Freelancers - Telecalling

Key Responsibilities

• Core PLM Support & Expertise
• Manage and support key Teamcenter functionalities including:
• Parts & Components Management
• CAD Data Management & Integration
• BOM Management
• Change Management
• Supplier Collaboration
• Enterprise Data Integration
• Configuration & Customization
• Configure and customize Teamcenter modules to meet evolving business requirements
• Ensure alignment with PLM industry best practices and internal process standards
• Troubleshooting & End-User Support
• Investigate, diagnose, and resolve Teamcenter-related issues
• Deliver Tier 2/3 application support and guidance to end-users and business stakeholders
• Maintain system uptime and performance, ensuring minimal business disruption
• Code Implementation
• Develop and maintain clean, efficient code using Teamcenter-specific technologies such as:
• Java, C++, ITK (Integration Toolkit), SOA frameworks
• Support enhancements and new functionality development
• System Integration
• Collaborate with IT and engineering teams to integrate Teamcenter with ERP, CAD, and other enterprise platforms
• Enable seamless data flow and automation across interconnected systems
• Solution Development
• Design and deliver custom solutions within the Teamcenter platform, including:
• Workflows, UI modifications, reports, and extension modules
• Support ongoing innovation and platform optimization

Qualifications

• Bachelor’s degree in computer science, Engineering, or related technical field preferred
• 6+ years of experience supporting and developing within the Teamcenter PLM ecosystem
• Strong hands-on experience with Java, C++, ITK, and SOA for Teamcenter development
• Solid understanding of PLM best practices and enterprise system integration
• Proven problem-solving skills and the ability to manage technical escalations

• 6+ years of experience in building web applications using ASP.net, web API, SQL Server, and Testable code.
• C# with Strong in OOPS,
• Hands on experience in React JS or Node JS,
•Experience of architecting and designing web applications and services
• Must have at least 1+ year experience using React or Node JS.
• Passion for building and delivering great software with a strong sense of ownership, while working closely with junior team members.
• Conceptual knowledge of middleware architecture.
• Strong experience with Agile processes.
• Exposure to tools to optimize web application performance-MH
• Understanding and experience of working with Product Management, Design and DevOps teams

• Experience in building applications on .NET Core, is a great plus
• Experience working with CRM Products 

• Provide technology strategy planning
•  Integrate information technologies into the company for optimal effectiveness
•  Understand current and future business goals and ongoing IT issues to ensure business success
•  Develop a renewal and upgrade schedule for company software programs
• The candidate will be responsible to start and complete projects on a scheduled basis, inclined to maintain highest standard of quality.
• Analyzing scope of work, project sequencing, resource planning, time estimation, scheduling, cost estimation, risk analysis are a set of responsibilities.
• Monitor project performance and take proactive action to ensure projects are adhering to timelines set.

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineersIllustrate design ideas using storyboards, process flows and sitemapsDesign graphic user interface elements, like menus, tabs and widgetsBuild page navigation buttons and search fieldsDevelop UI mockups and prototypes that clearly illustrate how sites function and look likeCreate original graphic designs (e.g. images, sketches and tables)Prepare and present rough drafts to internal teams and key stakeholdersIdentify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedbackAdhere to style standards on fonts, colors and images

Requirements and skills

• Proven work experience as a UI/UX Designer or similar rolePortfolio of design projectsKnowledge of wireframe tools (e.g. Wireframe.cc and InVision)Up-to-date knowledge of design software like Adobe Illustrator and PhotoshopTeam spirit; strong communication skills to collaborate with various stakeholdersGood time-management skillsBSc in Design, Computer Science or relevant field

Expert at turning designs into efficient, usable interfaces using

HTML/CSS/JavaScript

Expert with responsive design/development and mobile-web best practices

Expertise in PHP development with WordPress, Shopify

Expertise in integrations using the REST platform

Experience with CMS plugin and theme development

Experience with cross-browser testing

Experience with My SQL

Pluses – Knowledge of Angular, Node JS and Reactjs

Working knowledge of Agile methodologies and sprints

Integration of user-facing elements developed by front-end developers

Build efficient, testable, and reusable PHP modules.

Ability to project manage.

Good problem-solving skills.

Work from office only.

NOTE:- WE ARE LOOKING FOR AN IMMEDIATE JOINER.

• Work closely with your business to identify issues and use data to propose solutions for effective decision making
• Build algorithms and design experiments to merge, manage, interrogate and extract data to supply tailored reports to colleagues, customers or the wider organisation.
• Creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc
• Querying databases and using statistical computer languages: R, Python, SLQ, etc.
• Visualizing/presenting data through various Dashboards for Data Analysis, Using Python Dash, Flask etc.
• Test data mining models to select the most appropriate ones for use on a project
• Work in a POSIX/UNIX environment to run/deploy applications
• Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
• Develop custom data models and algorithms to apply to data sets.
• Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.
• Assess the effectiveness of data sources and data-gathering techniques and improve data collection methods
• Horizon scan to stay up to date with the latest technology, techniques and methods
• Coordinate with different functional teams to implement models and monitor outcomes.
• Stay curious and enthusiastic about using algorithms to solve problems and enthuse others to see the benefit of your work.

• Able to create algorithms to extract information from large data sets
• Strong knowledge of Python, R, Java or another scripting/statistical languages to automate data retrieval, manipulation and analysis.
• Experience with extracting and aggregating data from large data sets using SQL or other tools
• Strong understanding of various NLP, and NLU techniques like Named Entity Recognition, Summarization, Topic Modeling, Text Classification, Lemmatization and Stemming.
• Knowledge and experience in statistical and data mining techniques: GLM/Regression, Random Forest, Boosting, Trees, etc.
• Experience with Python libraries such as Pandas, NumPy, SciPy, Scikit-Learn
• Experience with Jupyter / Pandas / Numpy to manipulate and analyse data
• Knowledge of Machine Learning techniques and their respective pros and cons
• Strong Knowledge of various Data Science Visualization Tools like Tableau, PowerBI, D3, Plotly, etc.
• Experience using web services: Redshift, AWS, S3, Spark, DigitalOcean, etc.
• Proficiency in using query languages, such as SQL, Spark DataFrame API, etc.
• Hands-on experience in HTML, CSS, Bootstrap, JavaScript, AJAX, jQuery and Prototyping.
• Hands-on experience on C#, Javascript, .Net
• Experience in understanding and analyzing data using statistical software (e.g., Python, R, KDB+ and other relevant libraries)
• Experienced in building applications that meet enterprise needs – secure, scalable, loosely coupled design
• Strong knowledge of computer science, algorithms, and design patterns
• Strong oral and written communication, and other soft skills critical to collaborating and engage with teams

JOB DESCRIPTION: The Fraud Lead will manage the gameplay fraud for all poker products and work closely with the payments team to create smooth players and gameplay investigations with the outcome being a low level of fraud across the business. You will liaise directly with network partners via multiple communication channels, to assist with fraud issues via providing fast, accurate and thorough responses to numerous contacts per shift. You will be responsible for building and maintaining Gaming Integrity controls related to issues such as collusion, bots/live assistance use, money dumping and more.

Your key job responsibilities as the Fraud Lead in Pocket52 will include:

• Day to day gameplay fraud analysis to identify and prevent fraud in poker
• Ensuring that all team members follow the fraud procedures
• Constant assessment of the fraud process and constant improvement to the processes
• The role involves utilizing a number of detection and investigation techniques in-order to identify high risk accounts, unusual activity, investigates and subsequently close suspicious accounts. 
• You will be proactively investigating and reviewing the player pool for suspicious activity and building cases that result in removing any players who are a threat to the integrity of the games on the Pocket network
• Review customer transactions and gameplay to prevent fraudulent actions.
• Discover new techniques in fraud prevention and customer service using various software and applications
• Monitoring for poker rooms
• Working with the product managers and marketing team to ensure promotions cannot be abused by players

To apply for the Fraud Lead in Pocket52 you will need:

• 3+ years previous experience in managing fraud for online games
• Experience playing online poker and knowledge of the online poker games products, promotion types and customers
• Knowledge of all fraud tools and ability to access products for purpose
• Ability to query and analyse behavioural data in order to identify patterns of fraud
• Ability to manage a heavy workload, prioritising and managing the pressure that comes with managing a critical product vertical
• Technically aware, comfortable working with multiple IT systems, databases and programs
• Solid understanding of game theory optimal (GTO) poker solutions
• Conduct OSINT checks in poker fraud investigations.

• Payment process management
• Update client account details

Key Performance Areas:

• Understanding and staying informed of the changes with procedures, billing guidelines, and laws for specific
• insurance carries or payers.
• Supervising teams of charge entry and collections personnel.
• Claims submission and tracking.
• Payment posting.
• Actively follow up and collect on all electronic claims, including resolution of any billing errors assigned
• following established procedures.
• Respond to correspondence from insurance carriers.
• Responsible for handling customer service issues in a timely manner per provider request.
• Perform other duties as required.
• Post insurance and patient payments for physician and hospital services
• Payment Posting- apply cash, check, credit card, Explanation of Benefits, EOB, EFT, and lockbox payments
• Manage accounts receivable and accounts payable
• Update patient accounts with billing data
• Provide patient customer service with updated data and billing information

Skills required:

• Typing speed- at least 40 wpm
• MS office skills- MS excel proficiency is preferred
• Eye for details- error-free work
• Fair skills of English language knowledge and understanding
• Domain knowledge on medical billing- payment processing is preferred but not mandatory

Educational Qualification & Work Experience

• Graduation in any stream
• Additional certification in typing, a medical prescription will be preferred
• Minimum 3 years experience in payment posting

Individual abilities:

• Willing to work in night shift
• Self- driven/ self-starter
• Problem-solving ability- proactive approach to finding solutions
• Good Interpersonal Ability
• Career Oriented