Marketing Automation Manager

Job Description

WowPe is a leading fintech company revolutionizing the way businesses handle financial transactions. Our suite of innovative products includes a secure Payment Gateway for seamless online transactions, robust Payouts solutions to streamline bulk payments, and a versatile Point of Sale (POS) system for efficient in-store transactions. At WowPe, we’re dedicated to providing user-friendly, scalable, and reliable solutions that empower businesses to grow and succeed in today’s fast-paced digital economy.

We are seeking a motivated and results-driven Business Development Associate to support customer acquisition and revenue growth initiatives. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and has a strong interest in the fintech and payments ecosystem.

The Business Development Associate will work closely with internal teams to understand customer needs, contribute to sales strategies, and help deliver solutions that create long-term value for clients and the organization.

A Day in the Life

• Identify and connect with prospective clients through outreach, networking, and referrals.
• Support the sales pipeline by qualifying leads and scheduling discovery conversations.
• Collaborate with product, operations, and onboarding teams to craft tailored customer solutions.
• Prepare proposals, presentations, and sales materials.
• Track sales activities, maintain CRM records, and monitor pipeline health.
• Stay informed on industry trends, competitor offerings, and emerging opportunities within the payments space.

Key Responsibilities

• Assist in acquiring new customers across target segments.
• Build and nurture strong relationships with prospects and partners.
• Support the development and execution of sales strategies and go-to-market plans.
• Understand client requirements and coordinate internally to deliver appropriate solutions.
• Maintain an organised approach to pipeline management and reporting.
• Conduct market research and gather competitor intelligence to support business growth.
• Contribute to achieving team revenue goals through proactive business development efforts.

Basic Qualifications & Skills

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• 2 - 4 years of experience in business development, sales, partnerships, or a customer-facing role.
• Strong communication and interpersonal skills.
• Demonstrated ability to build relationships and influence stakeholders.
• Self-starter with a proactive and goal-oriented mindset.
• Good analytical and problem-solving abilities.

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)

Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

• Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
• Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
• Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
• Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
• Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
• Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
• Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
• Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
• Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

• 5+ years of ServiceNow development experience, with a minimum of:
• 2+ years in ServiceNow TSM (preferred)
• Or CSM module experience with telecom domain projects
• Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
• Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
• Hands-on experience with:
• CMDB and CSDM modeling for telecom services
• Incident, Change, Problem, Case Management workflows
• Service Portals, Business Rules, Client Scripts, UI Policies
• Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
• Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
• Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist – TSM or CSM
• Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
• Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
• Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

• Candidates must demonstrate hands-on experience in:
• TSM or CSM in a telecom setting
• CMDB development and customization
• Scripting and API development (evaluated during technical screening)
• Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward

Skills Required : Angular7+, Javascript, CSS (Less/Sass), HTML5, Library development, Agile/Scrum, Team Management

Good to have: Experience with any backend technology- .Net/PHP/Laravel

Job Requirements :

- Should be able to design and implement complex technical requirements.

- Should be able to analyze and debug issues and blockers.

- Should unblock the team and help with solving critical issues and dependencies.

- Should be able to quickly analyze, organize, and abstract large amounts of information and to make decisions based on this analysis

- Should be able to provide creative solutions and out of the box thinking as the situation demands

- Should be able to influence and negotiate in technical discussions.

About Climate Connect Digital

Our team is inspired to change the world by making energy more intelligent, greener, and affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. We have become a leading energy-AI software player from unassuming beginnings at the vanguard of accelerating the global energy transition.

In 2020, Renew Power, India’s largest renewables developer, acquired Climate Connect. Following ReNew’s listing on NASDAQ during summer 2021, Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.

Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and ‘horizontal integration’ across the energy ecosystem. However, the application of computational power and machine learning to the energy sector has yet to be fully leveraged and can create massive value.

How you fit in

• Curious. You love learning about new tools and technologies
• Exposure. You have plenty of experience in executing projects successfully. You have a client-side exposure on project management
• Team player. You have no problem working in a team setting. You can effectively collaborate with people to reach a solution.
• Problem solver. You are the person your peers turn to for solving problems.
• Talented. You are an expert in database designing.
• Leader. You know how to prioritize work and inspire your colleagues. You are great with project planning and working on multiple things at once. You know you can effectively lead a group of people.
• Honesty. You work diligently and honestly. You have strong moral principles.

Job Responsibilities

You will be working at the epicenter of energy transformation. You will be creating data-driven software solutions for forecasting and scheduling data in the renewables power market, while guiding your junior team members for the same. Ultimately, through your contribution to the renewable energy revolution, you will be doing your bit to mitigate the effects of climate change. These are a few things you can look forward to working on:

• Designing and implementing low-latency, high-availability, and performance applications
• Identifying and mitigating security-related threats to the application.
• Using your expertise in database designing and application architecture planning for Core & MVC projects
• Debugging browser extensions & server tools
• Solving complex technical issues
• Ensuring quality projects are delivered within defined timelines
• Designing new frameworks, debugging and modifying existing frameworks
• Maintaining databases to ensure strong optimization and functionalities
• Working on multiple Renewables & Utilities projects in Power Market
• Guiding your peers and motivating them to do their best
• Designing and implementing the software as per the project requirements
• Taking responsibility to lead the project teams

Job Requirements

• PHP/Python
• MVC Framework Laravel / Python Flask.
• AJAX, HTML/HTML5 & CSS/CSS3, JavaScript and JavaScript frameworks (preferably jQuery)
• Web services (SOAP, REST)
• SQL and NoSQL scripting and databases like MYSQL and Mongo DB administration
• Code versioning tools, such as Git
• AngularJS / ReactJS
• B.E / B. Tech / M. Tech / BSC in CS or IT
• 4-6 years of experience in the field

What’s in it for you

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

• Flexible working hours and leave policy

• Learning and development opportunities

• Medical insurance/Term insurance, Gratuity benefits over and above the salaries

• Access to industry and domain thought leaders.

At Climate Connect, you get a rare opportunity to join an established company at the

early stages of a significant and well-backed global growth push. We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we’re seeking a similar spirit with the right potential.

Job Description

Experience: 3+ yrs

We are looking for a MySQL DBA who will be responsible for ensuring the performance, availability, and security of clusters of MySQL instances. You will also be responsible for design of database, database architecture, orchestrating upgrades, backups, and provisioning of database instances. You will also work in tandem with the other teams, preparing documentations and specifications as required.

Responsibilities:

Database design and data architecture

Provision MySQL instances, both in clustered and non-clustered configurations

Ensure performance, security, and availability of databases

Prepare documentations and specifications

Handle common database procedures, such as upgrade, backup, recovery, migration, etc.

Profile server resource usage, optimize and tweak as necessary

Skills and Qualifications:

Proven expertise in database design and data architecture for large scale systems

Strong proficiency in MySQL database management

Decent experience with recent versions of MySQL

Understanding of MySQL's underlying storage engines, such as InnoDB and MyISAM

Experience with replication configuration in MySQL

Knowledge of de-facto standards and best practices in MySQL

Proficient in writing and optimizing SQL statements

Knowledge of MySQL features, such as its event scheduler

Ability to plan resource requirements from high level specifications

Familiarity with other SQL/NoSQL databases such as Cassandra, MongoDB, etc.

Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases

• Craft a coherent product vision, strategy, and roadmap
• Vision: Understand the company vision align the product vision and evangelize the same across the cross-functional teams
• Internalize  existing products and then align your team's mission, strategy, and roadmap with this direction
• Execute: This means being constantly biased towards action, being in the details with data, focusing on the most important problems, building strong collaborative relationships with other teams, always thinking of the customer first, and rapidly iterating towards something demonstrably awesome.
• Champion and ship bold product bets that will significantly alter the business trajectory.

• 4+ years of experience with a minimum of 2 years of experience in Product Management delivering highly successful and innovative products.
• Computer science undergraduate degree or equivalent plus hands-on software engineering experience.
• Analytical chops. You live and breathe data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to wield it but also where it can lead you astray