
- Explain the customers - based on product offers/benefits
- Promoting the products
- Customer follow-up
- Feedback - emails/phones (communication channel)
- Maintain register for the same
- Handle Telephone Calls. And handle Lead Validation and sending the Lead to the concerned executive in the CRM and Whatsapp.
- Looking for an ambitious and energetic individual for Telecaller Executive/ Customer Care Executive/Customer Support Executive /inbound, to help us expand our clientele. Who will be the face of the company and should have the dedication to create and apply an effective sales strategy.
- Should have good Communication Skills and Convincing Power.
- Keep records of calls and sales and note useful information
- Completely work from home opportunity
- Answer calls in a professional manner
- Get leads from Justdial
- Answer customer queries
- Call up customers & understand leads
- Pass requirement to the sales team

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Required Qualifications:
• OOPS - In-depth understanding of Object Oriented Programming principles
• Solid - In-depth knowledge and practical knowledge of applying SOLID design principles
• Architectural Patterns - In-depth understanding of design patterns and have experience in designing and building complex architecture solutions
• React + Typescript - Extensive hands-on experience in React + Typescript, building high-performance complex frontends
• Unit testing - Ability to write Unit Testing using Jest framework
• Dotnet core webapi - Extensive hands-on experience in writing WebAPIs using dotnet core. Should have advanced knowledge on middlewares, auth flow, etc.
• C# - Solid knowledge on advanced C# language features like Lambda functions, Generics, etc.
• Entity Framework - Solid knowledge on Entity framework database first and code first approach
• Unit testing - Ability to write Unit Testing using popular mock frameworks and XUnit framework
• SQL - Advanced - Extensive hands-on experience in Microsoft SQL (DDL, DML, Aggregates, Functions, Stored proc, etc)
• Query Performance Tuning - Ability to understand query plans and tune compelx queries to improve performance
• Core services - Advanced knowledge and hands-on in building applications hosted in AWS using ECS containers, API Gateway, Lambda, Postgres/DynamoDb
• IAC - Hands-on experience in writing Teraform Scripting - CI/CD, Github pipelines
Mandatory Skills: ETL, Data Warehousing, Python, GCP Services
Required Skills:
● Bachelor’s degree in Computer Science or similar field or equivalent work experience.
● 4+ years of experience on Data Warehousing, Data Engineering or Data Integration projects.
● Expert with data warehousing concepts, strategies, and tools.
● Strong SQL background.
● Strong knowledge of relational databases like SQL Server, PostgreSQL, MySQL.
● Strong experience in GCP & Google BigQuery, Cloud SQL, Composer (Airflow), Dataflow, Dataproc, Cloud Function and GCS
● Good to have knowledge on SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS).
● Knowledge of AWS and Azure Cloud is a plus.
● Experience in Informatica Power exchange for Mainframe, Salesforce, and other new-age data sources.
● Experience in integration using APIs, XML, JSONs etc.
● In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework, data-warehousing and Data Lakes
● Good understanding of SDLC, Agile and Scrum processes.
● Strong problem-solving, multi-tasking, and organizational skills.
● Highly proficient in working with large volumes of business data and strong understanding of database design and implementation.
● Good written and verbal communication skills.
● Demonstrated experience of leading a team spread across multiple locations.
Role & Responsibilities:
● Work with business users and other stakeholders to understand business processes.
● Ability to design and implement Dimensional and Fact tables
● Identify and implement data transformation/cleansing requirements
● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data from various systems to the Enterprise Data Warehouse
● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical data definitions
● Design, develop and maintain ETL workflows and mappings using the appropriate data load technique
● Provide research, high-level design, and estimates for data transformation and data integration from source applications to end-user BI solutions.
● Provide production support of ETL processes to ensure timely completion and availability of data in the data warehouse for reporting use.
● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate, design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and data quality.
● Work collaboratively with key stakeholders to translate business information needs into well-defined data requirements to implement the BI solutions.
● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into reporting & analytics.
● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.
● Develop and support data governance processes, analyze data to identify and articulate trends, patterns, outliers, quality issues, and continuously validate reports, dashboards and suggest improvements.
● Train business end-users, IT analysts, and developers.
Strong problem-solving capabilities and able to independently think through a challenge.
Demonstrated ability to learn new technology quickly
Every project can be different, and there may not be a “template” to work off of. Need someone who can be resourceful and has a “figure it out” attitude
2+ years of experience in Salesforce or other development
BS/MS in Computer Science, Engineering, or related years of experience and technical skills
Salesforce certifications preferred, e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II
Experience in Salesforce CRM app development with strong expertise in Sales Cloud, Service Cloud, and / or Force.com at an enterprise level
Experience with SFDC Administrative tasks like creating Profiles, Roles, User Security Models, Page Layouts, Email Services, Dashboards, Tasks, and Events
Experience with Lightning Components, Design System, APEX Classes, Process Builder, Triggers, Visualforce, Approval Processes, Aura, and Flow
Verify and validate complete end-to-end testing with the business and client/carrier
Expert knowledge of Object-Oriented programming
Experience with database design concepts and use of SOQL, SOSL, and SQL
Experience with Salesforce API and Web Services (REST/SOAP/Bulk)
Experience with environment management, release management, code versioning, deployment methodologies, and CI/CD tools
Utilize strong written and oral communication skills to regularly update stakeholders on project status, e.g. project phase, issues/roadblocks, go-live dates, etc.
About Simpl
The thrill of working at a start-up that is starting to scale massively is something else. Simpl (FinTech startup of the year - 2020) was formed in 2015 by Nitya Sharma, an investment banker from Wall Street and Chaitra Chidanand, a tech executive from the Valley, when they teamed up with a very clear mission - to make money simple, so that people can live well and do amazing things. Simpl is the payment platform for the mobile-first world, and we’re backed by some of the best names in fintech globally (folks who have invested in Visa, Square and Transferwise), and has Joe Saunders, Ex Chairman and CEO of Visa as a board member.
Everyone at Simpl is an internal entrepreneur who is given a lot of bandwidth and resources to create the next breakthrough towards the long term vision of “making money Simpl”. Our first product is a payment platform that lets people buy instantly, anywhere online, and pay later. In the background, Simpl uses big data for credit underwriting, risk and fraud modelling, all without any paperwork, and enables Banks and Non-Bank Financial Companies to access a whole new consumer market.
In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power.
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We’re looking for polyglot developers who love to code. You should have >3 years of experience building high-quality products. You should have the ability to write clean code and must’ve worked on one of Ruby, NodeJS, Golang or Python
Responsibilities
- Develop new features - build POCs, get feedback, and scale is our default mode
- Building reusable and platform specific components
- Translating designs and wireframes into high-quality code
- Optimizing services for maximum performance
- Ensure faster release cycles by managing distribution over the cloud
Requirements
- Hands-on experience in all aspects of software development - analysis, coding, writing tests, deployment, the works.
- Knowledge of relational databases, SQL, ACID and distributed locking
- Solid OOPS understanding.
- Good exposure to building distributed systems, micro-services architecture.
- Continuous delivery experience
- Exposure to building platforms (not just products) would be a plus
Roles and Responsibilities:
- Combine excellent abstract reasoning ability to document, architect, develop and test software with the commitment to excellence/defect free before being deployed.
- Write and implement low latency applications & software solutions that integrate with different systems.
- Rapidly incorporate new technologies as required & deliver successfully by self.
- Work closely with mentors, team members, team leads, program managers and stakeholders to investigate, fix, optimize, test and deploy high quality solutions.
- Drive the technical design, implementation and maintenance of larger tech initiatives geared toward improving and scaling of products.
- Accurately schedule & and track progress of self & team members. Create end to end Work Breakdown & estimates for modules being implemented.
- Participate in planning & recognizing inconsistencies (e.g., scope, resources, feasibility, usability, customer value, etc.) in product requirements and alert the Project Mentor. Handle independently or assist the Mentor in building, testing, and documenting product releases.
- Support the team in deploying product functionality & assist the TLs in troubleshooting in the production environment.
- Proactively promote Tech Culture by writing blogs, making presentations which will help you learn & grow.
- Effectively communicate one-on-one with on-shore / off-shore product teams / developers; gather and clarify requirements from technical folks / product managers / business teams.
- Proactively assist and serve as a role model for the team members to follow the team software development process; consistently innovate the team processes to improve team productivity and quality.
Skill Set:
- Strong Analytical, Problem Solving Skills and participates in all activities with urgency, a results orientation, and a strong work ethic.
- Must have technical knowledge of Python.
- Must have hands-on experience in developing Restful APIs and Web Services.
- Knowledge of Django (or any other established Python web frameworks) would be a plus.
- Knowledge of Angular or React or similar technologies would be an added advantage.
- Strong experience with relational (PostgreSQL, MySQL) and/or NoSQL databases.
- Experience with unit testing and test-driven development.
- Experience working with Linux/Unix Operating system & comfortable with command line.
- Experience with modern software engineering workflows and tools (e.g. Agile, JIRA, Git, CI/CD, Amazon Web Services, Observability and Monitoring tools like ELK, Datadog, NewRelic, etc.).
- Experience in all areas of SDLC, including architecture and design, development, and testing.
- Extremely passionate about code reviews, engineering best practices and mentoring/coaching the developers to make them successful.
- Excellent understanding of feature estimation and ability to communicate issues and risks that may impact timelines, budget, or resources.
- Experience with Agile development lifecycle.
- Can gather and clarify requirements from technical folks / product managers / business teams.
- Lead by example & act as a role model for the team.
How will you grow here:
- Work in multiple projects & teams spread across different domains and technologies.
- Work & interact directly with senior directors in an open and flat hierarchical structure.
- You can own all aspects of leading software products and projects.
- You get to work with top-notch engineers and leaders with decades of experience in building and delivering great software.
- Work with CXOs / Senior Directors of various emergent companies in US & India.
- Get involved with the newest products, latest technologies and different methodologies.
- Opportunity to Mentor the Best and Get Mentored by the Best.
How we thank you for your invaluable contribution:
- Events, activities and outings aplenty (We really party hard!).
- A stimulating and energetic work environment which encourages creativity.
- Hackathons, Gaming Evenings, Poker Nights and much more!
- Flexible Timings, Flexible Holiday Calendar, Work from Home Option.
- Competitive salary (best in the industry).
- Beverages and snacks throughout the day, on the house!
- Recreation center to let off some steam.
- Office lunch option (fresh and savoury ghar ka khana).
- Medical Insurance (stay healthy, stay happy)
Job Summary
Job Title: Technical Recruiter
Location:
Experience: 1 year to 3 years
Shift timing: 9am to 6pm IST
Responsibilities and Duties:
- Review the job description; understand the requirements of the clients and accordingly
- execute a search plan for identifying potential candidates to fit the requirement.
- Source candidates using multiple channels like job portals, internal database, social media,
etc.
- Work on IT/NON-IT niche and super niche requirements.
- Assess applicants relevant experience, knowledge, skills and competencies.
- Scheduling, coordination and ownership of end-to-end recruitment cycle.
- Build strong candidate relationship & credibility to leverage their trust for getting referrals.
- Negotiating wage rates and other terms of employment and gain commitment from
- candidates for current and future job requirements
- Submitting candidates resume to the hiring managers for further scrutiny or consideration.
- Timely communication with the candidates and keeping them posted with updates on their
candidature.
- Partner with our onsite sales team to understand the client’s needs and requirements.
- Engage regularly on an ongoing basis with the candidates through email, voice & video calls.
What you would be expected to do:
- Gather, prioritize and refine requirements while keeping team members well informed
- Create Use Cases, Flow Charts, Mock Screens, PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements
- Rolling out of new products/apps/automations and resolving stakeholder queries/issues
- Automate business processes using tools like Zapier/Google Scripts, other automation tools
- Collaborate with cross-functional groups and assist in the entire product lifecycle from design to development to launch
- Responsible for testing of applications/solutions/web panels at various stages of the lifecycle
- Working with the development team/or independently on integrations (using 3rd party tools to create mobile applications)
- Travel as per company requirement to places including but not limited to Kenya, Uganda, Nigeria, Myanmar and Tanzania
You might be a strong candidate if you:
- The ability to structure and analyze ambiguous problems
- The ability to communicate ideas clearly through workflows, feature descriptions etc.
- Proactive and willingness to get hands dirty
- Attention to detail
What we offer (in addition to compensation and statutory benefits):
- An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy
Role and Responsibilities
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-
Cultivate content marketing strategies targeted at driving traffic, engagement, generating leads, delivering sales, retaining customers and building brand awareness.
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Skills and Experience
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