Strong expertise in data science, data engineering, software engineering, cloud vendors, big data technologies, real time streaming applications, DevOps, and product delivery
• Knows how to solve and launch real artificial intelligence and data science related problems and products along with managing and coordinating the
business process change, IT / cloud operations, meeting production level code standards
• Ownerships of key workflows part of data science life cycle like data acquisition, data quality, and results
• Experience building stakeholder trust and confidence in deployed models especially via application of algorithmic bias, interpretable machine learning,
data integrity, data quality, reproducible research, and reliable engineering 24x7x365 product availability, scalability
• Expertise in healthcare privacy, federated learning, continuous integration and deployment, DevOps support
• 3+ Years of experience managing directly five (5) or more senior level data scientists, machine learning engineers with advanced degrees and directly
made staff decisions
• Very strong understanding of mathematical concepts including but not limited to linear algebra, advanced calculus, partial differential equations, and
statistics including Bayesian approaches at master’s degree level and above
• 6+ years of programming experience in C++ or Java or Scala and data science programming languages like Python and R including strong understanding of
concepts like data structures, algorithms, compression techniques, high performance computing, distributed computing, and various computer architecture
• Very strong understanding and experience with traditional data science approaches like sampling techniques, feature engineering, classification, and
regressions, SVM, trees, model evaluations with several projects over 3+ years
• Very strong understanding and experience in Natural Language Processing,
reasoning, and understanding, information retrieval, text mining, search, with
3+ years of hands on experience
• Experience with developing and deploying several products in production with
experience in two or more of the following languages (Python, C++, Java, Scala)
• Strong Unix/Linux background and experience with at least one of the
following cloud vendors like AWS, Azure, and Google
• Three plus (3+) years hands on experience with MapR \ Cloudera \ Databricks
Big Data platform with Spark, Hive, Kafka etc.
• Three plus (3+) years of experience with high-performance computing like
Dask, CUDA distributed GPU, TPU etc.
• Presented at major conferences and/or published materials
React Native
React.jsMongoDBExpress
Angular (2+)
Job Description:
- Creation and execution of content strategy across social media platforms (Facebook, Twitter, LinkedIn, Instagram, TikTok, etc.) adhering to the brand's requirements and guidelines
- Develop engaging, creative, innovative campaigns and content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
Technical Skills required:
- Working knowledge on prominent social media content updation dashboards.
- Understanding of key social media engagement metrices.
- Working knowledge of MS Excel and MS Power point. Good hands on knowledge on MS Excel is a plus.
Other requirements:
- Ability to work in a small yet closely-knit team and be willing to go an extra mile to help colleagues in time of need.
- Keenness to learn new things and grow.
- Good communication skills. May be required to speak to clients directly often.
- Ability to put across own PoV.
- Agreement to work long hours and even on weekends if required during peak work load periods. These would be seldom though may occur.
- Jovial and hardworking nature.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
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Full Stack Developer - Averlon