Data Analyst- Biglittle.ai

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

ROLES AND RESPONSIBILITIES:

We seek an experienced, highly technical, and exceptionally driven Lead Software Engineer to develop a world-class mobile games engineering team in India. You should be comfortable driving change, leading and motivating teams, providing direct feedback, solving complex problems, and, most importantly, establishing a high standard of performance.

Your team will be responsible for implementing highly performant, optimized, scalable, and easily maintainable code for an ambitious FPS shooter game.

RESPONSIBILITIES:

• Establish and maintain a world-class engineering culture appropriate for our mobile games team.
• Set performance standards for engineering excellence and guide junior engineers to help them learn and improve.
• Address the most significant challenges of a shooter game, such as hit accuracy, server-authoritative gameplay, animations, memory utilization, and performance optimizations.
• Collaborate with product managers/producers, designers, and others to understand game features and break down engineering tasks for the team.
• Regularly run profilers to ensure code performance and quality.
• Lead code review sessions.
• Guarantee optimal performance, quality, and stability of the game.
• Develop live operations tools, editor tools, and automation.

IDEAL CANDIDATE:

• Minimum Experience: 5-8 years.
• Extreme technical depth and willingness to spend at least 30% of time doing hands-on coding.
• Ability to reasonably estimate and plan tasks and features.
• Expert understanding of multithreading, asynchronous operations, and thread-safe code.
• Proficient at profiling games to identify bottlenecks and performance issues.
• Maniacal adherence to technical best practices and guidelines with a creative problem-solving approach.
• Deep understanding of data-oriented programming and the Unity DOTS framework.
• Familiarity with backend/networking is a plus.

PERKS, BENEFITS AND WORK CULTURE:

• We foster a culture of continuous learning.
• We value talent and the ability for significant self-improvement.
• Honest feedback and transparency across all departments allow for rapid skill development.
• You will have the opportunity to work on an exciting new game development product with complete autonomy.

Responsibilities

• Work in a fun and fast-paced environment.
• Participate in requirements gathering, design, development, QA, support.
• Communicate with different stakeholders such as QA, Project Managers and Product Owners
• Discover, evaluate, and implement new technologies to maximize development efficiency.
• Groom, mentor and upskill team members with modern technologies and development practices

Key Competencies:

• 5-8 Years of relevant experience in front-end development.
• At least 5-4 years of working experience with the React ecosystem.
• In-depth knowledge of TypeScript, CSS, and HTML.
• Strong proficiency in Vanilla JavaScript, DOM, Browser API’s and ES6 Features.
• Strong Knowledge of State Management with React and relevant workflows.
• Good Understanding of Modern frontend workflows with NPM, Webpack, Babel etc.
• Knowledge of modern programming paradigms like functional and reactive programming.
• Knowledge of testing frameworks including Chai, Mocha and Sinon or equivalent.
• Experience with using browser-based dev tools for trouble shooting and enhancing the performance.

Good to have skills:

• Knowledge of cloud-based services like AWS and GCP.
• Working knowledge of Video streaming and playback
• Knowledge of modern programming paradigms like functional and reactive programming.

Details Job description is as given below.

Designation: - Sales Engineer/Sr. Sales Engineer

Job Function: - Technical Sales, Marketing & Product Promotion.

Products:- Control products division. Products such as gas flow measurement and control products, mass flow meter, temperature controllers, pressure switches, temperature sensors, Flame Detectors, limit switches, photoelectric sensors, proximity sensors, burner controllers, mass flow controllers, temperature recorders

Customer Segment :- Automotive, Furnace Manufacturer, Machine Manufacturer

Sales Experience: - 5 to 8 Years

Desired Qualification: - Bachelor of Engineering or Diploma Degree holder.

Skills Required:- Product Knowledge, Presentation Skills, Technical Understanding, Good Verbal Communication.

Reporting to: - Reporting to Control Product Department’s head from Advance Automation Business Unit.

Areas of responsibility: -

·       Develop sales leads by identifying potential OEMs accounts; acquires new OEMs & extending Pre-Sales & Post-Sales Support.

·            Demonstrating a product & explaining salient features of the product for technical approval. 

·            Work with technical team to select the appropriate product to address the customer needs.

·            Working with various sales channels - OEMs, End Users, distributors etc.

·            New Customer Acquisition (Original Equipment Manufacturers-OEMs)

·            To Achieve the sales targets and goals assigned for your area.

·            To Keep the management informed about the sales activities to achieve the annual business target.

This is a sales target-driven role that involves managing the day-to-day activities of the HQ marketing team in Bangalore. This role Involves coordination, tracking and managing timelines of deliverables as well as ensuring that quality standards are met.  

Responsibilities:

• Manage the global demand generation engine  
• Work towards increasing the number of sales qualified leads generated  
• Engage partners in areas such as lead generation, joint marketing efforts and events
• Coordinate Subex Secure’s presence in events
• Secure endorsements from analysts and media  
• Manage the digital marketing team
• Prepare content where needed for campaigns, social media, search engine optimization and marketing
• Coordinate with internal teams for preparation of collateral, deriving messaging and ensuring preparation of sales enablement material in a timely manner
• Intervene to improve marketing processes to improve the outcomes and efficiency of our global lead generation efforts

Requirements (please read these carefully before applying)

• Experience in managing planning and execution of global campaigns through Salesforce and Hubspot
• Have carried revenue targets or have at least played a key role in attaining these targets  
• Prior experience in B2B marketing involving a sophisticated product line is a must. Experience in marketing cybersecurity products will present a clear advantage.
• Prior experience in managing teams and revenue targets is an essential requirement
• You should have over 6 years of experience with B2B marketing
• Excellent understanding of SEM and SEO and ways to get leads out of SEM and increase volume of web traffic, improve domain authority and traffic quality through SEO
• Top notch project management skills
• Excellent content writing and presentation skills

The outcomes (KPI) associated with this role would be:

• Rise in the number of qualified opportunities and quality of leads processed by the sales team this includes Sales Accepted Leads and Sales Qualified Leads
• Quality and volume of engagements on social media and improvement in regional web traffic
• Your contribution towards improving our brand presence globally  
• Measured improvement in pipeline velocity
• Attainment of pipeline targets
• Timely execution of monthly and quarterly marketing plans

We are looking for developers who are passionate about Python and know what are the benefits of python well.

Responsibilities:

• Design & implement new software modules based on the product requirements
• Debug existing software components, fix issues, and avoid regressions
• Be proactive, take ownership, and be accountable
• Familiar with Test Drive Development.
• Participate in software architecture, design discussions, and code reviews

Technologies we’re hiring for:

• Developed HTTP based REST APIs and implemented Authentication, Caching
• Worked with relational and NoSQL databases and aware of concepts like ORM, Migrations
• Languages & Frameworks: Python Django/Flask
• Database: Postgres/ Mongo
• Must have worked in a Unix/Linux based environment
• Advanced middleware like RabbitMQ, Celery Beat is definitely a plus.

Minimum 3+ year hands-on experience in Python needed

2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most

Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission tosimplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

Key Job Responsibilities:

• He/She is a responsive team player who can proactively contribute for building technicalstrategies for applications and systems by promoting an understanding of the technology andbusiness roadmap.

• He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
• Work very closely with various business stakeholders to drive the execution of multiplebusiness plans and technologies.

• Work closely with Product, Design, and Marketing to conceive features, plan projects, andbuild roadmaps

• Prior experience with scalable Architecture managing team of minimum 5 engineers andcoaching, mentoring while maintaining a role with code development.

• Proven history of contributing to product strategy and shipping products with multi-functionalteams.

• Highly involved in recruitment while building team also leading app development for bothplatforms

• Promote and support company policies, procedures, mission, values, and standards of ethicsand integrity.

Minimum Qualification:

• Total of 10+ years experience
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,popular frameworks & libraries}, JVM, GC tuning, performance tuning)
• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, RESTExpress etc
• Worked on Relational data stores viz. MySQL, Oracle, or Postgres

• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc

Regards,
Volks consulting