Customer Success Manager

About TIFIN

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, and Motive Partners. We are building engaging wealth and financial experiences powered by AI, investment intelligence, and personalization.

At TIFIN, we believe every individual is unique, and financial solutions should reflect that. Through our technology, APIs, and intelligence engines, we help create better financial outcomes and more meaningful user experiences.

About Workifi

Workifi is TIFIN’s platform focused on delivering modern workplace financial and benefits experiences. We aim to help employers and employees access smarter, more personalized solutions across benefits, financial wellness, and workplace engagement.

Role Overview

We are looking for an experienced Sales Head to lead growth for Workifi in India. This role is ideal for someone with a strong track record in HR Tech, SaaS, and Benefits sales, and who understands how to build enterprise relationships, drive strategic revenue growth, and scale a business in a fast-moving environment.

You will be responsible for owning the sales charter, building key partnerships, driving enterprise acquisition, and helping shape the go-to-market strategy for Workifi.

Key Responsibilities

• Lead the overall sales strategy and revenue growth for Workifi in India.
• Drive enterprise and strategic account acquisition across target markets.
• Build and manage relationships with CHROs, HR leaders, benefits leaders, and enterprise decision-makers.
• Identify new business opportunities in the HR tech, employee benefits, and SaaS ecosystem.
• Own the complete sales cycle, from prospecting and solutioning to negotiation and closure.
• Partner closely with leadership, product, and marketing teams to refine go-to-market strategy and value proposition.
• Develop a strong pipeline and ensure predictable sales execution through effective forecasting and reporting.
• Represent Workifi in the market and help position the brand as a trusted partner in workplace and benefits innovation.
• Gather customer and market feedback to influence product direction and commercial strategy.
• Build, mentor, and scale a high-performing sales team as the business grows.

Requirements

• 10+ years of experience in B2B sales, business development, or revenue leadership roles.
• Strong experience selling in HR Tech, SaaS, Benefits, or closely related sectors.
• Proven track record of driving enterprise sales and revenue growth.
• Experience working with senior stakeholders such as HR heads, business leaders, and CXOs.
• Strong understanding of consultative selling and solution-based sales approaches.
• Experience building GTM motion for growing businesses or new product lines is highly preferred.
• Strong commercial acumen, negotiation skills, and stakeholder management.
• Ability to thrive in a fast-paced, entrepreneurial environment and take ownership end-to-end.
• Excellent communication and presentation skills.
• Based in Mumbai or willing to work from Mumbai.

Preferred Qualifications

• Experience in fintech-adjacent, employee wellness, or workplace benefits platforms.
• Prior experience in a startup or high-growth business environment.
• Exposure to selling products that combine technology, engagement, and financial/benefits outcomes.

What Success Looks Like

• Strong revenue and pipeline growth for Workifi in India.
• Expansion of strategic enterprise relationships and market presence.
• Clear and scalable sales processes that support long-term growth.
• Strong feedback loop between customers, sales, and product teams.

Why Join TIFIN

• Opportunity to build and scale a high-impact business in a fast-growing fintech environment.
• Work with a mission-driven team focused on improving financial lives.
• Backed by some of the most respected names in financial services and technology.
• A culture that values ownership, transparency, and growth.

Our Values: Go with your GUT

• Grow at the Edge – We push ourselves beyond comfort zones to grow and perform at our best.
• Understanding through Listening and Speaking the Truth – We value honesty, precision, and radical candor.
• Win for Teamwin – We take ownership, work collaboratively, and succeed together.

Benefits

• Performance-linked variable compensation
• Medical insurance
• Tax-saving benefits
• Flexible PTO policy and company-paid holidays
• Parental leave benefits

TIFIN is an equal opportunity employer and values diversity in the workplace.

Job description:

Job Description: UK Payroll Executive

Overview

We are looking for a skilled UK Payroll Executive to manage payroll operations for our international clients.

This is a work-from-home (WFH) opportunity with a competitive salary and fixed shift timings. The ideal candidate will have prior experience in UK payroll processing and a strong understanding of compliance requirements.

Job Details

• Position: UK Payroll Executive
• Experience Required: 3-5+ years in UK payroll
• Work Mode: Work from Home (WFH)
• Shift Timings: 1:00 PM – 10:00 PM

Key Responsibilities

• End-to-end processing of UK payroll
• Ensuring compliance with HMRC and other statutory bodies
• Managing payroll queries and generating reports
• Coordinating with clients and internal teams for smooth payroll operations

Requirements

• 3-5 years of experience in UK payroll
• Knowledge of UK tax laws, NI, P45/P60, etc.
• Strong attention to detail
• Excellent communication skills

Job Types: Full-time, Permanent

Benefits:

• Commuter assistance
• Flexible schedule
• Paid sick time
• Provident Fund
• Work from home

Work Location: Remote

EXCITED ABOUT YOUR TASKS?

We are seeking a proactive and dynamic Talent Acquisition Executive with 2+ years of experience

in handling IT and Non-IT recruitment. The ideal candidate should be skilled in end-to-end

recruitment, stakeholder management, and ensuring timely closures while delivering a great

candidate experience.

Responsibilities:

● Manage the complete recruitment lifecycle from sourcing, screening, and interviewing to

offer management and onboarding.

● Source candidates through job portals, social media, networking, references, and other

innovative channels.

● Work on diverse requirements across IT and Non-IT roles.

● Coordinate with hiring managers to understand role requirements and develop effective

sourcing strategies.

● Maintain candidate pipelines for critical and recurring roles.

● Ensure smooth candidate experience through timely communication and feedback.

● Track recruitment metrics (TAT, offer-to-join ratio, etc.) and provide regular reports.

● Collaborate with HR team on employer branding initiatives.

Must Have:

● Bachelor’s degree in HR, Business, or related field.

● 2+ years of proven experience in IT and Non-IT recruitment (agency or corporate).

● Strong knowledge of sourcing techniques, Boolean search, and market mapping.

● Excellent communication and interpersonal skills.

● Ability to work in a fast-paced environment with multiple stakeholders.

Position: Business Development Executive

Experience: 0 - 2 Years

Language: English, Hindi (Required)

Work Location: HRBR Layout, Bangalore, Karnataka

Job Summary:

We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Interaction:

• Make outbound calls to potential and existing customers to explain products or services.
• Respond to incoming inquiries and resolve customer queries effectively and efficiently.

2. Lead Generation:

• Identify and qualify leads through active communication and engagement.
• Maintain and update a comprehensive database of customer information for follow-up and future interactions.

3. Sales Support:

• Promote company offerings to increase product or service adoption.
• Consistently meet or exceed daily, weekly, and monthly call and sales targets.

4. Customer Relationship Management:

• Build and maintain strong, positive relationships with customers through regular communication.
• Address customer concerns promptly and escalate issues to the relevant department when necessary.

Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Ability to work independently and achieve targets in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Basic knowledge of CRM tools and database management is an advantage.
• Good organizational and time management skills.
• 
  

Education & Experience:

• Bachelor’s degree in any discipline.
• 0-2 years of experience in a telesales or customer service role.
• Previous experience in handling customer calls or working in a sales environment is a plus.

.Net Lead(2+ lead exp must) - Exp : 8+

.Net Developer - Exp : 6+

Skills : .Net Core, C#, SQL and Angular.

Np : Immediate Joiners

Location – Bangalore.

We are seeking a skilled PHP Developer with expertise in Laravel and WordPress to join our team. As a PHP Developer, you will be responsible for developing and maintaining web applications using PHP frameworks, primarily Laravel, and working with WordPress for content management system (CMS) projects. You will collaborate with a cross-functional team of designers, developers, and project managers to deliver high-quality, scalable solutions.

Requirements:

Proven experience as a PHP Developer, preferably with Laravel and WordPress.

Strong knowledge of PHP web frameworks, specifically Laravel, and experience with WordPress development.

Proficiency in front-end technologies such as HTML, CSS, JavaScript, and jQuery.

Familiarity with relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB, Redis).

Experience working with version control systems, such as Git.

Understanding of MVC design patterns and OOP concepts.

Ability to write efficient SQL queries and optimize database performance.

Knowledge of RESTful web services and API development.

Familiarity with front-end frameworks/libraries (Vue.js, React) is a plus.

Strong problem-solving skills and attention to detail.

Excellent communication and collaboration skills.

Responsibilities

This role requires a person to support business charters & accompanying products by aligning with the Analytics

Manager’s vision, understanding tactical requirements and helping in successful execution. Split would be approx.

70% management + 30% individual contributor. Responsibilities include

Project Management

- Understand business needs and objectives.

- Refine use cases and plan iterations and deliverables - able to pivot as required.

- Estimate efforts and conduct regular task updates to ensure timeline adherence.

- Set and manage stakeholder expectations as required

Quality Execution

- Help BA and SBA resources with requirement gathering and final presentations.

- Resolve blockers regarding technical challenges and decision-making.

- Check final deliverables for correctness and review codes, along with Manager.

KPIs and metrics

- Orchestrate metrics building, maintenance, and performance monitoring.

- Owns and manages data models, data sources, and data definition repo.

- Makes low-level design choices during execution.

Team Nurturing

- Help Analytics Manager during regular one-on-ones + check-ins + recruitment.

- Provide technical guidance whenever required.

- Improve benchmarking and decision-making skills at execution-level.

- Train and get new resources up-to-speed.

- Knowledge building (methodologies) to better position the team for complex problems.

Communication

- Upstream to document and discuss execution challenges, process inefficiencies, and feedback loops.

- Downstream and parallel for context-building, mentoring, stakeholder management.

Analytics Stack

- Analytics : Python / R + SQL + Excel / PPT, Colab notebooks

- Database : PostgreSQL, Amazon Redshift, DynamoDB, Aerospike

- Warehouse : Amazon Redshift

- ETL : Lots of Python + custom-made

- Business Intelligence / Visualization : Metabase + Python/R libraries (location data)

- Deployment pipeline : Docker, Git, Jenkins, AWS Lambda

What you need to have:

Experience: 3 to 5 years

Annual CTC: Rupees 7,50,000 to 10,00,000

About Us

We Innvoage Technology Private Limited, incorporated in the year 2021, with a dream to revolutionise the Fintech industry by our innovative solutions in the field of online transactions. Our Vision is to “Be the most trusted and innovative service provider in the payment industry, with smoothest and most convenient to use interface and to offer unparalleled solutions to our valued customers in all our markets.”

We are looking for a core team to be the lead developers for our Payment Gateway Solution - UPayI.

Job Responsibilities

• Familiar with Laravel 8 with php 7.4
• Familiar with MySQL or PostgreSQL
• Familiar with WordPress plugin development

Required Skills

• Using Laravel to develop web system project. (about EC and Education)
• Developing WordPress plugins. (ITS VERY IMPORTANT) 
• Modify WordPress theme, or plugin's template.
• Other web backend tasks.
• Must have at least 3 years of experience in Frontend Web Development.