
Customer Success Manager
at Companies deliver modern and easy onboarding. (WF1)
- Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of the company
- Identify product usage gaps and provide actionable solutions to the customers
- Build value-based relationships with customers and create company champions
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach
- Ensure customer retention by negotiating and closing renewals
- Identify opportunities of upselling and cross-selling along with the Account Managers
- Identify appropriate business use cases where the company can be deployed
- Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully
- Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers
- Communicate and brain-storm with the product team on customer feedback and help refine product roadmap
- Work with the marketing team to execute customer surveys, case studies, etc
- Identify and Process Success milestones for the customers
- Optimize existing processes within the company and actively enhance all Customer Success initiatives
- Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization
Our ideal Customer Success Manager:
- Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs) in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company
- Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor
- Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone.
- Showcases exemplary written and verbal communication skills to work along with Global Customers
- Has worked directly with Large Enterprise Customers in the Americas or European region
- Has an exceptional ability to communicate and foster positive business relationships
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
- Managed customers across different segments in the past and knows how to manage them differently
- Exhibits a true passion for customers and for Customer Success

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Job description
- Candidate must have Canva, Invision, Craft, Proto.io, Figma, Frame, Webflow, Original, Studio as skills.
- Lead the end-to-end design process from concept to execution, utilizing Figma as the primary design tool.
- Create high-fidelity wireframes, prototypes, and visual designs that effectively communicate design concepts and product features.
- Develop and maintain design systems and libraries in Figma to ensure consistency and scalability across all projects.
- Conduct user research, usability testing, and gather feedback to iteratively improve designs based on user needs and insights.
Job Title: Senior SDET / Quality Engineer
Job Overview:
We are seeking a Senior SDET to drive end-to-end product quality across web, mobile, and API platforms. The role involves active participation in Agile ceremonies, defining QA effort, executing manual and automated tests, managing the defect lifecycle, and collaborating closely with Development, Product, and UX teams. You will design, build, and maintain scalable automation frameworks, integrate tests with CI/CD pipelines, mentor junior team members, and support performance testing initiatives.
Must-Have Skills:
- 6–8+ years of experience as SDET / QE
- 4+ years of UI automation experience
- Strong hands-on expertise in BDD (Cucumber), WebDriverIO, Playwright
- Mobile automation using Appium (iOS/Android); XCUITest, Espresso, or Detox
- Proficiency in JavaScript / TypeScript
- API testing experience using Postman, Axios, or REST Assured
- CI/CD integration using Jenkins, CircleCI, or GitHub Actions
- Version control with GitHub or Bitbucket
- Experience with cloud-based testing tools such as BrowserStack, Sauce Labs, or Perfecto
Nice-to-Have Skills:
- Exposure to AWS, GCP, or Oracle Cloud
- Performance testing using K6, LoadRunner, or NeoLoad
- Experience with AI/ML-based testing approaches
- Test management and defect tracking using JIRA, Zephyr, or X-Ray
- Familiarity with additional automation frameworks and testing tools
- Overall Synopsis (Skills to focus)
- Brush up your skills in Photoshop & Illustrator
- Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
- Photoshop tools – change the color of the background, remove a selection, pen tool etc.
- Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
- Try making some logo designs, and work on the curves & texture.
This is FULL TIME WFH NIGHT SHIFT role.
If interested kindly share your updated cv at 82008 31681
We are looking for a creative full-time Content Writer to produce high-quality, engaging, and SEO-friendly content for blogs, websites, social media, and marketing campaigns. The ideal candidate has strong writing skills, attention to detail, and the ability to meet deadlines.
Exp - 4-6 years
Immediate joiners preferred
Location - Bangalore
Java + Spring boot
Microservice
MYSQL
Design principal
-Clear Communication: Practice clear and concise communication to effectively convey technical concepts.
- In-Depth Knowledge: Be prepared to provide detailed insights into experiences with specific technologies and tools, showcasing expertise.
- Specific Examples: Share real-world examples or projects where they have applied the mentioned technologies to demonstrate practical knowledge.
- Problem-Solving Skills: Be ready to discuss how they have solved real-world technical challenges in previous roles.
- Continuous Learning: Emphasize a commitment to continuous learning and staying updated with industry trends, especially in rapidly evolving fields like cloud technologies.
Knowledge of Full lifecycle application development
Design, code and debug software
Integrate new software solutions with existing systems
Extract and reverse engineer existing code
SQL, MySQL DB Management
Job Title : Talent Acquisition Sourcers
Roles and responsibilities:
- Sourcing candidates from various job portals.
- Conducting the initial screening rounds.
- Scheduling interviews with candidates and panel members.
- Job Posting for Portals, Social Media and External Sources.
- Preparing the Resource tracker Weekly, Monthly, Quarterly MIS.
- Conducting the Weekend Recruitment Drives.
- Worked on PPT and various ways of presenting data as a story/theme.
- Have managed high volume of data and MIS in past.
- Should have worked with corporates earlier.
Requirement:
- MBA (HR) / Graduate
- have spent 70% doing IT recruitment & 30% non-it
- Ability to articulate confidently
- Excellent communication skills (written & verbal)
- Strong analytical skills
- Contract period : 1year
Key Objectives/Responsibilities of this Role:
- Understand the UI needs, backend design and data design and create the backend code for the same
- Backend development in NodeJs 12 & above, ExpressJs, NestJs, RESTful web services, Docker, MongoDB, Azure AKS or Kubernetes
- Collaboration with other team members (Architect, UI, backend developers, DBA, Data analytics team) to work in coherence
- Working experience into Agile and scrum methodologies
- Manage SDEs and Interns to drive the deliverables
Mandatory Skillset & Tools: NodeJs 12 and above, ExpressJs, NestJs, Writing Unit Tests , Scheduler, Mongo DB, working knowledge in Kubernetes (AKS), GIT version control, Event driven design, Microservices, con-currency, RESTful web-services, Docker
Primary Skill: NodeJs 12 & above ExpressJs, NestJs, Microsoft development platform, Testing & Debugging skills, Postman, CI/CD pipeline, Docker, Docker hub, Writing UNIT tests
Secondary Skill: Load & performance testing, testing REST Web services, Basic shell commands, Linux, Good written, verbal and presentation skills, Soft spoken, Pro-active









