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Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)
Role Overview:
We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).
The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.
⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.
Key Responsibilities:
- Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
- Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
- Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
- Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
- Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
- Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
- Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
- Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
- Mentor junior developers and contribute to platform documentation, review processes, and governance best practices
Required Skills & Experience:
- 5+ years of ServiceNow development experience, with a minimum of:
- 2+ years in ServiceNow TSM (preferred)
- Or CSM module experience with telecom domain projects
- Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
- Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
- Hands-on experience with:
- CMDB and CSDM modeling for telecom services
- Incident, Change, Problem, Case Management workflows
- Service Portals, Business Rules, Client Scripts, UI Policies
- Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
- Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
- Knowledge of ITIL processes and best practices for support and service delivery
Preferred Qualifications:
- ServiceNow Certifications:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist – TSM or CSM
- Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
- Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
- Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder
⚠️ Important Candidate Evaluation Notes:
- Candidates must demonstrate hands-on experience in:
- TSM or CSM in a telecom setting
- CMDB development and customization
- Scripting and API development (evaluated during technical screening)
- Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward
Qualifications & skills:
- C#.net, ASP.net MVC, Microsoft sql server, LINQ, Entity framework, .net Core.
- Repository / version management tools such as GIT, SVN, TFS.
- Diploma / bachelor degree / master degree in computer science or subjects related to computer software programming.
- Demonstrated knowledge of web technologies, such as HTML, CSS and JavaScript.
- Ability to work independently and multi-task effectively. Being a team player is more preferred.
- Ability to understand and work on requirements.
- Flexible in work and willing to accept a change in priorities as necessary.
Responsibilities & duties:
- Understanding requirements from the project manager or team leader and writing tasks associated.
- Develop and implement tasks while following project management guidelines to maintain coordination between teams.
- Test and maintain projects to ensure strong functionality and optimization along with performance.
- Clearly and regularly communicate with management and technically support colleague(s).
- Deliver projects / work on time to ensure we never fail our commitments.
- Recommend improvements to existing projects as necessary.
- Create requirement documents , write tasks and delivery manuals when needed or asked by your PM / TL.
- Help your co-workers if needed and support everyone in the company for their tasks.
We are looking for a PHP Developer to help us go global by building a world-class product.
spynPRO is a SAAS product for academy owners, event organizers and facility owners to manage and grow their business.
We are a small but growing team of 9 that is changing the way academies teach their students, organizers manage events and facilities manage slot booking. Take your career to the next level with us.
About our Engineering Department
We build new features on top of a stack using YII2 framework, consisting of web apps communicating through APIs, backed by MySQL databases and currently using Cordova for our Android and iOS apps
We don’t follow rigid Scrum or Kanban, but we do work in an agile, iterative way – we deploy changes multiple times a week to production and try to continuously improve and implement what works for us.
Here are some things you’ll be doing in the role (but not limited to):
Writing code, code reviews, fixing bugs, optimising server response, etc.
Understanding the problems to be solved, and breaking these down into small, actionable tasks.
Learning and helping others
So, what are we specifically looking for?
About 1-4 years experience in PHP framework, including both successes and failures, which help you make better decisions.
Good working knowledge of PHP MVC Frameworks, MySQL & HTML/CSS.
Significant experience in working on major systems in one or more languages: ideally you’ve built REST API endpoints on top of data storage layers, and understand concepts like authentication, caching, web security, and the way that frontends consume APIs.
What are we currently working on?
1. Developing a new webapp Workpod in Yii2 framework
2. Adding new features to existing product spyn
3. Developing cordova apps for above 2 products
development
• Experience in Java/ JEE technologies like core java, Spring framework and other java
technologies.
• Experience in Analytics like - Node.js, Apache Kafka, Apache Storm, Apache Hadoop
• Good experience stretching across distributed systems, data infrastructure, client/server
architectures.
• Experience in creating and reviewing technical documents like Architecture blueprint,
Design specifications, Deployment architecture etc.
Performance Excellence Assured with Avekshaa
• Good to have experience in Python and R as development languages with their
frameworks like Pandas, matplotlib etc.
• Good to have development experience in statistical analysis, data modeling, algorithm
development like linear regression, random forest and other classification methods.
• Good to have an understanding of CNN, RNN , NLTK and NLP is an added advantage.
• Good skills in at least one RDBMS (Oracle, MS-SQL, MySQL) and NoSQL DB like
Cassandra / Mongo DB
• Experienced in defining & realizing end-to-end Technical Architecture for large scale
enterprise systems or IT Products
• Good to have an experience on any of the front-end technologies like js, Angular.js,
springboot etc.
• Good to have understanding of Cloud Hosted SaaS products – experience in working
with any of AWS, Google or Azure cloud
• Exposure to Agile methodologies & Continuous Integration Tools
• Product mind set. Executes the product roadmap.
• Inclination and ability to be hands-on and work side-by-side with engineers.
• Good Pre-sales experience and have played a key role in winning business along with
the sales team.
• Excellent communication, inter-personal, liaison and problem-solving skills with the
ability to work in a multi-cultural environment
Job involves
Client Coordinator: Onboarding and manage brands, insurance and ecommerce companies requiring aftersales waranty support services.
Partner Coordinator: Onbaording and manage service partners. Assign tasks/ claims and get them executed through partner network.
a part of WPP. Neo is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
We are currently looking for a Manager - Media Operations
In this role, you will be responsible for client relationships and help drive the digital agenda for the respective clients. Would deliver integrated digital solutions to fulfil clients' digital objectives.
Reporting of the role -
This role reports to the Director - Media Operations
3 best things about the job:
- Opinions and ideas are highly encouraged, and everyone has a voice. We are always open to new ways of thinking, especially those that will contribute to the overall success.
- It's a great work environment - You will collaborate with a group of quick-witted, humorous, diverse, and extremely dedicated co-workers and clients who are all passionate about digital media.
- It is innovative and dynamic. There are new things constantly evolving and developing, and we are never static. We believe in the power of digital media to transform the way businesses and consumers can interact.
In three months:
- Gain an in-depth understanding of the ad-ops landscape
- Be trained on the various platforms and tools
- Contribute to the day-to-day operations of the team and take ownership of Campaign Initiations.
In six months:
- Manage and be responsible for all campaigns from start to completion
- Master all aspects of the business including Billing Reporting and Insights as part of the overall campaign execution Get deep into the project and start working on modules adding
value independently.
In 12 months:
- Be responsible and confidentially manage end-to-end operations
- Be a trusted team member and support all activity
- Test, learn, share, and seek different optimization tactics and knowledge share with the wider trading team
Responsibilities of the role:
- Translate Media plan into Prisma line items
- Work closely with the Billing, Finance, and Vendor team to ensure smooth payouts/actualizations
- Maintain Campaign Life Cycle Trackers
- Assist the Client Services team in understanding and conveying Operational aspects of campaign inclusive of all technical aspects- tag, floodlights and page troubleshooting
- Provide reports
- Help to advise/consult with ensuring enhanced quality, delivery in SLA, robust processes, and providing constructive feedback to client.
- Assist in preparing all client nuances/process documents along with maintaining internal quality dashboards.
- Manager a team of 2-3 people.
What you will need:
- Bachelor Degree in any subject / B.Tech preferred.
- Excellence in MS Excel
- 5-7 years of experience in Ad Operations
- Experience in a quantitative field, including: a DFA or ad servers reporting tools with tag implementation tools and analytics/reporting platform
- Ideal candidate will have hands on experience working with Google Campaign Manager, Sizmek, Google Tag Manager
- Brief understanding of Search Social and Programmatic tool.
- Experience with Salesforce/Prisma preferred.edia agencies in India.
**We are hiring**
SURVEYSENSUM is looking for a Backend Engineer.
We're looking to expand our https://www.linkedin.com/feed/hashtag/?keywords=gurugramteam&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6930462908086644736">#gurugramTeam.
Requirement: 3 positions
Experience :- 1-3 years
CTC :- 5 to 14 LPA
Skills :- C#/Java, http://asp.net/">ASP.net, .Netcore .Net, MySQL
● 1-3 Years of Software Development experience.
● Experience in identityserver4
● Experience in oAuth2.
● Experience in developing Apps using third party APIs, for example slack, facebook.
● Proven experience in ASP.NETcore Web API applications
● Proven experience with software design and OOD methodologies.
● Familiarity with relational databases and SQL.
● BS degree in computer science & Engineering or equivalent.
● Experience with web services development (REST)
● Strong in object-oriented programming, Design patterns and solid principles.
Should you/someone in your network fits the bill, plz reach out to me on Linkedin Meenakshi Vaidwan









