Customer Success Manager

Description

Role Overview

We are seeking a highly skilled AWS Cloud Architect with proven experience in building AWS environments from the ground up—not just consuming existing services. This role requires an AWS builder mindset, capable of designing, provisioning, and managing multi-account AWS architectures, networking, security, and database platforms end-to-end.

Key Responsibilities

AWS Environment Provisioning:

- Design and provision multi-account AWS environments using best practices (Control Tower, Organizations).

- Set up and configure networking (VPC, Transit Gateway, Private Endpoints, Subnets, Routing, Firewalls).

- Provision and manage AWS database platforms (RDS, Aurora, DynamoDB) with high availability and security.

- Manage full AWS account lifecycle, including IAM roles, policies, and access controls.

Infrastructure as Code (IaC):

- Develop and maintain AWS infrastructure using Terraform and AWS CloudFormation.

- Automate account provisioning, networking, and security configuration.

Security & Compliance:

- Implement AWS security best practices, including IAM governance, encryption, and compliance automation.

- Use tools like AWS Config, GuardDuty, Security Hub, and Vault to enforce standards.

Automation & CI/CD:

- Create automation scripts in Python, Bash, or PowerShell for provisioning and management tasks.

- Integrate AWS infrastructure with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD).

Monitoring & Optimization:

- Implement monitoring solutions (CloudWatch, Prometheus, Grafana) for infrastructure health and performance.

- Optimize cost, performance, and scalability of AWS environments.

Required Skills & Experience:

- 10+ years of experience in Cloud Engineering, with 7+ years focused on AWS provisioning.

- Strong expertise in(Must Have):

 • AWS multi-account setup (Control Tower/Organizations)

 • VPC design and networking (Transit Gateway, Private Endpoints, routing, firewalls)

 • IAM policies, role-based access control, and security hardening

 • Database provisioning (RDS, Aurora, DynamoDB)

- Proficiency in Terraform and AWS CloudFormation.

- Hands-on experience with scripting (Python, Bash, PowerShell).

- Experience with CI/CD pipelines and automation tools.

- Familiarity with monitoring and logging tools.

Preferred Certifications

- AWS Certified Solutions Architect – Professional

- AWS Certified DevOps Engineer – Professional

- HashiCorp Certified: Terraform Associate

Looking for Immediate Joiners or 15 days of Notice period candidates Only.

• Should have created more than 200 or 300 accounts from scratch using control towers or AWS services.

• Should have atleast 7+ years of working experience in AWS

• AWS multi-account setup (Control Tower/Organizations)

• VPC design and networking (Transit Gateway, Private Endpoints, routing, firewalls)

• IAM policies, role-based access control, and security hardening

• Database provisioning (RDS, Aurora, DynamoDB)

- Proficiency in Terraform and AWS CloudFormation.

- Hands-on experience with scripting (Python, Bash, PowerShell).

- Experience with CI/CD pipelines and automation tools.

First 3 months will be remote (With office timings: 4:30 PM to 1:30 AM

After 3 months will be WFO (With Standard office timings)

We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs.

0-5 years of experience in a relevant HR role.

Self-starter with strong project management skills, capable of multitasking and meeting tight deadlines.

Good experience in employee relation, HR policies and recruitment.

Excellent communication and interpersonal skills.

Proficiency in MS Office, particularly advanced Excel and Word. Experience with global HR tools (e.g., Odoo) is a plus.

Strong problem-solving abilities, quick learner, and a people-oriented individual.

Passion for continuous improvement and experimentation, with the ability to be data-driven, analytical, and measure the business impact of solution.

Responsibilities

Partner with the business on key HR programs and initiatives, including onboarding, offboarding, HR systems, data analysis, leave management, and employee engagement.

Provide HR support for all onboarding and offboarding processes, including documentation related to employees.

Maintain strong attention to detail with data, and seek ways to continuously improve and automate practices, processes, and systems.

Operate effectively in a fast-paced environment, while remaining calm and ensuring that tasks are completed efficiently.

Strategize, initiate, and lead all employee engagement and diversity-related activities on the ground.

Serve as the first point of contact for all employees, addressing queries related to payroll, benefits, leave, and other concerns.

Review and analyze business metrics and documentation, including data on employee benefits, salary structures, and payroll practices, and recommend improvements.

Coordinate with Global people team to provide support, guidance and resolve their queries.

Focus on employee engagement and surveys, maintaining data, analyzing results and gaps, and suggesting improvements.

Act as a change agent in managing organizational change smoothly.

Project Details:

• Task: Annotate and label 25,000 images as per defined guidelines.
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• Duration: 2 months (Immediate start)
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• Compensation: ₹10,000 per month (₹20,000 total for 2 months)
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• Location: Remote (candidates from South India also welcome)
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🖥️ Requirements:

• Personal laptop with good performance (capable of handling annotation tools)

• Stable high-speed internet connection

• Prior experience in data annotation / labeling on platforms like Freelancer, Upwork, Toloka, or RWS

Strong attention to detail and ability to meet weekly targets

Soft Skills Trainer — Key Responsibilities

• Assess training needs and identify areas for development.
• Design and develop interactive training materials (presentations, handouts, self-assessments).
• Deliver engaging workshops and training sessions (in-person or virtual).
• Provide one-on-one coaching and constructive feedback.
• Track trainee progress and evaluate program effectiveness.
• Collaborate with stakeholders to align training with organizational goals.
• Stay current with industry trends and adapt training accordingly.

Required Qualifications & Competencies

• Bachelor’s degree in fields like Human Resources, Education, Psychology, or a related discipline.
• Proven experience in training delivery or facilitation.
• Strong communication, public speaking, and presentation skills.
• Excellent interpersonal skills—empathy, active listening, and motivational coaching.
• Organizational strength: adept at planning, time management, and performance tracking.
• Familiarity with instructional design or training methodologies is a plus.
• Tech-savviness, including comfort with presentation tools and learning platforms.

• Strong knowledge in Kafka development and architecture.
• Hands-on experience on KSQL Database.
• Very good communication, analytical & problem-solving. skills.
• Proven hands-on Development experience Kafka platforms, lenses, confluent.
• Strong knowledge of the framework (Kafka Connect).
• Very comfortable with Shell scripting & Linux commands.
• Experience in DB2 database

BrightEdge is looking for a Full Stack Engineer to join our fast-growing team in Cleveland, OH. In this position, you will develop key backend and frontend components used by some of the largest companies in the world. You’ll innovate alongside the best minds in the industry, as well as be one of the first engineers launching our Cleveland engineering team.

Core Responsibilities

• Build scalable cloud-based web applications (Python, Java, Django, JavaScript, React.js)
• Own feature design, build, and implementation from end to end
• Create innovative solutions to complex data-driven problems
• Participate in code and design reviews
• Collaborate with our HQ team on exciting new releases

What it Takes to Be Successful

• A BA/BS degree is required
• 5 years developing experience (Python, Django, Scala, Impala, Javascript)
• A working understanding SaaS and Cloud Computing concepts
• Familiarity with Big Data, Machine Learning, and Artificial Intelligence concepts
• Eagerness to learn (platform training will be provided)
• Passion for the code you write and pride in making it maintainable and scalable

Backend Engineer (GO Developer)

Remote Working | Engineering Team | Full-time
Candidates from Product development background only will be taken ahead.

The Impact you will create in the Job:

Build campaign generation services which can send app notifications at a speed of 10 million a minute.

Dashboards to show Real time key performance indicators to clients.

Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.

Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.

Building highly available & horizontally scalable platform services for ever growing data.

Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.

You will build backend services and APIs to create scalable engineering systems.

As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.

Identify and improvise areas of improvement through data insights and research.

What we look for?

3-6 years experience in developing high scale internet applications/API based services.

Worked with GoLang as a primary language

Experience with High scale real time architectures

Experience with queueing systems like RabbitMQ, Kafka etc

Experience with Elasticsearch would be a plus

Having hands on experience with Kubernetes would be a plus.

Understanding of SMTP protocol would be a plus

Experience with MTA will be an added advantage.

Very strong analytic and problem-solving skills.

Enjoys working at solving challenges that come with developing real time high scale applications.