Freelancers - Telecalling

Location-Remote

Mode-C2H(6 Months)

Shift-IND(IST): 12:30 PM TO 09:30 PM

Developer:

• Expert in Duck Creek Policy Module - Express , Server, Author, Transact, Forms, User Admin, Shredding, XSLT Transformation, XML, HTML5, SQL
• Expert/Hands-On experience in Duck Creek Platform versions – 6x, 7x and 8x(Preference)
• Expert/Hands-On experience in Duck Creek Platform upgrade programs.
• Proficient in Duck Creek AMI and AnywhereAPI.
• Proficient in .Net Core & Web API technologies.
• Thorough understanding of .Net Framework version 4.0 & above.
• Experience in SQL Server – Database models, Security, Tables, Views, Stored Procedures, Indexes and Triggers.
• Good knowledge on AWS and its configuration.
• Should be well-versed in handling JSON/XML format files.
• Clear Understanding Duck Creek Best Practices and Conformance standards.

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Company Name - Bhanzu formerly (Exploring Infinities).

Website - https://www.bhanzu.com/

Mode- WFO

Job Description:

Roles and Responsibilities:

● Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives

● Collating and maintaining client information in the CRM database

● Make calls to clients and respond to callback requests

● Email & WhatsApp conversations with potential leads

● Make potential leads understand our courses

● Convert potential leads into customers

● Learning & using our customer relations management software & others

● Related computer software

Requirements:

● Excellent written and verbal communication skills

● Ability to work under pressure

● Laptop is mandatory

● Willing to work in a startup environment (fast-paced)

● No. of days Working: 6 (Rotational off MON- FRI & Sat and Sun Compulsory working)

Qualifications

• Skills in New Business Development and Lead Generation
• Business Acumen and Account Management skills
• Effective Communication skills
• Ability to work independently and remotely
• Knowledge of the Aerospace industry is a plus
• Bachelor's degree in Business, Marketing, or related field

Job Description: Field Sales Executive (BDE)

Company: A2M Technologies Pvt Ltd.

Job Type: Field Work

Location: L376/A, 14th B Cross Road, Sector 6, HSR Layout, Bengaluru, Karnataka - 560102

About A2M Technologies Pvt Ltd.: A2M Technologies is a Bangalore-based leader in IT and cloud solutions, offering services such as cloud computing, telecommunication, IoT, SaaS, cybersecurity, and managed IT solutions. With over 10 years of expertise, we specialize in scalable, secure, and innovative solutions that empower businesses to thrive in a competitive market.

Key Responsibilities:

• Identify and develop new business opportunities through market research and networking.

• Engage with potential clients to explain A2M's solutions, including cloud services, IoT solutions, and IT infrastructure.

• Support the sales team in lead generation, cold calling, and client follow-ups.

• Work closely with cross-functional teams to align sales strategies with company goals.

• Assist in preparing sales pitches, presentations, and reports.

• Maintain and update the CRM with client interactions and data.

Required Skills:

• Excellent communication and interpersonal skills.

• Ability to learn quickly about IT services and products.

• Basic understanding of sales processes and techniques (training will be provided).

• Proficiency in MS Office and an ability to work with CRM tools.

• A proactive and problem-solving mindset. Qualifications:

• Bachelor’s degree in any discipline.

• Fresh graduates or candidates with up to 1 year of experience in any field are encouraged to apply.

• A passion for technology and a willingness to grow in the business development field.

Company Profile

Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.

https://www.jamboreeindia.com/

Work schedule: 6 days working including weekends. 11 AM - 8 PM ( Weekdays ) 10 AM - 8 PM ( Weekends )

1 weekday off

Job Description

Counseling the students over the study abroad options & training products of Jamboree.

Being a part of the Inside sales team, the incumbent will be required to ensure maximum on-spot closures from the prospective leads.

Making outbound calls on all the prospective leads generated through various sources.

Meeting weekly/monthly/annual sales targets.

Regular follow-ups with students and parents.

Timely updation of MIS and other dashboards

Desired Candidate Profile

Should have experience working in Education sector in a sales oriented profile where s/he was responsible for admissions/enrollment targets.

Should be comfortable working in a target-oriented role.

Willing to learn, sales acumen, good with numbers.

Self-starter, self -motivated.

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

• A degree in programming, computer science, or a related field.
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.

Position‌ ‌Title:‌ Website Development Engineer 

‌Position‌ ‌Level:‌ Product Engineer

Company‌ ‌Overview:‌ ‌

AskSid was founded by two ex-Mindtree employees, who dreamt of bridging the communication gap in online retail consumer service at a global level. In a span of 4 years, AskSid has been repeatedly recognized and celebrated as a gamechanger in the retail space. From Nasscom declaring us as the No. 1 emerging SaaS company in India in 2019, to being named the “Most Innovative AI company” by CII and Accenture Ventures, we have carved out a definitive niche for ourselves. In 2021, AskSid officially became a Techstars Hub71 Accelerator portfolio company.

We are specialists when it comes to vertical AI for the retail domain and continually work towards innovating to make our customer’s lives easier through AI. We are looking for Engineers with a passion to build world-class technology products of internet-scale SaaS products.

Job purpose:

Design, Develop, Deployment, and Maintenance of AskSid website(s) using Wordpress, PHP, HTML5, CSS3, and other technologies. 

Responsibilities

• Convert UX designs in PSD / AI files to HTML5 and CSS3
• Full stack engineering i.e. design, engineer, test, deploy, and monitor Website and its components to QA and Production environments
• Setup, conform, and maintain continuous integration and delivery lifecycle process
• Website’s integration with GA, CRM, Email gateways, A/B test tools etc.

Knowledge and skills:
Education and Experience

• Engineering in computer science
• 3+ year of experience in developing and deploying Modern websites
• Expert level skills in analytical & problem solving
• Strong programming and engineering fundamentals
• Ability to communicate clearly in English

• Expertise in developing and managing WordPress CMS websites 
• Expertise in Converting UX designs in PSD / AI files to HTML5 and CSS3
• Development and maintenance of Wordpress plugins
• Experience in customizing and development WordPress at PHP code level
• Knowledge of existing inbuilt WordPress functions
• Creation of custom themes, post types etc.
• Design, coding, optimization and integration with other 3rd party systems, APIs, and Libraries.
• Theme/ Template Creation and Integration
• Good understanding of cross-platform and cross-browser issues
• Creation of clean, logical, well-documented and re-usable code