
About MyOperator
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Role Overview
We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.
The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.
The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.
Key Responsibilities
Account Management
- Manage and maintain relationships with assigned customer accounts
- Take complete ownership of revenue growth from existing clients
- Ensure timely contract renewals and account retention
Revenue Growth
- Identify opportunities for cross-sell and up-sell
- Drive account expansion and revenue growth from existing customers
- Meet monthly and quarterly revenue targets
Customer Success
- Ensure customers are effectively using the product and receiving value
- Act as the primary point of contact for account-related queries
- Resolve customer issues by coordinating with internal teams
Retention & Risk Management
- Identify potential churn risks and take proactive measures
- Maintain long-term relationships with customers
CRM & Data Management
- Maintain accurate records of all customer interactions in CRM
- Ensure proper account updates and data accuracy
Customer Satisfaction
- Maintain high CSAT scores
- Encourage positive customer feedback and reviews
Requirements
- Graduate in any discipline
- 1–2 years of experience in Customer Success / Account Management / Sales roles
- Excellent communication and interpersonal skills
- Customer-first mindset with strong problem-solving ability
- Proficiency in MS Excel and CRM tools
- Strong sense of responsibility and ownership
- Self-driven, proactive, and target-oriented attitude
- Ability to work collaboratively with cross-functional teams
Benefits
- 5 days working with alternate Saturdays
- Competitive fixed salary with performance-based incentives
- Incentives linked to renewals, expansions, and revenue growth
- Clear career growth path in Customer Success and Account Management
- Opportunity to work in a high-growth SaaS environment
- Recognition and rewards for top performers
- Health and wellness benefits as per company policy
- Paid leaves and holidays as per company policy

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Company video


Connect with the team
Similar jobs
Job Title: Digital Marketing Executive
immediate joiners preferred
Job Overview:
We are looking for an experienced, proactive, and self-driven Marketing Executive who can independently manage and execute the overall marketing function. This role requires a strong understanding of both traditional and digital marketing, combined with the ability to
plan, implement, and monitor marketing activities end-to-end.
The ideal candidate will take full ownership of marketing initiatives, coordinate with internal teams, and drive brand visibility, lead generation, and marketing performance with minimal supervision.
Key Responsibilities:
1. Marketing Strategy & Execution (Core Responsibility)
• Develop and execute quarterly and annual marketing plans.
• Plan and implement campaigns for product promotion, lead generation, and brand building.
• Ensure consistent branding and messaging across all channels.
• Collaborate with sales, product, and leadership teams to align marketing initiatives with business goals.
2. Digital Marketing (Part of the Role)
PPC & Lead Generation
• Plan, manage, and optimise Google Ads and other paid campaigns.
• Track performance metrics (CTR, CPC, CPA, conversions, ROI) and refine campaigns.
• Develop effective ad copies and assist with landing page enhancements.
SEO & Website Management
• Implement on-page/off-page SEO strategies to improve organic search visibility.
• Conduct keyword research, optimise content, and review analytics.
• Coordinate with design/content teams to ensure SEO standards are met.
3. Brand, Content & Communication
• Oversee the creation of marketing content — blogs, emails, social posts, brochures,
case studies, videos, and presentations.
• Maintain brand guidelines and ensure cohesive communication across the organisation.
• Work with internal and external creative teams for design and content execution.
4. Exhibitions, Events & Offline Marketing
• Lead planning and execution of marketing for exhibitions and trade shows.
• Support stall layout planning, branding materials, and event promotions.
• Manage lead handling and coordination before, during, and after events.
5. Lead Management & CRM Collaboration
• Ensure prompt assignment of incoming leads to the respective territory managers.
• Track lead flow, progress, and campaign effectiveness.
• Work closely with the sales team to improve follow-up quality and conversion tracking.
6. Market Research & Data Management
• Conduct competitive research, pricing insights, and industry analysis.
• Prepare scraping data and market intelligence reports.
• Support management with MIS and performance dashboards.
7. Performance Analysis & Reporting
• Monitor marketing KPIs across both digital and offline activities.
• Prepare regular performance reports with insights and improvement suggestions.
• Conduct A/B tests and track results for continuous optimisation.
Requirements:
• Excellent communication, planning, and coordination skills.
• 3–5+ years of experience in a marketing role (preferably B2B).
• Strong understanding of digital marketing (PPC, SEO, analytics).
• Ability to independently manage marketing activities with high ownership.
• Proficiency in tools: Google Ads, Analytics, Search Console, MS Office, CRM systems.
• Understanding of website platforms (WordPress, CMS tools).
• Ability to manage multiple projects and meet deadlines.
Desirable Skills:
• Experience with LinkedIn, Facebook, and Instagram marketing.
• Knowledge of email marketing tools or automation platforms.
• Creative thinking and copywriting ability.
• Google certifications are an added advantage.
Qualifications:
• Degree in Marketing, Business, Communications, IT, or a related field.
Location: Vadodara
Role: Graphic Designer
Experience: 0-3 years
Location: Ambattur, Chennai
Responsibilities:
● Collaborate with the marketing and creative teams to understand design requirements, objectives, and target audience.
● Develop design concepts, graphics, and layouts based on the project briefs and brand guidelines.
● Create visually appealing designs for various marketing materials, including digital and print assets such as brochures, flyers, banners, social media graphics, and website elements.
● Produce high-quality illustrations, icons, and infographics that effectively communicate complex ideas and information.
● Select colors, typography, and imagery that align with the brand identity and project goals.
● Ensure all designs are visually cohesive and consistent across different platforms and channels.
● Utilize industry-standard design software and tools to create and edit graphics, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
● Collaborate with the creative team to brainstorm and contribute innovative design ideas and concepts.
● Manage multiple design projects simultaneously while adhering to project timelines and deadlines.
● Stay updated with design trends, techniques, and best practices, and incorporate them into design projects.
● Maintain and organize design files, assets, and documentation for easy accessibility and future reference.
● Work closely with external vendors, printers, and other partners to ensure accurate and high-quality production of design materials.
● Incorporate feedback and iterate designs based on stakeholder input and requirements.
● Contribute to the continuous improvement of design processes and workflows.
Requirements:
● Bachelor's degree in graphic design, visual communication, or a related field.
● Minimum 0-3 years work experience as a Graphic Designer or in a similar role.
● Proficiency in using industry-standard design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
● Strong portfolio showcasing a diverse range of design projects and styles.
● Excellent understanding of design principles, typography, color theory, and layout composition.
● Creative thinking and the ability to generate innovative design concepts and solutions.
● Strong attention to detail and a keen eye for aesthetics.
● Good communication and collaboration skills to work effectively with cross-functional teams.
● Ability to manage multiple projects simultaneously and meet deadlines.
● Knowledge of digital design principles and formats for online platforms.
● Familiarity with print production processes and specifications.
● Familiarity with UX/UI design principles and an understanding of user-centered design is a plus.
● Knowledge of motion graphics and video editing software is a plus.
Note: Send your Resume attached with Portfolio
Let’s get started on building your path to success!
Job Overview
We are looking for a Senior Analyst who has led teams and managed system operations.
Key Responsibilities
- Lead and mentor a team of analysts to drive high-quality execution.
- Design, write, and optimize SQL queries to derive actionable insights.
- Manage, monitor, and enhance Payment Governance Systems for accuracy and efficiency.
- Work cross-functionally with Finance, Tech, and Operations teams to maintain data integrity.
- Build and automate dashboards/reports to track key metrics and system performance.
- Identify anomalies and lead root cause analysis for payment-related issues.
- Define and document processes, SOPs, and governance protocols.
- Ensure compliance with internal control frameworks and audit readiness.
Requirements
We require candidates with the following qualifications:
- 3–5 years of experience in analytics, data systems, or operations.
- Proven track record of leading small to mid-size teams.
- Strong command over SQL and data querying techniques.
- Experience with payment systems, reconciliation, or financial data platforms.
- Analytical mindset with problem-solving abilities.
- Ability to work in a fast-paced, cross-functional environment.
- Excellent communication and stakeholder management skills.
Job Description
- Strong Expertise in CodeIgniter Framework.
- Sound knowledge of database designing and application architecture planning for Core PHP projects.
- Expertise in PHP, MVC Frameworks, and good technology exposure of CodeIgniter Open cart or any CMS added advantage.
- String core PHP Hands-on experience.
- Good Knowledge of PHP5, MySQL, jQuery, JavaScript, HTML5, CSS3, XML
- Assure that all user input is validated before submitting it to the back-end.
- A good understanding of asynchronous request handling, partial page updates, and AJAX will be preferred.
- Prior experience in the payment gateway or education ERP domain is a plus.
Position: Automation Test Engineer
Location: TJC India, Pune
Job description:
This position involves Software Quality Assurance activities in all phases of the software development life cycle. We are looking for experienced Automation Quality Assurance engineer for SAP cloud-based application, who can carry on End-to-End testing of a newly developed Product and has Strong experience in designing test plans, test cases and test scenarios. Develop and generate scripts for Automating Test cases. Testing Methodologies Involved in manual testing includes functional testing, integration testing, User interface testing and Regression testing. Good understanding of software quality processes and practices is a must.
Required Candidate profile:
- 4-7 years of application Automation & Manual Testing experience.
- Responsible for testing of web based/SAP UI5 and other applications.
- Create detailed Test Plans, Test scenarios and Test cases.
- Experience in API and End-to-End Functional Test Automation.
- Experience in writing Automation Tests using object-oriented programming in C#.
- Ensure proper version control and configuration management of all test objects developed and test environments use
- Develop and generate scripts to perform automated testing using selenium, Cucumber, Spec Flow etc.
- Execute and analyze automation test results.
- Raise bugs, reproduce failed scenarios, help in resolving bugs
- Familiarity with HTML, XML, Java Script, JSON, Ajax, jQuery
- Familiarity with Version Control GIT, TFS, SVN, at least one.
- Excellent communication skills (written and spoken)
- Highly self-motivated, with ability to work both independently and in a team.
- Interact with team members to develop a strong understanding of the project and testing objectives.
- Strong attention to detail with good understanding of QA concepts and methodologies.
Good to have: -
- JMeter, LoadRunner performance testing experience.
- Knowledge of QUnit, SAP/UI5, SAP UI Verify testing frameworks.
- Familiarity with Azure DevOps, Test Case management.
- Experience with Agile Scrum development methodologies would be a plus.
Required Skills: -
UI Testing, Regression Testing, Interface Testing Integration, Testing test Scenarios, Application Testing, Manual Testing, Functional Testing, quality analyst. Automation Testing, Selenium, Cucumber, C#, Spec Flow
Skillset: React Native Developer
Experience: 3-6 yrs
Location: Delhi - WFH
JD:
Skills
3+ years experience in React-Native based app development is a must.
Must have published at least 1 major React-Native app
2+ years experience in building consumer facing Mobile Applications in React or React
Native.(layouts, animations, etc.)
Bachelor's degree in Computer Science or equivalent practical experience.
Strong fundamentals around Redux lifecycle, store and middleware.
Excellent hands on knowledge of Javascript, HTML, CSS/CSS3, JQuery is must.
Knows how to embed React-Native in a native(iOS/Android) component and vice versa
Strong hold on JS/ CSS fundamentals and debugging skills
Strong UX/UI design exposure and experience in making apps work intuitively and with pixel
perfect interfaces.
Experience of customizing libraries
Good understanding of Design and Architecture Patterns
Strong focus on app performance
Experience with Git, Github, Pull Request and Rebasing .
Experience and understanding of large and complex code bases and architectures.
Highly accountable and takes ownership, with a positive attitude, and is a lifelong learner.












