
About MyOperator
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Role Overview
We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.
The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.
The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.
Key Responsibilities
Account Management
- Manage and maintain relationships with assigned customer accounts
- Take complete ownership of revenue growth from existing clients
- Ensure timely contract renewals and account retention
Revenue Growth
- Identify opportunities for cross-sell and up-sell
- Drive account expansion and revenue growth from existing customers
- Meet monthly and quarterly revenue targets
Customer Success
- Ensure customers are effectively using the product and receiving value
- Act as the primary point of contact for account-related queries
- Resolve customer issues by coordinating with internal teams
Retention & Risk Management
- Identify potential churn risks and take proactive measures
- Maintain long-term relationships with customers
CRM & Data Management
- Maintain accurate records of all customer interactions in CRM
- Ensure proper account updates and data accuracy
Customer Satisfaction
- Maintain high CSAT scores
- Encourage positive customer feedback and reviews
Requirements
- Graduate in any discipline
- 1–2 years of experience in Customer Success / Account Management / Sales roles
- Excellent communication and interpersonal skills
- Customer-first mindset with strong problem-solving ability
- Proficiency in MS Excel and CRM tools
- Strong sense of responsibility and ownership
- Self-driven, proactive, and target-oriented attitude
- Ability to work collaboratively with cross-functional teams
Benefits
- 5 days working with alternate Saturdays
- Competitive fixed salary with performance-based incentives
- Incentives linked to renewals, expansions, and revenue growth
- Clear career growth path in Customer Success and Account Management
- Opportunity to work in a high-growth SaaS environment
- Recognition and rewards for top performers
- Health and wellness benefits as per company policy
- Paid leaves and holidays as per company policy

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Position title: Business Development Manager :
Summary -
A Business Development Manager is responsible for identifying and cultivating partnerships, expanding market presence, and driving revenue growth through targeted marketing initiatives. They collaborate with cross-functional teams to analyse market trends, develop competitive strategies, and to promote the company's products and services within the manufacturing sector.
Responsibilities:
Business Development & Sales Growth
- Identify and develop new business opportunities for Mechanical Face Seals (MFS) and Radial Oil Seals (ROS) across target industries:
- Identify opportunities for MFS/RSS account growth and upselling, working collaboratively with clients to introduce new products or services that align with their business objectives.
- Generate and qualify sales leads through market mapping, OEM engagement, and distributor networks.
- Develop strategic sales plans to achieve revenue and profitability targets.
- Prepare sales forecasts and business plans.
OEM & Key Account Management
- Build relationships with OEMs, Tier-1 suppliers, and major industrial customers.
- Manage the complete sales cycle from inquiry to order closure.
- Negotiate commercial terms, pricing, contracts, and supply agreements.
- Ensure long-term customer retention and account growth.
Technical Sales Support:
- Understand customer application requirements and recommend suitable sealing
- solutions.
- Coordinate with Application engineering and product teams for:
- Product selection
- Custom seal design
- Application validation
- Failure analysis
- Present technical product capabilities and advantages to customers.
Market Research & Competitive Analysis
- Monitor market trends, competitor activities, and industry developments.
- Identify emerging opportunities in new sectors and geographic regions.
- Analyze customer requirements, pricing trends, and competitor product offerings.
New Product Development Support
- Gather Voice of Customer (VOC) inputs for product improvement and innovation.
- Collaborate with R&D and manufacturing teams on new product introductions.
- Support product testing and validation programs with customers.
Customer Service & Problem Resolution
- Address customer concerns relating to:
- Product performance
- Delivery issues
- Work with quality and application engineering teams for corrective actions.
Reporting & Performance Management
- Maintain CRM and sales pipeline data.
- Track KPIs such as
Education and Experience:
• A bachelor's degree in mechanical engineering, or a related field.
• Advanced degrees or certifications in business development, or a relevant field can be advantageous.
• Exp in business development roles, preferably within the manufacturing sector for min of 12 -15 years
Competencies:
- Negotiation Skills
- Strategic Thinking
- Communication Skills
- Relationship Building
- Analytical Skills
- Relationship Building
- Creativity
- Project Management
- Adaptability
- Ethical Conduct
Behavioral Characteristics
- Self motivated
- Passionate about learning new things and taking challenges positively.
- Eager to learn the capability
- Able to communicate ideas effectively
- Ability to communicate effectively with business users and other IT Groups
- High level of self-control and good personal time management.
- Flexible adaptation to business process alignment with system and industry best practice
Geography to cover and Travel requirements
- PAN India customer base. Willingness to travel across India (depending on the segment/customer base) frequently or as & when required.
Key Interfaces and Stakeholders
- Internal engineering community, including R&D, Manufacturing Operations of both plastics and elastomers, and Aerospace.
- Cross functional work with parallel systems upstream or downstream to the engineering toolset.
Interview process
2 rounds - Virtual interview and 1 round face-to-face
Any other Criteria
- Notice Period: Below 90 Days only. No Negotiation on Notice Period
- Gender: Female and Male; Female preferred
- Qualification: Mechanical Engineering / Automotive Engineering / Industrial Engineering
- Experience: 12 -15 years
- We don’t consider candidates who have changed multiple companies.
- Without mandatory skills experience, the candidate profiles will not be considered
- We want a candidate from Bangalore/Karnataka; we can look for a candidate from Tamil Nadu, Andhra Pradesh, and Kerala. Other Location candidates will not be accepted.
Software Development Engineer 2
(Backend – Java)
Location: (5 days WFO) Andheri Kurla Road, Andheri
East, Mumbai, Maharashtra 400093
Experience: 3–5 Years
Function: Software Engineering → Backend Development
About Company
The Company is a B2B fintech neobank simplifying business banking and credit for Indian businesses.
We believe that Indian businesses — both small and large — are financially underserved, and
our mission is to empower them through powerful B2B financial products.
Our offerings include:
● Business current accounts
● Corporate credit cards
● Payment collection reminders
● Working capital management tools
● Payroll automation
● Invoice tracking
● Rewards/cashback on account transactions and balances
We are building financial infrastructure that helps Indian businesses access liquidity, manage
operations seamlessly, and scale confidently.
Role Overview
We are looking for a Software Development Engineer 2 (Backend – Java) to design, build, and
scale robust backend systems and APIs that power company's fintech platform.
The ideal candidate will have strong hands-on experience in Java-based backend development,
a solid understanding of system design principles, and experience building scalable, secure
financial systems.
Key Responsibilities
● Design, develop, and maintain backend applications and RESTful APIs using Java
● Implement business logic, data models, and algorithms to support product features
● Ensure high reliability, scalability, and performance of backend systems
● Write clean, maintainable, and efficient code following best practices
● Debug and resolve production issues and application defects
● Collaborate with QA teams to define and execute test cases
● Work closely with product managers and frontend teams to translate requirements into
technical solutions
● Contribute to architecture decisions and continuous improvement of development
processes
● Stay updated with emerging backend technologies and fintech trends
Technical Requirements
Core Backend Skills
● Strong proficiency in Java
● Experience with Spring / Spring Boot
● Hands-on experience with Hibernate / JPA
● Experience building RESTful APIs
● Strong knowledge of Servlets, JSP
● Understanding of MVC architecture
Database & Storage
● Excellent knowledge of Relational Databases & SQL
● Experience with ORM technologies (JPA2, Hibernate)
● Familiarity with NoSQL databases (MongoDB, Cassandra)
● Understanding of caching mechanisms
Testing & Development Practices
● Experience with JUnit, TestNG, Mockito
● Familiarity with Test-Driven Development (TDD)
● Strong understanding of SDLC & Agile methodologies
● Proficiency with Git
● Exposure to CI/CD practices
We are seeking a highly motivated and experienced Sales Manager (Interior) to join our team at YoHo Designs Pvt Ltd, a startup company in Bengaluru. As a Sales Manager, you will be responsible for driving sales and generating revenue by selling our extensive range of interior designs. This is a mid-level position requiring 4 to 6 years of experience in sales.
Qualifications And Skills
Proven experience as a Sales Manager in the interior design industry
Excellent communication and negotiation skills
Strong network of contacts in the industry
Ability to understand client requirements and propose suitable design solutions
Goal-oriented and self-motivated with a track record of meeting sales targets
Ability to build and maintain strong relationships with clients and stakeholders
Proficiency in using CRM software and other sales tools
Knowledge of interior design trends, products, and technologies
Bachelor's degree in Business Administration or a related field
Roles And Responsibilities
Manage the sales process from lead generation to closure, including identifying potential customers, conducting sales presentations, and negotiating contracts
Build and maintain strong relationships with clients, architects, and interior designers to understand their needs and promote our design solutions
Develop and implement sales strategies to achieve targets and expand market reach
Collaborate with the design team to develop innovative design proposals that meet customer requirements
Stay updated with industry trends and competitor offerings to provide valuable insights and recommendations to clients
Track and analyze sales data to identify areas of improvement and optimize sales performance
Prepare sales reports and forecasts to present to senior management
Stay informed about the latest interior design trends, products, and technologies
We are looking for an experienced and results-driven Business Development Manager (BDM) – ERP Sales to join our team. The ideal candidate will have a strong background in ERP software sales or any kind of software selling, excellent relationship-building skills, and the ability to identify and convert leads into long-term business opportunities.
Key Responsibilities:
- Develop and implement effective sales strategies to promote and sell ERP solutions.
- Identify potential clients, generate leads, and maintain a strong sales pipeline.
- Conduct market research to understand customer needs and industry trends.
- Present and demonstrate ERP solutions to prospective clients.
- Build and maintain strong relationships with new and existing clients.
- Negotiate contracts, pricing, and close deals to achieve sales targets.
- Work closely with the technical and implementation teams to ensure seamless service delivery.
- Provide feedback on customer requirements and contribute to product enhancements.
- Prepare and present sales reports, forecasts, and performance metrics to management.
Requirements:
- Proven experience in ERP sales or any kind of software selling with a track record of meeting or exceeding targets.
- Strong understanding of ERP solutions and business processes.
- Excellent communication, negotiation, and presentation skills.
- Ability to generate leads and build long-term business relationships.
- Self-motivated, proactive, and result-oriented approach.
- Proficiency in CRM tools and Microsoft Office Suite.
- Willingness to travel as required.
What you’ll get:
• Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights. • Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary. • Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference. • Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community. • An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home. • Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.
What you’ll do:
• Work alongside Software Engineers to develop cool new features and enhancements in our platform services space that will delight our customers • Participate in elaboration and design sessions to understand and refine requirements to be implemented • Build unit tests and automation test suites to ensure our products deliver the highest quality • Collaborate with scrum team members during sprint planning and daily standups and share your accomplishments during sprint reviews • Provide constructive and honest feedback during code reviews and sprint retrospectives • Work with Enterprise Architects to design our services
What you’ll need:
• 8+ years full-stack software development experience, ideally in a SaaS or micro service-based system • Experience with our technology stack: .NET, C#, SQL, React, Web APIs and entity framework; AWS preferred • Exposure to design principles such as: SOLID/DRY design, Objectoriented design patterns, N-Tier software architecture, threading and synchronization, relational database design, etc. • A passion for problem solving and innovation with the desire to learn and grow • Ability to work well in a remote team environment and attitude to focus on team specific goals and objectives • Ability to drive results through your job competencies of collaboration, software programming and development, and technical problem solving • Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instills trust
- Experience in JQuery is mandatory.
- Experience in PHP ORM framework is mandatory (Doctrine ORM or any other ORM- s).
- Experience in HTML, CSS.
- Strong in Object-Oriented Concepts.
- Experience in MYSQL.
- Good to have knowledge Of React.
- Need to be professional in Laravel MVC framework.
- Having knowledge in PHP, CSS3, HTML5, JavaScript, JSON/REST, JQuery, AJAX, Bootstrap4 is preferable.
Pioneered over the last 25 years by an eminent professor at Harvard Business School, this independent body effectively conducts indigenous research, offers academic and executive courses, extends advisory services to the Government and corporates as well as organises various events. It studies competitiveness of nations, regions and cities and generates suitable guidelines for business ventures and those in governance. It indeed offers unique and relevant solutions for socio-economic problems.
What you will do:
- Leading a team of researchers in certain projects, if and when required by the business
- Understanding the competitive landscape within each market
- Proposing research studies that will lead to impactful business decisions
- Developing and establishing a well-defined roadmap before starting a research project
- Working hand-in-hand with the business in understanding the various market, economic or such questions which are to be answered through relevant research
- Designing the research methodology and also Identifying and locating relevant information related to the particular research
- Identifying various data sources, collecting and analyzing data relevant to the research topic and also supporting in report-writing
- Performing statistical and qualitative analysis of data related to markets and competitors
- Planning and implementing project research processes and methodologies
- Monitoring the project output, analyzing the final conclusion and utility of the same in line with the business needs
Desired Candidate Profile
What you need to have:
- Masters in Economics or Public Policy is a must
- 3 – 5 years of experience in managing research process and outcomes
- Excellent communication skills and exceptional attention to details
- Ability to gather relevant data from various sources
- Strong problem-solving skills
- Strong quantitative and qualitative analysis skills
- Experience in leading a team of researchers is preferred











