Data Analyst- Biglittle.ai

About the Role

We are seeking a motivated and customer-focused Account Success Manager to join our remote team in India. This role professional will be responsible for managing client/partner accounts, ensuring their satisfaction, and driving revenue through upselling, cross-selling, and renewals. You will be responsible for onboarding clients/partners, managing relationships, monitoring usage, and delivering value that aligns with the client’s/partner’s goals. You will act as a trusted advisor and growth partner to your assigned accounts.

Key Responsibilities

1. Client Onboarding: Guide new clients through a smooth onboarding process and ensure they understand how to effectively use our services.
2. Relationship Management: Serve as the primary point of contact for assigned clients and maintain strong, trust-based relationships.
3. Retention & Engagement: Regularly engage clients to understand their goals, usage patterns, and challenges, proactively offering solutions to increase satisfaction.
4. Performance Monitoring: Track client performance, usage metrics, and deliver insights to help them maximize value.
5. Issue Resolution: Coordinate with internal teams to resolve client issues quickly and effectively.
6. Upsell & Renewal Support: Identify growth opportunities and support upsell/renewal efforts in collaboration with the Sales team.
7. Feedback Loop: Collect and relay client feedback to improve product/service delivery and inform business decisions.

 Qualifications and Skills

• Bachelor’s degree in Business, Marketing, or a related field
• 1+ years of experience in account management, sales, or customer success, preferably in a B2B SaaS or service-based industry
• Proven ability to meet or exceed sales targets while maintaining strong client relationships
• Excellent communication (English – verbal & written), negotiation, and interpersonal skills
• Tech-savvy with experience using CRM or account management tools along with productivity apps.
• Self-driven, organized, and comfortable working remotely with minimal supervision.
• Problem-solving mindset with a customer-first attitude
• Ability to manage multiple clients and priorities effectively

Preferred Skills

• Experience working with international clients or managing remote client relationships.
• Familiarity with contract renewals, pricing models, or basic account financials
• Exposure to digital services, SaaS platforms
• Fluency in speaking Hindi or other regional languages of India.

What We Offer

• Flexible remote work setup
• Competitive salary and performance-based incentives
• Opportunity to work with a dynamic, growth-focused team
• Learning and development opportunities

Job description

ORMAE is looking for a UI Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.

You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. 

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the back end.
• Collaborate with other team members and stakeholders

Skills and Qualifications:

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Rock-solid understanding of JavaScript as we don't stick to any framework as such. Should be able to juggle between Angular, React, Electron, Flutter as in when needed.
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Hands-on experience in optimizing the UI of an application.
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git.
• Knowledge about Docker and Nginx are nice to have and adds as a bonus point.

Required Candidate profile

You will be working with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Apply only, If you are looking for a job that gives you an enormous opportunity for learning and growth. 

Perks and Benefits

No salary restraint for Right Candidates

Experience: 02-08 Years

Apply : https://springrecruit.com/applynow/ORMAE6182

Desired Candidate Profile

• Bachelor of Technology in Computer Science/ Engineering/ MCA
• 4+ years of experience on Project/Program Management roles working on managing complete development cycle of SaaS products/applications
• Certification in Scrum Master
• Knowledge of Project Management tools such as JIRA
• Software Development or QA Engineer background is a plus
• Ability to transform raw thoughts into clear technical documentation and/or direction
• Problem-solving capabilities with the ability to identify root cause, patience and commitment to solve
• Excellent verbal and written communication, presentation and articulation skills

• Own Android SDKs, working hand-in-hand with the founding team
• Design and build delightful user interfaces for native apps on Android
• You will be (co-) responsible for our software development kit (SDK) for Android
• Building mobile apps in both Swift and Kotlin.
• You work independently on your own code, but you also spend time collaborating with others.
• You are involved in all stages of app development and contribute to the roadmap.
• You get the freedom to experiment with new Android technology.
• Ownership — advocate for projects and solutions that need to be launched ground up.

• Min 2 to 4 years in developing Android applications in Java / Kotlin / C++ /
• Gradle/Groovy.
• Worked on SDKs/Frameworks.
• Strong understanding of software design patterns as well as Android specifics.
• Experience with authenticated sessions using authentication tokens and have at-least
• fundamental knowledge of app security.
• Good to have:-
• Experience with Cross-platform frameworks is a plus (React Native, Flutter, Cordova,
• Xamarin).
• Have implemented security standards and guides.
• Experience building applications at scale.
• Experience with third-party libraries and APIs like Mobile Vision, MLKit and/or
• Camera API.
• Good understanding of garbage collection, design patterns and continuously
• discover, evaluate, and implement new technologies to maximise development
• efficiency.
• Unit-test code for robustness, including edge cases, usability, and general
• reliability

• Use data to develop machine learning models that optimize decision making in Credit Risk, Fraud, Marketing, and Operations
• Implement data pipelines, new features, and algorithms that are critical to our production models
• Create scalable strategies to deploy and execute your models
• Write well designed, testable, efficient code
• Identify valuable data sources and automate collection processes.
• Undertake to preprocess of structured and unstructured data.
• Analyze large amounts of information to discover trends and patterns.

Requirements:

• 1+ years of experience in applied data science or engineering with a focus on machine learning
• Python expertise with good knowledge of machine learning libraries, tools, techniques, and frameworks (e.g. pandas, sklearn, xgboost, lightgbm, logistic regression, random forest classifier, gradient boosting regressor etc)
• strong quantitative and programming skills with a product-driven sensibility