Asst. Manager - Marketing

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Paid Media Executive

Experience Level: 1.5 + Years

Location: Bangalore, Karnataka (On-site)..

The ideal candidate will:

● Demonstrate an ability and willingness to learn new skills independently

● Possess the ability to communicate directly with clients, both verbally and in writing

● Have a strong analytical background

● Be detail oriented, highly organized, with a keen eye for consistency

● Be able to work effectively in a collaborative team environment, and independently as required

● Have a strong desire to learn and add value to the team

● Be solutions oriented

● Have worked within platforms including Google Ads, Google Analytics(GA4), Google Tag Manager, Bing Ads, Facebook Business Manager, Instagram Ads, LinkedIn Ads, Twitter Ads

Responsibilities:

● Develop and execute strategic marketing campaigns for clients across multiple media – paid

search, display, video, and social platforms

● Manage all aspects of campaign configuration, launch, and ongoing optimization – including

strategy, ad copywriting, data-based optimization, budget/billing management, and ad trafficking

● Troubleshoot, problem-solve, and find creative solutions to client-specific needs

● Assist creative team with ad creation through copywriting and strategic direction

● Identify optimization opportunities, including continuous testing of ad copy and landing pages,

including A/B testing

● Ensure campaigns are meeting clearly defined conversion objectives

● Create and deliver meaningful analytics and reporting to monitor and show progress

● Maintain knowledge of industry best practices and new technologies

● Maintaining the team strength at all times

Agent Application Engineer (Backend / Agentic AI) — Level 1

About Sentiaflow

Sentiaflow is an AI engineering and IT services company that designs and delivers production-grade agentic AI systems. We work at the point where large language models meet real business operations: data, APIs, permissions, workflow state, human decisions, security, evaluation, and measurable outcomes.

Our initial domain focus is healthcare, particularly clinical trials and related operational workflows. These are environments where an impressive demo is not enough. A system must be dependable, traceable, appropriately controlled, and clear about when a human must make the decision.

We are building a specialised engineering organisation across three disciplines:

• Agent Application Engineering
• Agent Platform & Evaluation Engineering
• Applied AI & Model Engineering

The Role

We are hiring strong backend or application engineers who want to specialise in building agentic AI applications. You do not need to arrive with several years of "agent engineer" experience. We are more interested in whether you have built real software, understand how production systems fail, and can learn to use models inside controlled business workflows.

As a Level 1 Agent Application Engineer, you will implement bounded parts of a production workflow under the guidance of an Agent Captain or senior engineer. Your work will connect models to application services, tools, data sources, and human approval points. You will be expected to make every important step observable, testable, and recoverable.

This is not a prompt-writing position, and it is not a generic chatbot role. It is an application engineering role for systems in which some decisions are probabilistic, while the surrounding controls must remain deterministic.

What You Will Work On

The specific client problem will vary, but typical work may include:

• Converting a clinical-operations signal into a bounded workflow that gathers evidence, analyses likely causes, presents options, and routes a recommendation to an authorised person.
• Building services that extract or structure information from trial documents and pass the result through validation and human review.
• Integrating agent workflows with internal APIs, databases, document systems, notification services, and client platforms.
• Implementing workflow state, recovery behaviour, approval gates, permissions, traceability, and scenario-based evaluations.

The work concerns operational decision support and workflow execution. It does not delegate clinical judgment or patient-care decisions to an autonomous model.

What You Will Be Responsible For

• Translate a clearly scoped business workflow into typed inputs, outputs, states, actions, and escalation paths.
• Build reliable application services and tool integrations using Node.js/TypeScript or Python.
• Use an LLM only where model judgment adds value; implement rules, validation, authorisation, and workflow control in deterministic code.
• Design structured model outputs and validate them before they can affect downstream systems.
• Handle partial data, unavailable tools, duplicate events, retries, time-outs, rate limits, and other normal production failure modes.
• Add logging, traces, metrics, and decision records that make the workflow diagnosable.
• Create tests and evaluation cases that measure whether the complete workflow behaves correctly—not merely whether an answer sounds fluent.
• Protect sensitive information and participate in code, design, failure-analysis, and release-readiness reviews.
• Explain your implementation and its trade-offs clearly to engineers, delivery leads, and client stakeholders.

At Level 1, you will not be expected to define the entire client architecture alone. You will be expected to own your assigned module, ask precise questions, surface risks early, and bring it to a production-ready standard with senior review.

What We Are Looking For

Essential Experience

• Approximately 3–6 years of hands-on backend or application engineering experience.
• Evidence that you have built or materially owned production APIs, services, data flows, integrations, or workflow-heavy applications.
• Strong programming ability in JavaScript/TypeScript, Python, Java, C#, Go, or a comparable backend language. Our preference is Node.js/TypeScript, but engineering depth matters more than language loyalty.
• Practical understanding of API design, databases, asynchronous processing, authentication and authorisation, testing, and deployment.
• Ability to reason clearly about state, retries, idempotency, concurrency, permissions, audit trails, and failure recovery.
• Experience debugging real production behaviour rather than only building greenfield demonstrations.
• Clear written and verbal communication, including the ability to explain technical trade-offs without hiding behind framework terminology.

Useful, but Not Mandatory

• Experience integrating LLM or machine-learning capabilities into an application.
• Experience with event-driven systems, state machines, workflow engines, observability, evaluation harnesses, or production incident analysis.
• Experience in healthcare, life sciences, clinical trials, or another regulated or audit-sensitive environment.

Healthcare or clinical-trials experience is preferred, not required at Level 1. We would rather hire a strong production engineer who can learn the domain than a candidate who knows the vocabulary but cannot build dependable systems.

What Does Not Qualify by Itself

Any of the following may be useful experience, but none is sufficient on its own:

• A chatbot or "chat with your documents" application.
• A RAG demonstration built primarily by connecting frameworks.
• A list of AI tools, model names, courses, certificates, or prompt-engineering techniques.
• An application that works in a demo but has no clear handling of permissions, failures, evaluation, or production operations.

How We Will Assess Fit

Our evaluation is designed to identify engineering judgment without asking you to build unpaid project work. We will focus on:

• A structured discussion of a production system you have worked on.
• Questions grounded in your own CV and claimed experience.
• A realistic workflow scenario covering system boundaries, evidence, controls, failure modes, and testing.
• Backend fundamentals and how you would apply them to an AI-enabled workflow.

You are NOT expected to have built a clinical-trials agent before applying.

What Success Looks Like

Within your first six months, you should be able to:

• Implement a bounded agent-workflow module from an agreed design and take responsibility for its quality.
• Integrate models and tools without allowing probabilistic output to bypass deterministic controls.
• Produce traces, tests, and evaluation evidence that support a release decision.
• Diagnose failures across application, tool, data, and model boundaries with progressively less supervision.
• Explain the workflow to a client or domain stakeholder in clear operational language.

Consistent performance at this level creates a path towards Level 2 — Independent Delivery Engineer, where you own a production workflow end to end, including discovery, architecture, integrations, evaluation, failure handling, and release readiness.

Why You Should Join Us

• Build the real systems behind agentic AI. You will work beyond demos and wrappers on the engineering problems that determine whether an AI workflow can operate in production.
• Develop a scarce, durable specialisation. Sentiaflow offers a defined progression across application engineering, platform and evaluation, and applied AI—not a vague instruction to "learn AI."
• Work on consequential operational problems. Clinical-trials workflows demand evidence, traceability, human accountability, and reliable execution.
• Learn through delivery with experienced review. You will own meaningful engineering work while receiving architectural and domain guidance appropriate to your level.
• Influence how the discipline is built. We are at an early stage, so strong engineers will help shape our methods, reusable assets, quality standards, and engineering culture.

Role: SEO/Digital Marketing Expert

Exp: 3-4 Years

Budget: up to 35K

Location: Ahmedabad, WFO

Qualifications:

• 3-4 years of experience in SEO and digital marketing.
• Proven track record of success in achieving SEO and digital marketing goals.
• Strong understanding of SEO principles, including on-page, off-page, and technical SEO.
• Experience with Google Analytics, Google Search Console, and other relevant SEO tools.
• Experience with social media marketing platforms and advertising tools.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

To meet the growing demand for TMRW editorial and marketing teams, we are looking for exceptionally talented, bright, and driven people. If you have strong shoot production and art direction experience and a diverse shoot portfolio in the fashion industry, we’d like to speak with you. This is an exciting opportunity for someone who is an entrepreneurial-minded candidate, wants to work in a start-up like environment, has 10+ years of work experience in working with art leads and studios, and help produce best-in-class shoots (catalogue and campaign and still and video). This person will serve as a key partner between TMRW’s content & creative leads, production houses and agencies, and talent like photographers, models, hair and make-up and stylists as well as the brands we own.

As Creative Producer, your primary responsibility will be to lead, schedule and execute still and video (including prep, PPMs, reviews, walk throughs, fittings) for all our brands across all assets (including social media, catalogue, campaign, digital platforms and e-commerce). The candidate should be well connected within the industry, have significant development / production experience and contacts and a strong understanding of production costs. Must have deep relationships with the Indian talent – photographers, models, hair and make-up artists, videographers, script writers and the wider creative community and hands-on experience with contracts and legal issues related to shooting. You will be actively developing shoot rosters and styling guidelines, booking top talent at best prices, handling contracts of crew, schedules, playbooks for shoots, mood boards for each brand and working closely with marketing, content, graphic design, fashion design and brand teams to execute these. You will be the lead POC for all shoots – including liaising with talent, agencies, legal and shoot operations team.

Hustle, negotiation skills and need for speed and ability to scale are essential to the role - and with this mindset you will handle end-to-end shoot strategy for up and coming fashion and style brands, networking, planning and conceptualising shoots as well as setting up a closet for stylists, prop closet, shoots processes and annual roadmaps. You will be the owner of shoot timelines, daily/monthly schedules, help overcome obstacles, make difficult trade-off decisions, and balance business needs and creative constraints. Experience in leading a production house/ team, indoor-outdoor shoot planning, ability to negotiate and budget handling, relevant industry contacts are required for this role.

BASIC QUALIFICATIONS

-8+ years of experience in production and shoot management, especially fashion shoots

-Experience defining daily shoot requirements and using data and metrics to determine improvements

-Diverse portfolio of shoots – across indoor, outdoor, model and product, static, and video.

-A proven track record of developing successful shoots an independent producer, or in a studio or as part of a customer-facing media company.

-Strong understanding of break-up of production costs and ability to negotiate.

-Strong interest and knowledge about fashion, future trends in production and tech innovation

-Excellent relationship management, communication, and organizational skills

-Ability to adapt to a quickly changing, fast-paced environment - Strong working relationships with the Indian creative community.

PREFERRED QUALIFICATIONS

-An educational background in fashion-related fields

-Ability to succeed amidst ambiguity

-Leveraging skills to invent, improve, and scale

-Proven ability to analyze license and legal agreements in high-pressure environments

-High attention to detail, comfortable with hands-on management of tasks

-Proven ability to meet tight deadlines, multi-task, and prioritize workload

-Adept at working with different formats of shoots and making recommendations on improvements for both shoots and processes

-Ability to plan ahead and maintain trackers

• 2+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
• Data maintenance in the system as well as resolving data issues.
• Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
• Track work tasks and status in the system
• Follow a set process for processing customer orders within contracted SLA’s
• Utilize internal help desk software systems to accurately document all support activity
• Work closely and cross collaboratively with client internal Operations department

• Excellent communication skills
• Comfortable to work in night shifts
• Exposure to global customers
• Good team player

Desired Candidate Profile

What you need to have

• Need to develop windows applications in VB.Net and C#
• Need to interact with QA team, Deployment team
• Need to interact with in-house and external customers
• Need to interact with internal team members for integrated development
• Need to have good communication skills within the team members

Skills required:

• 5+ years of experience is required in developing projects using VB.Net, and mysql C#
• Need to have experience in implementing OOPS concepts
• Need to have experience in database concepts
• Need experience in unit testing
• Need to have experience in trouble shooting and analyzing run time errors

Preference of Educational background:

• BE
• B.Tech
• MCA

Preference of Professional background:

• Experience in handling modules/projects as individual
• Experience in Imaging tools, PDF SDK
• Experience in interacting with 3rd party tools

• 6-8 years’ Digital analytics implementation experience with Google Analytics experience
• Expertise in Google Analytics Tag implementation using Tealium and Google Tag Manager or similar tools like Ensighten, Adobe Launch. Ability to Implement, Manage different tools/extensions in Tag Management System
• experience any other debugging tool - Omnibug, ObservePoint, or any other debugging tool
• Understanding of TMS architecture & functioning
• Intermediate to advanced JavaScript skills
• Experience with HTML and CSS selectors (preferably JQuery)
• Understanding of TMS architecture & functioning