Jr. Testing Engineer

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

What does a successful Senior DevOps Engineer do at Fiserv?

This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.

What will you do:

• Build, manage, and deploy CI/CD pipelines.

• DevOps Engineer - Helm Chart, Rundesk, Openshift

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.

• Implementing various development, testing, automation tools, and IT infrastructure

• Optimize and automate release/development cycles and processes.

• Be part of and help promote our DevOps culture.

• Identify and implement continuous improvements to the development practice

What you must have:

• 3+ years of experience in devops with hands-on experience in the following:

- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks

- Building docker images and running/managing docker instances

- Building Jenkins pipelines using groovy scripts

- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes

• Has good understanding on infrastructure as code

• Ability to write and update documentation

• Demonstrate a logical, process orientated approach to problems and troubleshooting

• Ability to collaborate with multi development teams

What you are preferred to have:

• 8+ years of development experience

• Jenkins administration experience

• Hands-on experience in building and deploying helm charts

Process Skills:

• Should have worked in Agile Project

Introduction:

We at SNCO Consultant are pleased to present the following job opportunity on behalf of our client. This role is ideal for candidates with excellent coordination and communication skills, looking for a dynamic position in a hybrid work environment.

Position Title: Sales Coordinator/Inside Sale Executive

Work Location: Hybrid (Work from Office + Remote)

Salary Range: ₹25,000 – ₹50,000 per month

Reporting To: Sales Manager / Business Head

Mission Statement

To utilize strong organizational and communication abilities to manage first-level calls, maintain CRM discipline, and support business development activities. This includes interaction with prospects, event organizers, advertising agencies, and business partners.

Key Responsibilities

• Manage first-level inbound and outbound calls with prospects.
• Coordinate follow-ups and actions through the CRM system.
• Collaborate with event organizers, ad agencies, and business partners.
• Provide backend support for meetings, events, and sales activities.
• Maintain accurate records and communication within the CRM.
• Ensure smooth coordination between internal teams and external parties.

Key Performance Indicators (KPIs)

• Conduct a minimum of 3 active coordination calls with senior management per day.
• Successfully coordinate at least 1 event every 15 days.
• Maintain 100% task updates and follow-ups through the CRM system.

Key Competencies

• Excellent verbal and written communication
• Target and result-oriented mind-set
• Active listener and team collaborator
• Detail-oriented task manager
• Strong coordination and organizational skills
• Practical thinking and problem-solving ability

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Marketing, or relevant field (preferred)
• Experience with CRM systems and Microsoft Office
• Strong multitasking and time-management skills
• Must have a reliable internet connection and ability to work in a hybrid setup

Devops Engineer(Permanent)

Experience: 8 to 12 yrs

Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)

Max Salary = 28 LPA (including 10% variable)

Notice Period: Immediate/ max 10days

Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain

· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.

· 10+ years’ experience in software development

· 8+ years of experience in DevOps

· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience

· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes

· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption

· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration

· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning

· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery

· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices

· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)

· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.

· Manage and maintain standards for Devops tools used by the team

We're Hiring! Join Our Team at Heer Global Collaborations 🚀

We're on the lookout for passionate and skilled individuals to fill the following positions:

Office Assistant

• Experience: 2-3 years

Job Domain

Recruitment Industry

Job Description

About the Company: We started this journey of recruitment and staffing in 2017 and did plenty of successful recruitments till now. We have trained, hired, and placed many candidates successfully.

If You want to get flexibility of working from home and you have good communication skills, dedication towards your work and responsibility - apply for Job with us.

If you already have experience of Recruitment - we shall hire you directly for different roles and designation as per your skills - for more details about our work culture - do check out Google & Linkedin Testimonials / reviews of our ex-interns and team members.

If you are looking for bouncing back to work culture after a gap of 8-10 years due to your personal responsibilities - we are here for you to give you training, learning and working opportunities.

Industry: Consultancy Company

Designation: HR Recruiter

Qualification: Graduate

Location: Work from home (WFH)

Experience: 2.5 to 5 years 

Salary Range: 10k to 25k 

Roles & Responsibilities:

• Working on various clients vacancies.
• posting jobs on social media and portals.
• Screening & Sourcing of resumes.
• Conducting Interviews of selected candidates.
• Attending daily review & coordination meeting.
• Training the team members.
• Submitting resumes of candidates to the client/manager.

Required Skill Set:

• Minimum educational requirement is a bachelor's degree.
• Possess a minimum of two years of recruitment experience.
• Demonstrated experience in recruiting candidates for roles in commerce-related fields, including CA, accountants, CS, CMA, and similar professions.
• Strong proficiency in both verbal and written communication.
• Proven ability to meet and exceed assigned recruitment targets.

Must have

• Laptop/Computer
• Good WIFI connection
• Time availability - 8-9hours/day

About Company

Helical Insight an open source Business Intelligence tool from Helical IT Solutions Pvt. Ltd, based out of Hyderabad, is looking for a product engineer having strong knowledge on Java. Helical Insight has more than 50+ clients from various sectors. It has been awarded the most promising company in the Business Intelligence space. We are looking for rockstar developers to join our product team.

Job Brief

We are looking for some good candidates with the below-mentioned skill set. We are open to really good candidates with a knack to learn & with the right attitude, even if they don't fulfill the entire criterion mentioned below.

Skill set and Qualification required

Mandatory Experience/knowledge with

• Java , J2EE, Junit
• Servlets , JSP
• SQL
• Spring Framework, Hibernate
• Data Structure, Design Patterns, Multi-threading
• JSON
• Apache Tomcat Web Server
• Problem Solving and Algorithms.

Nice to have

• Knowledge in Business Intelligence and Data Warehousing Knowledge, Database knowledge, Machine Learning.

Work Experience: 2-4 Years

Education: BE/ BTech/ MTech/ MS in Computer Science, or equivalent preferred.

• 5+ years of industry experience in developing mobile applications, web and/or large-scale enterprise products
• Mobile Development Experience: Swift, Objective-C, and Xcode
• Familiarity with Apple Human Interface Guidelines
• Experience with standard mobile architectures (MVC, MVVM, MVP, etc)
• Ability to effectively apply software design patterns and architectural principles
• Knowledgeable in building complex user interfaces
• Skillful at writing effective unit and behavioral tests
• Experience with software development processes (Agile, Scrum, Kanban, etc)