Customer Success Manager

• Strong UX-focused Product Design Profile
• Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on UX Research, Designs and Design Operations, primarily in the B2B domain
• Mandatory (Experience 2) - Must have strong experience with Large-scale B2B Enterprise products, and should be leading multiple verticals in the ERP products
• Mandatory (Experience 3) – Must have strong experience in Project Management and Design operations - Like leading Design sprints, team task allocation, delivery planning and estimation
• Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
• Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
• Mandatory (Portfolio) - Must have strong B2B Products Case Studies for Complex B2B Enterprise level applications, with multiple connected modules (Dont want just simple UI screens in portfolio)
• Mandatory (Company) - Large-Scale B2B SaaS / Enterprise-level Products

Preferred

• Preferred (Experience) - Automotive, Retail or Dealerships domain experience

Strong Industrial Designer / Physical Product Designer profile

Mandatory (Experience 1) - Must have a minimum 2+ YOE in Designing Consumer Electronics or Consumer Durables Physical Products

Mandatory (Experience 2) - Very Strong Experience with CMF (Color, Material, Finish) for Physical product designs

Mandatory (Experience 3) - Must have experience with 3D Designs using computer-aided design (CAD) tools

Mandatory (Portfolio) - Strong portfolio of Industrial / Physical Product design Consumer Products (Must have shown the 3D look and feel of Physical products in portfolio)

Mandatory (Company) - Good Consumer Electronics or Handset / Mobility or Automotive Industry or New age start-ups ( Eg, Jaguar, Titan, Ola, Fossils, BMW)

Mandatory (Education) - Design Degree from NID Ahmedabad or an equivalent tier-1 design institute.

Responsibilities:

• Designing and implementing fine-tuned production ready data/ML pipelines in Hadoop platform.
• Driving optimization, testing and tooling to improve quality.
• Reviewing and approving high level & amp; detailed design to ensure that the solution delivers to the business needs and aligns to the data & analytics architecture principles and roadmap.
• Understanding business requirements and solution design to develop and implement solutions that adhere to big data architectural guidelines and address business requirements.
• Following proper SDLC (Code review, sprint process).
• Identifying, designing, and implementing internal process improvements: automating manual processes, optimizing data delivery, etc.
• Building robust and scalable data infrastructure (both batch processing and real-time) to support needs from internal and external users.
• Understanding various data security standards and using secure data security tools to apply and adhere to the required data controls for user access in the Hadoop platform.
• Supporting and contributing to development guidelines and standards for data ingestion.
• Working with a data scientist and business analytics team to assist in data ingestion and data related technical issues.
• Designing and documenting the development & deployment flow.

Requirements:

• Experience in developing rest API services using one of the Scala frameworks.
• Ability to troubleshoot and optimize complex queries on the Spark platform
• Expert in building and optimizing ‘big data’ data/ML pipelines, architectures and data sets.
• Knowledge in modelling unstructured to structured data design.
• Experience in Big Data access and storage techniques.
• Experience in doing cost estimation based on the design and development.
• Excellent debugging skills for the technical stack mentioned above which even includes analyzing server logs and application logs.
• Highly organized, self-motivated, proactive, and ability to propose best design solutions.
• Good time management and multitasking skills to work to deadlines by working independently and as a part of a team.

We are a technology company, at a stage where we are moving fast ahead. We have been enabling enterprises to derive the value of Data Science and technology. At Lumiq, we are thinking every day about how to use the latest technology and concepts to build products which can help our customers and enterprises in all aspects of their businesses.

We create Data oriented enterprise applications. The applications must be scalable and robust. This position creates the exact kind of enterprise applications which are easy to configure and manage from the end-user perspective. The integration with all the different services and APIs plays an important part in the whole architecture.

Eligibility

Experience and Qualification

• 2-5 Years of experience with Drools/Kofax Workflow.
• Java Microservices: 2-3 years Spring Boot, Spring Integration or Batch.
• Working knowledge of Databases
• Design and develop high-volume, low-latency applications for critical systems, delivering high-availability and performance.
• Write well designed testable, efficient code, and ensure that the designs comply with specifications.
• Bachelor's Degree in Computer Science or equivalent

Must Have Skills

• Java
• Drools
• Any Relational Database
• GIT

(Only Female Candidates Preffered)
About Proactive For Her

Proactive For Her is a women's healthcare early-stage start-up founded by Achitha Jacob (ex-HBS, DaVita and Kearney). A digital clinic for women, Proactive For Her, offers accessible, personalised and confidential healthcare solutions for women's out-patient health concerns across life stages - from puberty to menopause (https://www.proactiveforher.com/">https://www.proactiveforher.com/).

• Location: Bangalore
• Work hours: 9 am to 7 pm
• Full-time opportunity (Monday to Saturday)

Note: Saturdays will be work from home.

Qualifications

• Masters in Marketing / Business Administration or related field.
• You have prior experience in a similar role with a solid track record of success

Requirements

• You have strong experience in Growth Hacking, Social Media/ Viral Marketing, managing demand generation & the customer acquisition funnel and performance marketing.
• You have good knowledge of Campaign Management Tools (e.g., Active Campaign), and Web Analytics Tools (e.g., Google Analytics).   
• You are highly goal driven and work well in fast paced environments
• You possess strong analytical skills and are comfortable dealing with numerical data    
• Knowledge of SEO and PPC advertising methods
• You have excellent communication & interpersonal skills
• You are adept at building relationships and liaising with multiple stakeholders and thrive in matrix environments 

      Role

You will be responsible for taking a look at customer growth, acquisition, and activation. Furthermore, you are going to play a role in customer retention and up-selling (the process of selling existing customers additional products or services).

• Lead a team to create and implement strategic marketing initiatives across various marketing functions including performance marketing, events, social media marketing, product marketing and partnerships   
• Create and implement the marketing plan in line with overall business objectives while striking a balance between longer-term strategic brand building activities, mid-term lead generation and nurturing, as well as quick wins to achieve targets     
• Using data and analytics for decision making and measuring marketing effectiveness as well as creating a culture of structured experimentation and iteration to drive growth    
• Ensuring consistent messaging that is aligned with the brand   
• Building win-win relationships with new and existing partners 
• Manage the marketing budget to drive sustainable bottom-line growth

•  Candidate must haveexpereince into Php with laravel.
• Good communication skills.