Freelancers - Telecalling

Roles and Responsibilities

• Utilize LinkedIn to identify and establish relationships with potential clients by conducting research and outreach activities.

• Develop a compelling company profile and deliver it to prospective clients in an engaging manner to generate interest and foster meaningful connections.

• Facilitate virtual meetings between clients and the manager to promote effective communication.

• Coordinate in-person meetings with clients as necessary to foster a stronger relationship and facilitate successful collaboration.

• Consistently follow up with clients to increase the likelihood of conversion and ensure their satisfaction with the company's products or services.

• Cultivate meaningful relationships with potential clients through effective communication and engagement.

• Establish ongoing communication with current clients to maintain strong relationships and ensure their continued satisfaction with the company's offerings.

Skills Required

• The ability to effectively communicate and persuade potential clients to purchase the company's products or services.

• Building strong relationships with clients and maintaining regular communication to retain their business.

• Negotiate and close deals effectively with clients and other stakeholders.

• Demonstrate strong active listening skills to gain a deep understanding of client’s needs, challenges, and goals, and develop customized solutions.

• Collaborate with colleagues in other departments to align sales efforts with the company's overall strategy and objectives.

• Employ strategic thinking to design and implement sales plans that are aligned with the company's goals and achieve business objectives in a competitive marketplace.

Note: This role is physically based out of Mauritius - and you will be required to relocate. All relocation related costs will be taken care of (work permit/visa/shared accommodation/flight tickets)

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high- quality solutions, and coaching junior QA testers.

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high-quality solutions, and coaching junior QA testers.

Key Performance Indicators:

• Team's defect detection rate and test coverage.

• Ability to independently evaluate, plan, and execute testing activities.

• Timely delivery of test results and defect reports.

• Effective mentorship and professional development of team members.

• Consistent adherence to project timelines and quality standards.

Responsibilities:

• Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements
• Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation
• Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
• Execute the Content Calendar by building and delivering on the roadmap set by the management
• Work closely with the creative teams to represent the content in the most suitable visual format
• Suggest ways to further improve the quality of the documentation

Requirements:

• Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
• 0 to 2 years of experience in technical content writing
• Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
• Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
• Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
• Ability to identify issues, challenges, and gaps associated with the content
• Ability to understand briefs and translate briefs into high-quality product collaterals
• Passion for technology, communication and strong understanding of the industry and organization’s mission
• Basic understanding of web technologies and programming languages to publish viral tech blogs
• Excellent command over written and verbal communication
• Adept at Multitasking, creative thinking and working independently

Job Summary:

Greenie Startup is seeking a highly motivated and experienced Backend Developer to join our team. The ideal candidate should have a strong understanding of NodeJS, Distributed Systems, MongoDB, React, and other backend languages. The candidate will be responsible for designing, developing, and maintaining backend applications for our platform.

Responsibilities:

●     Develop and maintain backend services using NodeJS, MongoDB, and other backend languages

●     Design and develop RESTful APIs for the platform

●     Work with the team to develop scalable and fault-tolerant distributed systems

●     Implement Authentication, Identity Management, and Authorization mechanisms for the platform

●     Collaborate with the front-end team to integrate the backend services with the user-facing application

●     Write clean and maintainable code with a focus on performance and scalability

Requirements:

●     Bachelor's or Master's degree in Computer Science or a related field

●     At least 5 years of experience in backend development

●     Strong understanding of NodeJS, MongoDB, and other backend languages

●     Experience with distributed systems and RESTful APIs

●     Experience with React is a plus

●     Strong understanding of Authentication, Identity Management, and Authorization mechanisms

●     Familiarity with Firewall Security and other security mechanisms

●     Strong problem-solving skills and attention to detail

• 5 to 6 years and 2 to 3 Years in RPA  - Business analyst
• Analyse, understand, and review existing business process documentation to ensure the complete processes steps documented.
• Participate in various types of interviews, meetings, or workshops to define, design, and configure automation solutions.
• Support the creation and maintenance of solution documentation (process definition document, solution design document, user manual, process estimation etc).
• Help with the creation and documentation of test procedures and scenarios prior to launch User Acceptance Testing (UAT).
• Support business teams in testing activities, including integration testing, end-to-end (business process) testing and UAT.
• Problem-solve issues that arise in the day-to-day running of automation processes and provide timely responses and solutions as required.
• Manage end to end Project Lifecycle
• Act as a SPOC for customers, Project Teams, Leadership, and administration
• Run workshops with client SMEs to understand the end-to-end process
• Identify any automation blockers and the suitability of the process for automation
• Calculate automation % and FTE benefit and build effort estimates, No of BOT
• Present summary of findings to the client and walk them through to-be design of the automated process
• Work closely with development team to ensure requirements are accurately mapped and suitable for development
• Must be able to provide suggestions for the improvement of existing process and design to-be flows

1. Building up and leading the Testing Team to the success of project
2. Defining the scope of testing within the context of each release / delivery
3. Deploying and managing resources for testing
4. Applying the appropriate test measurements and metrics in the product and the Testing Team
5. Planning, deploying and managing the testing effort for any given engagement.

Titaniam’s software engineers develop the next-generation technologies that protect big data. Our products need to handle information at a massive scale. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing as well as large-scale system design. As a software engineer, you will work on projects critical to the company needs with opportunities to switch projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

• Work closely with software engineers, product managers, and sales teams to bring innovative solutions to market.
• Communicate and negotiate across teams to get buy-in and alignment towards a shared vision.
• Apply technical judgement and identify return-on-investment opportunities.
• Learn new technologies and apply them appropriately for bringing value to customers.

• Strong computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval.
• Experience in architecting and developing distributed systems design.
• Experience in technical leadership, leading project teams, and setting technical direction.
• Proven record of test driven development.
• Experience with Java, Spring Framework or similar technologies.

• Experience in driving technical projects and providing leadership in an innovative and fast-paced environment
• Experience in working with other engineering teams internally and externally, and across geographies.
• Experience building web applications for 5+ years.

Kruzr is building a virtual assistant to help drivers be safe on roads. We help drivers manage distractions in a safe manner, drive in a safe speed range, and avoid drowsy driving and accident prone zones. Our platform also provides deep insights into driver behaviour for better understanding and modelling of risk.

We provide our technology as a platform to motor insurance companies, and now expanding into fleets and ride sharing, to help them reduce accidents and get better visibility of their risk exposure.

We are looking for a product manager to own and manage the product, based out of our Bangalore location.

The key responsibilities we are looking for are:

1. Identifying consumer (drivers) and client (insurance and other partners) and inculcate that into our product roadmap
2. Work with the engineering leads to translate the product roadmap into technical specs
3. Work with the business team to define the product strategy and build and own the product roadmap
4. Define the product metrics and lead a team of product analysts to continuously evolve each feature for maximum customer adoption and growth.
5. Maintain a prioritised backlog and execute efficiently to deliver a great experience for customers
6. Gather feedback from customers and clients to continuously improve the product features.
7. Manage product release cycles

The key traits we are looking for are:

1. You should have the technical knowledge to understand how products are built and have a keen eye for product design and user experience.
2. You should be a master communicator to help the dev team understand the details of the product and ensure the product or feature shipped is as designed and envisioned.
3. You should be diligent and disciplined in your approach.

You must have:

1. 3+ years of product management at a software or mobile technology company
2. Demonstrated success in delivering compelling products in a fast-growing, dynamic environment
3. Strong business acumen, are customer focused, and results-oriented
4. Experience crafting easy to use, delightful user interfaces